SentiSolv

 Home

Rentalcover

Source of reviews: trustpilot
All times
Number of Reviews
3872
is above the industry average
groupa industry avg. is 143
Number of Sentences
13871
is above the industry average
groupa industry avg. is 1152
Company Sentiment Score
32%
is above the industry average
groupa industry avg. is % 0
% of Answered Reviews
86.16%
is below the industry average
groupa industry avg. is 100
Company Response Time
3.76
is above the industry average
groupa industry avg. is 0
()

Filter Keywords

These words are ordered by the frequency. Most common words reflect the most common themes
Word Frequency ⤵️Positive Percentage ⤵️Negative Percentage ⤵️Category ⤵️
claim261188.136.69
rental164786.210.2
service138093.473.83
insurance121886.729.96
cover84686.989.58
quick67497.041.97
recommend63792.74.52
money63383.2711.6
great56996.651.91
thanks52091.245.11
damage50686.7710.85
document48885.2710.69
efficient43089.015.07
refund39887.147.72
payment33088.816.86
quickli31100
accident30186.5311.02
price24691.674.69
reimburs24585.058.88
problem24285.249.52
profession23094.475.03
coverage21687.979.49
happy16483.3316.67
clear14895.244.76
repair13682.1411.61
friendly1211000
satisfy10797.561.22

Ngrams Look-up

These words are ordered by the frequency. Most common words reflect the most common themes.
  • claim
  • rental
  • service
  • insurance
  • cover
  • quick
  • recommend
  • money
  • great
  • thanks
  • damage
  • document
  • efficient
  • refund
  • payment
  • accident
  • price
  • reimburs
  • problem
  • profession
  • coverage
  • happy
  • clear
  • repair
  • friendly
  • satisfy

Frequently Used Ngrams

When two or more words are juxtaposed, they are naming as 'ngrams'. Ngram analysis is good for when some concept is defined by more than one words.
  • rental company
  • rental cover
  • rental car
  • highly recommend
  • customer service
  • insurance company
  • great service
  • easy claim
  • good service
  • car hire
  • claim paid
  • insurance rentalcover
  • process easy
  • quick response
  • service fast
  • easy use
  • fast efficient

Keyword Profiler

Bubble sizes by positive sentiment scores

Keyword Profiler

Bubble sizes by negative sentiment scores

Sentiment by time

See trends of reviews

Smart Reading

Read all reviews with AI based highlighted Sentences
All Reviews
ⓘ

Sentiment highlighting treshold %: 50

Some reviews are not visible due to performance.

Reviews
Positive reviews
trustpilot
POSITIVE 🙂
2023/1
Easy process and TransparentHassle free ( % 41.67) Transparent ( % 0.00) No complicated process ( % 25.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2023/1
RentalCover is a trustworthy companyRentalCover is a trustworthy company ( % 0.00) Fair fares, simple process for the submission of a claim and also they are fast on the recovered amount of money ( % 30.00) I would definitely use it again ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2023/1
RentalCover ( % 0.00) com is legitRentalCover ( % 0.00) com is legit ( % 0.00) Simple process, very professional team and easy communication email and instant payment ( % 14.08) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2023/1
Great refund experience including good…Great refund experience including good tracking of events by RentalCover ( % 75.00) comDate of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
Very fast and effiently ( % 26.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
Great experienceThe service was excellentDate of experience: October , ( % 80.00)
trustpilot
POSITIVE 🙂
2022/12
Quick and efficient responseDate of experience: June , ( % 33.33)
trustpilot
POSITIVE 🙂
2022/12
Fast payment after activating the insuranceThe response timeDate of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/12
New update case resolvedI submitted a claim to RentalCover ( % 13.64) com online on Nov ( % 0.00) as there was an accident with the car we rented from Fox on Oct ( % 0.00) ( % 0.00) I have provided all information and documents to RentalCover ( % 0.00) com ( % 0.00) The response I received from their senior director, Seth Simon is below: So what happens next? Our Claims team will contact the rental company ( % 0.00) We will assess your claim and request andy clarification or further documents ( % 0.00) Most claims are paid directly to the rental company, however, if you have paid them and the claim is approved, we will reimburse you ( % 30.00) For reimbursable claims, you will receive a payment link via email ( % 0.00) Payment is completed quickly by electronic transfer ( % 33.33) The damages amount should be paid directly to Fox by your company according to the information I got from Seth Simon ( % 10.00) I have been involved in a multi vehicle accident, I'm not at fault in any way for this accident ( % 0.00) I have collected and provided all the third party's information to you, but your claim team had not taken any action for an investigation until I sent an email to request on Nov ( % 5.00) ( % 0.00) The investigation is being taken between RentalCover ( % 0.00) com and State Farm now, but I received an email from your claim team this morning, I was told that they would be closing my file and there is no further action available ( % 16.67) I feel very disappointed with what your claim team have done on this claim ( % -97.50) I will take further action to report this to their head office ( % 5.00) Update: I just got a call minutes ago from RentalCover ( % 0.00) com, I was told that they would pay the outstanding bill then they would go after the third party's insurance company ( % 25.00) We have been told that we have nothing further to do with this ( % 0.00) Therefore I would like to change my one star rating to stars ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
Top and reliable service!Great communication and fast paymentDate of experience: November , ( % 35.00)
trustpilot
POSITIVE 🙂
2022/12
Quick and easy claim!Date of experience: December , ( % 38.33)
trustpilot
POSITIVE 🙂
2022/12
Good coverageGood coverage, good costumer service, easy to make claimsDate of experience: November , ( % 61.11)
trustpilot
POSITIVE 🙂
2022/12
Simple & FastSimple and fast transaction ( % 10.00) Lowest rate too ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
They were really helpful and simple…They were really helpful and simple when I had an accident ( % 13.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
The representative Nathan provided an…The representative Nathan provided an excellent serviceDate of experience: November , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/12
EfficientClear and fast to resolve the issue ( % 20.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
Quick turnaround & paying out our claim…Quick turnaround & paying out our claim in fullDate of experience: December , ( % 33.33)
trustpilot
POSITIVE 🙂
2022/12
Easy to deal withEasy to deal with, claim process is easyDate of experience: December , ( % 43.33)
trustpilot
POSITIVE 🙂
2022/12
Very quick in processing claims and…Very quick in processing claims and straight forwardDate of experience: December , ( % 32.22)
trustpilot
POSITIVE 🙂
2022/12
Fast and easy ( % 31.67) Good valueEasy system to lodge a claim ( % 70.00) Fast processing and prompt payment of funds ( % 20.00) Good communication ( % 70.00) Much appreciatedDate of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/12
Excellent money was in our account in…Excellent money was in our account in under hours of putting in claimDate of experience: December , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/12
Helpful and efficientHelpful, easy to request payback, very quick to transfer the moneyDate of experience: December , ( % 43.33)
trustpilot
POSITIVE 🙂
2022/12
Easy and QuickThe process for reimbursement was very easy to do and I was paid within a few days ( % 26.56) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
Assisted us greatlySo easy to work with ( % 43.33) They were very patient and assisted us at all times ( % 20.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
Very goodUsed the insurance And when needed the money was in my bank in days I was stunnedDate of experience: December , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/12
Wonderful ExperienceInformed client thoroughly with the process and status updated ( % 100.00) Quickly resolved matter and sent payment ( % 33.33) Easy claim process ( % 43.33) Highly recommended!Date of experience: November , ( % 16.00)
trustpilot
POSITIVE 🙂
2022/12
What do you do when your rental car is stolen?You can judge a company when there are problems - our car was stolen in Palermo Sicily and everything worked our very well ( % 20.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
My case was settled to my complete…My case was settled to my complete satisfaction ( % 10.00) I only can recommend RentalCover ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
The service was fast and efficient and…The service was fast and efficient and the claim completed in two daysDate of experience: December , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/12
Service was excellentService was excellent, professional and handled efficiently in a very short period of time ( % 36.67) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
Inexpensive and quick resolution to our…Inexpensive and quick resolution to our problem ( % 33.33) Very speedy responses to my queries ( % 20.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
User friendly claim process, fast paymentWell structured easy to use claim submission process ( % 33.61) Constant communication from a dedicated agent ( % 0.00) Claim status updates through sms and email increase the level of transparency and comfort ( % 0.00) Once claim was approved, it was paid out within hours! Super fast!Date of experience: November , ( % 33.33)
trustpilot
POSITIVE 🙂
2022/12
Your team is contacted me frequentlyYour team is contacted me frequently ( % 10.00) And they were very kind ( % 78.00) I like the over all process ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
Best price in rent a car ( % 100.00) Best price in rent a car ( % 100.00) Excellent Prime Insurance ( % 100.00) I used the Insurance and it was according the promise ( % 0.00) Cleary comunication with rentalcoversDate of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
Thumbs up! Claim settled in record time!!Claims are all made online, a bonus for those who are tech savvy; not so good for us luddite oldsters who really struggle ( % 45.00) But we managed ( % 0.00) Were VERY pleased to get claim settled and paid in less than a week! Totally amazing!Date of experience: November , ( % 14.72)
trustpilot
POSITIVE 🙂
2022/12
Submitted my claim days back and…Submitted my claim days back and provided all necessary documents ( % 0.00) Still no response received from rentalcover ( % 0.00) Been writing many mails but they are not bothering at allDate of experience: December , ( % 50.00)
trustpilot
POSITIVE 🙂
2022/12
quick response and quick paymentquick response and quick payment ( % 33.33) thank you full protection including NOC（non operation　charge） ( % 35.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
the experience was extremely pleasantthe website was very easy to navigate ( % 21.92) the claim was processed really quickly and efficiently once i shared the details ( % 33.33) it was a pleasure working with rental cover!Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
Very long assessment, only small part of claim paid ( % -10.50) Aug ( % 0.00) I had tire issue with my rented car in Iceland ( % 0.00) I was charged for road assistance directly to service provider (ISK) and ISK to car rental company for tire and wheel damages ( % 10.00) The claim was in "assessment" during months, some request for chargeback to credit card company (obviously useless), request to rental company and so on ( % -50.00) ( % 0.00) ( % 0.00) Finally at the end of October my claim was approved, I filled the bank payment form and ( % 20.00) ( % 0.00) ( % 0.00) got only smaller part, equivalent of ISK ( % 0.00) I've sent several emails since than ( % 0.00) ( % 0.00) ( % 0.00) Nothing, they just stopped answering ( % 0.00) ---- Update ( % 0.00) ( % 0.00) ( % 0.00) After posting this negative review the payment is done in days ( % -30.00) True Miracle :) Anyhow, this is not the way making trustworthy business ( % 42.50) ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
Full cover - claim process can be improved ( % 35.00) ( % 0.00) Full cover, all-risk cheap insurance ( % 37.50) Fast process of the claim and receiving the money back ( % 10.00) The only disappointment is that while the bill and claim were in USD, the payment back to me was in EUR ( % -20.00) There was no option to choose the currency or leave it in the original currency of the bill ( % 37.50) Due to the currency rate, the received money was less than claimed ( % -14.58) Please just keep the currency in the original currency ( % 37.50) ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
Somehow those international companySomehow those international company, whenever we needed a help, and the answer we couldn't find it on it's website, are usually hard to make a call to contact any person to help us ( % -9.72) Though I was writing to retanlcover, I always got a text from rental cover right a way and the email will be reply less than a day ( % 5.95) Which make me felt I got help ( % 0.00) And the refund money was really quick too ( % 33.33) Based on you had provided every documents that they requested ( % 0.00) After all, I am glad I got assistance from rental cover ( % 50.00) Thank you ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
Quick and effective even I submitted my…Quick and effective even I submitted my claim just before X'mas holidays ( % 51.11) Fast response from customer service via email when I encounter difficultyDate of experience: December , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/12
Exceptional value for car rental insurance!We have been using RentalCover ( % 66.67) com for years now ( % 0.00) We travel a lot and need rental car insurance often so this company was a great find ( % 80.00) Purchasing the cover literally takes just a few minutes, the cost of cover is cheaper and better value than through the car rental company and when we made a claim for damage to a side door they settled it in days ( % 15.00) I’m just so impressed with how hassle-free the whole experience is each time ( % 60.00) I highly recommend RentalCover ( % 16.00) com 👌🏼Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
I had an accident while traveling…I had an accident while traveling Japan ( % 0.00) I made a fault and I should cover full charge myself ( % 35.00) But I had a insurance from Rentalcover ( % 0.00) com ( % 0.00) RentalsCover ( % 0.00) com covered my loss rapidly ( % 0.00) RentalCover noticed in just day that my claim is accepted ( % 0.00) I felt relieved and happy nowDate of experience: December , ( % 80.00)
trustpilot
POSITIVE 🙂
2022/12
It’s a breath of fresh air to find a…It’s a breath of fresh air to find a company that actually delivers ( % 20.00) The claim process was straight forward and simple to follow ( % 10.00) As promised the claim was paid in full within a couple of daysDate of experience: December , ( % 35.00)
trustpilot
POSITIVE 🙂
2022/12
Rentalcover was thorough and fairRentalcover did not levy an excess on the liability, unlike the cover offered by the rental car company ( % 0.00) I was paid almost the full amount of the damages bill ( % 35.00) The claims process was straightforward ( % 37.50) There is a little room for improvement of the claim website ( % -18.75) On the whole I would recommend Rentalcover ( % 20.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
Friendly and fair professional companyThey were with me from the moment the claim was filed until the end of the process ( % 39.17) The whole interface was simple and easyDate of experience: November , ( % 10.00)
trustpilot
POSITIVE 🙂
2022/12
Incredible service!I am really happy with the decision to purchase RentalCover insurance ( % 85.00) The crew is serious, professional and caring! The team replied to my emails lighting fast ( % -0.28) The refund claim processed within few days without hesitation ( % -20.00) Highly recommend!!Date of experience: December , ( % 16.00)
trustpilot
POSITIVE 🙂
2022/12
Impressed!Very impressed with how quickly our claim was assessed and paid ( % 66.67) The money was in the bank the day after we claimed damage on a rental vehicle in the UK ( % 0.00) The cost of the rental insurance was very reasonable as well ( % 26.00) Thank you! We will use your company again!Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
RentalCover are excellent!RentalCover have been supportive and effecient throughout the whole process, from taking out the insurance cover, to processing and finalising my claim ( % 35.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
Excellent serviceExcellent service ( % 100.00) I rented a car for a ski trip to Italy and bumped the side of the car in the car park ( % 0.00) I’ve never crashed in years of driving and was a bit stressed about getting the money back ( % 0.00) I am sure lots of people worry about insurances not paying for whatever reason ( % 50.00) EUR for the damage so not a small amount ( % 12.50) The website was clear what documents were needed and to be fair, the car rental had provided the documents to me without needing to ask ( % 40.00) Rental cover processed my claim and paid it within hours ( % 0.00) Would highly recommend ( % 16.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/12
SatisfiedYes, the information was very clear and truthful, from the contract conditions to the instructions on the website to submit the documents ( % 31.50) The only thing to improve is that it wasnt so clear about the necessary specific documents to submit, so I had to re-submit some od them later, but I could do this with no problem ( % 2.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Quick paymentEasy to file claim ( % 33.33) Quick refundDate of experience: October , ( % 33.33)
trustpilot
POSITIVE 🙂
2022/11
Fast and efficientFast and efficient processDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/11
CollaborativeFast, clear, gentlyDate of experience: October , ( % 10.00)
trustpilot
POSITIVE 🙂
2022/11
Very professional!Date of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/11
Good serviceDate of experience: October , ( % 70.00)
trustpilot
POSITIVE 🙂
2022/11
Peace of mindA credible company in dealing with customers, they thank themDate of experience: August , ( % 40.00)
trustpilot
POSITIVE 🙂
2022/11
great service, easysuper easy and helpful, no issues with filing my claimDate of experience: November , ( % 61.67)
trustpilot
POSITIVE 🙂
2022/11
Very clear process and smooth response ( % 26.50) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Smooth experienceThe process was very fast and uncomplicated ( % 33.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Easy procedure and fast reimbursementDate of experience: November , ( % 31.67)
trustpilot
POSITIVE 🙂
2022/11
claim processing and payment was super…claim processing and payment was super quick !Date of experience: November , ( % 37.50)
trustpilot
POSITIVE 🙂
2022/11
Great experienceEasiness of submitting a claim, and responsiveness ( % 80.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Great serviceGreat service, excellent response timeDate of experience: November , ( % 90.00)
trustpilot
POSITIVE 🙂
2022/11
awesome serviceawesome service i recommendDate of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/11
I love traveling by car through EuropeI love traveling by car through Europe ( % 50.00) Have done it many times throughout my life ( % 50.00) I had a horrible experience with certain rental car company when I was in an accident in Germany and then getting robbed in Italy ( % -39.29) ( % 0.00) It took roughly months to finally settle with my credit card company on all the reimbursements for every charge the rent a car company charged me ( % -5.00) ( % 0.00) that was then and this is now ( % 0.00) I Booked a high end luxury vehicle in southern Italy ( % 8.00) everything was going great this time around no accidents or thievery ( % 80.00) ( % 0.00) I Return the car the morning of my flight and the lo and behold they find scratches on the passenger side door and a little on the front bumper ( % -18.75) ( % 0.00) I was oblivious to the scratches ( % 0.00) probably a swipe and go from where it was parked ( % 0.00) ( % 0.00) The adjuster wouldn't let it go ( % 0.00) he gave me the estimate of $ and immediately charged my credit card ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) well I played my cards right this time ( % 28.57) ( % 0.00) I had booked the car through booking ( % 0.00) com and they recommended rentalcarcover ( % 0.00) com ( % 0.00) it was inexpensive and their reviews from real people checked out ( % 20.00) ( % 0.00) ( % 0.00) so glad I did that because within a week of coming back to the states and the ease of filing the claim ( % 25.00) the money was in my account ( % 0.00) From now on I'm booking rentalcarcover for every car I rent in Europe !! thank you!!! great service, easy claim filing and expedient processing ( % 61.67) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
It was great because hassle freeIt was great because hassle free, easy to book and to claim, friendly and efficient ( % 56.17) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
They took care of us very well and…They took care of us very well and helped us with our problem ( % 20.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Simple processSimple process ( % 0.00) Quick settlement ( % 33.33) Good value and excellent peace of mind ( % 85.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
quick and efficient serviceThe claim was assessed quickly and funds were in my account in a weekDate of experience: October , ( % 33.33)
trustpilot
POSITIVE 🙂
2022/11
The reaction was very fast and easy but…The reaction was very fast and easy but the submition was hard workDate of experience: October , ( % 21.90)
trustpilot
POSITIVE 🙂
2022/11
Excellent assistance ( % 100.00) Excellent assistance ( % 100.00) We have a problem with a puncture tire, and they refund us all the expenses ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
I got my claim approved in min since…I got my claim approved in min since submitting my email, I was gladly surprised!Date of experience: November , ( % 50.00)
trustpilot
POSITIVE 🙂
2022/11
They answered quickly and The process…They answered quickly and The process occurred normally ( % 27.22) Thanks I Recomend RentalcoverDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/11
Easy to make a claimI found that the claim I put in was dealt with honestly and very quickly ThanksDate of experience: November , ( % 48.89)
trustpilot
POSITIVE 🙂
2022/11
easy to usewe made a claim, was very easy to use the claims website and once all the correct paperwork was sent we had a very quick payment of the amount we expected ( % 33.25) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Super Fast and EasyThe Service was super fast, and easy, standard documents needed and it did not change during the processDate of experience: November , ( % 25.00)
trustpilot
POSITIVE 🙂
2022/11
Quick handling of my requestQuick handling of my request ( % 33.33) While been very communicative and responsive ( % 20.00) Money transfer was super fast with minimum hassle ( % 26.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Wonderfull experienceWonderfull experience ( % 0.00) Excellent communication and fast process ( % 60.00) You can trust, they deliver!Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
easy to buy policyeasy to buy policy ( % 43.33) much better coverage than that offered at the rental desk ( % 50.00) easy claim submission and resolution ( % 43.33) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Super fast ( % 26.67) Super fast ( % 26.67) Very skillful and experienced ( % 50.00) Feel like they are stay there / to help customers ( % 0.00) Money back made super fast as advertised ( % 17.78) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
ProfessionalismI had am honest experience and was well supported ( % 60.00) Their professionalism at all time was verry appreciated ( % 20.00) Melissa, thank’s for your patience BernardDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
The RentalCover support was excellent…The RentalCover support was excellent and quick resolution once I provided all the required documentation ( % 66.67) I really recommend the RentalCover!Date of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/11
trustful companyI bought full insurance for car hired for one week in Corfu ( % 35.00) I got - without any troubles - full refund of Euro for the damage made before my rental, but charged from my deposite by Acarent Corfu ( % 35.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Claim was settled and paid promptlyUnfortunately I had a problem with rented car, it was vandalised, no fault of ours ( % 0.00) The bill was $+ ( % 0.00) So I had to make a claim on rental insurance, of course that is why you takeout insurance in the first place ( % 25.00) The claim process was on line and straightforward ( % 37.50) I had to pay the significant repair bill up front, fortunately I could do that ( % 38.75) Ideal would have been for rental insurance to pay rental company directly without me having to pay first ( % 41.67) But they said that was not possible ( % 0.00) However they settled the claim fast and reimbursed what I had to pay, in my bank promptly ( % 20.00) Claim process could be improved ( % 0.00) I had to forward some emails from car rental company to insurance company and there was no email address initially where I could forward the emails ( % 0.00) I just used email when I got acknowledgement of the claim ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Once we oldies worked our way around…Once we oldies worked our way around providing invoices etc ( % 0.00) , the service & payment was extremely prompt ( % -12.50) Would highly recommend this companyDate of experience: September , ( % 16.00)
trustpilot
POSITIVE 🙂
2022/11
Good experienceMade a small accident during a rental ( % 22.50) Got the money days after making a claim ( % 0.00) All as promised, all was simple and honest ( % 30.00) Recommended for peace of mind ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Fast and efficientThey were not kidding when they said they will complete the claims within days ( % 15.00) Very efficient work, trusted and it is now my favorite online car rental insurance site ( % 35.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Very goodThe function of an insurance company is to provide guarantee and security to its users ( % 20.00) In my case, RentalCover was perfect ( % 100.00) They demanded documents compatible with the case, and paid the insurance quickly ( % 33.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
excellent and quick serviceTHE SERVICE WAS QUICK AND FAST ( % 46.67) I RECEIVED THE PAYMENT SEVERAL DAYS AFTER COMPLETING THE CLAIM ( % 0.00) THERE SHOULD BE AN OPTION TO GET THE PAYMENT IN THE ORIGINAL CURRENCYDate of experience: November , ( % 37.50)
trustpilot
POSITIVE 🙂
2022/11
Outstanding service and fairness resolving my claimThe service provided by Melissa was outstanding, timely and professional ( % 36.67) She communicated very clearly and quickly to gather all the necessary information required to resolve my claim ( % 15.44) I will definitely use RentalCover in the future and I highly recommend the company ( % 5.33) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Very Happy Customer!The process of filing a claim was easy, and my claim was approved within a couple of hours of filing the claim ( % 71.67) The reimbursement for my claim happened very quickly, which was a pleasant surprise ( % 58.33) While I am still unhappy with the rental car company, I am very happy with RentalCover ( % 20.00) com; they delivered on their promise ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Helpful Staff @ Rental Cover ( % 0.00) comYour staff, Melissa B ( % 0.00) , was very helpful in assisting our claim for the repair of tyre deflation in one of the car workshop at Wynyard Tasmania ( % 20.00) We rented a car from st - th September in Tasmania and experienced tyre deflation when we were around Wynyard ( % 80.00) As Avis car rental center is too far away, we decided to get it repair at Wynyard ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Exceptional responsePurchased insurance with the usual thought of not needing to use it but a stone flicked up by a passing car cracked the windscreen ( % 20.83) What was once a simple repair is now a figure job thanks to the electronic package built in ( % 10.00) Made my first ever claim in years or car rentals and prepared for a battle ( % 25.00) Received approval within hours of submission and funds in account within a day or two ( % 0.00) Staggering good serviceDate of experience: October , ( % 70.00)
trustpilot
POSITIVE 🙂
2022/11
I have a very good experienceI have a very good experience ( % 91.00) After the accident I did and had to pay the rental company I was afraid that I won't get the money back ( % -30.00) I send the documents to RentalCar and after a few days I got the money to my bank account, with no argument or delay ( % -20.00) Thank you for your care ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
I found the best rates using rental…I found the best rates using rental cover ( % 100.00) No one expects to have an incident, however things do happen, and in my case they did ( % 0.00) Claiming was quite easy and well informed through the process ( % 43.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Excellent serviceExcellent service ( % 100.00) This was a seamless process, quick, easy and my money was paid within days ( % 28.89) I would most definitely recommend that anyone takes out Rentalcover ( % 25.00) You might not need it, but as in my case having it was so worth it ( % 30.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
I appreciate for the best servicesI appreciate for the best services, I got my money back within few days to working days ( % 45.00) You have good team really It's pleasure to deal with you , you respect the quality assurance which is reflected to your reputation as well ( % 45.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Little damage on a rental car wheel ( % -18.75) The process on the web platform is a bit tiring, but a day after has been submitted with all the data they have asked for, the process and payment was approved and the payment was really quick ( % 33.33) So I am very pleased with the service ( % 65.00) ThanksDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Insurance is a mustIt was my frist time to rent a car and experienced an undesirable incident ( % 80.00) The rental company realy insisted for us to pay the damages ( % 0.00) It was expensive ( % -50.00) RentalCover was very gracious that the process for reimbursement is easy and quick ( % 32.22) It is important to get an insurance because anything can happen in the road ( % 40.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
RentalCover experienceWe have never previously had to make a claim on rental car insurance ( % 8.33) Unfortunately, with our latest trip, we did have an incident that required us to follow thru with a claim ( % 0.00) I was initially dreading the experience of having to go thru the claim process ( % 0.00) But surprisingly, the website for RentalCover ( % 70.00) com was easy to navigate and understand ( % 43.33) We received immediate acknowledgment of the claim and several updates up to the time of settlement ( % 0.00) Within days(!) of initiating the claim, reimbursement was in our bank account ( % 0.00) Prompt and efficient service ( % 0.00) We are more than pleased with RentalCover ( % 50.00) com as they exceeded our expectations! Thank you ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Insurance SatisfactionThe directions for what documentation to have ready were clear ( % 15.00) It was a time-consuming task, but obviously made the decision-making precession easier ( % 0.00) I was astounded that our claim was processed as quickly as it was and grateful that I received prompt communication regarding the reimbursement of funds ( % 33.33) Definitely the most pleasing interaction that I have ever had with an insurance company ( % 25.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
You're covered!Bought car insurance on line with my overseas car rental ( % 0.00) I was charged for scratches on car upon its return ( % 0.00) Made a claim and someone responded within hours ( % 0.00) After uploading all documents and pics I received full reimbursement for all damage charges ( % 35.00) Painless process, efficient service and much more cost effective than insurance with car rental company ( % 55.00) Would highly recommend ( % 16.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Salerno Car RentalWe have recently found RentalCover ( % 0.00) com's rental car insurance rate to be very straight forward and competitive ( % 26.00) Unfortunately, upon the return of the vehicle we did incur a charge for minor damages ( % -27.50) Our subsequent dealings with RentalCover to recover this charge was handled professionally and very quickly ( % 17.78) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Fraser experience with RentalcoverWe called on Rentalcover to cover a week's rental of a x including a -day trip to Fraser Island in Australia ( % 0.00) We burst tires on the island ( % 0.00) All material costs were taken care of within a significant period of time ( % 37.50) I recommend rental cover for their efficiencyDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/11
Fast and professionalI have to admit that I was uncertain until the money landed, as I had seen mixed reviews ( % 10.00) Also, the web site is light on details, so hard to be sure about your status ( % 20.28) However, the bottom line is that RentalCovers ( % 0.00) com were super fast in handling my request and reimbursing my costs ( % 26.67) Minor gripe, I paid in Euros and would have preferred being reimbursed in Euros and not my local currency ( % -2.50) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Rentalcover - nobody answersHi everyone, I am happy to update that I received the refund from RentalCover to my bank account yesterday ( % 80.00) The process was exhausting as I wrote, but at the end of the day the refund was received ( % -40.00) I want to thank the RentalCover Team for responding to my post here - I believe that thanks to them the issue has resolved ( % 20.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Easy and straight forward processEasy and straight forward process ( % 27.78) Also didn't take too long ( % -5.00) It took about a week to get everything sorted ( % 0.00) Had the same experience with Alianz for example and it took about weeks to even receive a reply ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Very reliavle cover service ( % 20.00) I will use it again!I booked a rent car via Rentalcars ( % 0.00) com ( % 0.00) and I took a rent car in Avis France ( % 0.00) When I traveled in France with rent car ( % 0.00) I had a little accident in Parking lot ( % -18.75) I did not take Avis full cover insurance and I just took Rentalcars ( % 35.00) com full cover ( % 35.00) I paid about my mistaken accident in Avis and then I realized I took another company's cover service ( % 0.00) So I contacted RentalCover service and sent some documents ( % 0.00) At first I was dubious about compensation but it was just worry ( % 25.00) I got same amount that I paid for accident just in days after summiting report! It is really fast and in-charge manager is very kind and professional ( % 27.00) I plan to rent a car in other countries next year(Italy, Canada etc ( % -6.25) ) And due to RentalCover's fantastic response ( % 13.75) I will use Rentalcars ( % 0.00) com AGAIN!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Professional and prompt serviceProfessional and prompt service ( % 10.00) Straightforward communication and transactionDate of experience: October , ( % 37.50)
trustpilot
POSITIVE 🙂
2022/10
Worth to take the extra insuranceEasy, fast, efficient and no questions asked to get reimbursed from the charges the rental company deducted on a damage done to the car ( % 16.67) I have rented numerous times via rentalcar and take their reasonable extra insurance and will continue to do so ( % 6.67) Make sure to keep all receipts from your rental for a fast money transfer if needed ( % 35.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Good Value Reliable CoverI paid £ for days cover in the UK ( % 70.00) Did £ worth of damage ( % 30.00) Submitted all required documents on a Monday ( % 0.00) Approved on the Tuesday ( % 0.00) Funds received in Thailand on Friday ( % 0.00) Excellent service ( % 100.00) This is my third claim over the past years ( % -12.50) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Great response to a claim I hadGreat response to a claim I had, and professional feedback ( % 45.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Great communication and prompt refundHelped me right from the first contact giving me my contract number ( % 44.52) Providing me a guide and explaining why it couldn’t proceed till I got other information ( % -12.50) When provided you approved and paid within hours will use again for sure ( % 50.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
% trustworthyGreat service easy to use covers exactly what is saysDate of experience: September , ( % 34.17)
trustpilot
POSITIVE 🙂
2022/10
Way cheaper than normal car insuranceIt's waaaay cheaper than normal car insurances at counter desks ( % 15.00) I have used it twice and back in in the UK and had a minor accident (flat tyre) that incurred in costs such as road assistance, mechanics, tow truck, etc ( % -1.88) I had to pay everything first and submit the claim but I received all my money back!Date of experience: October , ( % 25.00)
trustpilot
POSITIVE 🙂
2022/10
Very fast, well informed and efficient service ( % 26.00) Easy to file the claim online, from overseas ( % 43.33) Informed at every step of the process and approved in just days ( % 0.00) Payment received in my bank account, within days ( % 0.00) Very fast and efficient service ( % 26.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Best pricing, fast claims!Best pricing, fast claims! Definitely much cheaper than the insurance offered by the rental's front desk ( % 41.25) I did need to claim as my car was in an accident ( % 0.00) The claim process was transparent, easy to follow, and most importantly fast!! Definitely what we need in an insurance ( % 31.15) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Great experienceGreat experience ( % 80.00) We had a flat tire and the rental company charged the price of a new tire ( % 5.57) Rental cover approved our request in one day and we received the money the day after ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Great coverage!When booking my car rental (via Happy Car), I booked Rental Cover as well ( % 80.00) The car rental location said I needed to book another coverage with them because Rental Cover was not theirs ( % 0.00) After the car rental, I got charged by FireFly (car rental company) for damage, while I was sure that it was impossible ( % -8.33) I claimed this with Rental Cover and they paid me back for the damage in days! Great coverage!Date of experience: September , ( % 40.00)
trustpilot
POSITIVE 🙂
2022/10
Swift resolutionSwift resolution, very happyDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/10
Although i kept sending in the wrong…Although i kept sending in the wrong paperwork the team were very patient and i was refunded the full amount of my claim ( % 1.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Scratches occurred and were coveredScratches occurred to the tune of pounds on my first day of driving, unaccustomed to the steering wheel on the opposite side ( % 12.50) My rental car company levied a repair charge on my credit card ( % 0.00) Because I was fully insured RentalCover ( % 0.00) com covered the charges ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Feedback about RentalCover experienceI am very satisfied with my (first) experience with RentalCover ( % 45.00) The procedure to request the reimbursement was simple and quick ( % 16.67) After the uploading of the documents I received the response of RentalCover and right after the reimbursement was done with the deposit in my bank account ( % 28.57) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Helpful with clai ( % 0.00) Very helpful and patient in dealing with our claim due to car rental company not wanting to supply details we needed ( % 3.75) Very helpful staff, excellent value for moneyDate of experience: August , ( % 60.00)
trustpilot
POSITIVE 🙂
2022/10
EXCELENTE SEGUROIn August and September I made insurance with Rental Cover ( % 0.00) In one of them I had a knock on the door, and after days of the reimbursement request I received the amount ( % 0.00) Excellent insurance, I indicate everyone ( % 100.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
The paperwork was very efficient and…The paperwork was very efficient and the money refund was quick ( % 24.44) However, I was not fully indemnized and I have not received a full summary of the claim dispute ( % 35.00) But I was refunded quickly and for ~ % of the damage ( % 33.33) So the overall feedback is very positiveDate of experience: September , ( % 10.00)
trustpilot
POSITIVE 🙂
2022/10
ReviewIts not my first time I'm using your services you provide a good and quick respond I will suggest my friends about you thank you and see ya later ( % 32.08) Eduard ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Fast and reliableNever in my life, an insurance case was treated and paid with such an efficiency ( % 10.00) I'm really pleased and happy with your outstanding service!Date of experience: September , ( % 60.00)
trustpilot
POSITIVE 🙂
2022/10
Professional & quicklyRental cover check my dossier, and within a week the payment has been approved ( % 10.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Great service when things go wrongWe managed to break a windshield the claim was dealt with swiftly and we were kept in the loop at all stages The money returned to use within the prescribed time line that we were given We would definitely use this group again an excellent service when things go wrongDate of experience: September , ( % 60.00)
trustpilot
POSITIVE 🙂
2022/10
Surely will use rentalcover again!I made a little damage on the bumer of my rental car in France, Alamo charged €,- ( % 15.63) After sending all needed information to rentalcover, I got the money on my account within a week!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Quick and easyRental cover solved all my problems after a car Crash ( % 33.33) Only with an only emailDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Easy and efficientJuste easy and efficient ( % 43.33) Really good communication through during the process ( % 70.00) Really quick reimbursement ( % 33.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Fast rerurnon my claimFast rerurnon my claim ( % 20.00) Hassle freeDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Everything was perfectly doneDate of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/10
Great and fast processHandled the case very fastDate of experience: October , ( % 40.00)
trustpilot
POSITIVE 🙂
2022/10
So happy with your serviceDate of experience: October , ( % 80.00)
trustpilot
POSITIVE 🙂
2022/10
The refound was quick !!Date of experience: October , ( % 52.08)
trustpilot
POSITIVE 🙂
2022/10
Really a good experienceDate of experience: September , ( % 70.00)
trustpilot
POSITIVE 🙂
2022/10
excellent experienceDate of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/10
Fast and efficientDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/10
Fast & good careDate of experience: October , ( % 45.00)
trustpilot
POSITIVE 🙂
2022/10
Fast and easyDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/10
Fast and easyDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/10
Really helpfulReally helpful ( % 20.00) Claim paid very quickly ( % 43.33) Customer team were great ( % 80.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
The company took action at once after…The company took action at once after we summited all documents ( % 10.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Very easy claim process ( % 56.33) Very easy claim process ( % 56.33) Extremely quick settlementDate of experience: October , ( % 33.33)
trustpilot
POSITIVE 🙂
2022/10
Rapid precess and easy to claimRapid precess and easy to claim ( % 43.33) Nice and easy ( % 51.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Very efficient and quick to my…Very efficient and quick to my request/Date of experience: September , ( % 28.89)
trustpilot
POSITIVE 🙂
2022/10
Professional and quick execution of my…Professional and quick execution of my claim ( % 25.56) Different languages were not at all a problem ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Responsive and Simplethey response very quick, and the purchase process and claim process is very simple and clear ( % 17.78) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Easy to deal withEasy to deal with ( % 43.33) A quick response ( % 33.33) As long as you have the paperwork it is a breeze ( % -5.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
The treatment was very effective and…The treatment was very effective and fast and the money was paid in a short timeDate of experience: October , ( % 44.00)
trustpilot
POSITIVE 🙂
2022/10
Thanks for your support but it was a…Thanks for your support but it was a little longer to have my deposit (two Month)Date of experience: August , ( % 0.63)
trustpilot
POSITIVE 🙂
2022/10
Super fast and really easy serviceSuper fast and really easy service ( % 32.00) Was flashed how quick we got the refund ( % 33.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Efficient and fast servicePerfect service ( % 20.00) I had a claim and it was settle and reimbursed within day ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
What I liked the most was clear and accurate communication with the client through email and information on the site ( % 40.00) What I liked the most was the clear and accurate communication ( % 40.00) This company is serious and is always on the client's side ( % -33.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
The whole process was so easy and…The whole process was so easy and smooth, and every items were so clear to understand ( % 29.44) Also, the response was so quick ( % 33.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Everything went wellEverything went well, car was as new and was the model we booked (which tend to be pretty rare in a rental company) ( % 22.88) ( % 0.00) ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Full protect insurance paymentContact was very profesional and solving problem was very quick as the payment for the insurance even faster :)Date of experience: October , ( % 37.08)
trustpilot
POSITIVE 🙂
2022/10
Highly recommendedEasy to purchase, easy to contact them "just in case", very quick response, total efectiveness, highly recommended ( % 23.73) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Great experiencePrompt and kind communication ( % 70.00) Simple, fast and smooth process ( % 20.00) Wonderful company, wonderful experience ( % 100.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Very good insurance companyThe company make their promisses come through ( % 91.00) They are handling very fast after given clear instructions ( % 18.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Good servicesI submitted a claim and the staff who handled my case was very professional and promptly reply all my queries ( % 41.50) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Very clear Claims proceduresVery clear Claims procedures , quick response and update progress ( % 18.78) Quick approval and claims payment!!!Date of experience: October , ( % 33.33)
trustpilot
POSITIVE 🙂
2022/10
The insurance cover and claim process…The insurance cover and claim process is excellent ( % 100.00) I got the payment two days after I have made my claim ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Motorhome damage ( % 0.00) We had the misfortune to have to make a claim following minor damage to a Motorhome we had rented ( % -2.50) (Replacement door mirror assembly required) ( % 0.00) The claim process was relatively easy and all done via the internet ( % 43.33) We had not taken a photo of the damage to the vehicle, (an oversight on our part), and fully expected this or some 'hidden clause' to result in the claim being rejected ( % -13.33) Being away from home meant we could not provide the proof of identity straight away, but our customer service manager explained the claim would be put on hold until this could be uploaded ( % 20.00) Even with the delay this caused, the claim was settled in full and paid into our bank within weeks ( % 35.00) It is refreshing to use an insure company who don't make the claim process stressful, and then 'find a clause' to reject it ( % 50.00) We will use Rentalcover ( % 0.00) com again and would recommend ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Insurance covered meI have insured myself with the company, made a little scratch and the company covered me the expenses quickly after I sent all the required documents ( % 7.29) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
AccuracyAccuracy, efficiency, promptness, service is as expected ( % -10.00) No hidden tricks, no bla-blas, and on top of that, thé process is easy to follow ( % 33.89) A Real top!Date of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/10
Very quick and systematic claim handling, and Good priceVery quick and systematic claim handling process and payment ( % 48.89) Very good price compared to those being sold at the rental company counters ( % 91.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Our rented car was damaged by a rd…Our rented car was damaged by a rd party during the rental period and we received a full refund within days ( % 35.00) Thank you very muchDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/10
Great experience with RentalCover ( % 80.00) Great experience with RentalCover ( % 80.00) Followed the complete guide and submitted claim ( % 10.00) Received claim approval and payment within days ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Superb claims process ( % 100.00) The purchase of the insurance cover was easy ( % 43.33) The information was comprehensive ( % 0.00) I submitted a small claim and it was processed and approved within the day ( % -25.00) Communication of the progress was very prompt and friendly ( % 28.75) Exceeded all expectations ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Very prompt paymentThe online claim process was lengthy, but easy to follow ( % 31.67) Be prepared to upload several documents and photos, if applicable ( % 0.00) I was pleasantly surprised when my small claim for a ruined tire was paid within hours of filing ( % -7.50) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Rentalcover ( % 0.00) com not better than directRentalcover ( % -25.00) com claims they will cover ALL fees associated with the deductible ( % 0.00) However, if you are charged in a different currency than your home currency, they will use their own FX rate as opposed to the FX rate charged by your credit card company ( % 30.00) As part of the claims you have to show your credit card charges so RentalCover so they know exactly what you were charged (and why ask for it, if they don't care about the exact amount) ( % 25.00) However their FX rate was so significant that I lost about £ in the exchange and on top of the £ I was charge as insurance cover, this actually made it double more expensive than if I had just taken full insurance direct with the rental car company ( % 16.56) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Fast and easy claimI scratched the rental car, and uploaded all files online ( % 31.67) Claim was approved the next day, and payment received within hours ( % 0.00) Fast and easy ( % 31.67) Will keep using RentalCover in future ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Great Price, easy to buy, great claim settlemnt ( % 67.78) Buying the car insurance was very easy ( % 56.33) ( % 0.00) The premium cost was excellent ( % 100.00) I had a claim, which was settled within days, including the money going in to my bank accoutDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Courteous and efficientWhen we returned our rental vehicle at the Dublin Airport it was discovered we had a chip in the windshield ( % 60.00) The rental company sent us an invoice after the repair ( % 0.00) We filed a claim with Rental ( % 0.00) com and within hours the claim had been approved and the full amount of the repair had been refunded ( % 35.00) We were extremely impressed with their efficiency ( % 100.00) Their dealings with us were courteous and professional ( % 35.00) We will use Rental ( % 0.00) com again if ever we are traveling abroad ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Rental cover is simply amazingRental cover is simply amazing ( % 30.00) If you want the peace of mind while traveling then rental cover is the option ( % 0.00) A rude driver hit our side window while passing us ( % -30.00) We thought our whole trip would be ruined but rental cover was so helpful and the process was really simple and super fast ( % 18.33) Definitely would recommend to everyone we know ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
overall i m satisfied and recommand rental cover ,they have a good price for the serviceoverall i m satisfied but when the rental cie charge us an amount to be paid for damage done to the car ,I think you should not put your client on old telling that the client has to do all the collecting of data in regard to the cost of reparation ( % 36.00) It is very difficult to gader the information from an other country ( % -38.75) Many phone calls had to be made some without any answer (from the rental cie not your cie) ( % 50.00) I think it would be easier for you to collaborate with the client in retrieving those infos ( % 0.00) But everything ended ok and I thank you ( % 50.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Fantastic Customer ServiceOn return of the vehicle, the car rental company charged my Euros each for two tiny scratches that I didn’t even know were there ( % 20.00) I submitted a claim to RentalCover ( % 0.00) com ( % 0.00) Within half an hour, I had a confirming reply ( % -16.67) The next day, I was told the claim had been approved, and by that evening, the money was in my account ( % 0.00) All communications were friendly and professional ( % 23.75) Fantastic customer service ( % 40.00) I highly recommend Rentalcover ( % 16.00) com They are now my absolute go to ( % 20.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
scratched autoGreat assistance! During holiday we discovered our rental car was scratched and we still don’t know how it happened ( % 0.00) When we gave the car back we had to pay for the damage, as expected ( % -5.00) The RentalCover let us to be guaranteed and solved the question fast and successful, giving us money back ( % 31.67) Good job!Date of experience: October , ( % 70.00)
trustpilot
POSITIVE 🙂
2022/10
Excelent serviceEvery year we rent a car through Rentalcars ( % 0.00) com and complete insurance through rentalCover ( % 10.00) com ( % 0.00) This is the second time we apply for a refund for damage ( % 0.00) Both times once they had all the details - they immediately return the payment we paid to the rental company for the damage ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
€ EXCESS Quick SettlementI damaged right side tyres on my BMW X rental in Germany and the excess was € ( % 30.95) Once the car rental company sent me the bill and had charged my credit card, I submitted all the documents that were requested ( % 0.00) To my surprise my claim was approved within less than hours of submiting my claim ( % -16.67) And payment received within working days ( % 0.00) Initially I was sceptical about submitting my claim ( % 0.00) But all documents were in order and was pleasantly surprised that it was a quick and easy settlement ( % 28.89) Definitely will recomend to get the rental cover for excess ( % 0.00) My excess insurance for days was app US$ ( % 0.00) Well worth the amount paid ( % 30.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Highly recommend!RentalCover ( % 16.00) com was great! It was much cheaper than getting insurance from the rental company and when we had a flat tire, they quickly and smoothly covered the whole thing ( % 35.14) It was easy to use and I would definitely use them again ( % 21.67) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
RentalCover was very quick in responding to my claim ( % 43.33) RentalCover was very quick in responding to my claim for damage to my rental ( % 43.33) Their advice for dealing with the rental company was very helpful ( % 20.00) The only problem I had was adding photos on the claim form ( % 0.00) It was easy to submit the photos but if I left the site to get additional photos I had to start over on entering data ( % 21.67) Other then that the process was quick and fair ( % 30.28) I would recommend their coverage highly ( % 16.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Great experience! Met service expectationsGreat experience using RentalCover ( % 100.00) I rented a car in Sicily and decided to add an insurance to cover the excess ( % 0.00) Great decision since I was unlucky enough to get a dent on my car door while it was being parked ( % 40.00) Rentalcover refunded me the full damage costs I had to pay the car agency for this unfair issue ( % -7.50) The process was quite smooth, though the loop is a bit slow (it takes about hs to get answers) ( % 5.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
I had a paint scratch and the claim…I had a paint scratch and the claim process was fast although it required some back and forth ( % 10.00) The payment was credited to my bank account some days later without delay ( % 0.00) It is important to take in consideration when you buy this type of coverage that bank costs associated with the claim process is entirely on you and you don't control exchange rates if the currency is different from the USD ( % 13.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Great Service!During our three week vacation in Portugal another car hit the side of our vehicle in a parking lot and left the scene ( % 40.00) We were charged $ ( % 0.00) by the rental company for the damage ( % 0.00) I submitted a claim for the damage and was paid directly into my bank account in less than hours! I was truly blown away ( % -5.42) Would definitely recommend rentalcover ( % 0.00) comDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/10
Generally pleased with the service…I was pleased with the overall service that RentalCover provided ( % 33.33) I had a bad tire that I needed to replace on my own ( % -5.00) They promptly reimbursed me for it ( % 0.00) My only complaint is that I wasn’t able to get the claim through on line ( % 6.67) I kept getting an error message at the very end ( % 20.00) It takes some effort with all the documentation they require ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Fantastic serviceFantastic service ( % 40.00) Settled claim in days with no fuss ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Brilliant service, I will definitely use againWhen I got to the rental car desk I was quoted a daily rate for insurance that matched the daily price of the car! Luckily the agent told me to check that I didn’t already have coverage with my credit card or my travel insurance and advised I could come back or call the next day to arrange his insurance if I didn’t ( % 17.62) So I took the car only and on investigation it transpired I had no coverage at all ( % 0.00) I googled options and came across rentalcover ( % 0.00) com ( % 0.00) The quote was / of the price of the rental company and they were ok with me starting the policy after the rental term had already begun ( % 25.00) I was a bit skeptical as I’d not heard of them before, the terms and coverage great and the price was brilliant, so it felt like there was going to be a catch somewhere, but no, they did what they said they would ( % 40.00) I had a rock hit the windscreen while driving and it put a chip in it ( % 0.00) The rental company policy expected the windscreen be replaced which they arranged themselves after I gave the car back ( % -5.00) They charged my credit card the full amount, sent me the invoices, payment confirmation and rental documents which I then uploaded to rentalcover ( % 35.00) com and in less than a week I had the funds reimbursed ( % -16.67) The claim process was quick and easy to understand and the communication was great ( % 52.22) I won’t hesitate to use them again ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Quick and Easy ReimbursementWe recently rented a car in Scotland for a trip and insured it with RentalCover ( % 25.56) com through our Booking ( % 0.00) com reservation ( % 0.00) My coverage only cost $ USD total for the three days of rental ( % 0.00) We had the unfortunate circumstance of scraping a wheel on a curb while trying to move around cars in tight quarters ( % -33.93) Upon returning, we were hit with a repair fee from the car company for the wheel that was scraped ( % 0.00) I did have to pay the rental car company up front for the damages, but I submitted the required documents to RentalCover ( % 0.00) com so I could be reimbursed ( % 0.00) It was approved in a matter of hours and the process was very easy ( % 56.33) The only difficulty was making sure I had all of the items needed ( % 25.00) Would definitely recommend if you don't want to pay the high costs of rental insurance from the rental car company ( % 8.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Real Pros, No NonsenseWhen I brought my car back to the rental company, they claimed there were bumps and scratches that weren’t there when I first picked it up ( % 15.00) They charged me for repairs ( % 0.00) I made my claim with RentalCover, and the claim was resolved and paid within hrs ( % 0.00) Amazing!!!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Excellent service The handling of the…Excellent service The handling of the claim was fast and exceeded expectations; After a few days we got the money backDate of experience: September , ( % 33.33)
trustpilot
POSITIVE 🙂
2022/9
I got all the payment that I paid with…I got all the payment that I paid with not too much bureaucracy ( % 20.00) Very efficient, responsive, quick and helpful ( % 26.67) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
RetalCaver company toRetalCaver company Care to refund me the full payment for damage caused to the windshield of the vehicle ( % 35.00) Filing the claim in the application is very friendly and convenient ( % 48.75) The service is very professional and courteous ( % 36.50) There is always a closing circle for every question and answer Excellent service experience ( % 100.00) ThanksDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
painless experiencepainless experience ( % 0.00) the rental company levied a charge for a scratched wheel rim so I raised a claim with rentalcover ( % 0.00) com and got a full refund sent to my Bahrain account within days ( % 35.00) excellent!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Excellent serviceGot all my money back because i had a contract with rentalcoverDate of experience: September , ( % 50.00)
trustpilot
POSITIVE 🙂
2022/9
No better than rental desk stressYou can pay for a subscription you can't actually use (they stopped accepting annual subscriptions, but still took my money) ( % -12.50) You buy insurance and then get a stressful email suggesting you needed a better product, then they try to charge you the full value of the better insurance rather than deducting what you already paid ( % 45.00) No better than the stress at a car rental desk, so why would I bother ( % -25.00) I'm down £ on a sub I can't use, and now have useless insurance according to their email ( % -32.78) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
good servicegood service, good kommunicationDate of experience: September , ( % 70.00)
trustpilot
POSITIVE 🙂
2022/9
Great value rental coverGreat value rental cover, easy claims processingDate of experience: August , ( % 61.67)
trustpilot
POSITIVE 🙂
2022/9
Perfect service!Everything worked out well and we get the money back very fast-Perfect service!Date of experience: September , ( % 40.00)
trustpilot
POSITIVE 🙂
2022/9
No refundCancelled policy before rental ( % 0.00) Refund was supposed to be given within days ( % 0.00) No refund came after a much longer time ( % 20.00) Customer service is not answering ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Very speedy and userfriendy processVery speedy and userfriendy process ( % 20.00) I got paid within days ( % 0.00) Thanks a lot!Date of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/9
A fast and prompt serviceWe have purchased the RentalCover full protection policy (Zero Excess) for our trip in Greece during May - June , ( % 27.50) Unfortunately, our rented car was damaged slightly and we had to submit a claim ( % -33.33) The procedure was friendly and easy - you just have to send your documents to RentalCover’s email address and the process starts ( % 40.42) If you miss any document you will be notified as to which document is missing ( % -20.00) Furthermore, they will keep reminding you to mail it ( % 0.00) Should your response to their reminders is neglected, you still get a warning saying that if your response will not reach them soon, your claim will be closed ( % -10.00) We were very satisfied with the fast and prompt service, and after getting the refund we sent the following letter to the Claims Team: We appreciate very much your approach and patience with your customers ( % 27.75) We are grateful to you for trusting us and for the way you handled our claim to our full satisfaction ( % 35.00) This is a good reason to continue working with RentalCover company, and whole heartedly recommend your firm to relatives, friends and others ( % 23.33) Daniel Buch and Yossi KimhiDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Excellent serviceVery helpful and speedy responseDate of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/9
Very goodExcellent applicationDate of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/9
Ten out of tenPurchased Insurance to cover rental car short fall in cover, was very happy with price compared to Hire car company, Rentalcover ( % 33.33) com has supplied us with all information and updates as necessary ( % 0.00) Unfortunately we did have cause to make a claim due to some minor damage, Rentalcover ( % -22.50) com made this a very easy process, and excepted our claim very quickly and within a couple of days reimbursed us in to our bank account ( % 49.83) Very pleased with the service given and highly recommend Rentalcover ( % 40.50) comDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Very fast and effectiveDate of experience: September , ( % 26.00)
trustpilot
POSITIVE 🙂
2022/9
Rerposive and fast processRerposive and fast process ThanksDate of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/9
Extremely efficient experience and…Extremely efficient experience and super service, I am thoroughly impressed ( % 40.28) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Very reasonable in priceVery reasonable in price, when I did a claim , was settled quickly and no hassle, would recommend you to all and will definitely be using you again ( % 19.83) , thanks for a easy and helpful coverDate of experience: August , ( % 31.67)
trustpilot
POSITIVE 🙂
2022/9
Great experienceDate of experience: August , ( % 80.00)
trustpilot
POSITIVE 🙂
2022/9
Highly recommended to any car renters…Highly recommended to any car renters for peace of mind coverage ( % 16.00) Easy to purchase on line ( % 43.33) If any, claim process professionally handled and honoured ( % 10.00) Will surely use again when on next road trip !Date of experience: July , ( % 25.00)
trustpilot
POSITIVE 🙂
2022/9
Excellent from beginning to endExcellent from beginning to end! Had a small dent from a car that hit me while parked ( % 37.50) It could have cost me almost $ ( % 0.00) Thank goodness I had coverage ( % 0.00) They efficiently, professionally, and quickly paid for repair in entirety ( % 21.67) Highly recommended!Date of experience: August , ( % 16.00)
trustpilot
POSITIVE 🙂
2022/9
Top quality serviceClaim was quite easy to submit -- at a certain point it timed out when I was taking the requested pictures and had to start over ( % 38.25) ( % 0.00) ( % 0.00) The claim was evaluated the following business day -- submitted on Friday, approved on Monday -- and payment arrived in ~ days on my bank accountDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Claim - efficient handling by rentalcover ( % 0.00) comClaim: Damaged tire, need of roadside assistance and replacement of two tires (x car) ( % 0.00) Very reactiv after my the handling in of the claim, the rentalcover team asked (and rightly so) for some more documents to complete my file ( % 27.14) Within a few days, they confirmed the refund of my expenses ( % 10.00) The only negativ point of filling out of the claims form is the demand to send in portrait photos with drivers licence and passport showing next to ones face ( % 0.00) It left me with a slightly uneasy feeling sending this off ( % -8.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Very fast and reliableVery fast and reliable, very recommended ( % 22.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
More options, less cost with remarkable insurance coverageFirst, I found special requirements that I could not find directions with car actual company ( % 28.81) nd, rental was smooth and cheaper ( % 40.00) Third, I purchased warranty from rental cover which less by far than actual car company coverage ( % -1.67) I had accident, car rental paid back what was charged in less than days, international wire ( % -5.56) Really great and fast serviceDate of experience: September , ( % 50.00)
trustpilot
POSITIVE 🙂
2022/9
Great serviceGot the Amount I paid the rental company in daysDate of experience: September , ( % 80.00)
trustpilot
POSITIVE 🙂
2022/9
after a short time I will get my money…after a short time I will get my money back thanks to the right people from the company that tried to convince me and demand compensation despite full insurance 👍👍👋Date of experience: September , ( % 13.93)
trustpilot
POSITIVE 🙂
2022/9
I'm very impressed with the time taken…I'm very impressed with the time taken to make a claim ( % 100.00) They'll really expediate the process ( % 20.00) The process was really straight forward and easy ( % 31.67) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Incredible fast and easy to handle ( % 51.11) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Easy claim processThis is the second time I have claimed with Rental Cover in Australia ( % 21.67) I found the claim process to be straight forward and easy to navigate ( % 31.67) The payment was in my bank account within Hours of my claim being approved ( % 0.00) I experienced a delay with my claim approval becuase there were some discrepancies between my rental agreement and my policy ( % 80.00) However, the team at RentalCover were great when addressing these issues ( % 80.00) Happy to use them again ( % 80.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Very efficient, easy and fast claim process! ImpressiveRented car has a small chip on the windscreen when we were travelling in nz recently ( % 12.67) Once we received the damage repair invoice from the car rental company, we applied and submitted the reimbursement on rental cover website ( % 0.00) It was approved within hours and the claim have been refunded to me within a week ( % 0.00) I'm very pleased! It is very fast and easy ( % 50.19) Thank you!Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
days ang got my refund in my bank… days ang got my refund in my bank account Great transparency for each milestone of the process Beyond my expectationsDate of experience: September , ( % 80.00)
trustpilot
POSITIVE 🙂
2022/9
Very excellent and fast serviceVery excellent and fast service ( % 60.00) I had a small problem while rent a car in Italy: a flat tire in highway ( % -13.75) The rental company did not reimburse the replacement cost of the tire and the cost of the shuttle that carried the passengers from the highway to the tire shop ( % 0.00) Asked for a refund to RentalCover which was reimbursed in few daysDate of experience: August , ( % -20.00)
trustpilot
POSITIVE 🙂
2022/9
Collaborative and honest company ( % 60.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
We had a minor accident to the bumper…We had a minor accident to the bumper of our hire car, and RentalCover were most efficient and sympathetic in dealing with our claim to recover the excess ( % 22.50) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Very quick turnaroundVery quick turnaround, overall great experience ( % 39.17) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
rented car in Bucharest RomaniaI rented a car in Bucharest Romania Upon return, the staff discovered minor dots on the rare bumper and charged me Euro ( % 12.50) Filling in the details for the insurance was easy and quick and I received the money back within a few days!Date of experience: September , ( % 14.17)
trustpilot
POSITIVE 🙂
2022/9
Excellent and fast serviceExcellent and fast service ( % 46.67) I had a small accident while in holiday in Sicily, when someone scratched the car parked ( % -25.00) Asked for a refund to RentalCover which was reimbursed in one day ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Excellent and quickI got my money back in / days with only / emails ( % 33.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
good experienceGood experience ( % 70.00) Prompt response when I needed ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Fast and professional claim review and settlement ( % 15.00) I had a minor incident when I rented a car from GreenMotion ( % -5.00) It was a scratch on the tire rim (possibly as it hit some pavement) ( % 0.00) The rental company was very belligerent and charged an absurd amount of pound (never renting from them again) ( % -15.00) However, I had luckily taken a cover from RentalCover ( % 33.33) They look like the genuine deal ( % 40.00) After submitting my claim, I received a link for payment in less than hours ( % -16.67) I followed their instructions in submission and they did not even ask for any further clarifications ( % 0.00) Highly recommended if you are renting in UK ( % 16.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
I could feel your staff's sincere…I could feel your staff's sincere attitude and professional manner to settle my claim ( % 30.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Excellent and timely handling of our…Excellent and timely handling of our case, truly saved our holiday ( % 100.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
No way to login, no customer service support to reach outI have not managed to recieve my policy document after making payment which I believed it's because my email address was keyed in wrongly (my mistake) ( % -50.00) The rentalcover is for a trip in New Zealand Nov ( % 13.64) The rentalcover ( % 0.00) com system works by having an registered email and the policy document number to login to the account ( % 0.00) There was no contact details available to support my issue ( % 40.00) I am really lost on what to do & really hope Rentalcover ( % 20.00) com can contact me to resolve it ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Refund after hoursI had small accident and after sending them all documents they asked for they refund me the full amount in hours ( % 5.00) Perfect work ( % 100.00) ThanksDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
All goodAll good ( % 70.00) Thank youDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Well organisedWell organised, good return on inquiry, clear and precise in handling an incident ( % 40.00) Finalizing pretty fast ( % 22.50) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Fast and easy reimbursement of damage…Fast and easy reimbursement of damage cost (scratching of bumber)Date of experience: September , ( % 35.56)
trustpilot
POSITIVE 🙂
2022/9
Very helpfull,easy to contactVery helpfull,easy to contact , quickly to get answerDate of experience: September , ( % 26.67)
trustpilot
POSITIVE 🙂
2022/9
top insuranceimmediate compensation daysDate of experience: August , ( % 50.00)
trustpilot
POSITIVE 🙂
2022/9
Really PerfectFrom claim to money on account within weeks - well doneDate of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/9
Good serviceDate of experience: September , ( % 70.00)
trustpilot
POSITIVE 🙂
2022/9
Peace of Mind CoverageVery affordable policy with excellent features including auto coverage and health benefits which are especially important when traveling in another country even with our US based coverage ( % 90.00) We filed a small claim on our vehicle and it was approved and paid in just a few days ( % -22.50) Highly recommended ( % 16.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Very efficientVery efficient, helpfull and clear instructionsDate of experience: September , ( % 15.00)
trustpilot
POSITIVE 🙂
2022/9
I was charged by my rental care company…I was charged by my rental care company for damage to a front wheel cover- which I did not know how it got damaged ( % 0.00) My reports with rental over were quick, smooth and painless ( % 36.67) I was kept informed at all times and payment was prompt ( % 0.00) I was very grateful I had taken out insurance with your companyDate of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/9
I had a windshield crackI had a windshield crack ( % 0.00) It was easy to submit all documents over phone ( % 43.33) I got always an update on the case and after the final repair bill was submited and the money was credited in days ( % 0.00) Its the first insurance company i can recommend!Date of experience: August , ( % 25.00)
trustpilot
POSITIVE 🙂
2022/9
Excellent Service !!I have never experienced such a fast handling of the insurance claim ( % 20.00) Replies were prompt, action was immediate and returns was done as soon as documents were summited ( % 10.00) Excellent Job!!Date of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/9
Claim paid out fast!Had to make a claim and it was quick, easy and fast!Date of experience: September , ( % 38.33)
trustpilot
POSITIVE 🙂
2022/9
Great experience!I had an unfortunate mishap with a car rented during vacation in Europe ( % 15.00) Fortunately I had arranged Rentalcover insurance 'just in case' ( % 40.00) When I received the claim details from the rental car company I started the claim with Rentalcover ( % 0.00) They were great ( % 80.00) Quick, pleasant, and efficient ( % 53.33) Within days after submitting the final document I received payment from Rentalcover ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
It was easy and fastI got the invoice and images of how the car tire was after dropping it off ( % 43.33) Once in my country of origin, I followed the steps of rentalcover ( % 0.00) com to get the money back ( % 0.00) They did the wire transfer day after the online complaint ( % -30.00) It was easy and fast! I'm very happy with the service ( % 56.11) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
positive experience - easy processeasy to get cover, fast in paying back in case of warranted claim, uncomplicated and unbureaucratic claims handling processDate of experience: August , ( % 21.52)
trustpilot
POSITIVE 🙂
2022/9
In my last rentalIn my last rental, in the parking lot of the hotel they broke a rear light, I presented my report to rental cover and I was very pleased that they responded immediately to my request, covering the payment caused by the damage in the rental agency of cars, I highly recommend ( % 24.20) to this companyDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Rentalcover is the BESTAlthough I have had contracts in the past, this was the first time I had to use insurance, to get back an amount charged by the rental company ( % 0.00) Your company's prompt response was a pleasant surprise ( % 73.33) I was very pleased with the speed and I am sure in the future I will continue to use their services ( % 38.33) Congratulations on acting in my case ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Car hire in Sofia (September )Whilst returning the car I rented in Sofia this September they discovered a few minor scratches ( % -12.50) Luckily i was insured with RentalCover and they took care of everything and reimbursed me the excess quickly ( % 33.33) Will definitely count on them again!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Great price and great service ( % 80.00) Great price and great service ( % 80.00) I needed to use the “claim” for the st time, the processing went through fast and I got the money back in few days ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/9
Great treatment !Great treatment for my rental car insurance, received refund in few days with no complex claimsDate of experience: September , ( % 43.75)
trustpilot
POSITIVE 🙂
2022/8
Very quick claims managementVery good value ( % 56.67) Had to make a claim due to small scratches and dispute with Avis and they were super quick at processing it ( % 7.29) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
% professional team ( % 10.00) % professional team ( % 10.00) Their follow up is very good and prompt ( % 91.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Very good information about the…Very good information about the booking ( % 80.50) Very fast ( % 26.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Very happyWe lost the keys to a rental car and faced a $ bill because the rental company wanted to replace all the locks, not just the key ( % 10.00) RentalCover provided us with a full refund in a quick, seamless process ( % 26.11) Very happy ( % 100.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Easy and fast claim processThe claim process was easy and the payment was fast ( % 31.67) Overall a very streamlined offering ( % 10.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Think before you hire?Early in June we booked a car with Rentalcars ( % 0.00) com online, picking the car up at Fuerteventura Airport, Spain on Thursday th ( % 0.00) June at :am and returning it back to the airport at :pm on Monday th ( % 0.00) June ( % 0.00) As we didn’t want any issues during the rental period we paid extra insurance for FULL PROTECTION, this included: Vehicle collisions, Theft/fire/vandalism, Windshield repairs/replacement, Tire puncture repair/replacement, Undercarriage damage, Loss of use, relocation & other collision-related charges ( % 7.50) Basically, to cover us for any unforeseeable situation and if we did pay for anything else (apart from the fuel) ( % 0.00) The paperwork stipulates that “if you’re charged, RentalCover ( % 0.00) com will refund you” ( % 0.00) In their email they confirmed that we did NOT have to pay for anything else when colleting the car at Fuerteventura Airport, and we were all set ( % 40.00) However, when collecting the car, the agent at the desk in Fuerteventura Airport, Dollar counter, would NOT release the car as he insisted that we DID NOT have full insurance cover and that we will have to pay for additional cover ( % 35.00) To this we produced the confirmation email stating our full cover and he informed us that “HIS” system did NOT say that and we had options ( % 35.00) Option - pay an additional approx ( % 0.00) Euro plus (can't remember the exact figure), which would be refunded if NO damage occurred at all, including chipping, tyre puncture, etc and additional charges might apply ( % 25.00) Option - pay Euro ( % 0.00) , a Non-refundable amount ( % 0.00) This would exempt us from any and all liabilities, and we were NOT responsible for any other charges ( % -11.25) We argued with the agent that we had paid FULL insurance but, he would NOT release the car to us until we had opted to either of the options listed above ( % 17.50) As per the paperwork from Rentalcars ( % 0.00) com, we were informed that RentalCover ( % 0.00) com would refund this amount, so, in the end we HAD to pay a non-refundable sum of Euro ( % 0.00) ( % 0.00) By the way this equates to £ ( % 0.00) and this is the amount I expect in my bank account ( % 0.00) Since then, I have been in touch with RentalCover ( % 0.00) com/ Rentalcars ( % 0.00) com for our refund of Euro ( % 0.00) numerous times and they keep informing me that the refund has been agreed and a payment of USD ( % 0.00) will be made within working days ( % 0.00) RentalCover ( % 0.00) com/ Rentalcars ( % 0.00) com I want a refund of my £ ( % 0.00) as this is what has costed me so far ( % 10.00) I wait for the refund and will calculate my total losses, taking into account the exchange differences and any charges made by the banks ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
It was easy to claimIt was easy to claim ( % 43.33) I just had to submit all documents requested for and RentalCover paid me back in full ( % 17.50) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Great serviceSixt pointed out a kerb scratch on thr front bumper and billed me US$ for it ( % 80.00) I paid up and claimed via rentalcover ( % 0.00) I'd taken lotsa pictures and sent copied all my correspondence with Sixt (take pictures!) ( % 0.00) My claim was processed within a couple of days after all documentation was submitted and the payment came within minutes of me sending my bank details after their approval ( % 0.00) Highly satisfied customer ( % 50.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Easy process and quick paymentEasy process and quick payment ( % 36.67) Excellent service ( % 100.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Fantastic Start to End serviceEasy to purchase, reasonable fees (definitely much cheaper than at rental counter), product is very relevant, claim process is user friendly and so far devoid of unnecessary requirement for additional document(s) ( % 16.19) Claim approval and money banked in is very efficient and fast ( % 20.00) Highly recommended ( % 16.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Easiest claim process and most…Easiest claim process and most comprehensive coverDate of experience: August , ( % 50.00)
trustpilot
POSITIVE 🙂
2022/8
Prompt online response to claim from…Prompt online response to claim from rental company (Okmobility) ( % 0.00) Settled very quickly - would recommend The insurance NOT the hire car company!Date of experience: August , ( % 43.33)
trustpilot
POSITIVE 🙂
2022/8
Excellent serviceExcellent service, quick payment on claim ( % 66.67) Well worth it!Date of experience: August , ( % 30.00)
trustpilot
POSITIVE 🙂
2022/8
Fast and reliable operationFast and reliable operation ( % 20.00) I liked your service ( % 60.00) Thank very much ( % 26.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Be warned - not ‘Full Protection’ as advertised!BE WARNED! Rentalcover ( % -21.88) com proudly advertise as providing ‘Full Cover’, but this is not the case at all! I purchased an day policy for Costa Rica, where on the website it claims you are covered for all excess charges for your vehicle and multiple vehicle accidents ( % 41.25) Under the ‘not covered’ is only unsuitable vehicles and contraventions of rental agreements ( % 0.00) Sounds great, right? At the rental desk, as advised by rentalcover ( % 54.29) com i proudly told them I have full cover and don’t require anything from them ( % 57.50) They took a look at the policy and told us we are not covered for third party liability ( % 0.00) I thought this must be a trick, and spent the next hour looking through the small print with the rental agent ( % -11.67) To my surprise they were right ( % 28.57) Rentalcover ( % 0.00) com DO NOT cover third party liability, so i had to purchase this from them for a price which effectively DOUBLED the price of the rental ( % 30.00) Very disappointed with the misleading advertising on the website ( % -97.50) It is not ‘Full coverage’ at all ( % -17.50) All it would have taken would be an extra bullet point on the ‘Not covered’ section: - Third party liability The only reason i didn’t give star is the damage coverage is actually pretty good, but i don’t appreciate misleading advertising ( % 19.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Very reliable and simple to use service ( % 10.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Great service when claimingI had to make a claim, from claim to payment was less than days ( % 31.67) Great serviceDate of experience: August , ( % 80.00)
trustpilot
POSITIVE 🙂
2022/8
Unfortunately we lost our car key and…Unfortunately we lost our car key and need a toll for our rent car ( % -16.67) Glad that we did RENTAL COVER cause most rental companies does not cover car key lost our they charged huge amounts of money ( % 35.00) With Rental Cover we are safety, just send all receipts that the rental car company charged us and they refund everything to us in business day ( % 0.00) We definitely suggest clients to hire this insurance and we definitely will contract then all times ( % 0.00) ThanksDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Very satisfied customerVery satisfied customer! I reserved a rental car and paid for the rental insurance online ( % 63.75) Unfortunately needed to make a claim under the policy because there was a chip in windshield of rental car ( % -50.00) Claim process was super easy and fast ( % 32.22) Great customer service and communication ( % 80.00) Would highly recommend!Date of experience: August , ( % 16.00)
trustpilot
POSITIVE 🙂
2022/8
Good outcome but requires a little better support during the claim processTo summarise ( % 33.75) we purchased full cover ( % 35.00) we made a basic claim for damages (scratches on the car) ( % 0.00) we provided all requested documentation but had to provide some of the same documents multiple times ( % 0.00) we were asked to provide a final invoice that included additional information but weren't provided with a clear and specific list of what was required ( % 3.33) This made it difficult to get the requested information from our car rental provider ( % -50.00) eventually rentalcover took over and said they would contact the provider directly ( % 10.00) This took working days and then the claim was approved and we were paid the money ( % 0.00) Overall, a good outcome but the experience needs a little work ( % 17.08) I ( % 0.00) e ( % 0.00) when a certain document doesn't provide enough information RentalCover ( % 10.71) com should call the claimant and run them through what is required ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Great customer service hereGreat customer service here! One of the best ( % 100.00) Car hire company charged me for a small scratch ( % -25.00) I had to send RentalCovers Emails and the money was in my bank in days no nagging no questions asked ( % 0.00) I'm not used to this kind of excellence ( % 60.00) Keep up the good work!Date of experience: August , ( % 70.00)
trustpilot
POSITIVE 🙂
2022/8
The claim was easy to do and it was…The claim was easy to do and it was paid quickly ( % 40.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Rentalcover delivered an outstanding service ( % 50.00) …We bought insurance through Rentalcover when we booked a car in South Africa ( % 0.00) During our travels the windscreen was cracked and we had to submit a claim to have it replaced ( % 0.00) Our claim was dealt with speedily and efficiently once we had submitted the required documents ( % 0.00) The online process was quick and easy ( % 38.33) Throughout the process we received regular updates via emails and messages from Rentalcover ( % 0.00) We received our payment within a day ( % 0.00) We will definitely use Rentalcover in future as we were very impressed with their service ( % 33.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
very easyvery easy , no hassle coverage ( % 31.67) eurorental charged us for door dent - something hardly visible ( % -29.17) could not argue with them as this was on last day at airport ( % 0.00) rental coverage processed claim in days ( % 0.00) highly recommend taking this coverage ( % 16.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Efficient and fastEfficient and fast, amazin!Date of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/8
Efficient and helpfulI was so impressed with the efficient way in which our claim for a bumper bashing was dealt with ( % 100.00) I was paid within hours in full ( % 35.00) I live in South Africa and we had the accident in Spain in our rental car ( % 13.64) I had taken out comprehensive insurance with Rental Cover and they honoured the insurance ( % 0.00) They advised me what documents they needed and it went so smoothly ( % 40.00) Thank you ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Excellent insurance productExcellent insurance product ( % 100.00) Much better and easier than rental company products ( % 50.00) Claiming is all online and easy once all documenttion has been completed with retnal company, repairers and bank ( % 43.33) I would be seriously dull not to have rentalcover ( % -29.17) com every time I hire a vehicle ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Great Product and ServiceHave used this company for zero excess car insurance many times ( % 65.00) Most reviews on TP have commented on claim process, which is good ( I had a minor claim a while back) but the ease of purchase, the low cost and the extent of coverage are big winners ( % 19.17) If you regularly use rental or share cars, this is the only insurance company you need ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Good serviceDate of experience: August , ( % 70.00)
trustpilot
POSITIVE 🙂
2022/8
Excellent quick accident history check…Excellent quick accident history check and insurance payment ( % 55.56) Even the email feedback that takes into account the time difference of the country of residence is impressive ( % 100.00) I will definitely use rentalcar ( % 0.00) com next time ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Best ever !I took out this insurance & so glad I did ( % 75.00) Had a minor accident, claimed within hours & was reimbursed days later ( % -2.50) Excellent service !!Date of experience: August , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/8
I think this kind of service is rare- Easiness in everything - They remind before the day of rental with the suitable and necessary advices and contracts - my claim was treated quickly without any delay - they are simply TOP BravoDate of experience: August , ( % 38.06)
trustpilot
POSITIVE 🙂
2022/8
Quick reimbursementWe got timely advice from the Dollar number after a puncture on the first day of our rental in Darwin ( % 29.17) It was inconvenient spending most of the day putting on the spare tyre & finding a replacement car, but after our holiday, the claim was dealt with by RentalCover promptly & our costs reimbursed within a few days ( % -10.00) We dealt with RentalCover only through a Webjet booking & the insurance claim ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
While in MaltaWhile in Malta, I damaged a tire on my rental car ( % 0.00) After sending the documents to the insurer, I was quickly reimbursed ( % 33.33) I will use RentalCover on every trip ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Great customer service when claim was…Great customer service when claim was necessary and quick paymentDate of experience: August , ( % 37.78)
trustpilot
POSITIVE 🙂
2022/8
An absolut must if you rent a car!Quick and easy handling of my claim! Thanks again!Date of experience: August , ( % 37.08)
trustpilot
POSITIVE 🙂
2022/8
An Expensive MistakeI accidentally locked the keys in the rear of our rental car in a situation where no help was available ( % -5.00) It was traumatizing but necessary to break a window to gain access to the vehicle ( % 0.00) My credit card was charged $, AUD when I returned the car ( % 0.00) I’m so grateful that I had taken full insurance with RentalCover ( % 35.00) com ( % 0.00) There were no arguments and no stress when I put in my claim and within days of clarifying my claim the company paid in full ( % 35.00) I’m so glad I took out the policy and and grateful for how quickly the claim was processed ( % 41.67) Well done ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
They are awesomeThey are awesome ( % 100.00) They handle business fastDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Happy customerIt was a great thing that RentalCover coverage existed ( % 80.00) They had a good price and i saved much money in the end because of a very normal incident that could have cost too much ( % 32.38) Communication was very clear and helpful to get things done ( % 13.00) I highly recommend !Date of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/8
good experienceI had problems with the Austrian firm…I had problems with the Austrian firm U-Save, which simply deceives its customers, but I was quickly returned the money ( % 20.83) ThanksDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
They are the bestThey are the best, everything was so fast ( % 60.00) I am very happy with their service ( % 100.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Fast response and easy to follow claim…Fast response and easy to follow claim processDate of experience: August , ( % 35.56)
trustpilot
POSITIVE 🙂
2022/8
I went snorkeling and forgot that my…I went snorkeling and forgot that my keys were in my pocket ( % 0.00) I returned the car to the rental agency to let them know , they gave me a new car but I was billed $ ( % 13.64) for a key replacement ( % 0.00) Luckily I bought the insurance with my rental ( % 33.33) I was reimbursed the $ within days of making my claim ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Fantastic service with very quick…Fantastic service with very quick response times ( % 34.44) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Easy but trustworthy, it really works!Unfortunately, I had to submit a claim on my first time using RentalCover ( % 29.44) com: I made a silly mistake and drove the car over a curb, and the rental company charged me a four-figure amount for the damage ( % -50.00) I was really skeptical about the RentalCover coverage, but the claim procedure was easy and burdenless, and, to my surprise, I had my money back in a couple of days without any questions or requests for additional documents ( % -2.22) I will definitely use it again; if I had known about it earlier, I would have saved a lot of money on rental companies' coverage ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Excellent serviceThey paid my claim within one week without any problem ( % 100.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
hello was really perfecthello was really perfect, starting from beginning till to the end of holiday we had problems during holiday and was solved very quick once arrived at home!Date of experience: August , ( % 40.83)
trustpilot
POSITIVE 🙂
2022/8
Your work was very professional and…Your work was very professional and fast and I am very satisficed ( % 16.50) Thank you for Your assistance ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
I rented a car from EuropcarI rented a car from Europcar ( % 0.00) When I returned the car they found a small scratch on one of the doors ( % -25.00) They immediately charged me for that ( % 0.00) I had an insurance with full protection, meaning no deductible ( % 35.00) Since it was clear the the scratch happened while I was renting the car, Rental car didn't cause any problems, and the claim was without any obstacles ( % 2.50) Few days only passed after I submitted all the relevant documents, and the lawsuit money transferred to my account ( % 6.67) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
fast feedbackDate of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/8
Amazing Service and Fast ClaimThis was the best purchase with the best service ( % 70.00) I had a small incident scraping the left mirror ( % -12.50) I pulled all the required paperwork together and in less than hours, had my claim in progress and paid ( % -16.67) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Excellent insurerExcellent insurer ( % 100.00) They concluded my claim and payment within hours ( % 0.00) Helpful and professional throughout ( % 10.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
ReliableI was glad that I took out a policy of insurance for my rental car through RentalCover ( % 50.00) com as they processed my claim fairly quickly and sent the settlement directly to the rental car company ( % 21.67) I did have to navigate through some of their paperwork requests which slowed the process down and was unable to use their website to upload files, as some of the files I saved were not in an acceptable format ( % -32.78) All in all I'd stay with this company as reliable source for accident coverage ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Very good and quick handling of our…Very good and quick handling of our tire damage in Sweden ( % 56.92) Money was transferred promptly ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Simple to set up simple to claim!It was really quick to set up a policy ( % 11.11) I did it whilst at her desk in Hertz and it was a third cheaper than what they offered ( % 0.00) Unfortunately we had an issue on the car which meant we needed to make a claim ( % -50.00) I filled everything in online with pics and documents as stipulated and was paid out really quick ( % 36.67) Very effective and simple to use processDate of experience: August , ( % 39.00)
trustpilot
POSITIVE 🙂
2022/8
No fuss and quickI received exactly what I paid the car rental company for the damage from RentalCars ( % 25.00) Not only that I received approval within days and the money in days ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Great value and serviceDate of experience: August , ( % 80.00)
trustpilot
POSITIVE 🙂
2022/8
Used then to top up my insurance to…Used then to top up my insurance to full cover ( % 45.00) ( % 0.00) glad I did ( % 50.00) I had to pay for damages from my rental car company up front ( % 0.00) One home i used the company to claim back ( % 0.00) Online forms easy to understand ( % 43.33) Very quick to fill out as long as you have all information to hand ( % 19.17) ( % 0.00) prompt replies and very quick to refund money ( % 43.33) Kept me updated with progress of claim regularly ( % 0.00) Will recommend and use again ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
Up to the circumstancesThey were really up to the circumstances ( % 20.00) Thank you ( % 0.00) After the husle RentalCover was a relief ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/8
A very quick and smooth process Claim…A very quick and smooth process Claim process was hassle free from start to finish ( % 41.33) We would definitely be using rental cover for all our trips abroad ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Great and quick service ( % 56.67) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Easy claimEasy to make a claim and the payment was done very quickly also ( % 43.33) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
everything was perfecteverything was perfect, fast and good service!Date of experience: July , ( % 63.33)
trustpilot
POSITIVE 🙂
2022/7
Good serviceWe returned a car and it turns out that there was a small scratch that we missed in the photo before, so we could not prove that it did not happen on our trip ( % 22.50) We paid the excessive amount requested by Klasswagen, and received a full refund in a fast and orderly manner, with a pleasant and helpful attitude ( % 25.83) thanks for the service ( % 20.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Very easy process to claim and helpful…Very easy process to claim and helpful staff promptly responded to emails ( % 49.83) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
No Insurance Received after purchaseBought cover from rentalcover ( % 0.00) com website ( % 0.00) Payment was taken from my bank account ( % 0.00) No subsequent documents or policy arrived ( % 0.00) Managed to find an email address for sales on their website ( there is no support contact details anywhere ), and was told they would investigate ( % 0.00) days later - no policy, no further reply & £ light from my bank ( % 13.33) I’m sure other people have had good experiences - based on mine, I’d be avoiding though ( % 35.83) ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
I had a claim which was executed…I had a claim which was executed quickly and received the money into my account within daysDate of experience: July , ( % 33.33)
trustpilot
POSITIVE 🙂
2022/7
Great serviceGreat service, ease of booking and kept me informed with important information along the way, highly recommended!Date of experience: July , ( % 45.33)
trustpilot
POSITIVE 🙂
2022/7
Thank you for your cooperation with meThank you for your cooperation with me ( % 0.00) Your work is excellent and your services are clear ( % 55.00) Thank you, your brother Muhammad Al GhailaniDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Fast and efficientFast and efficient ( % 20.00) Will use it againDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Rentalcover ( % 0.00) com car insurance is legit and efficientI got hire car insurance through rentalcover ( % 0.00) com for a trip to Italy ( % 0.00) We scratched the car ( % 0.00) Hire car company charged us and I submitted a claim to rentalcover, it was processed quickly and efficiently, got my money back with like days I think ( % 16.67) I was worried whether rentalcover ( % 0.00) com was legit cos it was so cheap compared to car company cover, but it really is and they are way quicker and more efficient than dealing with the car company ( % 36.67) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Very satisfied with the service ( % 65.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
A minor accident so had to make a…A minor accident so had to make a claim, contact was easy to follow, staff were clear and efficient with what we had to do and response was quick in what could have been a stressful experience, and payment very quick ( % 20.00) Thank youDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Easy and fast to make a claimVery easy and fast process to make a claim ( % 31.67) Very satisfied with the experience ( % 65.00) Excellent customer service rendered by the agent ( % 100.00) Communications was prompt and requirements are clearly specified ( % 10.00) Approval of claim was fast too ( % 20.00) Well done guys !Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Very good serviceDate of experience: July , ( % 91.00)
trustpilot
POSITIVE 🙂
2022/7
They are very quick to respond and ask…They are very quick to respond and ask for details and we’re very helpful ( % 35.56) This was the smoothest conversation and transaction I have had with an insurance company ( % 0.00) Thank youDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
RentalCover, fast and easyRentalCover was very fast on the process of reimbursement the losses and without any difficultyDate of experience: July , ( % 23.00)
trustpilot
POSITIVE 🙂
2022/7
The rental car experience was excellent…The rental car experience was excellent and the insurance handling of the minor accident alsoDate of experience: July , ( % 47.50)
trustpilot
POSITIVE 🙂
2022/7
Very pleasant and efficient to deal…Very pleasant and efficient to deal with ( % 84.33) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Happy customerWe had a small incident with the hire car ( % 27.50) We report and complete the paperwork ( % 10.00) In few days the whole think was done and forgotten ( % 0.00) Very satisfying happy customer great professional service from the company ( % 58.75) thanksDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Excellent price, excellent serviceI purchased rentalcover for the first time ( % 75.00) I had a minor tiny scratch when I returned the car ( % -2.50) The rental company charged me with euro for it ( % 0.00) I submitted the claim very easily and got back the money in no time Amazing 🤩Date of experience: July , ( % 38.78)
trustpilot
POSITIVE 🙂
2022/7
Simple and fastThe process to submit a claim is very simple , the assessment was done quickly, and finally the reimbursement was expedite ( % 8.33) I have had experience with others companies that took several months to do the same, while with RentalCover it only took daysDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
good experiencegood experience ( % 70.00) everything was smooth ( % 40.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Great serviceI made a claim for a minor accident in my rental car ( % 37.50) My claim was processed very quickly and I received the payment very soon after ( % 31.67) Excellent serviceDate of experience: July , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/7
The insurance was at a fair price but…The insurance was at a fair price but unfortunately, I had to pay some minore damage to the car ( % 30.00) They returned me what I paid without any problem and without delay ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
I did write a really nice statementDate of experience: July , ( % 60.00)
trustpilot
POSITIVE 🙂
2022/7
It was goodIt was good! Professionally ( % 48.75) Good experience ( % 70.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Happily proved wrongI have usually been a bit sceptical of rental car insurance but in what has been the first time i have taken it out, RentalCover have proved me wrong ( % 7.50) They were extremely helpful and recouped money that I was charged by some nefarious tactics by a major rental car company ( % -3.13) (It always hurts!) ( % 0.00) They were quick to respond and ended up refunding the charges that the company had hit me with ( % 33.33) First class service in every way ( % 25.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Quick refund and friendly customer serviceWhen I returned the car, I have been charged for a small dent on left rear wing ( % 11.46) This happened on June ( % 0.00) On July the refund was already on my bank account ( % 0.00) What can I say? Unbelievable but true !!! RentalCover's customer service was very fast and extremely friendly ( % 26.71) Thanks!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Fast and efficientMy claim was dealt with fast and with no problems ( % 20.00) The instructions and communications were clear ( % 10.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Very nice company to deal withVery nice company to deal with ( % 69.00) I would choose them again ( % 0.00) Zero issues ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
to all claim team I would like to thank you again for the treatment that I got ( % 0.00) It was beyond my expectations ( % 0.00) Specially because that the whole process was by emails ( % 27.86) It took a short time since I makto all claim team I would like to thank you again for the treatment that I got ( % 0.00) It was beyond my expectations ( % 0.00) Specially because that the whole process was by emails ( % 27.86) It took a short time since I make the claim until I got the money back ( % 0.00) Less than weeks and this is fair due to the fact that I was needed to collect the data and make sure that I understand everything ( % 22.71) The process was professional ( % 10.00) After the small accident that we have ,I have had my doubts because we need to deal with a company abroad ( % -25.00) But, I was surprise for good ( % 70.00) Few things I must say for improve: Please tell to all the people that rent cars that there is a document in the glove compartment ,that they need to fill , in case of any accident, we did not know about it until we face it ( % -20.00) Always make the full insurance it will save money and aggravation ( % 35.00) And the last thing, when I got the complete invoice, it took me a while to understand if I need to add something to may payment or not , so explanation will be very helpful ( % 10.00) Above all, again I think that the treatment with the claim was very good and I am happy that it took short time and I got my money back ( % 34.20) Please continue to be good and professionals ( % 70.00) You are making your customers happy ( % 80.00) This is important when they need to deal with problems to solve ( % 40.00) Best regards Yosef YazdiDate of experience: July , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/7
Prompt courteous servicePrompt courteous service ( % 60.00) There were some (in my opinion) dubious scratches on our rental car upon its return ( % 0.00) The rental company charged me + euros for repairs needed ( % 0.00) I submitted the claim to car rental, and they reimbursed me the full amount ( % 35.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Rental Cover is the best…Rental Cover was very helpful ( % 20.00) Our claim was approved on the same day and the money was in the bank next day ( % 0.00) Thank you rental cover ( % 0.00) You guys are true champions ( % 35.00) we recommend rental cover to everyone renting the cars ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Really excellent service and maximum reliabilityI had an accident with the car ( % 100.00) Of course I took out insurance through RentalCover ( % 0.00) Immediately after I received the confirmation of payment from the rental company for the damage and all the documents, I sent to the insurance and after two days the money I paid was already in my account ( % 0.00) Really excellent service and maximum reliabilityDate of experience: July , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/7
Excellent experienceDate of experience: July , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/7
Highly recommendedAlthough a lot of documents are required, the process is very smooth ( % 34.00) Within days of my claim, I got a email on the successful claim ( % 75.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Excellent serviceExcellent service! I received the money for an accident in four days to the bank accountDate of experience: July , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/7
I am extremely happy with RentalcoverI am extremely happy with Rentalcover, their service was fast and efficient, I was kept up to date with my claim and payment was immediate, my only hold up was the inefficient rental car company ( % 45.00) I have already booked another insurance policy with Rentalcover and I will book more in the future, they are wonderful and I can't say enough good things about them ( % 44.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Great coverageMy rental car was hit while I was filling up gas in France ( % 80.00) Thankfully, I got rentalcover ( % 0.00) com ( % 0.00) They reimbursed right away the amount I paid for the assessed damage by the car rental company ( % 28.57) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Fast and straightforward!I had an accident where my rental car hit another car and had insurance with RentalCover ( % 20.00) They paid directly for the damage to the car rental and always quickly answered my emails — zero stress ( % 21.67) I only had to send them the paperwork and documents and they took care of everything ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Painwork damage claimFile a painwork damage claim, seamless process and claim was approved within days as promised ( % 10.00) Will definitely use cover again in future ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Thanks for your support ( % 20.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
I got hit by a truckI got hit by a truck - a rather large truck actually ( % 10.71) Despite the truck driver saying I was in the wrong the AA guy differed ( % -50.00) Anyway, I got everything document wise that was required ( % 70.00) I paid the thousand pound excess and made the claim on-line ( % 0.00) Rentalcover paid my claim in three days ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Simple claim process, prompt paymentWe have used RentalCover for our hire car insurance for several years now, for our annual overseas travels ( % 0.00) On a recent trip to Iceland we had a need for roadside assistance which came with a hefty bill ( % 0.00) Placing a claim with RentalCover was a very simple process and payment was received in days ( % 0.00) Simple, no fuss ( % 0.00) Will definitely keep using for our future needs and highly recommend ( % 5.33) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Airlie Beach HolidayUnfortunately had to make a claim for a minor accident ( % -5.00) The claim process was handled perfectly by the claims team with all online communication prompt and efficient ( % 100.00) I had to pay the claim cost up front, and was then reimbursed my Rentalcover direct into my bank account within days ( % 10.00) Premium charged was very appropriate for my one week rental ( % 65.00) Ken - Airlie BeachDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Very professional staffVery professional staff, they kept in contact and let me know that they want to resolve my issue and make payment as soon as possible and they did once all required documents were submitted ( % 7.67) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Great product and great serviceRentalcover made what is normally a stressful issue into a very easy process ( % 57.83) The claims process was straightforward and very easy to follow ( % 46.92) Would definitely use them again ( % 0.00) Great company!Date of experience: July , ( % 80.00)
trustpilot
POSITIVE 🙂
2022/7
I have used Rental Cover a number of times, and will continue to do soI have used Rental Cover a number of times for car rentals ( % 0.00) It is easy and quick to contract a policy, and much cheaper than those of the rental car companies ( % 32.22) On my most recent trip, there was an incident with the rental car, and Rental Cover were very efficient in reimbursing me ( % 23.33) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Very easy to sent documents and fast to…Very easy to sent documents and fast to receive moneyDate of experience: July , ( % 34.92)
trustpilot
POSITIVE 🙂
2022/7
How to save money with car rental insurance!RentalCover offers insurances for your rental cars that are % cheaper than the ones offered by the rental companies ( % 10.00) I applied for a refund due to a tire reparation that I had to perform and I got the money back within days ( % -6.25) I'm very happy by the service ( % 100.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/7
Easy to submit claims onlineEasy to submit claims online ( % 43.33) Clearly state what documents are required ( % 10.00) Rapid consideration of claim and response ( % 0.00) Funds transferred to bank account quickly after claim settledDate of experience: July , ( % 33.33)
trustpilot
POSITIVE 🙂
2022/6
coconut or mango?Had a issue with a fallen coconut or mango on a car bonnet ( % 0.00) RentalCover reimbursed us for all costs incurred within days ( % 0.00) Quick and easy ( % 38.33) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Quick response after Recently ClaimDate of experience: June , ( % 16.67)
trustpilot
POSITIVE 🙂
2022/6
they are very authentic ( % 65.00) ( % 0.00) ( % 0.00) ( % 0.00) it only…they are very authentic ( % 65.00) ( % 0.00) ( % 0.00) ( % 0.00) it only takes the required documents to upload after the incident and you will get paid the whole in your account ( % 10.00) ( % 0.00) ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Easy and fastEasy and fast ( % 31.67) Happy with themDate of experience: June , ( % 80.00)
trustpilot
POSITIVE 🙂
2022/6
great serviceDate of experience: June , ( % 80.00)
trustpilot
POSITIVE 🙂
2022/6
Rental Car came through with excellent…Rental Car came through with excellent customer service, follow ups & resolution for rental in Ireland ( % 100.00) Will definitely use them again for piece if mind coverage and service!Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Excellent serviceExcellent service, when I had an issue with my car rental cover we’re so easy to deal with and super fast with my payment ( % 49.17) ( % 0.00) highly recommendedDate of experience: June , ( % 16.00)
trustpilot
POSITIVE 🙂
2022/6
Very efficient!The cover was ver prompt in replying to my claim ( % 20.00) After a few clarifications and pictures showing the damage, the cover paid quite quickly ( % 6.67) I found the cover organisation was very efficient and helpful ( % 20.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Communication issue resolvedSome problems with communication as a result of a typo error when setting up my account, but all resolved quickly once RentalCover ( % 33.33) com became aware of the issue ( % 25.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Reliable and fastWe applied for refund for the expenses caused by a damaged tyre and the assistance was fast and efficient ( % 20.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
All works wellI had an incident and the full coverage insurance repaid all expected charges ( % 12.50) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Great service!Great service! Fast resolution with no unnecessary questions asked ( % 46.67) For sure I'll hire your insurance in other opportunities!Date of experience: June , ( % 18.75)
trustpilot
POSITIVE 🙂
2022/6
Claim covered efficiently and hassle…Claim covered efficiently and hassle free ( % 40.00) Well doneDate of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Definitely recommend!Definitely recommend ( % 0.00) Really fast service!Date of experience: June , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/6
I had a claim for rim very small…I had a claim for rim very small scratch not even sure I did it ( % 12.50) The rental company charged for it and rental insurance I purchased cover the charges… ( % 0.00) ( % 0.00) very quick easy process ( % 43.33) ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Absolutely amazing service and super…Absolutely amazing service and super quick!!!!Date of experience: June , ( % 51.11)
trustpilot
POSITIVE 🙂
2022/6
Good communicationGood communication, good company ( % 70.00) Got insurance refund within days ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Excellent service, very pleased indeed!I wasn't at all sure, having read some negative reviews, that my claim for a flat tire would be at all successful ( % 42.92) I was wrong, and Rental Cover's promises of speedy service and resolution held true ( % -7.50) The money was in my bank account within days of submitting my claim ( % 0.00) Thank you, Rental Cover!Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
We had an insurance claim and had very…We had an insurance claim and had very prompt settlement once the documentation was provided ( % 20.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Very thorough and efficient fast…Very thorough and efficient fast service ( % 20.00) Excellent communication ( % 100.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
you were very helpful keep it up thanks…you were very helpful keep it up thanks a lotDate of experience: June , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/6
Great serviceGreat service, thank you!Date of experience: June , ( % 80.00)
trustpilot
POSITIVE 🙂
2022/6
Good communication and timely responseGood communication and timely response ( % 70.00) Claim process was quick and easy ( % 38.33) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Quick and worry-free process, fast payoutI had a scratch on the car, that I didn't know when happened - car rental company charged me euros, at it was not covered in the standard insurance ( % 17.78) Making a claim to RentalCover was fast and easy, it was positively evaluated within days, and in next days money was already on my account ( % 21.52) And the price - unbeatable, compared to the "extended insurance" offered directly by car rental companies ( % 10.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
good experiencegood experience ( % 70.00) good car ( % 70.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
clear and short processclear and short process ( % 3.33) need to update one file after short explanationDate of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Excellent response and supportDate of experience: June , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/6
I wasn’t expecting making a claim while…I wasn’t expecting making a claim while travelling in Southern Italy to be straightforward ( % 18.75) I was delighted to be proven wrong ( % 10.00) Thank you ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Rentalcover ( % 0.00) com was greatRentalcover ( % 0.00) com was great ( % 80.00) I rented a car in Italy ( % 0.00) The car was scratched quite seriously ( % -33.33) They reimbursed me for the cost - great to work with; prompt; easy ( % 61.67) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Very helpfulMust have this rentalcover if you are to rent a car ( % 20.00) They helped me perfectly after I got a bill from rental company ( % 100.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
I had a window crack from a small…I had a window crack from a small stone ( % -25.00) Had to pay baht to the Rentalcars company ( % 0.00) Got all the paperwork from them to claim the “accident” ( % 0.00) Got all the money back ( % 0.00) So everything went perfect ThanksDate of experience: June , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/6
Very fast supportVery fast support, helped on collecting papework from rental company and real quick money reimbursement ( % 32.00) I recommend ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Excellent service from rental coverExcellent service from rental cover ( % 100.00) They are very transparent and fulfil their days claim settlement without questions asked once all required documents are provided ( % 20.00) Highly recommendDate of experience: June , ( % 16.00)
trustpilot
POSITIVE 🙂
2022/6
Best companyThis company solve out problems fast then i expect, easy to claim for the customer ( % 54.44) Best recommend ( % 100.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
good and prompt servicegood and prompt service - extremely hepfullDate of experience: June , ( % 28.75)
trustpilot
POSITIVE 🙂
2022/6
We had a cracked windscreen in our hire…We had a cracked windscreen in our hire car ( % 0.00) The car hire company charged us for the new windscreen, when we got home we put a claim in to rental cover and once we had all relevant paper , we were reimbursed for the money in days, very pleased with rental coverDate of experience: June , ( % 39.55)
trustpilot
POSITIVE 🙂
2022/6
This rental cover was way cheaper than…This rental cover was way cheaper than that offered by the Car Rental Companies ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) and I had a little bingle during this car hire period ( % -18.75) This insurance cover was around $ for two weeks, covered the full repair to the vehicle, which was around $ ( % 35.00) Had I purchased insurance via the Car Rental Company approx $, the policy would've cost more than the cost of repair, so I would still have been out of pocket ( % 50.00) The process was all done online, with a minimum of fuss, processed almost immediately and paid within hours ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
easy and goodDate of experience: June , ( % 43.33)
trustpilot
POSITIVE 🙂
2022/6
It is really easy to claim!It is really easy to claim!! Much appreciated!!Date of experience: June , ( % 43.68)
trustpilot
POSITIVE 🙂
2022/6
Quick and easy claim got money back…Quick and easy claim got money back quickDate of experience: June , ( % 30.00)
trustpilot
POSITIVE 🙂
2022/6
Fast and easy!Fast and easy! Will use again!Date of experience: June , ( % 37.08)
trustpilot
POSITIVE 🙂
2022/6
Quick and easy claim processQuick and easy claim process ( % 40.00) Highly recommend ( % 16.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Rentalcover delivers on their promisesI highly recommend rentalcover ( % 16.00) com to everyone! Not only do they offer extremely competitive price on the cover, also they are extremely efficient and quick when it comes to processing your claims ( % 2.08) What I find amazing about them is that they actually deliver on everything they promise on their advertisements and commercials, which is a rare quality to come across, especially with insurance companies ( % 22.50) Car rental companies will always try to make money off of you at every chance they get, but you should remember that rentalcover ( % 0.00) com has got your back ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Great easy serviceGreat easy service to use ( % 55.56) Had to make a claim for a window screen chip ( % 0.00) Easy Quick and hassle free ( % 38.89) Would definitely use againDate of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Great serviceReliable service, clear and comfortable interface, full explanation, fast and smooth action ( % 33.57) The whole thing has taken as long as two days ( % 7.50) Thank you very much RentalCover!Date of experience: June , ( % 26.00)
trustpilot
POSITIVE 🙂
2022/6
great insurancegreat insurance, they were very responsive and fastDate of experience: June , ( % 50.00)
trustpilot
POSITIVE 🙂
2022/6
Speedy Claims ProcessYou always expect it to be easy to buy insurance cover (of any description) but don't necessarily expect it to be easy to make a claim ( % 28.89) Well, the claim process with RentalCover ( % 0.00) com was really easy, quick and efficient with my claim paid within working days ( % 38.33) Will happily to cover out with them again in the future ( % 40.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Excelent and Fast serviceExcelent and Fast service ( % 20.00) Friendlyt interface ( % 0.00) Recommended ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Agility and efficiencyThe reimbursement request was easy and simple, with quick analysis ( % 25.56) The reimbursement of damages charged by the rental company was reimbursed in less than a week after the claim notice ( % -16.67) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Quick processing of the claimQuick processing of the claim, easy online process, smooth and simple ( % 29.17) I recommend this insurer for holiday car rental ( % 0.00) JBDate of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
True Service Orientation(A) Comprehensive, helpful information prior to rental (B) User friendly claim process (C) Very prompt and helpful handling of claim (D) Very prompt payment following approval ( % 18.75) In sum : very high service orientation combined with a very competitive premium made for splendid value for moneyDate of experience: June , ( % 41.38)
trustpilot
POSITIVE 🙂
2022/6
Excellent and fast serviceExcellent and fast service ( % 46.67) Less than one week between request submission and money on my bank account ( % -16.67) Fully recommand!Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Excellent serviceI had to pay the rental car company for same damages, RentalCover covered all the costs and sent me money back in few days ( % 20.00) You just need to follow the claim procedure that is simple and quick ( % 16.67) I'm very happy to cover my rental car with them and I really recommend anyone to do that ( % 60.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
The claim process was easy and…The claim process was easy and uncomplicated ( % 43.33) Claim was settled quickly and without any shortfall ( % 33.33) Excellent service ( % 100.00) I have used Rentalcover at least times in the past few years, this was my first claim, and will continue to use them in the future ( % -10.00) Well done ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Very good and professional insurance companyI did have a scratch on my car in Bulgaria and a local car rental company charged me a crazy amount for it ( % 10.25) They took everything in charge and solved the problem in a very professional way ( % 13.00) I truly recommend this company ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Full ProtectionI took out the full protection cover ( % 35.00) Had a major accident, the process took a bit longer than expected but that was probably due to the severity of the damage ( % -5.42) Everything was paid as per the claim ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Good service in generalDate of experience: June , ( % 70.00)
trustpilot
POSITIVE 🙂
2022/6
ProfessionalProfessional, quickly reaction and effective ( % 46.67) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Amazing serviceAmazing service, it took just few days to confirm the details ( % 20.00) Then within a week I have received all money back ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Very fast and easy to transfer…Very fast and easy to transfer documents if an accident happened ( % 33.17) fast in checking your request and also quick in transmitting the requested money! happy and gratefulDate of experience: June , ( % 47.22)
trustpilot
POSITIVE 🙂
2022/6
I am satisfied with the prompt…I am satisfied with the prompt insurance processing ( % 50.00) thank youDate of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
Very good and unproblematic Service ( % 91.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/6
I purchased this insurance after…I purchased this insurance after declining to pay almost times as much at Recordgo ( % 20.00) I had an accident while renting and the claim was settled in about days ( % 0.00) The whole process was handled quickly and professionaly ( % 26.67) The information required for the claim was easy to send ( % 43.33) I couldn’t be happier ( % 0.00) Amazing ( % 60.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
Easy and effectiveEasy and effective, didn’t think I would use it but a@@holes anonymous had other ideas, Took all the relevant photos and at the end of my contract it was cleared in a matter of days ( % 32.71) Definitely be using againDate of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
I had to make a claim for a chipped…I had to make a claim for a chipped windscreen ( % 0.00) Once I uploaded all the documents, I received three emails in quick succession ( % 33.33) These were to acknowledge receipt of the claim, approve it, and request bank account details ( % 0.00) Within hours of my claim, the money was fully reimbursed and received ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
filed my claim in a simple and friendly…filed my claim in a simple and friendly process, after days the money was in my account ( % 12.50) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
I've used this insurance option a…I've used this insurance option a number of times and it is always cheaper to purchase than at the rental car counter ( % 0.00) Recently I had my first ever damage claim when someone scraped the vehicle while we were parked ( % 12.50) The process was easy and quick and the funds were in my bank account very quickly ( % 40.00) Highly recommend ( % 16.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
claim quickly dealt withWhen I returned the car there was a small damage I was unaware of, caused by a third party likely in a parking lot ( % 1.67) The rental company provided me with proper documentation to submit the claim ( % 0.00) This could easily be handled online ( % 43.33) The claim was approved within about a day and payment was made immediately Simple and transparent ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
You just never know when you need it ( % 0.00) ( % 0.00) I hired a car through Sixt rental ( % 0.00) The hire car company did not check over the vehicle with me, ( keep this in mind next time you hire a vehicle ) i had noticed a slight crack in the windscreen along with some other dents and scratches, and did take several photos ( % -7.29) After having the vehicle for a week through general road use the crack had spread up the windscreen, upon returning the vehicle a short time later i had phone calls from the rental company saying i had damaged the windscreen in which i had informed them i had not ( % 1.67) I disputed the claim which went back and forth over a couple of months to the point i had to pay or legal proceedings would commence ( % 10.00) I paid for the windscreen $, upon reading my insurance cover i discovered windscreens were included, a short time after filing my claim through RentalCover ( % 0.00) com the good news arrived my cover was approved ( % 70.00) Every cent returned to me for the cost of the windscreen ( % 0.00) For an unlikely event that wasn't my fault, you just never know when you need it, so glad i took it out at the time ( % 0.00) Thanks to RentalCover ( % 20.00) com ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
Easy processing with claimsDate of experience: May , ( % 43.33)
trustpilot
POSITIVE 🙂
2022/5
Excellent serviceThe online claims process was straightforward and it was processed and paid very quickly ( % 60.28) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
The end result was awesome but it did…The end result was awesome but it did take a while to get there ( % 100.00) They are a web/email based company and getting the message through can be tricky ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
Invisible damage, Quick payFirst time I had to use my independent car rental insurance, but also the first time I used rentalcover ( % 19.44) com ( % 0.00) Before I used another company that doesn't serve Europe anymore since the Brexit ( % 0.00) Sadly enough I got invisbible/doubtable car damage, but the car smelled badly and the company didn't close my contract ( % -35.00) In the end we paid euro for whoknowswhat, but Rentalcover paid it all back ( % 0.00) Very quickly ( % 43.33) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
Found this company to be very reputable…Found this company to be very reputable and easy to deal with ( % 42.78) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
The reason why you pay the extraSomeone damaged our hire car and we had to submit a claim once the hire company had sent us the invoice ( % 0.00) This cover was half the price of the hire company and the claim went through in days with the reimbursement following ( % -8.33) Fantastic outcome ( % 40.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
The company provided quality serviceThe company provided quality service, very quickly ( % 43.33) I was very satisfied and will make new hires with the company ( % 39.32) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
I always had a smooth experience with…I always had a smooth experience with Rentalcover ( % 40.00) com ( % 0.00) Great job!Date of experience: May , ( % 80.00)
trustpilot
POSITIVE 🙂
2022/5
We received a quick and positive…We received a quick and positive response ( % 29.80) Fantastic reaction ( % 40.00) Thanks ( % 20.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
An easy procedure to submit a claim ( % 43.33) An easy procedure to submit a claim ( % 43.33) A very quick and reasonable response to my claim ( % 31.67) I highly recommend purchasing insurance from RentalCover ( % 16.00) comDate of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
Affordable and efficient serviceTaking out cover with Cover ( % 0.00) com was painless, affordable and very quick ( % 43.33) I had slight damage incident to my rental vehicle and upon providing the necessary details the claims process was extremely fast and efficient ( % 1.11) Claim paid within days, despite being processed across international borders ( % 0.00) Highly recommended ( % 16.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
Excellent serviceFast service and fast refundDate of experience: May , ( % 60.00)
trustpilot
POSITIVE 🙂
2022/5
It was my first time I had an accident…It was my first time I had an accident with a car, so I was a little bit worried and nervous about whole process but it was easy to proceed all required documents and a team of RentalCover did a great job and helped with everything I needed ( % 29.10) I got my refund very fast :)Date of experience: May , ( % 38.00)
trustpilot
POSITIVE 🙂
2022/5
Quick, effective serviceI purchased RentalCover Policy for a rented car in my recent travel ( % 31.11) Unfortunately, the car was damaged and i had to pay the deductible to the renting company ( % -50.00) The claim process from RentalCover was easy and quick using an On-Line form ( % 38.33) I got an answer within days, as proposed and the refund was in my account within more days ( % 50.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
fantastic and quick response!fantastic and quick response! Claim response - weekend ( % 38.33) Money in the bank - less then h after claim approval ( % -16.67) total - day ( % 0.00) Claim form - very easy to understand and fill ( % 56.33) recommended!Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
Whenever you sign the rental agreement…Whenever you sign the rental agreement document comprehensive cover with zero excess fee option surprises me with big $ figures and makes me hesitant ( % 0.00) This option of RentalCover came up when I made a booking of car rental through a portal site, and the insurance premium seemed reasonable to me ( % 20.00) That's why & how I chose this, and I happened to have an incident during my car rental --a windscreen chip-- ( % 0.00) All the follow-up process leading to compenstaion was smooth and easy all through online & emails ( % 41.67) It was just as advertised ( % 0.00) I highly recommend this RentalCover ( % 16.00) com for a reasonable way to ensure peace of mind for your car rental ( % 20.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
Easy to use when we needed a claimEasy to use when we needed a claim, simple online process meant when we needed to claim for a windscreen we were reimbursed within two days after submitting the claim ( % 21.67) We will be continuing to insure our rental cars ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
It was an all-round great experienceIt was an all-round great experience ( % 80.00) Easy to book, decent price ( % 30.00) We ended up actually having to put a claim through and the process for that was seamless ( % 5.00) Very happy and will use RentalCover again!Date of experience: May , ( % 100.00)
trustpilot
POSITIVE 🙂
2022/5
Highly recommended ( % 16.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
Efficient and quickEfficient and quick service ( % 33.33) I had a small accident and my claim was approved and refunded within two days ( % -25.00) All the claim process is clear and well structured ( % 10.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
Highly recommendVery easy to upload documents to start claim ( % 29.67) Once I submitted I received an email with hours stating they needed photos ( % 0.00) I submitted those and my claim was approved within hours ( % 0.00) Money directly deposited into bank account ( % 10.00) Would highly recommendDate of experience: May , ( % 16.00)
trustpilot
POSITIVE 🙂
2022/5
Your quick action on my windscreen…Your quick action on my windscreen damaged claim is remarkable ( % 32.33) It only took numbers of days and received my claim payment ( % 0.00) Your company will be highly recommended to my friends ( % 16.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
It was great, just as they said it would be ( % 80.00) I was skeptical when I bought it because it seemed too cheap to be true ( % 8.33) What I found out is everything they say they will do they did ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/5
Very good companyVery good CompanyDate of experience: May , ( % 80.50)
trustpilot
POSITIVE 🙂
2022/4
It was clearly stated what is required…It was clearly stated what is required to submit the claim ( % 10.00) Within hours the case was completed and money were paid ( % 0.00) My case was just a theft under $ ( % 0.00) By the way, when renting in Jamaica, ask them to give you the car without wheel hubcaps or anything else which could be easily stolen ( % 43.33) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/4
The process was very simpleThe process was very simple ( % 10.00) I got an excellent service ( % 100.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/4
The service was excellent and swiftThe service was excellent and swift ( % 100.00) The process of placing a claim was straightforward and the Rentalcar team was very helpful ( % 28.75) I would definitely recommend them and absolutely use the service again ( % 10.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/4
Simple and straight forward insurance ( % 10.00) The policy was both comprehensive and competitive ( % 0.00) When it came time to lodge a claim for a broken windscreen, I found the process very straight forward, no hidden exclusions ( % -1.89) The refund was paid promptly into my account ( % 0.00) Well done RentalCover ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/4
RentalCover Relieved the StressPleasantly surprised at the prompt responses, regular feedback and professional service from RentalCover ( % 6.67) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/4
Delivered as promisedI am really glad I found this company and someone who actually odes what they say they will (unfortunately this is unusual in these days) Reasonable cost coverage for a long rental in Portugal, and a shorter one in the UK that helped me avoid the outrageous insurance from the car rental company ( % -9.29) We had to make a claim and I had difficulty with the rental car company on getting a final invoice, but once this was with RentalCover the clam was paid in four days ( % 0.00) Thank you for great service and I plan to use your services again ( % 80.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/4
Very fast response to claims ( % 26.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/4
Quick and easy claim processDate of experience: April , ( % 38.33)
trustpilot
POSITIVE 🙂
2022/4
RentalCover ( % 0.00) com embarrassed meRentalCover ( % 0.00) com embarrassed me ( % 0.00) I purchased a rental car though VIP for days in Puerto Rico, whom I am guessing is the owner or partner, as I was referred to insurances via that agency ( % 0.00) So slick ( % -25.00) They committed a much lower rate and provided significant vibrato about "JUST SAY NO" at the counter to the "HARD SELL" on their own insurance product ( % 22.08) Well, the hard sell happened and I just said no ( % -29.17) ( % 0.00) ( % 0.00) no, no, no, no, until they told me that they simply would not provide their car to me ( % 0.00) Well, it turns out that RentalCover ( % 0.00) com provides collision insurance ONLY and liability insurance is required BY LAW in Puerto Rico ( % 0.00) I only discovered this when I called at the counter of my pickup with lines behind me growing and growing ( % -20.00) They were quick to diagnose why ( % 33.33) ( % 0.00) ( % 0.00) as if they were not aware that my pick up was in Puerto Rico ( % -12.50) How embarrassing ( % 0.00) Their solution was to refund the purchase of their insurance ONLY because my pick up was early and it had not kicked in yet ( % 5.00) Here's the kicker ( % 0.00) The COLLISION insurance through RentalCover ( % 0.00) com was about % HIGHER than what I paid at the counter from the rental agency ( % 25.00) I apologized to the agency profusely, as well as the huge line behind me that waited impatiently as I just kept saying no, no, no, no, no ( % -6.67) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/4
Excellent serviceExcellent service, professional and efficient ( % 55.00) Processed and approved my claim in daysDate of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/4
VERY HELPFUL STAFF - WOULD RECOMMEND COMPANYOn-Line only but very very helpful and really quick to sort things out if you have to make a claim ( % 19.83) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/4
Seamless and smooth processHired a car and got to some incident , the claim process was smooth less and was assistedDate of experience: April , ( % 18.33)
trustpilot
POSITIVE 🙂
2022/4
Excellent Service ( % 100.00) Excellent Service ( % 100.00) ( % 0.00) really outstandingDate of experience: April , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/4
Hassle free processVery happy with efficient processing and communications ( % 60.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/4
Fast results without any concerns thank…Fast results without any concerns thank youDate of experience: April , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/4
Had no problems with the claim I hadHad no problems with the claim I had ( % 0.00) Very fast responsive and very accomodating ( % 23.00) Will be recommending to friends and family and will purchase again for my next travel, definitely!Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/4
rented a car in Italy for daysrented a car in Italy for days, and we had a tiny scratch on the rim, the renting car company charged us for EUR, we had no worries because we took the cover from RentalCars ( % 0.00) com, got the whole amount back within days later through a very simple form at their website ( % 5.00) I'll definitely use their service the next time ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/4
Worth the money!Uncomplicated and quick help after not self-inflected car damage (burglart attempt) ( % 31.67) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/4
I need not have worried ( % 0.00) I was concerned that the car rental company took a long time to repair our hire car and then claim from my credit account, which I wanted to have reimbursed by Rentalcar ( % -5.00) com through the insurance policy I took out with them ( % 0.00) I explained what happened and provided my documents to Rentalcar ( % 0.00) com ( % 0.00) There was no problem and the money was reimbursed to me quickly ( % 33.33) Also, when I could not make my claim using the online form I was promptly provided an email address to use instead ( % 0.00) Polite, responsive and timely positive response ( % 22.73) Thanks ( % 20.00) GabbyDate of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/4
Very straightforward and pretty easy to…Very straightforward and pretty easy to submit claim ( % 37.15) There were a couple of directions that were not clear, but the company responded typically within hours and once they got everything, claim was paid immediately ( % -10.83) Will definitely use whenever I rent a car and highly recommend ( % 8.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
Challenging to collect all docs required but efficient ( % 50.00) In some cases is challenging to collect all the info you require but once is provided, process works very smoothly and fast ( % 40.67) Recommendation to keep each and every doc or paper provided by the rental company ( % 0.00) Thank YOUDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
I very much enjoyed the service I…I very much enjoyed the service I received from you, I will continue to rent a car through you, and recommend to friends to rent through you, I was amazed to see your care from my claim, I said to myself wow, do not see such things, so I have someone to trust, and continued to rent a car through you Meir kalishDate of experience: March , ( % 27.50)
trustpilot
POSITIVE 🙂
2022/3
Fast processing ( % 20.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
Thank U for the fast cooperation and…Thank U for the fast cooperation and support my problem! Very spreciate your help! Best regards, SvetlanaDate of experience: March , ( % 42.50)
trustpilot
POSITIVE 🙂
2022/3
RentalCover cheaper and very simple claim processI have used RentalCover for a number of times - much cheaper than at the rental counter cover ( % 10.00) Has given me piece of mind ( % 0.00) On the last trip I needed to make a claim ( % 0.00) The instructions they provided online were very clear and simple to follow ( % 6.50) There was a simple form to complete and they told you exactly which documents to upload ( % 11.67) Assessment was completed within hours, approved and money returned the following day ( % 0.00) The process was easy and painless ( % 43.33) I will continue to use RentalCover ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
You Need to Purchase the Additional Rental Car Insurance in ItalyI always purchase the additional insurance on a rental car in Italy ( % 0.00) This year I purchased the insurance on my rentals with RentalCover ( % 0.00) com ( % 0.00) The car rental insurance market in Italy has a lot of players with a lot of options ( % 0.00) You ned to study the details as there is a lot of information that you need to know before you buy the insurance ( % 0.00) I had a small dent and scrapes on my rental that happened without my knowledge ( % -25.00) I believe this happens a lot in the Naples areas ( % 0.00) I submitted my claim with RentalCover ( % 0.00) com and they guided me through the correct documents that I needed to proceed ( % 0.00) Once the documents were received, I had the money in my account within days ( % 0.00) I am very pleased with my experience with RentalCars ( % 65.00) com and will use them again on my next trip to Italy ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
Got my money back when neededGot my money back when needed, fast and safe ( % 17.50) ThanksDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
Tested and provenThe claim process was flawless and the payout is fast ( % 60.00) Rentalcover is the real deal, fairly priced and peace of mind when driving overseas ( % 45.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
Great service!Very fast and professional handling of incident ( % 36.67) Got our money reimbursed within days ( % 0.00) Everything perfect!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
No issues with the claims being paid…No issues with the claims being paid everything all good ( % 70.00) Nice service ( % 60.00) Recommended!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
ReXCover ( % 0.00) com & RentalCover ( % 0.00) com Review ( % 0.00) ReXCover ( % 0.00) com & RentalCover ( % 0.00) com Review ( % 0.00) I paid for full cover Insurance from the above company mentioned when hiring a rental car from Sixt Rental car Company at the Auckland Airport ( % 17.50) I lodged a claim for cost paid to Sixt Rentals for damage repairs to our rented vehicle on its return ( % 0.00) I was then advised by them to submit the rental repair invoice and our Bank Statement showing payment of this invoice ( % 0.00) Within four hours of emailing this information to ReXCover ( % 0.00) com & Rental Cover, I was advised the payout had been approved and the money would be paid in full into our Bank Account ( % 35.00) Within two days this was done ( % 0.00) Thank you ReXCover ( % 0.00) com& Rental Cover ( % 0.00) com ( % 0.00) an excellent result ( % 100.00) I have no problems writing this recommendationDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
Rentalcover did exactly what it said it…Rentalcover did exactly what it said it would ( % 25.00) Sicilyby car basically fabricated that I had damage to my car and rental cover did great to cover and help us through it all ( % 40.00) Will use again!!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
Resolved claimThe whole thing was very quick and claim was resolved within hours ( % 31.67) Definitely recommend and would definitely use them againDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
I was involved in my first accident…I was involved in my first accident and it was a very stressful time for me ( % 23.33) Your team made the entire process reassuring and comfortable ( % 20.00) Thanks for the support ( % 20.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
Rental cover insurance quickly repaid…Rental cover insurance quickly repaid me for the expenses I incurred when I had a flat tire ( % 21.39) The process was simple and the money was in my bank account within days of my claim ( % 0.00) I recommend rental cover highly!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
Good coverage in the USAGood coverage in the USA! They helped me with a total loss damaged rental car costing more than $K!Date of experience: March , ( % 45.83)
trustpilot
POSITIVE 🙂
2022/3
Claim ProcessWe had to make a claim and fund the website easy to use ( % 43.33) Within a couple of days we had heard from them advising they had approved the claim ( % 0.00) We received the funds within a week from the claim ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
This is my first time use…This is my first time use rentalcars ( % 25.00) com plus rentalcover ( % 0.00) com ( % 0.00) I crashed the hatchback windows accidentally ( % 0.00) When I sent the car to the Alpha(car hiring company) ( % 0.00) There is no replacement car for me ( % 0.00) And I need book another company for the unused days ( % 0.00) The services is very unreasonable even I willing to pay the damage and swap another type of car ( % 22.50) Overall the claim process is simple and fast for refund ( % 6.67) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
Very reliableDate of experience: March , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/3
Great experienceGreat experience ( % 80.00) Very straightforward ( % 48.75) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
Easy to work withEasy to work with ( % 43.33) Quick claim payment on a small accident ( % 4.17) Highly recommended!!Date of experience: March , ( % 16.00)
trustpilot
POSITIVE 🙂
2022/3
Great insuranceGreat insurance, very easy to sign up and very helpful and fast in case you have a case ( % 44.08) I can only recommend it to anyone ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
The Rental Cover insurance I took out for hire carThe Rental Cover insurance I took out on a hirer car saved me thousands compared to what I would of paid for a month hire through the Car Hire company ( % 0.00) I was absolutely delighted with the ease and swiftness when I had to make a claim on damage that was done to the car after the huge Victorian Storm last year ( % 36.67) I filled in required forms which were pretty straightforward added the invoice from car hire company on damage quote that I paid and the money was paid into my a account by Rental Cover in hours ( % 34.17) Fantastic service ( % 40.00) I won't use anywhere else from now on as travel and car hire insurers ( % 0.00) Great teamwork 👏 👍Date of experience: March , ( % 80.00)
trustpilot
POSITIVE 🙂
2022/3
Quick, easy and paid out fastI was sold rental cover insurance via Booking ( % 38.33) com on car hire in Australia ( % 0.00) I dinged the car and it needed a repair ( % 0.00) Once I had the paperwork from the rental company, the claim was raised, settled and paid within days ( % 0.00) I had to provide documents online and fill in a short form ( % 0.00) Far lower cost than going via rental company insurance ( % 10.00) I wouldn't typically leave a review for insurance - but I was unsure about the process and wanted to reassure others and share the positive experience I hadDate of experience: March , ( % 3.03)
trustpilot
POSITIVE 🙂
2022/3
Submitting a Claim to RentalCover was…Submitting a Claim to RentalCover was so very easy ( % 56.33) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
Fast and reliable support in case of…Fast and reliable support in case of damages; I am very happy that the insurance covered all the costs of the accident ( % 60.00) Rental cover: % recommended by me ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/3
Good insuranceQuick and responsiveDate of experience: March , ( % 70.00)
trustpilot
POSITIVE 🙂
2022/3
Great cover and experienceGreat cover and experience ( % 80.00) Very fast and received full refund ( % 30.50) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
ALL RIGHTALL RIGHT AL RIGHTDate of experience: February , ( % 28.57)
trustpilot
POSITIVE 🙂
2022/2
Great serviceI had to claim insurance due to minor damage to the rental vehicle and the refund was quick and hassle-free ( % 23.96) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Easy to purchase cover and claim processEasy to purchase cover ( % 43.33) I also had to make a claim ( % 0.00) The process was quick, efficient and resolved within two days once I have uploaded my paperwork ( % 33.33) Excellent service ( % 100.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Amazing, no hassle serviceAmazing, no hassle service ( % 60.00) It was easy to get the great value insurance to start with ( % 61.67) Sadly the windscreen of our rental car got cracked, but RentalCover fully and promptly reimbursed us without any issue ( % -50.00) I will never rent a car without their insurance ( % 0.00) Thank youDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
I feel cheatedI feel cheated ( % 0.00) I buy this insurance through Ryanair, as they claim to cover issues caused by COVID- ( % 0.00) We have to cancel our trip due to catching the virus, and XCover not only takes ages replying to my claim, but also tells me that my claim is not covered ( % 15.83) There is no transparency in terms of what you’re buying, and I do not find it appropriate to advertise COVID- coverage, when the most important COVID- coverage is NOT included ( % 46.67) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
OpinionEsteemed, I liked your service, however, I found it a bit bureaucratized ( % 60.00) The ideal would be to have an agreement with the rental companies that allows the immediate identification of the problem and the needless for local disbursement, thus avoiding to be reimbursed for you ( % 13.33) Overall, the service was great and the refund, once approved (which took a while), was quick ( % 37.78) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Excellent serviceAfter hitting a roo in our rental car, RentalCover made the claim process so easy ( % 71.67) Thank you so much ( % 20.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
great servicegreat service, thanks for covering our back ( % 33.33) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Very good refund serviceVery good refund service ( % 80.50) I uploaded the needed information but one document was missing, since the rental company didn't provide it to me ( % -20.00) After explaining it to rentalcover, they understood it and proceeded with the refund immediately ( % 0.00) I was afraid because other companies use whatever excuse for not refunding, but this was not the case ( % -25.83) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Put in a claim and it was quickly and…Put in a claim and it was quickly and easily resolved ( % 36.67) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
I tried out Rental Cover for the first…I tried out Rental Cover for the first time as an experiment ( % 25.00) As it turned out, I needed to make a claim ( % 0.00) The claim was done online, with clear instructions about what documents were needed ( % 10.00) It was approved within days and payment was made soon after ( % 0.00) Very happy with the reasonable premium and the smooth and quick claims process ( % 48.33) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Cracked windscreenI had the misfortune of a cracked windscreen from a stone thrown up by another vehicle ( % 0.00) Rentalcover met all their obligations with the insurance, made it easy to claim and met their stated time frames for payment into may account ( % 43.33) Would be happy to use againDate of experience: February , ( % 80.00)
trustpilot
POSITIVE 🙂
2022/2
Worth it, easy to useThe process to use this insurance was fast and easy, I think this was so far the best experience using this kind of services ( % 43.81) Totally worth it ( % 30.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Very happySubmitted our claim, it was resolved very quickly and satisfactorilyDate of experience: February , ( % 31.67)
trustpilot
POSITIVE 🙂
2022/2
Rental Cover helped me at all stages…Rental Cover helped me at all stages with my claim ( % 0.00) They did exactly what they promised and l am very happy to recommend rental cover ( % 62.50) com for peace of mind and cost of insuranceDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Quick & efficient settlement of my claim and even paid the card fee!Rental Cover were solid - they quickly and efficiently paid out the full amount I was charged by the rental car company, including card charges and admin fee ( % 25.42) Would use again ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
We had a small accident with a rental…We had a small accident with a rental car, and submitted a claim to rentalcover ( % -25.00) They needed a copy of the invoice or quotation from the rental company, showing the cost of the repairs ( % 0.00) This appeared a bit strange to us, and might have resulted in a problem, if the rental company would have been unwilling to provide it, but fortunately, they did ( % 17.50) When we submitted the quotation, only a few days later, we received confirmation that the claim was accepted, and refund of the deposit we paid to the rental company was done ( % -6.67) All in all great and swift service, with a side note that the cooperation of the rental car company is required ( % 80.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Fast, responsiveThe car rental company charged us for an almost invisible scuff on a wheel rim (which any rental car company I have ever used would have ignored) ( % 20.00) The rental cover claim process was a bit lengthy, requiring quite a few different files to be uploaded, but the claim was approved quickly and the payment made to our bank within a couple of days ( % 4.44) I would recommend this company ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Quick and responsive help with my claim…Quick and responsive help with my claim for damaging the wing mirror on our rental vehicle ( % 33.33) Payment was prompt and correspondence was easy to understand and the system of uploading and sending information required was straightforward ( % 40.42) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Not reimbursed per contract guidelinespurchased rental cover ( % 0.00) com insurance through the booking ( % 0.00) com car rental website ( % 0.00) I submitted a claim and was not reimbursed fully as my contract promised ( % 0.00) I was told there were "fees by my bank and or credit card company" and when I checked neither had charged a fee ( % 0.00) In addition, the contract states there will be no charge for fees even if that actually happened ( % 0.00) Booking ( % 0.00) com says it's a rental cover issue and rental cover "customer service" continues to deny full reimbursement ( % 35.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Excellent service and easy and fast…Excellent service and easy and fast process ( % 51.67) Congratulations I will be a ever customsDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
No direct phone numberWhen we signed up for the rental car insurance it was the first time we had ever used insurance other than our own car insurance ( % 16.88) Rental cover paid for the full incident ( % 35.00) The only downside to using this insurance company is that there is no phone number to call when you are in an accident ( % 0.00) All the conversations are done through email ( % 0.00) So at the time of the accident I had to trust that everything would be OK as all the follow up was through emails and no specific instructions were given through phone calls or questions directly could be answered in a phone call ( % 20.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Fast PayoutThe online application was rather hassle free and the processing was very fast once all documents are in placed and received the payout within a few days in my bank account ( % 16.50) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
My case was most unusual (a flying roof…My case was most unusual (a flying roof tile), and the way the damage invoicing was done by the rental company rather confusing ( % 22.00) However, with patience and understanding, the affair was brought to a very satisfactory conclusion ( % 20.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Excellent service ( % 100.00) Excellent service ( % 100.00) We had a small scratch in our car, which we were billed for by the rental company ( % -25.00) We made a claim and received compensation days later ( % 0.00) Will definitely use RentalCover again ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Great serviceGreat service Very reliable Fast returns Thank youDate of experience: February , ( % 40.00)
trustpilot
POSITIVE 🙂
2022/2
Great service and fast claim approval ( % 50.00) Great service and fast claim approval ( % 50.00) Thanks for your help! Will use your insurance again ( % 25.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
I rented cars trough Rentalcar many…I rented cars trough Rentalcar many years, and use full cover from Rentalcover every time after some nicident with damages ( % 42.50) Fast and comfortable procedure of refunding, appropriate cost of insurance ( % 36.67) My advice - use it ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Great experience ( % 80.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Immediate Response without any hassle ( % 0.00) Highly Recommend!!Very quick to respond and everything was approved within days ( % 24.67) Hassle free ( % 40.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
thank you good team and good service ( % 70.00) thank you good team and good service ( % 70.00) highly recommend ( % 16.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/2
Excellent rental insurance companyExcellent rental insurance company ( % 100.00) Car got a bit of scratch due to another driver blocking half the exit ( % -14.58) They processed the claim in just a few hours after applying and got my refund in working days ( % -20.00) Highly recommend it for any travel ( % 16.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
Great Customer ExperienceMy experience with RentCover was terrific ( % 40.00) They handled and approved my claim and the payment was in my bank account all within -days ( % 0.00) The claim process was easy and there were no questions asked ( % 43.33) One on the best customer experiences I've had ( % 100.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
Easy and quickly approval of claimReally easy and quickly to have your claim processed ( % 38.33) It took just one working day! I'd certainly use their services again!Date of experience: January , ( % 21.43)
trustpilot
POSITIVE 🙂
2022/1
Fast to refund and good prices to rent…Fast to refund and good prices to rent a car ( % 53.33) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
Easy to sign up, cheaper and easy to claimIt’s very easy (online) to sign up for Rental Cover and most importantly they have a very simple policy definition, so you don’t have to read through mountains of paper work ( % 38.83) It’s cheaper than over the counter at Car Rentals, and last but not least - should something happen, like in my case - claims are quite easy and they payout claims very quicklyDate of experience: January , ( % 19.58)
trustpilot
POSITIVE 🙂
2022/1
Fast respons and full payout ( % 27.50) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
Quick turnaround!Quick turnaround!! Extremely happy with the service ( % 66.04) Got a windscreen chip on my rental car and was charged the repair cost by the car rental company ( % 0.00) Claim was approved next day and money was transferred the day after that ( % 0.00) Quicker than expected ( % -10.00) Happy with the service ( % 80.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
Very good service!Date of experience: January , ( % 91.00)
trustpilot
POSITIVE 🙂
2022/1
All fineAll fine ( % 41.67) Quick and transparent ( % 33.33) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
I had to make a claim for car tow…I had to make a claim for car tow during a trip overseas ( % 0.00) The claim process done online was almost effortless ( mins) with all the docs prepared ( % 0.00) The team replied to confirm the next day and the full refund was completed within next days ( % 11.67) Everything was quick and smooth ( % 36.67) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
Had a little scratch on my bumper…Had a little scratch on my bumper during a rental, which would have cost me a few hundred quids ( % -19.17) Fortunately I arranged for a full coverage through rentalcover in advance and it was reimbursed in a few simple clicks ( % 13.75) Even if I had taken an insurance from the rental company, the amount would have been under the minimum excess, hence I'm happy to have used a full cover ( % 57.50) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
I has to use the rental converUnfortunately, I had to use the insurance and they were simply great ( % 80.00) Zero bureaucracy ( % 0.00) Paid me two days after I received the rental car invoice ( % 0.00) Great service! Great communication! Fast payment! Zero bureaucracy!Date of experience: January , ( % 75.00)
trustpilot
POSITIVE 🙂
2022/1
Excellent and highly commended serviceThe claim refund process is simple, straightforward and highly efficient ( % 33.90) The claim was approved within hours and the refund was made in only one day ( % 0.00) This gives considerable confidence and peace of mind to customers ( % 10.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
I didn't agreeI took my car at night and it was not inspected ( % 0.00) When I returned the car to the rental company, they said there was a damage on the side of the door that I'm absolutely sure didn't happen to me ( % 50.00) I do not agree with the position of the car rental company ( % 0.00) I was compensated quickly and with great service ( % 56.67) Thanks ( % 20.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
I was positively surprised with the…I was positively surprised with the level of service provided by Rentalcover ( % 10.00) com ( % 0.00) We had a problem with our rental car, and the rental company did not inform us about what was or was not covered in the insurance we paid for ( % 0.00) They charged us for a new windshield ( % 13.64) Rentalcover ( % 0.00) com intervened, and reimbursed us quickly and without wasting any time ( % 33.33) I am a big fan of yours and I will only use you for my rentals ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
Amazing Service, Ease of Use and SpeedThe speed of claim resolution, the ease of use to file for a claim, the immediate response was what I have never experienced before ( % 10.00) It was my first time with Rentalcover ( % 25.00) com and based on the experience I would highly recommend itDate of experience: January , ( % 16.00)
trustpilot
POSITIVE 🙂
2022/1
Perfect a little oroblem fir rent a…Perfect a little oroblem fir rent a car ( % 20.83) ( % 0.00) ( % 0.00) in cdsys i have received money!! WonderfulDate of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
Effective and fast service :)Date of experience: January , ( % 43.33)
trustpilot
POSITIVE 🙂
2022/1
best in the worldlove it ( % 100.00) ( % 0.00) easy to claims, responsibility, faster, cheapest, thanks so much ( % 27.78) ( % 0.00) highhhhhhhhh recomended!!! Please please use & support rentalcover ( % 0.00) ( % 0.00) !Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
everything okeverything ok, quick and easy ( % 42.22) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
Good company you can trustIn my case with several scratches I even didn’t noticed on drop off the car, I was charged by rental company without any messages ( % 35.00) RentalCover helped me figure out with rental company, get invoice and after all documents were collected they returned me the money very quickly ( % 43.33) Thanks a lotDate of experience: January , ( % 20.00)
trustpilot
POSITIVE 🙂
2022/1
Reliable and friendlyExtremely pleased with the prompt and friendly response ( % 43.75) The fact that I had chosen to pay for full protection saved me euros ( % 35.00) RentalCover paid for a damaged locker just a couple of days after my claim!Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
Very easy and competively priced way to…Very easy and competively priced way to get your essential rentalcar insurance ( % 33.22) You always have to wait and see how an insurer behaves when you make a claim but in my case RentalCover made every promise a reality and my claim was handled frictionless and quickly ( % 33.33) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2022/1
I had to leave the car to rental…I had to leave the car to rental company without checking as I was in a hurry to get to the flight ( % 0.00) After couple of weeks I received an email from rental company, claiming I damaged one tire, issue I didn't acknowledged ( % 0.00) With Rentalcover I was able to get all money back in several days ( % 16.67) I strongly recommend this insurance company!Date of experience: January , ( % 43.33)
trustpilot
POSITIVE 🙂
2021/12
Applying a claim was easy and they…Applying a claim was easy and they handle it quickly and professionally ( % 32.50) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Smart platform to fill the formsSmart platform to fill the forms ( % 21.43) Responsive and professional staff ( % 10.00) ThanksDate of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Great serviceGreat service: speedy and efficient! Thanks!Date of experience: December , ( % 100.00)
trustpilot
POSITIVE 🙂
2021/12
Excellent service great communicationExcellent service great communication ( % 86.67) Process was easier than expected ( % -10.00) Rebate processed in less than hrs and funds in my account before end of day ( % -16.67) Highly recommended 👌Date of experience: December , ( % 16.00)
trustpilot
POSITIVE 🙂
2021/12
many thanks for everything ( % 35.00) many thanks for everything ( % 35.00) i will rent from rentalcars car againDate of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Great service!Competent, professional, knowledgeable!Date of experience: December , ( % 45.00)
trustpilot
POSITIVE 🙂
2021/12
The best car insurance companyRentalCover is the best company ( % 100.00) Buying car insurance is really simple ( % 0.00) Then, in case of any damages, they are very helpful and they close the case as soon as possible ( % 10.00) They are really trustable ( % 20.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Very cost effective insuranceVery cost effective insurance ( % 46.67) Claim process was quick and easy and full money paid out in less than hours ( % 23.75) Will definitely be skipping the rental company insurance from now on in favour of rentalcover ( % 0.00) com ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
My vehicle was hit by another vehicle ( % 0.00) My vehicle was hit by another vehicle in a parking area ( % 0.00) I filled in the forms and sent the requested documents in to RentalCover ( % 40.00) They did all the rest ( % 0.00) I received a complete payout ( % 10.00) There was no hassle for me ( % 0.00) Thank you RentalCover ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
RentalCover insurance not accepted by Gold CarWhen we arrived at Pisa Airport at the desk of Gold Car it turned out that they don't accept the insurance of RentalCover ( % 0.00) They wouldn't hand over the car keys if we didn't have an insurance that they accept ( % 0.00) So we had to buy the insurance of Gold Car at the desk ( % 0.00) It was so much more expensive than when we would have bought it online with Gold Car in advance ( % 0.00) Rental Cover was friendly and kind enough to reimburse the money for their insurance, but in the end instead of paying less we payed much more ( % 26.17) * As an answer to your reply: You can say it's valid worldwide, but if the rental company (in this case Gold Car) doesn't give you the car when we show the RentalCover insurance then the system isn't working ( % 0.00) I'm sorry about that too ( % -50.00) Thank you for reimbursing us the money for your insurance ( % 0.00) We appreciate that ( % 0.00) We do mind that in the end we overpayed for the inevitable insurance at the desk of Gold Car ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Super great serviceSuper great service ( % 64.44) Super important ( % 36.67) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Rentalcover rocks!!The people at Rentalcover were excellent in both response time and service ( % 100.00) I had to wait for the car rental agency to charge my credit card, but as soon as I submitted the charge, my claim was paid! Great job team!Date of experience: December , ( % 80.00)
trustpilot
POSITIVE 🙂
2021/12
Peace of mind serviceThe claim process is straightforward ( % 37.50) Once I submitted the required documents I was paid ( % 0.00) This gives me confidence in my future dealings with Rental cover because I know they offer peace of mind kind of service ( % 30.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
AmazingAmazing - don’t think twice fully covered me followed the rules had to make a claim and it was paid out within days ( % 0.00) A little back and forth but all was clear I had to take pay the excess first and then they’d reimburse which They did ( % 4.06) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
perfecteperfect, fast and so easy to get the money backDate of experience: December , ( % 31.67)
trustpilot
POSITIVE 🙂
2021/12
GreatEverything go quickly and positive!Date of experience: December , ( % 33.33)
trustpilot
POSITIVE 🙂
2021/12
Would definitely recommend over buying…Would definitely recommend over buying insurance for your rental car instead of one provided from rental company ( % 0.00) Even better deal, than buying from rentalcars partnering site ( % 50.00) Takes little time and saves you money ( % -18.75) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
I damaged my rental car accidentally…I damaged my rental car accidentally when I was on a short trip to Spain ( % 0.00) The car rental company were helpful in providing the necessary documentation so that I could make my claim to the insurance company ( % 0.00) I was thus able to submit all the documents at once ( % 50.00) Once I submitted the claim, the insurance company turned my claim around very quickly and I received my payment confirmation within a few days ( % 11.67) The payment offered was equal to the charge made (see below) and was done in my case without quibbling ( % 0.00) On the whole, I was very happy with my customer experience ( % 60.00) That said, I want to add that there were two small issues with the claims process ( % -25.00) One was the request to provide a final credit card statement for the charges made to me ( % 0.00) This meant I had to wait around one month to actually make the claim ( % 0.00) However, I accept this is understandable in avoiding fraudulent claims ( % 0.00) However, the final payment offer was made to the same currency value as the charge from the rental company (Euros) rather than the currency value charged by the credit card company ( % 0.00) Unfortunately, the exchange rate offered by the insurance company was actually quite poor and I opted to receive the payment in Euros, still with some loss due to bank charges (greater than charged by the credit card company) ( % -10.50) For complete satisfaction, I would have preferred a like payment in pounds and without any loss due to exchange commission ( % -1.25) It is a small point, but might be significant for very large claims ( % 13.45) ( % 0.00) ( % 0.00) ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Rentalcover ( % 0.00) com is a NOT total scamRentalcover ( % 0.00) com is a total scam ( % 0.00) Insurance won't be accepted by Irish rental companies ( % 0.00) English phone number + doesn't work ( % 0.00) There is no way to cancel your booking through the website as your booking number (-INS) won't work ( % 0.00) There is no way to call or contact them ( % 0.00) Avoid ( % 0.00) Edit - It seems they were trying to contact me via email but I'd unsubscribed ( % 0.00) They said they've refunded the original amount which hopefully will come through ( % 37.50) Thanks guys ( % 20.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
The best service you can getHad a claim, provided all of the supporting documents ( % 62.50) After that, refund was in the bank in days ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Simple fast and effectiveDate of experience: December , ( % 10.00)
trustpilot
POSITIVE 🙂
2021/12
Best rental insuranceBest rental insurance ( % 100.00) You won’t be disappointed ( % -75.00) My claim took only a day to receive my payment ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Good communication and quick…Good communication and quick settlement ( % 51.67) Will use again ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Very smooth claim processVery smooth claim process ( % 46.00) I was really sceptical at first but then the claim was processed very quickly and payment was done immediately ( % 29.44) No hassle ( % 0.00) Very competitive price, I used them several times before but the last time we have an incident and usually you get to know what kind of company you are dealing with only when something goes wrong ( % 0.71) They proved to be professional and reliable ( % 10.00) Will definitely use them again ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Why I chose Rentalcover ( % 0.00) comI chose RentalCover ( % 0.00) com because it was offered on the rental car page ( % 0.00) It was cheaper than the company offered so I took it just to be on the safe side ( % 50.00) Well, something happened to the car that I did not even know anything about ( % 0.00) I submitted a claim with Rentalcover ( % 0.00) After reviewing my claim, they reimbursed me for what the rental car company charged me ( % 0.00) They are an awesome company with excellent customer service ( % 100.00) Unknown things happen when you rent a car ( % -10.00) I would recommend you get insurance with this company just to cover yourself ( % 0.00) These rental car companies just debit it out of your account when things happen ( % 0.00) So it is better to be safe ( % 50.00) And how better to be safe than with an excellent company like Rentalcover ( % 66.67) comDate of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
RentalCover user for several yearsI have used RentalCover for several years for coverage with my car rentals in France ( % 0.00) The coverage costs are not expensive, and the support of the staff is invaluable ( % 25.00) I have had a couple of small claims that were taken care of with no hesitation or complications ( % -25.00) The website is easy to navigate, and getting coverage is quick ( % 38.33) RentalCover is a great alternative to any 'expanded coverage' the rental companies offer ( % 80.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Excellent serviceExcellent service ( % 100.00) Trusted, precise and fast ( % 30.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Used RentalCover ( % 0.00) com when renting a car…Used RentalCover ( % 0.00) com when renting a car in Spain ( % 0.00) The rental company charged me over Euro for some small scratches which I think was a scam ( % -25.00) I was dubious that RentalCover would pay but they paid up very quickly once I provided all the documents ( % 43.33) The only things I would say is that is hard to get the documents from the rental car company but that is not RentalCover ( % -14.58) com's fault ( % 0.00) They are not asking for unreasonable things ( % 0.00) The only thing I would have liked was to have been able to pick up the phone and discuss the matter with RentalCover ( % 36.67) co but they don't provide a phone number ( % 0.00) To be fair they do respond to emails though ( % 70.00) All in all I am impressed and would use them again ( % 100.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Quick turnaround time for refundClunky with the number docs and pics needed to be uploaded, but once done the process moved into top gear and we had our refund in our account within days ( % 41.67) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Very quick with payout of claimVery quick with payout of claim ( % 38.33) Well doneDate of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/12
Best experienceI received my money after submitting my claim only in ONE day WOW ( % 36.67) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
Great serviceThis was the first time i used this company services i have to say that i was surprised to find out that they pay me my claim after days of opening the claim ( % 38.33) This kind of service is very rare and i will use this company again All went %Date of experience: November , ( % 49.50)
trustpilot
POSITIVE 🙂
2021/11
RentalCover's serviceRentalCover's service is not only very professional but also very helpful and sincere ( % 20.75) When I first reported my damage claim to them, they gave prompt reply to me ( % 25.00) During the negotiation process with the car rental company, they also gave me useful advice and comfort ( % 30.00) At the end, they processed my claim payment most efficiently ( % 50.00) I am very satisfied with their service ( % 65.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
Pleasantly surprised!I wasn't expecting them to pay out so quickly ( % 53.33) Was very impressed by how clear and nice their customer service was!Date of experience: November , ( % 56.67)
trustpilot
POSITIVE 🙂
2021/11
Great service, fast turnaround, easy websiteOpted for car rental insurance through RentalCover ( % 47.78) com and I'm so glad I did ( % 50.00) I had a car accident in Antibes, so I went online on how to file a claim ( % 0.00) The directions were clear on what I needed to provide ( % 10.00) When I got back to the states, I filed ( % 0.00) I received a few e-mails for clarification and I was reimbursed for damages within a week ( % -20.00) Thanks RentalCover ( % 20.00) com ( % 0.00) Definitely my future go to on car rental insurance ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
Promt and full refundFair policy price, easy damage aknowledgement procedure, prompt and full payment of the damage cost refund ( % 37.78) Excellent service!Date of experience: November , ( % 100.00)
trustpilot
POSITIVE 🙂
2021/11
Great serviceDate of experience: November , ( % 80.00)
trustpilot
POSITIVE 🙂
2021/11
As proposedAs proposed, quick refundDate of experience: November , ( % 33.33)
trustpilot
POSITIVE 🙂
2021/11
Very efficientVery efficient, trustworthy and helpful ( % 20.00) I highly recommend ( % 16.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
nice and fastgot a refund nice and fastDate of experience: November , ( % 60.00)
trustpilot
POSITIVE 🙂
2021/11
Very quickly handled my claimVery quickly handled my claim ( % 38.33) Thanks so much! Will use again for sure ( % 31.67) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
It was not an easy process but in the…It was not an easy process but in the end everything was as I expected ( % 25.56) You justify your reputation ( % 0.00) Thanks especially to MELISSA ( % 10.00) From a dedicated and satisfied customer ( % 50.00) Henry AmigaDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
Excellent experienceExcellent experience, from purchase to claim handling and settling ( % 100.00) Quick and hassle-free, at a good priceDate of experience: November , ( % 51.67)
trustpilot
POSITIVE 🙂
2021/11
Best price and an excellent service ( % 100.00) Best price and an excellent service ( % 100.00) The insurance cost is much lower than the insurance fees the rental companies are offering, so I was worried if it is legit ( % 20.00) But in my last rent, the car got scratched and I was fully paid ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
Great interaction once paperwork is…Great interaction once paperwork is done properly ( % 40.00) So if you’re renting in another country and have an accident it’s best to get an estimate as to cost don’t rely on Car Rental Company to do that and get estimates ( % 100.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
My experience with RentalCover ( % 0.00) com was OutstandingMy experience with RentalCover ( % 0.00) com was outstanding ( % 50.00) I made a claim after my rental car sustained a small stone chip to the windscreen during my recent holiday ( % -12.50) Imagine my surprise when my claim was paid in full with no excess less than hours after I submitted the claim ( % 9.17) ( % 0.00) ( % 0.00) no questions asked! I was expecting the claim process to be long and drawn out so I was thrilled and relieved to experience such an easy, hassle free claim ( % 27.67) Communication was excellent too so I will definitely use RentalCover ( % 50.00) com whenever I travel in the future! A+++++Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
Competitive priceCompetitive price Very very easy going to communicate, to claim submission and to get paymentDate of experience: November , ( % 56.33)
trustpilot
POSITIVE 🙂
2021/11
Everything super ( % 33.33) Everything super ( % 33.33) ( % 0.00) I will come againDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
Fast and without problems!!Date of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2021/11
Paid outOK so payment took a while due to waiting for my bank statement but once the claim was accepted I got it next day, I didn't like having to take a photo with my ID in the mirror but I will say rental cover was a no brainer and an overall excellent service ( % 21.88) Europcar try to shaft me for two tiny chips in the windscreen charged at £ so I'm really happy to take this option ( % 40.00) Recommended and much cheaper than europcars full protection ( % 27.50) I will never rent from Europcar again but I will definitely use rentalcover ( % 0.00) Europcar should take note, this how you keep customers coming back ( % 0.00) Deliver a reasonable service without taking unauthorised transactions from peoples credit cards afterwards ( % 20.00) I now hate Europcar, but I love rentalcover ( % -15.00) Good job 👏Date of experience: November , ( % 70.00)
trustpilot
POSITIVE 🙂
2021/11
super insurancesuper insurance - I was very happy to have purchased this insurance! They helped me quick and officiant ( % 55.56) Thank you again! I would recommend to anyone ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
Perfect handling of the insurancePerfect handling of the insurance - quick payment ( % 66.67) I'm very satisfied ( % 65.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
Got GhostedWe recently rented a car for a day in Iceland and had to submit a claim ( % 0.00) We needed to pay out of pocket and now they have been completely non-communicative for almost weeks, after we have reached out several times through email ( % 5.00) Really really disappointed ( % -75.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
fast and clearDate of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2021/11
Had a Problem with the rental company…Had a Problem with the rental company europcar ( % 0.00) Would not recommend them at all ( % 0.00) But rentalcars was awesome and helped me out ( % 100.00) No complications and direct communication ( % 10.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
Damaged Roof of Rental CarDamaged Roof of Rental Car we scratch our van when driving out of a car park ( % 0.00) We had to hand in all the information and soon after got all the money that we had had to pay our rental company ( % 0.00) Very grateful ( % 20.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
Great price for coverGreat price for cover ( % 80.00) Any issues dealt with promptly and efficiently ( % 0.00) Good service ( % 70.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
Very fast action after car damage during pandemic 😷Very fast action after car damage to get the repair payed ( % 16.50) We got the claim back after sending them all documents within days ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
A very cost competitive and reliable insuranceA very cost competitive insurance solution, great service ( % 40.00) I have used them on several rentals but the real test is when there is an accident ( % 10.00) Unfortunately I had an accident and was paid quickly with no issues ( % -8.33) Will use them again and probably as my go to insurance for car rentalsDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/11
RentalCover worked great for usRentalCover worked great for us! Had a brand new BMW X rental car that got its front bumper scraped against a wall in an underground carpark ( % 64.55) Without ever talking directly to an agent I was able to upload all documentation received from SIXT and within hrs of submittal money was on its' way to my bank account ( % 30.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
It was easy to book online and when we…It was easy to book online and when we had a problem the insurance covered it in daysDate of experience: October , ( % 43.33)
trustpilot
POSITIVE 🙂
2021/10
Quick payment and friendly for the…Quick payment and friendly for the client ( % 36.11) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Got money back within two hours after…Got money back within two hours after filling the forms ( % 0.00) Very smooth process, automated and no questions , surprisinglyDate of experience: October , ( % 52.00)
trustpilot
POSITIVE 🙂
2021/10
Quick and satisfactory response when…Quick and satisfactory response when needed ( % 33.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
very fast processing and reimbursementvery fast processing and reimbursement in less than a week the file is favorably closedDate of experience: October , ( % 9.78)
trustpilot
POSITIVE 🙂
2021/10
The car rental company charged me for…The car rental company charged me for the scratch on the driver's door ( % 0.00) I have reported the damage and charge to the insurance company ( % 0.00) The Web Site for the report was very straight forward and I was payed full amount without any hassle ( % 30.50) The process was easy and vey professional ( % 26.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
the entire proccess was very smooth and…the entire proccess was very smooth and professional ( % 22.80) Meet all expectations ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Great serviceGreat service, with efficient, fast payment ( % 50.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
I used RentalCover ( % 0.00) com last holidays…I used RentalCover ( % 0.00) com last holidays when our rented car broke and I was charged by the rental ( % 0.00) I choose RentalCover initially because competitive pricing and professional website and I'm very happy with how the communication with them went ( % 36.67) It was fast and easy to go ( % 31.67) I had to send some more documents by emails to them after filling the initial form, but the support team helped my with everything ( % 25.00) Will use again ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
During our stay in Switzerland this…During our stay in Switzerland this summer our rental vehicle suffered damages from ( % 0.00) a heavy hailstorm and ( % -20.00) scratches on the rear door while parked ( % 0.00) Both claims were handled fast & professionally by Rentalcover ( % 15.00) com and paid in full without any fuss a few days later ( % 5.00) Premium seems fair compared to what car rental companies would charge ( % 70.00) Highly recommended ( % 16.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Just essentialAfter an incident, the service very quickly took charge of my request, and answered it perfectly ( % 71.67) I am very satisfied and grateful !Date of experience: October , ( % 81.25)
trustpilot
POSITIVE 🙂
2021/10
The service was awesomeThe service was awesome ( % 100.00) In abroad I have got a little accident and it only takes days to get back the money what I paid to the car rental ( % -6.25) Highly recommendedDate of experience: October , ( % 16.00)
trustpilot
POSITIVE 🙂
2021/10
I traveled to Croatia for vacation and…I traveled to Croatia for vacation and needed a rental car for one day only to travel from Dubrovnik to Split ( % 0.00) As luck would have it, I backed into a small pole that I couldn't see sticking out of the ground ( % -25.00) It did $ dollars worth of damage that I had to pay the rental car company for up front, but when I got home, the first thing I did was contact RentalCover ( % 27.50) com to let them know and started my claim with all of my documentation ( % 0.00) They were so easy to work with and paid my claim in full within a week or less ( % 20.56) I am so grateful I bought car insurance and found one that actually stands behind their service ( % -20.00) Thank you RentalCover ( % 0.00) com!Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
I had been using their insurance for a…I had been using their insurance for a while without needing it, and when I had a scratch in a car rental I thought they'd take ages to reply or ask for extra paperwork ( % 0.00) The truth is that it has been the easiest process ever and god refunded in less than days since I filed the claim ( % -16.67) Great experience overall ( % 40.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
I am very satisfied about the services…I am very satisfied about the services provided by RentalCover ( % 65.00) com ( % 0.00) The team is very professional, very efficient, and are here to help you on the quickest and more efficient way possible ( % 20.75) I warmly recommend them ( % 60.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Very reasonable policyVery reasonable policy, decent price, prompt response to claim filing and email request, money in the bank in just couple of days ( % 20.89) While trip in Iceland I had flat tire twice, had to buy new tires for my rental ( % 5.57) Payment-wise every thing went smoothly ( % 40.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
My Rental vehicle was damaged while…My Rental vehicle was damaged while parked, so I needed to use the rental cover ( % 0.00) com claims process ( % 0.00) I found the process straightforward and complete, with my claim reimbursement reviewed and approved for payment within hours ( % 23.75) Grateful for the positive experience ( % 22.73) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Excellent serviceExcellent service! I punctured a tyre and the car rental service charged me with the cost of the tyre repairing kit ( % 100.00) I got the money back from RentalCover after a very short time, I'm fully satisfied by their service!Date of experience: October , ( % 16.67)
trustpilot
POSITIVE 🙂
2021/10
Damage in GreeceI had a damage in Greece and RentalCover was quick and better service than I expectedDate of experience: October , ( % 41.67)
trustpilot
POSITIVE 🙂
2021/10
Very quick returnDate of experience: October , ( % 43.33)
trustpilot
POSITIVE 🙂
2021/10
Very efficient and fastDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2021/10
Very recommendableGreat experience, if you want to be quite in your next trip, hire a Rental Cover policy ( % 10.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Excellent serviceExcellent service! I had a small accident and after me providing few document I got the refund in my bank account in days! I recommend this insurance to everybody!Date of experience: October , ( % 16.67)
trustpilot
POSITIVE 🙂
2021/10
Very fast payment of insurance claimDate of experience: October , ( % 26.00)
trustpilot
POSITIVE 🙂
2021/10
All you need for a carefree holiday !The damage to the car, which we were charged by the rental company, was refunded within days ( % 0.00) Very clear declaration and super fast processing ( % 22.11) A must for anyone renting a car!Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Quick resolution of claimHad a window broken to steal my stuff in Barcelona ( % -3.33) As soon as I returned to the states, submitted my charge to RentalCover and was quickly disbursed my payment without issue ( % 33.33) Truly grateful ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
All was ok!All was ok! I got a refund for a little damage to the rented car in days! Excellent insurance company!Date of experience: October , ( % 46.35)
trustpilot
POSITIVE 🙂
2021/10
Car rental at Geneva AirportCar rental at Geneva Airport ( % 0.00) On our return, the car rental company found some damages to two rims and a small scratch of paint on the rear side of the car ( % -25.00) This after months of rental ( % 0.00) ( % 0.00) ( % 0.00) Their estimation for repairs was exorbitant and of course well over the deductible ( % 0.00) A claim was submitted to RentalCover ( % 0.00) com and once our identity was well established, it was processed quickly and to our satisfaction ( % 33.33) I'll definitely recommend RentalCover ( % 0.00) com and will re-use their service again ( % 0.00) Thank you ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Quick and efficient!Quick and efficient! Received the full coverage I was offered ( % 38.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Very efficient serviceVery efficient service ( % 20.00) Easy submission of the claim ( % 43.33) The money was in my account in days ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Very impressed with our dealings after a small accidentVery impressed with our dealings with Rental cover we had someone it us in a car park very easy process to get our claim finalised we were paid within a week ( % 57.83) I would recommend them and will certainly use them againDate of experience: October , ( % 21.43)
trustpilot
POSITIVE 🙂
2021/10
Brilliant from start to finishBrilliant from start to finish ( % 90.00) Very reasonable price and when I did have to make a claim, the money was in my account within hrs of providing the supporting paperwork ( % 25.50) Simply outstanding ( % 50.00) Will definitely be using them in the future ( % 0.00) ( % 0.00) saved me around $ ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Smooth and easy experienceHad several scratches on rented car ( % 27.78) Submitted claim, provided all documents ( % 0.00) Got refund ( % 0.00) Smooth and easy experience ( % 41.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Very professional and fast jobVery professional and fast job! I've got insurance compensation after days from my request! It was easy! Thanks a lot!Date of experience: October , ( % 24.74)
trustpilot
POSITIVE 🙂
2021/10
Smooth & fast !Everything went smooth & fast ( % 31.25) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Very quick reactionVery quick reaction, received money next dayDate of experience: October , ( % 25.56)
trustpilot
POSITIVE 🙂
2021/10
Amazing customer serviceAmazing customer service ( % 60.00) Efficient and processed my claim fast and with no issues ( % 20.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Very easy to sort out an unfortunate…Very easy to sort out an unfortunate claim ( % 16.56) Get the coverage!!!Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Super quick claim settlement and good value for money policyEasy to set up the policy on the internet and such good value compared to what hire companies offer ( % 41.33) Prompt settlement of claim as soon as paperwork was submitted ( % 0.00) Money was in our account the same day ( % 0.00) ! Have used them before and will continue to do so ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Quickly and clearly helped solve the…Quickly and clearly helped solve the problem and transferred money to the account thank you, I advise everyone to continue to use your company goodbyeDate of experience: October , ( % 17.78)
trustpilot
POSITIVE 🙂
2021/10
Recommend RentalCoverHi all, I want to recommend on RentalCover ( % 0.00) They are very efficient and fast about treating and paying damage ( % 20.00) We had a broken mirror on our car ( % -40.00) The damage fee was done right on car return ( % 28.57) They have a damage estimation for certain damages and for the mirror it was reasonable ( % 20.71) The good thing is that you know the fee on car return ( % 70.00) So I payed the damage and did not warry how much it will be estimated what I am back in my home country ( % 10.00) At home, I uploaded the papers and after few hours it was approved and after additional days it was payed ( % -20.00) Thanks, AviDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2021/10
Simply an outstanding claim experience…Simply an outstanding claim experience regarding our car rental coverage in Milos, Greece ( % 50.00) I thought I would never be an situation to describe an insurance company in such a way especially as we were at first hesitant to use an ecompany ( % 8.33) Clear, simple, user friendly, agile and highly responsive process that frankly left both my partner and I surprised in its efficiency ( % 17.64) Given our experience I would highly recommendDate of experience: October , ( % 16.00)
trustpilot
POSITIVE 🙂
2021/10
fair and quickDate of experience: October , ( % 70.00)
trustpilot
POSITIVE 🙂
2021/10
seamless, easy and reasonable claim processDealing with insurance claims is always stressful ( % 24.44) But not with rentalcover! It was seamless and smooth! Nothing to compare with "traditional" insurances who charge more and for less service and more stress ( % 23.89) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
I got reimbursed from my claim in two…I got reimbursed from my claim in two days ( % 0.00) I was impressed with how easy and quick it was to settle a claim and it was so much cheaper than the insurance offered at the counter ( % 49.17) Highly recommend Rentalcover ( % 16.00) comDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
very good service ( % 91.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/10
Excellent serviceExcellent service, quick and easy Thank youDate of experience: October , ( % 58.89)
trustpilot
POSITIVE 🙂
2021/9
very happy with everything welldoneDate of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2021/9
Quick purchase with smart phoneQuick purchase with smart phone, I had a scratch in the cars door I had to pay, and they gave me the money back without problem and really fast ( % 19.24) I would purchase this again without hesitation ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Very satisfied with your serviceVery satisfied with your service ( % 57.50) Thankyou ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Good coverageProvide an ease of mind services!Date of experience: September , ( % 70.00)
trustpilot
POSITIVE 🙂
2021/9
Great service and fantastic turn around…Great service and fantastic turn around time after providing all required docs ( % 53.33) Also the claim was quite substantial which made no difference ( % 0.00) ( % 0.00) Would definitely recommend Rental Cover ( % 0.00) ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Ok for now have not claimed yetDate of experience: September , ( % 50.00)
trustpilot
POSITIVE 🙂
2021/9
Great Option for PurchasesIm glad this option for high end purchases is available at a reasonable price ( % 41.20) The System is easy to navigate and access ( % 43.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Wayfair is the best company great service and the best of all worlds greatest ever at…Wayfair is the best company great service and the best of all worlds ( % 94.29) I depend on the way they are trustworthy very nice and honest with me and I cannot see anything wrong apart from saying thank you even thank you is not enough but all I can say is thank you for everything you do for me I appreciate all that you do you are all well and blessed You are a greatDate of experience: September , ( % 22.00)
trustpilot
POSITIVE 🙂
2021/9
Excellent product and excellent…Excellent product and excellent customer serviceDate of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2021/9
Excellent serviceExcellent service, no troubles, very fastDate of experience: September , ( % 60.00)
trustpilot
POSITIVE 🙂
2021/9
Vert quick refund after rental car…Vert quick refund after rental car company repair fee payment ( % 33.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Good jobGood job ( % 70.00) Thank you )Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Very happy with response for our cover ( % 100.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
very quick and easyDate of experience: September , ( % 43.33)
trustpilot
POSITIVE 🙂
2021/9
Friendly and polite driverFriendly and polite driver, thank you ( % 37.50) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Great every time don't forget to get coveredDate of experience: September , ( % 80.00)
trustpilot
POSITIVE 🙂
2021/9
Product coverThis cover is exellent when buying on line covers your product for full Twelve month and easy to understandDate of experience: September , ( % 39.17)
trustpilot
POSITIVE 🙂
2021/9
Does exactly what it says on the tinDoes exactly what it says on the tin ( % 25.00) Great alternative to Car Hire companies own excess policies ( % 70.00) Claim process was simple, quick and easy and the reimbursement was in the account with hours ( % 25.56) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Good valueHopefully I will not have to use this service ( % 70.00) However for the small price it was advantageous to use it ( % -25.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Great service response etcDate of experience: September , ( % 80.00)
trustpilot
POSITIVE 🙂
2021/9
Very good price with instant e mail…Very good price with instant e mail confirmation with documentsDate of experience: September , ( % 40.25)
trustpilot
POSITIVE 🙂
2021/9
Excellent customer serviceExcellent customer service ( % 100.00) Quick action and clear questions ( % 17.78) I would recommend this company to everyone ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Excellent customer service and helpful…Excellent customer service and helpful people ☺️Date of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2021/9
Easy and fast reimbursementEasy and fast reimbursement ( % 27.78) The insurance was cheaper than the offered by the rental Office ( % 0.00) I had to use it because of a little scratch and It was easy to proceed and to get the money back ( % 8.19) I recommend It and i Will use it again un the future ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Easy claims processEasy claims process, with patient and informative customer service ( % 43.33) Rentalcover is now my best and trusted travel companion ( % 100.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Swift and hassle free insuranceSwift and hassle free insurance ( % 40.00) Everything was handled very quickly and it actually felt like they cared (if only the same could be said about Europcar, who should be rated - star) ( % 10.83) Rentalcover was so fast, I would without a doubt use them again next time I have to rent a car abroad ( % 10.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Filed a claimFiled a claim, and got my money quickly !Date of experience: September , ( % 41.67)
trustpilot
POSITIVE 🙂
2021/9
Easy communication and follow upDate of experience: September , ( % 43.33)
trustpilot
POSITIVE 🙂
2021/9
Very Good AtentionTotally Satisfied for your Service And quick solution to any inconvenienceDate of experience: September , ( % 58.11)
trustpilot
POSITIVE 🙂
2021/9
Great quick serviceDate of experience: September , ( % 56.67)
trustpilot
POSITIVE 🙂
2021/9
Xcover were excellent and fast ( % 60.00) Xcover were excellent ( % 100.00) Within hours of putting a claim in, they had got back to me to let me know it had been approved ( % 0.00) With the disappointment of not being able to get to the music event, it helped to know that I hadn’t lost out financially too ( % -3.33) Thanks very much indeed! I really appreciate this!Date of experience: September , ( % 24.17)
trustpilot
POSITIVE 🙂
2021/9
We will seeSo far so good but we will see ( % 40.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Very simple sign-up and peace of mind ( % 0.00) The whole $ ( % 20.00) XCover sign-up was very simple for my purchase of women's $ Carve Polarised Sunglasses on eBay ( % 0.00) Hopefully I don't have to claim for damage or theft ( % 0.00) Thank you, from Deb NSW, th September ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Very fast for forwarding the protection…Very fast for forwarding the protection cover for my purchase ( % 23.00) I am very pleased with the policy and for the amount of things which it covers my item for and for a very low price ( % 32.50) They are precise and follow up with their every word at the checkout ( % 40.00) I would highly recommend this company, especially for people who are on a low income ( % 5.33) Thank you! 😊 ❤Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
quick and easyquick, easy to navigate, easy to make changes ( % 40.00) ( % 0.00) ( % 0.00) all good things in the time of covid uncertaintiesDate of experience: September , ( % 70.00)
trustpilot
POSITIVE 🙂
2021/9
Great way to protect product ( % 80.00) Great way to protect product ( % 80.00) This will give me peace of mind ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Very easyVery easy, thank youDate of experience: September , ( % 31.67)
trustpilot
POSITIVE 🙂
2021/9
Very cheap insurance easy to set up…Very cheap insurance easy to set up thank youDate of experience: September , ( % 44.67)
trustpilot
POSITIVE 🙂
2021/9
Superb ServiceStraightforward instructions and efficient servicing of claims ( % 100.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Absolutely wonderful to rent fromAbsolutely wonderful to rent from, nothing is a problem for them, friendly courteous and honest, not a bad thing to say ( % 65.42) Keep up the excellent work ( % 100.00) Jeff Tzounos ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
great fantactic brillDate of experience: September , ( % 80.00)
trustpilot
POSITIVE 🙂
2021/9
Seems easy enough but time will tell!Seems easy enough and the cover looks like good value ( % 31.33) Ask me again if I ever need to make a claim ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Quick refundQuick refund, easy procedure ( % 38.33) Fully satisfied with service provided ( % 50.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Very easy to order with Wayfair ( % 56.33) ( % 0.00) no…Very easy to order with Wayfair ( % 43.33) ( % 0.00) no problems at all ( % 0.00) ( % 0.00) ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
All ok, hopefully claiming is easy too ( % 46.67) Everything went ok to buy and register, not made a claim yet but hopefully a good purchaseDate of experience: September , ( % 60.00)
trustpilot
POSITIVE 🙂
2021/9
Quick and easy set upQuick and easy set up ( % 40.00) They had all details so should not have wasted time in duplication!!Date of experience: September , ( % -20.00)
trustpilot
POSITIVE 🙂
2021/9
Easy and fastDate of experience: September , ( % 43.33)
trustpilot
POSITIVE 🙂
2021/9
Very secure with wrappingThe wrapping was very good, but what a mess in caused unwrapping it ( % 41.83) Could have been done better ( % 50.00) Also the sun dial pointer was bent and I had to bend it back to its original place, I hope I done it properly ( % 12.50) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Great cheap priceDate of experience: September , ( % 60.00)
trustpilot
POSITIVE 🙂
2021/9
Great and very straight forward policyGreat and very straight forward policy! I am very happy that I got the insurance and would definitely recommend it!!Date of experience: September , ( % 47.70)
trustpilot
POSITIVE 🙂
2021/9
Easy to followDate of experience: September , ( % 43.33)
trustpilot
POSITIVE 🙂
2021/9
Thanks for the seriousness you bring to…Thanks for the seriousness you bring to your customers which has allowed us, after a year after our accident and without any news from the rental company, to recover the deductible unjustly charged by this same rental company ( % 10.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
My first ride share in a while ( % 25.00) This was my first ride share in a while ( % 25.00) The vehicle arrived soon after I had requested the ride ( % 0.00) It was clean and the driver was courteous ( % 48.33) I arrived at my destination in good time ( % 70.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Go-to insurance for rentalcarsGo-to insurance for rentalcars ( % 0.00) Great price and very reliable ( % 50.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Very simpleVery simple ( % 10.00) File all documents, get the money ( % 0.00) No HussleDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Quick and efficient serviceQuick and efficient service ( % 33.33) Settled my claim in three days ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Totally satisfiedThe process was reasonable and easy to understand ( % 21.11) After all, I am totally satisfied with the overall service ( % 25.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
The best ever company for car rental ( % 100.00) The best ever company for car rental ( % 100.00) I am in South Africa and yet the service and communication transparency was excellent ( % 100.00) Thank you Rental ( % 0.00) com for keeping your word with your car insurance ( % 0.00) Everything was done in good taste ( % 70.00) Regards PumlaDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Good things happen to good people who work through good companiesI was travelling to Montenegro and needed to rent a car ( % 70.00) Not all car rental companies agree to rent to someone who is + even though they are fit both in mind and body ( % 40.00) RentalCars ( % 0.00) com found me a reasonably priced car with one of the mainstream rental companies ( % 20.00) I rented through RentalCars ( % 0.00) com and took out insurance coverage with RentalCover ( % 0.00) com ( % 0.00) Everything worked out prefect - car was waiting on arrival - no problems throughout the days I drove ( % 0.00) On the last day someone went into the back of the car and did some damage to the car ( % 0.00) Upon return the rental company charged me Eu for the damage which I paid on the spot ( % 0.00) Once I was back home I filed my claim with RentalCover ( % 0.00) com ( % 0.00) hours after assembling all the required documentation I received notification to say that the claim had been accepted and monies would be remitted to my bank within days ( % 0.00) Within days the money was in my account ( % 0.00) Foreign travel comes with a certain degree of anxiety ( % 4.46) With RentalCover ( % 0.00) com you go a long way to eliminating such anxiety ( % -2.50) RentalCover ( % 0.00) com will be travelling with me on all future trips I take ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Really excellent!Really excellent! I took an insurance for a rental car in Iceland ( % 60.00) We had a silly accident in a construction area ( % -50.00) Repair costs were ( % 0.00) USD ( % 0.00) After some paperwork (the rental company needed weeks to send the repair invoice) RentalCover reacted immidiately and efficient, we got our money back within days ( % 0.00) Perfect!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Great insurance cover for rentalsGreat insurance cover for rentals: had to submit a claim and the process was super easy, all online and really quick to be approvedDate of experience: September , ( % 47.50)
trustpilot
POSITIVE 🙂
2021/9
I’ve bought insurance cover with each…I’ve bought insurance cover with each rental car from rental cars ( % 0.00) com and probably many rentals without the need for an insurance claim ( % 50.00) But on the occasion someone backed into our car in a car park we lodged a claim which was quickly resolved and paid out ( % 33.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Refund was made really quickRefund was made really quick, within days after I send documents ( % 26.67) They needed lot of document, some of them funny, like photo of me holding my passport and driving license, but beside that I could recommend that insurance company ( % 25.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
FAst and friendly help after a small…FAst and friendly help after a small incident in Italy with the rental car ( % 17.50) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Great serviceGreat service, a thief broke into my rental car breaking the glass ( % 80.00) I have opened the insurance request and the day after was accepted and after days the full amount was on my bank account ( % 35.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
I never want to have my insurance…I never want to have my insurance company involved in my life ( % 0.00) But when I need them, they better be there ( % 50.00) I recently had an issue with a rental car in Europe ( % 0.00) I won’t get into details, but RentalCover was there the same day!! Thank you!!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Very fast responseDate of experience: September , ( % 26.00)
trustpilot
POSITIVE 🙂
2021/9
Had to make a claim and it was taken…Had to make a claim and it was taken care of right away ( % 28.57) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Quick and easy to useDate of experience: September , ( % 38.33)
trustpilot
POSITIVE 🙂
2021/9
Excellent serviceExcellent service, thank you!Date of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2021/9
Great serviceGreat service, fast to reply and really help you with you ( % 40.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
I feel that the whole thing was handled…I feel that the whole thing was handled very well ( % 20.00) If I rent a car again in the future, I will choose to insure it ( % 0.00) Of course, in this incident, the car was actually not destroyed by us ( % 0.00) I suspect that it may be the appearance of the merchant's own vehicle ( % 60.00) However, he is something that happened during our warranty period, so although it is not the loss of the vehicle caused by us, it should also be settled by the insurance we purchased ( % 0.00) But the vehicle was definitely not damaged by us ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
excellent service thank you very muchExcellent serviceDate of experience: September , ( % 60.00)
trustpilot
POSITIVE 🙂
2021/9
Perfect servicesDate of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2021/9
Fast and reliable companyFast and reliable company ( % 20.00) They managed my case in a very effective way ( % 78.00) Very satisfied with the service ( % 65.00) Thanks ( % 20.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Thank to the reasonable costs of your…Thank to the reasonable costs of your rental insurance, I could purchase the full coverage /no excess program, and thus save a significant sum of money at returning the car, as the rental company charged for a damage I didn't cause ( % 28.13) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Excess cover paid out within hoursExcess cover paid out within hours ( % 0.00) Excellent serviceDate of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2021/9
Great serviceGreat service, my excess payment refund was paid within days after completion of the necessary documents ( % 40.00) Thanks!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Good experience with the online claim process of Rental CoverUpon returning the car to the agency, we discovered to scratches on the side of of the doors ( % 70.00) I had to pay with my credit card to the agency and opened a claim at Rental Cover ( % 0.00) The online process of opening a claim was very easy and well explained ( % 56.33) Once I had all the documents, I uploaded them and it was approved a few days later ( % -10.00) The payment process was also very smooth and easy ( % 47.67) I am very satisfied with Rental cover and doing insurance only with them when renting a car ( % 32.50) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
I asked for refund related to excess…I asked for refund related to excess charges not covered by the rental car company ( % 0.00) The refund process went very smooth ( % 52.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Best service I've faced for a long…Best service I've faced for a long time ( % 47.50) Quick, easy to comply with the claim demands ( % 38.33) Payment was delivered rapidly after the claim was approved ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Great ServiceThe cost of the policy for the rental cover was very expensive ( % 7.50) I received a bill for a repair from the car rental company and forwarded that to Rental cover and they paid % of it right away ( % 28.57) A very easy process ( % 56.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Less headacheVery easy making claim online ( % 13.33) So convenient, less headache ( % -16.67) Thank youDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Fast processing of claims, full payment with no questions askedWe used RentalCover to reduce our excess from A$ to A$ ( % 27.50) Unfortunately we had a couple of claims after the holiday ( % -50.00) The process of filing these claims was so smooth and seamless ( % 25.00) Even more impressive, then RentalCover paid out the money in less than hours, no questions asked ( % 44.44) I can only recommend this company ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
The USP of your services was that you…The USP of your services was that you trusted your customer and do not trouble me ( % 10.00) Always keep the spirit, if the claim is genuine don't push the customer and make it as easy and comfortable for him as possible ( % 30.83) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/9
Excellent service and rapid paymentDate of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2021/8
Extremely easy to set up the insuranceExtremely easy to set up the insurance, obviously cannot comment on making claims etc as this is a new purchase but so far ticking all boxes ( % 22.06) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Amazingly goodGood price, great service and contact, extremely fast and smooth claim refund, overall amazing experience, the best I ever had in this matter ( % 51.43) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
thanks for this ( % 20.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
User friendly no issuesDate of experience: August , ( % 37.50)
trustpilot
POSITIVE 🙂
2021/8
Excellent service and great…Excellent service and great professionalism!Date of experience: August , ( % 90.00)
trustpilot
POSITIVE 🙂
2021/8
That was easy and greatDate of experience: August , ( % 43.33)
trustpilot
POSITIVE 🙂
2021/8
My claim for a damaged rug was handled…My claim for a damaged rug was handled quickly and efficiently ( % 33.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
quick refundmy car was scrached in Greece and i had to pay euro to the local rental company which made me very sad and a little angry ( % -20.08) days after i came back from abroad i received full refund to my bank account, which made me very happy and satisfied!!!!! thank you rental car for this very plesent experince!!!! dany cohen israelDate of experience: August , ( % 56.77)
trustpilot
POSITIVE 🙂
2021/8
XCover ( % 0.00) com are amazingXCover ( % 0.00) com are amazing! They dealt with my issue immediately, just as long as you have all the evidence XCover ( % 35.00) com will do the rest for you ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Great customer experience!The process in order to submit the claim was very easy ( % 68.17) I have been refunded within two business days ( % 0.00) RentalCover is a trustworthy rd party insurance ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
I had to process a claim for a popped…I had to process a claim for a popped tyre and it took only a few days and minimal communication ( % -10.00) It was very simple and straightforward and they transferred the money straight into my accountDate of experience: August , ( % 19.17)
trustpilot
POSITIVE 🙂
2021/8
Great ServiceQuick response ( % 80.00) Hassle free ( % 40.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Great serviceDate of experience: August , ( % 80.00)
trustpilot
POSITIVE 🙂
2021/8
No hassles at all!!Super hassle free service when it comes to claims and reimbursement ( % 40.00) I just had to do everything online and after days, I got reimbursed without any problems ( % 0.00) Will definitely purchase their insurance again for my future car rentals ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Overall goodOverall good ( % 35.00) Fast response ( % 20.00) Quick and simple process ( % 16.67) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Loved how swift and easy this was to…Loved how swift and easy this was to complete and i feel like i can count on tile to keep my items safeDate of experience: August , ( % 41.67)
trustpilot
POSITIVE 🙂
2021/8
Straightforward set upVery straightforward to set up once I checked my Junk mail folder ( % 37.50) Hopefully, will not have to use the service; but will comment if I do ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Professional and fastProfessional and fast ( % 15.00) Claim paid in just two days ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Very good !Recommend, is faster e very good!Date of experience: August , ( % 60.00)
trustpilot
POSITIVE 🙂
2021/8
Easy to establish and seems to have…hope we do not need itEasy to establish and seems to have good coveragrtell ( % 56.67) although only time willDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Company is well organizedCompany is well organized ( % 0.00) Requested only necessary documents, very quickly processed it and I have got a refund ( % 14.44) Rates are good, comparing to rental companies ( % 70.00) Highly recommended ( % 16.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Great service!Date of experience: August , ( % 80.00)
trustpilot
POSITIVE 🙂
2021/8
Good customer care ( % 70.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
A premature review ( % 0.00) I've only just ordered, not received it yet ( % 0.00) I can review as of today and very quick I must say, I just hope your as quick if/when a problem arises ( % 38.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
XCover made it easy to insure my Purchase'sXCover made it easy to insure my purchase's, with great repair or replacement cover, kind regards PKDate of experience: August , ( % 56.67)
trustpilot
POSITIVE 🙂
2021/8
I'm very happy about the attentionI'm very grateful to this company ( % 60.00) Recently, my friends and I buy a ticket from a travel, and then because of the covid we didn't take that plane ( % 0.00) We make contact with the airplane and they didn't help us whit the money, and this company helps us a lot, and make sure we receive the money we spend ( % 50.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Honest insurance companyI wrote here alreadt all about what happened with my rental in Croatia with company Addcar, they charged me not honesty, tried to charge another money but there wasn't on this card, and blocked the money of deposit ( % 60.00) For my luck the bank so this actions and stopped after first charge, and about rentalcover, i always make insuranse, but never needed it, now the first time i contacted RentalCover, a manager answered every day and wrote what i should do, and in short time returned me the money and the rental company took ( % 16.67) Thanks, its honest company for insurance ( % 40.00) Evgeny ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Fair and competentFair, competent and fast when it comes to refund accident expences ( % 46.67) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Best service ever 👍👍👍Date of experience: August , ( % 100.00)
trustpilot
POSITIVE 🙂
2021/8
I’m very happyDate of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2021/8
Great professional serviceGreat professional service, can't expect more ( % 37.50) Thanks ( % 20.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
ExcelentExcelent, quick reimbursement and simple document managementDate of experience: August , ( % 16.67)
trustpilot
POSITIVE 🙂
2021/8
Very easy to set up this furniture…Very easy to set up this furniture protection policy ( % 49.83) It very good value for moneyDate of experience: August , ( % 91.00)
trustpilot
POSITIVE 🙂
2021/8
Great all round!Quick, easy, comprehensive and very good value ( % 71.44) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Fast and simple refoundDate of experience: August , ( % 10.00)
trustpilot
POSITIVE 🙂
2021/8
Very clear directions and easy to claim…Very clear directions and easy to claim the accident charges ( % 27.42) Received my claim within hours ( % 0.00) Thank youDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Very happy ( % 100.00) I truly recommend itThey accepted in day my claim and they pay me in another day ( % 0.00) So easy and effective ( % 51.67) Very happy with themDate of experience: August , ( % 100.00)
trustpilot
POSITIVE 🙂
2021/8
Such a positive experience ( % 11.36) This is the first time I have used XCover ( % 25.00) com ( % 0.00) It was an option for extra cover for my new chair purchased from Amazon ( % 6.82) Value for money is an understatement ( % 0.00) A small (under £) one off payment for years cover I think is very good ( % 33.00) As I have only just taken this out I can't comment on any claim which I hope i don't need to make, but the experience so far has been so straightforward and easy, I expect any claim would follow suit ( % 22.71) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
so far so goodso far so good but as of yet I have only just set up the cover which was easy ( % 26.67) Lets see if is as easy if I ever have to claim ( % 43.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Quick and professional serviceWe took full insurance with this company and had damage on a car ( % 26.11) They have covered in full all the damage cost after we have sent them all the documents from the rental company ( % 35.00) They were professional and quick, I recommend ( % 21.67) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Great dealGreat deal, new clean car, easy pick up and drop ( % 43.41) , no complaints :)Date of experience: August , ( % 50.00)
trustpilot
POSITIVE 🙂
2021/8
Thank youThank you, good service ( % 70.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Very good service and for a reasonable…Very good service and for a reasonable serviceDate of experience: August , ( % 60.33)
trustpilot
POSITIVE 🙂
2021/8
Quick settlement and full payoutSettled very quickly after submitting forms for an incident of minor bumper bar damage ( % 26.67) Paid the full amount of my excess including the "administration fee" charged by the car hire company ( % 35.00) Money in my bank account days later!Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Great support!Date of experience: August , ( % 80.00)
trustpilot
POSITIVE 🙂
2021/8
RentalCover service was fastRentalCover service was fast, precise and friendly ( % 32.50) Unfortunately ALAMO rental service was not the same ( % -25.00) We will never use their services again ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Great serviceGreat service! Claim process easy and fast ( % 54.44) Got quick email feedback whenever neededDate of experience: August , ( % 33.33)
trustpilot
POSITIVE 🙂
2021/8
Very professional and easy to followDate of experience: August , ( % 28.17)
trustpilot
POSITIVE 🙂
2021/8
Strongly Recommended ( % 43.33) Simply the bestWith RentalCover, I reached to recover % of a car rental extra-charge due to small scratches ( % -12.50) Quick and honest service ( % 46.67) Perfect!!!Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Real fast and rightWithout unnecessary brainstorming and procrastination, send us the necessary forms and photos, wait two days for inspection and where to transfer the money ( % -3.33) Fast, real, fair and extremely lucrative ( % 35.83) I'm in love ( % 50.00) ( % 0.00) ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
I have attempted to complete and submit…I have attempted to complete and submit a claim online, however when I enter the submit, nothing happens ( % 10.00) I have sent numerous emails to the claims email with all claim details and relevant paperwork and no one responds ( % 20.00) Becoming very frustrated ( % -23.00) Can someone please take ownership with my issue and concerns ( % 0.00) Regards DavidDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Perfect service!I used this service and I'm very satisfied ( % 82.50) I totally recommend itDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
All was surprisingly quick ( days I…All was surprisingly quick ( days I had the money) and easy (all online) ( % 36.67) However, it was only a scratch on the car, so I can only judge that ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Overall very good!Date of experience: August , ( % 10.00)
trustpilot
POSITIVE 🙂
2021/8
Claim for vandal damageI had to make a claim for doors damaged by vandalism ( % 0.00) Assessment and payment of the claim was super quick which I very much appreciate ( % 30.89) I found the amount of time taken to source the info I was required to provide was slightly onerous ( % -16.67) But all in all a very good experience ( % 91.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Friendly staffI would recommend this insurance company, nice and friendly staff, and always communicate fast ( % 38.75) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Amazing service, recomended!!!!Amazing service, cheap, fast, extremely easy process and had my money after days in my account after approval of my claim which took only days too ( % 32.67) Do not spend money on ridiculous expensive insurances of car rental companies, use these awesome third party insurances (% cheaper, very fast reimbursement)Date of experience: August , ( % 8.53)
trustpilot
POSITIVE 🙂
2021/8
Fast and smooth settlement from minor car accidentI had a minor accident with my rental car in Italy and RentalCover was very helpful through the claim process and paid the excess plus admin fee within days of marking the claim ( % 14.00) It couldn’t have been smoother - I’ll continue to use RC in the future!Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Found this Company very helpful bothFound this Company very helpful both with ordering Extra Protection & the Cancellation of Policies if Items are Returned to Wayfair ( % 13.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
FAST AND CLEARDate of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2021/8
Amazing service very quickAmazing, would really recommend, been using for a while never needed to claim until now and they sent the money basically instantly ( % 25.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
That was so easy as I cancelled an…That was so easy as I cancelled an order for another seater of which I ordered again by accident ( % 43.33) So now I just have the one seater of which I have cover from you already ( % 0.00) Thankyou for your time ( % 0.00) Mrs k simonDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
I will give a fuller review if years…I will give a fuller review if years if i do not have to use this extra cover! But fornow, all good apart from email ending up in Junk so i had to go and look for it ( % 35.00) Otherwise all good ( % 70.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Amazing company!!!!Amazing company!!!!! I take my money back in daysDate of experience: August , ( % 50.00)
trustpilot
POSITIVE 🙂
2021/8
Excellent and very easy to navigate ( % 78.17) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Very great site and easy to use ( % 71.67) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Very trusted insurance policy cover for the…Very trusted insurance cover for the show I purchased last year ( % 10.00) Quick to response on my claim due to illness being tested positive of covid!Date of experience: August , ( % 14.52)
trustpilot
POSITIVE 🙂
2021/8
SimpleThis was quick and easy to do ( % 38.33) All sorted for my trip with peace of mind now ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Registration no problemsRegistration no problems, not yet actually used them so can't really comment ( % 10.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
everything went fine web site was goodDate of experience: August , ( % 41.67)
trustpilot
POSITIVE 🙂
2021/8
My claim was responded to promptly…My claim was responded to promptly without any fuss and payment was made on receipt of requested documents with speed and efficiency ( % 0.00) Very impressed with such service and will be using it again ( % 50.00) Highly recommended ( % 16.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Will be using againCheaper than the “standard” cover offered by rental car company and much better coverage ( % 25.00) Had a claim to process, easy and simple process paid within days ( % 21.67) % will use again ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
The website is does not work correctlyThe website is does not work correctly ( % 0.00) When clicking on complete claim it does not work ( % 10.00) How very convenient ( % 20.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Easy and cheap protection for years…Easy and cheap protection for years set up no bother ( % 41.11) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Good serviceIt was very easy to order my parasol ( % 63.17) The website is straightforward and clear ( % 23.75) Having broken a new parasol I have opted to take the insurance cover which is a very reasonable price ( % -0.12) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
This is the one of best insurance…This is the one of best insurance company ( % 100.00) I had claim and it’s settlement was very quick ( % 43.33) and staff also helpful ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Fast payout with no fussBooked a rental car through booking ( % 20.00) com, and they offered me a zero excess coverage for a reasonable price compared to getting the same coverage through the rental car company ( % 10.00) Turned out the excess coverage was with RentalCover ( % 0.00) com ( % 0.00) Upon return of the car to the airport in July I found the front left bumper bar and left light was damaged - someone must have hit the car while I was parked at a shopping centre or hotel car park ( % 13.33) The rental car company assessed the damage, and I was stung with over $ of excess, which I paid with credit card ( % 0.00) Once I had been charged I received an invoice from the rental car company and provided that to RentalCover, along with the rental agreement, bank statement showing I had been charged, a copy of my drivers licence, and the incident report ( % 0.00) RentalCover ( % 0.00) com paid the entire amount to my account within days ( % 0.00) So would I use them again? Absolutely ( % 20.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
Easy to set up good value worth doing…Easy to set up good value worth doing to project your ornamentsDate of experience: August , ( % 48.67)
trustpilot
POSITIVE 🙂
2021/8
Fantastic serviceFantastic service, thank you very much ( % 33.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/8
RentalCover ( % 0.00) com charged £ less compared…RentalCover ( % -16.67) com charged £ compared to £ quoted by the car rental company so I decided to take a chance and go with RentalCover ( % 0.00) com ( % 0.00) I’ve never had to claim but unfortunately I had an accident and the damage cost £ ( % -50.00) It was super easy to claim and they were prompt in their response and settled the claim within days ( % 38.33) RentalCover ( % 0.00) com are now my first choice! Highly recommend them for ease, response and support!Date of experience: August , ( % 23.63)
trustpilot
POSITIVE 🙂
2021/7
RentalCover was very quick to reimburse…RentalCover was very quick to reimburse the cost of the cracked windshield that occurred with my rental in Iceland ( % 43.33) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
i was really very impressed of claim…i was really very impressed of claim process, submissions of claim online was very easy and free of hassle and i got my claim refund within no time Thank you very much ( % 64.47) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
All ready posted a reviewAll ready posted a review ( % 20.00) Catch it up!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
Just as good on a claim as they are when issuing policies ( % 70.00) I had used RentalCover many times and had always marvelled at how easy it was to take cover, to extend cover and how much I saved vs the many offered insurance 'extras' from the rental company ( % 40.83) But you never know - with insurance the proof is not in taking out a policy but making a claim ( % 0.00) On my last trip I had a flat tire that required an AA tow truck and tire change (Kwikfit) - all mandated by the rental company but billed to me for a total of about £ ( % -0.83) It took a month to get all the paperwork back from the rental company - but only minutes for me to assemble the documentation and file my claim, days for the claim to be approved (in full), and mins for the payment to reach my bank ( % 11.67) One important point - just as they don't want to know anything about your car when you insure, so there are NO forms to fill for a claim! You literally just have to assemble your rental agreement, final invoice, any correspondence, ID docs and photos and upload them all and that is it! Very happy with RentalCover ( % 50.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
Excelent serviceReceived full reimbursement in less than hoursDate of experience: July , ( % 9.17)
trustpilot
POSITIVE 🙂
2021/7
The pricing is very competitive…The pricing is very competitive compared to the offers you'd get from car rentals ( % 16.67) Also user interface is straight forward and easy to use ( % 31.67) I had an insurance case in Estonia and everything went smoothly with RentalCover ( % 40.00) I can strongly recommend them!Date of experience: July , ( % 43.33)
trustpilot
POSITIVE 🙂
2021/7
quick and easyDate of experience: July , ( % 33.33)
trustpilot
POSITIVE 🙂
2021/7
very happy with serviceDate of experience: July , ( % 100.00)
trustpilot
POSITIVE 🙂
2021/7
Not had to make a claim yet so cannot…Not had to make a claim yet so cannot fairly comment on serviceDate of experience: July , ( % 70.00)
trustpilot
POSITIVE 🙂
2021/7
Fast and efficientFast, easy and efficient ! So far, best insurance experience I had !Date of experience: July , ( % 46.04)
trustpilot
POSITIVE 🙂
2021/7
Very happy with the price of my…Very happy with the price of my insurance thank youDate of experience: July , ( % 90.00)
trustpilot
POSITIVE 🙂
2021/7
Excellent customer service ( % 100.00) Excellent customer service ( % 100.00) Easy and rapid responseDate of experience: July , ( % 43.33)
trustpilot
POSITIVE 🙂
2021/7
Very straightforward hopefully won't…Very straightforward hopefully won't need it ( % 43.13) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
Very good priceVery easy to set up and a very reasonable priceDate of experience: July , ( % 53.44)
trustpilot
POSITIVE 🙂
2021/7
Very happy and satisfied with…Very happy and satisfied with everything wayfair have done for me from ordering to postage and delivery with my xcover for the item I bought very helpful and would recommend wayfair to everybody thanks made up with my item and xcoverDate of experience: July , ( % 53.33)
trustpilot
POSITIVE 🙂
2021/7
Easy optional cover for furnitureGood quick efficient input on line but you never know how good an Insurer is until you need to claimDate of experience: July , ( % 48.89)
trustpilot
POSITIVE 🙂
2021/7
Xcover: a real positive experienceXcover has been a real positive experience: never tried a post sale insurance system so fast, simple, cheap and easy to use ( % 28.59) I'll recommend it to everybody ( % 0.00) Hugs!!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
excellent service ( % 100.00) ( % 0.00) ( % 0.00) had a claim for a…excellent service ( % 0.00) ( % 0.00) ( % 0.00) had a claim for a chipped windscreen and claim was paid same day no fuss ( % 0.00) ( % 0.00) ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
I would highly recommend rental ( % 16.00) com -Efficient & TrustworthyI would highly recommend Rental ( % 16.00) Com ( % 0.00) The claim process is efficient with the amazing customer service team responding immediately ( % 60.00) The claim was processed quickly and I had % of my monies returned to my account within weeks ( % 33.33) Important to have piece of mind when you travel and I will certainly continue to use rental ( % 30.71) com Jacquie NaylorDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
I have used Rental Cover several times…I have used Rental Cover several times and not had an incident until recently ( % 0.00) They handled the claim all online, no hassles, no problems and direct deposited the payment to my bank account ( % 10.00) I will continue to use Rental Cover for all future international car rentals ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
We got what we paid forWe got what we paid for ( % 0.00) Excellent service ( % 100.00) We were at beginning confused about RentalCar and RentalCover ( % -40.00) But in the end everything went well ( % 0.00) Thank you ( % 0.00) Regards, DawitDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
No answers to my emails but fair and…No answers to my emails but fair and straightforward ( % 59.17) They delivered on their promiseDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
Excellent service and very good value…Excellent service and very good value and qualityDate of experience: July , ( % 94.00)
trustpilot
POSITIVE 🙂
2021/7
First time customer to try out XCoverFirst time customer to try out XCover ( % 25.00) In the future I will give a more accurate rating as for now I have only just signed up ( % 22.50) Need more time to give a true rating ( % 42.50) So far by the warranty XCover is willing to cover its an excellent cover that can not be missed ( % 45.00) Must give it a go and see the future outcome ( % 0.00) My rating is fair until a true fair rating after I use the warranty claim when need be ( % 58.33) Thank you XCover ( % 0.00) com for this opportunity you are giving your customers ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
This is great piece of mine for phone…This is great piece of mine for phone screen protectionDate of experience: July , ( % 80.00)
trustpilot
POSITIVE 🙂
2021/7
ExcellentQuick, Comfortable and easy ( % 41.67) After days I get full refund with no problems Wonderful serviceDate of experience: July , ( % 67.50)
trustpilot
POSITIVE 🙂
2021/7
Great experienceIt was very easy to follow to claim on the Internet ( % 68.17) Very quick response ( % 43.33) Nothing to complain about ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
Great experienceWe have been using rental cover for a while now and this was the first time we needed to make a claim ( % 52.50) We were very pleased with the service as the process was very smooth and very fast ( % 47.67) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
Review for Rental CoverWe found Rental Cover very easy to deal with both taking out the insurance for hired Motorhome and as easy to make a claim ( % 49.83) Will definitely use Rental Cover again but hopefully not have to make a claim ( % 0.00) Peace of mind knowing now what an easy company to deal with ( % 43.33) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
the best insurance companyUnfortunately, I had to face the work of this insurance company under unpleasant circumstances: someone scratched my rented car in the hotel parking lot ( % 17.50) However, fortunately, this car was insured by the company "RentalCover ( % 40.00) com" ( % 0.00) The compensation procedure was simple and prompt, did not take much time to process, and within days after submitting an application for damages, I received my payment ( % 10.00) I would like to thank all the employees of this company for their well-coordinated and prompt work, the absence of red tape ( % -0.63) They are simply the best in their work ( % 50.00) Now I will use the services only "RentalCover ( % 0.00) com" ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
Just created an account with XCover and…Just created an account with XCover and the ease of creating and viewing your policy is so simple and the insurance cover is dirt cheap ( % 20.00) Really happy so far ( % 45.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
Every time when I use National Expres, driver`s are kind and helpful, on board is very clean, and I feel fully safe ( % 52.56) Thank you ( % 0.00) Every time when I use National Expres, driver`s are kind and helpful, on board is very clean, I feel safe ( % 52.56) Thank you ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
Easy to useEasy to use all good stuffDate of experience: July , ( % 56.67)
trustpilot
POSITIVE 🙂
2021/7
Gréât serviceSuper easy to subscribe and make the claim ( % 43.33) Hassle free online claim and speed of approval is amazing ( % 50.00) Highly recommended insurance for car rentalsDate of experience: July , ( % 16.00)
trustpilot
POSITIVE 🙂
2021/7
Glad to have travel insurance coverageGlad to have travel insurance coverage ( % 50.00) Easy to do with help from my travel advisor at TourRadar ( % 43.33) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
Great coverage and awesome response…Great coverage and awesome response with my small damage claim… ( % 63.75) start to finish was days… ( % 0.00) ( % 0.00) thank you ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
Very simple the set up & very efficient…Very simple the set up & very efficient thankyou glad I'm covered ( % 18.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/7
Let's hope it is as easy to make a…Let's hope it is as easy to make a claim if needed as it is to set up PolicyDate of experience: July , ( % 43.33)
trustpilot
POSITIVE 🙂
2021/7
great experienceDate of experience: July , ( % 80.00)
trustpilot
POSITIVE 🙂
2021/7
Really reasonably priced ( % 20.00) Really reasonably priced ( % 20.00) ( % 0.00) As I was able to provide all the documentation my claim approved and paid within the same business dayDate of experience: July , ( % 25.00)
trustpilot
POSITIVE 🙂
2021/7
Easy enough to sign up but ( % 21.67) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) Easy enough to sign up - proof of good experience however would be how easy it would be to deal with a claimDate of experience: July , ( % 39.17)
trustpilot
POSITIVE 🙂
2021/6
Great ServiceThe claim was handled in very little time that is great ( % 45.21) No complex process makes it easier ( % 15.00) Will definitely prefer using this service in future ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/6
Quick and easy to buy ( % 38.33) transparency and…Quick and easy to buy ( % 43.33) transparency and professionalism from the companyDate of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/6
Excellent serviceExcellent service, nothing complicated, very speedy at processing the claimDate of experience: June , ( % 23.33)
trustpilot
POSITIVE 🙂
2021/6
Everything went smooth and goodDate of experience: June , ( % 40.00)
trustpilot
POSITIVE 🙂
2021/6
M DE GEAThe team has been very efficient in dealing with the incident I had with my rented car and I’ve also greatly appreciated the fact that they’ve reimbursed the claim in few days ( % 6.67) Thank you again ( % 0.00) Michel DE GEADate of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/6
Easy to deal withMy experience with RentalCover was that it is a relatively easy process to make a claim and my payment was received promptly ( % 43.33) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/6
The response to my claim for damage…The response to my claim for damage done to my rental car in Australia by an unknown person was quickly actioned and accepted ( % 11.67) The money was in my account in about three working days ( % 0.00) The procedure for making a claim was straight forward, the only problem I had was uploading the pics of me holding my passport and licence ( % 10.00) The claim was however settled in spite of this ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/6
Quick and helpful service without any…Quick and helpful service without any problemsDate of experience: June , ( % 33.33)
trustpilot
POSITIVE 🙂
2021/6
PerfectIt was my first experience, but the response was quick and polite, so I was able to complete the procedure with confidence ( % 29.58) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/6
It is fast service and friendly people…It is fast service and friendly people and good pricesDate of experience: June , ( % 37.00)
trustpilot
POSITIVE 🙂
2021/6
good service super easy processingDate of experience: June , ( % 48.89)
trustpilot
POSITIVE 🙂
2021/5
We are happy with the insurance just…We are happy with the insurance just fine simple and quickly proceed our claim ( % 47.00) I recommend this is the best insurance we ever have ( % 100.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/5
Insurance payoutThe service was flawless and easy ( % 71.67) I had a claim to make and it was dealt with in days via an efficient process with no quibbles ( % 0.00) Thank you ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/5
Excellent Communication, Efficient Service and Reasonable PricesPrices are always reasonable, and once I needed to make a claim, correspondence was quick and the claim was processed and paid swiftly and efficiently ( % 43.33) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/5
Claim is very fast and easy ( % 34.67) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/5
Insurance case due to scratch, not accident in GermanyI traveled to Switzerland in Germany in the spring of ( % -12.50) The car was rented at Eurocar through Booking ( % 0.00) com, and the insurance was fully insured at RentalCover ( % 0.00) com ( % 0.00) There were no accidents during the trip ( % 0.00) At that time, I was traveling alone with my -year-old daughter, and it was my first time to experience a rental car abroad ( % 25.00) I don't speak English very well, so I checked the place where I asked for a signature to confirm the return ( % 10.00) And about two months after returning home, I received a claim from Eurocar for auto insurance ( % 0.00) However, I have never had an accident, and that it is a claim for a scratch on the vehicle, and the bill to remit money abroad has made me questionable ( % -50.00) In Korea, in this case, if you contact the rental car company and insurance company, each person will take care of it ( % 0.00) So I sent an e-mail to the rental car company and insurance company to inform them of the situation and wish to deal with each other ( % -12.50) And I forgot about it ( % 0.00) Then, about two years later, a bill came from a company called paigo, saying, "A company that acts as an agent for Eurocar premiums ( % 0.00) " I was very embarrassed and didn't know what to do with this ( % 20.00) Fortunately, I was able to speak to a Korean representative at Booking ( % 45.00) com and found out that the paigo bill was not fake ( % 25.00) Afterwards, I asked the insurance company about the claim and everything went well ( % 0.00) It was a very simple process to pay the Eurocar first and then send the receipt to Rentalcover ( % 12.50) Deposits for premiums were also processed after about days ( % 0.00) Thank you very much ( % 26.00) However, as in Korea, there is a regret that it would be great if the car rental company and insurance company took care of it ( % 80.00) Because of these inconveniences, Koreans say that they buy insurance through a car rental company, although it is a little more expensive ( % -6.25) If you take full insurance from a rental company, the process is a little simpler ( % 8.13) We look forward to the day when Corona disappears and travels again ( % 0.00) See you again then ( % 0.00) Thank you ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/5
Very responsive and sensibleVery responsive and sensible ( % 20.00) I will keep recommending rentacar and rentalcover ( % 0.00) Many thanksDate of experience: May , ( % 50.00)
trustpilot
POSITIVE 🙂
2021/5
We took up the option to have car…We took up the option to have car insurance for a recent holiday in Tasmania ( % 0.00) Unfortunately, due to no fault of our own the car got damaged ( % 23.75) Rental cover paid the full amount for the damage, without any hesitation ( % 35.00) Would definitely recommend anyone to use this company ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/5
Rentalcover ( % 0.00) comRentalcover ( % 0.00) com is an easy, clear and efficient platform with super service!!Date of experience: May , ( % 28.89)
trustpilot
POSITIVE 🙂
2021/5
Claim paidClaim paid ( % 0.00) Fairly quickly too ( % 33.33) Simple to use ( % 0.00) Quite grateful ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/5
Rental Cover has the best Rates…Rental Cover has the best Rates Globally! How ever I kept wondering, how they will perform when it comes to making a claim, since this is an American based company and I'm in Australia ( % 50.00) ( % 0.00) ( % 0.00) ( % 0.00) and let me tell you, they do what they promise! After they got all the paperwork for the claim, the money was back in my Bank-Account within a few Days! I would recommend Rental Cover to everybody ( % -12.50) Great Rates and great customer service!Date of experience: May , ( % 80.00)
trustpilot
POSITIVE 🙂
2021/5
Unexpectedly amazing customer service!I purchased this rental coverage for it’s reasonable price ( % 40.00) They offer an alternative to the over priced coverage that is sold by the car rental company ( % 0.00) I have never had to make a claim on a rental car before and wasn’t hopeful that I would get my money back from a damage charge ( % 0.00) The rental company in the Azores charged me € for a scratch they said I caused to one of the rims ( % 0.00) However, I was pleasantly surprised at how helpful the customer service people at Rentalcover ( % 10.00) com were ( % 0.00) I was thrilled at how easy and fast they approved my claim ( % 41.11) I was reimbursed in a couple of days ( % 0.00) Rentalcover ( % 0.00) com is my choice for all future rentals ( % 0.00) I am happy to recommend them to my friends and family (which I rarely ever do) ( % 55.00) Karin from TorontoDate of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/5
I am very satisfied with rentalcover…I am very satisfied with rentalcover service I got ( % 65.00) After I provided documents I got approval and payment less than hr ( % -16.67) The cost is lower and scope is higher and payment speed is incredible ( % 57.50) Thanks rentalcover ( % 20.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/4
Great serviceGreat service, quick to book and easy to make a claim ( % 52.22) Was unfortunate to have driven over a nail in the rental car which cost me nearly £, over twice the cost to rent the car! RentalCover had paid me back in full days after I made my claim and so wasn't out of pocket at all ( % -0.63) Brilliant service and will use them again ( % 90.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/4
I found Rentalcover ( % 0.00) com to be exactly as they promised, trustworthy and efficient ( % 25.00) I found Rentalcover ( % 0.00) com to be exactly what they promised! I didn't claim for the cracked windscreen caused by another driver until a month after it happened ( % 31.25) I was worried I might be too late! Happily the claiming process was easy, the claim was authorised within a day and the money was in the bank in another couple of days ( % 28.61) I was delighted and relieved ( % 70.00) The company was both trustworthy and efficient and I will definitely use them again ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/4
Impressive serviceSigning up for a policy with rentalcover was easy ( % 71.67) I suffered some damage (another car scraped my parked rental vehicle) and so I had to pay $ to the rental company ( % 0.00) The rental company provided full documentation ( % 35.00) I submitted this to rentalcover ( % 0.00) as part of the easy on-line claim process and within working days I received a full payment into my bank account ( % 39.17) Impressive!Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/4
The easiest refund in my lifeI never thought dealing with the refund of a charge from my rental company would so easy and smooth ( % 41.67) What I found was friendly people, easy and very reasonable instructions and required documentation ( % 35.61) In a few days the claim was settled and hours later the payment was in my bank account ( % -10.00) Very recomendableDate of experience: April , ( % 20.00)
trustpilot
POSITIVE 🙂
2021/4
A happy insured customer - many times over ( % 65.00) Over the past + years I have used quite a number of different travel insurers ( % -12.50) This has meant reading a lot of PDSs ( % 0.00) When taking out travel insurance now I have stopped reading the sections relating to car accident cover ( % 0.00) There has always been excesses and incomplete cover ( % 0.00) I now just take out a separate car insurance policy with RentalCover (no excess) knowing that I have complete cover - including windscreen, roof, underbody, tyres etc ( % 10.00) I have had a couple of very annoying minor incidents which has led to car rental companies applying charges against my CC but Rental Cover has quickly reimbursed me for those amounts after claim documentation has been lodged ( % -23.89) Using RC has become a "no-brainer" for me ( % 0.00) I don't leave home without it !!Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/4
Fantastic service and fast payment for claimsFirst time we used Rentalcars and we were not disappointed ( % 32.50) The price was lower than going directly to rental companies and the full protection insurance is great ( % 41.67) We claimed for tyre replacement after our trip and the process was easy ( % 43.33) The payment came through very quickly too ( % 43.33) We will use Rentalcars again in the futureDate of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/4
Great experience and value!On comparison of insurance products between the RV rental company and Rental Cover, I found Rental Cover's product significantly better value ( % 65.00) The coverage was better priced at about the third of the price for an equivalent RV rental company's product and it was a relatively easy process to set up ( % 31.11) Unfortunately, on this occasion, there was damage to the windscreen during our trip ( % -50.00) On return to the rental company, we were invoiced for the damage which was deducted from our bond ( % 0.00) I lodged a claim with Rental Cover a day later and received payment from Rental Cover about a week later which was much faster than my bond refund ( % 6.67) Rental Cover requested documents during the claim process but it was not onerous ( % 0.00) They had to clarify some information after the lodgment, however, the whole process was relatively quick and simple ( % 17.78) This is the second time I have used Rental Cover, the first was for car hire but there was no claim involved the first time ( % 16.67) Based on my recent experience, I would recommend Rental Cover for your vehicle rental insurance requirements if you are comfortable dealing over the internet and emails ( % 20.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/4
Fully satisfiedUncomplicated damage report, quick cash transfer, completely satisfiedDate of experience: April , ( % 21.67)
trustpilot
POSITIVE 🙂
2021/4
Thank you but ( % 0.00) ( % 0.00) ( % 0.00) I'm pleased to have that kind of service from your company ( % 55.00) Thank you ( % 0.00) My notes are; - Your web page didn't accept my claim in the first day ( % 25.00) I Guess it was a technical issue ( % 0.00) - You requested my driving license three times, passport two times (i was in my home country and didn't use my passport while I was driving the rental car ( % 0.00) ) photo of the damaged area three times ( % 0.00) So that made me feel mistrustful ( % 0.00) but anyway ( % 0.00) ( % 0.00) ( % 0.00) at the and of the day, I've received the service i paid for and there is no problem for now ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/4
Excellent highly recommended and will continue to use themI had difficulty finding the site - but once on they were very efficient ( % 45.33) I had to claim damage to a windscreen from a passing vehicle ( % 0.00) Once I sent my claim in - immediately it was acknowledged that they had received my claim and it was being looked into ( % 0.00) Within hrs I was advised that my claim was successful and then asked for bank details which I forwarded by return email - the money was refunded to me within hrs - excellent service ( % 87.50) I will be recommending them to other car hire clients and will always use them as I frequently hire vehicles ( % -1.25) Chris - South AustraliaDate of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/4
ThanksThanks, excellent service!Date of experience: April , ( % 100.00)
trustpilot
POSITIVE 🙂
2021/3
Now for something completely differentNow for something completely different ( % 5.00) A car insurance company that actually tries to get your case settled quickly and easily ( % 22.22) I backed into a tree and had about $ damage ( % 0.00) I paid the the rental car company and was compensated by rentalcover within a week!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/3
Everything worked fine and smoothEverything worked fine and smooth ( % 41.11) Claim settlement and payment were ( % 0.00) ( % 0.00) ( % 0.00) amazing!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/3
The service is excellent claim was…The service is excellent claim was finalized promptly ( % 100.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/3
I had to make a claim against a dent I…I had to make a claim against a dent I made on the hire car and it was handled extremely smoothly and efficiently ( % 40.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/3
Excellent workExcellent work, easy-to-follow instructions to make a claim ( % 100.00) Returned money in day ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/3
Impressive and quick serviceI was very pleasantly surprised and impressed with the very short amount of time it took RentalCovet to deal with our claim ( % 48.67) It was all sorted in less than hours and the claim amount deposited in my bank account within hours after that ( % -16.67) I’ve been using RentalCover for a couple of years now and will most definitely continue using them for future rentals ( % 16.67) Highly recommended ( % 16.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/3
Great experienceGreat experience! Very quick processing and the money was in my bank account within days ( % 71.67) Perfect! (PS: the only thing which was not so great is that I had to wait until the end of my rental time to claim my money ( % 60.00) I had a ( % 0.00) months rent with a dammaged windscreen in the first week ( % 25.00) So I had to pay the costs and then wait months until I could claim my money)Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/3
Very easy to deal withVery easy to deal with, quick and responsive ( % 44.33) Will definitely use them againDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/3
Great experience with rentalcover ( % 80.00) com…Great experience with rentalcover ( % 0.00) com with a very quick and responsive service ( % 43.33) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/2
Stay awaySo many negative reviews must be interpreted as a giant RED FLAG ( % 5.00) They are simply con artists ( % 0.00) Do NOT trust or use any services offered by rentalcover ( % 0.00) I wish I had the sense to go into this page before purchasing the "full coverage" scam they sold me ( % 35.00) Do not throw away your money, they will disown you and make everything they can to avoid reimbursementsDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/2
Dear Rentalcover ( % 0.00) com - Please sort out my claim————amenment— ( % 0.00) ( % 0.00) ——— Excellent service and support, clear instructions from Team lead and CSM ( % 55.00) Speedy handling ( % 0.00) Claim refund processed same day ( % 0.00) Very pleased with this service ( % 65.00) Please keep up the great work! Kind regards, Johnny ———-original ( % 80.00) ( % 0.00) ————— Dear Rentalcover ( % 0.00) com Very poor response time regarding claim ( % -52.00) Car hire(Rentalcars ( % 0.00) com - Alamo - in app Insurance purchased from rentalcar ( % 0.00) com) Car Hire: Copenhagen airport - feb ( % 0.00) ( % 0.00) Upon returning car Alamo detected scratches on rims ( % 0.00) Alamo Charged me DKK - Alamo instructed me to report claim at rentalcover ( % 0.00) com for refund ( % 0.00) - Claim no ( % 0.00) reported ( % 0.00) ( % 0.00) to rentalcover ( % 0.00) com Successfully delivered claim - but no email receipt and no claim detected on rentalcover ( % 75.00) com profile ( % 0.00) - Called rentalcar ( % 0.00) com ( % 0.00) (No contact number for rentalcover ( % 0.00) com) Experience, Guidelines read up for seconds Guided through menu min ( % 0.00) spent - if you choose for support- call get disabled(hapend to me several times) - Got great and kind support from sales executive and advice follow up in email ( % 32.50) - Claim no ( % 0.00) reported ( % 0.00) ( % 0.00) to rentalcover ( % 0.00) com Successfully delivered claim - but no email receipt and no claim detected on rentalcover ( % 75.00) com profile ( % 0.00) - When logged into rentalcover ( % 0.00) com - chat support next to claim I activated chat ( % 0.00) In support chat I got redirected to rentalcar ( % 0.00) com chat (not knowing that chat redireted to other Company) who ofcause cant assist, but was kind enough to advice me with link to report claim at rentalcover ( % 15.83) com - and is now returned to the same loop ( % 0.00) Next step? Is my claim registered? and handled? NB ( % 0.00) I only get to fill out page of information required ( % 0.00) - when I choose next - my claim is successfully submitted - same scenario on both claims ( % 25.00) I was not given the chance to upload the requested data (Which I have ready for you?): Your rental agreement from the rental car company Your driver’s licence Bank statement showing your payment for the rental Final invoice from the rental company (available when the damage costs are settled - this may differ from your initial invoice) ( % 15.00) We may also request that you provide an invoice showing the repair cost for damages ( % 0.00) Looking forward to get this claim sorted out ( % 0.00) (Enter Reference number -INS is included so it should be easy for you to identify me and reply to me) Kind regards, JohnnyDate of experience: February , ( % 51.67)
trustpilot
POSITIVE 🙂
2021/2
We rented a camper van for days had…We rented a camper van for days had insurance with RentalCover ( % 0.00) com ( % 0.00) We had a claim for a broken window & after a few back & forwards with the paperwork it was paid into our account ( % -20.00) We have used them a number of times before, but this is the first time we have had a claim ( % 25.00) Until you have a claim you never know how good the insurance company is that you use ( % 70.00) Would definitely recommend RentalCover ( % 0.00) comDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/2
Rental covers it is very faster refund…Rental covers it is very faster refund the money, just only two for refund ( % 13.33) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/2
Iam writing to thank you for the…Iam writing to thank you for the quality of service provided by your company ( % 0.00) I sincerely appreciate your efficienct, gracious customer service ( % 50.00) I am very Satisfied with the rental cover ( % 65.00) I think you are the best insurance company according to me ( % 100.00) Iam so thankful for what I have ( % 0.00) Thank you so muchDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/2
I thought the process was very straight…I thought the process was very straight forward ( % 23.00) Just submit the required docs on to their online portal and they followed up with a couple questions and then weeks later I got my money back! Just wish there was a hotline to call , but maybe it’s a good thing there is no call CenterDate of experience: February , ( % 23.33)
trustpilot
POSITIVE 🙂
2021/1
I would definitely recommend…I would definitely recommend RentalCover for car insurance ( % 0.00) I needed to make a claim and once I had submitted all the necessary forms and documents it was settled without delay or complication ( % 0.00) The information they provide to support making claims was easy to read and clear to follow ( % 26.67) They answered all correspondence quickly and with good faith ( % 51.67) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/1
Hit a Kangaroo and had to pay $,…Hit a Kangaroo and had to pay $, and you guys reimbursed me with a day cheers easy and good serviceDate of experience: January , ( % 56.67)
trustpilot
POSITIVE 🙂
2021/1
very quick and easy to use ( % 43.33) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/1
Very correct and fast settlg of claimDate of experience: January , ( % 20.00)
trustpilot
POSITIVE 🙂
2021/1
Claim process easy and pain freeDate of experience: January , ( % 43.33)
trustpilot
POSITIVE 🙂
2021/1
Good efficiencyReally quick to get my money back! Good efficiency and I’ll choose rentalcover next time!Date of experience: January , ( % 34.67)
trustpilot
POSITIVE 🙂
2021/1
Everything was fineIt was easy to claim the indemnification ( % 43.33) A few days later we already got the money ( % -10.00) The service team kept us always up to date with the progress of our claim ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/1
Excellent service with small amountFirst time that I needed a reimbursement from this company ( % 37.50) I have to say that it was only euros ( % 0.00) All the procedure was online and they transfer the money to may bank really quickly ( % 33.33) Excellent service ( % 100.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/1
Excellent serviceThis was the first time in my life I ever made a claim with an insurer ( % 62.50) I have to say I expected it to be difficult, but I was blown away by how simple it was ( % -20.00) It took longer for the expense to appear in my credit card company's reports than it took for me to have the money reimbursed ( % 0.00) I must have spent an hour total filling in the forms ( % -5.00) The bulk of the work was just gathering the various files I needed, the form itself is very simple ( % 0.00) My claim was approved the next day and in my bank account the day after that ( % 0.00) I will definitely continue to use this insurance product when renting cars ( % 0.00) I am confident enough in it now to start recommending it to my friends, as well ( % 25.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2021/1
The best insuranceDate of experience: January , ( % 100.00)
trustpilot
POSITIVE 🙂
2021/1
Never give them your e-mail!!I have tried for a very long time to unsubscribe from the RentalCover mailing list - I simply cannot understand why their unsubscribe system does not work!!! Every time the same message: "You will no longer receive any e-mails from us" ( % -2.17) I have also sent an e-mail directly to "sales@rentalcover ( % 10.00) ( % 0.00) ( % 0.00) " - NO response ( % 0.00) Therefore, my clear advise: If you do not like spam-mail, junk-mail, etc ( % 10.00) NEVER EVER give them your e-mail address ( % 0.00) You will regret it ( % 0.00) They deserve ZERO stars ( % 0.00) UPDATE: January th, - Yesterday I got another email from Rentalcover - even after the same company responded to my review with "from now on I will not receive any more emails" ( % 25.00) This should remind everybody of how ridiculous and untrustworthy RentalCover is!! Tell me, don´t you have a single competent IT specialist in your company who can handle one simple task such as deleting a person from an email list ??? TOTAL AMATEURS - NO STARS!!!!! UPDATE: January nd, - today exactly the same answer from RentalCover as last time - excited to see what happens next ( % 4.84) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/12
Best customer experienceBest customer experience, they resolve my issue fast ( % 60.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/12
Claims process was very easy and claim…Claims process was very easy and claim was processed and paid within - days ( % 56.33) Very impressive ( % 100.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/12
Damage to a rental carI damaged a rental car while parking ( % 0.00) The clear instructions, easy upload of the required documents and super quick refund of the costs charged be the rental car company were a really pleasant experience ( % 38.67) Thank you!Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/12
It took two goes to submit the required…It took two goes to submit the required documents and photos, but overall it was reasonably quick for an insurance claim ( % 16.67) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/11
Two accidents - got money back easilyLooked for an insurance cheaper than those from Hertz and found this one online ( % 0.00) Had two single-vehicle accidents during my drive, RentalCover approved the claim in business days and I got the money on my bank account day later ( % 0.00) Was always scared of dealing with insurance companies, but that one was really great ( % 80.00) Very simple procedure to submit a claim ( % 0.00) Will definitely use them next time ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/11
Very satisfiedWe had a cracked windshield on our rental ( % 20.00) The review by RentalCover was swift and professional ( % 10.00) We were paid out within days ( % 0.00) Very satisfied ( % 65.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/11
FantasticFantastic ( % 0.00) Simple and quick claims process and money back within days ( % 11.11) What a great company ( % 80.00) Highly recommendedDate of experience: November , ( % 16.00)
trustpilot
POSITIVE 🙂
2020/11
Quick and easy claims processThe claims process was easy to follow and clear ( % 32.50) I received payment within a week of submission - it was perfect!Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/11
GreatGreat ( % 0.00) I recommend to rent cars from them and do insurance ( % 0.00) The car was damage and I paid money to the rental agency ( % 0.00) Lucky that I did a insurance, Rental Cover, return me the money back with no problemDate of experience: November , ( % 16.67)
trustpilot
POSITIVE 🙂
2020/11
Recommended for the priceGot most of my money back I had to pay ( % 25.00) Recommended for the price ( % 0.00) The claim form could have been a bit simpler ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/11
BriliantRentalcover saved me over £ in insurance excess ( % 0.00) The rental company was horrible but Rentalcover was superb ( % 0.00) Very professional and understanding throughout the process ( % 13.00) I am not hiring any car ever again without taking out the excess waiver from Rentalcover ( % 0.00) Keep up the great work guys ( % 80.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/11
Absolutely fabulous service and ease of…Absolutely fabulous service and ease of doing business ( % 40.00) Couldn't be happier ( % 0.00) Thank you ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/11
Unfortunatly hit a Roo when driving the…Unfortunatly hit a Roo when driving the hire car, got back home submitted the claim and got paid the next day ( % 0.00) Well worth the money paidDate of experience: November , ( % 30.00)
trustpilot
POSITIVE 🙂
2020/10
Rentalcover ( % 0.00) com is a scam ( % 0.00) I have attempted to make a claim with rentalcover ( % 0.00) com and them website is set up to not allow claims and there is no way of contacting the company via their website ( % 0.00) How do I contact them?? I'm dollars out of pocket ( % 0.00) Update: It's now clear that the only staff RentalCover employ are people to respond to all the terrible reviews they receive online ( % -30.00) I've received nothing, but automated emails from the company ( % 0.00) Fortunately I'd collw Ted enough information from the rd party and they were honest and had a real insurance company, so I was able to make a successful claim independently of RentalCover ( % 35.00) **DO NOT GIVE YOUR MONEY TO RENTALCOVER ( % 0.00) COM**Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/10
Service provided by RentalCover was top for efficiencyService provided by RentalCover was fully satisfyng and ready, processed entirely on line by filling few simple form ( % 10.00) I've suffered a little damage (€) on renting a car in Sicily and, beetween my claim and their refound have passed perhaps no more than hours ( % -21.88) Top for efficiency!Date of experience: October , ( % 50.00)
trustpilot
POSITIVE 🙂
2020/10
Perfect servicePerfect service, claim handled quickly ( % 66.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/10
Please do not trust this company!Took out a policy in August to cover a vehicle rental as I was concerned about the number of exemptions in the hire company's rental agreement ( % 0.00) I felt reassured that rentalcover ( % 0.00) com's policy had very few exemptions ( % -26.00) Unfortunately we were involved in life-threatening accident which led to the car being written off ( % -50.00) Rentalcover ( % 0.00) com's policy covered us up to $, so we were initially relieved we had purchased additional insurance and their policy clearly covered our claim ( % 5.00) This relief was short-lived ( % 0.00) Rentalcover's communication was absolutely appalling ( % -35.00) They took weeks to reply to emails ( % 0.00) There was no contact number and they refused to provide one ( % 0.00) They refused to speak directly with the hire company regarding the claim ( % 10.00) They showed zero compassion or empathy ( % 0.00) After months they refused to pay the claim then proceeded to ignore us when the hire company started pursuing legal action against us ( % 15.00) They essentially left us to fend for ourselves against the hire company because this wasn't a simple $ excess claim ( % 0.00) I eventually complained to the Australian Financial Complaints Authority (AFCA) who agreed that Rentalcover ( % -10.00) com were responsible in full for the claim and also awarded us $ in non-financial losses ( % 27.50) Even then it took over a month and multiple threats from the rental companies lawyers for them to pay even though they are bound by AFCA's determination to settle the claim ( % 0.00) Do not trust this business, please use a reputable insurer! //: Below is an update to my review regarding the response below by Rentalcover which is factually inaccurate ( % 62.50) "Our legal review of the rental agreement meant that you, the customer, was not responsible for all of the charges that the rental company was making you liable for ( % 0.00) This meant that under the terms of the policy we simply could not pay the total claim amount ( % 0.00) The RentalCover policy is not primary insurance and covers costs insureds are responsible under the terms of the rental agreement ( % 0.00) The rental company was acting against their own rental agreement and unfortunately putting you in the middle and using scare tactics by threatening legal action ( % 6.67) We see this quite often where rental companies act in bad faith or conduct fraudulent activity" AFCA determined that I and therefore Rentalcover were responsible for all the charges sought by the Rental company and Rentalcover paid these charges in full, therefore your legal team were incorrect ( % 1.25) "You stated in your comment, that we refused to speak to the rental company and that we refused to speak to you directly ( % 10.00) Please note that we did in fact speak to the rental company and in fact our CEO made multiple attempts to speak to you personally but you did not respond ( % 0.00) We wanted to speak to you to ensure you understood the situation and reassure you that we would look after you, whilst the rental company was putting you through the ordeal ( % 0.00) " I have multiple emails from the Rental Company stating they have contacted rentalcover on multiple occasions with no response ( % 0.00) I received vague emails as to the reason for rejecting the claim and no clarity was provided to the rental company regarding this ( % -50.00) Then CEO contacted me year after I initially submitted the claim and only after AFCA had determined that rentalcover were responsible for the claim ( % 6.67) He apologised for the way this claim had been handled throughout the process ( % 0.00) "We agreed to settle the claim in full with you in good faith regardless of the questionable actions of the rental company ( % 18.33) We do empathise with you on the situation you were put under ( % 0.00) " You did not do this in good good faith ( % 70.00) You only did this as you were bound to pay the claim by the AFCA determination on my case "We hope this has clarifies your doubts on the process ( % 0.00) " I find the fact you've have lied about the details of the claim in response to my review is extremely insulting ( % -100.00) This only further illustrates the dishonesty and lack of care for customer's shown by Rentalcover ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/10
Super good value for moneySuper good value for money! Easy to buy, much cheaper than the insurance provided by the rental company at desk, very easy and fast procedure in case of any damage! Super!!Date of experience: October , ( % 47.93)
trustpilot
POSITIVE 🙂
2020/10
We got claims and both refundedWe got claims and both refunded ( % 0.00) Top serviceDate of experience: October , ( % 50.00)
trustpilot
POSITIVE 🙂
2020/10
Their site did not work nor could make…Their site did not work nor could make a claim ( % 0.00) Moreover, I contacted gotogate, the site which I used to purchased the flight and insurance, and was told Xcover's system is down and I cannot be helped ( % -15.56) This is after hours trying to reach them ( % 0.00) Save your money ( % 0.00) Its a scam ( % 0.00) Thanks for your reply - but it was not shortly after resolved ( % 10.00) Gotogate even could not reach or make the claim in the first few days (I had hours to get a refund to my ticket), and they advised me to cancel it and make the claim ( % 2.50) The claim was rejected after the tenchnical team fixed it ( days later) and am still trying to talk to the flight company to receive a refund as I would have had the option to in the first hours ( % 11.67) Essentially, it would have been better for me not to get Xcover protection ( % 25.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/10
This company may be great until you…This company may be great until you need to make a claim, then you’re ghosted!Date of experience: October , ( % 80.00)
trustpilot
POSITIVE 🙂
2020/10
I didn’t want to try but I had to :)I got some pace of mind thanks to them: received the money for my claim after less than h (I raised the claim on Sunday and got money on Wednesday) ( % 17.78) Definitely I will buy the insurance again!Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/10
above all a great serviceabove all a great service, fast and uncomplicated!! first i couldnt solve my refound by cellphone, by pc it worked totally fine ( % 42.99) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/10
great servicethe team was really efficient and responded quickly to my emails and inquiries ( % 44.44) i received the money in days on my account ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/10
Do not trust- you won’t get a penny back!UPDATE!!! As soon as I posted this review they got back to me ( % 0.00) (Clearly they read these reviews carefully- only way to get their attention) They offered us an amount that did not even meet the bare minimum of what the policy covers ( % 5.00) We had paid the full rental amount in advance and were not reimbursed for the days we could nor use the broken down car ( % -6.85) They also promised us and I quote: “ As this policy covers for the telephone bill which is related to the roadside assistance ( % 0.00) ” Which they did not reimburse us for either ( % 0.00) This company is a total scam that lies to their customers and does not pay! Do not use! We had our rental car break down in the middle of the interstate and had to pay several hundreds of dollars for a new car rental (on top of what we had paid for the days we didn’t use the broken down car) and very high phone bills because the car rental company put us on hold for HOURS ( % 1.48) This was in August and we have not yet seen a penny of insurance money ( % 0.00) They take weeks to respond to emails and provide no phone number to call ( % 0.00) Do not trust this company!! Would be so much easier and faster if I could call them and speak to an actual human!!Date of experience: October , ( % 10.00)
trustpilot
POSITIVE 🙂
2020/9
Customer Service qualityMy claim was approved but i did not receive the full amount of my claim ( % 35.00) When i tried to ask questions it is hard to speak to anyone and response via email is days after ( % -29.17) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/9
I had been dealing with Milissa most of…I had been dealing with Milissa most of the time at Rentalcover and what was promised was accomplished and in a very short time ( % 30.00) Something very rare in today's society ( % 39.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/9
A perfect experience of an excellent…A perfect experience of an excellent client services ( % 100.00) I got a damage in my car, I sent all the documents required and within days I received the money directly to my bank account ( % 10.00) Thanks a lotDate of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/9
TrustableTrustable company and clear information ( % 10.00) I will repeatDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/9
I have been travelling to Switzerland…I have been travelling to Switzerland and every time I would purchase insurance at the rental desk ( % 0.00) On this occasion, the insurance at the desk was almost double the price for the rental therefore I have browsed online and found Rentalcover ( % 0.00) com, thank God I did, I ended up scrathing the side of the car and having one dent on the other side, while coming out of tight parking space, the total charges for repair were CHF +, with the rental excess at CHF I had CHF + deducted from my account ( % -10.12) RentalCover ( % 0.00) com had sorted me out within days, giving me back all the amount deducted by the car company ( % 0.00) Their communication is excellent, I do recommend you keep the following documents in case you would need to claim insurance: SIGNED RENTAL CONTRACT, COMMUNICATION WITH RENTAL CAR COMPANY, SELF DECLARATION OF ACCIDENT or POLICE REPORT, BANK STATEMENTS CLEARLY SHOWING CHARGES ON CREDIT CARD ( % 36.67) So, in short, I recommend rentalcover ( % 0.00) com, but be reminded that purchasing rd party insurance will incur in charges on your credit card which can be inconvenient ( % -60.00) This company has not let me down, I cannot recommend them enough ( % -7.78) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/9
You email me and ask for a reviewYou email me and ask for a review ( % 0.00) I submit my review ( % 0.00) And now you spam me asking for a review ( % 0.00) For real? John BalsillieDate of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/9
Great serviceGreat service Used rentalcover ( % 80.00) com for car insurance ( % 0.00) Filed a minor claim and it was resolved very quickly and professionally ( % 16.11) Would use again ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/9
Fastest claim processingIn one of my rentals this summer I scratched the car and had to claim for it ( % 0.00) The claim was processed overnight and paid next day ( % 0.00) I work in the insurance industry and never saw such fast turn around time for all classes of insurance ( % 10.00) Really impressive ( % 100.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/9
Great ServiceDate of experience: September , ( % 80.00)
trustpilot
POSITIVE 🙂
2020/9
So easySo easy and fast responseDate of experience: September , ( % 31.67)
trustpilot
POSITIVE 🙂
2020/9
Really goodEfficient , professional, helpful ( % 15.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) all perfect thank youDate of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/9
Courteous ServiceExcellent alternative to insurance at the rental counter ( % 60.00) Highly recommend this insurance company ( % 16.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/9
Highly recommended!Date of experience: September , ( % 16.00)
trustpilot
POSITIVE 🙂
2020/9
Worth every penny - do not spend a penny at the counter after you take thisI had a flat tire on the car I hired and enterprise charged me CHF for it ( % 13.75) I paid up at the counter when returning the car and then claimed this back from rentalcover ( % 0.00) com ( % 0.00) They needed some basic (all readily available documentation) and i had the money in my account days after i made the claim ( % 20.00) Completely hassle free and totally worth it - the equivalent policy if i had bought it at the enterprise counter would have cost me - ( % 26.67) X more than what i paid for thisDate of experience: September , ( % 50.00)
trustpilot
POSITIVE 🙂
2020/9
Great ServiceI had an accidental scrape with a hired car and luckily had covered the vehicle with Rentalcover ( % 56.67) com ( % 0.00) Everything was solved within a few days and I received the full amount of costs in my account ( % 7.50) Would totally recommend - just read the small print!Date of experience: September , ( % -12.50)
trustpilot
POSITIVE 🙂
2020/9
excellent customer serviceThe cover provided was excellent ( % 100.00) The cost of the cover was half the price the rental company wanted and covered more, all with zero excess ( % 16.67) When we made a claim for the windscreen it was dealt with efficiently and the money returns to our bank within working days ( % 0.00) We would highly recommend using them and will in the future ( % 8.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/9
Use this for my car booking on NZUse this for my car booking on NZ, cheap and good coverageDate of experience: September , ( % 55.00)
trustpilot
POSITIVE 🙂
2020/9
Efficient ServiceAfter a long drawn out claim with Apex in New Zealand my experience with Rental Cover was quick and efficient ( % 13.99) Thank heavens somebody told me anout them and I have not lost a penny over the matter ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/8
I rented a car in Lapland in FinlandI rented a car in Lapland in Finland ( % 0.00) When driving back to the rental company a froncoming car threw a stone in the the windscreen which was broken ( % -20.00) Normally the insurances by rental companies to not cover the damages to windscreen but RentalCover did it! I was very fortunate when taking the assurance from RentalCover ( % 35.38) com and not the rental company ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/8
Quick and easy process for signing up…Quick and easy process for signing up as well as claiming ( % 40.00) RentalCover gave me peace of mind and I will gladly use them again ( % 50.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/8
Highly recommendWebsite is easy to navigate ( % 29.67) Great customer service, prompt responses to queries ( % 80.00) Insurance package is very reasonably priced, and available worldwide ( % 33.00) Although it is pay and claim, once the claim is accepted (in our case within days of submitting), reimbursement to our bank account was within days ( % 0.00) Highly recommend!!!Date of experience: August , ( % 16.00)
trustpilot
POSITIVE 🙂
2020/8
Claim procedures were smoothOur rental car was damaged accidentally while exiting a multilevel carpark ( % 0.00) After settling with the rental company, we filed for a claim ( % 0.00) Claim procedures were smooth and updates of progress was clear ( % 25.00) Thank you rentalcover ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/8
Transparent InsuranceI hired insurance for my rent and needed to use it ( % 0.00) There was due compensation and the procedures were quick and easy ( % 21.39) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/8
easyeasy, handy, fast, transparentDate of experience: August , ( % 40.00)
trustpilot
POSITIVE 🙂
2020/8
Amazing serviceIt was my first time I used RentalCover and I had a small accident with my car (took a car at Sixt in Croatia), got a couple of scratches ( % 20.00) I claimed a refund from rental cover a got money back after a week ( Euro) ( % 0.00) The only thing you need to know about is you might a bit lower refund from rentalcover cause of the conversion from different currencies, but that's minor ( % -1.67) Anyways rentalcover insurance is much cheaper than full coverage from a rental company ( % 27.50) Will definitely use rentalcover again ( % 0.00) Thanks for the great service!Date of experience: August , ( % 50.00)
trustpilot
POSITIVE 🙂
2020/8
Had an uncommon claimHad an uncommon claim, from a extremely late damage-claim by the rental company, whih I first contested, got reduced and finally paid by bank transfer ( % 31.00) ( % 0.00) After a first misunderstanding due to the uncommon situation, my claim for reimbursement was accepted and paid out in full within days to my bank-account ( % 31.87) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/8
Very satisfied with the serviceVery satisfied with the service ( % 57.50) I was charged by a rental company for the full excess amount ( euro) because of a scratch on a bumper ( % 35.00) Made a claim with RentalCover and got paid within just a few days ( % -20.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/8
It was was easy to deslIt was was easy to desl, quick to open the claim, the insurance company kept in touch during the process and paid me in time ( % 30.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/8
Can't recommend RentalCover enough ( % 0.00) Can't recommend RentalCover enough ( % 0.00) I've used them multiple times, easy fast sign up ( except needing to go hunting for an old reference number to buy a new policy ( % 17.39) ( % 0.00) ) and less than half the cost of desk front options ( % -16.67) Where they shone though was to cover a somewhat unbelievable damage claim, one month after drop off, by Europcar that I caused a tiny wheel rim scratch ( % -12.50) They even covered the extra gouge on top by Europcar for "admin" ( % 25.00) Highly recommended ( % 16.00) Would not rent without their policy ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/8
ClearClear, easy and fastDate of experience: August , ( % 43.33)
trustpilot
POSITIVE 🙂
2020/8
I got very quick serviceI got very quick service ( % 43.33) My insurance worked % ( % 0.00) Had a minor damage and had to provide all documents by email after initial submission was incomplete ( % -2.50) Money back on my account within a week ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/8
Avoid this companyI have to agree with others - this insurance cover is nothing but a scam ( % 0.00) I bought it in January when renting a car in Tenerife - paid EUR ( % 0.00) I then had an accident (was hit by another car) and paid EUR to the rental company for damages ( % 0.00) Immediately after that I submitted a claim to the RentalCover ( % 0.00) It's been months and I still didn't get it resolved ( % 0.00) Every time I ask for update, they say they wait for information from rental company ( % 0.00) I recommend avoiding this company! UPDATE (reply to comment below): I received an update from RentalCover ( % 0.00) The email is very similar to all other emails I received so far - "Rest assured, we are doing our best to get your claim resolved as soon as possible" ( % 19.50) This is after months ( % 0.00) In that email they also say "As stated in your policy wording, for not-at-fault accidents, we will investigate with the rental company for the liability review ( % 0.00) After you are found not at fault, the rental company will refund you the amount ( % 0.00) " So basically they wait for rental company to respond because accident was not my fault ( % 0.00) But the rental company seems to be ignoring the request ( % 0.00) At the end I'm the one who paid both those companies and is left with nothing ( % 0.00) Is that what insurance is for? Buy insurance and then hope that you won't have an accident caused by someone else?Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/7
Quick and very helpfulProcedure was quick, without any issues ( % 28.89) Refund followed immediately once all information regarding the claim were providedDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/7
Very easy online purchase and claim processVery easy to buy online and if you are wondering how the claim process works, as lets face it we never want to, I can assure you that for me it was very efficient process ( % 39.89) Simply gather all the requested documents together and attach at the nominated spots in the online claim form ( % 0.00) There then begins a series of emails updating you on the progress of your claim all the way through ( % 0.00) As my claim all checked out I was refunded the money I had paid put to the rental company within three days ( % 0.00) I recommend this to one and all and will be using rentalcover next time I hire a car ( % 0.00) As a bonus they were cheaper than other alternativesDate of experience: July , ( % -12.50)
trustpilot
POSITIVE 🙂
2020/7
Fast reply and actingDate of experience: July , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/7
fast service!fantastic! the claims-service is fast, they already paied in days, i was really impressed!Date of experience: July , ( % 21.67)
trustpilot
POSITIVE 🙂
2020/6
Easy to deal withEasy to deal with ( % 43.33) Very transparent ( % 20.00) Fuss free stress freeDate of experience: June , ( % 40.00)
trustpilot
POSITIVE 🙂
2020/6
TrustySimple, fast, trusty, worth it , Best in the world I absolutely try it again ( % 42.50) I hope you do and enjoy that ( % 40.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/6
Would highly recommendWe had an accident while renting a car in New Zealand ( % 14.82) I was very skeptical of being reimbursed through the insurance we got through RentalCover ( % -65.00) com (having experienced other dealings with different types of insurance companies) ( % 22.50) I must say I was very pleasantly surprised ( % 10.00) Their website and claims process was very easy to use, their communication was quick and friendly ( % 42.39) It was difficult to get some of the papers they requested, but through no fault of theirs, it was VERY difficult because of the rental car company itself (the papers RentalCover ( % -57.50) com requested were quite appropriate in my opinion) ( % 50.00) Once I got the papers to them, they paid my claim within days ( % 0.00) No question I would use them every time I travel ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/6
Easy, satisfiedIt was so easy to file a claim and my money was sent to me quicker than I had expected!Date of experience: June , ( % 43.33)
trustpilot
POSITIVE 🙂
2020/6
I’m not happy with your explanation ( % -40.00) I’m not happy with your explanation ( % -40.00) If I would have a Total Damage Accident over ’ CHF Rental Cover would pay me only ’ CHF due to the Exchange Rate ( % -4.17) So I would have to pay a Quarter of the Damage myself ( % 0.00) That can not be! You are calling your Insurance a Full comprehensive Insurance ( % 35.00) And I paid for that Coverage ( % 0.00) I agree that you can not take the Exchange Rate from the Credit card ( % 0.00) But it is easy to get the Exchange Rate from the Internet for the day the Damage Booking had happened ( % 43.33) In my case the booking was on the th of February ( % 0.00) If you google the Exchange Rate in the Internet you get the following: The Exchage Rate at the th of march was ( % 0.00) ( % 0.00) In our case that is ( % 0.00) times ( % 0.00) is equal ( % 0.00) CHF ( % 0.00) I think that’s OK, all other payments are not right ( % 7.74) And the Reply from RentalCover: Thank you for your email ( % 0.00) We understand your concern with converting the currency of loss (ZAR) into your chosen payment currency and wanted to share that there are many other factors which can affect your final claim amount ( % 12.50) These include bank charges for sending and receiving money transfers (which we take into account when calculating your payment) ( % 0.00) You may have also incurred out of pocket fees and transaction fees for using your credit card abroad which are not covered by your policy ( % 0.00) While we have done everything we can to make your claim as simple as possible we understand this may not be the outcome you were hoping for ( % 0.00) I’m sorry we couldn’t be of more help on this occasion and wanted to thank you for your understanding ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/6
RentalCover compensated me for all lossesThe rental company wrote off a fine for damage that I didn't cause ( % 41.67) The car passed through the keybox, and the dispute was not won ( % 0.00) RentalCover compensated me for all losses ( % 0.00) I am grateful to them!Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/6
Very quick processing of claimsDate of experience: June , ( % 43.33)
trustpilot
POSITIVE 🙂
2020/6
I greatly appreciate RentalCover's…I greatly appreciate RentalCover's willingness to resolve the case ( % 80.00) I would like to comment on some peculiarities in Argentina ( % 0.00) In general, several of the vehicles that circulate do not comply with current regulations on third-party insurance (mandatory by law) ( % 1.67) This makes any subsequent claim difficult ( % -25.00) On the other hand, car rental companies often have their own maintenance and repair shops, so they set their own costs and prices ( % 35.83) For this reason, and despite the time elapsed, I thank RentalCover for compensation for damages ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/6
easy claim and fast payouteasy to purchase online ( % 31.67) good price relative to rental car companies full cover ( % 35.00) easy claim process and fast payout ( % 31.67) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/6
Simple, quick and effectiveMade a claim without any problems and it got process within days ( % 16.67) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/6
Very quick serviceVery quick service, quick refund all good ( % 45.00) Cheap full coverage insurance ( % 37.50) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/6
Fast and easy ( % 31.67) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/6
Very helpful service ( % 20.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/6
Efficient in dealing with my car accidentEfficient in dealing with my car accident in Norway ( % 0.00) Fast reply by the correspondence ( % 20.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/6
A very straight forward process with…A very straight forward process with great staffDate of experience: June , ( % 44.00)
trustpilot
POSITIVE 🙂
2020/6
Very fast pay without excess questions ( % 26.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Rentalcover were greatRentalcover were great! Super easy to claim and paid the money into my account within days ( % 58.89) Must easier to deal with than the actual rental car companyDate of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Fast response and quuck claim actionDate of experience: May , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/5
CHOICE NO ( % 0.00) After some damages at the car it was an easy way to fill out the damage form as everything is well explained and includes a good step by step form ( % 56.67) We didn't even need to wait days until we got the money back without any problems and got updatet about the process within several emails ( % 0.00) Thanks for keeping us safe during our travels!Date of experience: May , ( % 35.00)
trustpilot
POSITIVE 🙂
2020/5
Patient and kind attention, reimbursement with no complications!I rented a car on sixt last February in Spain ( % 30.00) After the whole process of returning the car was finished, I received an email in which they were charging me with euros for scratches on the tyres!! (Which at the moment of returning the car they only took photos and said they wouldn’t charge anything) ( % 15.63) Luckily I had purchased the full protection cover at rentalcover ( % 34.17) They were very patient with me since it was the first time I had to make a claim and didn’t understand the process, they explained and waited patiently and kindly ( % 35.00) Once everything was ready, they reimbursed the money without any problems ( % 20.00) I highly recommend the service because otherwise the rental can be a real pain in the neck and a very expensive one!!Date of experience: May , ( % -9.67)
trustpilot
POSITIVE 🙂
2020/5
The company was very helpful and…The company was very helpful and pleasant when I had to put in a claim ( % 37.78) Everything was handled in a timely manner ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Good service and fast responseAfter filing our claim we got fast and satisfactory response ( % 36.67) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
I purchased insurance on my rental car…I purchased insurance on my rental car while I was in Australia ( % 0.00) There was damage to the car when I returned it which I claimed against my rentalcover ( % 0.00) com policy ( % 0.00) Everything went smoothly and I received my claim money very quickly with no hassle ( % 41.67) I would definitely recommend them ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Car hire in EuropeVery good experienceDate of experience: May , ( % 70.00)
trustpilot
POSITIVE 🙂
2020/5
Impressed with Rentalcover ( % 100.00) com serviceI am very impressed with RentalCover ( % 100.00) com for their responsiveness in processing my claim which took about a week and was glad to have the support and guidance from the company throughout this process ( % 50.00) As a contrast, I cannot say the same for the rental car company (Australia) which I had gotten the car from ( % 0.00) Although the incident (the rented car was hit by a reversing delivery car) happened in April , the rental car company only notified me in October on Damaged Liability Fee payment ( % 0.00) Then the tormenting process of recovering my payment lasted for months till end April when the third party defaulted on the payment ( % 0.00) This whole process was very frustrating and emotionally draining as this rental car company was very silent and slow about helping me get through the recovery of the fee (which I had paid to them since Nov ) from the third party ( % -10.33) Throughout these months, all the correspondences was by own own initiative ( % 60.00) However, glad that the turn around was a happy one ( % 65.00) RentalCover ( % 0.00) com responded very promptly to my claim, and not only so, I was very touched by what they did ( % 13.33) They assisted to get the signed rental agreement (a required document for processing the claim), which I was not able to produce, from rental car company on my behalf so that they could complete my claim ( % -7.50) Deeply appreciate your kind act and certainly I would get my rental car insurance from you in all future travels, for the assurance and peace of mind that my family and I would be well covered ( % 20.36) Thank you RentalCover ( % 0.00) com ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
fast and efficient processing of my…fast and efficient processing of my file ( % 20.00) Simple and courteous email exchange ( % 30.00) I never rent a car without their additional coverDate of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Appreciated your workEven in the midst of the Wuhan virus pandemic , your team, Rentalcovers and Rentalcars com people worked hard and gave me insurance ( % -4.58) Sincerely thank all of you ( % 50.00) And I pray that you and all UK people will have a pleasant time at the pub soon ( % 73.33) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Very fast and efficientVery fast and efficient ( % 23.00) I’d definitely consider using their product again ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Highly recommendQuick, honest and reliable ( % 38.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Good serviceGood service Hope they should all types of insuranceDate of experience: May , ( % 70.00)
trustpilot
POSITIVE 🙂
2020/5
Excellent serviceExcellent service ( % 100.00) Easy transaction ( % 43.33) Far superior to any other car insurance service for rental cars ( % 22.50) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
They work so quickly and exactly ( % 29.17) They work so quickly and exactly ( % 29.17) Thank youDate of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Easy and agile by the contract process ( % 46.67) Easy and agile by the contract process ( % 46.67) Easy by the claim process Really reliable!!!!Date of experience: May , ( % 31.67)
trustpilot
POSITIVE 🙂
2020/5
My rating is for Rental CoverMy rating is for Rental Cover ( % 0.00) Keeping it short and simple, I have never dealt with any insurance company better than Rental Cover ( % 16.67) Precise information on what is required and fast execution once the information is provided ( % 30.00) Period ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Wind shield damage in Australia ( % 0.00) …I have wind shield damaged while renting in Australia ( % 0.00) RentalCover reimbursed money fast and easy way ( % 31.67) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Really appreciate the communication and…Really appreciate the communication and speed for my claim caseDate of experience: May , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/5
Incredible first experienceIncredible first experience ( % 46.67) I had a small incident and I was quickly helped by the Rental Cover team ( % 4.17) Everything is user friendly and perfectly clear ( % 23.75) I truly recommend itDate of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Excellent prices and excellent service…Excellent prices and excellent service if you need to file a claim ( % 100.00) Quick and entirely online ( % 16.67) Thanks!Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Excellent serviceExcellent service ( % 100.00) Quick and user friendly automated claims system ( % 35.42) Paid out within days of submittal ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Simple and Fast Claims ProcessProcess was simple to follow and claim processed promptly ( % 6.67) Only qualm I had was that the claim was processed on the value invoiced and not what was paid from my bank account (discrepancy due to forex rates) ( % -6.25) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Very nice and frendly CooperationDate of experience: May , ( % 78.00)
trustpilot
POSITIVE 🙂
2020/5
Never problems with insurance companies… until ( % 0.00) ( % 0.00) ( % 0.00) Never problems with insurance companies until you need them ( % 0.00) ( % 0.00) ( % 0.00) right? Well, in the case of Rentalcover, I did get a rather positive experience ( % 25.65) We hired a WD Toyota landcruiser and I had the excess insured with Rentalcover ( % 0.00) Unfortunately we ran into a small pole with the vehicle causing a damage of approx K AUD ( % -37.50) After sending the appropriate documentation to Rentalcover, I got paid for the full amount within days! Friendly and helpful "tone" in the few emails sent back and forth ( % 22.25) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Great ServiceGreat Service, prompt payment once all required documents were provided by me ( % 80.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Quick Claims ProcessingTransparent, quick, and easy processDate of experience: May , ( % 36.67)
trustpilot
POSITIVE 🙂
2020/5
Worst and best experience everI rented a car with rental cars and hired the rental cover insurance ( % 0.00) I had an accident at the beginning of the trip and had to pay the max cost foreseen in the contract with the rental company (Sixt) ( % 0.00) I paid the amount on Friday and did the reclaim to Rental Covers on Sunday morning and I received the full amount without questions (I provided all the necessary documents) on Monday! They needed only days to do the payment ( % 11.67) I loved the attention and I truly recommend hiring them ( % 70.00) Next time that I rent a car, for sure will be with Rental Cars and the insurance with RentalCover ( % 25.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
Make sure you read the fine print ( % 45.83) No coverage for COVID cancellations ( % 0.00) Make sure you read the fine print ( % 45.83) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
My RatingI am very grateful for the fair handling of my complaint ( % 20.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/5
FastFast, friendly, professionalDate of experience: May , ( % 37.50)
trustpilot
POSITIVE 🙂
2020/4
Excellent service with very prompt…Excellent service with very prompt attention to the matter,, and the resolution to the matter was satisfactorily resolved with hours ( % 46.67) ( % 0.00) Outstanding Service ( % 50.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Effective and very quickEffective and very quick! Only positive emotionsDate of experience: April , ( % 31.38)
trustpilot
POSITIVE 🙂
2020/4
Confidence in RentalCover after a recent claimI have taken out RentalCover for a few rentals in the past but was never really sure what would happen if I had a claim ( % -17.50) Recent car rental resulted in a crack in the windscreen, one of these things you can not do anything against on roads in New Zealand ( % 6.82) RentalCover was brilliant ( % 90.00) No fuss ( % 0.00) As soon as I had put in the claim it was all sorted within a few days ( % -20.00) Gave me a lot of confidence for future rentals ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Excellent serviceDate of experience: April , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/4
Rentalcover reviewMy claims were processed in less than a weeks' time thanks to their professional, quick and patient response!Date of experience: April , ( % 11.67)
trustpilot
POSITIVE 🙂
2020/4
They are as advertisedThey are as advertised ( % 0.00) Saved me $ in accidental damage to my RV rental ( % 0.00) The claims process was easy and quick ( % 38.33) It took about weeks to process and have the money back in my account ( % 0.00) I will use them again ( % 0.00) Thanks!! ShawnDate of experience: April , ( % 31.25)
trustpilot
POSITIVE 🙂
2020/4
Coast less to cover full insuranceCoast less to cover full insurance ( % 9.17) Good service ( % 70.00) Only three days to get my claim money back ( % 0.00) Wonderful car insurance coast much less compared rental car company ( % 41.67) I will use this cover again ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Reliable quality service at a fractional priceI had paid huge rental car insurance premium for years until I bumped into RentalCover ( % 40.00) com somewhere online ( % 0.00) From then on this company had saved me lots of money on car rental insurance ( % 0.00) If it’s only this, I wouldn’t standing out for them, I’d think it’s only a good deal but need ‘event prove’ for its reliability ( % 23.33) Late Jan when I traveled to Tasmania, Australia, I had an only accident for my years driving life, it costed me $ ( % -15.00) ( % 0.00) For the premium of $ ( % 0.00) I paid for my days rental cover, I got all the money back! Even included the credit card international payment fee! I couldn’t say how much am appreciated the repayment so does the smooth process in a very friendly, professional and speedy manner! I wish RentalCover ( % 20.21) com a very prosperous future and wish more people will enjoy their quality service at a fractional price!Date of experience: April , ( % 27.50)
trustpilot
POSITIVE 🙂
2020/4
Quick response and easy to claim ( % 38.33) Quick response and easy to claim ( % 38.33) Good customer support ( % 70.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
It is reliable and have a very good…It is reliable and have a very good service, it can help you percent to your insurance ( % 55.50) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
I have rented a car in Lissbon from…I have rented a car in Lissbon from Sixt, for the end of April ( % 0.00) a few days ago i got a mail from Sixt, in Portugal you can not drive private cars any moore, therfore i cacelled the car rental by Sixt as well as the rental cover with you ( % -10.00) The result is, you gave me the choice of leaving the contract continue and you addet a % to the already payd amount, or cancel the contract whitout any dammage ( % 0.00) At Sixt Lissbonn the contract could be cancelled with a charge of days rentalcharge, a amount of +-€, no other choice Nothing! With Covid- a lot of customers are obliged to cancel their contracts even if nobody does it on Purpose, it is due to Corona! Even the Airtickets by Swiss also had to be canceld, but they stay valid until the end of ( % -3.91) I think, also Car Rental companys could do a favor to their customers and encurage them to come back for the next rental! So far my report, please stay healthy, take care and thank you very much! Your customer with very good experience with Rental cover ( % 30.58) Urs WittwerDate of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
I was dismayed upon picking up my…I was dismayed upon picking up my rental vehicle when the rental company agent informed me that I would likely encounter great difficulty with a claim should I need to make one because I had not used the rental company's insurance ( % 40.00) Needless to say, the daily premium was much higher than the one I paid at RentalCover ( % -8.33) com ( % 0.00) My worst fears materialized when I had a small encounter with a fixed object that resulted in damage to the bumper of the vehicle ( % -38.33) When the car rental company sent the bill for damages to me I was sick ( % -71.43) I started my claim fully expecting to be stonewalled ( % 0.00) I provided the documents requested ( % 0.00) Some were bad scans and one had to be obtained from the rental company ( % -70.00) Again I was filled with apprehension about dealing with an "online" insurer ( % 40.00) The remaining information was obtained and provided to Rental Cover along with my proof of payment for the damage ( % 0.00) Three days later I received the funds! My husband and I were so impressed ( % 50.00) RentalCover ( % 0.00) com is everything they claim to be and were a far more reasonable option than the rental company's insurance ( % 26.67) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Good companyGood company, transparent, gave a refund minus small fee when we had to cancel trip due to covid-Date of experience: April , ( % 5.63)
trustpilot
POSITIVE 🙂
2020/4
Was not able to rent car because trip…Was not able to rent car because trip to Hawaii was cancelled because of virus ( % -25.00) RentalCover was purchased when I made the reservation for the car ( % 0.00) When I cancelled the insurance , RentalCover gave me a choice, either full refund or credit for future insurance coverage within years with % more dollar coverage than I originally purchased ( % 30.63) Couldn't have been easier ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
An useful and affordable help for the peace of mind by an extra-insurance when renting a carSince I am not familiar with insurance terminology, renting a car abroad is a bit scaring ( % 5.63) You never know what it may happen, you do not understand very well terms, what is covered and what not at the pick-up moment ( % 20.00) RentalCover,com provides a great service, starting with a quote for the car you intend/rental period/company/country, etc ( % 40.00) The price is more than affordable compared with the rental cost and to the risk of paying any damages partially covered by the rental desk policy ( % 20.00) The relation with RentalCover ( % 0.00) com is open, fair and they offer the possibility of refunding you in case you cancel your rental (this is what it happened to us because the pandemia countries closure) ( % 35.00) I highly appreciated all the service and communication with this great team, at RentalCover ( % 50.00) com ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
I needed to get a refund on a policy…I needed to get a refund on a policy that was no longer going to be used ( % 0.00) A credit voucher was quickly provided ( % 33.33) This is a good indicator ( % 70.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
An excellent company who responded in a…An excellent company who responded in a timely manner to all administration requirementsDate of experience: April , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/4
As always very easy to deal withAs always very easy to deal with ( % 56.33) Instead of cancelling we accepted the offer of credit with a bonus as we know we will be back ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Excellent SERVICE and STAFFExcellent SERVICE and STAFF ( % 100.00) I'll definitely trust rental cover again!!!Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Perfect contactPerfect contact, although we could not travel, the contact and service was perfect, thisfar ( % 100.00) We will book again ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Easy and affordableEasy and affordable, a no issue policy giving peace of mind ( % 43.33) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Quick solutionI rented car for my days Amsterdam visit at th of march ( % 33.33) I delivered car and no damage search was made on car in delivery ( % 0.00) After i turned back to my country, i saw that car rental goldcar charged my credit card euro for some scratches on back side ( % 0.00) ( renting costed less than euro) As soon as i inform rentalcover, they showed very quick action and helped me file my claim ( % 12.22) I get money in three days to my account ( % 0.00) Thanks to all rentalcover team😊Date of experience: April , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/4
Excellent experienceDate of experience: April , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/4
Excellent insurance for rental cars at…Excellent insurance for rental cars at a more than competitive cost ( % 75.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Very helpful team will definitely use…Very helpful team will definitely use them againDate of experience: April , ( % 6.67)
trustpilot
POSITIVE 🙂
2020/4
Straight forward and competitiveI have never had to do a claim with RentalCover so I can't assess on the post-issue, but from a pricing and coverage perspective, it's the most competitive that I have found ( % 35.00) No hidden costs and very straight forward to purchase a policy ( % 17.17) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Great experience with this company…Great experience with this company especially with Corona uncertainty ( % 40.00) We will deal again ( % 0.00) ThanksDate of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Readily suspended policy during…Readily suspended policy during Covid- epidemic, a lot easier to deal with than some other companies during this periodDate of experience: April , ( % 3.75)
trustpilot
POSITIVE 🙂
2020/4
An excellent service as alwaysDate of experience: April , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/4
Thank goodness we did it ( % 0.00) Thank goodness we did it ( % 0.00) Arranging cover was quick and easy ( % 38.33) it's something we've never bothered with before ( % 0.00) This time it paid off and the repayment process was simple and prompt ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Claims process was greatMy claim was approved very quickly from the time all required documents were provided to them ( % 43.33) The claims department followed up diligently when my documents were still outstanding ( % 50.00) Payment was also done very fast ( % 26.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
I've got warm and fast service from…I've got warm and fast service from Rentalcover ( % 40.00) Esp Melissa, she's kind and responsible ( % 40.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
I had an accident which would have cost…I had an accident which would have cost me over $ ( % 0.00) but I did not have to pay a cent, Thanks to rental cover ( % 20.00) It only cost me $ ( % 0.00) ,for seven days to cover me for the first $ ( % 25.00) ( % 0.00) Thanks for your service RajDate of experience: April , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/4
HonestFast, honest and without to many questions ( % 55.00) This was my first experience with claiming with rental cover and they did as promisedDate of experience: April , ( % 25.00)
trustpilot
POSITIVE 🙂
2020/4
Your service is amazing as compare to…Your service is amazing as compare to other companies and their fees are very low ( % 26.88) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Will definitely use this service every time we travelWhen we had to change our travel plans quickly due to Covid- rentalcover ( % -6.25) com did not hesitate to issue the refund which was greatly appreciatedDate of experience: April , ( % 80.00)
trustpilot
POSITIVE 🙂
2020/4
Your rate was better than what the…Your rate was better than what the rental car insurance was ( % 50.00) I like to use your service when I am in an area like Las Vegas where my $k deductible would leave me open to a lot more cost for even minor damage ( % 15.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Cancellation due to covid My rating is based on my good experience in canceling the policy for extra cover on car hire ( % 19.17) My travel plans had to be cancelled due to the covid pandemic ( % -12.50) RentalCover’s site was clear on the cancellation policy ( % 10.00) The policy premium was refunded immediately, save for a $ admin fee ( % 0.00) I was very happy with this service ( % 100.00) Thank you ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Excellent customer service from a distanceEasy to understand the cover and very quick with our refund ( % 71.67) Will use again when times are better for travelling ( % 50.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Best prices and excellent customer…Best prices and excellent customer service ( % 100.00) They actually called me during the corona virus crisis!Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Even though we had to cancel due to…Even though we had to cancel due to current situation we received full refund minus small fee very happy Will hopefully use you again if we can travel next yearDate of experience: April , ( % 9.38)
trustpilot
POSITIVE 🙂
2020/4
Car insuranceGot a full refund plus more when having to cancel due to covid virus ( % 24.17) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Covid champion ( % 0.00) ( % 0.00) RentalCover was willing to, and quick in agreeing to transfer our pre-Covid booking to the following year - this was a humane and decent response - thankyou RentalCover!Date of experience: April , ( % 18.75)
trustpilot
POSITIVE 🙂
2020/4
QuickQuick, simple and customer service is fabulous if you need it ( % 20.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Easy to setup and the prices are…Easy to setup and the prices are excellentDate of experience: April , ( % 43.33)
trustpilot
POSITIVE 🙂
2020/4
Great companyGreat company ( % 80.00) Would thoroughly recommend themDate of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Everything was so easy & effort lessEverything was so easy & effort less ( % 23.33) Fabulous to deal when I had to cancel my trip during to COVID- travel restrictions ( % 40.00) Looking forward to using them again with my credit when are allows you travel again ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Due to COVID- we had to cancel our…Due to COVID- we had to cancel our car rental ( % -12.50) Very easy procedure to cancelling & refund from this insurance company ( % 56.33) ThankyouDate of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Claim process is easyClaim process is easy, just make sure you have all the documents they require ( % 46.67) Everything is done through their website ( % 0.00) Very easy to understand ( % 56.33) You don't even need to talk to anyone, but there is a live chat if you do need information ( % 13.64) When your claim does get paid, it does get paid in your local currency (which is a good thing) ( % 35.00) Direct deposit into your bank account, so no wait time for cheques in the mail ( % 10.00) Would % recommend them to everyone, and would definitely used this service again in the future ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
great experienceclaim was settled fast with no hustle will definitely use againDate of experience: April , ( % 33.33)
trustpilot
POSITIVE 🙂
2020/4
Easy and super fast claimEasy and super fast claim! approval! I will buy the protection again for sure!Date of experience: April , ( % 32.25)
trustpilot
POSITIVE 🙂
2020/4
Very good service when I needed itVery good service when I needed it ( % 80.50) I recommend RentalcoverDate of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Great serviceDate of experience: April , ( % 80.00)
trustpilot
POSITIVE 🙂
2020/4
KindKind, Sincere, Prompt response to customerDate of experience: April , ( % 50.00)
trustpilot
POSITIVE 🙂
2020/4
I highly recommend RentalCover ( % 16.00) comVery satisfied with my first RentalCover ( % 37.50) com experience ( % 0.00) I have had a small accident in Italy ( % -25.00) After that the instructions for submitting my claim were easy and clear ( % 26.67) Expect for those required, no additional documentation were required ( % 0.00) Approved the next day after my submittion, the payment was deposited at the same day ( % 0.00) Thank you RentalCover ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Great everything was good about themDate of experience: April , ( % 75.00)
trustpilot
POSITIVE 🙂
2020/4
My experience with RentalCover ( % 0.00) com was…My experience with RentalCover ( % 0.00) com was overwhelmingly positive ( % 22.73) The instructions for submitting my claim were clear and detailed, the communication prompt and friendly and once approved, payment was deposited with alacrity! Not surprisingly, I would not hesitate to use this business again and can only recommend them ( % 12.38) Thank you ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
I saved a bomb with RentalCover ( % 0.00) comI saved a bomb with RentalCover ( % 0.00) com - and their claim process was fast, no-fuss and the claim paid out very quickly ( % 31.67) The cost of insurance from the rental car company was the same price as the rental car - so I tried RentalCover ( % 0.00) com to save in the hope I wouldn't need it ( % 0.00) But another car scratched the bumper when the car was parked and resulted in a cost of over CHF ( % 0.00) When claiming - this amount was paid out within a day - so I'll definitely use them again as they provide good value and peace of mind in case I ever need to claim again ( % 35.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
excellent help and their terms and…excellent help and their terms and conditions are reliableDate of experience: April , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/4
First time I was bit worried about make…First time I was bit worried about make a claim which was single accident in New Zealand, but I found it's easy to follow up steps submitted claim soon after feedback I had missing document I explain that I couldn't reach rental car company regarding final invoice, Rentalcover assisted me a lot through this all process then the claim approved very quickly without fuss how smooth communication was It was relieved and helpful experience thank youDate of experience: April , ( % 17.27)
trustpilot
POSITIVE 🙂
2020/4
Supper ServicesI would like to express my deep thanks and gratitude to you and your company ( % 10.00)  Speed of completion, credibility and ease of procedures, you forced me to in the future I will do all my insurance transactions with your company, and I will recommend you to all my Family  and colleagues, and friends ( % -15.00)  Thanks againDate of experience: April , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/4
car rental Ozdamaged my door in twelve apostles ( % 0.00) claim was paid in full great serviceDate of experience: April , ( % 57.50)
trustpilot
POSITIVE 🙂
2020/4
I have bought a coverage for my trip to Germany/AustriaI have bought a coverage for my trip to Europe in what was a fast and extremely straight forward purchase ( % 20.00) Unfortunately, I have had an accident in Austria because of icy conditions and had more than K EUR in repairs charges by rental company ( % -3.33) Communication with rentalcover has been efficient and way, way easier than my past encounters with any other insurance company - paid on time and without any headaches ( % -18.75) Highly recommended for anyone looking for a car insurance ( % 16.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
In a very particular situation I was…In a very particular situation I was re-founded by RentalCover ( % 21.67) Com ( % 0.00) They asked me for some documentation and further explanation but when all was clarified I received what agreed very fast ( % 13.00) Thanks a lot for the service ( % 20.00) I will use the service next time for sure ( % 25.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Excellent and quick service!Excellent and quick service!! CongratulationsDate of experience: April , ( % 61.81)
trustpilot
POSITIVE 🙂
2020/4
Hassle free insurance with fast claim processingClear, transparent, and with a very fast and easy processing time for my rental van claim ( % 32.33) I was impressed by the service received ( % 100.00) Really recommend!Date of experience: April , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/4
Very professional teamVery professional team ( % 11.50) Asked for all documents and gave me time to provide them without compromising on their quality of serviceDate of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
blown engine and stolen car - reimbursedI had problems twice with rented cars, very unlucky ( % 20.00) One the engine blow up in Portugal and the other one was stolen in Italy ( % -12.50) I had full cover protection from Rental Cars and they reimbursed in both cases as agreed on the contract ( % 35.00) Also, they gave me support and the customer service was pretty good in these two terrible situations ( % -1.67) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Speedy ReimbursementReimbursement of the amount paid to Rental Car made in a most speedy way ( % 50.00) Excellent Service ( % 100.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
STAY AWAY AT ALL COSTS!!!I used RentalCover ( % 0.00) com on the recommendation of the car rental company in Iceland ( % 0.00) I was told it was a 'Zero Excess' policy and that they were efficient and I'd be compensated quickly and fairly ( % 51.67) Once I had my claim assessed and they agreed to transfer me back the money I noticed a huge drop in currency exchange rate due to Covid- ( % 9.17) Now whilst this is not their fault, they refused to offer any assistance ( % 0.00) I asked them if they could reimburse the way that I initially paid (which is a norm for all insurance companies) they flat our refused and it took me a while to realise why ( % -1.25) If they send money back to my AMEX as asked, they wouldn't be able to intentionally use terrible exchange rates to con people out of their money ( % -16.67) When I finally got the money back it was around GBP less than the google rate ( % -5.56) Whilst I don't expect the google rate, I lost an additional GBP just because of how bad their rates are ( % -70.00) They claim they take no liability for this because there are unforeseen 'bank charges' and they don't control the exchange rate ( % 0.00) I called my bank, the bank told me there were no charges associated with this transaction ( % 0.00) This is CLEARLY how they make money, they are not an honest company ( % 35.00) Do not waste your time there are many other providers out there who are not trying to scam you by forcefully sending money to your bank account so they can take advantage of the rates ( % 15.83) One more thing, if you are expecting any sort of customer service, forget it! They don't even have a phone number, some guy called Ben would send me one sentence replies when I tried to ask him about why he couldn't send me my money back the way I paid it in the first place ( % 29.17) None of this makes any sense ( % 0.00) ( % 0.00) ( % 0.00) use at your own peril ( % 60.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Very organised and honestVery organised and honest ( % 40.00) Prices were really good and the car was amazing ( % 65.00) Would use them again ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Competitive and comprehensive policiesCompetitive and comprehensive policies, easy online claim submission ( % 43.33) I was impressed with the speed at which my claim was settled ( % 100.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Best insurance everBest insurance ever! They are quick action and professionalDate of experience: April , ( % 47.78)
trustpilot
POSITIVE 🙂
2020/4
Trouble free service with good…Trouble free service with good communication and prompt refund allocated after Coronavirus situation escalated ( % 32.50) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Very Good ServiceDate of experience: April , ( % 91.00)
trustpilot
POSITIVE 🙂
2020/4
End good all good concerning our claim, and all this despite the hectic Covid- crisis ( % 70.00) Concerning our case of putting in a claim after an accident in Australia, we can only confirm that we had no problems with the agreement of our claim and the payback of the amount we had to pay as Damage Liability Fee to the rental company ( % 0.00) It was all processed and completed in just over one week ( % 0.00) We had given all the requested information, concerning invoices, bank statements, pictures taken, email communication, licenses, contracts, etc so we were not expecting any problems ( % 0.00) We were happy it all came as expected, especially as all this has happened during the heat of the Covid- crisis ( % 23.33) We thank the Rental Cover team for the smooth handling ( % 40.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Rentalcover is a fraudRentalcover is a fraud ( % 0.00) Out of a $ loss they reimbursed only $ ( % 0.00) When I inquired about the $ difference they claimed it was for “bank charges” and “transfer fees”, “exchange rates”, etc ( % 0.00) None of these fees and charges were itemized ( % 0.00) None of it made any sense ( % 0.00) I checked the exchange rates for the day the charge was posted to my credit card — the exchange rate my bank used was even a little better than the rate posted by Morningstar ( % 15.63) My bank did not charge me any fees ( % 0.00) They are a fraud ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/4
Quick responseQuick response FriendlyDate of experience: April , ( % 33.33)
trustpilot
POSITIVE 🙂
2020/3
Hassle free claim processHassle free claim process ( % 40.00) Good experienceDate of experience: March , ( % 70.00)
trustpilot
POSITIVE 🙂
2020/3
Exemplary ServiceI have nothing but praise to give Rental Cover ( % 0.00) I had a vehicle take off my rear vision mirror whist I was parked and the communication and support I had was both professional and reassuring ( % 10.00) I’ll be taking out all my future car rental insurance with this company ( % 0.00) Congratulations on your exemplary serviceDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
I had an insurance claim for a broken…I had an insurance claim for a broken windscreen due to stones through roadworks the process easy as I had all the paperwork and the outcome was resolved in a very timely manner no issues with th vehicle and found the team very efficient to work with would recommend to others ( % 6.17) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
No hassle reclaiming my money for a…No hassle reclaiming my money for a chipped windshield ( % 0.00) Easy process to make and complete the claim ( % 26.67) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
PerfectI must say that was all perfect and fastDate of experience: March , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/3
Good insuranceGood insurance, quick response and quick claim backDate of experience: March , ( % 45.56)
trustpilot
POSITIVE 🙂
2020/3
Full refund 😊I had a accident two days into my week trip, I got a replacement car and at the end I had to pay $ to Europcar but I did receive a full refund with my rental cover ( % 35.00) Once I provided all the details it was approved quickly and the payment was even quicker ( % 33.33) I was a happy customer!Date of experience: March , ( % 80.00)
trustpilot
POSITIVE 🙂
2020/3
ExcellentExcellent ( % 0.00) After the problems I had with the car hire company, 'greenmotion heathrow' it was like a breath of fresh air to deal with xcover & rentalcover ( % 30.00) They paid everything quickly and easily ( % 38.33) What a pleasure ( % 0.00) Thank you ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Perfect service ( % 100.00) Perfect service ( % 100.00) Easy to book ( % 43.33) I unfortunately had a damage on the rented car but thanks to rental cover the damage has been fully covered ( % -15.00) Easy to announce the damage throuth internet ( % 43.33) Very quick answer and perfect follow up ( % 71.67) Reimbursement received within days ( % 0.00) Thanks ( % 20.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
A Refreshing Change from the usual Insurance CompanyI claimed for some scrapes to a rental car in Italy when I got home to New Zealand ( % 12.88) The on line claim form was easy to use after gathering the necessary documents which were clearly signalled in advance ( % 17.78) There was an immediate acknowledgement of the claim; it was approved within hours and the money was sent to my bank in less than hours ( % -16.67) Hassle-free, great communication and near immediate payment - hard to beat! Thank you ( % 17.85) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Next time again!With a better e-mail-based or telephone based service (other than just by "online-forms") I could have given stars ( % 12.50) The refund of the cost I had on my rental car during my holiday trip was executed promptly - so this part of my business contact to RentalCover ( % 0.00) com was totally okay!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Great reactivityGreat reactivity ( % 80.00) Platform is easy to useDate of experience: March , ( % 43.33)
trustpilot
POSITIVE 🙂
2020/3
Go for RentalCover!Simple, fast and reliable ( % 20.00) Truly amazing guys ( % 60.00) The car rental company took weeks to give us the invoice for the amount charged to us ( % 0.00) RentalCover approved expenses in days with no questions asked ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Good service overallGood service overall, but had to make phone calls instead of due to misinformation ( % 19.17) Thermos served us well 👍Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
I had a small damage to my car which…I had a small damage to my car which SIXT blow out of proportions ( % -25.00) RentalCover has immediately and with no fuzz covered the damage ( % 0.00) I have not had a simpler claim procedure every, friendly, fast and no intent to weasel our of a payment ( % 28.75) Top !Date of experience: March , ( % 62.50)
trustpilot
POSITIVE 🙂
2020/3
very good servicevery good service ( % 80.50) thaksDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Quick Turnaround timeDate of experience: March , ( % 33.33)
trustpilot
POSITIVE 🙂
2020/3
All perfect!!!All perfect!!!! I love this website!! But one little thing is ( % 53.13) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) the refund not is %! The JP charge me $yen! Around $hkd! But you just refund around $hkd ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) I don’t know why ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) not I know it’s not big money, so just let it go! ThxDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Outstanding customer serviceOur rental car was damaged whilst parked and the responsible party left no details The claim process with rental cover was relatively easy, the response after lodging the claim was prompt and best of all the claim was paid three days after lodging the claim ( % 42.67) I would use and recommend rental cover again ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
This insurance delivered as promised ( % 0.00) This insurance delivered as promised ( % 0.00) I bought RentalCover insurance to cover the excess liability on the rental car I hired ( % 0.00) I had to make a claim due to one of the doors on the rental car being damaged while parked overnight ( % -12.50) The claim process was well explained and clear ( % 10.00) I lodged my claim online, supplied required documents (car hire agreement, documents re accident, quote & invoice from car hire company for damage/repairs, proof of payment to car hire company) and then I was reimbursed into my bank account within two days of having provided everything ( % 0.00) I was so relieved and honestly couldn't have asked for a smoother process ( % 60.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Excellent customer serviceI applied for a reimbursement for a tyre I had to change during my rental period in Namibia ( % 100.00) The refund was processed smoothly and within few daysDate of experience: March , ( % 10.00)
trustpilot
POSITIVE 🙂
2020/3
Excellent communication and response timeCommunication and response time I found amazing ( % 80.00) I got every response within H time related to my claim ( % 0.00) Moreover, my claim was settled as soon as have provided all the required documents ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
High efficiency of the claim process ( % 16.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Excellent serviceExcellent service ( % 100.00) Rock damaged windscreen on hire car ( % 0.00) Submitted claim and within a couple of hours the money was in my account! Still in shock! So great to deal with a company that delivers on their promise!! This is an honest customer review ( % 80.00) Sometimes I read the reviews and think it sounds too good to be true, but this is % true!!Date of experience: March , ( % 52.50)
trustpilot
POSITIVE 🙂
2020/3
Super fast refundDate of experience: March , ( % 26.67)
trustpilot
POSITIVE 🙂
2020/3
Very fast claim thumb up ( % 26.00) ( % 0.00) 👍👍Very fast claim thumb up ( % 20.00) ( % 0.00) 👍👍 Fr Michael Batam Island IndonesiaDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
in case of troble staff take care very…in case of troble staff take care very well !Date of experience: March , ( % 25.00)
trustpilot
POSITIVE 🙂
2020/3
Very fastVery fast ( % 20.00) @ clearDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Very good serviceVery good service ( % 80.50) Made a claim and everything was approved easily and I was paid out automatically ( % 43.33) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Had some accidental damage to a rental…Had some accidental damage to a rental car ( % 0.00) Very smooth and quick resolution of the matter thanks to Rentalcover ( % 35.11) No questions where asked and refund was granted within a couple of days ( % 0.00) Highly recommended!Date of experience: March , ( % 16.00)
trustpilot
POSITIVE 🙂
2020/3
Useless insurance servicesI bought the insurance cover($) when I booked a car from Rental cover ( % -50.00) I came to know the insurance of supplier($) was far cheaper than what rental cover has charged me ( % 10.00) If I buy insurance from a supplier, I do not have to pay the excess($) ( % 0.00) However, after having an accident, I had to pay the excess as I did not buy insurance from a supplier and it was NZD ( % 0.00) When I submitted a claim, it's been more than weeks and the rental cover is saying they need to get the refund from the supplier, only then they can give me my money back ( % 16.67) I am literally begging for my own money from them ( % 60.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
We purchased the Zero Deductible Rental…We purchased the Zero Deductible Rental Cover policy for our trip to England as the deductible on our Hertz rental even after their collision damage waiver was , GBP ( % 0.00) When you buy insurance, you hope you don't need to make use of it; however, there was a object on the roadway on a mountain road that blew both passenger-side tyres ( % 0.00) As it was Saturday and no open shops had the right tyres in stock, we had to be towed miles to the nearest Hertz airport location where the car was exchanged ( % 14.29) Hertz, as per our rental agreement, charged us to replace both tyres, for towing, and an administrative fee ( % 0.00) Once we returned to Canada and filed the claim with RentalCover ( % 0.00) com, they processed the claim very efficiently and we were reimbursed for the excess in one business day ( % 20.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Very efficientDate of experience: March , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/3
Great productGood product ( % 80.00) Fast and professional on returns and refunds ( % 15.00) I had a little accident in France on February ( % -18.75) Documents send and fast response ( % 20.00) CongratsDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
My claim was paid very quickly with no…My claim was paid very quickly with no questions asked ( % 43.33) I wish all insurance agencies were so quick!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Great serviceDate of experience: March , ( % 80.00)
trustpilot
POSITIVE 🙂
2020/3
Easy to sign up for and superb service…Easy to sign up for and superb service in case of a claim ( % 81.11) Very satisfied!Date of experience: March , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/3
I would like to summarize my positive…I would like to summarize my positive experience with Rentalcover: - service: out of - way of claim accepting: out of - time for refund: out of ( day after all docs were sent by me) AndriyDate of experience: March , ( % 22.73)
trustpilot
POSITIVE 🙂
2020/3
Very good insurance and very simple claim procces when you need themUnfortunately l had a small scratch in my rented car ( % 22.00) The rental company charged me immediately in € for nothing and l couldn't do anything! Rental ( % 0.00) Cover asked me to send few documents, to fill one form and within few days the money was back in my account ( % -13.33) So easy, so simple so fast ( % 21.11) I was afraid that l am going to get into very a bureaucratic process but it wasn't, so don't be afraid ( % -33.33) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
I was impressedAlthough this was my first experience in claiming under an online cover, I can say from experience with other conventional methods that I prefer doing business with RentalCover ( % -0.60) com ( % 0.00) I wouldn’t know if they are the most price competitive, but for future rentals, I think I shall enjoy ,more ease of mind with these guys ( % 35.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Very goodVery good serviceDate of experience: March , ( % 45.00)
trustpilot
POSITIVE 🙂
2020/3
Rentalcover ( % 0.00) com :quick response and professionalThe staff of Rentalcover ( % 33.33) com have a very quick response to my deal and make me satisfied with the claim,quick money back as well ( % 31.11) They are a professional team and l will recommend to my friends in the futureDate of experience: March , ( % 10.00)
trustpilot
POSITIVE 🙂
2020/3
The SIXT is very bad companyThe SIXT has critical defects on standard operating procedures and inspection of the vehicle with customers that offer different standards in Porto and Lisboa ( % -22.75) The pre-existing damage on the windscreen at the driver side is no problem and allowed for Porto, but it is incredible to be the main issue for Lisboa ( % 53.33) We have strongly stated disagreements with the verification offered by the SIXT car condition department and offered the evidence to prove the pre-existing damage on the windscreen at the driver side via emails ( % 43.33) The most horrible thing is case is still under investigation but directly closed by the Car Condition ( % -20.00) Both the car condition department and the customer service center refuse to give us any responses, and then charge me the the damage fee without permission and agreement ( % -10.00) It is definitely the case of deliberate fraud! Strongly recommend that Rentalcar ( % 21.67) Com removes the SIXT from your lists of rental car agency and agreements to avoid other customers suffering same situation as us ( % -6.25) ( % 0.00) ( % 0.00) ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Was Very goodDate of experience: March , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/3
Overall a great experience,Overall a great experience ( % 53.33) Polished and professional ( % 10.00) Once the necessary documentation was provided Rental Cover paid the claim promptly and efficiently ( % 0.00) No haggling on their part which was definitely appreciated ( % 20.00) There are however ”fees” associated with their final settlement which are not clearly explained upfront ( % -2.50) I’m sure the relevant information is there somewhere, buried in the fine print, but it would be nice if they were a little more transparent with these bank charges ( % 37.15) ( % 0.00) ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Such an easy process from start to…Such an easy process from start to finish ( % 28.89) I will most definately be taking any car hire insurance Polices out with Rental Cover ( % 50.00) JulieDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Recommend to buyI have car rental in rentalcar ( % 0.00) com and therefore bought insurance in rentalcover ( % 0.00) com ( % 0.00) Although they are totally different companies, I still expect some convenience if I need to request for claim ( % 0.00) Obviously, that is not the case but the claim process only required day to get my money after I prepared all required documents from car rental company ( % 0.00) Super Fast! Recommended!Date of experience: March , ( % 29.17)
trustpilot
POSITIVE 🙂
2020/3
Straight to the solutionStraight to the solution, friendly, clear message regarding the documents required to make a claim, direct payment or reimbursement, proactive getting the goals, affordableDate of experience: March , ( % 19.38)
trustpilot
POSITIVE 🙂
2020/3
Apply to insuranceDear customer survive I'd like to ask you a question regarding travel insurance ( % 0.00) I may cancel my flight by some issues, and i'd like to apply your insurance ( % 0.00) However, I can't get through with Mytrip due to urgent situation of corona ( % -12.50) ( I can't cancel it in website ( % 0.00) ) I called to airline directly, it was possible to cancel it ( % 5.00) At this case, is it no problem to cancel it by myself without mytrip? If i can't get through with them until flight, i will not be able to use insurance ( % 50.00) thank you ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Very quick claim with no hiccupsVery quick claim with no hiccups ( % 38.33) Highly recommended ( % 16.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Good service and handle requestsThe company handle via email only, the request handled fully without any issue ( % 35.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
The service is quick and helpful ( % 33.33) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Good service with fast resolution of my…Good service with fast resolution of my policy claim faster than expected 👍👍👍Date of experience: March , ( % 25.00)
trustpilot
POSITIVE 🙂
2020/3
RentalCover ( % 0.00) com came through quickly…RentalCover ( % 0.00) com came through quickly when I needed to make a claim ( % 33.33) Their staff was extremely prompt in responding to my emails and really stayed on top of it to make sure they had everything necessary for the claim to be processed ( % 21.50) All in all a good experience ( % 70.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Fast serviceDate of experience: March , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/3
Good company to insure withI had an accident in Taipeh and had to pay TWD, to Avis as payment ( % 70.00) When I got back home I put in a claim to Rental Cover ( % 0.00) The response from the company was within a day ( % 0.00) I filled up a few forms (which is of course necessary) but missed a few ( % 0.00) Within another day, the company explained why certain forms are necessary ( % 10.71) I need to write to Avis to get an explanation of the charges ( % 0.00) I managed to get those from Avis ( % 0.00) And within two days of the submission, I got an approval from RentalCover that my claim was approved ( % 0.00) Within a week of my return, everything was settled ( % 0.00) I got the full payment ( % 35.00) I am really happy that it was so quick and efficient ( % 56.67) It is really a pleasure to deal with them ( % 20.00) I would recommend them to anyone who wants insurance cover for their cars ( % 20.00) Thanks RentalCoverDate of experience: March , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/3
best serviceDate of experience: March , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/3
Excellent servicesExcellent services, rapid response after submitting all necessary claim document and the money is received within one day ( % 50.00) Brilliant!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Perfect service !Can only say, perfect service ( % 66.67) No problem with this company ( % 0.00) Have a stone cracker damaged front window, and they cover it ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Everything went smoothEverything went smooth ( % 40.00) No scratches, no dents, no reports, no red tape ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Claim process with RentalCover is easyClaim process with RentalCover is easy and response is really fast ( % 31.67) Despite the premium might a bit high, I would still consider to use RentalCover in the future as my claim experience was smooth and pleasant ( % 32.33) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Quick actingDate of experience: March , ( % 33.33)
trustpilot
POSITIVE 🙂
2020/3
Friendly staff ( % 37.50) Friendly staff ( % 37.50) Get the money back in a few day ( % -10.00) But it will be better if it's easier to find the instant message link on the web siteDate of experience: March , ( % 25.00)
trustpilot
POSITIVE 🙂
2020/3
insurance coverI will get the insurance cover from rentalcover the next time I m travelling ( % 0.00) The staff are very helpful ( % 20.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Acted very promptly and without fuss…Acted very promptly and without fuss when I had to make a caim ( % 20.00) I had taken out teh full cover suggested by rentalcars ( % 35.00) The claim mechanism is well explained and lists all the documents needed for the claim ( % 0.00) Once they are provided everything went smoothly ( % 40.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Smooth process (but ( % 40.00) ( % 0.00) ( % 0.00) )Smooth transaction and user friendly service over email/online ( % 38.75) However, that was also due to the car rental company proactively providing me with all the info required (pictures of damage etc) which in turn made the insurance claim process very easy ( % 21.92) May not necessarily have been so smooth if that hadn’t been the case ( % 20.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Best service ever!!Date of experience: March , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/3
Fast response and payment of my claimDate of experience: March , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/3
Lot of additional effort and time to get your claims paid…Its not a replacement for your usual full insurance that rental car companies are offering, even though its falsely advertised as such ( % -7.50) If you have damage, you will need to pay to rental car company first and then spend weeks trying prove to Rentacover that your claim is real by providing various documents that you need to request from various parties like police, rental car company and etc ( % 11.25) If you are lucky, you will get your claim paid several weeks later after quite a bit of additional effort and hassle ( % 11.11) Stay way, its not worth the extra work and time you need spend to get your claims paid ( % -7.50) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Was there when I neededWas there when I needed ( % 0.00) Resolved my case so fast without hassle !Date of experience: March , ( % 25.00)
trustpilot
POSITIVE 🙂
2020/3
rental cover is a mustRental Cover makes claiming a simple & easy process ( % 21.67) I highly recommend using this company and I will always use them in the future ( % 8.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Cracked windscreenCracked windscreen, $ ( % 0.00) ( % 0.00) ( % 0.00) full claim paid in days once all information was provided ( % 35.00) Excellent service ( % 100.00) Will be my go to rental car insurer ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
RENTALCOVER ( % 0.00) COM - The Real DealOk, I want to start by saying, I have been using RentalCover ( % 20.00) com for the last years ( % 0.00) The coverage in my honest opinion far in advance of what the Rental Car desks offer ( % 35.00) NOW the really good part ***** I had an accident with an unfortunate Kangaroo, the damage was not extensive - Although, as usual, the rental company played it up ( % -1.25) The entire excess of $ dollars was taken against my credit card About a week later I got an invoice(approx $) for the damages off the rental car company and they refunded the difference to my CC So i was out of pocket $ I then submitted all the required paperwork to RentalCover ( % 0.00) com (although the rental agreement they asked for it twice) and followed the instructions to the letter ( % 0.00) I followed up with one email a week later ( % 0.00) ( % 0.00) THEN the amazing happened - they approved the claim and all is now sweet ! Basically, I am a real user - that had used Rental Cover before ( % 41.25) ( % 0.00) never making a claim ( % 0.00) So I was a little apprehensive as to whether they would honuor their agreement with me for the excess !! Based on MY experience ( % -29.30) ( % 0.00) ( % 0.00) i can % recommend them as they lived up to their obligations Thanks rental CoverDate of experience: March , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/3
Nice and quick job ( % 46.67) My claim was processed very quickly (- days, Australia) ( % 43.33) I got full refund and stay very happy ( % 67.50) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
The claim was relatively easy to lodgeThe claim was relatively easy to lodge, the communication in response was prompt and best of all the claim was paid in three days ( % 62.22) I would definitely use this service againDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
I recommendI recommend ( % 0.00) They paid me the damage after days only ( % 0.00) The best of the best!!Date of experience: March , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/3
reasonable cost of insurancereasonable cost of insurance, easy claim procedure and very prompt payment in fullDate of experience: March , ( % 27.78)
trustpilot
POSITIVE 🙂
2020/3
After paying sky high prices at the…After paying sky high prices at the rental desk for years, i heard about rentalcover ( % 16.00) com two years ago ( % 0.00) I have probably used them now around a dozen times, and that alone has saved me a lot of money ( % 0.00) Recently, on returning a vehicle, there was a chip in the windscreen ( % 0.00) Fortunately rental cover ( % 40.00) com covered the cost and i was paid out in days ( % 0.00) I was very pleased and impressed with the straightforward way in which the claim is dealt with ( % 67.50) I'm so glad i was told about this company, i hire vans and cars quite regularly, and will continue to use them in the future as well as recommending them to othersDate of experience: March , ( % 16.67)
trustpilot
POSITIVE 🙂
2020/3
Excellent!My experience was highly positive ( % 22.73) The communication with the company were excellent ( % 100.00) The same I can say of the ease and prompt settlement of my claim ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
I was charged by rental company and everything was covered by Rentacover ( % 0.00) com ( % 0.00) Thanks!I was charged by rental company Avis-Burget for $ just for small scratch, but as I bought Full Protection from Rentalcover ( % 5.00) com, I could claimed and everything was covered ( % 0.00) Only one thing that disappointed me and I almost lost hope that the company will cover the damage - it took almost month ( % -37.50) Rentacover ( % 0.00) com said that I have to appeal the transaction with my bank first, bank said that I have to contact with Avis-Budget and so on ( % 25.00) ( % 0.00) ( % 0.00) so I had spent a lot of effort and time to resolve this issue, so it wasn't easy and fast like in the instruction ( % 17.78) But I'm still happy that the damage was covered ( % 80.00) Thanks!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Good service with reasonable priceDate of experience: March , ( % 45.00)
trustpilot
POSITIVE 🙂
2020/3
Quick responseDate of experience: March , ( % 33.33)
trustpilot
POSITIVE 🙂
2020/3
Rentalcover simply deliversRentalcover simply delivers ( % 0.00) The process to get the refund was fast and their team is constantly giving you comments about the status or any pending document to be send ( % 10.00) I’ll definetely use your service again!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Rental Cover was certainly worth…Rental Cover was certainly worth having ( % 25.71) I have used it twice and in both circumstances it has been a friendly and easy refund ( % 40.42) Very quick and efficient ( % 43.33) I fully recommend Rental Cover !Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Great assuranceDate of experience: March , ( % 80.00)
trustpilot
POSITIVE 🙂
2020/3
You servis very goodYour servis is very good thank youDate of experience: March , ( % 55.50)
trustpilot
POSITIVE 🙂
2020/3
Great serviceGreat service, convinient, cheap and realiableDate of experience: March , ( % 60.00)
trustpilot
POSITIVE 🙂
2020/3
Had a claim after returning to Victoria…Had a claim after returning to Victoria from Darwin ( % 0.00) Problem dealt with in a professional manner and kept me informed as process proceeded ( % 10.00) Alan PriceDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/3
Thank you very muchThank you very much Good camping and I come againDate of experience: March , ( % 45.00)
trustpilot
POSITIVE 🙂
2020/3
Very happy with this insuranceVery happy with this insurance ( % 90.00) I received my money uncomplicated and fast ( % 20.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Windshield damaged, euros bill and hour refund ( % 0.00) The windshield has been damaged during my rental period and I've been billed euros ( % 0.00) Rentalcover refunded me within two days after sending the documents ( % 0.00) Great service! I will buy it again ( % 100.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Excellent customer serviceExcellent customer service ( % 100.00) Very fast claims review and processing ( % 26.00) I highly recommend Rentalcover to any one who rents a car anywhere anytime ( % 16.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Great valueGreat value ( % 80.00) Easy claim process ( % 43.33) My claim was dealt with promptly and without fuss ( % 0.00) I had the money in my bank account within days of making the claim! Highly recommended ( % 16.00) starsDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Your team is so efficient !Your team is so efficient !! they solve the problem quickly and correct way ( % 33.33) I m so comfortable to contract you company again If I want ( % 40.00) GratefulDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Rentalcover ( % 0.00) com were friendly and…Rentalcover ( % 37.50) com were friendly and efficient ( % 37.50) They paid out as promised once we supplied the documents required ( % 0.00) We were so grateful we had taken the insurance as Dollar/Thrifty really took us for a ride ( % 20.00) Would definitely use Rentalcover ( % 0.00) com again, but think times before using Dollar!Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Honest companyHonest company ( % 60.00) I’ve got all my money back less than a month ( % -8.33) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
To be honest the most trustable car…To be honest the most trustable car rental insurance ( % 55.00) % recommended ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Real quick in claimsReal quick in claims! No hassles ( % 45.83) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
the ease of claimingThe process of reporting damage to car and claiming was so quick and easy ( % 38.33) The money was in my bank account within hours of lodging my claim ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
I received my refund for the claim just…I received my refund for the claim just days after submitting the claim application ( % 0.00) Excellent and efficient customer service ( % 100.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Still waiting for replyHello ( % 0.00) I have been waiting for a reply from the team of Rentalcover ( % 0.00) com ( % 0.00) Have been contacted by their staff Melissa B ( % 0.00) Provided documents days ago ( % 0.00) ( % 0.00) ( % 0.00) Still waiting for a reply ( % 0.00) Just getting very worried and anxious ( % -2.50) ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
A+ these guys are greatEasy to purchase ( % 0.00) Used them lots ( % 0.00) Claim was easy to do ( % 43.33) Paid out fast ( % 20.00) I recommend these guys to all my friends ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Professionalism and flexibility in dealingThe customer service staff is professional and helped me a lot until I completed the procedures for receiving financial compensationDate of experience: February , ( % 5.00)
trustpilot
POSITIVE 🙂
2020/2
Had a previous claim I had to makeHad a previous claim I had to make ( % -16.67) Easy and efficient process ( % 43.33) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Got Great supportingGot Great supporting, thanks ( % 51.25) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Great ServiceReceived the money very fast with excellent customer service ( % 68.67) Very easy to claim with simple step ( % 28.17) Will recommend to other and will use again ( % -12.50) Thank youDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Fast and easy processingFast and easy processing ( % 35.56) Highly recommendedDate of experience: February , ( % 16.00)
trustpilot
POSITIVE 🙂
2020/2
Good car good serviceDate of experience: February , ( % 70.00)
trustpilot
POSITIVE 🙂
2020/2
simple & easyFollowed the easy steps and received an answer within day!Date of experience: February , ( % 21.67)
trustpilot
POSITIVE 🙂
2020/2
Excellent serviceExcellent service ( % 100.00) Very prompt and hassle free ( % 30.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
I had to make a claim for vandalism…I had to make a claim for vandalism damage to a rental car ( % 0.00) The claim process was easy and it was processed amazingly quickly ( % 38.33) I think from the moment I sent the completed claim documents, the money was in my account within the week ( % 0.00) All of the repair costs were reimbursed so I had no out of pocket expenses ( % 0.00) I would highly recommend them to all my friends ( % 16.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
My claim was cleared and the money paid…My claim was cleared and the money paid within days of my submission ( % 0.00) The online process for filing the claim was also very efficient and simple ( % 10.00) Responses back were prompt ( % 0.00) I had a good experience ( % 70.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Very good experienceVery good experience ( % 80.50) Took a rental cover assurance for hiring a car in Spain ( % 0.00) After claiming some dammage, i received the payback within a couple of days ( % 0.00) Perfect!Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Simple Quick and pain free claim processDate of experience: February , ( % 24.44)
trustpilot
POSITIVE 🙂
2020/2
Awesome guysAwesome guys, got scratch on the way and was charged by rental company ( % 100.00) This insurance was quick to answer and after quick exchange of the documents got all my money back (in days) ( % 22.22) Totally recommend!Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Quick, easy and painlessQuick, easy and painless ( % 40.00) Any questions were answered fully and timeouslyDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Very impressed with the communication…Very impressed with the communication and swift settlement of our claim ( % 100.00) Would highly recommend Rental over ( % 16.00) comDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
great service for x rental in africaDate of experience: February , ( % 80.00)
trustpilot
POSITIVE 🙂
2020/2
Very good customer serviceVery good customer service, speedy response and very clear instructions to process the claim ( % 58.00) I fully recommend to insure with you ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Very responsiveVery responsive, quick and helpful ( % 26.67) As soon as the questions were all settled this claim was paid very quickly ( % 43.33) Would recommendDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Super friendly and helpful ( % 35.42) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
My experience of RentalCover ( % 0.00) com was…ExcellentMy experience of RentalCover ( % 0.00) com was really great ( % 80.00) I did have to make a claim which was simple and straight forward ( % 10.00) The best part was that they believed my crazy (but true) story and why I got the car sorted out myself (despite trying to get help from the rental company in vain) and I was then was able to claim the damage back through rentalcover ( % 25.00) com ( % 0.00) I'm recommending them to everyone now!Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Very good experience overallVery good experience overall ( % 53.67) Was slightly concerned that there was no phone contact details, but I had my claim paid in full without any trouble ( % -0.56) Would highly recommend and use again ( % 16.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
QuickQuick, effective, transparent and honest insurrance provider!Date of experience: February , ( % 60.00)
trustpilot
POSITIVE 🙂
2020/2
Very Good experience and…Very Good experience and solution-oriented attitudeDate of experience: February , ( % 80.50)
trustpilot
POSITIVE 🙂
2020/2
ExpedientExpedient, easy, clear process ( % 26.67) Would highly recommend ( % 16.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Farest prices everFarest prices ever! Quick and efficient payment when needed ( % 33.33) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Super fastSuper fast, straightforward and settled my claim swiftlyDate of experience: February , ( % 30.28)
trustpilot
POSITIVE 🙂
2020/2
Very professional and fast service…Very professional and fast service during our first claim ( % 17.60) Very happy ( % 100.00) Thank you ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Helpful and entirely trustworthy ( % 0.00) Met all my expectations and made a payout as promised ( % 0.00) What more could you need?Date of experience: February , ( % 50.00)
trustpilot
POSITIVE 🙂
2020/2
i had a claim and they settledi had a claim and they settled as per their advertising ( % 0.00) I am a first time user ( % 25.00) i will definitely use againDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
The best quality of serviceThe best quality of service! Certainly recommending to use this company (rentalcover) and service all over the world ( % 73.81) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Everything was fastEverything was fast ( % 20.00) Really easy to apply required documents ( % 43.33) We got money back within days!Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Excellent ( % 100.00) Excellent ( % 100.00) The process was so simple, easy, and prompt ( % 21.67) I got my money back just five days after claiming ( % 0.00) I will absolutely have the issurance again for the next trip ( % 10.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Fast reimbursement of claimOnce i was able to get a full accounting from the rental car company for damage i caused, rentalcover was very quick to reimburse my claim ( % 37.08) Payment via electronic bank tsfr was fast and easy ( % 31.67) Thanks!Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Easy to contract and recoverEasy to contract, helpful to resolve doubts, quick payment after required documents emailed ( % 38.33) Perfect! Used Rentalcover in Norway, Portugal, Spain, and USA ( % 100.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
excellent servicehad a small accident before Christmas and took ages to get the final receipt from the car rental company ( % 25.00) It only took days to get money back from your rental cover ( % 0.00) Staff are friendly and helpful ( % 37.50) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
very fast payedI was very suprized to recive the the claim in less than hours ( % 9.78) Very good !!Date of experience: February , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/2
Excellent serviceExcellent service, quick payment ( % 66.67) No hidden charges or conditions ( % 8.33) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Frankly this company was awesome to…Frankly this company was awesome to deal with ( % 100.00) Clear communication before the rental, during and after ( % 10.00) Easy to deal with ( % 43.33) Fantastic ( % 40.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Got my money really quickFirst time I tried these guys and ended up needing them ( % 20.00) The rental company dragged the process for months but when they finally charged me for their so called scratch, rentalcover instantly paid me, the money was in the bank days after the rental company charged it ( % 0.00) Can't really get any better than that and the price was half of the other insurance companies I checked and a fraction of what the rental company wanted ( % 10.21) I will certainly insure with them again next time, I was really worried at first because the site kind of got a fishy vibe but turns out it's absolutely real ( % 24.40) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Very good experience ( % 91.00) Good experience ( % 70.00) Much cheaper then an insurrance at the renting desk ( % 20.00) We paid less then half if the price at the desk over the carrenting company ( % -16.67) Unfortunately we had some dammage during renting period ( % -50.00) However after claiming the dammage at rentalcover, we received the payback within three days ( % 0.00) Easy proces to claim ( % 43.33) Very satisfied ( % 65.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Very quick and easy claim processVery quick and easy claim process ( % 40.83) I had car collision with animal in Tasmania ( % 0.00) Insurance company cover full repair cost ( % 35.00) They paid $, in three days after submitted all documents ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Magnificent serviceDate of experience: February , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/2
FantásticoFantástico, very fast solutionDate of experience: February , ( % 26.00)
trustpilot
POSITIVE 🙂
2020/2
Very Good ExperienceI had an unpleasant experience with the car company from whom I rented the car for a windscreen damage which was not visible at all ( % 13.00) Thankfully I had taken full cover from RentalCover and they reimbursed me the full claim amount once the documents were fully accepted by their claims team ( % 35.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Friendly Claim ProcessFirst time rented a car through web-agency and purchased Full protection from Rentalcover ( % 36.25) com for New year vacation at Zurich with Family brought us such a good experience ( % 27.88) The Claim manager provided a very fast action to solve my concerns and the claim process was amazingly easy ( % 26.44) I got the money transferred to my bank account in Thailand faster than expectation ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Excellent serviceIt was the best service that I could think of ( % 100.00) days after sending the relevant documents to RC, the money was wired to my bank account ( % 40.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Excellent customer service ( % 100.00) My claim was dealt with efficiently and was settled very quickly ( % 43.33) The claim process was easy to follow and the company kept me informed of progress throughout ( % 43.33) Highly recommended!Date of experience: February , ( % 16.00)
trustpilot
POSITIVE 🙂
2020/2
great experienceQuick, effective, simple and very transparent treatment ( % 40.00) Within two days of filing the claim the money was transferred to the bank account ( % 0.00)  Regular update on emails about treatment status ( % 0.00) great experienceDate of experience: February , ( % 80.00)
trustpilot
POSITIVE 🙂
2020/2
My wonderful journeyWhen I subscribed the insurance, I received a kind email that recommend me do not buy an additional insurance at pick up place ( % 80.00) After I paid the money at drop point due to a small scratch, I claimed my insurance, the process was strange to me ( % -14.17) ( % 0.00) But I could solve and received my claim because Rentalcover explained Kindly ( % 60.00) My journey finished as a wonderful memory ( % 100.00) ThanksDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Very goodThank you! Your job was very great!Date of experience: February , ( % 22.50)
trustpilot
POSITIVE 🙂
2020/2
Excellent service and excellent help…Excellent service and excellent help and supportDate of experience: February , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/2
Rental car insurance with Rentalcover ( % 0.00) ComI have found the service to be wonderful and the staff extremely helpful and courteous ( % 49.17) The website is easily navigated and the security of the service brings peace of mind and tangible savings ( % 43.33) I would fully recommend this serviceDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Very quick claim and very responsive!Date of experience: February , ( % 31.67)
trustpilot
POSITIVE 🙂
2020/2
Great value, fast claim processingYou never know how good insurance is until you have to make a claim ( % 56.67) RentalCover ( % 0.00) com approved by claim within hours and paid within hours - can't ask for much better than thatDate of experience: February , ( % 50.00)
trustpilot
POSITIVE 🙂
2020/2
On the rentalcover side I have no…On the rentalcover side I have no complaints ( % 0.00) I received great and agile service ( % 65.00) on the car rental side, I didn’t like the service and the exaggerated charge of euros due to a cm scratch on the rim of the front wheel ( % -31.25) I'm glad it was insured ( % 50.00) In converting my country's currency and tax rate, I lost $ ( % 0.00) But it's okay, it could have been much worse ( % 5.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Rentalcover gave me full refund of…Rentalcover gave me full refund of repair costs, making sure I supplied the necessary documentation ( % 30.00) Very happy and relieved ( % 100.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Very good serviceMy insurance experience was perfectDate of experience: February , ( % 91.00)
trustpilot
POSITIVE 🙂
2020/2
Really good prompt response and paymentDate of experience: February , ( % 70.00)
trustpilot
POSITIVE 🙂
2020/2
When I was traveling in AustraliaWhen I was traveling in Australia, I used a rental car for nights and days through RentalCover ( % 0.00) com ( % 0.00) She was embarrassed by an unexpected accident during her trip to Melbourne, but was answered by an app on RentalCover ( % 10.00) com, and returned to her home country and received an e-mail telling her about the accident process ( % 0.00) I'd like to use RentalCover ( % 0.00) com next time, which is perfect for rent and accident handling ( % 50.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Very honest and effective rental…Very honest and effective rental insuranceDate of experience: February , ( % 64.50)
trustpilot
POSITIVE 🙂
2020/2
Quick money backHad a dumb damage to a rented car ( % -2.08) Made a claim, got the money back really quick ( % 16.67) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Super helpful and fast handling!I purchased this insurance just to be on the safe side and it turned out to be the best insurance ever! I received a full refund for the unexpected damage that I was charged for! The site had all the information I needed in order to submit the claim ( % 41.81) The handling was fast, I received the final approval for refund only few days after, and the refund money was in my account less than a week after ( % -3.33) Super helpful, super fast handling and I will definitely purchase all my next rental insurance with you in the future! Thank you for a great service!Date of experience: February , ( % 23.81)
trustpilot
POSITIVE 🙂
2020/2
Phenomenal servicePhenomenal service, made sure I did not pay twice ( % 50.00) ( % 0.00) When I started my claim they kept me in the loop all the time ( % 0.00) ( % 0.00) I got paid within hrs 🙏🏻Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
SatisfiedGood service and support, it is worth to pay for ( % 30.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Great serviceFast, polite and stress-free processDate of experience: February , ( % 80.00)
trustpilot
POSITIVE 🙂
2020/2
Top marks for the quotation and payment systemTop marks for the quotation and payment system ( % 50.00) Easy, clear and rapid ( % 26.67) I will post a second review when we have completed our travels at the end of June ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Excellent ServiceExcellent Service, everything went super smooth, the only problem coming from me, not having all the documents required when asked, couldn’t have been more pleased with the outcome, definitely would recommend to family & friends ( % 39.05) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Top quality response times and client…Top quality response times and client service ( % 50.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Easy enough to claim ( % 21.67) claim went…Easy enough to claim ( % 0.00) claim went good ( % 70.00) ( % 0.00) no run around ( % 0.00) and car was ok as well ( % 50.00) ( % 0.00) ( % 0.00) ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Good service fast and easy to claim ( % 44.44) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Regarding to my experience with your…Regarding to my experience with your insurance company I can only tell that you were very kind, absolutely effective and your response was so quick to your client claim ( % 42.83) Continue like this…I will ensure that I will highly recommend you to other people ( % 1.75) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Excellent serviceExcellent service, very easy online process from begging to end ( % 78.17) Had to make a small claim after rental car was damaged by stone hitting passenger door ( % -25.00) Claim process was fast, efficient, all on line ( % 20.00) Settlement completed within a matter of days and funds transferred to my account on the same day ( % 0.00) Would highly recommend them and for sure will use them again in the future ( % 22.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
I purchased full cover insurance from…I purchased full cover insurance from RentalCover ( % 35.00) com and I'm really glad that I did-- I was charged € for a punctured tyre from Locauto (stay away from them if you're travelling to Italy) ( % 50.00) RentalCover reimbursed me fully and quickly ( % 33.33) I recommend them ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Absolutely trustable Company ( % 20.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
Easy, fuss free, affordable, and you are looked afterI purchased RentalCover with car rental from RentalCars ( % 41.67) Decided to give RentalCover a try the first time because the premium quoted was affordable ( % 25.00) Purchase was easy, a few clicks and done ( % 11.67) I appreciate their email correspondences thereafter, e ( % 0.00) g ( % 0.00) helpful info before you collect your rental car and saving money on car rentals ( % 0.00) Had to make a claim once on second rental ( % 0.00) Followed instructions on their website and submitted the required documents as instructed ( % 0.00) Action was taken very swiftly after, with follow up emails updating the claims process ( % 15.00) Funds were credited to my bank account on the third day after I submitted my documents ( % 0.00) You don't have to worry about a thing ( % 0.00) I can highly recommend RentalCover following that claims experience ( % 8.00) A small price to pay for peace of mind for overseas car rentals, and you do feel you are looked after ( % -25.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/2
quick response and great supportDate of experience: February , ( % 56.67)
trustpilot
POSITIVE 🙂
2020/2
I appreciate that I got my car…I appreciate that I got my car insurance shortly ( % 0.00) It is better to get Euro return as the exchange rate is not goodDate of experience: February , ( % 50.00)
trustpilot
POSITIVE 🙂
2020/2
Excellent serviceExcellent service, dealt with my claim quickly and efficiently ( % 66.67) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Simply excellent service throughout the…Simply excellent service throughout the procedureDate of experience: January , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/1
Fast payment on claimsWe made a claim for our rental car, it only take two days to process & received the payment once we had all the supporting documents in place ( % 15.00) Highly recommended & will definitely use RentalCover ( % 8.00) com in the future!Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
EfficientEfficient! RentalCover ( % 0.00) com has the most efficient in processing the claims ever ( % 50.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
UK trip car rental - recommend rental over ( % 0.00) comPurchased from Australia for day vehicle rental cover in UK ( % 0.00) Insurance was good value with clear conditions and better than UK / Euro insurance company that I had been purchasing with for around years ( % 43.33) Did not expect anything to go untoward but with family on board better being well insured ( % 50.00) A poor parking spot led to door panel damage, settled no issues with rental company and had no issues claiming back from rentalcover ( % -20.00) com - good communication and prompt payment, no fuss ( % 70.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
European rentalVery easy online process to file a claim ( % 21.67) Only issue was getting paid due lack of clarity about my routing number ( % -6.25) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
RefundThe refund was always prompt and without much effort ( % 20.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
I was glad that I opted for the Full…I was glad that I opted for the Full Cover with zero excess ( % 45.00) Got into a minor accident and obviously had to pay for the damages when I returned the car ( % -2.50) So I proceeded to submit my claim to RentalCover after reading carefully what documents were required to be submitted to make a claim ( % -10.00) Very fast response ( % 26.00) I had mine processed within days and it was within their commitment of days ( % 0.00) And I got my payment credited into my preferred bank account without any problem at all ( % 0.00) All in all I would highly recommend this as the goto insurance that covers even zero excess ( % 16.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
I received fast and kind serviceDate of experience: January , ( % 40.00)
trustpilot
POSITIVE 🙂
2020/1
The entire process was really easy and…The entire process was really easy and a very quick response to my claim ( % 26.00) They really helped to quickly put my mind at ease ( % 26.67) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Excellent very fast service ( % 63.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Impressed- recommended!An excellent, no quibble service with prompt settlement and much needed cover ( % 73.33) Thank you!Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
good stuffEasy and fast claim for replacement flat tyres ( % 29.17) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Fast response and easy process ( % 31.67) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
easy claim processan easy claim process couples with reasonable rates for an outstanding experience ( % 39.17) definitely will be a repeat customerDate of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Good InsuranceThis is good insurance and they responded to my claim right away ( % 56.19) The process was delayed because they wanted a signed rental contract which I never received ( % 0.00) I would use them again ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Very good and fast services stars and not because it is impossible to talk with a human person in a service center (and in french) ( % 5.72) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
I AM SATISFIED AND HAPPY CLIENT OF RENTALCOVER ( % 65.00) COMI had a claim on the car that i rented as it was damaged while I was renting it ( % 0.00) Rental Cover ( % 0.00) com attended to my claim promptly after i have given them all the information they required ( % 0.00) i was very happy and satisfied ( % 75.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
OUTSTANDING SERVICEOUTSTANDING SERVICE, HIGHLY RECOMENDEDDate of experience: January , ( % 33.00)
trustpilot
POSITIVE 🙂
2020/1
They were very present and competentThey were very present and competent, had a very short reaction time, gave us good advice, the final result was very satisfactory, the payment was made quickly ( % 21.67) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Quick, easy, and honestProcess the claim with no fussDate of experience: January , ( % 38.33)
trustpilot
POSITIVE 🙂
2020/1
Very fast respond and recieving the…Very fast respond and recieving the money very very fast!Date of experience: January , ( % 24.00)
trustpilot
POSITIVE 🙂
2020/1
really convenient to claim and get the…really convenient to claim and get the money with one dayDate of experience: January , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/1
Best and quick customer support…Best and quick customer support experience I had ( % 55.56) Process took days including holiday from day claim submissions to day money was on my account ( % 0.00) I couldn’t believe how painlessly everything happened ( % 0.00) Thank you guysDate of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Recommended!Great service ( % 0.00) Quick response timeDate of experience: January , ( % 33.33)
trustpilot
POSITIVE 🙂
2020/1
Reasonable price and good serviceExcellent customer service which helped us solve all of the problems in our journeyDate of experience: January , ( % 45.00)
trustpilot
POSITIVE 🙂
2020/1
goodgood good goodDate of experience: January , ( % 70.00)
trustpilot
POSITIVE 🙂
2020/1
Great ServiceWhile it adds a bit to the cost of overseas rental when paying with a weak currency like we do, it gives tremendous peace of mind ( % 25.28) Much was my relief when we ran over a wooden pallet dropped by a truck during a recent trip to Europe ( % 6.67) Car had to be towed, wheel rim and tyre damaged beyond repair ( % 0.00) The claim was, however, settled by Rentalcover within a couple of days from the time I submitted the documentation ( % 0.00) Thank you very much, great service!Date of experience: January , ( % 80.00)
trustpilot
POSITIVE 🙂
2020/1
Super friendly and professional service ( % 26.94) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
The claiming process was efficient ( % 0.00) The claiming process was smooth and efficient ( % 40.00) The money claimed was received in days ( % 0.00) The claiming steps are explained in web page clearly ( % 10.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Claim quickly with trustDate of experience: January , ( % 33.33)
trustpilot
POSITIVE 🙂
2020/1
The service on RentalCover was…The service on RentalCover was excellent ( % 100.00) The request of the bills from car rental company in Cape Town was only possible with the assistance of my sister which is living in Cape Town and took a long time period ( % -1.67) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Good luck trying to contact themI bought coverage for a trip home during Christmas ( % 70.00) The website promises that you won't need any additional coverage at the counter ( % 0.00) I get to California, and show them my policy, and the rental car rep tells me that California requires a LDW (liability damage waiver), which this policy does not cover ( % 0.00) She is correct ( % 0.00) And it costs a lot of money (over $/day) ( % 0.00) That is what I thought I was purchasing based on their website ( % 0.00) My credit card company covers everything else ( % 0.00) The rental car rep tells me I should cancel this policy ( % 0.00) I got really sick during my trip and didn't have a chance to call RentalCover to ask them to cancel it ( % -71.43) Once I was better, I went on a scavenger hunt to contact them and there is nothing ( % 50.00) No phone numbers ( % 0.00) Just articles that answer FAQs ( % 0.00) I finally find a form and write this all out, information, dates, etc ( % 0.00) and explain my story ( % 0.00) The "response" from the customer service team is links to some articles that did not address my problem at all ( % 0.00) I write back asking them to please answer me, and it's total radio silence ( % 0.00) I'm glad to hear they are good otherwise, but any company with essentially ZERO customer service access is a bad one ( % 12.50) If I don't hear back soon, I will file a complaint on BBB ( % -15.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Super responsive in processing my…Super responsive in processing my claim ( % 33.33) Well done guys ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
When I was traveling in SpainWhen I was traveling in Spain, I was able to make a good case for car damage from a rental car ( % 60.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
I made some scratch on my rental carI made some scratch on my rental car ( % 0.00) Rentalcover approved my claim very fast and also quickly reimbursed all the money to me ( % 29.67) I highly recommend rentalcover for your next car rental insurance ( % 8.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Excellent serviceDate of experience: January , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/1
Best of the bestI’m very surprised with the speed of process and payment ( % 56.50) My nd time claiming from them and I was paid within hours ( % 0.00) No questions asked ( % 0.00) I submitted all required docs, I got my approval the nd morning ( % 0.00) And a day after % of my money (% coverage) is in my account ( % 0.00) Amazing! Any other insurer will suck your blood dry before paying anything ( % 18.61) I will only use them in the future and they are very highly recommended ( % 6.93) Thank you rental cover!Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
I was pleased on how ReantalCover…I was pleased on how ReantalCover handled our case ( % 50.00) You acted swiftly and professionally ( % 10.00) However, what prevented me for giving you a -star is that you did not reimbursed the full amount (only ~%) due to exchange rate difference at the time of transaction ( % 7.50) ( % 0.00) ( % 0.00) so we incurred a loss ( % 0.00) ( % 0.00) ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Great experience with Rental cover!The claim process was very smooth and documents were easy to submit online ( % 58.44) The coverage was comprehensive to even cover for hail damage which the car rental company policy does not cover ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Fast and efficientDate of experience: January , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/1
Kind and fast proccessKind and fast proccess Thank you so muchDate of experience: January , ( % 33.33)
trustpilot
POSITIVE 🙂
2020/1
Very trustworthy company I will take…Very trustworthy company I will take out insurance with them again they responded to my claim immediatelyDate of experience: January , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/1
Quickly reviewed the claimQuickly reviewed the claim, quickly paid ( % 33.33) Нelped to justify the source of funds for the bank ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Great serviceQuick and efficient serviceDate of experience: January , ( % 80.00)
trustpilot
POSITIVE 🙂
2020/1
Excellent regulationExcellent service, speedy regulation of my problem ( % 100.00) I had a burglary attempt in Chile and a window had to be replaced ( % 0.00) It took day to get my money ( % 0.00) Thank you!Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
excellent serviceexcellent service, very nice follow upDate of experience: January , ( % 89.00)
trustpilot
POSITIVE 🙂
2020/1
good reliable system to serve and…good reliable system to serve and follow up the customer case ,worth money to purchase and will recommend to friendsDate of experience: January , ( % 50.00)
trustpilot
POSITIVE 🙂
2020/1
Smooth claimHad a claim due to chips on window, the claim is approved in one day, the claim experience is cool!Date of experience: January , ( % 13.75)
trustpilot
POSITIVE 🙂
2020/1
GreatCheaper than what you would pay at rental counter ( % 0.00) Claim was easy and fast ( % 31.67) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
FastFast and good serviceDate of experience: January , ( % 70.00)
trustpilot
POSITIVE 🙂
2020/1
RentalCover was greatRentalCover was great ( % 80.00) I provided the required info and the claim was easily settled and paid ( % 43.33) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
It's really convenient to transact and…It's really convenient to transact and I really satisfied with it ( % 30.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
websiteeverything was perfect but the website sometimes its not working goodDate of experience: January , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/1
Simple and fastEasy to buy with simple and fast claim process ( % 6.67) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Great experienceSmooth and supportive customer service experienceDate of experience: January , ( % 65.00)
trustpilot
POSITIVE 🙂
2020/1
I had a claim for a damaged tail light…I had a claim for a damaged tail light when on holiday in Portugal, when I got back home to South Africa I submitted the required documentation and claimed for the amount charged by the rental company, claim was approved within hours and the money reflected in my bank account within hours ( % 20.00) Hassle free and what a pleasure, Well Done !!Date of experience: January , ( % 62.50)
trustpilot
POSITIVE 🙂
2020/1
Great serviceDate of experience: January , ( % 80.00)
trustpilot
POSITIVE 🙂
2020/1
Good serviceGood service, quick processing ( % 51.67) I can only recommendDate of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
We were unlucky enough to have a flat…We were unlucky enough to have a flat tyre which could not be repaired and needed replacing ( % -0.83) A claim was made online and approved within hours ( % 0.00) The full amount claimed was in our bank account within days ( % 35.00) An unexpected show of Efficiency ( % 10.00) Bravo ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Service and claims are excellentService and claims are excellent ( % 100.00) They attend to emails on time ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Lower fees, faster processing, no hassle ( % 0.00) Lower fees than rental company ( % 0.00) VERY FAST claim approval and payment was with a few days (not weeks or months) ( % 3.00) Highly recommended ( % 16.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Fast claims processingFast claims processing and none of the “bargaining” you get on normal insurance claims ( % 17.50) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Saved almost %Saved almost % over taking out the hire company's excess insurance when hiring a motor home in NZ, same with the hire car in NZ ( % 0.00) Quicker getting my claim approved than getting the necessary paperwork from the hire company ( % 0.00) Would certainly recommend ( % 21.43) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Exactly what it says it isScratched the car I rented in the Philippines and had to pay the excess ( % 25.00) Supplied the details to rental cover ( % 0.00) com and was payed out promptly ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
The experience of receiving the insurance claim ( % 0.00) The experience of receiving the insurance claim was really smooth and effortless ( % 40.00) The delays were seen only on my end to submit the documents, the insurer was always quick to turn around ( % 16.67) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
PracticalPractical, Reliable and fast ( % 20.00) Excelent!!!Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
wonderful service by Melissa b ( % 100.00) service by Mlissa b ( % 0.00) was great and fast response :) i still don't understand why i haven't got the full charge ( % 46.25) ( % 0.00) ( % 0.00) (got back ILS less then paid ( % -8.33) ( % 0.00) ) if my return would be in full ( % 35.00) ( % 0.00) then all would be excellentDate of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Great Service!The Team is quick in processing Claims , this was my first experience in any insurance company to provide an hassle free Claims ( % 44.58) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Well deserving of starsRentalCover claims process was seamless and quick ( % 34.44) Upload of documents required was done online digitally and email correspondences between RentalCover and me were responsive ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Easy to claim beyond my expectations…Easy to claim beyond my expectations and insurance price is much cheaper than onsite car rental’s insurance ( % 31.67) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Very fastThe payment is very fast！Date of experience: January , ( % 20.00)
trustpilot
POSITIVE 🙂
2020/1
Does exactly as stated on the tinDoes exactly as stated on the tin ( % 25.00) Very efficient and speedy service with excellent comms ( % 60.00) and very helpful staff ( % 20.00) Would recommend to all and sundry for usage while away on holiday or businessDate of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
EasyEasy, quick, and hassle free as promised ( % 36.67) Fácil, rápido y sin problema como prometido ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Good surprise - Buena sorpresaOnce I got the invoice from the car rental company, I could follow the on-line process to request the reimbursement of additional costs I paid for a tyre pinched ( % 70.00) Quite simple ( % 0.00) Got the approval very rapidly, and the total reimbursement was on my account within days ( % 10.00) -_____________________ Una vez que le empresa de alquiler del coche me había dado la factura, podía hacer el trámite por Internet para pedir la devolución de los gastos adicionales pagados por una rueda pinchada ( % 0.00) Muy sencillo ( % 0.00) Me daban el acuerdo muy rápidamente y dentro de días la transferencia estaba en mi cuenta ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Amazing responds from the…Amazing responds from the Company,,helpful staffDate of experience: January , ( % 60.00)
trustpilot
POSITIVE 🙂
2020/1
Professional ( % 10.00) Professional ( % 10.00) Attention ( % 0.00) Good job ( % 70.00) Thanks ( % 20.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Fast, simple and transparentRentalCover got everything solved very quickly and with transparency ( % 21.11) I was informed of every step and all replies were fast and precise ( % 30.00) My experience was much better than I expected ( % 20.00) Fast, simple, transparent, for me the assistance was perfect ( % 40.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Fast serviceRental cover assisted with a claim against AVIS ( % 20.00) The process was easy quick and payment occurred within days ( % 38.33) An excellent service ( % 100.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
thanks you for your help in every step…thanks you for your help in every step when the accidental occured it can not procnocipate how to get them but anyway this company can be help in terms of claimed including fixed in there ( % 15.00) I would like to thanks a million help with their colleagues,thanks you so mush ( % 20.00) Best regardsDate of experience: January , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/1
Quick & EasyEasy and quick processing with quick responses when I claimedDate of experience: January , ( % 33.33)
trustpilot
POSITIVE 🙂
2020/1
It’s very good that I took out…It’s very good that I took out insurance ( % 91.00) On a trip, he struck a wheel, and thanks to insurance, he lost nothing ( % 20.00) Thanks to the RentalCover's representatives for their help! Recomend for everybodyDate of experience: January , ( % 25.00)
trustpilot
POSITIVE 🙂
2020/1
Very good serviceVery good service, fast and efficient ( % 60.33) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
I had i a great experienceI had i a great experience ( % 80.00) Communication was easy and payed in a few days like they prommised ( % 11.67) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
quick responsequick response, efficient handlingDate of experience: January , ( % 33.33)
trustpilot
POSITIVE 🙂
2020/1
Excellent service at an affordable priceRentalCover are extremely well priced and made making a claim quick and easy, paying the full amount ( % 39.83) I will definitely use them again and recommend them to anyone renting a car ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Customer Service is excellent ( % 100.00) Customer Service is excellent ( % 100.00) Very helpful with my claim and quick to process when you have all the right documentation ( % 27.30) The price for our rental for days are fair and would definitely love to use rental cover again in the future ( % 40.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Fast with no extra explanation needed…Fast with no extra explanation needed when I posted my claim ( % 6.67) I received the money in my account the next day ( % 0.00) Thank you for your excellent service ( % 100.00) I will recommend to family and friendsDate of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
I would use them again!Very helpful easy to use service after small scrape to paintwork, no fault of my own whilst parked, on the passenger door handle of my rental car ( % 26.11) Good email contact on my queries and paid out quickly after my claim was decided upheld ( % 51.67) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Great serviceGreat service, very clear advice and instructions, claim was handled within hours!Date of experience: January , ( % 46.50)
trustpilot
POSITIVE 🙂
2020/1
Fast and hassle free processing of…Fast and hassle free processing of claim! I received my full claim only within days from my application ( % 29.00) Just make sure all your documents are ready and complete ( % 26.67) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Quick refund and reliable companyWhen I came back from the trip, I had to use my Rentalcover insurance ( % 16.67) It was very easy to make the request and send the documents ( % 56.33) After analysis, I received my refund deposit in just days ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
I received an excellent and exceptional…I received an excellent and exceptional service from Rentalcover ( % 88.89) Quickly, quietly and with much empathy, their team solve my problem ( % 10.00) I would love to recommend the company and continue to use its services ( % 50.00) Thank you ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Sure I'll choose you againDate of experience: January , ( % 50.00)
trustpilot
POSITIVE 🙂
2020/1
My claim was settled with no fussMy claim was settled with no fuss, quickly and easily, I fully recommend themDate of experience: January , ( % 38.33)
trustpilot
POSITIVE 🙂
2020/1
Very goodVery good, fast and efficient in handling and paying claimsDate of experience: January , ( % 36.67)
trustpilot
POSITIVE 🙂
2020/1
Quick and Fast ServiceDate of experience: January , ( % 26.67)
trustpilot
POSITIVE 🙂
2020/1
Flat Tyre RefundVery easy to claim a refund for the replacement tyre for a flat we had while travelling abroad ( % 12.78) All the documents required for the claim to be processed were explained well ( % 0.00) Just note there is no longer phone support, but there is an extensive FAQ online that covers most questions ( % 25.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Promise KeptWe have used Rentalcover ( % 0.00) com many times and were fortunate enough not to have a claim ( % 30.00) However when we did need to make a claim after a small incident with a rental car they processed and paid us within a couple of days ( % -25.00) Wonderful service, no fuss ( % 100.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Timely help and quick refundTimely help and quick refund ( % 33.33) I will recommend RentalCover to my friends as well ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Excellent work guys!Excellent work guys!! Purchasing additional insurance was relative easy and affordable, giving us a peace of mind that we are covered for any unforeseen circumstances ( % 47.78) Also found Rental Cover’s claim process extremely straight forward and no-fuss turn around ( % 20.00) Thanks again ( % 20.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Excellent and fastDate of experience: January , ( % 100.00)
trustpilot
POSITIVE 🙂
2020/1
will use againCame back on questions quickly, easy process and rapid payment ( % 21.67) Will use every time I hire!Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Excellent service and supportExcellent service and support ( % 100.00) Am a very pleased customer, exceeded my expectationsDate of experience: January , ( % 65.00)
trustpilot
POSITIVE 🙂
2020/1
Clear and straightforward…Clear and straightforward communication ( % 23.75) Prompt settlement ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2020/1
Quick and effectiveDate of experience: January , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/12
Real easy process to buy insurance and…Real easy process to buy insurance and equally glad experience with a claim!Date of experience: December , ( % 52.78)
trustpilot
POSITIVE 🙂
2019/12
User friendly & timely response ( % 37.50) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Thank youThank you I want more rent car ( % 50.00) see you nextDate of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
They are good and efficientThey are good and efficient! I highly recommend ( % 57.83) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Paid for the damage without any issuesPaid for the damage without any issues ( % 0.00) Super fast too ( % 26.67) Will definitely use again ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Excellent all round serviceA rare pleasure to deal with an insurance company that makes it as easy to achieve a successful claim as it does to make a premium payment ( % 45.67) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
StraightforwardI found the process of making a claim reasonably straightforward ( % 37.50) The premium was reasonable ( % 20.00) Things might have been even easier if I had insured through the rental car company, but I would probably have paid more as a premium ( % 50.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
I scratched the car against a column in…I scratched the car against a column in a tight basemant ( % -17.86) No problem ( % 0.00) The insurance was fast, friendly and effective ( % 39.17) QudosDate of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Huge savings hassle free claims processGreat price, great customer service had a minor accident, was charged the full excess by the rental company within days of compiling relevant essential documentation in relation to incident and submitting claim with RentalCover ( % 32.86) com all was rectified I was reimbursed in full all costs related to the accident ( % 17.50) Highly recommended!Date of experience: December , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/12
Paid out my claim ( % 0.00) Efficient ( % 0.00) All inclusive ( % 0.00) Paid out my claim ( % 0.00) Easy, efficient process ( % 43.33) Simple, all-inclusive cover ( % 0.00) If I need car rental cover in future, I'm coming straight back to these guys ( % 6.67) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
I found the claim process easy to…I found the claim process easy to follow and the staff response helpful, considerate and respectful ( % 45.56) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Everything went perfectlyEverything went perfectly ( % 100.00) I submitted the invoices and received the refund next day ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
We have a damage on the rental car…We have a damage on the rental car during our trip and RentalCover make our car assurance a very good experience! They are helpful and the steps for the refund are easy! We get our money rapidly!Date of experience: December , ( % 77.08)
trustpilot
POSITIVE 🙂
2019/12
Fast and resolutive !Date of experience: December , ( % 25.00)
trustpilot
POSITIVE 🙂
2019/12
A very easy process and very responsive…A very easy process and very responsive if an issue occurs during the rental ( % 38.17) Really recommend for value for money and service ( % 20.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Very quick and good refund of our…Very quick and good refund of our claim ( % 54.17) Would recommend to anyone ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
My claim was settled fast and efficient ( % 20.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
An excellent company that has efficient…An excellent company that has efficient systems and very quickly processed my claim ( % 81.11) Honest and upfrontDate of experience: December , ( % 60.00)
trustpilot
POSITIVE 🙂
2019/12
The accident claim proses is very quick…The accident claim proses is very quick and transfer to us also very fast and smooth, not like other rental ( % 23.37) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
All in all I was satisfied with your…All in all I was satisfied with your service, despite it having taken a long time to resolve my claim, more than months ( % 36.25) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Very quick and positive experience with…Very quick and positive experience with RentalCover ( % 30.53) com Recommended!Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
The service I've hired was fully…The service I've hired was fully accomplished (and exceeding) the terms ( % 20.00) I had an incident and Rental Cover responded quickly and efficiently ( % 33.33) I feel satisfied ( % 50.00) The problem I see, is that Rental Cover reimburses the costs over a bank account on local money, Sometimes it's not very convenient ( % -5.00) Possibly, taking the extra insurance that rental car companies offer, simplifies the problems even when you have to pay an extra money ( % 0.00) Maybe your system can be improved crediting the same money charged (whenever possible) by the rental company ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Yes we rented the car from Sixt car…Yes we rented the car from Sixt car company and Insurance cover from rentalcover ( % 0.00) com according to car company we scratch their car (no proof) and we had to pay £ but next day, I did contact the rentalcover ( % 0.00) com customer service officer Melissa and she guide through the process and shorted out our problem very easily and we’re very happy the outcome and once again thank you to Melissa and we’re recommend your company to anyone and trustedDate of experience: December , ( % 78.17)
trustpilot
POSITIVE 🙂
2019/12
Found the experience worthwhileFound the experience worthwhile ( % 50.00) Had a small claim (tyre) and it was paid within days ( % -25.00) That's excellent service!Date of experience: December , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/12
The refund process was objectiveThe refund process was objective, simple and fast ( % 6.67) No bureaucracy ( % 0.00) I’m very happy about the attention received ( % 100.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Rental caver was fantastic so easy and…Rental caver was fantastic so easy and fastDate of experience: December , ( % 41.67)
trustpilot
POSITIVE 🙂
2019/12
The claim process was fast and…The claim process was fast and efficient ( % 20.00) All the details are already indicated clearly before doing the claims ( % 10.00) Would recommend getting from them as it is cheaper than the hirers ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Worth every penny!Date of experience: December , ( % 30.00)
trustpilot
POSITIVE 🙂
2019/12
Quick and friendly response ( % 35.42) Quick and friendly response ( % 35.42) Thank youDate of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
It would be nice if rentalcover ( % 60.00) com…It would be nice if rentalcover ( % 60.00) com contact with rental companies in case accident or a dent showed up instead of paying them and requesting a claim, other than that I am satisfied with your insurance and I am really amazed with your service ( % 19.17) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Easy and efficientI've taken out numerous policies with RentalCover ( % 21.67) com for both overseas and national travel within Australia ( % 0.00) Very easy to get a quote and take out the policy ( % 56.33) So much cheaper than the car hire companies and with more cover too! I've just recently had to make a claim (which I easily submitted through their website) ( % 31.46) They were super efficient - I got paid out within a couple of days ( % 33.33) Very good value for money and easy to book - I'll keep using RentalCover ( % 67.17) com ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Really easy and efficient claim process ( % 43.33) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Excellent excess coverage for rented carExcellent excess coverage for rented car ( % 100.00) Much, much cheaper than offered by rental companies - and far, far more coverage ( % 22.50) Very easy to extend the coverage if I extend the rental ( % 56.33) It covers also if I take the car cross boarder ( % 0.00) Incidents are handled expedite and quick and payment done in a few days ( % 6.67) I NEVER rent a car without A RentalCover agreement ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
The claim process was simple and…The claim process was simple and straightforward, resulting in our receiving the claimed amount into our bank account within days ( % 12.50) I can highly recommend using rentalcover ( % 16.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Great handling of incidentIncident was handled in days, great ( % 80.00) Can recommend them ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Claification on what it is?I will start out by stating that I did not understand the coverage ( % 0.00) But once we were turned down by three different rental car companies in Costa Rica, I finally got it through my head ( % -5.19) You will have to buy the minimum liability insurance through your rental car company, at least in Costa Rica, or they simply will not rent a car to you ( % -15.00) It's a state law there ( % 0.00) That's that ( % 0.00) So I looked at it as a full coverage insurance policy and just purchased the minimum from them ( % 35.00) So I bought twice, which RentalCover claims we should not do ( % 0.00) I didn't need it, thank goodness ( % 0.00) But we went through a lot of time arguing with rental companies where we could have been enjoying our vacation ( % 50.00) And had we needed it, we would have had to pay out-of-pocket and wait for reimbursement ( % 0.00) With all that said, next time I will simply buy the needed insurance at the rental counter and get on with my vacation!Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Quick handling of the incident and good…Quick handling of the incident and good follow up in my own language FrenchDate of experience: December , ( % 54.44)
trustpilot
POSITIVE 🙂
2019/12
good servicegood service, good and fast after care in a situation that we hadDate of experience: December , ( % 53.33)
trustpilot
POSITIVE 🙂
2019/12
First time user of rentalcoverFirst time user of rentalcover ( % 25.00) Had to make a claim for some scratches ( % 0.00) Very pleasantly ( % 95.33) surprised how easy it was to claim ( % 26.67) ( % 0.00) & payment was very very quick ( % 43.33) Highly recommend rentalcover!Date of experience: December , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/12
Well taken care of ( % 0.00) Quick and easy ( % 38.33) ( % 0.00) ( % 0.00) the claim process doesnt take too long and extremely reliable in Canada ( % -8.75) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
The best efficiency and quickness in…The best efficiency and quickness in claim handling ( % 100.00) We got our money back after only two days!Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
GreatGreat, quick service ( % 33.33) Happy indeed ( % 80.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Will definitely use again ( % 0.00) Very quick service ( % 43.33) Placed my claim qith all paper work and was dealt with un a few days ( % -20.00) Would deffiantley use again ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Great valueGreat value, easy to arrange cover, simple and prompt claims process ( % 41.11) Won't hire again without itDate of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Clear and easy claim procedureWe exprienced puncture tyre, damage on front bar on our journey at Tasminia ( % 26.67) Although a lot of invoice and document have to submit, the procedure are clear and easy to follow ( % 26.67) The claims are really within days only which is out of our expectation ( % 10.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
All OKAll OK ( % 50.00) Very good experienceDate of experience: December , ( % 91.00)
trustpilot
POSITIVE 🙂
2019/12
I had a great experience with rental…I had a great experience with rental cars dot com and their insurance program ( % 80.00) The price was reasonable up front ( % 20.00) The advice they gave to resist hard sell pressure at the car rental desk was accurate and comforting ( % 5.42) When we did have a mishap with the car we called them and they reassured us we had full coverage ( % 35.00) We were advised to pay the rental company for the damage ( % 0.00) We were reimbursed fully and quickly ( % 33.33) They were very thorough and professional ( % 15.00) Great to have them on your side ( % 80.00) I’d recommend them for both the car rental and the car insurance ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Very smooth claims process with no fussDate of experience: December , ( % 52.00)
trustpilot
POSITIVE 🙂
2019/12
snappy online process and communication - fast reimbursement ( % 20.00) Excellent service: I had an incident with the car while maneuvering so had full responsibility ( % 67.50) The online claim process was fairly simple and the communication about the process is clear ( % 5.00) The reimbursement was complete as advertised, and quite fast once I had made the payment and provided proof from my bank account listing ( % 15.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Just in timeJust in time! Only five days from my first letter to rental covers, only docs in attach - and I see my rental coverage in my bank ( % 8.33) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
GoodGood Fast Easy Nice AttitudeDate of experience: December , ( % 41.11)
trustpilot
POSITIVE 🙂
2019/12
Rentalcars cover was an excelent…Rentalcars cover was an excelent company and I strong recomend itDate of experience: December , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/12
in no time after the claim was filed…in no time after the claim was filed the money was in the bank ( % 0.00) Fast, efficient and HONEST!Date of experience: December , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/12
Had to make a claim for hitting a…Had to make a claim for hitting a kangaroo, after I got all the paper work from rental company I was paid within days ( % 0.00) Easy process ( % 43.33) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
I have to write this review becauseI have to write this review because of the very good experience with them ( % 91.00) Their customer success rep was totally understanding that some of the documents was not able to be obtained in the form which they required(you are in a foreign land, slapped with an small accident and not knowing the exact procedures) ( % -1.25) However, suggestions to alternative forms of similar documentation was accepted ( % 0.00) Loved their flexibility ( % 70.00) Its not everyday that we claim for insurance ( % 10.00) In fact, its my first time ( % 25.00) But it was a pleasant experience with them and managed to claim ( % 73.33) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Fast and accurately paid insurance for…Fast and accurately paid insurance for damage on parking ( % 33.33) We had to send damage receipt from rent-a-car company, driver license and rent-a-car voucher ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Very nice services and quick respondVery nice services and quick respond ( % 51.17) I can claim my money back very easilyDate of experience: December , ( % 10.00)
trustpilot
POSITIVE 🙂
2019/12
Really goodGot a refund within days, they are really efficient and fast ( % 20.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Great serviceGreat service Transparent and prompt responsesDate of experience: December , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/12
Have been using rental cover as back up…Have been using rental cover as back up for years & have found it very handy to save money at desk when hiring a car ( % 26.00) We recently had to make our first claim after a small dent was made by another car door on our rental car ( % 0.00) The process was straight forward once we worked out just what was required & how to upload via website ( % 20.00) Correspondence was good & claim was paid in about days ( % 70.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
ExcellentExcellent, fast and convenient service!!!Date of experience: December , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/12
Took a car in ArgentinaTook a car in Argentina, rental insurance ( % 0.00) We drove by car on dirt roads, as a result - a side cut on the tire ( % 0.00) Repair in the nearest car service, but the rental (Hertz) is not repairable and does not require the cost of a new one, about euros ( % 13.64) I sent a set of documents via the communication form on the website, approved the payment in hours, the money was paid at the expense of working days ( % 0.00) Lost about % on currency conversion ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
excellent serviceDate of experience: December , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/12
I could not be happier with the prompt…I could not be happier with the prompt assistance and courtesy afforded by the Rentalcover team after my distressing experience during my recent holiday in NZ ( % 0.00) My rental car was damaged whilst parked and I was totally unaware of this until I dropped the car off ( % 0.00) I was hassled by the rental company for the full $ excess to be paid there and then, though the damage was superficial ( % 35.00) Luckily, I could pay on credit card ( % 33.33) I contacted Rentalcover online and received a response within a few hours and they helped me to submit the paperwork correctly ( % -20.00) As promised, as soon as they had all of the paperwork, the full amount for the repair was reimbursed to me, within three business working days, as promised ( % 35.00) As anyone could imagine, to end a wonderful holiday with a totally unexpected expense ( % 55.00) ( % 0.00) ( % 0.00) and then to have a sympathetic and patient claims officer take charge and keep her word to the letter is so reassuring ( % 50.00) I am returning to NZ early next year and will definitely insure my car hire with Rentalcover again ( % 3.33) For me, they are as good as their word and to me, that is everything ( % 70.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
It was a very fast paymentIt was a very fast payment, once all the documents concerning the accident were submitted ( % 26.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
x in NZWe were in NZ in Dec -Jan for a few weeks and used them x; for motorhome insurance for weeks and then for a day driveaway (our son was returning a car from Christchurch to Auckland) ( % -20.00) Credit cards don't cover motorhome insurance CDW, so the insurance offered was around NZD/day from Britz ( % 0.00) Rather than pay NZD in total, I bought the RentalCover insurance for CAD that covered up to CADk of damages - more than we would have been liable for if we had bought the Britz policy ( % 13.33) The second coverage was for my son to drive a BMW coupe on a driveaway ( % 0.00) The rental company wanted NZD/day ( % 0.00) He called me from the rental office and I quickly went online and found coverage for the same three day period with RentalCover for CAD/total ( % 16.67) On this policy, my son had to make a claim after he scraped a rim on a sidewalk and was charged NZD ( % 0.00) While he was travelling for several months after, we only initiated the claim around seven months later ( % 0.00) I had a lot of challenges getting documentation to support the claim from the rental company, and only a photo of a handwritten contract ( % 0.00) I explained this to RentalCover and we exchanged emails a couple of times and then they paid us the NZD - all done within two weeks and deposited direct to our Canadian bank account ( % 10.00) While I couldn't get all the documents, RentalCover were always very prompt and courteous in trying to resolve this issue ( % 40.00) Would I use RentalCover again if I needed to? Yes, for sure ( % 50.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Quick resolution and payment of …Quick resolution and payment of incidents in ChileDate of experience: December , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/12
Car accident refunded ( % 0.00) Car accident refunded ( % 0.00) First time, and it was supper easy ( % 34.17) Thank you ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
wonderful servicewonderful service ( % 100.00) very reliable ( % 20.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Fast responseFast response ( % 20.00) Claim procedures which can be done on line, are easy ( % 43.33) The document requirement is clear and should not be difficult to prepare ( % -20.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Good online service fast payout much…Good online service fast payout much lower priced than cover at agencies worldwideDate of experience: December , ( % 32.50)
trustpilot
POSITIVE 🙂
2019/12
Excellent serviceExcellent service, reliable, efficient within two days I got my money back ThanksDate of experience: December , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/12
Excellent services and productsExcellent services and products, highly recommendedDate of experience: December , ( % 58.00)
trustpilot
POSITIVE 🙂
2019/12
quick response!Date of experience: December , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/12
Hassle free claim systemHassle free claim system ( % 40.00) Highly recommended ( % 16.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Easy to purchaseEasy to purchase, easy to communicate with and easy to solve problemsDate of experience: December , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/12
Quick response and process for the…Quick response and process for the claims ( % 33.33) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Quick response my claim and pay in a…Quick response my claim and pay in a very short time ( % 16.67) The team is awesome ( % 100.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
very helpful!Date of experience: December , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/12
great experiencegreat experience ( % 80.00) they refunded the money charged by the rental agency very fastDate of experience: December , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/12
GreatBad experience with the rental place but awesome online service with RentalCarDate of experience: December , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/12
First class service from the start to the finish ( % 25.00) A excellent service from the start to the finish ( % 100.00) What more could one want!Date of experience: December , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/12
I lodged a claim not really expecting…I lodged a claim not really expecting anything because my experience with insurance companies is that they make it hard to get anything back ( % -12.29) Well, their submission process was easy as pie and then I sent some additional documents and within days they decided that I was indeed eligible for some cover from an incident I had ( % 43.33) I am very pleased, will use again!Date of experience: December , ( % 65.00)
trustpilot
POSITIVE 🙂
2019/12
I received a prompt and courteous…I received a prompt and courteous service with no delays ( % 60.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Great ExperienceGreat Experience, Professional and TimelyDate of experience: December , ( % 45.00)
trustpilot
POSITIVE 🙂
2019/12
Excellent serviceExcellent service, value for the money, claims processed promptly and efficiently ( % 100.00) Very professionalDate of experience: December , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/12
Good companyGood company ( % 70.00) I can trust you ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Smooth transactionSmooth transaction ( % 40.00) The test always, is when there is a claim ( % 0.00) Mine was attended to in a day and payment received in days ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
The price are good and the reclime is…The price are good and the reclime is smooth and fastDate of experience: December , ( % 60.00)
trustpilot
POSITIVE 🙂
2019/12
Happy to RecommendThis was pretty much the first time we had rented a car and were quite nervous about it ( % 37.50) Unluckily, our car was hit was by another driver ( % 0.00) The rental company charged us the total excess ( % 0.00) After we assembled what we believed to be all the documents we needed we lodged the claim ( % 0.00) There was a little confusion as Rentalcover ( % -18.75) com repeatedly asked us to supply a document that the car rental company refused to give us ( % 0.00) However after we relayed this information a second time, our claim was quickly approved ( % 16.67) We are very happy with the service and would use Rentalcover ( % 100.00) com again and recommend them to others ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
good servicegood service ( % 70.00) unfortunate needed claim on insurance and this was done promptly ( % -50.00) Wishing AVIS service in Schiphol was as good ( % 70.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
fast actionfast action exactly whole money backDate of experience: December , ( % 16.67)
trustpilot
POSITIVE 🙂
2019/12
Excellent!!!!!Excellent!!!!! Fast, precise, accurateDate of experience: December , ( % 30.00)
trustpilot
POSITIVE 🙂
2019/12
Your process and response was very…Your process and response was very fast ( % 26.00) The reimbursement was paid on the next day after you confirmed my document submission ( % 20.00) I would recomment RentalCover ( % 0.00) com ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Absolutely outstanding product and service ( % 50.00) Absolutely fantastic service ( % 40.00) Superb to deal with ( % 100.00) Professional and very quick to respond ( % 26.67) I’ve used RentalCover ( % 0.00) Com several times and only had to claim once ( % 0.00) I was really impressed by how quickly the claim was dealt with ( % 66.67) Absolutely / ( % 20.00) Would highly recommend ( % 16.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Motor accident insurance claimI received no reply and repair invoice from ACE Rental Cars despite repeated enquiries for more than a month for my accident claim report after ACE had deducted a big sum from my credit card when I returned my rental car ( % 25.00) Frustrated with such an irresponsible and rude company I approached RentalCover for help as I had purchased an motor accidental insurance for the rental car from them ( % -33.33) RentalCar reacted readily and assisted me in acquiring all the necessary claim documents from ACE ( % 10.00) Within two months I received the refund of my credit card deduction from RentalCover ( % 0.00) I therefore heartfully thanks RentalCover for their great help and prompt actions in handling my case ( % 50.00) It is a really a sincere and responsible insurance company I have ever encountered so far ( % 26.67) Without RentalCover I will never able to recover my insurance claim from the unreliable ACE Rental Car ( % -25.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
easy to work withDate of experience: December , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/12
Good service used few times and once…Good service used few times and once had claim was paid fast and minimal fussDate of experience: December , ( % 8.00)
trustpilot
POSITIVE 🙂
2019/12
Excellent serviceEverything was easy to understand and download kept up to date all of the way and paid really quickly when all details verified would thoroughly recommendDate of experience: December , ( % 58.89)
trustpilot
POSITIVE 🙂
2019/12
ExcellentExcellent, my claims were processed in a very professional manner, also they were very responsive during the process ( % 16.50) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Efficient and friendly serviceEfficient and friendly service, which gives customers convenient claim experience ( % 37.50) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/12
Excellent serviceExcellent prompt service ( % 100.00) Highly recommended ( % 16.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Well worth it!!Their rates were reasonable ( % 25.00) I did make a claim and it was approved and paid out within three days ( % 0.00) No muss, no fuss ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Professional serviceWe had car accident while we traveled abroad and we contacted with rentalcover ( % 10.00) com ( % 0.00) In less than hours we got the payment back ( % -8.33) The service was professional and efficient,they did great work and i recommend them very much!!!Date of experience: November , ( % 36.67)
trustpilot
POSITIVE 🙂
2019/11
Easy and quick claim process!Date of experience: November , ( % 38.33)
trustpilot
POSITIVE 🙂
2019/11
Great serviceGreat service, amazing staff, and clean carsDate of experience: November , ( % 58.89)
trustpilot
POSITIVE 🙂
2019/11
Clear instructionsClear instructions, rapid response, competitive cost ( % 10.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Trustworthy and quick ( % 33.33) Great, I was sceptical at first but after reading some reviews I decided to go with rentalcover, I’m glad I did, I had a small accident and was paid out quickly after uploading the forms ( % 32.67) I would definitely use them again for a stress free rental ( % 20.00) Thanks guys ( % 20.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
The price was good and all the…The price was good and all the experience was niceDate of experience: November , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/11
easy paper flowIt was extremely easy to contract coverage ( % 43.33) We had an incident with the car and a door was damaged ( % 0.00) So, we were charged by the car rental company (Mitta) and quickly reimbursed with our insurance coverage ( % 33.33) What could improve? Insurance could settle with car rental company avoiding reimbursement ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Very prompt and professionalDate of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/11
RentalCover is the best solutionRentalCover is the best solution, kindness, availability, accuracy and honesty are the perfect features to describe RentalCover, in a word: "EXCELLENT"!Date of experience: November , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/11
Cheap and fastCheap and fast, yet very thorough and professionalDate of experience: November , ( % 26.67)
trustpilot
POSITIVE 🙂
2019/11
Had a good experience using Rentalcars…Had a good experience using Rentalcars serviceDate of experience: November , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/11
Insurance for rentalPurchasing insurance is easy and if rental is cancelled, premium is refunded promptly ( % 43.33) I also had a claim ( % 0.00) Process is simple and assessment attended to quickly and with no unnecessary fuss ( % 17.78) Very efficient and no difficulty ( % 20.00) Would recommendDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Great customer serviceGreat customer service ( % 80.00) Quick and easy results ( % 38.33) Hassle freeDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Well pricedWell priced, quick and easy claims process ( % 38.33) Easy to deal with ( % 43.33) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Good service - great ratesGood service ( % 75.00) Fast and responsive ( % 20.00) Can’t beat the rates ( % 0.00) I have used + times so far with one claim and no problems at all ( % 10.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Great communication, claim settled after a short delay ( % 40.00) Great communication ( % 80.00) The claim settlement was delayed because I settled the rental company charges with cash ( % 0.00) In the end, the company came through and deserves the high ratings ( % 16.00) Advice for all: use your credit card ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Absolutely trustworthyDate of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/11
Was a seamless experience with support…Was a seamless experience with support fully helping along the wayDate of experience: November , ( % 10.00)
trustpilot
POSITIVE 🙂
2019/11
I was moved by the quick…I was moved by the quick processing ( % 33.33) Want to use again ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
I had a smaller accident with a rental…I had a smaller accident with a rental car and they covered the full cost through a smooth process ( % 18.75) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
The services were very promptThe services were very prompt ( % 20.00) What other insurance does not cover this insurance had all covered ( % -12.50) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Many ticks and a few bricksThis is a genuine assessment of my experience with Rental Cover ( % 23.33) I have only provided an overall star rating for Rental Cover however it should be stars for actual policy coverage and payment - but I rate less than stars for my experience in the claim process as Rental Cover would not listen and/or act on problems, problems which appear to be internal with Rental Cover and not of my making ( % -3.33) I implemented my policy with Rental Cover for overseas car hire (UK) ( % 0.00) Unfortunately, whilst driving in UK a large bird took off from side of road and smashed the grille of my hire car ( % -14.29) I paid the excess, the damage was less than the excess and I received a refund from the hire car company and then I claimed the difference from Rental Cover ( % -16.67) It would be unfair to Rental Cover to publicly provide details of the problems I experienced in the claim process as those problems were unusual and hopefully one-offs, so the only comments that I will make to Rental Cover is to listen to your clients when they are conveying information to you about your account procedures, that, in my case went horribly wrong, through no fault of mine ( % 0.00) Granted the situation was corrected after nearly days of Rental Cover frustratingly ignoring what was so obviously wrong ( % -26.67) In saying that, it is obvious that Rental Cover processes thousands of policies and many many claims and as such their staff rely on their computer programs, but Rental Cover still should have processes in place that raises alarm bells, which the problems I experienced should have immediately done so ( % 36.00) In a final assessment () Did my Rental Cover policy perform and cover the excess as advertised – YES - () Would I, or do I, intend to take out another policy with Rental Cover when hiring a car in the future – YES - (but I would hope/expect that Rental Cover implement better procedures for addressing problems and listening/responding to clients) () Would I recommend Rental Cover to friends - YES - (subject to comments as to better procedures and listening/responding to clients ( % 16.67) ) So, many ticks and just a couple of bricksDate of experience: November , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/11
Rental Cover was easy to deal with and…Rental Cover was easy to deal with and the claim was paid quickly once I submitted all the required documents ( % 40.00) My advice is to be prepared: save all documents and correspondence about the rental as well as document with pictures or video the condition of the car at pick up and drop off ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Great customer serviceThe claim process is very simple and clear if you already prepare all documents what they need ( % 30.00) Also, customer service is really nice and efficient ( % 60.00) If I have the opportunity that I will buy RentalCover ( % 0.00) com car insurance and use rentalcars ( % 0.00) com to order my car again!!!!! :)Date of experience: November , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/11
they did a good job on my claimthey did a good job on my claim, a couple question i never got answered , but other than that it was goodDate of experience: November , ( % 42.50)
trustpilot
POSITIVE 🙂
2019/11
The claim process is very simple and…The claim process is very simple and fast and the staff is happy to provide prompt and adequate help ( % 26.67) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Easy and quickEasy and quick ( % 38.33) Hassel free ( % 40.00) Very good ( % 91.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
It is a very good company that responds…Great customer service It is a very good company that responds quicklyDate of experience: November , ( % 91.00)
trustpilot
POSITIVE 🙂
2019/11
excellent car and nice and clean…excellent car and nice and clean insurance service!Date of experience: November , ( % 64.17)
trustpilot
POSITIVE 🙂
2019/11
Fast and easy progressFast and easy progress ( % 35.56) I'm happy about that ( % 80.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Very easy and very quickVery easy and very quick! The site is very friendly and easy to fill up! Next trip I will use again!Date of experience: November , ( % 39.54)
trustpilot
POSITIVE 🙂
2019/11
Simple and quick settlementSimple and quick settlement, fast reimbursement ( % 21.67) Unbeatable price / service ratio ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Amazing claims serviceAmazing claims service, really easy & all online ( % 51.67) They covered a little ding we had and rates so much cheaper than at the hire car company ( % 0.63) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Very efficient and professional service…Very efficient and professional service and prompt payment of the claimI made ( % 13.33) I strongly recommend RentalCover ( % 43.33) Excellent value!Date of experience: November , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/11
Very efficient and quick processVery efficient and quick process ( % 28.89) I recieved my money from Rentalcover in less than a week from filing the claim ( % -16.67) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Amazing services and quick processDate of experience: November , ( % 46.67)
trustpilot
POSITIVE 🙂
2019/11
Ok but expensiveDate of experience: November , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/11
High responsibilityHigh responsibility ( % 16.00) And intend to assist customer ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
My policy was quickly processedMy policy was quickly processed my refund happened in less time than predicted by RentalCover ( % 16.67) Very satisfied with the communication and efficiency and follow up with the statements provided by meDate of experience: November , ( % 65.00)
trustpilot
POSITIVE 🙂
2019/11
Received total amount of the claimReceived total amount of the claim ( % 0.00) Although I had to send same documents twice, I was satisfied for the final result ( % 16.67) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
ExcellentThank you, very professional will always deal with RentalCover ( % 13.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Great serviceDate of experience: November , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/11
Claims are fastClaims are fast, it is worth recommendingDate of experience: November , ( % 25.00)
trustpilot
POSITIVE 🙂
2019/11
Great experienceMy cars tyre hit a stone and was damaged ( % 80.00) I followed the instructions and rentalcover ( % 0.00) com reimbursed the money in daysDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Clear instructionsClear instructions, close follow-up, rapid refund ( % 10.00) Excellent!Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Had excellent service from RentalCoverHad excellent service from RentalCover ( % 100.00) The rate charged was reasonable, and our claim was processed rapidly and in a friendly fashion ( % 28.75) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Standard of service very professionalThe claim situation was professionally, efficiently handled by rental cover, once I submitted my invoice and payment , I was promptly refunded ( % 10.00) Highly recommend rental cover insurance ( % 16.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Not quite the day response but…Not quite the day response but frequent communication and as long as you have your paperwork in order, you will get paid!Date of experience: November , ( % 2.50)
trustpilot
POSITIVE 🙂
2019/11
roundabout troubleThe unthinkable happened in Portugal in a roundabout and Rental cover saved me a lot of money ( % -5.00) I was pleased by how user friendly and easy it was to fill out a claim and upload pertinent documents ( % 43.61) I was amazed by how fast it took to process and receive my refund from Sixt ( % 20.00) Thank you for everything!! I highly recommend your company!!Date of experience: November , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/11
Outstanding service at a very…Outstanding service at a very reasonable price ( % 38.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Great supportGreat support ( % 80.00) Easy purchase ( % 43.33) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
We had a problem with the Rental Car…We had a problem with the Rental Car company end thanks to Rental Cover Insurance everything was solved and our money was given back ( % 10.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
I bought the insurance for my Italy…I bought the insurance for my Italy trip as my credit card didn't provide coverage there ( % 0.00) I read some reviews and went with them ( % 0.00) In Italy, i happened to have a small scratch on the front bumper and was charged Euros by the rental company ( % -25.00) I filed the claim with Rental Cover and provided the basic stuff like rental agreement and charging details ( % 0.00) To my surprise, they paid for the coverage as updated and that too within day ( % 0.00) It was the most hassle-free experience I ever had with any Insurance company ( % 50.00) I will recommend them for sure ( % 50.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
The claim process is intuitive and…The claim process is intuitive and quick ( % 33.33) Just keep all your rental documents, correspondence, and take pictures of the claim ( % 0.00) The website is easy to navigate and upload the supporting documents for your claim ( % 34.17) The communication was great with the agent handling my claim ( % 80.00) Once the claim was approved, funds were transferred to my account within two days ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
I got very good service for the…I got very good service for the RentalCover support teamDate of experience: November , ( % 91.00)
trustpilot
POSITIVE 🙂
2019/11
Amazing customer serviceAmazing customer service ( % 60.00) After a complete run around by the rental car company after the car I'd hired was scratched by a vandal ( % 10.00) Rental cover helped me out straight away with great communication and customer service with my claim ( % 50.00) They were absolutely amazingDate of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/11
Fast and efficientFast and efficient ( % 20.00) Insurance payout was done smoothlyDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Very quick response and easy step to…Very quick response and easy step to claim, highly recommand ( % 35.87) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
SuggestionIt would be much better if all insurance issues will be delt directly between the renting company and the insurance company,Date of experience: November , ( % 30.00)
trustpilot
POSITIVE 🙂
2019/11
very smart and no problemvery smart and no problem in accepting and paying out on a small claim I had for a rental car which I had used ( % 8.10) Would definitely use again and recommend to others looking for car rental coverDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Easy to deal withWhen I buy insurance, I always hope I never have to use it ( % 43.33) Good to know this time when I did use it, my initial claim was actioned quickly ( % 34.44) While there were a few administrative hoops to jump through, I was taken through the process step by step ( % -20.00) When I submitted my final claim, it was processed promptly and paid quickly ( % 16.67) Good job ( % 70.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
best price cost ratio ( % 100.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Third time insurance coverWe experienced speedy, uncomplicated, efficient service ( % 40.00) Importantly, Rental Cover does cover all items on the Campervan the hiring company does not, like Windshield, Tyres, above ( % 20.00) m like roof, awning, etc ( % 0.00) , giving is peace of mind ( % 0.00) Unfortunately we had for the first time a small claim which was settled within days, easy and uncomplicated ( % -1.67) We will use Rental Cover anytime again ( % 0.00) Thank youDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Excellent service!Excellent service!! Thanks !Date of experience: November , ( % 62.50)
trustpilot
POSITIVE 🙂
2019/11
Very helpful and fast response for full…Very helpful and fast response for full cover refund, highly recommend for every rentalcar ( % 22.20) com userDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
payment for excess is very prompt ( % 20.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Great experienceGreat experience! Got my refund in a couple of days!Date of experience: November , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/11
helped me achieve a refund from Hertz…helped me achieve a refund from Hertz after they had charged me a considerable excess ( % 10.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
The service was excellent and that is no The service was excellent and that is the most important part of a company ( % 72.50) However I was very disappointed by Noleggiare in Sicily ( % -97.50) Your excellent service can be wiped out by your Car rental companies ( % 100.00) We waited more than hours to get our car at Palermo airport ( % 50.00) The ladies in charge at the office in Palermo was very slow and need training,my personal viewDate of experience: November , ( % -19.50)
trustpilot
POSITIVE 🙂
2019/11
Overall positive impressionOverall positive impression ( % 15.15) It took more time than advertised ( % 50.00) Some docs were requested twice after initial submission ( % 0.00) Nevertheless the complex case was resolved within acceptable time ( weeks) and the money paid back to me ( % -15.00) Satisfied ( % 50.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Easy to fill documents for damage…Easy to fill documents for damage claim ( % 43.33) Excellent customer service ( % 100.00) Very good follow up and fast reimbursement ( % 55.50) Definitely recommend ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Great serviceHelpful, fast AND efficient service ( % 50.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Good, efficient serviceI was at first worried about taking out insurance not from the rental company, but when we claimed back from Rental Cover for charges incurred by the rental company, we were taken through the claims or quickly and efficiently ( % 32.08) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Good serviceDate of experience: November , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/11
Great services on offerGreat services on offer, but response times to email is slow ( % 25.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Very very goodDate of experience: November , ( % 26.00)
trustpilot
POSITIVE 🙂
2019/11
FastVery easy and fast, I was really surprised well doneDate of experience: November , ( % 24.44)
trustpilot
POSITIVE 🙂
2019/11
Easy to useEasy to use; great rates; and when it comes to claims the claim process is also very straightforward and the payment quick ( % 51.35) Couldn't ask for me ( % 0.00) Used plenty of times now and will continue to do so ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Excellent serviceExcellent service, personal attitude, prompt and responsive every momentDate of experience: November , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/11
Easy procedure and fast response ( % 31.67) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Great product and service with speedy and easy claims processingRentalCover accepted my claim in less than hours and paid me in full less than days later ( % 20.83) The claims process was straightforward and RentalCover did not ask me for additional documentation or complain that the documents I received from the car rental company were inadequate in any way ( % 37.50) Purchasing the coverage was also simple and a completely transparent process ( % 5.00) I will definitely use RentalCover again ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Return full amount of repairDate of experience: November , ( % 35.00)
trustpilot
POSITIVE 🙂
2019/11
Please don’t make the same mistake!While better than not purchasing car rental insurance at all, cannot recommend rental cover as from my first-hand experience after having an accident on my recent trip: ) the rental car company (Hertz - a big car rental company too) said it would take up to years to process the damage since there were rd parties involved in the accident - it required incessant chasing over emails/ig messages/fb messages to finally get what I needed - i ( % 16.67) e ( % 0.00) though not actually rental cover’s fault, beware that getting the final invoice from your rental car company in order to make the claim with rental cover is going to be A LOT of work ( % 0.00) ) rental cover did eventually pay out the claim to me, the amount was $+ less than my claim due to “credit card fees and bank transfer charges” according to them ( % -14.58) Yes, at least I got a pay out but for the amount of work I had to go through for the claim and still losing money over this ( % -30.00) ( % 0.00) ( % 0.00) it’s horrendous ( % 0.00) For peace of mind, I will ALWAYS in the future take up rental insurance directly from my car rental company ( % 5.00) Please don’t make the same mistake as me!Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Very fast service and easy to make a claimDate of experience: November , ( % 34.67)
trustpilot
POSITIVE 🙂
2019/11
This could not have been easierThis could not have been easier ( % 0.00) I kept waiting for them to explain why my scrape would not be covered (let's face it, it was totally my fault), but it was exactly as advertised ( % 12.50) Once I had all the final paperwork I submitted it and my claim was paid days later, no hassles, no exemptions, no issues ( % 0.00) I never want to drive in Portugal again, but if I do you can be sure it will be with coverage from RentalCover ( % 50.00) com ( % 0.00) Thank you!Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Excellent service!Excellent, fast and very professional service ( % 44.33) Easy to operate , fast and friendly communication ( % 33.61) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
great companygreat company! I recommend to everyone!Date of experience: November , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/11
very quick and efficiantDate of experience: November , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/11
Excellent coverExcellent cover, when I had to use it ( % 100.00) ( % 0.00) ( % 0.00) ( % 0.00) exceeded my expectations by far ( % 10.00) Would definitely be a customer and recommend to my family and friends ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Very Good 👌🏻Date of experience: November , ( % 91.00)
trustpilot
POSITIVE 🙂
2019/11
It was fast and professional ( % 15.00) ( % 0.00) It was fast and professional ( % 15.00) ( % 0.00) ( % 0.00) your company promise ( % 0.00) ( % 0.00) ( % 0.00) and did it ( % 0.00) ( % 0.00) ( % 0.00) tnxDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Praise RentalCover is efficient and honestI compared the insurance terms and insurance premiums of other insurance companies ( % -12.50) I found RentalCover is more better than other companies ( % 29.17) Fortunately, I travelled to Iceland in October , the insurance insured by RentalCover ( % 40.00) When I drove in Iceland, the sudden strong wind caused my car rightward, the right side mirror impacted the pillar and damaged ( % 23.97) I submitted the application for claim compensation was fully compensated by RentalCover within three days ( % 0.00) RentalCover is very efficient and honest ( % 40.00) I have alreadly recommended to my friends and colleagues to use RentalCover for insurance ( % 0.00) My next trip, I will insure the insurance by RentalCover again, because I believe that I can really get full insurance coverage ( % 18.33) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Excellent serviceExcellent service ( % 100.00) I am very glad I used Rental Cover ( % 65.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Easy to deal withEasy to deal with, all online process which was all sorted within week ( % 43.33) Couldn't ask for a easier process! Highly recommend!Date of experience: November , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/11
Great serviceDate of experience: November , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/11
Excellent service with fast response…Excellent service with fast response time ( % 46.67) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Easy and fast processDate of experience: November , ( % 31.67)
trustpilot
POSITIVE 🙂
2019/11
Very good serviceVery good service ( % 80.50) Fast and professionnal Thanks!Date of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/11
I had a claim and they responded very…I had a claim and they responded very quickly and paid out my claim very quickly once all the documents were in! Would recommend to others definitely!Date of experience: November , ( % 48.75)
trustpilot
POSITIVE 🙂
2019/11
Very responsiveDate of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/11
Excellent and fast attentionExcellent and fast attention ( % 46.67) They solved my inconvenience without turns ( % 0.00) very expeditiousDate of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/11
Very good serviceVery good service ( % 80.50) The claim was so quick ( % 33.33) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
fast responseDate of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/11
Paid my damage claim no problem ( % 0.00) I rented a number of cars this summer in europe, I used Rentalcover ( % 0.00) com almost every time for full coverage, which was easy to do as they are connected on the app Rentalcars ( % 39.17) com, which is how I rented alot of cars ( % 0.00) I had one fenderbender in Tenerife, Spain, the damage was charged to my credit card around euros ( % 0.00) I have to give credit, Rentalcover ( % 0.00) com paid the full amount very quickly, like in a few days with no extra work, just filled out the form, etc I'm really impressed by their customer service and will always use them for my car insurance if possibleDate of experience: November , ( % 33.06)
trustpilot
POSITIVE 🙂
2019/11
Good customer serviceDate of experience: November , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/11
Good serviceStaff is helpfulDate of experience: November , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/11
Can’t complain at allCan’t complain at all! It was easy and super fast to get coverage with the rentalcover ( % 32.22) com and gave me extra peace of mind ( % 0.00) I did have a few issues with the rental car that I had to cover out of my pocket (flat tires) and they were super quick with processing the claim ( % 11.04) I’ve never claimed anything and I was surprised how convenient it was and no hassle ( % 10.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Thanksvery quick decision making ( % 33.33) thanks ( % 20.00) I will be your clientDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Great companyDate of experience: November , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/11
I needed to claim for the first time…I needed to claim for the first time ever, even though I rent cars often ( % 25.00) The entire process could not have been simpler, or smoother or more efficient ( % 25.00) You guys were outstanding and I will be spreading the word ( % 50.00) This was customer service as every consumer would hope it to be ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
easy to get compensatedDate of experience: November , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/11
Exelente serviceExelente service ( % 0.00) Very professional and efficient ( % 13.00) I can only recommend it!Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
claim was paid quickly and without…claim was paid quickly and without hassle ( % 33.33) Understandably, it did require all documentation from rental car company ( % 0.00) One small issue is that the reimbursement was roughly % less than I paid the rental car company ( % -20.83) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Great service ( % 80.00) Fast reply ( % 20.00) Great service ( % 80.00) Trusted company ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Very good service ( % 91.00) I have used Rentalcover times ( % 0.00) st ( % 0.00) I was tricked by SIXT Dublin Airport into canceling my Rentalcover insurance for their inferior insurance instead which I could not then cancel or get refunded ( % 0.00) But I had a free cancellation from rental cover with full refund though who were familiar with SIXT dirty tactics ( % 13.13) nd I used Rentalcover for my car hire through Budget in Iceland, everything good ( % 70.00) rd I used Rentalcover for my car hire through Budget in Sweden ( % 0.00) I was charged for a scratch ( % 0.00) I got a prompt and excellent reimbursement from Rentalcover ( % 100.00) I would certainly recommend Rentalcover, but the car hire companies don't like it and want you to use their insurance instead ( % 21.43) So be prepared for dirty tactics from them to try and make you cancel Rentalcover and stand your ground ( % -60.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Transparent process for claimsTransparent process for claims ( % 0.00) Got a refund in few days ( % -20.00) Great service ( % 80.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
I have had rental cover as my insurance…I have had rental cover as my insurance these last two years and I had, for these two consecutive years, to submit claims for refund of money the rental company charged me as a result of some damages that the rental vehicles incurred ( % 0.00) As soon as I got back from holidays, I went on rental cover website to submit my claims for refund ( % 0.00) I must say that I was really impressed by the fact that a positive reply was given to me in not even three days ( % 61.36) I wholeheartedly recommend this company: professional service that is truly dedicated to satisfying their customers!Date of experience: November , ( % 30.00)
trustpilot
POSITIVE 🙂
2019/11
It worked as they promisedIt worked as they promised ( % 0.00) I have had a little trouble with the rented car and RentalCovers worked fine and fast ( % 5.73) Thank you very much ( % 26.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
ProfessionalProfessional, legitimate, attentive, honest, most of all, fast and trustworthy ( % 42.50) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Great serviceDate of experience: November , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/11
Excellent staff ( % 100.00) Excellent staff ( % 100.00) ( % 0.00) Excellent response ( % 100.00) ( % 0.00) Quick response ( % 33.33) ( % 0.00) Easy process ( % 43.33) ( % 0.00) ( % 0.00) Excellent following ( % 50.00) ( % 0.00) ( % 0.00) Helpful ( % 0.00) ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
The service was superb and distinctive…The service was superb and distinctive and quick thank youDate of experience: November , ( % 77.78)
trustpilot
POSITIVE 🙂
2019/11
Transparent and quick process for…Transparent and quick process for making claims ( % 33.33) Claim amount credited pretty quick ( % 29.17) Really happy with rental over ( % 80.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Great cover ( % 80.00) Great cover ( % 80.00) Great price Great serviceDate of experience: November , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/11
In trying circumstancesIn trying circumstances , we had an accident in Jerusalem and from the moment of contact with RentalCover they followed up ( % 0.00) After their due diligence our claim was settled within two weeks ( % -12.50) Very professional and effecient ( % 13.00) Noones perfect but from past expeience with Insurance companies, RentalCover stands out ( % 37.50) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Great communicationHad a mis match between the website and policy which would have left me out of pocket ( % 40.00) Complaint was handled quickly and efficiently and amendments made to stop anybody else making the same mistake ( % 1.11) Great service and great communication ( % 80.00) Highly recommended ( % 16.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Very quick refundVery quick refund ( % 38.33) I was totally surprised ( % 10.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Wonderfull experience with RentalCover…Wonderfull experience with RentalCover ! Easy and quick !Date of experience: November , ( % 42.50)
trustpilot
POSITIVE 🙂
2019/11
Fast and without problemsFast and without problems ( % 20.00) Universal solution woldwide ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Easy booking procedureEasy booking procedure, great rates ( % 61.67) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
RentalCover are awesomeHad a terrible accident with my car at France ( % -100.00) A tree fell off on the vehicle and crush it ( % 0.00) I started the process with RentalCover and immediately i was impressed ( % 100.00) The clear process, the visibility you get - it was really awesome ( % 55.00) Finally after couple weeks, i got my money back from them ( % 0.00) Highly recommend on these guys ( % 16.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Claim approved and paid out in full…Claim approved and paid out in full within three days ( % 35.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Great job with my claimGreat job with my claim ( % 80.00) It wasn’t complete the first time and I was told what was needed ( % 17.50) Once you got everything my claim was processed quickly and I was reimbursed ( % 33.33) ThanksDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Excellent serviceTrustworthyDate of experience: November , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/11
The claims process was really quickThe claims process was really quick ( % 26.67) I was quite surprised myself ( % 10.00) Travel insurance typically covers the excess on the damages but getting the money back takes too long ( % -7.22) My claims were approved in hours ( % 0.00) If you have all the necessary documents they require it’s a breeze ( % 0.00) The only reason I had any delay was because Hertz dragged their heels for weeks before giving me my final receipt ( % 0.00) Highly recommend Rental Cover ( % 16.00) But beware of renting from Hertz!!Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Quick and effective treatmentWe were on a trip to Greece ( % 46.67) My son was driving a car and we had a little accident ( % -18.75) When we returned the car, we charged for the damage ( % 0.00) When we got home we opened a lawsuit on RentalCover ( % 0.00) com ( % 0.00) We have attached the documents ( % 0.00) And we got the money into the bank within - days ( % 0.00) Quick and effective treatment ( % 46.67) THANKSDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Rental cover, the best choice ever!I had a very good experience with Rental cover ( % 95.50) Unfortunately I was involved in a little accident in Cypress and the rental company charged me euros ( % -34.38) I sent the needed documents to Rental cover and they get full refund after ONLY THREE DAYS! That means excellent service! I’m harmelly recomend Rental cover!Date of experience: November , ( % 45.00)
trustpilot
POSITIVE 🙂
2019/11
So often insurance companies are…So often insurance companies are reluctant to make payout ( % 0.00) You guys made it as easy as possible to claim and were true to your word about a quick and easy settlement ( % 31.00) I’ll judge all my future experiences with insurance with your high standardDate of experience: November , ( % 8.00)
trustpilot
POSITIVE 🙂
2019/11
The service was great and really fastThe service was great and really fast, I just need to have all the required documents and receive the payment made to the rental car's company back!, thank you!Date of experience: November , ( % 40.00)
trustpilot
POSITIVE 🙂
2019/11
Extremely poor scam-like experienceAbsolute scam!!! I rented a car this summer from Avis and purchased a -week insurance coverage from RentalCover ( % -78.13) com ( % 0.00) Unfortunately I was involved in a major accident in Montenegro which was the fault of the other driver, and I had all the police reports confirming that the other driver was responsible for the accident ( % -9.75) Upon returning the damaged vehicle I was charged nearly $ USD for the damages (which is fully in like with the rental agreement) ( % 10.00) After presenting RentalCover ( % 0.00) com with all requested documents which took a ton of time and effort to collect, I had to wait for weeks for them to make a ruling on my case ( % 0.00) After emailing them repeatedly I was told by Melissa (Customer Success Manager) that RentalCover won’t be able to compensate me and that instead I should file an unrecognized charge dispute with my bank against Avis on the grounds that I don’t recognize the damages ( % 40.00) I would be happy to present anyone with Melissa's email reply, if needed ( % 40.00) In my opinion that’s pure fraud: ( % 21.43) I’m being told to lie to my bank about damages that I don’t recognize (clearly the car was returned damaged so how can I dispute the damages)?? ( % 10.00) I have a full insurance coverage from RentalCover ( % 35.00) com so they’re responsible for reimbursing me for the damages instead of referring me to the bank Their communication is absolutely dreadful – you have to submit emails and wait for weeks to get a reply ( % -40.00) After putting my trust in RentalCover and losing my time and money, I would highly recommend avoiding this company!Date of experience: November , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/11
Thank you for your good help to made…Thank you for your good help to made the claims ( % 70.00) I will tell all my friend about good service and recommend them to buy insurance from RentalCover when they have to rent a car ( % 70.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Quickly & friendly response ( % 37.50) Quickly & friendly response ( % 37.50) It is better to tell us actively if meet any problems when refund ( % 18.33) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Easy process and quick responses and…Easy process and quick responses and paymentDate of experience: November , ( % 36.67)
trustpilot
POSITIVE 🙂
2019/11
Outstanding service and % true to…Outstanding service and % true to their word ( % 40.00) Our claim was paid with lightning speed ( % 0.00) Highly recommended ( % 16.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Excellent hassle free serviceDate of experience: November , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/11
Great ServiceI found this company to be true to their word I unfortunately had a small accident where I scraped a pole and inflicted a dent to my front passenger door I had been made to pay excess to Avis when I picked up the car ( % 10.00) This had been explained by rentalcover ( % 0.00) com beforehand so I was prepared In fact the damage to the car was supposedly in excess of the amount I paid which I thought grossly excessive However I received the full amount back from Rentalcover ( % 3.33) com within a week of submitting all the info they required ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Efficient and promptIt was easy to take out cover, the premium was reasonable ( % 31.67) Unfortunately we had to make a claim however the online claim process is the most efficient I have seen, and subsequent comms and payment were all done promptly and with minimum of fussDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Easy to take up cover and our claim was…Easy to take up cover and our claim was quickly processed ( % 38.33) Remember to Ask for and keep all documentation to make claiming easier ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Fantastic responseThe car hiring was quick and efficient ( % 36.67) Whilst the Sixt company was good with the pick up and return, their performance with a claim was poor ( % 15.00) This is where RentalCover ( % 0.00) com stood out ( % 0.00) When I finally obtained the documentation from a minor collision, RentalCover ( % -2.50) com settled the claim within hours, faster than any client could hope for ( % 0.00) It was amazing and I will use them again and recommend them to others ( % 60.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Fabulous, Highly RecommendedVery Nice Experience, Such Professional bunch of people - Took Literally Days for my claim to arrive ( % 25.20) Highly Recommended, Cost me only about /rd of the quote i received from Sixt!Date of experience: November , ( % 8.00)
trustpilot
POSITIVE 🙂
2019/11
I appreciate the RentalCover ( % 0.00) com…I appreciate the RentalCover ( % 0.00) com fellows ( % 0.00) You are so kind and friendly ( % 48.75) l have good memories with your help for insurance procedures ( % 70.00) Thank you very much!Date of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/11
Fast, professional & unbureaucraticFast, professional and unbureaucratic when you need themDate of experience: November , ( % 13.33)
trustpilot
POSITIVE 🙂
2019/11
Great sviceWe had a flat tire ( % 38.75) After delevering the car we files out the online document, added some pictures of invoices and payments and got our refund in four days ( % 0.00) Great service ( % 80.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Easy to claim with good serviceDate of experience: November , ( % 56.67)
trustpilot
POSITIVE 🙂
2019/11
good servicefast , easy clearDate of experience: November , ( % 56.67)
trustpilot
POSITIVE 🙂
2019/11
Super excellent service ( % 66.67) Super excellent service ( % 66.67) Money transferred in few days after a claim ( % -20.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Thank youIt was good serviceDate of experience: November , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/11
A pleasant surpriseA car that I hired in England suffered a scrape along the driver’s door which I discovered one morning when leaving for the day ( % 73.33) When I returned the car, the rental co staff (Europcar) were very helpful and gave me the paperwork to claim through Rentalcover ( % 20.00) com ( % 0.00) I wasn’t reassured ( % 0.00) I was expecting the usual runaround knowing that insurance companies like to get you to work hard for your money, but was so surprised to find great support and assistance, which made my claim so easy ( % 15.83) Once I had sent in the documents that are required, the money was in the bank within a week ( % 0.00) The email communication and response from the Customer Service person handling my claim was always fast and friendly ( % 28.75) Thank you Melissa B for your most helpful assistance I won’t forget you ( % 50.00) ( % 0.00) ( % 0.00) or Rentalcover ( % 0.00) CarolDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Quick responseDate of experience: November , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/11
Quite good service when I apply a claimThe service is quite good and in time when I apply for a claim ( % 70.00) Once I got the full document they needed, the pay check is sent to my requested account in days ( % 35.00) The only down point is you need to pay the full price of repair in advance ( % 6.48) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
Perfect servicePerfect service, I provided the required documentation and by the time I woke up the payment had been approved ( % 100.00) Doing route next year so will definitely get cover with you again ( % 0.00) Thank you ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/11
very kindvery kind, cheap, perfectDate of experience: November , ( % 40.00)
trustpilot
POSITIVE 🙂
2019/10
I really liked the service because you…I really liked the service because you were fast, transparent and bought the contract ( % 46.67) Certainly, I will refer RentalCars to friends who need cars abroad ( % 21.43) Thank you so much!Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
reliable and fast servicethey handled my claim very fast,the money was in my bank in no timeDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/10
Very good and fast serviceI had an accident this summer ( % 55.50) RentalCover gave me the due cover without problems and very fast ( % 6.75) I’ll use this solution, for sure, for all my future trips ( % 25.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Claim process was fast and they…Claim process was fast and they rectified the underpayment when we checked with them ( % 20.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
FastFast, easy, simple and great price! Highly recommend!Date of experience: October , ( % 39.83)
trustpilot
POSITIVE 🙂
2019/10
I was relieved to read these reviewsI was relieved to read these reviews ( % 0.00) I too purchased insurance from RentalCocer ( % 0.00) I was involved in a minor accident where a truck backed into me as I was parked at a shopping mall in Tagum Citty, Philippines ( % -5.00) The driver stopped and apologized and offered his information, license and registration ( % 0.00) I notified RentalCover and Hertz and obtained a police report and submitted all documentation to RentalCover ( % 0.00) For the first almost month I was emailed once a week and then it was like they vanished ( % 25.00) When I followed up they sent a letter for a charge reversal on my card on the grounds the final bill (damage of $ US) was not authorized ( % 0.00) My signature is on the payment! It went on to explain there was no accident ( % 0.00) I also signed the police report ( % 0.00) Where I am from, this is insurance fraud where people who commit it go to jail ( % -10.00) This is a shameless company to be avoided at any cost ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
A very reliable and trustworthy insurance company ( % 20.00) A very reliable and trustworthy company ( % 20.00) They handled my claim very smoothly, efficiently and fast ( % 36.00) The claim was settled within the timeframe promised ( % 0.00) We received the claim settlement within days from the date of the approval of claim ( % 0.00) Everything was settled as promised ( % 0.00) A must to deal with RentalCover ( % 0.00) com for a peace of mind when you rent vehicles ( % 0.00) Thank you to Ms Melissa B ( % 0.00) who handled our case excellently although we are back to our home country, Singapore ( % 50.00) Thank you, RentalCover ( % 0.00) com ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Easy to buy cover, quick payment of claimsEasy to buy cover, total peace of mind, was unfortunate to have a claim and it was coveref in days and the policy paid out ( % 6.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
I had unexpected car accident but I…I had unexpected car accident but I didn't pay extra money because rental car insurance covered it for me ( % 6.67) Thanks again ( % 20.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Recommended when renting a rental car overseasLow price, reasonable compensation procedure, wide guaranteeDate of experience: October , ( % 5.00)
trustpilot
POSITIVE 🙂
2019/10
I got my money back after few days and…simple, fair and efficientI got my money back after few days and a very simple process ( % 5.00) ThanksDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Good price with better cover including…Good price with better cover including windscreens ( % 56.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
You are perfeckYou are perfeck , you are the best ( % 100.00) Thank you very much ( % 26.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Perfect ustomer SupportI had no problem during the rental process as well as during the after-rental period ( % 100.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Easy stepsexelent reply , easy steps to file the claimDate of experience: October , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/10
My issue was resolved very nicely and…My issue was resolved very nicely and even though the rental company was no co operating your team got it resolved for me ( % 78.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
The company is clear and up front…The company is clear and up front concerning conditions and obligations ( % 10.00) Payment of claims are dealt with efficiently and swiftly ( % 0.00) No hidden small print ( % -8.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Very fastThank you that you resolve the problem very fast!Date of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/10
Very satisfied customerVery prompt response to all queries and very prompt full payment of claim ( % 40.00) The insurance premium was much cheaper than that offered by the rental car company ( % 20.00) Excellent service and helpful, friendly staff ( % 68.75) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
The claim process is straight foward…The claim process is straight foward and easy ( % 27.78) And really all charges were compensated except for the transfer fee ( % 20.00) I strongly recommend the RentalCover ( % 43.33) com if you want to save money on full cover insurance ( % 35.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
The best cover!Date of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/10
It was very helpful and quickly!!))Date of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/10
This was the first time I've made an…This was the first time I've made an insurance claim and I couldn't believe how easy it was to make the claim, get approval and also to get help when needed ( % 31.11) I will certainly use RentalCover again when I hire a car ( % 21.43) Thank you for making a difficult time less stressfulDate of experience: October , ( % -33.33)
trustpilot
POSITIVE 🙂
2019/10
Excellent serviceThe insurance fee is low if you purchase it online directly at RentalCover's official website ( % 36.67) The procedure for making claim is straightforward and easy to understand ( % 40.42) Amazingly, it took only less than a day for RentalCover to approve my claim with no questions asked ( % 14.44) Impressive!Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Clear and easy serviceClear and easy service, fast return of claimsDate of experience: October , ( % 29.17)
trustpilot
POSITIVE 🙂
2019/10
I had a dent on the car while in…I had a dent on the car while in Austria ( % 0.00) After paying the excess damage by the rental company i made a claim which got approved and paid in less than days ( % -16.67) I would recommend everyone to get the claim coverage from rentalcovers ( % 0.00) ( % 0.00) ( % 0.00) its easy and amazingly fast ( % 31.67) ( % 0.00) ( % 0.00) ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
The services was excelentThe services was excelent, because it was easy to make a claim; the money was placed in our bank very quickDate of experience: October , ( % 31.67)
trustpilot
POSITIVE 🙂
2019/10
The rental company overcharged me and…The rental company overcharged me and rentalcover compensated me ( % 0.00) Great service, hassle free ( % 60.00) I recommend!Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Very fast review of the accident claim…Very fast review of the accident claim & fast payment ( % 22.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Very professionalVery professional, much cheaper than insurance from the rental company, better coverage ( % 25.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Very good supprtVery good supprt ( % 80.50) I'll buy again next time ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Extremely quick communication and…Extremely quick communication and processing ( % 33.33) Fly my money days after filling claim ( % 80.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Flawless experienceFlawless experience ( % 100.00) Quick, easy to communicate, every step is well described ( % 38.33) Thank you!Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
I got my money AUD back in daysEasy to claim, easy to use, recommended!Date of experience: October , ( % 21.67)
trustpilot
POSITIVE 🙂
2019/10
It was the first time we had used…It was the first time we had used Insurance for abroad and while we were shopping some car hit us causing damage to the bumper when we returned we informed the company and after receiving the invoice payment was put into our bank within days excellent service would definitely recommend this companyDate of experience: October , ( % 37.50)
trustpilot
POSITIVE 🙂
2019/10
Thought I’d never have to claimThought I’d never have to claim, however when I needed to the service and efficiency was first class ( % 25.00) Highly recommendDate of experience: October , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/10
Fast communication and fast processing…Fast communication and fast processing of a damage reportDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/10
Very easy to make a claimVery easy to make a claim, with very little paper work ( % 25.10) Staff were super efficient and payment was in our bank account within days ( % 33.33) Excwllent service ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Excellent service ( % 100.00) Will use them again ( % 0.00) Had a small chip on the bumper of the car ( % -25.00) Arrived back into Australia and contacted the insurance by email ( % 0.00) They sent me an email with a link to the claim process ( % 0.00) Had everything including photos except my credit card statement showing I had paid the bill ( % 0.00) Once I got that and sent them a photo of it, within hours they approved my claim and I gave them my bank details and within two days I had the money refunded ( % 0.00) No ifs or buts just done! So thank you ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Payment was done in daysPayment was done in days, interaction with rentalcover is easy and convenient ( % 43.33) Recommended!Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
The staff were very friendly and…The staff were very friendly and helpful ( % 48.75) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
It was better when the insurance was with Rentalcars ( % 50.00) comDear Rentalcover ( % 0.00) com Team, Thank you for your e-mail which made me feel your sincerity in the need for improvement, firstly before I received this e-mail I had decided not to use your services in the future, and that was due to the way you had treated my claim with AVIS Italy, when you asked me to provide prove of repair or damage repair invoice, which I was denied from AVIS Italy and all what they have provided me was generic invoice without any reference to the damage, which made you delay the payment for more than two months and only after my several complains to AVIS UK and AVIS USA they decided to provide you with the damage cost which was even less than what they deducted from my credit card, and all this hassle was only because I refused to by their insurance by telling them I made my insurance with RentalCover ( % 5.09) com ( % 0.00) Therefore it was cheaper for me to buy the insurance directly from the car rental disk and of course it will be less hassle, but if you really want to compete with the car rental you should develop your own way to investigate the damage cases (maybe in coordination with Rentalcars ( % 18.33) com) instead of asking the customer to provide documents that he is not able to obtain from the car rental company ( similar to what happened with me as AVIS Italy ignored my request for a specific repair invoice depicting the repair cost ) which they had the privilege of debiting my credit card directly with the damage cost without indicating what was it for ( % -3.75) Thank you and best regards,,, Ahmad Al-RasheedDate of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/10
Very attentive and agile ( % 51.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
It is easy and fast ( % 31.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Customer friendlyFine experience with rentalcars especially when I was hit by a bill for tyre repair ( % 0.00) Easy refunds ( % 43.33) Great communication ( % 80.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
excellent experienceexcellent experience ！ Be easy to claim and fast to pay money back ( % 40.83) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Excellent communicationExcellent communication, quick response, very helpful indeed ( % 51.11) A very understanding, no-nonse approach ( % 20.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Very easy and efficient to work with in…Very easy and efficient to work with in lodging and receiving a claim ( % 49.83) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Great CoverGreat cover and really quick responseDate of experience: October , ( % 56.67)
trustpilot
POSITIVE 🙂
2019/10
Very good experienceVery good experience, quick replay for my claim and a friendly interface ( % 57.96) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Easy and correct insuranceEasy to make a contract Easy to make a claim Fast payment ( % 35.56) Thanks Rentalcover ( % 20.00) comDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Your services are great and and respond…Your services are great and and respond were quickly ( % 64.44) Only issue with currency fluctuations as there may be additional losses during reimbursementDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Recomiendo a RentalCoverIt was all very well ( % 20.00) We have the refund although not % but I suppose it is a problem to change from one currency to another or bank commissions ( % 0.00) Anyway they were very good at shooting moment ( % 91.00) Lonque would improve or add is communication, a call center would be great to express yourself in despair and understand what they ask ( % 35.00) They were clear at all times anyway ( % 10.00) Thank you ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Trustworthy and very quickVery good communication before to make sure you don’t pay twice for insurance and I’m impressed with speed of processing and easiness of providing required info - I had money on my account days after finalizing claim ( % 60.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
No need to use anybody else ( % 0.00) Easy to setup the policy, seconds to make a claim, excellent customer service and claim amount returned immediately ( % 71.67) I have now downloaded the app, there is no reason why not to use them in future ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Best company ever!Date of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/10
Excellent service would recommend fast…Excellent service would recommend fast and efficientDate of experience: October , ( % 60.00)
trustpilot
POSITIVE 🙂
2019/10
We were used to rent cars via a local…We were used to rent cars via a local agency only for the full insurance ( % 11.67) Than we started to rent via “rentalcar” having rentalcover as insurance hoping that we are not going to need it ( % 0.00) But something happened and all the procedure was very easy to follow ( % 56.33) They answered us in a few days ( % -20.00) We recommend to everyone rental cover ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Multiple damagesIt is not possible to submit more than one damage and I had to sent reminder, to receive finally the compensate of the second damage ( % 10.00) In fact the reimbursement was ca ( % 0.00) CHF ,- less than I‘ve paid ( % -16.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Good supportGood support, nice piople, good communication, quick response ( % 58.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Excellent!Excellent! Great service! Very nice people in customer service! Bought the insurance while renting a car in Poland ( % 98.75) Did get hit with a stone and cracked windshield ( % 0.00) Submit all the necessary papers to RentalCover and got reimbursed in no time, no questions asked ( % 0.00) Couldn't be happier ( % 0.00) Higly recommended ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
The claim process couldn't have been…The claim process couldn't have been any easier ( % 0.00) Once all the required documents were uploaded the payment was in my bank account within days ( % 0.00) A refreshing change ( % 50.00) Whenever I rent a car in the future I will take out cover with you guys ( % 0.00) Thank you 😊Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
best pricebest price, When I made the claim, the service was very good and the return was made in a timely manner ( % 95.50) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Excellent and efficient ( % 100.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Very fast processedDate of experience: October , ( % 26.00)
trustpilot
POSITIVE 🙂
2019/10
Handling claim cases very quickly ( % 43.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
i was happy to see that you treated my…i was happy to see that you treated my clame so very soon!!and i got my money back in days!!thank you so much! i am sure that next time i will be with you again!Date of experience: October , ( % 38.33)
trustpilot
POSITIVE 🙂
2019/10
The full amount of my claim was paid…The full amount of my claim was paid into my bank account within days after I had lodged all the necessary documentation required ( % 23.33) Really impressed with their assistance and prompt response in general and specifically the assistance by Melissa B, the Customer Success Manager ( % 45.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
RentalCover quickly and efficiently processed my claimRentalCover quickly and efficiently processed my claim after an accident in Ireland ( % 33.33) The company kept in touch with me throughout the online process ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Great customer experienceall the process is great and, good comunication was essentialDate of experience: October , ( % 76.67)
trustpilot
POSITIVE 🙂
2019/10
Easy, hassle-free, and great value for moneyI scratched a rental car and needed to make a claim while on holiday to Greece with two friends ( % 61.67) The information on the website was clear and easy to find after the accident and prior to returning the car, and then the process of making the claim was equally easy to follow ( % 24.17) I got the approval practically straightaway and the money in my account a few days later ( % -10.00) Easy and stress-free! Would recommend ( % 54.17) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
REALLY AMAZING SERVICEREALLY AMAZING SERVICE! The rental company charged us for some scratches ( % 67.50) When we contacted RentalCover they quickly advised what should be done and the whole claim process went sooo smooth, from filling the claim form to receiving the money it took days! Really wish all provided services are hassle free like this one ( % 32.67) Good job!Date of experience: October , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/10
Great service which deserves a top rating ( % 65.00) We survived our beautiful holiday in Ireland without any damage, except our parked car was damaged by an unknown third-party ( % 37.50) This resulted in repair costs of around EUR ( % 0.00) ( % 0.00) After returning to Switzerland I claimed this amount, which had been billed to me by the car rental company, online at rentalcover ( % 0.00) com ( % 0.00) Within a very short time my claim was assessed and the claimed amount was transferred to my account ( % 0.00) Great service which deserves a top rating by me ( % 65.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Very helpful and efficient with our…Very helpful and efficient with our claim ( % 20.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
No stressI required you for the first time and I didn't feel any stress ( % 25.00) Your job was so quick ( % 33.33) Thank you ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Prompt claim paymentI needed to make a claim for a windscreen replacement ( % 0.00) I had a minimal amount of information regarding the cost of the replacement (just one line on my final rental agreement) and no written correspondence with the rental car company ( % -5.00) But I supplied what I could and after a minor issue with rentalcover not being able to open one of my attachments (my fault), my claim was accepted and payment was prompt ( % 15.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Very efficient service when I made a…Very efficient service when I made a claim for circa £ , having scraped the door of a hire car in September on a low bollard in a carpark ( % 10.00) The service br Rental cover was surprisngly fast and user friendly ( % 28.75) They paid not only for the complete repair bill, but also for the £ handling fee charged by Enterprise the car hire company ( % 5.00) I shall certainly use Rentalcover again and naturally I shall recommend them to others ( % 15.71) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
They the bestAmazing service ( % 0.00) Zero problems ( % 0.00) Everything is fast, simple, reliable and professional ( % 10.00) From the moment we returned the vehicle, less than a week ago and the money has already returned to us ( % -16.67) We will undoubtedly return to them ( % 0.00) Take service through them!Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
It's great to get refund through…But expect less than you spent ( % 17.78) ( % 0.00) ( % 0.00) It's great to get refund through RentalCover ( % 80.00) com to make a claim when I was charged by the rental company without any notification regarding a hubcap scratch on the RH front wheel ( % 0.00) But the refund is a little less than the charge, I found several other reviews mentioned about the same issue and looks like the company is using a special exchange rate, it might be a huge gap when the repair is expensive ( % -2.78) So, think about it twice, I lowered the rating to stars ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
My claim was approved in hoursMy claim was approved in hours, no question asked ( % 0.00) All it took is to upload required documents I got from the rental company on the web ( % 0.00) Great service ( % 80.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
I had a flat tire accident with…I had a flat tire accident with SicilyByCar - everything was covered very fast with RentalCover ( % 7.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Very goodNo surprises ( % 20.00) I got the exact car that I ordered at the exact price and time ( % 25.00) The rental company charged me for a tiny damage, and I got reimburaement fast and with no lroblems ( % 10.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Super goodSuper good serviceDate of experience: October , ( % 51.67)
trustpilot
POSITIVE 🙂
2019/10
ExcellentThe cooperation was nice and easy ( % 51.67) Very fair deal ( % 91.00) I would recommend this to everyone ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Got full refund, but have some observations ( % 35.00) I took a 'full cover' and had a peace of mind ( % 35.00) Unfortunately,I managed to put a small scratch on the rear wing of the car and the damage was assessed at GBP ( % -25.00) ( % 0.00) I was asked to firstly, pay it, and then claim refund ! I paid it with my credit card, which converted GBP into INR(Indian Rupees-I live in India) and billed me ( % 22.44) Subsequently Rentalcover ( % 0.00) com reimbursed me in GBP,which my bank received in INR ( % 0.00) In this exercise ,I lost around GBP in exchange differences ( % 0.00) Since the car was fully insured, the insurance company should have paid directly to car hire company without involving me ( % 10.00) Moreover,had the bill been more, say GBP ,how would I have paid this amount ???? At the time of taking delivery of the car, the delivery agent had warned me about this and had suggested that I should always insure with the car hire company directly ( % 30.00) So, please remove this anomaly ,otherwise you will lose business !Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Great serviceI had a problem with the rental company-GreenMotion (never again) and I’ve been charged for the damage that was not my fault ( % 80.00) The claim at rentalcover ( % 0.00) com was very easy to submit and in days a I’ve had a refund ( % 56.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Easy to use and fast responseEasy to use and fast response! The insurance process was great as well ( % 42.08) It would be nicer if the rental car company is more kind ( % 55.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
It was greatThank you! Everything was great! We will recommend your service our friends!Date of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/10
EXCELLENT SERVICEwas happy with the service provided and the process was very smoothDate of experience: October , ( % 66.67)
trustpilot
POSITIVE 🙂
2019/10
The claim process was unexpectedly very…The claim process was unexpectedly very smooth ( % 31.00) And the periodic status update from the team did show the transparency of whole process ( % 20.00) Lastly, the payment once approved was really fast ( % 10.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Fast process for all ( % 20.00) Fast process for all ( % 20.00) Very satisfied with the service ( % 65.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Paid quicklyGot this as a last second option when booking my rental car for a trip to Iceland ( % 0.00) Ended up being way cheaper than what was offered at the counter, and when we had a small issue, they quickly refunded the full amount in cash ( % 14.44) No hassle at all ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Great coverGreat cover, reasonably priced ( % 50.00) Company dealt expeditiously with my claim for two new tyres after a puncture ( % 13.64) Many thanks to the staff who were good humoured and professional throughout the necessary details for my claim ( % 30.00) Darryl Hasell, Melbourne ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Great service!Very helpful customer serviceDate of experience: October , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/10
Fast and extremely simple and trustable processIt took only one format to complete, and the refund was received in a couple of days ( % 7.50) Fast, reliable, transparent ( % 20.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
I made a reclamation and it took…I made a reclamation and it took hours to be refund ( % 0.00) Very good service ( % 91.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Great costumer support once neededGreat costumer support once needed ( % 80.00) Perfect!Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Top NotchQuick and easy to deal with, great price, great service ( % 63.33) Will definitely check them out again next time for my rental requirementsDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Very helpful staffVery helpful staff, prompt processing of the claim and friendliness ( % 20.00) Definitely a "recommend" ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Fast respondedFast responded ( % 20.00) The insurance covers all cost ( % 0.00) I appreciate it so much ( % 20.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Wonderful serviceWonderful service! Many thanks for your prompt replies and quick actions!Date of experience: October , ( % 50.83)
trustpilot
POSITIVE 🙂
2019/10
Coverage refund work is very fastCoverage refund work is very fast ( % 23.00) Also I can saw the progress of refund easily ( % 43.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Por sentirme estafados por ustedesPor sentirme estafados por ustedes, en la venta de un seguro adicional que no me sirvió para ser utilizado en toda su extensión con la Cía ( % 0.00) que alquile el automóvil, obligándome a una doble imposición de póliza ( % 0.00) Por el mal manejo administrativo de sus empleados posterior al incidente, y POR NO SER NECESARIA SU INTERVENCIÓN PARA ALQUILAR UN AUTOMÓVIL SIN PROBLEMAS ( % 0.00) For feeling cheated by you, in the sale of additional insurance that did not serve me to be used in full extent with the CIA ( % 35.00) I rent the car, forcing myself to double taxation ( % 0.00) For the mismanagement of its employees after the incident, and FOR NOT BEING INTERVENTION TO RENT A CAR WITHOUT PROBLEMSDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
OperativeOperative, fast, no problem with payDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/10
Efficient and fast professional serviceDate of experience: October , ( % 15.00)
trustpilot
POSITIVE 🙂
2019/10
Impressed with their processWe took out cover for rental car in Italy and when we had accident with the car & the person that hit us did a runner ( % 100.00) We were impressed with how quickly our claim was processed ( % 66.67) So would definitely recommend themDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Great serviceI took up full-cover when renting a car in Armenia and it paid off ( % 80.00) I had a small mishap and it was covered very efficiently and quickly too by RentalCover ( % 9.44) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Easy and quick payment of claimPolicy was simple and easy to arrange ( % 30.00) Claim payment was received within days ( % 0.00) No hassles ( % 0.00) 👍Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Process to book was easyProcess to book was easy ( % 43.33) Rentalcover claims was easy too, took less than a week to settle everything and got my money back 👍🏻 Would totally recommendDate of experience: October , ( % 6.67)
trustpilot
POSITIVE 🙂
2019/10
Good service and quick answerGood service and quick answer! I highly recommend it!!Date of experience: October , ( % 40.25)
trustpilot
POSITIVE 🙂
2019/10
A great option in the case of renting a…A great option in the case of renting a car with a franchise ( % 80.00) Getting paid is simple and fast ( % 10.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Rentalcover ( % 0.00) com was quick and responsiveRentalcover ( % 33.33) com was quick responsive in paying for the claim made but if you are billed by your credit card in a different currency, you would be out of pocket due to the exchange rate differences ( % 6.94) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Appreciate your handlingSince I experienced the accident for the first time, I haven't prepared the necessary materials properly, but I appreciate your handling ( % 26.25) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Overall excellent serviceOverall excellent service from RentalCover with their damage claim process ( % 66.67) Truly reflecting positive comments in forums such as Trustpilot, TripAdvisor from other customers, I am impressed with the speed of processing; in addition, RentalCover has shown genuine empathy for the poor quality of the relevant rental receipt thanks to its being damaged by accidental water splashing over ( % 21.28) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Fast claim process!Fast claim process! Definitely recommended!Date of experience: October , ( % 12.50)
trustpilot
POSITIVE 🙂
2019/10
No hassle claim and quick resolution of…No hassle claim and quick resolution of our submission No hesitation in recommending service provided by Rental CoverDate of experience: October , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/10
Fast and efficient claim processFast and efficient claim process, easy-to-use online interface, claim approved and funds transferred to my bank within just a few days ( % 0.00) Very little red tape ( % -12.19) Overall, I'm happy with the service and glad I bought their product ( % 43.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Good, but be aware of currency conversion ratesThis was my first ever insurance claim, so I cannot compare their service to other online insurance brokers ( % 26.88) But my experience with RentalCover was largely positive ( % 22.73) I was charged ~ EUR for a crack in the windshield while renting a car in Italy ( % 0.00) RentalCover processed my claim in days and approved the payout ( % 0.00) It took more days for the money to come through ( % 50.00) I'd give them a -star review if not for what I call a conversion fee ( % 0.00) Unless your country's currency is the same as in the country of your rental, they will automatically convert the amount into your currency and in my case (EUR -> RUB) what I got was -% less than the rental charged me ( % -8.33) Still a better deal than what rental companies offer, so will likely use RentalCover again ( % 25.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
My experience with Rentalcar was very…My experience with Rentalcar was very satisfying ( % 65.00) They keept their promises in everything specially their garntieies for full coverage insurance ( % 35.36) I delt with very professional personal whom they keep their promises and care for their customers ( % 6.50) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
I’m very happy about their service ( % 100.00) They are best insurance company in their field ( % 100.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Great experience dealing with…Great experience dealing with RentalCover ( % 80.00) I needed to extend the length of the coverage and it just took a simple phone call ( % 0.00) Unfortunately I had to make a claim but found that to be straight forward and settled expediently ( % -15.00) It was a bonus that there is no deadline for filing a claim because it took months for the repairs to be completed and to receive the invoice copies ( % 0.00) I highly recommend RentalCover and I will use them again on my next trip ( % 8.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
very goodi recieved a good treatment ( % 45.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Excellent serviceExcellent service ( % 100.00) Friendly and helpful staff ( % 37.50) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
While on holiday in the UK our rental…While on holiday in the UK our rental car windscreen was chipped and had to be replaced ( % 0.00) When we made a claim for the full amount that had been charged to our credit card Rental Cover paid up straightaway with no hassle ( % 35.00) So pleased with them we will use them again in the future ( % 25.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
First rate serviceVery easy to use and sorted claim with no fuss ( % 34.17) Thank youDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Claim process was quick and with no…Claim process was quick and with no hassleDate of experience: October , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/10
Fast and reliableThe local rental company charged me a huge amount of money under the name of "administrative fee" for a simple surface scratch ( % 15.00) Rentalcover was very helpful and the reimbursement process was smooth and quick ( % 31.11) Thank you very much!Date of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/10
Great serviceFast, efficient and reliable service for my insurance claim case ( % 80.00) I got my money back within a few days, as promised, without unneccesary beaurocracy ( % -10.00) Thank youDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Very good serviceVery good service ( % 80.50) Quick payments too ( % 33.33) stars plus!Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Very goodWe had a very good experience with RentalCover ( % 55.50) During our holidays, we made some scratched on the bumper of the car ( % 0.00) They covered all the expenses of the damage as well as the administrative fees ! We will definitely recommend RentalCar and their full coverage offer ( % 17.50) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
The best rental company I got to knowDate of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/10
Fast answerAs he announces in his advertising, he answers the claims in less than three days ( % 1.67) I am satisfied for your services ( % 50.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
ExcellentExcellent ( % 0.00) Paid on time with no squabbles ( % 0.00) Easy to use ( % 43.33) I use every time I rent ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Quick claims and friendly attitudesDate of experience: October , ( % 35.42)
trustpilot
POSITIVE 🙂
2019/10
Excellent ServiceFast, reliable, uncomplicated - satisfiedDate of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/10
Overall a good experienceOverall a good experience, quick and easy to submit claim and everything was settled very quickly ( % 43.33) The website was easy to use to submit my claim, it would have been useful to be able to track the progress of my claim via the website too ( % 41.11) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
I had an accident with the rental car…I had an accident with the rental car and the process of insurance cover was easy and fast ( % 31.67) I will insure in the future my rental car using RentlCovers ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
To be or not to be))I didn’t have a serious damage of a car, but grace to Rentalcovers I didn’t have any trouble with repairing and loosing money ( % -26.67) Money sent back quick and I will for sure use this sever again ( % 27.78) I recommend it to all drivers ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Quick claim procedureDate of experience: October , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/10
great servicegreat service ( % 80.00) Awesome and transparent coverDate of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/10
Very efficient and realiable for making…Very efficient and realiable for making claims ( % 20.00) ( % 0.00) ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Second time purchase but first time…Second time purchase but first time perform claim ( % 16.67) They are really fast and seamless ( % 15.00) Good work!Date of experience: October , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/10
Everything went really smoothEverything went really smooth ( % 30.00) I had a insurance case and RentalCover solved it without any problems ( % 0.00) Highly recommended!Date of experience: October , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/10
Excellent experienceExcellent experience! They refunded not only the amount which was charged by rental company, but also the cost of intermediate repair which I had to make in the garage before the end of the rental ( % 50.00) True that Rentalcover pays only in the currency of the country of insurer, which means that if you are charged in different currency, you will lose on the conversion ( % 11.67) I can not say that the conversion rate is fare but still considering the cost of insurance (compare to insurance offered by rental companies), you will save much more ( % 50.00) I can totally recommend it ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Simple and super fast payment of a…Simple and super fast payment of a claim for a new tire ( % 20.05) Will definitely use RentalCover ( % 0.00) com again for any car hire ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
FAST RESPONSEFAST RESPONSE ( % 20.00) From complete submit document to received claim is not more than days ( % -7.50) very satisfied service provided ( % 65.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Everything worked wellEverything worked well ( % 0.00) It was an easy going and well-supported process ( % 43.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Everything went smoothlyEverything went smoothly ( % 40.00) After being in an incident a bit sacred and worried about how the insurance company was going to work out, it turned out extraordinary ( % 33.33) Always kept me posted, they always answered my questions and made me feel they had my back ( % 0.00) I appreciate the great service ( % 80.00) Thank you!Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Responsive!Unfortunately, I had to make a claim on my insurance ( % 0.00) Rentalcovers has been very responsive in the whole claim process ( % 20.00) I got reimbursed (though not the full amount) within a week from submitting all the necessary documents ( % 17.50) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
I was in Iceland for a -week vacation…I was in Iceland for a -week vacation recently ( % 0.00) Iceland is one of the toughest if not the toughest country to use a rental car, believe me, and full coverage is absolutely necessary for a worry free vacation ( % 25.00) RentalCover offered a much better full coverage deal than any rental company ( % 42.50) Sure enough on returning the car I was charged for damages on the windshield which I didn't even know how it came about ( % 25.00) With cover by RentalCover, I had to pay the rental company first for the damages but after submitting all the required documentation I was refunded in full very promptly, only after a couple of email exchanges with RentalCover ( % 20.00) I was very impressed, happy, fully satisfied, and would definitely recommend RentalCover ( % 57.50) Of course I would use it again myself ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
excellentan excellent service, fast answering, good communication ( % 63.33) i'm very satisfied ( % 65.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Great and rapid serviceDate of experience: October , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/10
Very efficient and reasonableEverthing handled very efficiently and reasonably ( % 20.00) No complaints at all ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Fast and helpfula case of small scratches was silved with mail-support and fast payment ( % 5.00) Recommendable ( % 0.00) Wish, they could give a rating of the car-hire-companies ( % 0.00) was niot happy with owner cars ( % 80.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
The reimbursement process is easyThe reimbursement process is very easy to complete, and I received the funds within days, this is incredible ( % 52.11) Very efficient and I am impressedDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/10
The responses to the queries are quick…The responses to the queries are quick and the guidance is really clear and precise, just felt being supported really well ( % 25.83) And the claim progress is super efficient ( % 33.33) Thank you to the team behind this, well done!Date of experience: October , ( % -40.00)
trustpilot
POSITIVE 🙂
2019/10
Claim paid quickly ( % 33.33) I was a little nervous when I bought the cover ( % -18.75) At the end of my rental I was charged by the rental company for a scratch at the rear of the car ( % 0.00) When the repair was carried out and I submitted the required documents the claim was paid to me very quickly and I was relieved ( % 43.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
I'll always recommend this service to…I'll always recommend this service to someone needs rental service abroad ( % 0.00) This was really reasonable service ( % 20.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Outstanding service!My claim was so simple and easy ( % 31.11) I got the money so fast, in - days ( % 20.00) No hassle at all ( % 0.00) Outstanding service! I will sure use their service in future rentals ( % 37.50) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
ExcellentExcellent, professional, consistent, responsible, and satisfactory serviceDate of experience: October , ( % 18.33)
trustpilot
POSITIVE 🙂
2019/10
Excellent service after damageDate of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/10
Had a damage on rented car in SloveniaHad a damage on rented car in Slovenia, total ~ euro ( % 0.00) Got full & fast refund after document submission ( % 27.50) I hate the bureaucracy involved in sending or different documents needed for the claim but online upload system was simple & efficient ( % -26.67) Warmly recommended ( % 60.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Excellent serviceExcellent service, handling damaged car quickly, follow-up closely with progressing docs ( % 66.67) , easy approach ( % 43.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Excellent serviceDate of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/10
Very professional & service minded car insuranceWe have used RentalCover several times during the last years while renting cars in Italy ( % 4.33) Thankfully so far we did not have any incidents, except for last month, when our rental car was vandalized overnight with scratches to the front door ( % 5.00) After submitting our claim for the expenses, we received incredibly fast a full refund ( % 27.50) The service was just great, and we had the feeling RentalCovers main priority was resolving our problem quickly and professionally ( % 35.00) Highly recommended ( % 16.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Quick processingFast turnover, very responsive on email, clear to follow instructions for submitting documentsDate of experience: October , ( % 21.11)
trustpilot
POSITIVE 🙂
2019/10
Very good experience with RentalCoverVery clear process, claim was easy to do and they pay really quick!Date of experience: October , ( % 41.08)
trustpilot
POSITIVE 🙂
2019/10
Excellent experienceCheaper and more comprehensive than rental companies own insurance ( % 70.00) Very easy claims process ( % 56.33) Very quick payment on claim ( % 43.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
I get a little issue about car…I get a little issue about car accident, so when I need to process the insurance the processing very well ( % -5.83) the money was quick into account ( % 33.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
My claim was handled professionally and…My claim was handled professionally and swiftlyDate of experience: October , ( % 10.00)
trustpilot
POSITIVE 🙂
2019/10
Very professional and quick service…Very professional and quick service after I have put in a claim ( % 22.42) I had a delay with a certain document ( % 21.43) They did understand my problem and kept my claim on hold till I could submit the outstanding document ( % 50.00) Once I have submitted it, the claim was fully paid out on the same day ( % 0.00) That is excellent and superb customer service!Date of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/10
Good serviceGood service ( % 70.00) At October I made a claim and several days we had conversation about required documents ( % 0.00) At October I get email that my claim has been approved and my payment has been sent ( % 0.00) I get the money about days from day that claim has been approved ( % 0.00) I have had some problems with web site ( % 0.00) First, I can't set my credit card data when I try to buy insurance at first time ( % 25.00) Fields for card data wasn't visible on form ( % 0.00) Second, when I filled form for payment I should choose country of my bank and currency ( % 20.00) When I select Russia currency was RUB and I can't change it ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Very fair prices and excellent responsivenessVery fair prices, friendly service and responsiveness to customer's complaints ( % 74.63) I had problem with Europcar the local car renting company who charged me without explanation or invoice ( % 0.00) Only after intervention of Rentalcar, I received the required documents related to a scratch damage to the wheel, and I could submit a reclamation to Rentalcover ( % 0.00) I was very nicely surprised of the quick answer of Rentalcover and after about a week I received back the full money I was charged for the damage ( % 19.58) Thank you to Reentalcover and to Rentalcars ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
fast and accurateDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/10
% recommendI rented a car and had this insurance for my deposit ( % 0.00) The rental company charged me for a scratched rim, but RentalCover sent my money back in under a week ( % 0.00) Simple, cheap, fast, no hidden costs, just what you need ( % 17.08) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
I could recover the car problem with…I could recover the car problem with thier cowork ( % 0.00) They help us quick and kindly ( % 46.67) And recommand it can be the better way to enjoy your trip with small insurrance ( % 21.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Quick !Thank you ! It was quick and smoothDate of experience: October , ( % 42.71)
trustpilot
POSITIVE 🙂
2019/10
Very quick assessing and payment!Date of experience: October , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/10
My experience of renting a car was…My experience of renting a car was better than I thought the price was also reasonable ( % 35.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
All the process of the insurance was…All the process of the insurance was very easy and in few days the money transfered to my bank account ( % 18.17) I will take it again for sure in my future deals with rentalcarsDate of experience: October , ( % 25.00)
trustpilot
POSITIVE 🙂
2019/10
Great serviceGreat service, no hassles ( % 80.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
quick resolution of claimquick resolution of claim ( % 33.33) GreatDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Prompt & timely acceptance & review of…Prompt & timely acceptance & review of claim ( % 0.00) Clear & concise instructions regarding requirements for a full resolution of the claim ( % 18.33) No worries ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Fast and easy!Date of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/10
We rented a car in the UK for nearly …We rented a car in the UK for nearly months, unfortunately we had a small accident, we were very glad that we had taken out Rental ( % 2.00) Cover insurance, on returning to WA, we found the company very easy to deal with, and the claim was settled without any problems, I would therefore highly recommend Rental Car to family and friends, and if needed will definitely use them again myself ( % 24.11) Regards David Steele ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Good,promt and quick servicesDate of experience: October , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/10
Great service and awesome people to…Great service and awesome people to deal with ( % 93.33) Claims get handled pretty fast and the support people are always in touch with you to make sure you are always informed ( % 31.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Clam is fastAfter submit complete document, claim process is pretty fast ( % 18.33) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
ExcellentA tired was damaged on the road, quick claim processing and I was paid back as expected ( % -4.17) Excellent insurance company ( % 100.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
An unparalleled value proposition!In addition to offering policies at extremely low costs compared to those offered by rental companies, the reimbursement process (in case of damage-related expenses charged by rental companies) is surprisingly quick and effective ( % 31.11) In short, an unparalleled value proposition!Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Trustworthy companyI had to pay about Euros to Hertz for a scratch that somebody made during the night on my rented car ( % 0.00) After sending all necessary documents in to RentalCover, to my surprise, I really got my money back within days as stated in the contract ( % 6.67) That's what I call service ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/10
Great experienceGreat experience ( % 80.00) Fast, easy service ( % 31.67) Excellent value! I will use it again!Date of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/10
Will not really help you when you need it!!!Do not use this service, it's a fraud! they only cover minor damages up to a few hundred bucks ( % -9.38) we had an accident and they refuse to cover the full amount ( euro) ( % 35.00) Save yourself the stress and use the rental company's insurance ( % 0.00) for more details and to see their ridiculous responses, contact me and I will be happy to share ( % 32.22) if more people got ripped by them - please contact me to file a lawsuit together as a groupDate of experience: October , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/10
We received a dedicated and caring…ממליצה בחוםWe received a dedicated and caring treatment ( % 0.00) The lawsuit was handled quickly and with remarkable courtesy! Thank you! קיבלנו טיפול מסור וענייני ( % 66.67) התביעה טופלה במהירות ובאדיבות ראויה לציון! תודה רבה!Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Quick response & process transparency ( % 33.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Service was excellentService was excellent, fast and easy ( % 54.44) / because you reinbursed me slightly less due to exchange rate ( % -14.58) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Prompt responsePrompt response, good refund ( % 70.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
I was impressed by the way they dealt…I was impressed by the way they dealt with my claim, they were proactive in receiving the caim, prompt responses of was needed and within days the reimbursement was in my account overseas ( % 100.00) IMPRESSIVEDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Very fast evaluation and paymentDate of experience: September , ( % 26.00)
trustpilot
POSITIVE 🙂
2019/9
Several emails and documentation sent I…Several emails and documentation sent I was paid back on my account without any problem , very good feed backDate of experience: September , ( % 30.33)
trustpilot
POSITIVE 🙂
2019/9
ThanksThanks you for good service and great job ( % 75.00) I have a good experience with your companyDate of experience: September , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/9
I had an accident while on vacation ( % 0.00) ( % 0.00) ( % 0.00) I had an accident while on vacation with my rental ( % 0.00) The claiming process was so easy and I was kept informed of the claim processing as it was happening ( % 43.33) It was very easy using the app ( % 56.33) I will certainly use Rentalcover again on my next vacation!Date of experience: September , ( % 10.71)
trustpilot
POSITIVE 🙂
2019/9
Fuss free and prompt settlementFuss free and prompt settlement ( % 40.00) Highly recommended!Date of experience: September , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/9
Excellent serviceHave been using rental cars for many years ( % 75.00) In May I had damaged the rental car ( % 0.00) Everything was sorted out fast and efficient ( % 20.00) Excellent service!Date of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/9
All was fineAll was fine ( % 41.67) We have had an insurance case & get money back quickly ( % 16.67) So, nothing wrong from my sideDate of experience: September , ( % -50.00)
trustpilot
POSITIVE 🙂
2019/9
Window brokenI had a problem with a car that I rent ( % 0.00) I paid and rentalcover settled everything with me fast and super efficient ( % 26.67) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
FAIR AND QUICKDate of experience: September , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/9
Great experienceGood value - quick claim settlementDate of experience: September , ( % 56.67)
trustpilot
POSITIVE 🙂
2019/9
good helpful assistancegood helpful assistance just what i neededDate of experience: September , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/9
Excellenteverything with my case was clear and fast ( % 15.00) Thanks ( % 20.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Good serviceGood service! Quick and easy! Thank you!Date of experience: September , ( % 58.33)
trustpilot
POSITIVE 🙂
2019/9
I highly recommend ( % 16.00) very fast response ( % 26.00) I highly recommend ( % 16.00) very fast response ( % 26.00) clear instructions on how to send a claim ( % 10.00) attractive priceDate of experience: September , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/9
Tried and trustedExtraordinary good service with a great price ( % 75.00) They offered much lower insurance fee than the rental company did (rental in Spain) ( % 20.00) Small scratches were made on the alloy wheel of the rented car, the rental company invoiced more than euros ( % 12.50) ( % 0.00) ( % 0.00) (wonder if they really repairing it or just collecting money ( % 20.00) ( % 0.00) ( % 0.00) ) The claim process at RentalCover was hassle-free and very easy ( % 56.33) After days the compensation was on my bank account (first you have to pay it to the rental company, but no worries, RentalCover pays it afterwards)Date of experience: September , ( % 25.00)
trustpilot
POSITIVE 🙂
2019/9
Very fast refundVery fast refund Grate experience Wild definitely use their services againDate of experience: September , ( % 14.00)
trustpilot
POSITIVE 🙂
2019/9
Best service you could ask ( % 100.00) Best service you could ask ( % 100.00) Rental is giving tue best deals ( % 100.00) All the information needed is allways available and easy to find in the app ( % 41.67) The communication is very good ( % 91.00) I rented a car with my family and had a full cover from Rental ( % 35.00) When I had to claim for extra charge due to an incident, Rental refunded me right away without any delay ( % 5.36) Best service ( % 100.00) ThanksDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Excellent choice and highly…Excellent choice and highly recommendable ( % 58.00) Very efficient and rapid response ( % 20.00) I shall keep insuring my excess with RentalCover ( % 0.00) comDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
I had a minor car accident in Argentina…I had a minor car accident in Argentina and RentalCover covered the expense very quickly ( % 11.11) Very easy to use, little paperwork, efficient service ( % 18.79) I recommend ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Very competentVery competent, helpful and friendlyDate of experience: September , ( % 35.00)
trustpilot
POSITIVE 🙂
2019/9
Exactly as advertised on the ‘pack’…Exactly as advertised on the ‘pack’ (website) ( % 25.00) Best insurance experience I’ve ever had ( % 100.00) Super responsive ( % 33.33) Paid the full claim within days into my bank account no questions asked beyond the forms provided by the car rental company ( % 35.00) I have convinced over friends to use rentalcover ( % 0.00) com since ( % 0.00) Brilliant!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Good experienceAfter returning the vehicle to the rental company, I was charged with the cost of repair ( % 70.00) I activated the policy and I got my money back easily and clearly ( % 17.78) ThanksDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Best insurance ever!Best insurance ever!! I purchased this before a trip to South Africa ( % 100.00) Had a minor incident over there and was reimbursed within a week of arriving back home ( % -2.50) Will definitely use them again!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
You are very fast and helpfulDate of experience: September , ( % 26.00)
trustpilot
POSITIVE 🙂
2019/9
very good treatmentvery good treatment avis decided to claim for money because of s scratch the decided we have and rentalcar after days returned the money ( % 80.50) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
very competent and very fastDate of experience: September , ( % 42.50)
trustpilot
POSITIVE 🙂
2019/9
Very easy and attentive service…Very easy and attentive service available accompanied by efficient and quick support and very fast response! Great service!Date of experience: September , ( % 45.69)
trustpilot
POSITIVE 🙂
2019/9
Great ExperienceGreat Experience, recommend to everyone ( % 80.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
This company provided excellent overall service ( % 50.00) This company provided excellent overall service ( % 50.00) Good communication throughout the process, their website is designed so that pertinent information can be easily uploaded and they transferred the funds within several days of receiving the appropriated documents ( % 37.78) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Was super quick and easy to make a…Was super quick and easy to make a claim ( % 36.67) thanks!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
The submission process was easy and I…The submission process was easy and I got the money back within a few days ( % 16.67) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Excellent rental car insurance optionQuick purchase, and it proved to be accurate and very efficient when I needed (unfortunately) to file a claim ( % 27.50) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Excellent service!My claim was handled very rapidly and professionally ( % 43.33) Glad I picked this insurance and not the car rentals’ one that was way more expensive ( % 16.67) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
VERY GOODMuch easier than I expected ( % 5.00) It was first time that I had rentalcover ( % 25.00) com service ( % 0.00) Really enjoyed ( % 50.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Delivered as PromisedClaim was smooth and fast ( % 30.00) Delivered as promise and will definitely us the service again!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Excellent serviceVery efficient processing of my claim ( % 100.00) All done online and payment received within days as promised ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Good value and easy to make a…Good value and easy to make a legitimate claim ( % 52.22) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
The response was very quick and the…The response was very quick and the money for the claim was transferred after several days ( % 28.89) I am very pleased with the service ( % 65.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Very fast claim processVery fast claim process ( % 23.00) Would highly recommend ( % 16.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
When I needed them mostWhen I needed them most, they were there ( % 50.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
In cases I had a very good experience…Highly recommendedIn cases I had a very good experience when I had to deal with Rental cover ( % 91.00) They were very helpful and fair and always respond quickly and efficiently ( % 41.11) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
ExcellentExcellent, fair and speedy service ( % 70.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Very easy and quick to deal withVery easy and quick to deal with ( % 41.58) Had refund in under a week ( % 0.00) :)Date of experience: September , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/9
This company I got good experience and…This company I got good experience and they are very fast to take decision also the procedure is very easyDate of experience: September , ( % 46.50)
trustpilot
POSITIVE 🙂
2019/9
The best company ever and better safe…The best company ever and better safe than sorryDate of experience: September , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/9
Takes the pain out of car rental ( % 0.00) I have used rentalcover around times now over the past years and have had two claims in that time ( % -25.00) Each claim was straightforward and dealt with very quickly ( % 40.42) Communications from the rentalcover team have always been excellent ( % 100.00) If you want to take away the uncertainty of what you are paying for at the rental counter then I really recommend rentalcover ( % 20.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
They were quick and hassle-free in…They were quick and hassle-free in processing my claim ( % 33.33) Excellent at communication too ( % 100.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Hire a car cheaper and great serviceHired a car in Sicily this guys helped when the flight was late ( % 25.00) We took full coverage (half the price of budget ) they sent an email with the coverage and liability terms recommending not to pay additional fees ( % 9.17) We got a small scratch something you will not even bother to clean still budget charged us euro ( % 5.83) We got the money back after days ( % 0.00) Just make sure you have all the docs,Date of experience: September , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/9
big cons!!!!This isnt worth the one star ive had to give to give this review ( % 15.00) We bought cover for our rental car in Spain so that we would not get stung on their £ extra they require on collection of the car ( % 0.00) RentalCover told me when purchased that even if they argued with us at check in for the vehicle stand firm ( % -20.00) ( % 0.00) you dont need their cover you are fully covered with the policy purchased from them ( % 0.00) ( % 0.00) ( % 0.00) Well OK Rental does not have any of it ( % 50.00) ( % 0.00) ( % 0.00) Dont recognise any cover you have pre-purchsed and the condascending young guyon the desk refused to let us have the car until we paid them for their insurance ( % 10.00) ( % 0.00) ( % 0.00) Ive tried to contact RentalCover and of course no phone number and my e-mails wont send ( % 0.00) ( % 0.00) no persons e-mail to send to ( % 0.00) These policies are worthless if you end up ( % -80.00) ( % 0.00) like we did arguing at the counter ( % 0.00) ( % 0.00) ( % 0.00) insisting you have insurance when they point blank refuse to acknowledge the policy ( % 0.00) ( % 0.00) it says you can cancel this policy up to time of collection of car ( % 0.00) ( % 0.00) ( % 0.00) how the hell do you do that when you cant contact them !!!!It spoilt the start of our holiday and we paid £ ( % 0.00) on top of what we had to pay OK for the same cover ( % 33.33) You cannot win if they tell you pay our insurance or get a taxi ( % 80.00) ( % 0.00) ( % 0.00) your choice ( % 0.00) ( % 0.00) I was told I would have no problem ( % 0.00) ( % 0.00) they have to accept the insurance ( % 0.00) ( % 0.00) ( % 0.00) this is blatantly not true ( % -17.50) Shame on the whole industry ( % 20.00) ( % 0.00) it needs some kind of regualation to stop all of these con artists !!!!!I took the insurance out on behalf of my husband as he was the driver ( % 100.00) ( % 0.00) ( % 0.00) its totally disgusting ( % -100.00) ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Easy claim process and fast reimbursementHad to make a claim for tyre damage to the hire car in the UK ( % 31.67) Process was very easy to complete and the reimbursement was deposited into my account two days later ( % 22.11) Very happy with the speed of the whole process and will definitely recommend to friends and family ( % 40.00) I will use for all future travel!!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
my experience was excellentmy experience was excellent , although i couldn't provide all the Document needed for the Claim, still rentalcover made the full payment for me ( % 67.50) the communication was excellent, and fast ( % 60.00) i definitely will use it again, and highly recommend it to all my friends ( % 8.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
I have found RentalCover ( % 0.00) com to be helpful and reliable to deal withI have found RentalCover ( % 0.00) com to be straightforward for purchasing coverage for a vehicle when travelling overseas ( % 37.50) Most importantly, after experiencing a simple accident when I damaged the car, damage which would have cost me close to Euros, RentalCover ( % 30.00) com repaid to me the amount charged by my vehicle rental cover to repair the damage ( % 0.00) The process to make the claim and have the amount credited to my bank account was dealt with promptly and politely ( % 0.00) Staff I dealt with were helpful ( % 0.00) I am happy to recommend RentalCover ( % 80.00) com ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Excellent serviceClaim was efficient and fast ( % 60.00) Excellent service ( % 100.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Excellent serviceExcellent service ( % 100.00) no fuss at all!! would definitely recommend ( % 0.00) Thanks!!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
I had my first accident in Italy and…I had my first accident in Italy and Rental ( % 25.00) Com were brilliantDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Very Good experienceVery Good experience comparing to years ago specially in quick response ( % 64.78) They pay me back after I sent them all documents ( % 0.00) I think They refunded me %Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
I am very much thankful for helping me…I am very much thankful for helping me in getting the claim very quickly and without any hassle ( % 31.78) A great excellent service ( % 90.00) All team members were very polite and helpful ( % 20.00) I have recommended rentalcover ( % 0.00) com to all my business friends ( % 0.00) Wishing you and your team all the best in future ( % 50.00) With Kinds Regards, Ajinder Singh BajajDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Very professional and I recommend it ( % 13.00) Very professional and I recommend it ( % 13.00) They fulfill the offered services on time ( % 0.00) For days was enough ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Had an incident with my rental and when…Had an incident with my rental and when I got home I filled out claim online and the money was in my account within four days!Date of experience: September , ( % 40.00)
trustpilot
POSITIVE 🙂
2019/9
Easy and fast claim procedure, fast refundEasy and fast claim procedure ( % 25.83) After upload of all documents refund arrived days later ( % 0.00) Great service ( % 80.00) I‘ll use Rentalcover again next time I rent a car ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Easy and quick claim process!Date of experience: September , ( % 38.33)
trustpilot
POSITIVE 🙂
2019/9
Quick and easy claims processQuick and easy claims process, thank youDate of experience: September , ( % 40.00)
trustpilot
POSITIVE 🙂
2019/9
When I needed them mostWhen I needed them most, they were there ( % 50.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Excellent serviceExcellent service ( % 100.00) Easy to make a claim and get the money back ( % 21.67) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Excellent service hassle free claims…Excellent service hassle free claims prompt email response I would definitely recommend rental cover ( % 45.00) comDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Providing all the documentation related…Providing all the documentation related to the incident and justifying the payments made, the reimbursement occurred quickly and completelyDate of experience: September , ( % 16.67)
trustpilot
POSITIVE 🙂
2019/9
Fast and efficientFast and efficient! Thank you!Date of experience: September , ( % 25.00)
trustpilot
POSITIVE 🙂
2019/9
A great serviceA great service, i got the money back in two days after they approved my claim ( % 53.33) Thank you ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
No better optionPrompt response and easy to use online booking and provision of information ( % 9.17) So much more reasonable insurance rates with much better damage coverage than offered by car hire companies ( % 40.00) Have now used f his service for about years on extended trips, and multiple rentals, in Europe and within Australia ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Quick and easy to useQuick and easy to use ( % 40.00) Followed through on their advertised service ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Excellent serviceExcellent service ( % 100.00) had an accident ( % 0.00) Received my paiment without any complications ( % 0.00) Fast, simple ( % 10.00) Have already recommended to all my friends ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Great and quick service ( % 56.67) Great and quick service ( % 56.67) RecommendedDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
I got a tyre broken when I drove a…I got a tyre broken when I drove a rental car to Salzburg during my vacation in Austria in July ( % -40.00) Since the car rental company did not have a suitable car for replacement, I had to replace a new tyre at my own cost ( % 42.88) After returning the car to rental company, I was charged an additional cost for the damage ( % 0.00) Fortunately, I had bought an insurance from RentalCover ( % 40.00) com for the coverage of "excess" when I book my car online ( % 0.00) I reported my case to RentalCover ( % 0.00) com with details ( % 0.00) It took only a few days to obtain approval of my claim after I had submitted all the required documents to them ( % -10.00) A more few days later, I got the full money in my bank account including the cost of the new tyre ( % 15.73) I strongly recommend RentalCover ( % 43.33) com to anyone who is going to rent a car for their vacation ( % 0.00) They are professional and reliable ( % 10.00) Claim process is easy and can be done everything via online ( % 43.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
I've got money quickly without any…I've got money quickly without any issuesDate of experience: September , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/9
Payed fastPayed fast ( % 20.00) Very satisfiedDate of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/9
process was quite fast and very…process was quite fast and very efficient ( % 20.00) however, we didn't get full refund, but Euro less, due to currency exchange rates ( % 1.94) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
I had rentalcover insurance car policy…I had rentalcover insurance car policy for rental car in August in Spain ( % 0.00) The car was damaged by burglery(broken window), reported to police ( % 0.00) I paid the damage to rental company ( % 0.00) Claimed to rentalcover, and the amount was refunded to me by them after fullfiling the procedure with providing the nessesary documents ( % 0.00) It was done professionally ( % 10.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Ultimate service delivery!I recently had an occasion to test the ultimate service quality by raising a claim, and I must say that it was extremely smooth process ( % 10.00) Melissa and other members of the RentalCover team have been courteous, professional and patient in dealing with my claim and missing documentation ( % 9.38) They provided guidance on each step of claim process and have been transparent with entire process ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
full coverage except on the differences…full coverage except on the differences of the exchange rateDate of experience: September , ( % 35.00)
trustpilot
POSITIVE 🙂
2019/9
I strongly advise to deal with the…I strongly advise to deal with the rental car company for the credibility and quality of the service, especially if the lease is a comprehensive insurance and you have to pay amounts to the leasing company, any amount you pay is returned to you quicklyDate of experience: September , ( % 28.89)
trustpilot
POSITIVE 🙂
2019/9
They have a very Kind attention All…They have a very Kind attention All the transaction were very easy and fastDate of experience: September , ( % 70.78)
trustpilot
POSITIVE 🙂
2019/9
Excellent serviceExcellent service ( % 100.00) My rental car has a slight collision accident with another car(just a touch) ( % -16.67) Easy application procedures for claims and Rentalcover ( % 43.33) com paid back the whole damage cost due to this accident to me within a few days ( % -3.13) Rentalcover ( % 0.00) com is surely my choice for the next trip ( % 25.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
It was an absolutely positive…It was an absolutely positive experience in ambiguous claim case ( % 21.36) Fast and professional ( % 15.00) I will continue to use rentalcover and can definitely recommend them ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Our claim was settled next dayOur claim was settled next day ( % 0.00) Submitted today, money was sent to our account next day ( % 0.00) How much better can it get ( % 50.00) No hassle no fuss ( % 0.00) Thank you very much, Marko and Milena,Date of experience: September , ( % 26.00)
trustpilot
POSITIVE 🙂
2019/9
Extremely quick and efficient service ( % 33.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Very good!Above all, the quick feedback is really satisfying ( % 34.44) Submitting documents was simple and not tricky ( % 0.00) I highly recommend insurance here and will use it next time ( % 8.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Trustworthy service with speedy resolution to claimsI had used this service twice in the past, but the third time I did, I also had to make a claim ( % -12.50) I was a bit scared of the process at first, but everything was quite easy and the claim was approved to its entirety ( % 34.17) Obviously, the service has competitive prices and it's good to know that we can fully rely on them to make car rentals more carefree and affordable ( % 40.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
The service was very goodThe service was very good ( % 55.50) They soul my problem quickly and professionaly ( % 33.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Fast and professional serviceFast and professional service, got my money back days after sending the required documentsDate of experience: September , ( % 10.00)
trustpilot
POSITIVE 🙂
2019/9
Excellent communication and very transparentExcellent communication and very clear instructions ( % 44.33) No running around the bush ( % 0.00) As soon as I contacted them they replied on the same day and provided a list of documents they needed ( % 0.00) The delay was caused by the rental company in providing all requested documents ( % 0.00) The day I managed to collect all documents and I sent them to rentalcover was the same day they replied and proceeded with my insurance money ( % 0.00) I recommend themDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Great jobGreat job, Great service ( % 80.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
After a slight collisionAfter a slight collision, I got a refund of the fees charged by the rental company ( % -16.67) Excellent service from RentalCover ( % 100.00) com ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Couldn't recommend any more highly…Couldn't recommend any more highly exceptional customer service ( % 55.56) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Good price excellent service fast…Good price excellent service fast feedbackDate of experience: September , ( % 72.50)
trustpilot
POSITIVE 🙂
2019/9
Following the process of getting…Following the process of getting document for the rental company is very helpful ( % 10.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Excellent and efficient serviceExcellent and efficient service ( % 100.00) We received the money back within a few days with kind and professional serviceDate of experience: September , ( % 12.50)
trustpilot
POSITIVE 🙂
2019/9
ExcellentQuick, easy to navigate the claims process with speedy payment ( % 43.33) Thank you for your professional service!Date of experience: September , ( % 10.00)
trustpilot
POSITIVE 🙂
2019/9
SicilyI had an incident with a rental car while on vacation in Sicily and I am so happy that I had Rental Car Coverage ( % 80.00) My claim was handled quickly and efficiently and I could not ask for anything more ( % 41.67) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
star service star service ( % 0.00) Súper mega fast ( % 20.00) I recommend this insurance whenever you rent a car in EuropeDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Much Better than expectedMuch better than expected!!Date of experience: September , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/9
Thanks for taking care closely of my…Thanks for taking care closely of my suit, Till I got my money back, B ( % 10.00) R RanDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Easy to make claimsEasy to make claims, communication by email smoothly ( % 41.67) Instructions in web very clearDate of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/9
Paid out in full when all documentation…Paid out in full when all documentation was sent to them ( % 35.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Top!Top, uncomplicated and fast !Date of experience: September , ( % 25.00)
trustpilot
POSITIVE 🙂
2019/9
The best customer service of any…The best customer service of any company I have dealt with ( % 100.00) These guys alleviate the stress this type of transaction usually entails and ensure close out in an extremely effecient and quick manner ( % -1.39) Would never go anywhere else ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Stress free reimbursementI always use RentalCover and in occasions I had to request reimbursement ( % 40.00) The process was stress free and I got reimbursed fairly quickly once my claim was approved (- days) ( % 36.67) No back and forth and no questioning of documentations, requesting additional info, etc ( % 0.00) I highly recommend RentalCover!Date of experience: September , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/9
I had claimed twice and all…I had claimed twice and all successfully ( % 75.00) Highly recommended to any drivers who need the save car insurance fee ( % 16.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
quick and easyquick and easy ( % 38.33) full repayment ( % 35.00) can only reccomendDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Very nice to deal with and quick…Very nice to deal with and quick resolution of claim ( % 57.11) I will get my insurance with RentalCover again ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Outstanding ServiceHonest, Commitment, at expectationDate of experience: September , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/9
Fast paymentFast payment, very humane attitudeDate of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/9
Very good and quick claim serviceDate of experience: September , ( % 62.17)
trustpilot
POSITIVE 🙂
2019/9
Excess Insurance cover on rental cars made simpleThey have a quick simple easy to use website for purchasing insurance to cover all the extras the car hire companies don't cover, at a much lower rate and are quick to process any claims if you are unlucky enough to have an accidentDate of experience: September , ( % 21.67)
trustpilot
POSITIVE 🙂
2019/9
Excellent serviceExcellent service, it was my first time and I bought the policy just to make sure my trip would be seamless, thinking that nothing at all would happen ( % 46.25) When returning the car they charged me over € for a tiny scratch ( % 0.00) I applied for the claim with RentalCover ( % 0.00) com the day after, at the beginning I had some standard/automatic email saying that some documents were missing, they looked to me too much “automatic” and I thought it was not so serious and that provably I would have never seen the money back ( % -8.33) Fortunately I have added the correct documents and after week I had the money back, all of them!! I will buy the insurance with them again for sure ( % 30.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Very GoodVery Good ( % 45.00) Since I apply the claim, I followed every steps and it's easy to do (Of course I keep every papers and photos) ( % 43.33) The most important is: very fast response!!! That's all I want!! Thank you ( % 56.45) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Happy with their serviceI needed to do a claim and the process was fast and easy ( % 47.78) In a few time I got the money in my bank account ( % -20.00) I would highly recommend this company and sure I will use their coverages again in the future ( % 22.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
I've been very pleased to find that my…I've been very pleased to find that my insurance claim was paid within hours ( % 65.00) This was one of my best experience had with a car insurance company ( % 100.00) No delays or requests for papers, photos, or declaration ( % 0.00) No stress, time and money saved! One note: Not living in the euro zone I've lost only due to the poor conversion rate ( % -17.50) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
A company that is a pleasure to deal…Rentalcover ( % 0.00) com is a pleasure to deal with ( % 0.00) They take the stress out of buying insurance ( % 0.00) Dealing with claims is such a fast and efficient process I was lost for words ( % 10.00) If only other companies followed their model ( % -6.25) The staff are always available and very very helpful ( % 33.00) I would never look anywhere else for my insurance ( % 0.00) Thank you ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
You were able to understand my claim…You were able to understand my claim correctly and respond appropriately ( % 50.00) I am grateful that you did the procedures for sending the money for me ( % 0.00) Your support was the best for me ( % 100.00) Thank for very much for your support ( % 26.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
EfficiencyI had a trip in Austria, Switzerland, Croatia, and Italy /-/, ( % 0.00) I had some scratches on the rear bumper on my Benz ( % 0.00) It was the first time I purchased a policy at RentalCover ( % 25.00) I was very satisfied with their service ( % 65.00) The claim procedure was easier than I thought ( % 0.00) They basically covered most of the repair cost ( % 50.00) I was very impressed by their efficiency ( % 100.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Great communication friendly People…Great communication friendly People prompt action ( % 41.25) Thankyou RentalCover ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Great service and response timeExcellent follow up and attentionDate of experience: September , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/9
Highly recommendedGreat service, quick, efficient and brilliant quality ( % 46.44) I would definitely use it again!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Fast and efficientDate of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/9
I thought making an insurance claim…I thought making an insurance claim after minor accident overseas would be a nightmare, but no all settled and paid in full in a few days ( % 3.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Quickly refunded all the money for the…Quickly refunded all the money for the car accident ( % 33.33) Just once shared all the documents, very smooth ( % 52.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Very goodVery good I suggest if they deal directly with rental companies They asked for all documents and emails and repairs breakdown go for the accedentDate of experience: September , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/9
Easy and fast!Date of experience: September , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/9
Great serviceGreat service, definitely recommend and will be using them again ( % 40.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Easy to claim and fast response ( % 31.67) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Did the jobNeeded a bit of convincing when making the claim but it all worked out in the end ( % 50.00) Great communication overall ( % 40.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Good supportGood support ( % 70.00) Fast paying recovery ( % 20.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
The service is perfectThé service is perfect ( % 100.00) I took an insurance for my car rental when I was in Cancun, I had a small problem with the car and the insurance covered everything ( % -25.00) The service is easy to use, honest and quick ( % 45.56) They paid me back only days after I sent all the documents ( % 0.00) I really recommend it!Date of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/9
Great service!Very fast! Only days it takes, to return money from Europcar ( % 35.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
The service was very efficientThe service was very efficient ( % 20.00) Simply impressive ( % 100.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Easy to useEasy to use, quick to settle claim ( % 38.33) Very satisfied ( % 65.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Quick response in processing claimsQuick response in processing claims ( % 33.33) Will continue to purchase to ensure Peace of mind while travelling ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Need to state clearly insurance…Need to state clearly insurance coverage and responsibilities ( % 10.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
All was perfectAll perfect ExcellentDate of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/9
Efficient ServiceWe took cover with rentalcover ( % 0.00) com and needed to claim due to a scratch on the car ( % -12.50) The claim was handled quickly and efficiently and the claim was paid within hours ( % 33.33) We will always use them in future when hiring a car ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Good pointGood point: The team was really helpfull and fast to act ( % 36.67) Bad point: I did not know the progress of my case ( % -70.00) I did not get any update ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Thank you for the best service!Date of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/9
Very effectiveVery effective, the best experience with them ( % 60.00) I recommend it ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Great ExperienceSo incredibly grateful for the simple and easy way in which i was able to claim my money back ( % 43.89) Great user experience online and the money was paid in full, and in my bank account within three days ( % 57.50) I will always use RentalCover ( % 0.00) com for my next holidays ( % 0.00) Not only is it cheap but the peace of mind is priceless ( % 46.67) Thank you!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Excellent and quick serviceDate of experience: September , ( % 66.67)
trustpilot
POSITIVE 🙂
2019/9
Great companyDate of experience: September , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/9
Arranged cover for me after my original…Arranged cover for me after my original booking with another company was cancelled in mid-flight ( % 37.50) It was a better service, better price and excellent customer care ( % 66.67) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
We are extremely pleased with…We are extremely pleased with RentalCover ( % 50.00) com for their excellent service! We received our claims within few days of submission of our report ( % 40.00) RentalCover ( % 0.00) com will be my first port of call the next time I rent a car for peace of mind and service quality efficiency ( % 12.50) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Easy claim processI damaged a rented car but fortunately I had a full protection from RentalCover ( % 39.44) I submitted a claim that got immediately approved ( % 0.00) Very easy and smooth process ( % 48.17) Highly recommended ( % 16.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
I had a very consistent help from…I had a very consistent help from RentalCover team, till closure to my satisfaction ( % 32.50) Thank you!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Great service *I will only use their services ( % 40.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
It really works!!!!!I did a claim and it was an easy process, I had to collect few documents, very helpful staff and they pay me back in a deposit on my bank account in the country I live in ( Total amount) Very well done and I will always use it ( % 12.12) ( Usually to times a year)Date of experience: September , ( % -25.00)
trustpilot
POSITIVE 🙂
2019/9
Very very happyVery very happy ( % 63.00) Quico and easy to useDate of experience: September , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/9
service upto standard and excellent…service upto standard and excellent claim procedure ( % 33.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Simple and effectiveSimple and effective ( % 30.00) I made a claim which was fully resolved within working days ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Super fastSuper fast, super helpful, super easyDate of experience: September , ( % 30.00)
trustpilot
POSITIVE 🙂
2019/9
Fast refund and facilitating in the…Fast refund and facilitating in the processDate of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/9
We are extremely satisfied with RentalCoverWe thank RentalCover for the quick and uncomplicated help in connection with the damage to the car ( % 41.67) We are extremely satisfied ( % 50.00) Apart from the exchange rate loss and the credit card fees CHF ( % 0.00) - we were compensated for all the damage ( % 0.00) We are very grateful for that ( % 20.00) It's up to RentalCars to continue the partnership with the vehicle rental company in Edinburgh ( % 0.00) Here we can't influence ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Great coverage and fully legitGreat coverage and fully legit! Speaking from experience ( % 100.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/9
Really good serviceThe service with rentalcover was excellent ( % 85.00) Quick answer to my emails ( % 33.33) They were there when i needed ( % 0.00) Thank you very muchDate of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/8
Efficient and Excellent ServiceEasy to set up, straightforward claim, received funds within days ( % 68.75) Great service ( % 80.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Super easy to submit my claimSuper easy to submit my claim ( % 40.00) I was updated at every point along the process and received my claim refund in a few days as promised ( % -20.00) Very efficient, would definitely recommend this to others ( % 10.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Great claims experienceSecond time I used RentalCover ( % 80.00) I had a small claim for a scratched alloy wheel ( % -25.00) Was concerned how this would go, as first claim ( % 25.00) Was excellent ( % 100.00) Filled claim in on line ( % 40.00) Had e-mail days later to say claim was being paid ( % 0.00) Completed payment details on line and received money same day ( % 0.00) Would recommendDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Very good and fast serviceI was surprised at how quickly my referral was handled ( % 38.58) Within days of filling out the details and sending the papers, I received a reply confirming my claim and two days later the money was in the bank account ( % 0.00) Amazing serviceDate of experience: August , ( % 60.00)
trustpilot
POSITIVE 🙂
2019/8
There are clear procedures to start claimingThere are clear procedures to start the claim，moreover the refund will be sooner be approved after necessary data is submitted ( % 6.67) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Had to make a claim,it was payed out…Had to make a claim,it was payed out straight awayDate of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/8
quick and easyDate of experience: August , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/8
My experience with RentalCover ( % 0.00) com was…My experience with RentalCover ( % 0.00) com was absolutely incredible! I had an accident and the company did a superb job of assisting me and taking care of all matters ( % 100.00) The rental company tried to charge me % of the rental fee per day during the repair of the vehicle, in addition to the basic fee ( % 0.00) I was told that I was not required to pay the % and I was very surprised to hear what the supervisor of the rental car stated: "You're lucky you don't have to pay the % because RentalCover ( % 23.17) com is the only company that has a contract with us which does not require this payment ( % 0.00) " I am promoting this company to everyone near and far ( % 10.00) Job well done, RentalCover!Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
I saved lots of money from this full…I saved lots of money from this full cover service ( % 35.00) Without it, it could be disaster ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Very fast and honest ( % 43.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Thank you rentalcover!The claim process are very simple and fuss-free ( % 0.00) The customer manager Melissa B is kind and helpful ( % 60.00) I appreciate all works she has done for me ( % 0.00) Thanks a lot and I certainly will use rentalcover again when I go abroad next time ( % 13.81) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Perfect service super fast and reliablePerfect service super fats and reliableDate of experience: August , ( % 46.67)
trustpilot
POSITIVE 🙂
2019/8
Best value monyDate of experience: August , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/8
Great insuranceVery honest and professionalDate of experience: August , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/8
Good insurenceDate of experience: August , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/8
just good words abaut RentalCoverEverything went easy: filing the claim was very easy as it is done online ( % 56.56) The requirement for documents is not excessive ( % 12.50) Once the claim was approved, I received the money within days ( % 0.00) The attitude of the company is very friendly ( % 48.75) We will also do the insurance at Rental Cover in the future ( % 0.00) Many thanks ( % 35.00) I would like to point out that my daughter is traveling abroad this year, and since we are satisfied, she also did insurance with your company ( % 50.00) I have nothing negative to say ( % -30.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Service was kind ,right to the point…Service was kind ,right to the point and quick ( % 42.10) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
The best service in rental car insuranceI had a minor incident with the car I rented in Italy and thanks God I had a RentalCover coverage! The whole process from submitting the refund request to having the money in my account was % online and really fast ( % 32.00) The documents they ask on the request form are fair and not difficult to get from the rental company ( % 47.50) RentalCover didn't make any umpredict questions or requirements, and my request was approuved in days! Everthing worked just like they say in the website ( % 0.00) RentalCover services overachieved my expectations, and I've already recomended to many friends and relatives ( % 50.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
It worksIt works, very good for my purposeDate of experience: August , ( % 91.00)
trustpilot
POSITIVE 🙂
2019/8
Very fast service and feedbackDate of experience: August , ( % 26.00)
trustpilot
POSITIVE 🙂
2019/8
Good serviceDate of experience: August , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/8
Fast process of claim and transparent process!I filed a claim on july and my claim was approved by july already! There was clarity on what was needed of documentation and all the steps were described ( % 25.00) Rentalcover's website is easy to use and i safely extended my cover period after i had extended my rental with the rental company itself which was independent from rentalcover ( % 31.11) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Excellent easy signupExcellent easy signup, claim process was fast, easy and full payment made into bank account ( % 47.50) Highly recommend ( % 16.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Good companyGood company, good serviceDate of experience: August , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/8
The website was easy to navigateThe website was easy to navigate ( % 43.33) The price was right ( % 28.57) I had a claim that was attended to immediately and settled within days ( % 0.00) Highly recommendedDate of experience: August , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/8
I must admit I had some misgivings when…I must admit I had some misgivings when booking the insurance with RentalCover ( % 0.00) But I never really made a claim elsewhere ( % -10.00) And thought “oh well” ( % 0.00) Well this time I did have a small accident and I had to leave $ on my rental card to cover the potential costs of repairs ( % -12.50) I really thought I would lose the $ or at the very least have a very difficult claiming process ( % -28.00) I was very pleased to see a clear process for making and proving the claim online and a process that took less than a week ( % 19.44) The insurance was inexpensive and proved to be a great deal ( % 80.00) I took % cover ( % 0.00) The money was back in my account in less than a week from making my Claim which I made weeks after the accident ( % -8.33) Very pleased!!👍😊😊Date of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/8
Everything was OKEverything was OK ( % 50.00) I got reimbersemant very quick ( % 43.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
During our visit to GermanyDuring our visit to Germany, we met RentalCover with an unfortunate windshield crack ( % -50.00) at first we got very worried and upset, everything came very confused to us ( % -2.33) But we have patiently helped us step by step to help ( % 0.00) This team is very good ( % 91.00) One thing i can say is make your car fully insurance ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Speedy responseSpeedy response, friendly team and simple claim forms with minimal back and forth ( % 6.88) The only hick-up I had with this experience is not being able to properly upload claim related documents on my mobile even though there was a mobile version of the claim form which was very easy to use ( % 21.27) Overall still great experience, easy to use, responsive team ( % 41.11) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Excellent serviceVery responsive and accurateDate of experience: August , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/8
Excellent serviceExcellent service ( % 100.00) Always in contact with any eventuality ( % 0.00) RecommendedDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Quick & easy claimI had a small claim to make - I was pleasantly surprised about how quick and easy it was ( % 23.06) Thank you!Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Very efficienr and quick treatmentDate of experience: August , ( % 26.67)
trustpilot
POSITIVE 🙂
2019/8
The service worked great for meThe service worked great for me, I sent the requested documents, the next day the claim was approved and the money was transferred to my account! No unnecessary complications, no questions back and forth, just perfect!Date of experience: August , ( % 36.00)
trustpilot
POSITIVE 🙂
2019/8
Easy to use and very fast and…Easy to use and very fast and satisfactory service ( % 31.78) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
My first experience with RentalcoversMy first experience with Rentalcovers - I decided to find an alternative insurance company for a change, because the traditional one was way too expensive for two weeks rental ( % 0.00) Rentalcovers was a great discovery ( % 80.00) Had to fight with Hertz over a small scratch that they found at the return and Rentalcovers covered fully the cost of repairs I had to pay ( % -25.00) The process of claim is the easiest and fastest one can imagine ( % 0.00) Took hours from the moment I applied until the money was back on my account ( % 0.00) ( % 0.00) ( % 0.00) Thank youDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
mt clain was attended ver fast and…mt clain was attended ver fast and efficiently ( % 20.00) i recieved a total refund for the deposit i had to pay for the damage i did to the car in a few days ( % -10.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Brilliant brilliant and just brilliant ( % 90.00) Brilliant brilliant and just brilliant ( % 90.00) Absolutely loved the product and service ( % 70.00) Initially I thought it was fake but after using it a few times and then claiming as someone decided to scratch the rental car I got a Pound bill ( % -23.33) I was reimbursed within days of submitting all documents ( % 0.00) Only thing was I lost about $ in transaction fee but it was nothing in the scheme of things Thanks a lot team ( % 10.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Great serviceGreat service & fast follow up!Date of experience: August , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/8
Cheap and straightforward ( % 38.75) Far cheaper than insurance at car hire desk ( % 10.00) Simple process to make a claim ( % 0.00) Speedy resolution ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Reliable and very fastReliable and very fast ( % 23.00) Easy to purchase and easy to make a claim ( % 43.33) When I go abroad I will definetely use again ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
I think your service and price are very…I think your service and price are very excellent ( % 100.00) Thanks your good service ( % 45.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
RecommenedEasy to purchase - Easy to claim Will definitely use againDate of experience: August , ( % 21.67)
trustpilot
POSITIVE 🙂
2019/8
The claims process was efficient and…The claims process was efficient and responsive ( % 0.00) Thanks and well done!Date of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/8
Very good companyVery good company ( % 80.50) Provided me quick responses and never stopped the assistance until the problem was solved ( % 33.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
I need the insurance because of a…I need the insurance because of a damage to the car And I got a refund very quick TnxDate of experience: August , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/8
ImpeccableI honestly couldn't be happier than this with this car coverage ( % 60.00) My car got damaged by vandals and I was worried about getting my money back once charged by the car rentals agency ( % 0.00) The team at RentalCover reassured me, they were very responsive and guided me every step of the way until I got fully reimbursed ( % 20.00) Worth every penny paid upfront for FULL INSURANCE on my car! Keep up the good work!Date of experience: August , ( % 47.92)
trustpilot
POSITIVE 🙂
2019/8
Satisfied CustomerNot withstanding its very digital touch, RentalCover functions very correctly and supportive ( % 30.00) Robust PC and English knowledge are required for effective use ( % 30.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
A promise made goodA promise made good When I started my claim, I received a mail clearly indicating what documentation was missing ( % 20.00) When that was corrected & submitted, the claim was processed within working days, the money sent to my bank within working days and on my account the next day ( % 0.00) I was apprehensive about the process nut Rentalcover did as promised, and in fact; even better/faster!Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
GreatGreat, effective and fast follow-upDate of experience: August , ( % 40.00)
trustpilot
POSITIVE 🙂
2019/8
Very nice service and quick response to…Very nice service and quick response to any problem ( % 51.17) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Very honesty and quicklyVery honesty and quickly ! always recomendedDate of experience: August , ( % 30.83)
trustpilot
POSITIVE 🙂
2019/8
Easy to processDate of experience: August , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/8
It’s easy to save your money with this…It’s easy to save your money with this service ( % 43.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
I was so impressed rentalcovers ( % 100.00) com's…I was so impressed rentalcovers ( % 100.00) com's service ( % 0.00) Your service was fast and convenient ( % 20.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Truly a trustworthy car rental…Truly a trustworthy car rental insurance company ( % 0.00) I had an accident with a motorhome in Iceland ( % 0.00) The insurance case then proceeded quickly and without any problems ( % 33.33) A few days after I got home I was paid the amount I had put out ( % -20.00) I would only recommend this insurance companyDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
RentalCover cost me euro while the…RentalCover cost me euro while the rental car company asked me for € ( % 0.00) I had to claim for € ( Brocken window) and I got my money back to my account within a week!!!! Highly recommend ( % 8.00) 🙏Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Would always get Rentalcover ( % 0.00) com Insurance ( % 0.00) Very reasonably price full rental cover ( % 30.50) I had my first claim when another vehicle damaged my rental car while parked, then just driving away ( % 25.00) The rental car company charged me for the damage, giving me an invoice to be able to claim from Rentalcover ( % 50.00) com ( % 0.00) On returning to NZ I went through the claim process on line, attaching all the necessary documents, had very good communications from Rentalcover ( % 45.50) com and within days the refund was in my Bank account ( % 0.00) Excellent service ( % 100.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Excellent serviceExcellent service, quick response, no unnecessary proof needed, the whole process until transferring money to the account took less than a weekDate of experience: August , ( % 31.33)
trustpilot
POSITIVE 🙂
2019/8
Our rental car window was smashed by an…Our rental car window was smashed by an individual trying to steal a small suitcase in the car ( % -12.50) We made a claim and we got the money to pay for the car rental window ( % 0.00) The person we dealt with was professional and knowledgeable ( % 10.00) The process was smooth and hassle free ( % 40.00) I will definitely use them next time ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
I found them very efficientI found them very efficient ( % 20.00) They kept me informed and quickly dealt with my caseDate of experience: August , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/8
Claim process was very quickDate of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/8
Very fastVery fast! My case was solved in two days and i received the money back the following one ( % 11.25) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
A reasonable cost and Prompt replyDate of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/8
A company within your expectationsI was really impressed with the company credibility, I totally recommend themDate of experience: August , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/8
I strongly recommend this RentalCover ( % 43.33) comst ( % 0.00) Premiums are lower than insurance with a rental car company nd ( % 0.00) It's simple to join rd ( % 0.00) Easy documents preparation for insurance accident handling th ( % 43.33) Prompt anwsers in the process impressed us If you are traveling abroad using a rental car ( % 100.00) I strongly recommend this RentalCover ( % 43.33) com as a car insurance for safetyDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
You can really get back your moneyThe service provided is professional and efficient ( % 10.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
SimpleHad the misfortune to claim ( % 0.00) Very simple process, hassle free and prompt settlement!Date of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/8
Why not stars:Why not stars: It takes half a month to get the claim from your company ( % -16.67) I suffered from exchange difference around HK$ for the JPY, claims ( % 0.00) What I appreciate is we dont need to fill in much information, and the claim procedure is easy to follow ( % 31.67) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
ExcellentWe rented a car in the uk and ordered the 'full protection' ( % 35.00) The car was slightly damaged in a small accident, but we got all the compensation back ( % -13.89) The instruction was clear and the process only took about one week ( % 5.00) Excellent experience!Date of experience: August , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/8
I think the documentation process…I think the documentation process should be more agile ( % 50.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
best companyDate of experience: August , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/8
A great experience with RentalcoverA great experience with Rentalcover, however sad story with Europcar which provided the car ( % 36.67) Europcar provided damaged car and no damages were mentioned ( % 0.00) Thanks God I had photos from airport with almost all damages! RentalCover - отличная работа, оперативное рассмотрение заявки и возмещение затрат!Date of experience: August , ( % 25.00)
trustpilot
POSITIVE 🙂
2019/8
They do what they promise!!!They do what they promise!!! Excellent ServiceDate of experience: August , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/8
Outstanding serviceThe service I git with RentalCover was exceptional ( % 58.33) I was a little nervous about taking insurance cover outside the rental agency but, in the event, I had a claim and the level of service was outstanding and timely ( % 10.42) I would recommend them to anybodyDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Great service and claims procedureDate of experience: August , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/8
Great experienceGreat experience, fast supportDate of experience: August , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/8
Great serviceAfter having put in my claim for a cracked windscreen, i was very happy to see that rental cover paid within days ( % 90.00) I was extremely impressed at the professional way my claim was handled with the utmost efficiency ( % 55.00) Well done to rental cover, I will definitely be recommending you ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Glad I selected RentalCover ( % 50.00) comGlad I selected RentalCover ( % 0.00) com ( % 0.00) I had a claim from the rental agency and it was handled quickly and with no issues ( % 33.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Easy applicationEasy application, fast money back ( % 21.11) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Very easy to make a claim and if you…Very easy to make a claim and if you have all information the claim goes through in or days ( % 49.83) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
It saves!Despite a mistake in my insurance policy RentalCover ( % 0.00) com corrected my details on it, so i was able to use the policy to pay for a scratch ( % 50.00) That was great surprise ( % 80.00) Now i follow them!Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Good deal, excellent online service ( % 85.00) Pleased with the ease of purchasing rental vehicle insurance excess cover online at a reasonable price, and the efficiency with which my claim was handled online ( % 35.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
I was very pleased by your serviceDate of experience: August , ( % 65.00)
trustpilot
POSITIVE 🙂
2019/8
Great serviceGreat service ( % 80.00) Very specific about what documents I missed ( % 0.00) Very prompt payment ( % 20.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Excellent ServiceDate of experience: August , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/8
Very goodYou were quick to respond and refund ( % 26.67) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Everything was greatEverything was great! Simple insurance ( % 50.00) Fast review of claims and very fast payment ( % 23.00) I will definitely use it in the future ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Quick responseDate of experience: August , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/8
Hassle free and flawless process ( % 70.00) Just perfect ( % 100.00) I submitted the paperwork on the th and the money was in my bank account on the th ( % 0.00) From the moment I submitted the claim I was promptly updated on its status ( % 0.00) I had all the documents they require to file the claim ( % 0.00) They don't ask for impossible to obtain proofs ( % -66.67) Summary: hassle free and flawless process ( % 70.00) Perfect!!Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
I was a little apprenhensive about…I was a little apprenhensive about using them but I got my refund in days ( % -18.75) brilliant service ( % 90.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
The rental service was excellentThe rental service was excellent, less happy with the amount the rental company charged for a minimal small scratch but than again excelent service received from Rental cover ( % 25.67) My claim was handled quick and payment received within just a few days ( % 6.67) Definitely recomment to have the rental rent covered by Rental cover! Big thumbs up for Rental Cover - ThanksDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Don't rent a car without this insuranceSimple and quick claim procedure in case of an accident ( % 33.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Excellent treatmentFast handling, no bureaucracy The next day the money went to my accountDate of experience: August , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/8
Reasonable charges and reliable servicesReasonable charges, reliable and prompt services ( % 20.00) I highly recommend to othersDate of experience: August , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/8
Very prompt and efficient service Will…Very prompt and efficient service Will Go with them every timeDate of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/8
Fast respondFast respond , very efficient ( % 20.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Good and fastExcellent experience!Date of experience: August , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/8
I have not (yet) experienced filing a…I have not (yet) experienced filing a claim with RentalCover ( % 80.00) com, but for the rest I find them very professional ( % 13.00) They do not leave any question open, and they answer quickly and to the pointDate of experience: August , ( % 16.67)
trustpilot
POSITIVE 🙂
2019/8
Great pricing and even better supportWhen I booked my car on Rental Cars I was offered full insurance through RentalCover ( % 55.00) I was a bit wary but the pricing was good so I went ahead ( % 10.00) When I returned my car the the rental company agent was somehow able to pick some minor damage on the rim ( % 22.50) I applied for reimbursement from RentalCover and to my pleasant surprise the process was quite straight forward and the return was sent to my bank within a few days ( % 24.44) Could not have been any better for any other third party service provider ( % 12.50) I will surely go with them again ( % 50.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Very good !!!Date of experience: August , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/8
Very good experienceGood experience and easy claims process ( % 67.17) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Flawless claim processFlawless claim process ( % 100.00) Thanks for making a potentially challenging situation run smoothly ( % 36.67) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Fast and easyI was initially nervous processing a third party insurance claim but the customer service and turnaround was amazing ( % 20.00) Most of my hassle was with the rental car company however once I had all of the needed paperwork and costs, the claim process was incredibly easy and very fast ( % 39.78) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
A necessity for wd hireClear, quick and easy process to claimDate of experience: August , ( % 38.33)
trustpilot
POSITIVE 🙂
2019/8
Highly recommend Rentalcover ( % 16.00) comPurchased additional coverage from rentalcover ( % 0.00) com for a recent driving holiday, and I was glad I did so! Rentalcover paid out % of claims within days of raising the claim ( % 31.25) I am impressed with the speed and quality of service, and am recommending them to my friends and family ( % 100.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
RentalCover ( % 0.00) com made the claims process…RentalCover ( % 0.00) com made the claims process extremely easy ( % 43.33) I submitted my claim and after a couple clarifying documents, the claim was paid out in THREE business days ( % 0.00) It was an excellent experience and I would not rent a car in Europe without using their services ( % 100.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Straight forwardExcellent, easy and fast Wonderful experience ( % 45.83) ( % 0.00) recommendedDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Affordable insuranceAffordable insurance, very professional & hassles free ( % 26.50) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Quick response for your claimQuick response for your claim, this is really awesome ( % 66.67) I will definitely purchase it again!Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Really one of the best service experience ever had!Really one of the best service experience ever had ( % 73.33) Easy to understand and customer service fast and detailed ( % 34.44) I had an accident during the rent, they SAVED MY HOLIDAY with a fast refund ( % 20.00) Thanks a lotDate of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/8
Good experience with RentalCoverI have rented a car in Sixt ( % 70.00) During rented period a got few new scratches on the front bumper ( % -3.18) Sixt charged Eur for the repair ( % 0.00) I resend all documents to RentalCover and got full refund next couple days ( % 17.50) No any additional questions or delays ( % 0.00) Exelent service!Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
ThnaksUnfortunately I need to use the insurance, and it was smooth and easy ( % 41.67) every thing took only email and the money was in the bankDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
The clame was easy to doThe clame was easy to do, and the answer was satisfactory and fast ( % 35.56) It´s a good service ( % 70.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
The claim process was fast and simpleThe claim process was fast and prity simple ( % 13.33) The claim documents request was very transparent and no unreasonable documents was demand ( % 20.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
The claim was handled quickly without…The claim was handled quickly without haggling ( % 33.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
A great choiceEasy to sign up for, professional and quick, when you need them ( % 41.11) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Efficant and fast paybackDate of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/8
The rental cover ( % 0.00) com team helped me…The rental cover ( % 0.00) com team helped me efficiently in solving my claim thanks to the whole team of rental cover ( % 20.00) com ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
On claim of a broken windscreen it was…On claim of a broken windscreen it was settled within a few days in a very kind and responsive manner ( % -5.50) Couldn’t be more pleased ( % 50.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Rented a car in SloveniaRented a car in Slovenia, and all was fine until I curbed the rear bumper ( % 41.67) The company charged us € for a scratch on the bumper, but thanks to RentalCover we got it reimbursed in the matter of a few days ( % 0.00) I'd definitely recommend taking this because the insurance offered by the car companies come with a lot of exclusions and is significantly more expensive than RentalCover ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Great experience!We had a very pleasant experience with Rental Cover ( % 87.67) The price of insurance was reasonable ( % 20.00) We had a minor damage to our rental car and Rental Cover paid for it as soon as we requested ( % -5.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
I got qualified assistance withoot…I got qualified assistance withoot delay and too much paperwork ( % 20.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
They were quick and effectiveThey were quick and effective ( % 42.22) A very professional service ( % 13.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
The claim processing was highly…The claim processing was highly professional and quick ( % 21.67) Once all required documents are submitted to the Insurer, reimbursement of the paid money was made within a few days ( % -20.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Tito's experienceI had difficulties getting proper documents from the car rental company, RentalCover ( % 0.00) com took over and managed the follow-up directly with the rental company ( % 10.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Fast and reliable serviceFast and reliable service ( % 20.00) All the steps for the reimbursement are well explained ( % 0.00) The -day reimbursement period as stated by the company takes a bit longer though because you have to submit all the statements ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Perfect and rapidPerfect and rapid There was a terrible problem in Italy, when I rented a car from Rhodium goldcar, they unduly charged a large amount claiming breakage of the car's windshield ( % 7.14) soon rentalcover compensated the amount charged ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Save money and be calmVery clear and fair service ( % 40.00) It allows to save money as no need to buy full protection from rental company just insure your franchise with rentalcover ( % 35.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Company is seriousCompany is serious ( % -33.33) They paid everything when my accident happened ( % 0.00) It is % worth buying this insurance ad it covers any damage ( % 30.00) Much better than rental company insurance as it is cheaper, serious ( % 8.33) And % coverageDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
great servicegreat service ( % 80.00) Easy claim ( % 43.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
quick in handling claimsDate of experience: August , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/8
What a breeze!Easy, quick and efficient! Thank you!Date of experience: August , ( % 41.67)
trustpilot
POSITIVE 🙂
2019/8
GoodVery Good and speedyDate of experience: August , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/8
Very pleased with the processI have uploaded the necessary documents for the payment request ( % 32.50) Then, within two or three days, I have received the same amount of money I have spent for the damage (around Euros) from rentalcover ( % -5.00) com ( % 0.00) I am pleased with this process and planning to use if I rent a car again ( % 50.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
I never trust insurance company but…I never trust insurance company but rentalcover ( % 0.00) com really impressed me with their service ( % 100.00) They do what they said , they do what they promised ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Reliable and easyI was slightly suspicious at first as the price for the cover I needed at RentalCover was significantly lower than what my car rental company offered ( % 15.28) RentalCover is a reliable company; I had some damage to the car and I got reimbursed the large amount of cost as soon as I had all the documents that required to process my claim ( % 21.43) I would highly recommend it and believe that you CAN RELIABLY save money by using RentalCover when renting a car abroad!Date of experience: August , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/8
Process is not complicatedProcess is not complicated ( % 25.00) Good and fast serviceDate of experience: August , ( % 45.00)
trustpilot
POSITIVE 🙂
2019/8
Rental CoverProcess was smooth and professional and timely ( % 25.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
This is truly an excellent serviceThis is truly an excellent service ( % 100.00) Car rental insurance is a scam and RentalCover ( % 0.00) com makes it simple and painless ( % 0.00) I also really appreciate the fact that it's a well-designed, simple to use website with lots of attention to detail ( % 10.00) This is the second time I'm using them and I'm going to use them every time I rent a car in future ( % 0.00) It feels good to say no when the rental company proposes their way overpriced coverage ( % 70.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
amazing company with the customer…amazing company with the customer service to prove it ( % 60.00) Don't do a rental without Excess coverage ( % 0.00) it's worth it ( % 30.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
It was very easyIt was very easy, with some help from the staff, to submit my claim ( % 38.17) And received the refund with in days ( % 0.00) HorstDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Excess risk managed at realistic premium prices ( % 16.67) Great company that prevent the hire companies from ripping you off ( % 80.00) Excess risk managed at realistic premium prices ( % 16.67) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Fast, reliable, professionalIn case of insured events compensation paid very quickly and requires minimum set of documents ( % 31.67) It’s nice that all communication according to standard procedures via web-site, which saves a lot of time ( % 30.00) For all stages I received a detailed notification via e-mail ( % 40.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Really quick and efficient in…Really quick and efficient in processing the reimbursement ( % 33.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Good and helpful serviceDate of experience: August , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/8
QuickQuick, clear in expression and delivering ( % 10.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Everything was okEverything was ok, ir too one month to collect all the papers they asked us but when we could send them all they approved and paid us in less than / days ( % 16.67) We recommend RentalcoverDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Fast and easy, car rental insurance ( % 31.67) Very easy to use, affordable insurance's cover ( % 56.33) Most of all, fast and easy for claims ( % 37.78) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
We had a small claim on our rental carWe had a small claim on our rental car ( % -25.00) We were very impressed at the quick and efficient service we received from the rental cars ( % 66.67) com team ( % 0.00) Our claim was paid into our bank account within a week ( % 0.00) Thank you Rentalcars ( % 0.00) com - we will definitely recommend you to all our friends ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Excellent experienceExcellent experience! Easy and smooth handling, fast reimbursement of the funds ( % 50.83) Perfect!Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
perfect service and immediate refundI had to pay to the rental car Alamo in Mykonos a penalty of $ due to very small damage caused by bumpers in the road ( % 18.33) I sent the documents and all the details to Rentalcover and the refund me immediately ( % 0.00) thank you so much for the excellent and fast service ( % 46.67) immediateDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
QuickQuick, clear and kind refund process!Date of experience: August , ( % 35.00)
trustpilot
POSITIVE 🙂
2019/8
Excellent expereinceExcellent expereince ( % 100.00) Highly recommend ( % 16.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Fast and easy to claim the money backDate of experience: August , ( % 31.67)
trustpilot
POSITIVE 🙂
2019/8
Because I'm in Australia and you lot…Because I'm in Australia and you lot had my best intentions covered and always kept me in the loop against a car rental company who (let's just say) were not as professional ( % 55.00) They thought they could steal from me because I was , miles away, but I wouldn't give up and thankfully, neither did RentalCover ( % 0.00) Huge thanksDate of experience: August , ( % 40.00)
trustpilot
POSITIVE 🙂
2019/8
Bit of a hiccup before paymentBit of a hiccup before payment, but claim paid in full very quickly ( % 39.17) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Great coverage and service ( % 80.00) Great coverage and service ( % 80.00) RentalCover provided peace of mind while travelling in my rented vehicle ( % 0.00) They were very helpful with our claim and responded promptly ( % 20.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Reliable service!Rental cover helped me through a complicated claim process and ensured that it was fairly settled, in spite of communications hurdles with the car rental co ( % 10.00) Very satisfied with their services, and would recommend them!Date of experience: August , ( % 65.00)
trustpilot
POSITIVE 🙂
2019/8
Highly recommendedI post quite a few reviews on trip advisor/google etc – because you hope your experience will help others ( % -2.00) I don’t like posting bad reviews, but you sincerely hope someone will avoid your mistakes ( % -10.00) This company surprised me, and I never imagined posting a review, let alone a star one ( % 10.00) Their website is simple, their claim process easy to use and their response was fast and appropriate ( % 28.33) I even had a problem with my bank receiving their money and they immediately sent me a note with the suggestion of trying to receive the funds another way (I did and received it almost immediately) ( % 0.00) Some car rental companies (okay, let’s just call it the largest car rental company), lost its conscience many years ago and the slightest scratch can cost a fortune (even though they rarely actually repair the damage) ( % 33.33) Its comforting having a company like RentalCover as your backstop ( % 0.00) I would highly recommend ( % 16.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Value for money and great efficiency…Value for money and great efficiency for our claim ( % 80.00) We got our money back in just three days ( % 0.00) It is also user friendly ( % 37.50) We got email in our mother language ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Excellent and easy to deal withDate of experience: August , ( % 71.67)
trustpilot
POSITIVE 🙂
2019/8
They handled my clem very fast and very…They handled my clem very fast and very easy So Thank you for your serviceDate of experience: August , ( % 36.11)
trustpilot
POSITIVE 🙂
2019/8
Fast and helpful companyDate of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/8
Easy and uncomplicated reporting…Easy and uncomplicated reporting procedure ( % 43.33) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Very good!Very good! Back all many ( % 39.38) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/8
Best experience with an insurance companyWell thought through end-to-end process from purchasing to claims processing and receipt of claims payment ( % 100.00) Fuss-free, quick to purchase, quick to disburse claims ( % 33.33) This is the best experience I’ve had with an insurance company ( % 100.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Great insurance!Great insurance! They made me save a lot of money, and refunded me only days after my claim ( % 50.00) Totally recommended!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Very much recommendedI was charged Euro by GoldCar in Florence airport for an alleged scratch in the car's bumper ( % 8.00) I received the payment back from RentalCover days after applying via their Web site ( % 0.00) Very efficient and stress-less process ( % 20.00) Very much recommended ( % 26.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Quick claim settlementThey were efficient, quick and transparent ( % 33.33) I will always use rentalcover ( % 0.00) com from now onDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
The refund was pratice and fastThe refund was pratice and fast ( % 20.00) Im just to thank ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Thank you very much very much ~Thank you very much very much ~ Your staff are excellent and prompt in support and advise ( % 50.67) They even help in requesting from rental company for the needed documents to process my claim as I have return back to my country after return the car ( % 0.00) Thank you very much ! RentalCover ( % 32.50) com is highly recommended 🌟🌟🌟🌟🌟Date of experience: July , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/7
Simple, straightforward claims process, clearly explained,I was very impressed with the helpful 'how to make a claim' email and the whole process was very straightforward and quick ( % 35.65) The use of an individual claims handler was great and I would happily use them again ( % 53.33) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Rental cover is amazingI went to Europe (eastern) ( % 0.00) Rented a car from (Europecar- don’t ever rent form them also they have no affiliation with rental cover) ( % 0.00) I had to submit a claim for an under bumper scratch after my trip ( % 0.00) It was soooo easy to submit a claim ( % 43.33) Provided all the paperwork I needed and voila - days later received my payment ( % 0.00) I have to say that From now on I will always be getting my car insurance through rental coverDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Overall very good experienceOverall very good experience: full and prompt reimbursement of charges for minor scrapes, as promised ( % 42.40) I would have given stars except for the less than crystal clear instructions and subsequent feedback when I made my claim ( % -2.22) A brief phone call or email exchange with a real person would have cleared up the confusion and saved a lot of time ( % 10.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
The experience was awesome and hassle…The experience was awesome and hassle free ( % 80.00) uploaded all the necessary documents and the refund was processed in less than days without further inquiry ( % -5.56) appreciate their customer service and hope they continue the same way ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
I'm impressedI'm impressed ( % 100.00) We had scratches due to vandalism in Italy ( % -12.50) It was a euro charge ( % 0.00) They refunded it a week later ( % 0.00) No questions asked, just the invoices from rental car company ( % 0.00) I couldn't be happier ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Extremely useful and easyDate of experience: July , ( % 30.00)
trustpilot
POSITIVE 🙂
2019/7
Got insurance money very quicklyHad someone that bumped my car while parking ( % 20.00) I have received the insurance money very quickly, after supplying all needed documents ( % 43.33) No questions asked except for a request for a missing document from the rental company ( % -20.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
We trast rentalcover ( % 0.00) com very much ( % 26.00) we…We trast rentalcover ( % 0.00) com very much ( % 26.00) we thank them very much in the way they helped us getting back our money ( % 13.00) In the same time we have to say it very clear do not trast PANEK ( % 6.50) This is not a company to rent a car from themDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Cheap alternate car rental coverage for zero excessRentalCover provides cheaper coverage than direct from car rental so far ( % 15.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
just at the beginning it too time but…just at the beginning it too time but in general rental cover helped me again thank youDate of experience: July , ( % 5.00)
trustpilot
POSITIVE 🙂
2019/7
J KwongRented a car in Tokyo Japan to go to Mt ( % 0.00) Fuji with Nissan Rental car ( % 0.00) Rentalcars ( % 0.00) com received four start for their services, no problem at all with the car rental ( % 0.00) But the issue is with the Insurance company "RentalCover ( % 0.00) com" they offer on their web-site ( % 0.00) I purchased the insurance with "RentalCover ( % 0.00) com" at the same time and costed me all most as much as the rental of the car $ ( % 23.33) CAD a day for full coverage ( % 35.00) I don't want any problems, so I paid for everything ( % 0.00) On the day I pickup the car, it was raining all day ( % 0.00) We had asked "Nissan Rental Car" staff to see if it is OK for us to pickup the car a day later, because rainy day is no good for us at Mt ( % 5.00) Fiji ( % 0.00) Nissan Rental Car "Super customer service" say OK, no problem for tomorrow ( % 41.67) After that we had try to contact "RentalCover ( % 0.00) com" to ask them to delay the insurance coverage for a day ( % 0.00) No luck at all with everything we found on their web-site ( % 0.00) No live chat or phone number to contact for help ( % -6.82) Only thing we could do is sent them an email ( % 0.00) After hrs received a reply on my email saying "No" too bad for me and if we want pay an other $ ( % -41.25) CAD for an other day of coverage ( % -12.50) The way they take care of their customer, I don't want to think if I do need help in Japan after an accident, I think I'm on my own ( % 60.00) When I pickup the car the next day at Nissan Rental Car, I asked them for full coverage insurance with road side assistance ( % 17.50) They told me $ ( % 0.00) CAD for my rental car for the day ( % 0.00) Wow! RentalCover ( % 12.50) com's web-site say they have the best price for insurance coverage ( % 100.00) They charge x the price of a Japanese car rental company's full coverage insurance ( % 17.50) And all you get from RentalCover ( % 0.00) com is "" customer support ( % 0.00) RentalCover never again!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Very professionalVery professional ( % 15.00) They were prompt and communicative and covered my accident % as promised ( % 0.00) They wired the exact amount into my checking account within a matter of days ( % 25.00) I’m extremely happy (and lucky) that I purchased Rentalcover before my trip ( % 56.67) Thanks Rentalcover!!Date of experience: July , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/7
I had a minor damage on the car I…I had a minor damage on the car I rented in Palermo, and obviously, I had to pay for it directly at the rental car station ( % 0.00) However, RentalCover managed to reimburse me almost imediately! The process is very streamlined and comunication is very concise ( % 16.50) Thank you very much!Date of experience: July , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/7
Easy speedy!I like the speed and ease at which I can get cover for trips around the world ( % 43.33) I know exactly what I’m paying and for what ( % 25.00) The claims process is clearly outlined and I was reimbursed quickly ( % 21.67) I recommend Rental Cover to all my friends travelling overseas now ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Excellent serviceExcellent service ( % 100.00) Exactly as promised ( % 25.00) No fuss no problem ( % 0.00) After a minor scratch that was charged by the Rental company I was fully compensated by RentalCover ( % -5.00) com in just a few days ( % -20.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Professional serviceUntil now all claims handled swiftly and professionallyDate of experience: July , ( % 10.00)
trustpilot
POSITIVE 🙂
2019/7
Very Reasonable and so much better than CDWI used this company after finding out about it from another mate of mine, who also hires cars regularly ( % 25.33) This is so much better than CDW! I used them at least times when I was going abroad for nearly months, to different countries ( % 10.63) When I had an issue with one car in Great Britain, they took care of it! The claim was pretty fast and once I submitted everything, it was sorted out! Really great service and will use them from now on whenever I hire a car abroad ( % 57.50) Never ever will I use CDW, even if it is given for free!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
liked the approach of the company's…liked the approach of the company's specialists ( % 60.00) Communication of experts, the interface of the site where I posted the documents is very clear and convenient ( % 13.00) The deadline for completing the task is only days ( % 0.00) In the future, when booking a car, I am % sure that I will use only the RentalCover service ( % 16.67) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
rapid servicerapid service, very well responsibilityDate of experience: July , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/7
Very simpleVery simple, transparent and quick handling if ever an issue or claim occurs ( % 17.78) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Great company to deal withGreat company to deal with ( % 80.00) No problems with a claim, dealt with very swiftly and courteously, would definitely use RentalCover again ( % 26.67) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
I had to make a small claim which was…I had to make a small claim which was easy to process and was done quickly and efficiently ( % 6.67) Payment was made promptly and in full ( % 35.00) I will always insure my rentals and always with rental over ( % 0.00) com ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Almost % automated experienceAlmost % automated experience (from buying insurance to refund), prices lower than in rental company, easy refund procedure ( % 43.33) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
buy a full cover from the driect rental company insteadrentalcover is good and responsive in my case, i think it took around week to get my money bank in my account ( % 52.50) however rentalcover asked for an actual repair recipt from my rental company eurocar, and i think i am lucky to get eurocar reply with this reciept within days ( % 16.67) if eurocar didn't reply my request i am afraid i will even cannot get my money back ( % -30.00) so finally i would recommend to buy full cover from the rental company which is eurocar in my case ditectly ( % 17.50) then i don't even need to pay eurocar first and risk to get my money back from rentalcover ( % 12.50) so actually i am quite disppointed with booking ( % 0.00) com as i book my car there, paid and chose full cover there ( % 35.00) but when i pick up the car in eurocar i was informed on this kidnapping arrangment ( % 0.00) may be it is my fault that didn't notice this during the process ( % 0.00) i am not sure and didn't dig into details ( % -25.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Good competitive rates and fast service…Good competitive rates and fast service on policies and claims ( % 36.67) Helpful staff made it easier for me ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Would recommend to a friendThe payment was quite quick despite of the billing issues from the rental company side ( % 33.33) Will choose again!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Hello to allHello to you I had damage to a car in a trip to greece with my family ( % 0.00) My money was spayd to me after e weeks to my account ( % 0.00) Very good service ( % 91.00) Thank you ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
% SatisfiedGreat service ( % 0.00) Very fast and easy ( % 34.67) I am % satisfied with it and recommend to everyone that is considering hiring a vehicle ( % 50.00) The cover is much better than the rental companies out there and the claim process is way easier ( % 50.00) The price is way way way better too ( % 50.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Easy to understand what is being…Easy to understand what is being covered and what is not ( % 43.33) Value for money ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Helpful helpline and claim processResponse to enquiry pre rental was prompt and helpful ( % 0.00) Had stress free process for claims ( % 40.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Be Aware the car hire company will still load you credit card for any damage etc !I took this policy out for a hire car in Barbados , however the car hire company ( Stoutes ) still loaded my credit card with a $ US charge in case of any damage , they stated as this insurance was a third party and that I was not taking their collision damage insurance I would have to pay them and claim back from Rental Cover ( % 10.42) Com, a complication I wasn’t made aware and had I known I would rather have taken it direct with the car hire company 🤔😟 ( % 17.50) Still waiting for the hold on my CC to be released !Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Asifvery good and fast services my claim approved in day only ( % 30.00) i am strongly recommend to every one ( % 43.33) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Great company fast claim paymentsGreat company fast claim payment ( % 40.00) Never had an issueDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Quick and easy management to solve the…Quick and easy management to solve the claimsDate of experience: July , ( % 40.00)
trustpilot
POSITIVE 🙂
2019/7
I had to make a small claim on a recent…I had to make a small claim on a recent rental in Portugal and this was dealt with very efficiently by rentalcover ( % -7.50) com ( % 0.00) Price of cover was much better than offered by the car rental companyDate of experience: July , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/7
The best service for additional…The best service for additional insurance ( % 100.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Would use on every holiday!My rental car was broken into and I had a nightmarish situation getting back ( % -20.00) I was amazed at how RentalCover responded quickly, assessed my claim and paid me in full ( % 34.17) To be completely honest, I had expected much worse since the insurance was so cheap ( % 12.50) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Fast and excellent servicesDate of experience: July , ( % 60.00)
trustpilot
POSITIVE 🙂
2019/7
Claim process is faster and clear how…Claim process is faster and clear how to applyDate of experience: July , ( % 10.00)
trustpilot
POSITIVE 🙂
2019/7
Thank you very muchDate of experience: July , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/7
Good experienceVery customer-oriented and clear service ( % 40.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Awesome service!Awesome service! My rented car was damaged by drunk man at night in Barcelona RentalCover covered all expenses, and supported me through all the process ( % 25.00) Higly recommend!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Merci à RentalCover pour son efficacitéI thank RentalCover for its responsiveness and efficiency ( % 0.00) A stone having caused a slight crack on the bumper of my motorhome, the renter asked me € entirely at my expense, the franchise being € ( % -8.33) Thanks to a quick procedure, RentalCover paid me back this sum in the week ( % 17.78) thank you again for saving my wonderful trip to Iceland but that would be badly done without RentalCover!Date of experience: July , ( % 15.00)
trustpilot
POSITIVE 🙂
2019/7
Fantastic serviceFantastic service ( % 40.00) I trust!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Rentalcover ( % 0.00) com has been a great…Rentalcover ( % 0.00) com has been a great company to work with ( % 80.00) While in Italy we had an incident that happened, and Rentalcover ( % 0.00) com took care of it quickly ( % 33.33) I will be using Rentalcover ( % 0.00) com in the future!!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Claim easily settled ( % 43.33) Claim easily settled ( % 43.33) We hired a vehicle in Portugal, while driving our windscreen got damaged by a pebble from another vehicle ( % 0.00) The windscreen was beyond repair, the car hire company billed us for the replacement ( % 0.00) The insurance claim process was easy and we got refunded within a few days ( % 11.67) Well done to the team ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Good service from rentalcarGood service from rentalcar, insurance was top ( % 60.00) Be carefoul when you rent a car in Sicilia ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) (even if you are Italian ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) )Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
I have an accident during my trip and…I have an accident during my trip and rentalcover claim the full amount for me ( % 35.00) staffs are very helpful ( % 20.00) Thank you ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
it was simpel and fast it was graetDate of experience: July , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/7
Thanks for helpings us from my house to…Thanks for helpings us from my house to unknownwhere ( % 20.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Rentalcover dealt with my claim in an effecient wayRentalcover dealt with my claim in a very professional and efficient way ( % 13.00) the only problem that was done in payment it was done in my local currency and not in the currency that was paid (Euro) this cost me more than % due to difference of rate exchange and the rates the banks take for the exchange, as I already have an account in Euro and US dollars but did not give me the option to choose the currency ( % 9.38) other than that that everything is perfectDate of experience: July , ( % -12.50)
trustpilot
POSITIVE 🙂
2019/7
Great service ( % 80.00) The process was seamless ( % 10.00) The claim was very easy to fill in ( % 56.33) From starting the claim to getting the money in the bank was three days as stated ( % 0.00) Would not hesitate to use this company again ( % 0.00) I have also recommended them to many friends ( % 50.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
We were pleased to have purchased the…We were pleased to have purchased the coverage our car was hit when we weren’t in it and coverage was provided It will be recommended to friends ( % 50.00) Once initiated and documentation provided the coverage dollars were made available quicklyDate of experience: July , ( % 40.00)
trustpilot
POSITIVE 🙂
2019/7
Great insurance companyGreat insurance company ( % 80.00) We had a difficult case, the fault of an employee of the rental company ( % -50.00) And rentalcover helped us, we returned all the money spent on repairs ( % -10.00) Of course the trial lasted months, but it ended well ( % 0.00) PS Save all your receipts if suddenly happened something with the machine ( % 0.00) I recommend this company and we will use it further ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
I had to file a claim due to a small…I had to file a claim due to a small chip in the windshield, and I was very satisfied with quick claim approval and payment disbursement ( % 9.67) I definitely recommend Rentalcover, and will use them in the future myself ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Easy convenient and cheapEasy convenient and cheap ! Our window was broken into in Barcelona ( % 17.78) We paid upfront to the rental car company when we returned for a new car ( % 13.64) Made the claim at rental cover ( % 0.00) Money was transferred to our bank account within days ( % 0.00) Super easy and much cheaper than full coverage offered at counrrr ( % 32.92) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Good experience with RentalCoverI have used RentalCover ( % 70.00) com a couple times, and used again for my trip to USA last month, June ( % 0.00) I had a towing service during the trip ( % 0.00) So I submitted my first claim after the trip ( % 25.00) The claim process went through very smoothly in just a few days ( % 16.00) For sure, I'll continue using RentalCover in the future ( % 25.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Courteous and professional company ( % 35.00) Courteous and professional company with integrity ( % 35.00) Prompt handling of the claim and provided me with clear guidance throughout the process ( % 10.00) Would not hesitate to use this company again ( % 0.00) Highly recommended ( % 16.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Easy and efficient claim process…Easy and efficient claim process followed by a quick refund!Date of experience: July , ( % 38.33)
trustpilot
POSITIVE 🙂
2019/7
That is what I call EFFICIENCYWe had a little damage in our windscreen and the car company charged us the repairment ( % -18.75) When we got home, I contacted RentalCover through their web page (which was really easy) ( % 43.33) I received an immediate response by email ( % 0.00) They requested simple information and essential documentation ( % 0.00) I sent it and received another almost immediate answer accepting my claim ( % 0.00) Within days, the claim was resolved an had my money back in my bank account ( % 0.00) I recommend this company!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Very easy to contract a rental car…Very easy to contract a rental car insurance policy, much better price than rental companies' insurance, easy to claim and very quick to be reimbursed of damages paid to the rental car companies ( % 47.27) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Great customer serviceGreat customer service ( % 80.00) Very competitive rates ( % 20.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
It’s simple it’s worthIt’s simple it’s worth and it’s something you need to have at least while some rental car companies will charge you for scratches which are invisible or were existing before ( % 0.00) Happened to me ( % 0.00) I did disagree to invisible damage but SIXT response was: “don’t worry you are covered by RentalCover, they are good they will pay you back “Date of experience: July , ( % 35.00)
trustpilot
POSITIVE 🙂
2019/7
Great service and at an affordable…Great service and at an affordable price as well! Best thing is everything is included in you coverage so no shady dealings with the rental companies anymore and all the different coverage they want to give you ( % 53.13) If help is needed from RentalCover they are quick to respond and very helpful ( % 26.67) I unfortunately had an accident and needed to make a claim but the process is very simple and everything was handled very quick ( % -2.22) Never thought it would be done that fast! Already liked using RentalCover but will continue to do so in future as well :)Date of experience: July , ( % 33.75)
trustpilot
POSITIVE 🙂
2019/7
Trusted & ReliableAs promised, the claim by RentalCover ( % 0.00) com was processed promptly with all the necessary needed documents ( % 0.00) This is our first encounter on full cover insurance since which we took with other insurers over the counter with car rentals and paid heavily for the premiums, not knowing about RentalCover ( % 6.88) com ( % 0.00) This is our first claim encounter and it’ll be the beginning of a trusted and reliable insurer which we will stick to for our future trips around the world ( % 12.50) Thank you once again for the prompt service and full cover insurance for the vehicle with a much lesser premium ( % 17.50) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
First time claimI have never had to make any sort of claim with a rental car before ( % 25.00) This last rental I scratched the car on a stone wall ( % 0.00) The rental car company charged me over euro for the damage ( % 0.00) I submitted all the paperwork they provided me to rentalcover ( % 0.00) com and they reimbursed me very quickly with no issues ( % 43.33) I will definitely use them again and highly recommend ( % 8.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
I did not receive a repair invoiceI did not receive a repair invoice from the car rental company, and I took a lot of time to pay the insurance claims, but I was able to respond many times and successfully completed the insurance claims ( % 58.33) Thank you very much ( % 26.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Very good serviceVery good service, I had a small incident with the car but with the quick and helpful insurance coverage, everything was great ( % 49.87) I will recommend you, definitely!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Best choice everDate of experience: July , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/7
Rentalcover is safeRentalcover is safe, fast and you can trust them ( % 35.00) Next time it Will be for me again the first opportunity to have insurance from rentalcover ( % 12.50) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Quick and efficientIt was a quick process to upload the documents needed ( % 33.33) Received the money back (€) in a few days ( % -10.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Fast and reliableFast and reliable! Great job done ( % 52.50) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Prompt paymentRentalCover paid my claim promptly and in full I was very happy with their service ( % 67.50) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Rental Cover can repay your repair costI experienced damage (bottom side of right rear side door) on car during parking and I don’t know the damage before check out ( % 54.29) Owing to Rental cover, I can receive repair cost that I paid to rental car company ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Just great service!Date of experience: July , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/7
We claimedWe claimed, they paid ( % 0.00) Simple ( % 0.00) No arguments ( % 0.00) No drama ( % 0.00) Which is frankly what one dreams of (but rarely gets) with insurance ( % 30.00) I have bookmarked them for future use ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Very good serviceDate of experience: July , ( % 91.00)
trustpilot
POSITIVE 🙂
2019/7
very goodvery good, satisfiedDate of experience: July , ( % 45.00)
trustpilot
POSITIVE 🙂
2019/7
Hassle freeHassle free, trustworthy ( % 40.00) Very easy process ( % 56.33) Excellent timely update and customer care ( % 100.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Best ever !Best ever ! Good service, app user friendly ( % 76.88) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Prompt resolution and reimbursement of claimI recently had to make a claim for a damaged windscreen on a hire car and RentalCover ( % 0.00) com claim process was very easy and was processed promptly ( % 56.33) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Very kindly reponse ( % 78.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Save yourself some hassle and don’t use them ( % 0.00) ( % 0.00) ( % 0.00) I never usually leave negative comments for products or services but I feel that it is appropriate in this case ( % 10.83) Please be aware that if you plan to use RentalCover for insurance then you are taking a risk as their internal claims process is extremely disorganised ( % 4.17) They recently ambushed me with a £ bill relating to a non-fault claim I had understood to be settled ( % 0.00) They somehow managed to allow the rental car franchise to reimburse me for damages (without my knowledge) as well reimbursing me themselves ( % 0.00) This wouldn’t have been a problem if they told me at the time, but instead they waited years before acting ( % 0.00) So it seems that even though I purchased insurance to avoid incurring an unexpected bill, RentalCover’s incompetence actually guaranteed that I got one ( % 5.00) My advice is save yourself some hassle and don’t use them ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
VERY GOOD SER ICEVERY GOOD SERVICEDate of experience: July , ( % 80.50)
trustpilot
POSITIVE 🙂
2019/7
Good but better to buy from the rental…Good but better to buy from the rental company itself to expedite the process ( % 56.67) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Fast response on claims and no…Fast response on claims and no unreadable questions ( % 20.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
I cracked the windscreenI cracked the windscreen ( % 0.00) Easy to file claim ( % 43.33) Approved in two days ( % 0.00) Had my money in two more daysDate of experience: July , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/7
Efficient process on claimsEfficient process on claims, just submit through email and quick response and follow up ( % 33.33) Would definitely recommend to my friends use Rental Cover in future ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Paid my claim efficientlyPaid my claim efficiently ( % 0.00) No fuss ( % 0.00) Very helpfulDate of experience: July , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/7
Easy to bookEasy to book - easy to claimDate of experience: July , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/7
I strongly recommend use Rental cover…I strongly recommend use Rental cover insurance ( % 43.33) It works!!!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Great insuranceVery easy service which is highly responsive when you need to claimDate of experience: July , ( % 46.44)
trustpilot
POSITIVE 🙂
2019/7
The service quality of Rentalcars is truly amazing and amazingIn February of this year, I rented a car in Iceland through rentalcars ( % 60.00) My car was in a car accident and the car was almost completely destroyed ( % 10.00) The final evaluation of the car needed to be scrapped, but the Full Protection of Rentalcars is really great! I got full claims, and the quality of Rentalcars is superb and amazing ( % 55.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Excellent hassle free service that…Excellent hassle free service that solves a REAL paint point with the car rental market! Highly recommended ( % 44.20) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Excellent serviceExcellent service! Always only Rental cover! absolutly no problem with insurance ( % 50.00) Fast and fair!Date of experience: July , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/7
ExcellentI am quite satisfied with the co-operation with the companyDate of experience: July , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/7
EXCELLENT SERVICEYou people were excellent in handling my claimsDate of experience: July , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/7
AmazingLaura was amazing ( % 60.00) Explained everything in detail and helped us with everything we needed ( % 0.00) Terrific service ( % 0.00) Best ever ( % 100.00) She should be the employee of the year !Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Easy and quick claims processQuick and straightforward reimbursement process when I claimed for a crack in the windshield ( % 38.06) Has given me peace of mind at a very reasonable price ( % 26.00) Don't rent a car without RentalCover!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
best service you can get!!!Date of experience: July , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/7
I'm so glad I went with rentalcover for my insurance needs ( % 50.00) I had never been in a accident in my + years of driving ( % 0.00) So Imagine my surprise when hours into driving in Brazil I had a motorcycle knock the mirror off of my rental ( % 0.00) The culprit didn't even stop and it was basically a hit and run ( % 0.00) The claim is definitely a bit trickier than it probably would have been going with a in-store rental coverage but I believe that rentalcover did make it as hassle-free as possible given that they are a rd party insurance ( % 0.00) Once the documents were submitted it didn't take long to be reimbursed ( % -5.00) Would definitely recommend rentalcover to others and would certainly get coverage for all rentals in the future ( % 7.14) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Transparent insurance, excellent experience, smooth transactionVery easy to buy insurance online ( % 61.11) Even more easy to claim and get paid ( % 46.67) I had a claim for minor incident ( % -5.00) I provided all the documents that were listed to make the claim ( % 0.00) As promised, I received the reply for transfer of funds within three days of submitting my claim ( % 0.00) Very transparent! happy customer ( % 52.50) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Recently I did rental cover insurance…Recently I did rental cover insurance for a car hire in Ireland ( % 0.00) I hit the car and my penalty was euros charged from the car company ( % 0.00) The people of rental cover were very efficient in giving me the money back after introducing the right papers, however I did not get the full money back, it was % f what I paid which is fair enough ( % 21.94) If I would do the insurance directly with the car company itself I would pay around euros more and maybe would be exempt from paying at all, overall it seems more economical to do your insurance with rental coverDate of experience: July , ( % 28.00)
trustpilot
POSITIVE 🙂
2019/7
VERY GOOD!!!I HAD A CLAIM AND THE INSURER PAYED ME IMMEDIATELY ( % 20.00) EXCELLENT SERVICE AND COMPLIANCE ( % 100.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Fast service related to my claimFast service related to my claim, very easy claim process, great communication, highly recommend!Date of experience: July , ( % 28.72)
trustpilot
POSITIVE 🙂
2019/7
Dear colleagues!Dear colleagues! Thank you for clear instructions on the web site ( % 10.00) I've followed instructions and it took me less than min together with preparation of documents to filled in all forms ( % 11.67) During days I've received an answer via email and got payment by insurance ( % 0.00) Thank you! Best wishes, Sergey DmitrievDate of experience: July , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/7
great servicefast saves money relyableDate of experience: July , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/7
StartEasy affordable efficient ( % 0.00) Excellent response time ( % 100.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Rentalcar is a good dealRentalcar is a good deal ( % 70.00) The website is clear and easy to use ( % 26.67) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Prompt ResponseWe were comprehensively insured for large car rental in Italy ( % 21.43) Our accidental damage claim was promptly processed and paid in full following a few clarification queries ( % 5.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
No fuss claiming processEasy and straight forward claiming proc ( % 20.00) No hassleDate of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Super fast claim processSuper fast claim process ( % 24.44) As soon as claim with all docs were provided claim was approved in one day & money was in bank next day ( % 0.00) ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
I got very fast and professional…I got very fast and professional service from RentalCover company ( % 20.67) I recommend this company ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Recently I had a problem while hiring a…Recently I had a problem while hiring a car in Romania ( % 0.00) Luckily I had insured it with RentalCover ( % 33.33) As soon as I received the invoices by the car rental company I submitted them with my application to RentalCover and it only took them a few days before they approved my case and refunded me the whole amount of money directly to the account provided to them ( % 2.50) Thank you RentalCover ( % 0.00) com, I can only say somebody can totally rely on you!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Really worksDate of experience: July , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/7
Very fast refundVery fast refund ( % 23.00) Excellent ( % 100.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Excellent service to help motorists not…Excellent service to help motorists not to succumb to the fraud of rolling organizations ( % 100.00) This insurance company can be fully trusted ( % 0.00) Thanks for the work! Keep it up!Date of experience: July , ( % 25.00)
trustpilot
POSITIVE 🙂
2019/7
Quick claimQuick claim and very professional star and highly recommendDate of experience: July , ( % 20.78)
trustpilot
POSITIVE 🙂
2019/7
car insurance claimIt is easy and hazzle free to make a claim ( % 41.67) Respond is instant and helpful ( % 0.00) Claim reimbursement is fast once all required documents submittedDate of experience: July , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/7
Very good service and quickDate of experience: July , ( % 91.00)
trustpilot
POSITIVE 🙂
2019/7
Quick and efficient processQuick and efficient process to get a refund for the charges from the rental car company (small superficial damage to the rental car - a scratch)Date of experience: July , ( % 4.17)
trustpilot
POSITIVE 🙂
2019/7
The booking was smoothThe booking was smooth and the policy seems great ( % 60.00) Note that I haven't used it yet (and hope not to!) ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Extremely Fast and EfficientExtremely Fast and Efficient ( % 20.00) Resolved my claim in just days without asking any further documents ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
I would to choose this system next time ( % 0.00) It took some time and effort to completely align all the documents all by myself ( % 10.00) However, the insurance has been paid reliably ( % 0.00) The saving of the cost of insurance have been greater than the estimates of a car rental company ( % 50.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Very helpful!Date of experience: July , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/7
Fast reply and rational process ( % 20.00) Fast reply and rational process ( % 20.00) And kind pre-explanationDate of experience: July , ( % 60.00)
trustpilot
POSITIVE 🙂
2019/7
I had issues with my bank regarding…I had issues with my bank regarding taking a payment, but people from RentalCover professionally helped me to solve the problem ( % 10.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
I made a claim of well over , EURI made a claim of well over , EUR ( % 0.00) They processed it smoothly and quickly ( % 36.67) Their online reporting form was easy to fill out, and they were reachable several times for support, both before and after the claim ( % 21.67) No waiting for hours on the helpline for a response! The claim was paid smoothly without trying to get out of it by putting out extreme requirements on the documentationDate of experience: July , ( % 13.75)
trustpilot
POSITIVE 🙂
2019/7
the best Rental Cover companythe best Rental Cover company thank you very muchDate of experience: July , ( % 73.33)
trustpilot
POSITIVE 🙂
2019/7
RentalCoverGood service ( % 0.00) Fast and efficient!Date of experience: July , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/7
Exceptional Service StandardsI had taken full protection from Rentalcover ( % 50.83) com ( % 0.00) since I had not taken the cover from Hertz, I had to pay them and claim the cover ( % 0.00) The entire process is so well outlined on the Rentalcover ( % 0.00) com website ( % 0.00) All I had to do was get the documents in order and my claim was processed within working days ( % 0.00) Absolutely exceptional service ( % 66.67) Highly recommended ( % 16.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
The company worked quickly and…The company worked quickly and efficiently ( % 33.33) The money was credited in my account a week of started the claim ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Everything was fine and fastDate of experience: July , ( % 41.67)
trustpilot
POSITIVE 🙂
2019/7
I was satisfied with the service ( % 50.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Fast and easyFast and easy ( % 31.67) I strongly recommend!Date of experience: July , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/7
Great people who provide prompt service…Great people who provide prompt service to its customersDate of experience: July , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/7
Excellent experienceExcellent experience ( % 100.00) The car was hit during the night ( % 0.00) I was reimbursed % to what the car rental company charged me for the incident ( % 0.00) Very easy process ( % 56.33) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Excellent serviceExcellent service, and cost! Would use again for sure!Date of experience: July , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/7
Easy to use and prompt reimbursementDate of experience: July , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/7
I had a claim that flowed smoothly…I had a claim that flowed smoothly through Rentalcover process and i was finally paid against sending the requested documents ( % 20.00) I took some time to understand how the site worked and after that it was relatively quickly (within a week i was paid)Date of experience: July , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/7
Definitely recommendedI'm very glad that I've applied to RentalCover ( % 32.50) com in order to do extra insurance during my last trip to Poland ( % 0.00) What did I like? ( % 0.00) Very precise instructions what documents and in what way it's necessary to send ( % 26.00) Absolutely understandably ( % 20.00) ( % 0.00) After sending of documents – very quick transparent materials' processing ( % 43.33) ( % 0.00) Immediate reaction to client' questions (as for me – wasn't able to open link for bank information and received help during hour) ( % 25.00) ( % 0.00) Instant money transfer accompanied by nearly on-line comprehensive informing ( % 5.00) It was very pleasant to work with such professionals ( % 47.67) Definitely recommended ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Great service at competitive pricesQuick, responsive service with easy-to-follow steps on purchasing a coverage or making a claim ( % 80.00) Processing time is swift and received the full amount of the claim within acceptable time frame ( % 35.00) MUCH BETTER experience and pricing than what is typically offered by the rental car companies ( % 16.67) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/7
Best service!Date of experience: July , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/6
Though has some issues with the rental…Had issues with the rental car company, but Rentalcover was very helpful to solve the problem, very professional and quick in the settlement ( % 22.11) Would definitely recommend ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
exelentvery good serviceDate of experience: June , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/6
Great Experience!Very easy to make the claim! Get paid really quick! and the price is reasonable! I would definitely think of RentalCover next time when I need to rent a car ( % 33.47) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Excellent experienceWe rented our car in Klass wagen in Romania ( % 100.00) There, the customer representative tried to convince us to take their insurance (a costly one) at the desk ( % 0.00) Since we already had a full coverage with rentalcover, we told her that we don't need it ( % 35.00) When we came back to Klass wagen with the car after finishing the trip, they told us that that we had a dent on the car ( % 0.00) When we came back from Romania, we filed a claim with rentalcover, provided all necessary documentation (a quick and efficient process), and three days later, rentalcover sent us the full amount that the rental company took ( % 13.67) From now on, we will only use rentalcover ( % 0.00) Excellent experience ( % 100.00) Thank you ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Great serviceWe use rental cars and rental cover whenever we hire cars around the world ( % 80.00) Each experience has been efficient and easy ( % 43.33) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Very good customer relation ( % 91.00) good…Very good customer relation ( % 70.00) good willing to help and solve problems ( % 47.50) quick and efficient handling of claimsDate of experience: June , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/6
Very good and simple!Date of experience: June , ( % 91.00)
trustpilot
POSITIVE 🙂
2019/6
GoodGood! Very professional ( % 13.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Smooth and hassle freeIt was so much easier than I had expected ( % 16.67) The follow-up was excellent and the claim was processed very promptly ( % 60.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Claims relates to Third Party not respondedRentalCover has been an understanding and initiative on helping me recovered my paid up Excess from the car rental company after an accident, no doubts the fault is not me but the Third Party did not respond to pay the repair cost and it would end up probably a year to close the case ( % 0.00) RentalCover is very helpful to reimburse the Full amount to me in advance and will settle with the car rent insurance company later ( % 18.33) Thank you so much ( % 20.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Excellent prompt and helpful service ( % 100.00) Excellent prompt and helpful service ( % 100.00) No hassles just great coverage and peace of mind ( % 80.00) Claiming through Rental Cover was the easiest and quickest part of the claims process from an incident, made the car rental company Thrifty look like muppets ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Great experience totally recommendedGreat experience ( % 40.00) Had a claim which got settled super quick ( % 33.33) The process is a breeze too ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
GreatGreat ( % 0.00) Manage to claim without much hassle ( % 20.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Very goodVery good ( % 45.00) I can receive my refund within two days when all document ready ( % 20.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Excellent amazing quick serviceDate of experience: June , ( % 64.44)
trustpilot
POSITIVE 🙂
2019/6
Verygood,very helpful and a very quick…Verygood,very helpful and a very quick response to my claimDate of experience: June , ( % 31.67)
trustpilot
POSITIVE 🙂
2019/6
Seamless and fuss-free processSeamless and fuss-free process ( % 10.00) Follow-ups to queries were done in a professional and speedy manner ( % 10.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
A ver very pleaseant experience ( % 20.00) When I made first contact with…When I made first contact with Rentalcover ( % 25.00) com to make a claim I didn't think I had much of a chance of claiming my $ ( % 20.00) that I was charged by a shoddy car rental company ( % -30.00) As it turned out the experience was very easy and pleasant! I Had the good fortune of dealing with Nicole Ekstrom which that alone is enough for me to recommend Rentalcover ( % 54.50) com but also Melisa B ( % 0.00) was excellent! Once they established what happened, my money was in my bank account as promised by Nicole! I wouldn't hesitate at all recommending Rentalcover ( % 100.00) com to anyone wo is thinking of hiring a car anywhere ( % 0.00) Arthur M ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
RentalCover were so prompt and…RentalCover were so prompt and efficient to reimburse me for an accident I had in my rental car in UK ( % 0.00) I was so impressed with their quick responses to my emails and clear explanation of what they required in order to proceed with my claim ( % 47.78) Someone recommended RentalCover and following the really good service I received, I am again using this company to insure my hire vehicle, this time in Switzerland ( % 35.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Fast and reliable service ( % 20.00) Fast and reliable service ( % 20.00) Thank you ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
I ws lucky to be insured by the…I ws lucky to be insured by the company ( % 33.33) Your help when needed was crucial ( % 0.00) ThanksDate of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Fast and courteous serviceFast and courteous service ( % 46.67) Claim processed and paid in daysDate of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
i was very pleased with servicei was very pleased with service ( % 65.00) I would use again if i need ( % 0.00) thanksDate of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
AmazingAmazing! I had low expectations from an insurance company when we found out from our rental car company about the cost of some minor scratches ( % -2.50) Rental cover was amazing!! The team is so responsive and were super helpful! Processed the claim in days!! Thank you!!!Date of experience: June , ( % 79.43)
trustpilot
POSITIVE 🙂
2019/6
Great service responded claim quicklyDate of experience: June , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/6
Easy to order and fast and efficient…Easy to order and fast and efficient when having an issue ( % 27.78) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Last trip I used for the first time…Last trip I used for the first time RentalCover ( % 16.67) com ( % 0.00) Unfortunately I had a minor accident ( % -27.50) Processing and paying of claim went very smoothly ( % 52.00) I know there are some negative comments on RentalCover ( % -30.00) com online, but my experience was /Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Fast procedureFast procedure ( % 20.00) Full compensation ( % 35.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
I had rental cover insurance for…I had rental cover insurance for Iceland car trip on April th ( % 0.00) I had an unexpected accident, and I was compensated by this insurance ( % 10.00) The compensation process was very simple ( % 0.00) I would definitely like to use it next time I travel ( % 0.00) I recommend this insuranceDate of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
I highly recommend this serviceI highly recommend this service ( % 16.00) It was fast and professional, and I received my money within the week of the claim ( % 15.00) Thank you ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Very easy to use to claimVery easy to use to claim! Fast and efficient!! Most def recommend and will most def use again!!!Date of experience: June , ( % 48.35)
trustpilot
POSITIVE 🙂
2019/6
FastFast, cheap and well organized ( % 40.00) I will definitely but this again ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Very quick and painlessVery quick and painless, i made a claim and everything was sorted out within week no questions asked, very simpleDate of experience: June , ( % 32.22)
trustpilot
POSITIVE 🙂
2019/6
everything was simplesixt decided to charge euro ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) rentalcover rescue me from that mud ( % 0.00) everything was simple the human response was helpful, polite and make the process clear ( % 3.33) the site was clear and uploading the document was simple ( % 5.00) i will recommend everyone to rent a car threw rentalcars and make the full protection with you!Date of experience: June , ( % 35.00)
trustpilot
POSITIVE 🙂
2019/6
easy and fast processDate of experience: June , ( % 31.67)
trustpilot
POSITIVE 🙂
2019/6
all goodall good - very fast and easy handling!Date of experience: June , ( % 46.44)
trustpilot
POSITIVE 🙂
2019/6
Excellence in insurance processingExcellence in insurance processing: fast, easy, customer-orientedDate of experience: June , ( % 31.67)
trustpilot
POSITIVE 🙂
2019/6
Had an accident and the Rentalcars team…Had an accident and the Rentalcars team had the funds in my account within a week of my claim ( % 0.00) No issue with all the details ( % 0.00) I just sent what was requested on their website and they approved it without any issue ( % 0.00) Certainly could not recommend Rentalcars highly enough ( % 10.71) Regards ( % 0.00) Chris B ( % 0.00) Australia ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Fast Payment after giving all the…Fast Payment after giving all the papers they claimed ( % 20.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Rentalcover ( % 0.00) com was greatRentalcover ( % 0.00) com was professional Courteous and efficient ( % 35.00) They paid my claims in a timely manner and relieved my concerns quickly ( % 33.33) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Nice serviceDate of experience: June , ( % 60.00)
trustpilot
POSITIVE 🙂
2019/6
Thanks for helping us after our…Thanks for helping us after our accident ( % 20.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
I would recommend RentalCover for the…I would recommend RentalCover for the following reasons: Speed, efficiency, good treatment, comfort, good problem solving, good website ( % 52.50) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Great insurance coverUsed RentalCover a few times - much, much cheaper than any other on the market ( % 16.88) Had a few minor claims and the service has been great - claim approved and money paid into my account with the minimum of fuss ( % 18.33) Last claim was for a tyre puncture and repair which the expensive hire car insurance doesn't even cover - again paid with no bother or waiting ( % -25.00) Highly recommend ( % 16.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Very good serviceVery good service, reimbursement is very fast ( % 62.33) Excellent insurance ( % 100.00) I will definitely use it for other car rentals in the future ( % -4.17) I recommend it to anyone who want to rent a car ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Great serviceGreat service ( % 80.00) Quick resolution of issue ( % 33.33) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Very easy and efficient on claimDate of experience: June , ( % 56.33)
trustpilot
POSITIVE 🙂
2019/6
Quick response and hassle free claim…Quick response and hassle free claim processDate of experience: June , ( % 37.78)
trustpilot
POSITIVE 🙂
2019/6
very speedy claim ( % 20.00) very speedy claim ( % 20.00) would recommendDate of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Satisfied with the service receiveI had a little problem with the rental company, and RentalCover reimbursed me quickly and safely ( % 28.65) Very satisfied with the service received ( % 65.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Exchange rate was not that goodExchange rate was not that good, but reimbursement took place very quickly once I sent them all required documentsDate of experience: June , ( % 56.67)
trustpilot
POSITIVE 🙂
2019/6
Fast claim review and payment ( % 20.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
I purchased the excess cover from…I purchased the excess cover from RentalCover for my recent trip to the UK to cover those extras that weren't included with my personal coverage ( % 0.00) The rate was great! When I got a flat, rental cover was great to talk to and when I came home the claim process was super easy ( % 50.83) Always someone to help if a question arises! Will use them again!Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Good and quick job !Date of experience: June , ( % 55.83)
trustpilot
POSITIVE 🙂
2019/6
Efficient and quickVery efficient and quick handling of my claim ( % 33.33) The online submission of the documents made the whole process very easy ( % 38.17) The refund was also handled online, in a very neat website ( % 20.00) My only complaint would be not being given a choice of currency to get my refundDate of experience: June , ( % -15.00)
trustpilot
POSITIVE 🙂
2019/6
Great responseGreat response ( % 80.00) But wish contacting them was easier ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Touring Europe in a VW van ( % 0.00) We rented a VW van for days starting Mar ( % 0.00) We bought the zero deductible policy with RentalCover ( % 0.00) Unfortunately we had a minor fender bender ( % -27.50) Once we filed a claim, we were reimbursed the money for the accident within days ( % 0.00) Awesome service ( % 100.00) Will definitely buy coverage from them again ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
I feel Avis Italy subject us to a…I feel Avis Italy subject us to a repair or coverage of a scratch we did not do since we ar aware not to drive in cities in Italy due to parking issues ( % -5.21) However, I appreciate your handling ( % 0.00) I strongly feel that renting in Italy require full coverage to have a peace of mind ( % 39.17) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Great service ( % 80.00) ( % 0.00) Great service ( % 80.00) ( % 0.00) ( % 0.00) adequate proof provided and they reimbursed my money ( % 33.33) ( % 0.00) no administrative delaysDate of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Excellent and speedy service with very…Excellent and speedy service with very detail information on claims!Date of experience: June , ( % 60.00)
trustpilot
POSITIVE 🙂
2019/6
Great cover and easy claims process ( % 61.67) Great cover, easy claims process ( % 61.67) Thank you ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Excellent service ( % 100.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Simply the bestWow, how good is this insurance ( % 35.00) Simple to lodge a claim, and settled within days as promised ( % 0.00) No fuss, no nonsense, brilliant service and cover what the rental companies don't ( % 90.00) Absolute peace of mind to be insured by RentalCover ( % 20.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
I was very impressed with Rental CoverI was very impressed with Rental Cover ( % 100.00) I took out a policy that waived the excess ( % 0.00) When I was in the UK another car hot me in a supermarket car park and damaged the bumper ( % 25.00) The claim was paid immediately ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Happy customerHappy customer Had an aggressive claim for damage from Hertz - RentalCover reimbursed me without any issues - the matter was handled very smoothly and professionally I will use them againDate of experience: June , ( % 47.33)
trustpilot
POSITIVE 🙂
2019/6
Excellent serviceDate of experience: June , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/6
Extraordinary ExperienceExtraordinary Experience - had a little incident and everything was smoothly covered ( % 18.19) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Great insurance companyRental works fast and honest ( % 53.33) They returned me money for the insurance in days ( % 0.00) I will definitely use their service again ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Buying Insurance with RentalCover was…Buying Insurance with RentalCover was very simple ( % 0.00) I had a minor accident and the claims process was seamless ( % 2.50) I was refunded within a week of submitting my claim ( % 0.00) Excellent product ( % 100.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Simply fantastic!Simply fantastic! Simple, fast and reliable refund process ( % 17.50) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Quick processing of claimsQuick processing of claims, works exactly as expectedDate of experience: June , ( % 29.17)
trustpilot
POSITIVE 🙂
2019/6
Easy claim experience with no hassleEasy claim experience with no hassle, paid out within days of making the claimDate of experience: June , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/6
Very good serviceVery good service, prompt compensation ( % 80.50) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Excellent helpDate of experience: June , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/6
It's totally worthIt's totally worth ( % 15.00) Definetely ( % 0.00) I had a problem with the car I rented, they charged me for some minor scratch, I made my claim online and I received my money back in a couple of days ( % -2.50) That part was fantastic ( % 40.00) Cons (that's why I gave four stars): you have to have some knowledge of the English language to make it faster, since they admit they use Google Translate if you write, like in may case, in Spanish ( % 0.00) And you have to be able to scan papers, and invoices, and lots of things that seem simple, but I'm sure not everybody knows how to do ( % 33.33) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
The pricing of the cover was certainly…The pricing of the cover was certainly better than the hire companies offer ( % 50.00) The claim process was quick and efficient, except that for a few days I couldn't get the payment module to load - wouldn't it be simpler to refund the same card that paid the premium ? In one case I found that the hire company was very resistant to the policy and hinted that they would not cooperate in the event of a claim ( % 8.33) I felt coerced into buying their cover and would not use them again ( % 0.00) Rentalcars ( % 0.00) com should not market hire companies that take this approach ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Good serviceDate of experience: June , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/6
Affordable coverage and great customer…Affordable coverage and great customer service ( % 80.00) So happy that I found RentalCover ( % 80.00) Thank you ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Fast serviceFast service ( % 20.00) All payed pack!Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Simple and effective claim processSimple and effective claim process ( % 40.00) I got full refund in a short period of timeDate of experience: June , ( % 17.50)
trustpilot
POSITIVE 🙂
2019/6
Satisfied customerHad an accident in New Zealand (bus reversed into me) near the end of my holiday ( % 24.55) Got all required paperwork and sent my claim to rental over ( % 0.00) com ( % 0.00) My claim was authorised within two days and the money was in my account the next working day ( % 0.00) No fuss, no quibbles or unseen clauses invoked ( % 0.00) Brilliant ( % 90.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
RentalCover ( % 0.00) com = a trusted partnerRentalCover ( % 0.00) com = a trusted partner, facilitation of communication and on-line transmission of supporting documents (the minimum necessary), very quick resolution of the case;I recommend it with pleasure ( % 22.78) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Rentalcover ( % 0.00) com deliversRentalcover ( % 0.00) com delivers exactly what they promise ( % 25.00) The website is easy to navigate and purchasing a policy is straightforward ( % 40.42) I have also had the misfortune of having to make a claim which was dealt with promptly ( % 0.00) The claim process was easy to manage and the payout was made within days ( % 43.33) I keep cross checking the price with car hire companies and rentalcover ( % 0.00) com is much cheaper ( % 20.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
I rented a car in Portugal and came…I rented a car in Portugal and came back with a fender scratch After sending ( % 0.00) All documents got full reimbursement within a few daysDate of experience: June , ( % 7.50)
trustpilot
POSITIVE 🙂
2019/6
Good serviceDate of experience: June , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/6
Not worth the headache!The money that is saved from obtaining a CDW from the rental company itself is just not worth the time and aggravation of submitting all the documentation that Rentalcover ( % -15.00) com requires, for me anyway ( % 0.00) ( % 0.00) I got the CDW from a car rental company before and had a similar minor incident, a cracked windshield ( % -2.50) All I had to do was notate how it happened and then it was goodbye and have a nice day ( % 60.00) I just dont see the money saved was worth the headache and back and forth with this rd party ( % 15.00) Also, I am not sure if they will pay the $ administration fee that Alamo charged me which will be even less of a saving ( % -20.83) So my advice would be, if you are going to get the CDW, ante up and get it from the car rental company ( % 0.00) You wont save any money but you will save a boat load of grief ( % -80.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) Yeeeesh!Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Full return of invoiceFrom my experience, it’s true for full cover when some scratches on aluminium rim of tyre ( % 35.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Rental Cars and Rental Cover will be my go to place for cost effective car hireRental Cars seemed to offer very good car hire deals so we booked with them and took their Rental Cover insurance - true as their word we had an accident, made a claim when we returned and the whole process was amazingly stress free and very quick - we had the refund in our account within a week of completing a very easy on line form ( % 50.71) Will definitely be my go to place for car hire in the future ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
They solve your problem quicklyThey solve your problem quickly ( % 33.33) It's very easy to contact with them ( % 56.33) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
RentalCover ( % 0.00) com responses my claim…RentalCover ( % 0.00) com responses my claim promptly and can complete my claim within weeks ( % 10.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Excellent and serious insurance company ( % 33.33) Really serious and efficient insurance company! I caused damage to the rented car and in about working days I was reimbursed everything! congratulations!Date of experience: June , ( % -52.08)
trustpilot
POSITIVE 🙂
2019/6
Friendly and courteousDid exactly what they said they would, and led me through the procedure in a friendly, courteous manner ( % 40.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
quickly refund moneyDate of experience: June , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/6
Just bought an Insurance coverJust bought an Insurance cover, every thing was smooth and easily done ( % 41.67) I cannot complain so far, Hope I do not need it for anything, but if something crops up ( % 10.00) It is good to know that you're covered by a policy better than the one given at the desk ( % 60.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
very easy to make the claim on line and…very easy to make the claim on line and payment is quick!!Date of experience: June , ( % 49.83)
trustpilot
POSITIVE 🙂
2019/6
Efficient and honest businessI found the communication to be extremely efficient and effective and the process of the claim was seamless and the claim was processed as promised by RentalCover ( % 29.38) com ( % 0.00) within days of lodging the claim ( % 0.00) I wish most insurance companies operated so efficiently as Rental cover ( % 50.00) com Keep up the good work and for being a good corporate business ( % 46.67) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
More reasonable cost than direct…More reasonable cost than direct insure to car rent company ( % 25.00) Claiming is straight forward ( % 20.00) we can trustDate of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Simple and effective claim procedure ( % 30.00) I have used RentalCover for all my car rentals for the last few years ( % -10.00) Easy to understand and online booking is quick and thorough ( % 38.33) I made my first claim with RentalCover this year for minor damage to a car I rented in Portugal ( % 10.00) The RentalCover claim form and procedure was easy to understand and my claim was paid in full within days of submitting the claim ( % 39.17) No hassle, or requests for additional information ( % 0.00) I found the claim process to be very efficient and it was not too difficult to collect all the information needed and submit my claim online to RentalCover ( % -15.00) I will definitely continue using RentalCover for all my future car rentals ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
the service was very fast and…the service was very fast and uncomplicatedDate of experience: June , ( % 26.00)
trustpilot
POSITIVE 🙂
2019/6
Highly recommended in South AfricaVery fast service once I got the damage report from the rental company ( % 18.00) The whole damage was approved The only little issue was I got about % less due to currency exchange rates with the South African rand ( % -4.65) It was still a better deal than buying the insurance of the car company itself ( % 50.00) Highly recommendedDate of experience: June , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/6
Good experience in Portugal ( % 70.00) I like so much the attention with me, all needs satisfied ( % 35.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Efficient、valuable、definitelySo highly efficient ( % 16.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
My experience with this company was great!My experience with this company was very positive and timely ( % 29.55) Instructions for filing a claim were clear and responsiveness was excellent ( % 55.00) In my unexpected case there was very good value for the cost of the insurance ( % 50.50) I am particularly grateful for the service received ( % 16.67) If you rent a car in Italy I strongly recommend getting a policy with RentalCover ( % 43.33) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Claim easyVery easy and sensible online steps to file claim online ( % 43.33) Claim processed in surprisingly short time with no hassles at all ( % 0.00) Thank you ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Fast & Friendly ServiceWe had an incident with our rental car in South Africa ( % 28.75) RentalCover have a really easy to follow step-by-step guide to claiming on their website ( % 43.33) We never take out insurance as I always assume it's too much of a hassle but it really is not ( % 5.00) Just keep all paperwork as you go (take pictures or scan in immediately) ( % 0.00) Thank goodness we did take out insurance this time as an electric gate fell on our car and it was R, ( % 0.00) damage ( % 0.00) Rental car company took forever to get back to us but once they did we submitted all paperwork to RentalCover and money was in our account within days ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
very fast processingWe had an insurance case with a rented car in Italy ( % 26.00) The whole process took a week, and the money was on my account days after the approval (!) I’m impressed, as I expected much longer lead times!Date of experience: June , ( % 26.00)
trustpilot
POSITIVE 🙂
2019/6
Fast process for claimFast process to receive my insurance claim once I had all the papers sent to the company ( % 20.00) I would use them again ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Highly recommendI have been using it for a couple months each time I make a rental ( % 16.00) The prices are amazing ( % 60.00) I had to make a claim on my last rental (made a tiny dent in the tire) ( % 0.00) I submitted the claim the Sunday night ( % 0.00) Got my money back on Monday ( % 0.00) Super user friendly, easy to chat with the staff if you have a question before/during booking and you can change your cover if your timing change (once I had to shorten my trip, it was super easy to shorten the cover and get my money back too) ( % 31.81) Highly recommend ( % 16.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
The treatment was fair and effective…The treatment was fair and effective and I am very satisfied ( % 66.25) Thanks to MelissaDate of experience: June , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/6
The service was quick and goodThe service was quick and good, the treatment was efficient and the money transfer to the account was quickDate of experience: June , ( % 45.56)
trustpilot
POSITIVE 🙂
2019/6
fast answers and quick solutionfast answers and quick soluition ( % 28.89) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Absolutely perfect service and…Absolutely perfect service and relaiability ( % 100.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Seamless and quick claimsDate of experience: June , ( % 21.67)
trustpilot
POSITIVE 🙂
2019/6
Had a small problemHad a small problem ( % -25.00) Submitted my claim, and was paid four days later ( % 0.00) Excellent service ( % 100.00) Will use this RentalCover again!Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Good and reliable serviceI had a cracked windshield and the basic insurance from the rent car company didn't cover it ( % 35.00) But RentalCover took care of everything ( % 0.00) Submitting the documents was very easy ( % 56.33) You just needed to take a couple of photos and that's it!Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Very quick and simple refundingDate of experience: June , ( % 21.67)
trustpilot
POSITIVE 🙂
2019/6
Thank you for this outstanding service…Thank you for this outstanding service and quick response to my compensation request and I will advise others to insure youDate of experience: June , ( % 44.44)
trustpilot
POSITIVE 🙂
2019/6
When I had to make a claim they made…me feel like I matteredWhen I had to make a claim they made the process so easy ( % 43.33) Felt like a person not just claim numberDate of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Amazingly fastI had a small car accident so I had to pay the rental company ( % 17.50) After receiving the bills I forwarded them to rentalcover ( % 0.00) com ( % 0.00) I received my money back the next day ( % 0.00) Amazing ( % 60.00) I will certainly use rentalcover the next time I rent a car ( % 10.71) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Quick and easy claimQuick and easy claim, no difficulties at allDate of experience: June , ( % 40.00)
trustpilot
POSITIVE 🙂
2019/6
Great experienceGreat experience, speed and payback ( % 80.00) The communication could have been a wee better, but still giving *Date of experience: June , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/6
Very fair rental insuranceVery fair rental insurance ( % 80.50) Requires a good amount of paperwork but process is quick ( % 51.67) Glad it saved me euros ( % 50.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Would use Rental Cover againWe were very happy with our experience with Rental Cover ( % 100.00) Picking up and dropping off the car was quick and easy ( % 38.33) The car was of similar size to the one ordered ( % 0.00) When we had a flat tyre, the company quickly organised AA to come ( % 15.42) We needed to purchase a new tyre and our insurance claim for that was settled promptly ( % 13.64) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Well I can vouch for RentalCover as best customer centric company!Well I can vouch for RentalCover as best customer centric company, I booked insurance from RentalCover a while ago and had an accident in Italy ( % 50.00) RentalCover assigned a dedicated person (Melissa) to help my case and get my deposit back ( % 0.00) She was very professional and kind ( % 36.50) I'll highly recommend RentalCover ( % 16.00) Big thanks RentalCoverDate of experience: June , ( % 10.00)
trustpilot
POSITIVE 🙂
2019/6
Exceptional customer service and…Exceptional customer service and assistance with my claim ( % 66.67) The team was in constant contact with me and letting me know where things were at at all times ( % 0.00) Would highly recommend Rentalcover ( % 16.00) com ( % 0.00) Many thanks!Date of experience: June , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/6
efficientlypolitely, quickly, efficientlyDate of experience: June , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/6
The ratio is good and fastThe ratio is good and fast, communication with the customer, requires improvementDate of experience: June , ( % 53.33)
trustpilot
POSITIVE 🙂
2019/6
Excelent serviceExcelent service, most responsive and friendly ( % 43.75) Although the rental car company (SNAP) was not responsive with the paper-work you managed to close everything and to transfer the full payment to my account ( % 35.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Worth referring "rentalcars ( % 30.00) com" without apprehension that it will let you down!Why ****? Well, it is to ensure that you do not become despondent, and keep on delivering the good stuff! At the end of Aug ( % 87.50) ', we collected our "rentalcars ( % 0.00) com" in Porto, Portugal, and have since recommended your company to a number of friends and family ( % 0.00) That says it all, doesn't it?Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
I had to raise a reclaim and everything…I had to raise a reclaim and everything went perfectly ( % 100.00) First, the website was clear and user friendly to complete the request ( % 20.63) Second, I received a quick approval in less then hours ( % 5.56) Third, when I provided my banking details for the refund, I got it within days! I was surprise how fast it went ( % 10.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/6
Excellent serviceDate of experience: June , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/6
Very good ServiceI was well attended, I received the answers promptly and the insurance refund came quickly ( % 62.17) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Highly recommendFare businessDate of experience: April , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/5
I highly recommend Rental Cover ( % 16.00) com to…I highly recommend Rental Cover ( % 16.00) com to anyone, they are very professional in their dealings friendly staff and excellent service ( % 50.17) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Never thought I'd need insuranceNever thought I'd need insurance, I've been so lucky my whole life ( % 26.67) But Colombia proved a difficult driving experience ( % -50.00) One mistake and a $ bill ( % 0.00) They investigated and paid quickly ( % 33.33) I would recommend them ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
They refunded the charge for a flat…They refunded the charge for a flat tire without fuss or bother and very promptly ( % 8.75) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
I accidentally drove into a pole from…I accidentally drove into a pole from right side of the car on a narrow road ( % 4.29) The Rental Car company charged me full excess amount ( % 35.00) However, Since I had insurance from rental Cars, they did reimbursed the full excess amount within working Days ( % 35.00) The response from rental cover was very prompt ( % 20.00) Going forward, definitely I will choose them over expensive car rental company insurance ( % -25.00) Good Job Rental Covers ( % 70.00) !!Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Easy procedure and efficient action ( % 26.67) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
good service and nice efficiencyDate of experience: May , ( % 65.00)
trustpilot
POSITIVE 🙂
2019/5
Very prompt and good serviceDate of experience: May , ( % 45.00)
trustpilot
POSITIVE 🙂
2019/5
Had to make a claimHad to make a claim, very smooth transaction, quick and efficient ( % 42.67) Extremely happy ( % 80.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Cover risk insurance worked wellI had excellent experience with car rentals staff,I had a small problem which required additional costs but thank to the insurance provided they reimbursed on time and all!Date of experience: May , ( % 37.50)
trustpilot
POSITIVE 🙂
2019/5
The best responding and useful assistant for travelI got a accident during travel ( % 65.00) So, i had reported my situation and many things and They always gave me fast responding and perfect solution ( % 56.67) Finally, I could easily solve my problem ( % 21.67) Thank you very much for helping me ( % 26.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Super easySuper easy, awesome service and very cheap ( % 57.17) TIP: Just make sure that you have enough cover on the credit card you rented the car with ( % 25.00) The rental company will often make a reservation of up to € on that card (when not using the rental company insurance) ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Very fast serviceVery fast service, have prompt reminders and quick action of all the queries ( % 22.33) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Quick response for claim ( % 33.33) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
efficient and professionalefficient and professional, thank youDate of experience: May , ( % 10.00)
trustpilot
POSITIVE 🙂
2019/5
I had a small claim with RentalCover…I had a small claim with RentalCover and although there was a lot of back and forth trying to get all of the correct paperwork, they came through in the end and refunded me most of what I had been charged by the car company for small damages ( % -5.00) I was satisfied at the end of it and would use them again ( % 50.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
I had some damage to the rental carI had some damage to the rental car, and rental cover was more than helpful in guiding me through the claim process ( % 50.00) The money was in my bank account within days of the proper paperwork being submitted ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Happy daze with Rentalcover ( % 80.00) comA very competitive rate for car insurance and a no hassle and prompt service when I put in a claim ( % 5.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Good coverGood cover, easy claim process, prompt reply and quick payment ( % 48.89) Can't ask for much moreDate of experience: May , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/5
Happy with RentalcoverWe had an accident in Korea and the claims process was straightforward & efficient ( % 58.75) We received our money from Rentalcover, with no questions asked, within a few days from submitting our claim with the relevant documents ( % 10.00) We are very happy and will use Rentalcover again in future ( % 50.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
No payment after months for a dammage of less than EURI had a dammage of less than Euro in Thailand ( % -16.67) I was not guilty for this accident, put i paid this amount to Bizcar Thailand ( % 25.00) I sent all the documents to RentalCover ( % 0.00) Now after more than months and more then emails, i'am still waiting for a payment from RentalCover ( % 50.00) Luckily that the amount is not high ( % 12.67) But be careful ( % -10.00) The Rentalcompanys knows that you have booked by RentalCover and try that you pay them and say to you that you will get back the money from RentalCover ( % 0.00) So better book directly by the company ( % 30.00) So you don't need to pay more for this bad company!!!Date of experience: May , ( % -10.00)
trustpilot
POSITIVE 🙂
2019/5
ClaimVery quick and effective response of RentalCover ( % 46.67) com to my claim with Sixt rent a car, demage not covered by the CDWDate of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
ExcellentExcellent, fast and efficient service ( % 20.00) Highly recommendedDate of experience: May , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/5
An insurance issueI had an insurance issue ( % 0.00) It took working days to get all my money back ( % 0.00) Thanks a lot for the really excellent serviceDate of experience: May , ( % 60.00)
trustpilot
POSITIVE 🙂
2019/5
Very speedy and responsible responseDate of experience: May , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/5
Excellent serviceDate of experience: May , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/5
Claim was fastClaim was fast ( % 20.00) Only one question on price schedule then payment was made to a bank of my choice ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Very quick to process claimsGreat cover, claim was easy to lodge and was processed quickly, professional communication ( % 32.22) Will use again ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Every service is excellentEvery service is excellent ( % 100.00) Thank youDate of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Caution-you will pay all claims in…Caution-you will pay all claims in advance personally! I spent over hours gathering all the documentation required in order to file a claim ( % -10.00) It's been over a month now and I still haven't been reimbursed the $, ( % 0.00) Hertz billed my credit card for the repair ( % 0.00) My advice is to buy insurance directly from the car rental company ( % 10.00) It costs more but when you need it, you're covered ( % 50.00) Darren WoodenDate of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
I am regularly using rentalcover ( % 0.00) com…I am regularly using rentalcover ( % 0.00) com but this time had an awful experience ( % -100.00) I made my reservation yo get a car in brussels international airport and paid for full insurance thru rentalcover ( % 17.50) Upon arrival at avis ( % 0.00) com, I was informed that I had zero coverage and they made me sign a contract with my liabilities up to euros(excess) ( % 0.00) They told me that i was responsible for euros in case the car is stolen or up to that in case of accident ( % 20.00) Of course I could not relax if i rent a car on such a deal, therefore i ended up paying for the insurance to lower my luability to euros (another euros) on top of the already paid full insurance from rentalcover ( % 28.33) com ( % 0.00) I hope to get this situation sorted out with rentalcovers ( % 0.00) com as this costed much more than I was expecting ( % 50.00) For now, I would not recommend to use this insurance for travel unless you dont care about spending + euros and hoping to file a claim and get it reimbursed ( % 0.00) ( % 0.00) ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Very efficient process to get my money…Very efficient process to get my money back for a flat tire that had to be replaced ( % 5.83) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
It does a quick job when a problem…It does a quick job when a problem occursDate of experience: May , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/5
I am very satisfied about the service…I am very satisfied about the service and how fast they will transfer the money ( % 50.00) I can absolutely recommend this companyDate of experience: May , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/5
I had positive experience with very…I had positive experience with very prompt response especially Ms ( % 16.36) Melissa B ( % 0.00) she was very helpful and did great follow up with my case ( % 50.00) at the end they will payback what they promise 👋👋👋👋👋👋👋Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Great price and great service!Date of experience: May , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/5
Excellent! Very positive experienceMy wife and I rented a car in Ireland prior to joining a larger group tour ( % 32.39) We picked up it up from Dublin Airport and drove it to Killarney over a period of days where we dropped it off at Kerry airport ( % 0.00) Since it was after hours and the office was closed, we dropped the keys in the drop box ( % -10.00) Two days later I was sent an notice that there was minor damage to the car and that I would be liable ( % -5.00) I submitted the claim with all of the necessary documentation on my IPad and it was settled within days and the monies deposited into my account shortly thereafter ( % 0.00) I highly recommend Rentalcover ( % 16.00) com anytime you rent a car ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
all is greateasy ( % 0.00) convenient ( % 0.00) great customer service !Date of experience: May , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/5
very easy to use and no hassle for…very easy to use and no hassle for claimsDate of experience: May , ( % 49.83)
trustpilot
POSITIVE 🙂
2019/5
Fast response and good services ( % 45.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
NO worriesNo delays, no strange questions, correct desicion and payment at prompt speed ( % 2.50) Perfect job, guys ( % 100.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Lean and simple claim und payout…Lean and simple claim und payout processes ( % 0.00) Software is customer oriented with great usability ( % 80.00) CheersDate of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
The staff was very helpful and…The staff was very helpful and cooperative to refund the claim on my payment to the rental company ( % 20.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Had a very good treatment of my case by RentalCoverHad a very good treatment of my case by RentalCover ( % 91.00) We dicovered a scratch on a door when returning our rental car, RentalCover documentation was easy to undersatand, and the reimbursment was very quickDate of experience: May , ( % 31.67)
trustpilot
POSITIVE 🙂
2019/5
everything was excellenteverything was excellent, the service and the response were immediate, they solved everything and clarified all my questions, without hesitation I would contract it againDate of experience: May , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/5
Very helpful serviceVery helpful service ( % 20.00) The main thing - it is independent from local car suppliersDate of experience: May , ( % 5.56)
trustpilot
POSITIVE 🙂
2019/5
we had impressively good service from…we had impressively good service from them ( % 70.00) We submitted our claim via their online system on Monday, and it was approved by Tuesday and the reimbursement in our bank account be Wednesday ( % 0.00) I will always use them for my car rental insurance from now on ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Very helpful and prompt service ( % 20.00) Very helpful and prompt service ( % 20.00) I emailed the team with a question and they responded ( % 0.00) Thank YouDate of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Kind and prompt response to my claimFull protection contract worked very well after I claimed refund ( % 40.00) As indicated on the web site, I uploaded documents needed for the claim ( % 0.00) I received a response to my claim associated with some questions ( % 0.00) In my case, it took three weeks to initiate assessment of my claim due to missing information from Rental Car company ( % -16.25) However, the RentalCover ( % 0.00) com kindly handled the missing information and prompt decision was made ( % 20.00) After the decision, payment was made in a few days ( % -20.00) I will subscribe again to RentalCover ( % 0.00) com Full Protection at the next time when I rent a car through RentalCars ( % 17.50) com ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Excellent experience!Date of experience: May , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/5
Brilliant!In the past, when I used rentalcars ( % -25.00) com, I always contracted full insurance at rentalcover ( % 35.00) com, but fortunately I had never had an accident ( % 40.00) But this time, I paid the repair cost for the damage I got to my rented car without my knowledge ( % 0.00) I was concerned whether I could receive insurance from rentacover ( % 0.00) com but it was unnecessary concern ( % -40.00) The staff at rentacover ( % 0.00) com were very kindly listening to me and responding ( % 78.00) Claiming for insurance from dedicated web form was easy ( % 43.33) and the response of them was very quick ( % 43.33) I was able to receive the insurance payment in a few days with my "local bank account" ( % 10.00) It was very helpful that I did not need to give them information for international remittance ( % 10.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Very goodExcellent , highly recommend to buy the car insurance with rentalcover ( % 18.00) comDate of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
RentalCover was responding straight…RentalCover was responding straight away and coordinated the process all the way through ( % 20.00) Although the rental company appeared to be 'difficult', the case was resolved within two weeks ( % -50.00) Great job!Date of experience: May , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/5
Immediate cuatomer service and Fast…Immediate cuatomer service and Fast payment of my claim ( % 20.00) Just as the website promised !!Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Seamless and without hassle claim paymentUnfortunate to have had a stone hit my windshield and crack it (nd claim I might add in as many trips) ( % 30.00) Online submission and approval was seamless and without hassle ( % 10.00) Would definitely recommend to anyone ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
A good experience!I rented a vehicle from Europcar at London Heathrow in March and unfortunately had a small dispute with a gatepost ( % -1.67) When renting the vehicle, Europcar was very sceptical about rentalcover ( % 20.00) com and made me sign up for the full , pounds ( % 35.00) I was confident to this as I also have cover through my credit card and regular Canadian auto insurance policy ( % 25.00) Upon returning the damaged vehicle, Europcar representatives were very professional ( % 13.00) I took care to keep all damage reports, rental contracts and photos ( % 0.00) In due course, my credit card was charged for $, and after my request Europcar sent me full documentation of their repair procedure, body shop bills and other documentation ( % 3.33) I submitted the relevant files and documents to rentalcover ( % 40.00) com and within a week my claim was received, processed and $, had arrived in my bank account - the difference being due to fluctuating GBP / $ exchange rates ( % -12.50) So all in all an excellent experience for my first claim in years! I shall definitely use rentalcars ( % 43.75) com and rental cover ( % 0.00) com in the future ( % 0.00) Unfortunately, it is more difficult in countries where English is not the first language ( % 6.25) Perhaps rentalcover ( % 0.00) com should consider providing a more "official" cover note that its customers can provide to rental car locations and also consider coming to arrangements with rental companies to accept their documentationDate of experience: May , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/5
If you have enough documentIf you have enough document , it will be very fast that you get refund ( % 8.67) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Check policyholder requirements!Hi ( % 0.00) I have just bought the cover for car rental in Malta ( % 0.00) Luckily I read small print ( % 4.17) It says - policyholder must be resident of Malta ( % 0.00) That kind of defies the purpose ( % 60.00) The above issue got fixed fast ( % 10.00) Thanks a lotDate of experience: May , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/5
RentalCover - an excellent service with resonable pricesRentalCover is an excellent service, quick and very responsive ( % 63.33) I had a small scratch on my rental car ( % -25.00) The rental company offered me insurance for euro per day for full cover ( % 35.00) I have selected RentalCover for half the price ( % -16.67) This was the best choice ( % 100.00) The rental car company charged euro for the scratch ( % 0.00) I have claim the money back from RentalCover and received the full amount in a very short time ( % 11.67) Important to remember: keep all documents issued by car rental, take pictures of your accident and demand tax invoice from the car rental ( % 40.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Tire ripped, quick rebateI rented an SUV in Chile for days, on the th day I tore the rear tire into a hole in the road, returned to my country, opened a refund request, had read the contract before traveling, had all the necessary documents to the request that occurred very quickly and in less than a week was already the amount in my checking account ( % 15.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Excelent serviceExcelent service, but the payment method wasn't the best one ( % 100.00) I've paid to Europcar the excess in Euros, and Rental Cars refunded the money in pesos, and I've lost a big amount of money with the exchange rate ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Sergey Zheleznyakov- of April , Hungary ( % 0.00) Rental company "MegaDrive" ( % 0.00) About cm crack on the windshield, found after car was returned ( % 0.00) Thanks to Rentalcover, the incident was solved to my side ( % 20.00) It took about days after the message from MegaDrive ( % 0.00) Thank you for quick assistance!Date of experience: May , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/5
RentalCover saved my tripI'm so glad I decided to purchase car insurance with RentalCover ( % 50.00) com instead of the rental car company ( % 0.00) The price is so much cheaper, and it's also very easy to file for claim ( % 38.17) My claim took about weeks to process, but it was approved anyway, and I got my money transferred back into my account days after that ( % 0.00) I'm very happy with the service, and I'd definitely purchase my car insurance from RentalCover ( % 50.00) com again next time ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Best insuranceEasy , Quick refund , much cheaper than in a rental company , highly recommendDate of experience: May , ( % 42.33)
trustpilot
POSITIVE 🙂
2019/5
very good cerviceDate of experience: May , ( % 91.00)
trustpilot
POSITIVE 🙂
2019/5
I always do insurance when I rent a car…I always do insurance when I rent a car but this is the first time I had to claim for money from RentalCover ( % 25.00) Service was very good ( % 91.00) After sending my documents it took about days to inform me that my claim is approved and took more days to get the money in the bank ( % 50.00) Very convenient and easy ( % 31.67) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Supportive serviceHonestly speaking, I found myself really smart to buy an insurance provided by Rental Cover in advance ( % 35.71) During my trip in Japan, my car ,rent from Toyota, was damaged, As I thought the damage should be covered , so when I was back to Honk Kong, I visited Rental Car website and started the claiming process ( % 0.00) The website was so user-friendly and I got immediate response from their staff ( % 0.00) All their advice and request were clear, reasonable and supportive ( % 26.67) The cliam finish smoothly and I got reasonable refund ( % 30.00) I will have no hesitation to use thier service again and recommand it to all my friends ( % 0.00) Thanks again ( % 20.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
We had to make a claim as the car had…We had to make a claim as the car had some minor scratches ( % -5.00) This was done with ease and very easy process ( % 56.33) well done ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
ExcellentEasy claim process, quick pay out ( % 33.33) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Great Service I Will use rental cover…Great Service I Will use rental cover againDate of experience: May , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/5
Fast and effective serviceRentalcars offers its customers a very efficient service ( % 27.50) I also secured Rentalcover lease insurance and got a small claim fairly quickly and through a very objective process completely online ( % 4.58) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Was dubious as extra cover was nearly…Was dubious as extra cover was nearly more, but even with the extra was still cheaper than booking direct ( % 12.00) When I needed to make the claim, the process was clear, precise, and the refund was issued in the time frame indicated, paid in full ( % 28.33) Very pleased with the end result ( % 65.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Fast and easyFast and easy ( % 31.67) No problems whatsoever ( % 0.00) I made a claim, sent a few documents and a couple of weeks later received my reimbursement ( % -10.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Thanks so much!Thanks so much! Quick & kindly support ( % 37.78) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/5
Quick feedback and get paid ( % 33.33) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
FastFast, courteous, professional and efficient service ( % 35.00) Very pleased I took out this insurance ( % 65.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
I had an accident claim was very easyI had an accident claim was very easy, Stessless experienceDate of experience: April , ( % 38.17)
trustpilot
POSITIVE 🙂
2019/4
Real experienceThey asked document fairly and approved payment (insurance) in a fair speed ( % 53.33) A good company that doesn’t trick customers ( % 70.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
My experience was very goodMy experience was very good ( % 55.50) I had a fast response from the company, and it was fair my opinion ( % 45.00) People that contacted me was polite ( % 0.00) I recommend it ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Quick & Easy online claim serviceI had a claim for a windscreen repair, quick and easy online service and funds back in my bank within days ( % 30.67) Will use again ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
In my caseIn my case, I got an accident at the last moment during the rental period ( % 0.00) I was so embarrassed that I couldn't take a picture and went to the local rental company ( % 0.00) Because of the it took so long to get a refund ( % -5.00) Anyway, after month, I finally got the money back ( % 0.00) However, there are some unconvenient things ( % 0.00) First, exchanging e-mails between the local rental company and Rental Cover was quite time-consuming ( % 12.50) I had to come back home right after the accident, so I didn't have time to check all the detail things ( % 14.29) Plus, I didn't know that what kind of documents I needed then ( % 60.00) When I came back I realized that I must have brought documents and photos ( % 0.00) Secondly, Rental cover asked me the damage matrix per damaged parts, but the local company said repeatly they didn't have any ( % 0.00) Because of that, I was so tired and it made it longer get the money ( % -40.00) Except that, I got rapid respond from you and it was quite satisfying ( % 50.00) Thank you for your service ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Great rental insuranceHad a small mishap on a recent trip with a rental vehicle - Rental Cover process was straight forward, claim submission online (with backup info) and claim processing very quick ( % 23.67) No hassle and good value for coverage ( % 70.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
It was very easy to solve the problems…It was very easy to solve the problems after our accident ( % 56.33) All the technical problems were resolved quickly and with great professionalism ( % 37.78) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Full satisfactionAs promised when I opened a claim few days I received my money after giving all the documents required ( % 7.50) ( % 0.00) ( % 0.00) ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Excellent service and very professional…Excellent service and very professional representative staff ( % 44.33) Highly recommended when renting a car ( % 16.00) Gives you peace of mind during your holiday ( % 0.00) Don’t drive without RentalCover ( % 0.00) comDate of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Great Service Fast and Easy ( % 47.78) When I submit the claim everything was so easy and clear, I got my money back very quick, one or two days after payment ( % 24.17) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Simple fast and reliableThe booking process is clear, the price is very convenient and the claim process is simple ( % 10.00) I obtained the reimbursement in a couple of days!Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
RentalCover ( % 0.00) com provides a fantastic, cost-effective serviceI have purchased cover from RentalCover ( % 40.00) com on several occasions and had to make a claim in relation to my recent trip to New Zealand ( % 4.55) The process was exceptionally simple and I was reimbursed within a couple of days of making my claim ( % 0.00) My claim was accepted the day after I submitted it ( % 0.00) I cannot recommend RentalCover ( % 0.00) com highly enough ( % 0.00) All my communications with the company were dealt with courteously and efficiently ( % 60.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Positive but not perfectPositive: The settlement of the claim was immediate, which was great! Negative: I did not get the full amount of my expenses back, probably due to currency differences ( % 19.20) I loose % of my claim ( % -7.69) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Perfect service fast and cleanDate of experience: April , ( % 60.00)
trustpilot
POSITIVE 🙂
2019/4
Great experienceGreat experience ( % 80.00) Stayed with me throughout the process even as a very reputed rental agency in New Zealand didn’t respond and provide details as needed ( % 16.82) Two thumbs up ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Genuine customer centred businessRentalCover ( % 40.00) com is such a customer centred business ( % 0.00) Lodging claim was super simple via their website with no hidden tricks or fees ( % 13.89) Money was fully reimbursed in within days as they promised ( % 0.00) Each step of email communication was super prompt and clear ( % 21.67) Thanks RentalCover ( % 20.00) com team!Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Quick & easyWe hire a insurance hoping for not needing it, but if something happens we want it to be easy to solve, because we are already upset about the situation ( % 38.33) When I needed to call RentalCover they were kind, they were fast and everything was very easy to solve ( % 45.44) Couldn't expect more, it was my best insurer experience ever ( % 75.00) Tks RentalCover team!Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Excellent service and full cover ( % 67.50) Excellent service and full cover ( % 67.50) ThanksDate of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Truly excellent serviceTruly excellent service ( % 100.00) Swift payment with minimum hassle ( % 0.00) Recommended ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
TrustIt is very hard for people to trust company’s that offer insurance ( % -37.92) To go through this propane find it works is fantastic ( % 40.00) We will use this ever time we travel thanksDate of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Used RentalCover ( % 0.00) com for rental car this past weekend and it was great!Used the RentalCover ( % -25.00) com site the day before I needed the rental car and got it no problem and for a much cheaper price than I anticipated ( % 20.00) I picked up the car on a Friday afternoon in Daytona Beach FL and dropped it off on Easter Sunday in Milwaukee, WI and was very affordable ( % 20.00) I did get additional insurance on it that ended up increasing the cost and I don't remember by how much, but had I not done that it would of only been the $ ( % 10.00) Hindsight is always /, but I see now the extra insurance isn't worth it, even if I'd had an issue, so won't the next time ( % 10.00) But beyond that the service was great and the car was wonderful ( % 90.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Excellent service ( % 100.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Very easy to work withVery easy to work with ( % 49.83) Had to file a claim on rental car damage and it was processed within hrs and I had my funds in less than a week ( % -16.67) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
rented many cars in the past and this…rented many cars in the past and this was the first time i've had to make a claim , was expecting a lot of hassle but how wrong was I , the live chat was excellent , email communication was excellent and to make a claim was so easy and straightforward , after sending all the documents , the money I was charged by the rental car company for the damage to the car , was in my bank within days ( % 29.04) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Really good serviceReally good service, totally happy with rental cover ( % 73.33) Fast, nice and easy ( % 41.11) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
thnk you "rentalcover" for the service…thnk you "rentalcover" for the service and the professional handling of my claim ( % 10.00) i got a full refund as promised without any delays ( % 35.00) has been working with you for many years'i rrecommend your service warmly :)Date of experience: April , ( % 53.33)
trustpilot
POSITIVE 🙂
2019/4
All was truePicked it up Rentalcover several times continuously ‘just in case’ because of - clear descriptions and good promises - good price - good on line help ( % 44.00) Once I got into an accident recently and received all the compensation pretty quickly, and I should add that all the process was followed by a constant e-mail support, I found out that all was true ( % 18.67) Will continue with Rentalcover and hope they will stick to their principles going forward ( % 0.00) Thanks and all the best to them ( % 60.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Easy to claim and swift resolution ( % 43.33) You only know whether your insurance is any good when something goes awry ( % 35.00) We had a stonechip on the windscreen of a Hertz rental that cost almost £ ( % 0.00) The process to claim the insurance through RentalCover could not have been more straightforward - it was all online and took about two minutes ( % 43.75) Within hours our claim had been approved and hours later the money was in our account ( % 0.00) This is a fabulous service and represents fabulous value for money - I will never rent a car without having RentalCover insurance ( % 40.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
It really worksIt really works! Got the money within days after claimDate of experience: April , ( % 22.50)
trustpilot
POSITIVE 🙂
2019/4
RentalCover ( % 0.00) com was quick and efficientRentalCover ( % 33.33) com resolved my claim quickly, efficiently and with no hassle ( % 33.33) Their website was easy to use, told me which documents to prepare in advance and kept me updated at all times ( % 43.33) They did what they promised and within the time they promised ( % 0.00) I received all the money back for the claimDate of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Melissa B @WAs very patient & helpful…Melissa B @WAs very patient & helpful in getting my insurance, thank youDate of experience: April , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/4
Highly recommendedHad a prang whilst on holiday ( % 16.00) Luckily had cover with rental cover ( % 33.33) com ( % 0.00) Have never been reimbursed so quickly with any other insurance company ( % 10.42) Would definitely recommend this company and will definitely use again ( % 0.00) Very fast efficient service ( % 26.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Hard to find way of request on App and…Hard to find way of request on App and web site ( % -29.17) I had to contact to you using calling ( % 0.00) But ( % 0.00) After contact, the way that you indicated was easy and not stressful ( % 43.33) And you were kind ( % 60.00) So, i give you stars ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
My claim was processed in a…My claim was processed in a professional, expeditiously manner ( % 10.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Very easy to useVery easy to use, found a great price through the app ( % 59.89) On the last day we had a minor accident and the Rentalcars insurance was very quick and easy ( % 20.42) Glad we had it ( % 50.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
User friendly company with fast…User friendly company with fast response and quick paymentsDate of experience: April , ( % 32.08)
trustpilot
POSITIVE 🙂
2019/4
Nice service and prompt replyNice service and prompt reply ( % 60.00) I am willing to purchase the policy again when i need to rent a car ( % 25.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Quick and easy paid for my claim ( % 38.33) Quick and easy paid for my claim ( % 38.33) I put of only because now my insurance became quite expensive ( % -25.00) First time I paid € for € protection for very bad company named Green motion in UK ( % -28.67) Now it is € for € protection for very good company Sixt at Cyprus ( % 91.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Claim Process very fast and efficient,Claim Process very fast and efficient, Response all the query Recommend to choose this companyDate of experience: April , ( % 26.00)
trustpilot
POSITIVE 🙂
2019/4
Great amazing fast claim review and…Great amazing fast claim review and approval ( % 48.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Highly recommend this…Highly recommend this company,excellent,timely communication and claim process ( % 16.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
My experience with Rental Cover has been very positiveMy experience with Rental Cover has been very positive, I present my claim and got an immediate response ( % 16.52) The compensation was according to the contracted coverage ( % 0.00) What I highlight the most is the immediacy with which they respond ( % 50.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Great serviceGreat service! Very convenient and efficient ( % 60.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Fast and professional help with damages ( % 15.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
When I had a problemWhen I had a problem, they answered very quickly and were very helpful and helped me to resolve everything ( % 31.67) Good service ( % 70.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Unexpected well service and quick…Unexpected well service and quick response ( % 21.67) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Excellent serviceExcellent service ( % 100.00) I got stung by a rental company and rental cover helped sort everything out in quick fashion ( % 33.33) Thank youDate of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
Great and fast serviceGreat and fast customer service ( % 40.00) Claim reviewed, approved and payment completed within a week ( % 0.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/4
RentalCover really works!RentalCover really works! During my car rental return, I was charged in more than USD ( % 31.67) due to minor scratches on the plastic fender of the car ( % -8.75) I received my money back from RentalCover ( % 0.00) com just days after communicating the incident to them ( % 0.00) It was very impressive and definitely, I will never rent a car again without their protection ( % 50.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
waiting for approved refund from ( % 0.00) ( % 0.00) - Reference: OI-VNC-INS - Update ( % 0.00) ( % 0.00) I am glad to say i receive my claim so i can upgrade to stars, but it start on ( % 50.00) ( % 0.00) so take it to your consideration when buying their policy ( % 0.00) update -- still waiting for the Refund - they issue the refund on - see below but I still don't see it and there comment "We escalated your claim with the claims team in order to check the status of the payment and it has been confirmed that your payment was reprocessed on the nd January and should be with you within the next few days" i hope their rating is genuine ( % 15.00) Just the fact, I am back from Europe on ( % 0.00) ( % 0.00) I have crack on my front windshield and they charge me about euro, I have full cover my claim Reference: OI-VNC-INS - was approved, at start it looks promising but I still didn’t get the refund !!! , it looks like fake, at first IBAN number was wrong and I found it and fix it, call them email them at start they return with “your money should be on its way” now after call they don’t return with answer, the last update “Our finance team is looking into the matter” etc… if this doesn’t help I will continue ( % -0.16) By the way, when I change my rental reservation (changing the size of the car to bigger) at rentalcar, rental cover charge me twice on the cover, I notice it by chance when I go over my credit details and refunded ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
claim of a scratch and a chip in the windscreenHad a scratch and a chip in the windscreen ( % 0.00) Overall the claim was below the insurance price we paid ( % 0.00) The claim has been accepted and fully paid be RentalCover ( % 0.00) com to my full satisfaction ( % 35.00) The only thing you need to be aware of that in case of a claim you need to transfer all sensitive private data (driving licesense copy, rental agreement, full bank account statement and not only a screenshot etc ( % 11.67) ) for the handling of a claim in order to prevent fraud ( % 0.00) In the end you will not have any clue where the data is saved and transfered to ( % 0.00) Furthermore I would recommand that you are capable writing emails in English ( % 10.00) Overall I am fully satisfied and will buy an insurance again with rentalcover ( % 25.00) com for my next car rental/campervan rental ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Total coverage and full refund workGot my full refund when I had an accident in Hokkaido in March ( % 23.33) Remember to keep all your documents!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
I rented a car from Rentalcars ( % 0.00) com the…I rented a car from Rental cars com the fee per day was fair ( % 70.00) They made me sign a warranty deposit of C$ approximate for covering any eventual problems, which was returned after the days of use of the car ( % -40.00) This trip was done from the Calama airport in Chile ( % 0.00) Somehow and without any requests I get a charge in my credit card for C$ ( % 0.00) for insurance from rentalcover ( % 0.00) com I did not ask or requested their services or coverage ( % 0.00) Nor I did authorize or give them my consent in any form ( % 0.00) I am now filling a dispute with Visa ( % 0.00) This is totally uncalled for and I am waisting a lot of time with this matter ( % 0.00) I recommend Buyers Beware with these two "partners companies"Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Very helpfulVery helpful ( % 20.00) Good efficiency!Date of experience: March , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/3
Great response ( % 80.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Very patient and understanding of our…Very patient and understanding of our situation ( % 20.00) Very helpful with and quick to settle our claim ( % 26.67) Need to be more mindful of currency exchange so that claims are paid time of claim not time of settlement ( % 50.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Best Rental Cover Company EverBest Rental Cover Company Ever We had lots of problems with the Rental company because a little crash with almost no damage ( % 40.63) I thought I was going to have the same problems with RentalCover but i was completely wrong, I sent all documents, but I missed one, they sent me a email asking for it, i sent the missing document, and that was all! In days I had the money in my account ( % -25.00) Rental Cover is just Awesome! Thank You! ( % 100.00)
trustpilot
POSITIVE 🙂
2019/3
a good experience with rentalcover ( % 70.00) comThe rental car was towed away and All the expenses were covered ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Great value for money!Date of experience: March , ( % 80.00)
trustpilot
POSITIVE 🙂
2019/3
Since the last years I’m using…Since the last years I’m using Rentalcars and we always be satisfied on each country ( % 16.67) Also full coverage insurance work grrat!!! CheersDate of experience: March , ( % 68.36)
trustpilot
POSITIVE 🙂
2019/3
Quick responses and really decent…Quick responses and really decent excellent serviceDate of experience: March , ( % 42.50)
trustpilot
POSITIVE 🙂
2019/3
My experience with Rentalcover was PerfectMy experience with Rentalcover was perfect ( % 100.00) I needed to ask for a refund of Euro and they processed and payed that in days ( % 0.00) I onty think that Rentalcover ( % 0.00) com should have a sistem that we could track the status of the refund request ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
That's why I recommend RentalCover to…That's why I recommend RentalCover to everyone! ( % 0.00) Not high prices, ( % -8.00) Very friendly communication style, ( % 48.75) Minimum documents, ( % 0.00) All procedures are not complicated at all, ( % 25.00) Everything really fast, ( % 20.00) Honesty in everything! ( % 0.00) Really reliable company that you can always rely on ( % 20.00) Thank you, dear RentalCover!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Great cover and claim responseGreat price, great cover, responded and paid my claim quickly ( % 64.44) Highly recommend!Date of experience: March , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/3
Above all praiseRentalCover employees work much more effectively than car rental company's, who still do not answer my emails although it's not needed anymore, as RentalCover has aleady covered all the damage ( % 36.67) They met all the stated terms and proceeded the payment in time ( % 0.00) I am very thankful for considertation and the service!Date of experience: March , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/3
Good priceGood price, fast claim refund ( % 45.00) RecommendDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
EXCELLENT ( % 100.00) Very efficient ( % 20.00) The settlement of the full amount claimed was very quick and hassle free ( % 39.44) Highly recommend!Date of experience: March , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/3
Good serviceDate of experience: March , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/3
fast serviceDate of experience: March , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/3
excellentEfficient and hassle-free claiming process ( % 0.00) Received the full amount within a few days after submitted the required documents ( % 7.50) Highly recommendedDate of experience: March , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/3
Great service and price!Thank you for quick service!Date of experience: March , ( % 56.67)
trustpilot
POSITIVE 🙂
2019/3
Speedy and kind!Speedy and kind! Also communication in my language was very helpful ( % 47.50) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
EfficientEfficient, on the ball, good comms, no hassle in recovering money from accidentDate of experience: March , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/3
Very quick ( % 43.33) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) and no nonsense!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Very easy and reasonable rates ( % 38.17) Very easy and reasonable rates ( % 38.17) No hassles or hidden costsDate of experience: March , ( % -16.67)
trustpilot
POSITIVE 🙂
2019/3
As a experience with this companyAs a experience with this company I feel completely happy and for sure next time I will me book my insurance with them ( % 43.33) ( % 0.00) thanks again for all the teamDate of experience: March , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/3
My claim was quickly processed without…My claim was quickly processed without any hustle, no complications at all, I would definitely use this company againDate of experience: March , ( % 22.22)
trustpilot
POSITIVE 🙂
2019/3
I am satisfied with the service and…I am satisfied with the service and support that I received from you ( % 50.00) ThanksDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Reliable ServiceThe premiums are way cheaper and the claims process is very smooth ( % 52.00) I receive the claims reimbursement within days of my claims ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
we had a very good experience with…receiving money for a claimwe had a very good experience with rental cover the only drawback was that it took an extra few days than we expected to receive the money ( % 25.33) But it was received without any problem ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Delivered what was promisedVery professional, you delivered what you promised without Gus and efficiently ( % 10.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
good serviceDate of experience: March , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/3
Service is very good and fasterDate of experience: March , ( % 91.00)
trustpilot
POSITIVE 🙂
2019/3
Quick claim processQuick claim process ( % 33.33) Get my claim payment in the bank account within week after sending all required document ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Use it first time in dec and have…Use it first time in dec and have incedent with a tire damage in Scotland ( % 25.00) Recieve full compensation ( % 35.00) Happy about it! =)Date of experience: March , ( % 75.00)
trustpilot
POSITIVE 🙂
2019/3
RentalCover is a great insurance…RentalCover is a great insurance company, we have had great service from them ( % 80.00) We are so happy with their service ( % 80.00) East Coast Car Rental ripped off us with seven and half thousands dollars without any incident but RentalCover paid us accordingly ( % -16.67) Which was great ( % 80.00) I only have to say thank you very much RentalCover as your excellent service and taking care of your customers with respectful manner ( % 44.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Got hit with a Euro excess payment…Got hit with a Euro excess payment upon return of the car ( % 0.00) Small scratch/dent which i have no recollection of how it got there ( % -25.00) Anyhow, after submitting documentation and bank statement proving the charge, RentalCover reimbursed the full amount ( % 35.00) complete process took about weeks but most of that was waiting on the charge to appear on my statement ( % 30.00) So far so good and highly recommended ( % 32.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Claim resolved quickly ( % 33.33) Staff very helpful ( % 20.00) Recent experience with break in to my rental car resulted in broken window ( % -20.00) Found staff very helpful when I had difficulty with using electronic claim system ( % 20.00) Once they received all information, the claim was resolved very quickly ( % 43.33) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Review for RentalCoverClear and fast in providing service ( % 20.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
I strongly recommend rentalcover…I strongly recommend rentalcover insurance ( % 43.33) The insursnce is at very competitive rate as compared to what you get from the car rental company over the desk amd has everything covered ( % 20.00) Filing a claim with rentalcover was smooth and Everything was processed within time ( % 40.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Quick and easyEasy to book, in case of a damage quick claim settlement ( % 33.33) Definitely an insurance to recommend while on holiday ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Easy to claimEasy to claim Refund within weekDate of experience: March , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/3
It worths to make a full insurance…It worths to make a full insurance coverage fron rentalacar directly as the speed of claim is amazing and faster than what you expected, recommendedDate of experience: March , ( % 26.00)
trustpilot
POSITIVE 🙂
2019/3
The fast processing time had impressed…The fast processing time had impressed me for my first claim ( % 41.25) Highly recommend you should buy rental insurance from Rentalcover for any rent ( % 16.00) It’s worth your every single cents ( % 11.43) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Sincere help from Rentalcovers ( % 50.00) comI’ve faced on unexpected(!) accident during my travel with mom ( % 5.00) It’s so terrible to overcome the situation, but, I’ve got the precious help from Rentalcovers ( % -25.00) com ( % 0.00) ^^ Thank you again, and, so relieved with your help!! Thanks!!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Excellent experience with RentalCoverRentalCover handled my claim very smoothly after all related documents were uploaded ( % 50.67) Highly recommended ( % 16.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Good i overallGood in overall ( % 35.00) Clain process is fast and fair ( % 45.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Good service ( % 70.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Good serviceGood service ( % 70.00) But I took long time to get claim payment ( % -5.00) Maybe not your problem ( % 0.00) As the repair matrix was required, I made a lot of efforts to ask for it to the rental company ( % 0.00) It was frustrating and I almostly thought I would fail to get claim ( % -45.00) Eventually, I was glad that claim payment was released ( % 50.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Thanks a lot ( % 20.00) The whole procedure was quick, informative and professional ( % 21.11) Didn't wait more than said and got exactly what I needed to get ( % 37.50) Thanks a lot ( % 20.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Excellent value for money compared to…Excellent value for money compared to rental car company prices ( % 100.00) When I had to make a claim the process was easy and the money was reimbursed to my account within a couple of days ( % 43.33) Excellent service thank you ( % 100.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Amazing service!Date of experience: March , ( % 60.00)
trustpilot
POSITIVE 🙂
2019/3
Good service and communicationDate of experience: March , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/3
Claim procedureThe claim procedure is unbelievably easy and fastDate of experience: March , ( % 43.33)
trustpilot
POSITIVE 🙂
2019/3
It is a good place to rent a carDate of experience: March , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/3
New Zealand from CanadaI rented a car for weeks in New Zealand through Rentalcars ( % 13.64) com ( % 0.00) They recommended purchasing insurance from RentalCover ( % 0.00) I have previously bought insurance from a rental company in UK and found the rates expensive ( % -33.33) In NZ I had a claim, which was quickly and efficiently paid by RentalCover ( % 33.33) com ( % 0.00) I live in Canada and dealing with companies in different countries could be problematical ( % 6.82) There were no problems ( % 0.00) I will use RentalCover again ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
I had to claim and was impressed with…I had to claim and was impressed with the very efficient claim process and response times ( % 73.33) ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Very efficient and systematicVery efficient and systematic insurance company, online claims are very convenient ( % 20.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
very good service and professionalDate of experience: March , ( % 91.00)
trustpilot
POSITIVE 🙂
2019/3
straight forward processstraight forward process ( % 20.00) During claim I was kept up to date with the progress and finalising the claim way quick once all the required information was provided ( % 33.33) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Great experience and customer serviceReally easy and quick to purchase online; and when I had an accident they were very diligent in following up, clear about the documents that they still needed from me, and settled my claim quickly ( % 31.43) Will buy from them again!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Great service!Good cover and prompt payment when it came to the claim ( % 80.00) I would definitely use this service again ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Great service nad friendly staff ( % 58.75) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Pleaseantly surprisedI had to you use the insurance and was quite surprised with the way everything run smoothly ( % 25.00) I received the money back days after submitting the paperworkDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Fantastic experience after use the…Fantastic experience after use the insurance i bought with rentalcars ( % 40.00) They send me all the emails remind me the documents missed, and paid eveything very quicly ( % 20.00) I will rent next time ! Thank tou very much for beeing so professional ( % 12.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Claim process was flawlessClaim process was flawless ( % 100.00) Once all the documents were submitted, the claim was processed without any loss of time ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Good claimThe claiming process is very fast and easy ( % 46.44) I apperciated!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Chat is a good tool to ask something…Chat is a good tool to ask something urgently ( % 70.00) And reimbursement is very speedy and clear ( % 15.00) I appreciate all of you ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Easy to claim on lineEasy to claim on line, and full refund was in my bank account within days ( % 39.17) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Everything went perfectly! Got Full payout!Everything went perfectly ( % 78.33) When I took the car, I refused the insurance that Europcar offered ( % 0.00) (I followed the instructions sent by the insurer) ( % 0.00) So kpoluchilos that his fault broke the rear bumper ( % 0.00) Koglda handed over the car paid on the spot almost Euro ( % 0.00) (this was indicated by the rental company ( % 0.00) They kept a deposit of and I paid extra) ( % 0.00) Upon arrival home scanned all the papers - and turned to the insurance company ( % 0.00) I was asked for one additional document - the price list for the repair of the bumper ( % 0.00) I contacted the rental company and they sent me a full price list ( % 35.00) After that, within days, the insurance company made a payment and after another day I received money into my account! I am very pleased with this service!Date of experience: March , ( % 65.00)
trustpilot
POSITIVE 🙂
2019/3
Easy extra with RentalCar ( % 21.67) comEasy to use when you rent a car with RentalCar ( % 0.00) com ( % 0.00) Rates are very competitive ( % 20.00) Luckily this time I had no claim ( % 33.33) Would definitely consider using the cover for my next tripDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
amazing service every timeVery reasonable premiums and an amazing speed of handling claims ( % 46.67) Great support ( % 80.00) I rent a lot of cars around the world and will always use RentalCoverDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Excellent customer serviceI had to make a claim for a cracked windscreen ( % 100.00) Rentalcover could not of been better ( % 50.00) The claim was sorted and paid within two daysDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
My first int ( % 25.00) car rental i met a small…My first int ( % 25.00) car rental i met a small damage on front bumper and i was paid euro ( % -25.00) After than i was reported this situtation to RentalCover and rentalcover team solve the this problem ( % 0.00) a few days later rentalcover paid my money ( % -10.00) Thank you verymuch for easy and fast payment Best regards ArifDate of experience: March , ( % 54.44)
trustpilot
POSITIVE 🙂
2019/3
RecommendEasy process, nice staff, good communication ( % 65.00) Thanks ( % 20.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Well organised company ( % 0.00) This is the second year I used rentalcar ( % 0.00) com in foreign countries and both time I purchased a full cover insurance ( % 11.25) This year I had some damages on the front windscreen and I got a full reimbursement from rental cover ( % 35.00) It was very fast and well organised, in few day the amount I had to pay in advance for the damage was back on my bank account ( % 2.00) I would recommend this company to anyone ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
it was amazing quick workit was amazing quick work! I was so surprised ( % 41.00) Thank you!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Great customer serviceAs I got the bill from the rental service just three days before the expiration of the insurance I coulndt gather all the necessary documents for the claim in time ( % 40.00) Still Ii could hand in the unfinished claim ( % 0.00) Missing documents etc could even be handed it after the official end of the insurance and I still got the bill paid as I send the claim the first time while the insurance period lasted ( % 2.50) The answers were quick, well explained and patient ( % 33.33) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Quick, efficient and professionalQuick, efficient and professional attention to our claim, I was very impressed ( % 47.78) I must admit that, since I had never even made an insurance claim for rental car damage previously - let alone claimed through Rental Cover - I was unsure what to expect, but I was extremely pleased with every aspect of the claim process ( % 16.67) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
recommend !Quick response and good serviceDate of experience: March , ( % 51.67)
trustpilot
POSITIVE 🙂
2019/3
Fast and easyUsing Rentalcover was pleasant, easy and efficient ( % 45.56) The assistance staff were the only ones who supported me at the moment I realized the problem (it was Sunday in France - no one else cared about what happened, even rental company assistance) ( % 0.00) The process of getting money back is also as easy and comfortable as possible (I hate to deal with papers, but it take only minutes to fill the forms) ( % 0.56) And I’ve got everything till the last cent in only three days ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Extremely HappyAfter getting all our paperwork, the online process was easy and from the day of lodging the claim to receiving our payment was only working days ( % 10.28) We were reimbursed for the full amount ( % 35.00) I was very impressed! I would certainly recommend them ( % 60.71) 😊Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
EXCELLENT coverageEXCELLENT coverage, fast response when it came time to submit a claim ( % 60.00) Everything was user friendly and very efficientDate of experience: March , ( % 28.75)
trustpilot
POSITIVE 🙂
2019/3
thanks rentalcars ( % 20.00) comthanks rentalcover ( % 0.00) com, I have got my claim back quicklyDate of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Great company ( % 80.00) ( % 0.00) Great company ( % 80.00) ( % 0.00) ( % 0.00) Speedy, no hassle service ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
I purchased them before I went to…I purchased them before I went to Ireland as I never have purchased insurance for rental cars before in years, anyway I tore the front bumper off the car on a high kerb as they are only plastic ,the damage came close to euros , I actually didn't think they would pay up as they are really cheap compared to the car rental company and they didn't think they would pay up either , but filed my claim on Tuesday ,the had a check in my bank by the following Tuesday very impressed and would recommend to anyone ( % 26.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
PerfectSo good, definitely will use in future trips!Date of experience: March , ( % 23.33)
trustpilot
POSITIVE 🙂
2019/3
communication is built conveniently and…communication is built conveniently and quickly, decisions are made without delay ( % 33.33) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/3
Good valueGood value, GREAT cover ( % 75.00) fair, simple, prompt claim process ( % 35.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
Still Waiting ( % 0.00) ( % 0.00) ( % 0.00) Unnecessary Delays for Documents Already ReceivedEven though there is an % five star rating, it appears I have fallen into the % margin ( % -40.00) I use RentalCover ( % 0.00) com almost exclusively on my automobile hires and have been a loyal and frequent customer for many, many years ( % 35.83) At the time of this writing I have SIX upcoming reservations totally over four months of rental time ( % 0.00) I am not a casual patron ( % 25.00) In in the last two years I have spent over $, in RentalCover ( % -5.00) com coverage and have NEVER filed a claim ( % 0.00) Returning my last rental in Romania, the car hire company discovered a cm scratch on the front left bumper, ( % 0.00) It was not previously noted on the inspection report and did not show up on my photos ( % 8.33) No worries, I simply followed my contractual obligations and paid the Euros for damages ( % 0.00) I then immediately filed my claim ( % 0.00) I completed all of the online requested data and sent the required paperwork ( % 0.00) And I waited the advertised to days for processing ( % 0.00) After a week of not hearing anything, I contacted them ( % 0.00) There is no telephone support for RentalCover ( % 0.00) You must do everything online ( % 0.00) If you call RentalCars they will simply "escalate" your contact and you wait ( % 0.00) A few days later I was requested to resend the documents ( % -10.00) No problem ( % 0.00) The a week later with no acknowledgment or contact, i pursued them again ( % 0.00) ( % 0.00) ( % 0.00) in the same manner ( % 0.00) Another three days passed ( % 0.00) Another request for one final document ( % 0.00) Another five days have passed ( % 0.00) Now I receive this - "For us to settle your claim, we still require the final repair invoice ( % 0.00) As soon as we receive the requested documents, we will finalize your claim ( % 0.00) " This was their specific request - "A receipt from the service provider who repaired the damages OR a copy of the pricing table (some EU rental companies use a table like this to calculate the damage cost) ( % 0.00) " Since I did not receive an invoice, I sent them the pricing table ( % 0.00) This now appears to be a deliberate stall and I getting tired of the "form letter" responses and having to initiate all contact ( % -40.00) I'm being patient ( % 0.00) ( % 0.00) ( % 0.00) yet I am becoming weary ( % 45.00) it has now been days ( % 0.00) What bothers me more than anything is the EXTREME lack of follow through, lack of correspondence in return to my immediate replies ( % 18.75) I should not have to be the one initiating the inquiry ( % 0.00) _ _ _ _ _ _ _ _ _ _ _ _ _ _ A follow up to this review is that finally I received my refund ( % 0.00) However, and please read the reply from RentalCover ( % 0.00) No where in my original review did I state my claim number ( % 37.50) ( % 0.00) ( % 0.00) nor did I indicate that the reservation was in my wife's name and not mine ( % 0.00) ( % 0.00) ( % 0.00) or that we use different email addresses ( % 0.00) There was no way their response could have been about my particular claim ( % 16.67) After writing another review ( % 0.00) ( % 0.00) ( % 0.00) actually just cutting and pasting this one ( % -30.00) ( % 0.00) ( % 0.00) to their Facebook page, doing it again in TripAdvisor, and when sending them yet again the same documents they had received thrice earlier, only this last time with a comment that I would be forwarding all to my attorney ( % 0.00) ( % 0.00) ( % 0.00) did that claim magically get processed ( % 50.00) While I will continue to use them ( % 0.00) ( % 0.00) ( % 0.00) they actually do have a really good rating, I will be fully prepared with VERY CLEARLY before and after photos, and will demand repair invoices from the dealer and not simply a pricing grid ( % 20.75) ( % 0.00) ( % 0.00) as RentalCover claims they will accept but then objects to receiving ( % 0.00) I will admit that the form replies and the one actual human response I did receive were properly written, and the human one actually did contain an appropriate apology ( % 8.33) In closing ( % 0.00) ( % 0.00) ( % 0.00) my best advice ( % 100.00) ( % 0.00) ( % 0.00) document, document, document ( % 0.00) ( % 0.00) ( % 0.00) AND do not accept a car that is not properly washed, thus making before and after photos difficult to impress as real evidence of condition ( % -10.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
These guys dealt with my claim with…These guys dealt with my claim with speed and accuracy, you can't ask for more than thatDate of experience: February , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/2
Excellent service and whilst insurance…Excellent service and whilst insurance is always one of those grudge buys when you need to make a claim its great when it works ( % 90.00) Our claim was handled by a friendly, professional claims agent who expedited our claim quickly and efficiently ( % 26.94) We highly recommend RentalCover to take the worry out of car rental ( % 16.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
Finally I got my claim approvedFinally I got my claim approved, although it was not so efficient as in their advertisement (which says days for the claim process and mins for the money transfer) ( % 0.00) The personal who was in contact with me during the process was very polite and friendly, although it was sometimes slow ( % 6.88) But when I got my money back, it solved all my worries ( % 0.00) I will definitely use this service again, and I recommend others to try it, too ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
Very convenient to submit claim onlineVery convenient to buy the insurance when I book my car at rentalcar ( % 20.00) com and easy to submit claim online with all required documents on hand, got their money within working days ( % 43.33) However, please note that they will give u back the claim based on their exchange rate, regardless what u have actually paid ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
First time with RentalCover ( % 25.00) Not the last for sure ( % 25.00) First time with RentalCover ( % 25.00) Made the rental coverage almost by mistake ( % 0.00) Nevertheless, decided not to cancel the contract prior to rental ( % 0.00) Fortune is a joker ( % 0.00) With this rental I got my first damage ever (rim scratch for EUR) ( % 25.00) Sixt in Portugal took some weeks to finalize the communication and provide the required documents ( % 0.00) Despite the delay, claim process went smoothly ( % 40.00) Took a little bit longer than - days, but still was very timely ( % 0.63) Payment was received next day after being approved ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
An insurance company that fight for you!I had a minor car damage during my vacation in Hungary, The rental company was very non cooperative But RentalCover did it for me, they insist again and again to get the documents and resolved the issue for my full satisfaction! this is the first time I see an Insurance company that fight for me!Date of experience: February , ( % 20.94)
trustpilot
POSITIVE 🙂
2019/2
Good service!Date of experience: February , ( % 70.00)
trustpilot
POSITIVE 🙂
2019/2
Thank YouCaring, efficient and helpful ( % 0.00) From the first phone call to report my accident, the online claims process to the refund in my account - thank you Rental Cover for making this easy for me ( % 34.17) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
Good experience and outcomeGood experience and outcome ( % 70.00) RecommendDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
Excellent coverageExcellent coverage, help in every problem, sight of small items, concern of staff up to the last detail ( % 25.00) Quality and excellence at a very high levelDate of experience: February , ( % 20.80)
trustpilot
POSITIVE 🙂
2019/2
Works perfectly for me ( % 100.00) Very easy claim process ( % 56.33) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
Claim feedbackRentalCover ( % 0.00) com responded promptly to my claim and provided good services ( % 70.00) We are very satisfied ( % 65.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
I had an accident and i got my claim…I had an accident and i got my claim back pretty quickly once i submitted all the docsDate of experience: February , ( % 19.44)
trustpilot
POSITIVE 🙂
2019/2
So after months no documentation was…So after months no documentation was forthcoming from Budget car rental Brno, Czech Republic, all they had to do was furnish Rentalcover with an estimate or an invoice for the repairs to the vehicle ( % 0.00) A great thank you to Rentalcover as they paid me out my euro deposit that Budget had charged despite not having the correct documents ( % 80.00) My faith in Rentalcars-cover has been restored ( % 0.00) Well done and tahnk you,,,Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
Excellent companyExcellent company, My claim was settled quickly and efficiently ( % 66.67) The process was very easy for both making the claim and getting the refund ( % 56.33) Really recommend them!Date of experience: February , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/2
Excellent companyExcellent company, received my refund in the th business day after submitting the claim, didn't need even to contact them, the process is very easy for both requesting the insurance and getting the refund ( % 78.17) Really recommend them!Date of experience: February , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/2
Excellent serviceExcellent service, I am impressed ( % 100.00) They helped solve the problem quickly ( % 33.33) Thank you!Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
Every thing is perfectVery good experience with RentalCover ( % 70.00) comDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
I was very happy with RentalCover ( % 100.00) comI was very happy with RentalCover ( % 100.00) com - their service was quick & professional ( % 21.67) I'd been charged a large sum for a scuff mark on a tyre rim by Thrifty Car Hire in Manchester and my claim was settled quickly and efficiently ( % 27.38) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
What I deal with was really professionalDate of experience: February , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/2
Had no issues with the refund of a…Had no issues with the refund of a damage I had to my car in South Africa ( % 0.00) The refund was quick and the customer service was really available and with quick responses to my mails ( % 35.56) RecommendedDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
Good and sharp claimGood and sharp claim, very great experienceDate of experience: February , ( % 36.25)
trustpilot
POSITIVE 🙂
2019/2
Low cost and effective ( % 30.00) It was waaay cheaper than the rental car company insurance ( % 0.00) And they paid out on the claim ( % 0.00) The claims process was relatively simple and straightforward ( % 18.75) Would recommend ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
RentalCover keeps its promise!RentalCover: keeps its promise! Had to put up a claim for one minor damage to a rental car ( % -5.00) Money in my bank within ten days; no questions asked or unnecessary back and forth ( % -13.33) Fill in the forms and you are good to go ( % 70.00) ( % 0.00) In short: great pricing for the coverage and quick & efficient processing of claims: promise fulfilled by RentalCover ( % 37.78) I'll be back!Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
I made a claim and it was dealt with…I made a claim and it was dealt with quickly and efficiently ( % 33.33) Payment in full was made some days after the lodgement ( % 35.00) Very good and would recommend this cover is taken out when booking through Rental Car ( % 91.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
We had a very good experience with…We had a very good experience with rentalcover ( % 91.00) We got back all money that we payed for the damages ( % 0.00) All process took about a month, but the most important is the result!)) Will definitely use this service again! Thanks!Date of experience: February , ( % 33.33)
trustpilot
POSITIVE 🙂
2019/2
Fuss-free claims processFuss-free claims process ( % 0.00) Was pleased with the efficiency with which my claims were handledDate of experience: February , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/2
RentalCover ( % 0.00) com are super professional…RentalCover ( % 33.33) com are super professional and offer an unmatched experience when it comes to insurance ( % 21.67) I can’t recommend this company enough and will be using them every time I trave from now onDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/2
Total cover and quick response to every…Total cover and quick response to every mail I sent ( % 22.22) And overall a good attitude to solve the problemDate of experience: February , ( % 35.00)
trustpilot
POSITIVE 🙂
2019/2
Great serviceGreat service ( % 80.00) I am happy I choose to have it ( % 80.00) Great team ( % 80.00) HelpfulDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
First class service ( % 25.00) I had an issue with a European car rental firm in Italy, regarding a dispute over damage to the rental car ( % -10.00) Despite the length of time it took for me to reach a point where I needed to make a claim, RentalCover ( % 0.00) com processed my claim quickly and professionally ( % 21.67) I received full compensation within a couple of days of my claim being accepted ( % 35.00) I won't be using the hire company again but I will definitely be using Rental Cover when hiring a vehicle abroad ( % 0.00) First class service ( % 25.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
Accident in Hungary with carI had an accident with the car in Hungary ( % 0.00) Fortunately we were still a live with no any injury ( % 26.82) Only the car was totally damaged ( % 0.00) Thank god that we had done before rent a car by RentalCovers an insurance ( % 0.00) They were supportive and helpful, this insurance paid for all the invoices ( % 50.00) And this whithin in days! Perfect!!!Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
Highly recommend for my friends to this…Highly recommend for my friends to this company ( % 16.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
So glad we took out the policy ( % 50.00) ( % 0.00) ( % 0.00) Claimed on our awning damage (which no fully comprehensive policy with the motorhome hire company would have included) and with an easy claims process it was paid within days ( % 43.33) Great service and so glad we took out the policy ( % 65.00) Thanks Rentalcover!Date of experience: January , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/1
nd perfect for my claimeverything was perfect for my claim ( % 100.00) Great compared to the Rental firm!!! Thanks ( % 20.31) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
Highly recommend!Excellent customer service-we had to make a claim for a tyre in January and it was so simple and easy online ( % 19.78) We got reimbursed our costs within a couple of weeks ( % 0.00) Highly recommend and will definately use again ( % 16.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
Real full cover at reasonable priceReal full cover at reasonable price Simple process to claim and no debate at all ( % 25.50) Highly recommended to stop buying overpriced protection and buy RentalCover insteadDate of experience: January , ( % 16.00)
trustpilot
POSITIVE 🙂
2019/1
There was an incident on the trip to…There was an incident on the trip to Spain ( % 0.00) Thieves broke the glass in a rented car ( % 0.00) Thanks RentalCover! They covered costs quickly ( % 29.17) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
Full refund sentI had some incidents in my car and nevertheless I needed one month to gather the receipts, Rental Cover waited, approved my request and made me full refund ( % 35.00) I really thanks them!Date of experience: January , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/1
This is a surprisingly good serviceThis is a surprisingly good service ( % 70.00) I had a bingle in a carpark in the UK, followed RentalCover's instructions and had no problems recovering my money whatsoever ( % 0.00) I will only use their services again in the future ( % 0.00) I can highly recommend this company ( % 16.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
fair and helpfulalthough it took a few emails to sort it all out, overall I was very pleased with the service ( % 28.75) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
Happy with our experienceHappy with our experience ( % 80.00) Claim was fast and efficient ( % 20.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
RentalCover is a reliable and honest insurance companyIn November , he Rented a car in Budapest from Hertz ( % 60.00) Prior to inception of rent insured deductible of RentalCover, invoice YD-SO-INS ( % 0.00) Frankly, I did not want to insure-experience and experience I have about years, but after reading reviews about the work of car rental decided to insure their rent ( % 0.00) Insurance for days rent about euros ( % 0.00) By the way, full insurance at Hertz costs about euros per day ( % 35.00) Upon arrival home, Hertz will charge my credit card , euros ( % 0.00) Why? After weeks of inquiries, correspondence and calls to Hertz, it was found that there was a small scratch on the bottom of the front bumper ( % -25.00) Unsuccessful Parking in Austria ( % 0.00) I'm filing an insurance claim before Christmas and New year's ( % 13.64) I'm waiting ( % 0.00) On January I received a letter that I have approved the entire amount, January , the entire amount was credited to my account! Draw your own conclusions ( % 20.00) I have already concluded that RentalCover is a reliable and honest insurance company ( % 60.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
Very happy with the service ( % 100.00) Very happy with the service ( % 100.00) ThanksDate of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
service was fastservice was fast, very helpful and patient ( % 20.00) Payment arrived very quickly with no issues ( % 43.33) Thank you ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
Very responsive and helpful ( % 20.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
GoodGood After preparing all the document and upload, there is no other problem during the insurance processing ( % 6.25) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
Excellent serviceDate of experience: January , ( % 100.00)
trustpilot
POSITIVE 🙂
2019/1
Absolutely excellentAbsolutely excellent ( % 60.00) Would recommend very highly! Will definitely be using them again when I rent a car ( % 13.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
I strongly recommend this insuranceI strongly recommend this insurance! I really worried about my problem but they resolved smoothly as soon as they can ( % 39.38) I was satisfied indeed ( % 50.00) If i will rent a car again, i would like use this company again!! Low cost, Best rewardDate of experience: January , ( % 50.00)
trustpilot
POSITIVE 🙂
2019/1
Rental Insurance ( % 0.00) What a joke ( % 0.00) Rental Insurance ( % 0.00) Had rental coverage ( % 0.00) Another tourist damaged my passenger door in a parking lot ( % 0.00) Claim filed, all paperwork that was available sent ( % 40.00) I paid for the damages ( % 0.00) Still have not been paid back months later, don't know if I ever will ( % 0.00) Rental Insurance is a scam, you'll pay the bill anyway and with a huge dose of frustration as you attempt with futility to recover the money that they (by contract) owe you ( % 40.00) In essence, if they win the bet and there is no damage - they win ( % 80.00) If they lose the bet and there are damages - they still win ( % 80.00) Such rackets shouldn't be legal ( % 10.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
very good service and pretty quick to…very good service and pretty quick to refund me the money that I had to pay to the rental company due to an accident with an animal ( % 37.88) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2019/1
The man on the phone who advised and…The man on the phone who advised and sold me the policy was very patient and answered all my questions ( % 20.00) Very pleasant customer service ( % 95.33) Thanks Mr GowdaDate of experience: January , ( % 20.00)
trustpilot
POSITIVE 🙂
2019/1
Really greatReally great ( % 50.00) One thing to know is that they need to see the repair estimate, which even companies like Europcar don't necessarily provide unless you ask ( % 0.00) Once I got this, rentalcover resolved my claim very quickly and without fuss ( % 43.33) Would happily recommend them ( % 80.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Very goodVery excellentDate of experience: December , ( % 20.00)
trustpilot
POSITIVE 🙂
2018/12
Please improve your applicationPlease improve your application, the service I have got from your call center was much better and excellent! Thank you Daniel PrizantDate of experience: December , ( % 46.67)
trustpilot
POSITIVE 🙂
2018/12
Easiest Rental Car Claim ( % 0.00) Our rental car was broken into early one morning in South Africa ( % -15.00) Upon returning home, I submitted an online claim with required documents attached ( % 0.00) Within days, my claim was approved and funds was forwarded to my account ( % 0.00) It was all so easy and fuss free ( % 41.67) I do appreciate this simplicity at that moment as I also have other matters that requires my attention ( % -12.50) Thank you very, very much ( % 26.00) ☺☺Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Very easy to make a claimVery easy to make a claim ( % 49.83) The fact that it was very clear which documents were required and that the documents could be uploaded in minutes made this a very smooth process ( % 32.50) Payment via PayPal was effortless and quick ( % 33.33) Would not hesitate to use these guys again ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Excellent customer serviceDate of experience: December , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/12
Great priceGreat price, great experience ( % 80.00) Had to make a claim for Euros for rental car damages ( % 0.00) Provided the documents required and the claim was approved in days ( % 0.00) Money was returned to me within a week ( % 0.00) No deadline for when you should submit your claim by ( % 0.00) Customer centric company!Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Excellent :)Date of experience: December , ( % 75.00)
trustpilot
POSITIVE 🙂
2018/12
Good service!Intially sceptical of their service ( % 70.00) But claim was prompt as they promised ( % 0.00) Clear instructions ( % 10.00) Price was the best for Iceland ( % 100.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Top class experienceTop class experience ( % 50.00) Very easy claim process ( % 56.33) No back and forth queries ( % 0.00) Genuine setupDate of experience: December , ( % 40.00)
trustpilot
POSITIVE 🙂
2018/12
Got the cover and needed it worth every penny ( % 30.00) Got the cover, had a claim go paid with in days ( % 0.00) Great product ( % 80.00) ThanksDate of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
the claim which i submitted was easily…the claim which i submitted was easily and quickly treated ( % 38.33) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
ExcellentExcellent, fast and non burocratic handling of my claim ( % 20.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Car was ok but ( % 50.00) ( % 0.00) ( % 0.00) Car was ok but ( % 50.00) ( % 0.00) ( % 0.00) , but pickup was difficult ( % -50.00) It was not communicated to me that I needed to call to get the shuttle pickup ( % 0.00) So we waited for a bit and then had to called for pickup ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
The service was efficient and quickThe service was efficient and quick ( % 33.33) Customer service was always an attempt to helpDate of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Good experience ( % 70.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Highly recommendedno reservations, I would recommend this company to anyone ( % 16.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Quick and easy processing of claim once…Quick and easy processing of claim once documents sentDate of experience: December , ( % 40.00)
trustpilot
POSITIVE 🙂
2018/12
easy to communicateeasy claiming process and to communicateDate of experience: December , ( % 43.33)
trustpilot
POSITIVE 🙂
2018/12
I did not need to use the insuranceI did not need to use the insurance ( % 0.00) However it was a great help to have instructions of what to do at the counter ( % 80.00) I also had a qestion that I asked at the chat in the website and it was very helpful ( % 20.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Thank you for your great service!Thank you for your great service! Especially to Ms ( % 60.00) Mellisa who help me toward the whole process of my car rental issues ( % 20.00) Dealing with the rental company put me on pressure ( % 0.00) I appreciate your fast response which gave me a really big help at that time ( % 10.00) My claim had been done easily without any hidden fees and all ( % 13.33) Thanks once again!Date of experience: December , ( % 20.00)
trustpilot
POSITIVE 🙂
2018/12
My RentalCover insurance claimUnfortunately, I had a minor incident, while using a Rentalcar vehicle recently in the U,K,, which resulted in a claim under my RentalCover policy ( % -2.50) The claim was handled professionally, and settled within a reasonably short period ( % 5.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Cannot be beaten ( % 0.00) Cannot speak highly enough of these people ( % 0.00) For anyone who hires cars for work or as I do, motorhomes for leisure, this company are an absolute must ( % 20.00) We all know that any rental company will firstly attempt (and succeed) in scaring you with initial excess amounts which can reach £ ( % 12.50) In order to "put your mind at rest" they then ask you to but their own insurance cover which will reduce the excess to zero for an average of £ per day depending on the hire duration ( % 22.50) Firstly, this cost is many times what it actually costs them to insure you, but you do not know that ( % 25.00) What they also do not tell you (but the small-print does) that you are still not covered for damage to the tyres, windshield or underside of the vehicle ( % 0.00) A buddy of mine used to work for a world-wide car rental company in the UK and staff were offered financial incentives for selling these Mickey-Mouse insurance policies to unsuspecting punters ( % 0.00) Anyway, this is where Rentalcover come in ( % 0.00) I have used them many times for car rental throughout the UK and their prices are laughably lower than anything on offer via the rental companies; they also cover all of the stuff above that I mentioned ( % 0.00) I have not needed them until recently when I hire a berth, metre long ( % -2.50) tonne motorhome in Cumbria ( % 0.00) Rentalcover insured me for £ for the week when the hire company wanted £+ ( % 0.00) Someone ran me wide on a country road and overhanging branches caused superficial damage to the nearside wing mirror casing ( % -10.00) The hire company charged me £ for this including VAT, admin and ludicrous "time-off-road" charges ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) As soon as I had all of the documentation together (and Rentalcover actually pressed the rental company for this on my behalf) my claim was settled in full ( % 17.50) Mellissa B was my agent and she was highly efficient, patient as well as very courteous ( % 47.00) Well done Rentalcover ( % 0.00) I will be in touch re my next hire very soon ( % 10.00) Nick FieldDate of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Rental cover dealing experienceIt was quite a smooth experience dealing with Rental coverDate of experience: December , ( % 40.00)
trustpilot
POSITIVE 🙂
2018/12
Good and fast serviceDate of experience: December , ( % 45.00)
trustpilot
POSITIVE 🙂
2018/12
No issues with this companyNo issues with this company ( % 0.00) Claim processed quickly ( % 33.33) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
thank youThank you for your kind and beautiful handlingDate of experience: December , ( % 72.50)
trustpilot
POSITIVE 🙂
2018/12
I had to request a refund due to…I had to request a refund due to problems with the rented car ( % -12.50) I just had to send the requested documentation and Rentalcover refunded me the full amount,Date of experience: December , ( % 35.00)
trustpilot
POSITIVE 🙂
2018/12
Quick responseQuick response, easy to get information and instructions, no time limit for the claim ( % 38.33) Staff are helpful & profession ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Review RentalcarService was very good ( % 91.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
rentalcover treat you as a human person…rentalcover treat you as a human person and not as a # as some others do ( % 0.00) This was my first claim with them and I did not not know what DOCs they needed and so it took a while but all is taken care of and they showed a lot of patience with me ( % 25.00) The full amount was refunded :)Date of experience: December , ( % 42.50)
trustpilot
POSITIVE 🙂
2018/12
Excellent serviceGood service and the staff is kind ( % 80.00) I would not hesitate to recommend this company to my friends ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
kind and quick to answerkind and quick to answer ( % 42.22) Thank you ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
A professional operationA professional operation ( % 10.00) Process my claim in less than days ( % -16.67) It was worth insuring with them ( % 30.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Brilliant RentalcoverI had a great deal from Rentalcover for my car insurance and they were brilliant when I had to make a claim ( % 86.67) All clear and online and the money credited within a week ( % 10.00) I will definitely use them whenever I hire again ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Very good profesional people in yours…Very good profesional people in yours company ( % 80.50) From my point of you take me Very well and quick ( % 26.67) I Very happy!!!Date of experience: December , ( % 20.00)
trustpilot
POSITIVE 🙂
2018/12
They paid outThey paid out! Kept me regularly informed of progress re my claim ( % 0.00) Friendly and helpful when I phoned them ( % 37.50) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Good service ( % 70.00) It's simple to make a insurance claim, and the payment is quick ( % 16.67) ( % 0.00) The user can choice Chinese as the web site’s interface ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Fast response and claiming process are…Fast response and claiming process are smooth ( % 30.00) Reasonable price and good coverage compare the car rental company ( % 45.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
I keep hearing this company was honest…I keep hearing this company was honest and good to business with ( % 65.00) I have nothing good to say ( % 70.00) I submitted my claim in September, had all the documents they requested including my whole credit card statement ( % 20.00) I was told they would now be moving on to the next step ( % 0.00) two months later I hadn't heard anything so I contacted them ( % 0.00) I was told they were waiting for my credit card statement ( % 0.00) I had sent it twice! Once in October and again in November, but yet in the same email chain they claim they don't have it!? Seriously! They even acknowledged it when they said they would be moving on to the next step after I sent the clarification ( % -13.89) I keep getting stonewalled and am starting to see a lawsuit in my future ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Insurance claim the way it should be ( % 0.00) ( % 0.00) ( % 0.00) simple and quick turnaround!I made a claim on the repair cost of a rental car due to an accident in November ( % 6.94) The process was very clear, simple, and the reimbursement of the cost is very quick ( % 18.78) stars service!Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
quickquick, efficient and professional service ( % 10.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Firstly a BIG thank you to the RentalCover team!Firstly a BIG thank you to the Rental Cover team who really took care of me during a stressful time when the car hire company wiped their hands of my accident because I didn't take out the cover with them regardless of it not being my fault ( % 6.67) I purchased the full protection with Rental Cover for half the price that the car hire company were asking and I never thought I would be in an accident ( % 9.17) Well I was and when I returned the car, I was charges $K on the spot deducted on the same day from my credit card ( % 0.00) It was very upsetting especially because the accident was not my fault ( % 10.00) I remembered I had taken out full cover with RentalCover and within month I was paid back in full for what the car company had charged me ( % 23.33) To be very honest I was sceptical in the beginning thinking this Rental Cover company is in another country across the other side of the world and why would they care about me, but they did! And for that I am truly grateful and why I have taken the time to write this review and give them stars!Date of experience: December , ( % 31.19)
trustpilot
POSITIVE 🙂
2018/12
Happy customerFirst, the insurance price was much lower than the rental company’s ( % 50.00) I had a minor damage on my rented car ( % -5.00) Instructions regarding claim procedures were very clear and easy to fulfill ( % 28.17) As I was unable to submit my claim through the site (something to be fixed) I was advised very gently through the phone to do it by e-mail ( % -4.67) Once all the pertinent documents were sent, no questions asked, and in a few days I had the reimbursement in my bank account ( % -20.00) Therefore I do recommend RentalCover ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
It seemed a problem at first but after…It seemed a problem at first but after I got the all the papers together it went very well ( % 23.33) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Excellent response from this insurer…Excellent response from this insurer after our accident with the rental car ( % 100.00) Have never ever had an insurance company pay out in a matter of days from filing the claim until this insurer did ( % 0.00) Fully recommend to others contemplating car rental insurance in Australia ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Used + times ( % 0.00) Recommended ( % 0.00) Swift claim handlingI have used RentalCover at least times, every time with great ease ( % 25.00) One time I had minor damage to the vehicle (my fault) and the claim was dealt with quick and easy ( % 23.89) No problems ( % 0.00) RecommendedDate of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Dealt with my claim quickly and…Dealt with my claim quickly and efficiency ( % 33.33) Highly recommended ( % 16.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Excellent support when the booking…Excellent support when the booking needed to be changed ( % 100.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Very happy clientI used RentalCover on two instances this year ( % 100.00) Had to make a claim both times due to circumstances out of my control ( % -12.50) Had both claims dealt with to my full satisfaction ( % 35.00) Will definitely use again ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/12
Easy everythingEasy everything ( % 43.33) Easy to take out the insurance online ( % 43.33) Easy to claim online once you have all the relevant documentation ( % 41.67) Claim paid almost immediately ( % 0.00) Have used them before and will definitely use again ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
easy to process a claimeasy to process a claim, not too long to get refund, fair attitude ( % 36.11) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Proffesionals fast and responsive when…Proffesionals fast and responsive when requiredDate of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2018/11
EasyThe swiftest settlement of a claim I have ever had ( % 0.00) So easy all online no hassle ( % 43.33) Would recommend to everyoneDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Everything was very goodEverything was very good - fast convenient and understood approving and payment ( % 43.67) Excluding payment fee - amount which was received by my bank was euro instead of euro (-%) ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
The service and order processing was…The service and order processing was very good ( % 91.00) The handling of the claim was also professional ( % 10.00) The staff are very competent and friendly !!! Any time again!Date of experience: November , ( % 69.12)
trustpilot
POSITIVE 🙂
2018/11
Claim process online is simpleClaim process online is simple to navigate and payment is fast via PayPal ( % 10.00) I recently had some scratches and dent on the Sixt’s rental car while traveling in Italy ( % 0.00) After I uploads all the exchanged emails in PDF at rentalcover ( % 0.00) com website, I was able to receive full claimed amount (~ euro) in less than hrs via PayPal, no extra questions asked ( % 17.08) Highly recommended and hussle free ( % 28.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
great companygreat company i do aciddent and they pay me the money in days/ great ++++++++++++++++++++++++Date of experience: November , ( % 80.00)
trustpilot
POSITIVE 🙂
2018/11
Task completely fullfilledTask completely fullfilled ( % 10.00) Quick and easy ( % 38.33) ( % 0.00) ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Excellent and reliable service ( % 100.00) Excellent and reliable service ( % 100.00) There was a problem ( % 0.00) I asked for a refund, I presented documents, and received money ( % 0.00) no story ( % 0.00) Simple and to the point ( % 0.00) It took me three days to get my claim confirmed ( % 40.00) And another five days until the money was in the bank ( % 0.00) A very recommended company ( % 20.00) I will no doubt use the company's services again ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Reliable & TrustworthyMy accident claim and payment all settled within days ( % 0.00) You had to pay for the damages upfront to the car rental company and claim back later from RentalCover ( % 0.00) Communication via several emails, but make sure all the requested documents and photos are ready to support the claiming process ( % 23.33) I rented a car from Nippon-Rent-A-Car in Hokkaido via Rental car ( % 0.00) com and opted for rentalcover since it was cheaper and less hassle than the one provided in Japan ( % -16.67) I didn't get much help from the Nippon-Rent-A-Car because they seemed uncooperative knowing that I did not buy the insurance policy from them ( % 20.00) So that can be a problem if you require help from the local company ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Great serviceGreat service! Fast and easy communication ( % 54.44) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Car-hire in SicilyI recently hired a car in Sicily and, when I returned it, the rental company claimed that I had caused some minor scuffing and scratches to the passenger side rear view mirror, when no damage had occurred in the few days of my rental ( % -8.33) The rental company debited my Amex card for about euros ( % 0.00) Rentalcars ( % 0.00) com looked into the matter for me and then recommended that I lodge a claim against the rentalcover ( % 0.00) com policy I had taken out ( % 0.00) I did that and was most impressed that the claim was processed and approved within days ( % 75.00) I could not have been more impressed by rentalcover ( % 75.00) com and will certainly use them again ( % 21.43) ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Great to deal with and no problem when…Great to deal with and no problem when I needed to claim, very easy communicate ( % 68.17) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Excellent and fast serviceExcellent and fast service ( % 46.67) Very easy and friendly website ( % 46.92) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Good result!Although the claims process was a bit drawn out, the end result was satisfactory ( % 70.00) It's nice to know you have full cover with no excessDate of experience: November , ( % 47.50)
trustpilot
POSITIVE 🙂
2018/11
Excellent serviceExcellent service ( % 100.00) You deliver as promised ( % 0.00) On time and to the last cent ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Good value and quick settlementGood value car insurance when hiring a car in Europe ( % 51.67) If you do need to make a claim, there was no fuss or hesitation in settling itDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
amazing company that delivers what it…amazing company that delivers what it advertises! i found another website that offers same insurance excess coverage for lesser than their quote ( % 21.25) and they really beat the price by %! its amazing and its the nd time i used them ( % 42.50) will use them again and again for a peace of mind when travelling and driving overseas!Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Great deal and excellent service ( % 90.00) At first, I was a little bit anxious about how I was going to file my claim on line ( % -6.25) I had all the right paperwork and it turned out to be very easy ( % 42.45) My claim was processed within twenty four hours and payment came as promised ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
My claim was handled very efficientlyMy claim was handled quickly and smoothly ( % 31.11) I reccomend RentalCover ( % 0.00) com by all means ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Great serviceGreat service, quick response ( % 56.67) Very quick payment, no hassling ( % 43.33) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Very good and quick response ( % 62.17) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Rent car and stay relaxI have used Rental Cover service more then three time ( % 50.00) Each time it was worth, I got my money back, when it was needed quickly and with easy process ( % 26.67) It's giving me a relaxing by known that I am cover for any damage or unpredictable case ( % -16.67) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
The application was easy although there…The application was easy although there was some difficulty to understand terms and conditions ( % 43.33) As there was no accidents to be covered by this insurance fortunately, I cannot evaluate more about it ( % 45.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
RentalCover provides fatastic service!RentalCover is very good company with great service, they provide great and fast service when we got trouble on our rental cars in Iceland ( % 50.20) Take care everything when we applied to the claims ( % 0.00) It is highly recommend to buy this if you need quickly and friendly service ( % 28.94) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Easy, Fast and reliableEasy and fast procedure ( % 27.78) I was worried I'd be receiving the payment in weeks or months, but with paypal it was processed within a few days ( % -20.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Very professional and honestVery professional and honest ( % 27.67) My claim was maybe a little more difficult than the norm but they processed everything efficiently and satisfactorily, as you would expect from a legitimate insurance company ( % -6.25) No, they do not process and pay within three days and it takes more than " seconds" to get your claim refund via PayPal, which in my case didn't apply to me since I live in Japan, but they really are dedicated to customer service and honoring the terms of the policy they sell ( % 27.88) I got a full refund of my claim and it took days ( % 35.00) I am completely satisfied and plan to use their services again soon! I took out a policy with them because I have rented cars in many countries and have used other insurance companies, but have not always been satisfied with the service provided ( % 37.50) With RentalCover, you will be satisfied! ( % 62.50) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
I recommend RentalCover for car excellent service ( % 100.00) I recommend RentalCover for car insurance when one books a rental car ( % 0.00) Excellent service ( % 100.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Convenient and easy serviceConvenient and easy service, fair priceDate of experience: November , ( % 52.22)
trustpilot
POSITIVE 🙂
2018/11
I had an accidentI had an accident ( % 0.00) I claimed my excess back from rentalcover ( % 0.00) I was most impressed by their efficiency & response ( % 75.00) It was all that was claimed in their advertisingDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Quick and cheap coverQuick and cheap cover ( % 37.78) Responded rapidly to queries ( % 0.00) When I had a claim it was easy to submit online and processed and paid very quickly ( % 43.33) Rarely do reviews but was really impressed ( % 65.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
The full protection was really goodDate of experience: November , ( % 27.50)
trustpilot
POSITIVE 🙂
2018/11
The clam was smooth and reasonable ( % 30.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Quick and efficient claim processDate of experience: November , ( % 33.33)
trustpilot
POSITIVE 🙂
2018/11
Excellent service and pricingDate of experience: November , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/11
i was very pleased of the way you…i was very pleased of the way you handeld my case until i recieved my refundDate of experience: November , ( % 65.00)
trustpilot
POSITIVE 🙂
2018/11
the service was good and we got our…the service was good and we got our money after days after we sent all documants ( % 70.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
They keep the claim process easy and…They keep the claim process easy and respond quickly ( % 40.00) I was impressed with their services ( % 100.00) I will use them anytime :)Date of experience: November , ( % 50.00)
trustpilot
POSITIVE 🙂
2018/11
This was the first time renting a car…This was the first time renting a car (Italy), choose your service after warm recommendation from a freind and went for it ( % 36.67) The first conversation from local office (Israel) was enough to know I'm in good hands that knows their job ( % 23.75) During the rental, got a bad flat tyre wich the local car service decided to charge about euro for it ( % -24.17) I was a bit worried about how the process goes, but again after a conversation with the local office, I got clear email with all details to file a claim which was accepted in -days and the money was in my account days later ( % 3.33) Never had such service from any insurance company and buttom line, no hesitations I will use them anytimeDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
very god company ( % 20.00) propeshonal ( % 0.00) make very…very god company ( % 0.00) propeshonal ( % 0.00) make very god service ( % 20.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
I'm getting the same run around about…I'm getting the same run around about not being able to pay my PayPal account and needing my bank account information ( % 16.67) I'm pretty uneasy about this ( % 25.00) Has anyone gotten paid ? Update: I contacted PayPal to verify that my account was not the problem and filed a complaint with the company ( % -30.00) My PayPal account was credited quickly after that ( % 33.33) DON'T give out your bank information ( % 0.00) Would I recommend this company to a friend? No, probably not a foe either ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
The claims process was one of the most…The claims process was one of the most simple things to do and It was submitted, assessed, approved and a refund was paid within a couple of days ( % 25.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
( % 0.00) ( % 0.00) I got a great experience with rentalcover ( % 80.00) Unfortunately, my rental car was scratched on the street by someone and I had to pay for it to rental company ( % -50.00) Rentalcover refunded the whole amount and did it very quickDate of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2018/11
My experience with rental cover was…My experience with rental cover was very good and I found them to be simple, fast and logical ( % 34.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
The team was very helpful when I had no…The team was very helpful when I had no idea what to do when accident happened ( % 20.00) The best part is to refund me the damages in a week after I claimed ( % 100.00) Highly recommend the rentalcover insurance ( % 16.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Thanks for your service!Date of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2018/11
Excellent serviceExcellent and quick serviceDate of experience: November , ( % 66.67)
trustpilot
POSITIVE 🙂
2018/11
I would highly recommend RentalCover ( % 16.00) No worriesI would highly recommend RentalCover ( % 16.00) We had to claim in NZ after returning home from UK holiday and what we thought would be a mission was very easy and resulted in full recovery of claim, very quickly ( % 44.89) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Definately Recommend - This CompanyI would recommend this Company to my friends, relatives and work mates ( % 0.00) Excellent Price for the period taken out and full cover as well ( % 67.50) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Best price I found so farEasy to use, quick and a very fair price ( % 74.78) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Reliable and efficientI really recommend RentalCover ( % 20.00) they handled my claim quickly and passed me the money with no issues ( % 33.33) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Hire car in ItalyTook out their cover for a week hire car in Italy and a falling branch put a very small dent in the bonnet ( % -32.50) The hire company charged us over € for the damage but rentalcover reimbursed us fully and quickly without fuss or argument - excellent service and highly recommend them for worry free holidays!Date of experience: November , ( % 47.33)
trustpilot
POSITIVE 🙂
2018/11
quick good prices and fair dealDate of experience: November , ( % 57.78)
trustpilot
POSITIVE 🙂
2018/11
Good prices and prompt service ( % 70.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Thanks a lot for pleasant deal with…Thanks a lot for pleasant deal with RentalCover Alexander Lebedev Anna Lebedeva Saint-Petersburg, RussiaDate of experience: November , ( % 55.56)
trustpilot
POSITIVE 🙂
2018/11
Quick simple and fairDate of experience: November , ( % 16.67)
trustpilot
POSITIVE 🙂
2018/11
Rental Cover was helpful and prompt…Rental Cover was helpful and prompt settling my claim ( % 0.00) They always answered my emails promptly and clearly advised the documents required to settle the claim ( % 10.00) As an enhancement to the service Rental cover should work with major car rental companies to settle the claim between them once the rental company has the proof of insurance and help customers to stop being a middleman and the parking place for funds ( % 6.25) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
My experience after a minor rental car…My experience after a minor rental car accident in Spain was excellent quick service in refunding my repair expense from EuropcarDate of experience: November , ( % 30.83)
trustpilot
POSITIVE 🙂
2018/11
Top A+ companyTop A+ company ( % 50.00) Unfortunate accident and the company paid for all I was charged for ( % -50.00) Very fast, professional and kind service ( % 32.00) Will always use ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Well done Rental Cover!I experienced excellent service with a claim ( % 90.00) I will be back next year when I have to rent again ( % 0.00) Well done to the teamDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
I have a wonderful experience for the…I have a wonderful experience for the staff service ( % 100.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Excellent services and coverage- thanksDate of experience: November , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/11
Great surpriseI have made this insurance on last minute when I have rented very fancy car last month ( % 25.00) After returning the car and when little scratch was found ( most like was done when partaking ( % 15.63) ( % 0.00) ) I was claimed by the rental company for almost US$ to fix that tiny damage ( % 0.00) Of course I had a lot of discussion with that gridy rental company but eventually nothing helped and they just charged me with the cc info they had ( % 0.00) At that point I have followed the instructions on RentalCover ( % 0.00) com website and app ( % 0.00) I was a bit skeptic that I will receive refund but good surprise and all the money that this Rentalcars company charged me was returned by RentalCover ( % 70.00) com I am very pleased 😀Date of experience: November , ( % 65.00)
trustpilot
POSITIVE 🙂
2018/11
I was getting my claimI was getting my money by easy way and I appreciate all staff in Rentalcars work hardly and replay all my mails ( % 7.08) ( % 0.00) Thanks againDate of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2018/11
Excellent serviceExcellent service Thank you for help meDate of experience: November , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/11
Great serviceI claimed the accident after came back from the holiday then the claim finalised within working days ( % 40.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
Getting my claim was done in a…Getting my claim was done in a systematic and professional manner ( % 10.00) Could'nt have asked for more ( % 50.00) Very satisfied ( % 65.00) Thank you ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/11
easy and fast clam serviceI purchased a policy, and my clam was fulfill very fast and without any complicationsDate of experience: November , ( % 29.78)
trustpilot
POSITIVE 🙂
2018/11
Great companyGreat company ( % 80.00) No doubt about it ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Great!Great! We were pleased with the price ( % 50.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Excellent company!Excellent company ( % 100.00) They approved my request quickly, after sending the documents ( % 33.33) Nothing to complain about ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Very good experienceWe had a very good experience with RentalCover, the claim process was easy and fast! And they even tried to help us when we could not obtain the necessary documents from our rental company ( % 50.07) One con that you have to keep in mind is that they will reimburse you with an exchange rate in their favor so you will loose some money in the reimbursement process (approx ( % -7.69) % of our claim) ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Excellent!My experience with RentalCover was wonderful ( % 100.00) After asked for the refund I received my money back in days ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
I have rented a car online for Romania…I have rented a car online for Romania from Canada ( % 0.00) At the time of rental I was suggested to use an insurance coverage from Rental Cover ( % 0.00) com ( % 0.00) Although I was not clearly convinced that Romania is contained in this kind of insurance coverage, I still purchased the insurance for this rental ( % 27.50) Long story short, I had an unfortunate accident in Romania where the local police did not quite acted fairly ( % 3.00) A car has hit my car pretty hard while I was already driving inside a roundabout busy intersection ( % 1.94) Little hope I had at that time, that the repairing charges on my card, by the renting company, would be recovered easily ( % 12.29) Coming back to Canada I call for help from the insurer RentalCar ( % 0.00) com ( % 0.00) They took over very professionally my case, requesting legitimate documentations for damages and proof of payments charged on my card ( % 13.00) In a fairly short period, where the most consuming time was taken by providing translated documents from Romanian to English, I was finally approved for a full refund for the cost of repairing ( % 17.00) I would mention that the refunding process was very fluent, and the whole process was done totally online, which made it very convenient ( % 15.00) Despite all the skepticism that I had at the beginning, with regards to the geographic location of coverage, it turned out that RentalCover ( % 0.00) com could handle professionally the situation ( % 10.00) Yes, I do recommend using RentalCover ( % 0.00) com for insurance coverage ( % 0.00) It is also useful for using in countries that do not show too much proven experience with insurance process ( % 25.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Highly recommended ( % 16.00) Cheap, uncomplicated and fast payment if neededThe car rental company charged me for a marten damage (I can't even tell if it really happened during my rental) ( % 26.67) I sent all details and attachments that I had received from my car rental company about this damage to RentalCover ( % 0.00) com through the online application form ( % 0.00) And I was really impressed that they kept their promise and answered within business days: after days I had the confirmation in my mailbox and they paid the whole amount immediately ( % 60.00) So I can highly recommend RentalCover ( % 16.00) com! Very good prices (much cheaper than directly at car rental company) and in case of damage they pay immediatelyDate of experience: October , ( % 40.33)
trustpilot
POSITIVE 🙂
2018/10
Very good serviceI had some issues with a tyre, they paid me back the amount i spent very quickly ( % 31.08) I recommend highly this service ( % 16.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
With some of the horror stories I have…With some of the horror stories I have heard of hire car insurance I am happy to recommend RentalCover ( % 80.00) com ( % 0.00) After some damage which occurred when the vehicle was parked and I had no proof of the vehicle which caused the damage I was frustrated by the hire company Europcar, so when I put my claim through to RentalCover ( % -70.00) com after returning to Australia and had my claim dealt with and the funds paid into my bank account within three days you could say I was very impressed with their service ( % 100.00) I would like to thank all the helpful staff who dealt with my claim ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Very good serviceVery good service ( % 80.50) The claim process is easy to manage quick and smooth ( % 38.89) Good communication with client ( % 70.00) Fast money transfer ( % 20.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
The insurer did its duty in a…The insurer did its duty in a simplified way, without much bureaucracy and with a reasonable deadline ( % 20.00) The only problem was in relation to the payment that an international shipment is made, in which it depreciates the value of the premium because the bank and the government eat a part of the value running the final value causing me to have to take a part of the value of the My pocket to pay for the car rental ( % 0.00) Ideally would do as MasterCard via AIG do ( % 90.00) They check all the costs with IOF, quote and they pay you in the currency ( % 0.00) Thus, the insured has no loss ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Easy and EfficentDate of experience: October , ( % 43.33)
trustpilot
POSITIVE 🙂
2018/10
Very fast paymentDate of experience: October , ( % 26.00)
trustpilot
POSITIVE 🙂
2018/10
Processed my claim quickly and…Processed my claim quickly and correctly ( % 33.33) Could not have asked for more ( % 50.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Rental cover best choice everAt first I was sceptical to choice this company, but as expat I am not living in Europe and it is not easy to get a car hire insurance, most insurers don't except this ( % 38.33) when I had a claim it was handled directly by rental cover, and this mean that in the future I will use rental cover ( % -7.08) Keep going ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
very goodvery good, clear and super fast serviceDate of experience: October , ( % 30.67)
trustpilot
POSITIVE 🙂
2018/10
Good serviceGood service , fast payment after accidentDate of experience: October , ( % 45.00)
trustpilot
POSITIVE 🙂
2018/10
They made me the payment just right…They made me the payment just right after the accident ( % 28.57) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Good insurance experienceclear process & fast supportDate of experience: October , ( % 45.00)
trustpilot
POSITIVE 🙂
2018/10
We had top cover and paid $ excess…We had top cover and paid $ excess upon having accident ( % 50.00) You refused to pay, even though the top cover we took out said up to $K coverage ( % 50.00) Debt collectors wanting $K all up ( % 0.00) My mother is a pensioner, it has taken a full year to even get reason why claim rejected our of Redspot and go through the IDR process only to be told bad luck ( % -11.67) We plan to go to A Current Affair ( % 0.00) Worse experience ever! We feel we at least need to warn the general public!Date of experience: October , ( % -25.00)
trustpilot
POSITIVE 🙂
2018/10
Easy to secureEasy to secure ( % 41.67) No problems ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Very friendly and helpful staffVery friendly and helpful staff ( % 43.13) Good value for money ( % 70.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Very good and efficiency serviceVery good and efficiency service, definitely recommend ( % 53.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
I was so glad that there was a human…I was so glad that there was a human available to help me out with my problems ( % 35.00) Everything was fixed efficiently and to my satisfaction and I left for my trip with the comfort of knowing that I was covered for my car rental ( % 5.00) thank you, I will use this company again if I have to rent overseas ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
great price and excellent guaranteesDate of experience: October , ( % 90.00)
trustpilot
POSITIVE 🙂
2018/10
Excellent!To pay the insurance premium requires a minimum of documents ( % 0.00) Quick problem solving ( % 33.33) Quick payment of money to a bank account ( % 33.33) There is nothing to complain about ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
I highly recommend Rental coerDate of experience: October , ( % 16.00)
trustpilot
POSITIVE 🙂
2018/10
Simple and fastSimple and fast ( % 10.00) I recommend ( % 0.00) My case was solved in two weeks without any problems and anxietys from my side ( % 0.00) Thank you ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Eventually the service was very goodEventually the service was very good after establishing the initial claim and delivering all the requested information, i was requested to provide additional information that eventually was found as unnecessary for the issue closing ( % 17.75) this caused me too much effort after a while the payment was done on timeDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2018/10
With Rentalcars I always get good cars!…With Rentalcars I always get a very good car at a very good price ( % 84.00) I rented cars in Spain with Rentalcars many times and never had any problems ( % 50.00) In case of a little damage the full protection worked quite easy and I got my money soon after being charged on my credit card ( % 19.86) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Excellent serviceExcellent service, they dealt with my claim efficiently and paid promptlyDate of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/10
Such a pain!Do not use this group for your rental car excess cover ( % 0.00) You need to pay the costs to the rental car company first and then attempt to recover from Rental Cover ( % 25.00) Such a pain and the process can be slowed by the documents you need to gather from both your bank and the rental car company ( % 0.00) You are MUCH better off just insuring through the rental car company ( % 50.00) If you do, you have zero headaches and you don't need to chase anything ( % 0.00) I will never use this company again ( % 0.00) I only did as it was handy to pay for when booking the vehicle through RentalCars dot com ( % 30.00) But, don't be fooled ( % 0.00) If you need to claim, expect to be out of pocket for a while and to have to run around and deal with poor/slow service ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Melissa Deserve her position and higherMelissa was the best service and support i've ever seen ( % 100.00) She took me from bad feelings after my accident to the best feelings after receiving my money back ( % 10.00) So thank you Rental Cover team ( % 0.00) AmjedDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
They returned back me the repair cost…They returned back me the repair cost very quickDate of experience: October , ( % 6.67)
trustpilot
POSITIVE 🙂
2018/10
good experience and amazing team supportDate of experience: October , ( % 65.00)
trustpilot
POSITIVE 🙂
2018/10
Superb serviceSuperb service ( % 100.00) Great value cover with no fuss when claiming ( % 80.00) This is my only ever positive experience with an insurance company, cannot recommend them enough ( % 7.58) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
I actually trust this companyWe had a minor incident with the vehicle and they ACTUALLY processed and paid the claim fairly ( % 16.25) Being used to insurance company shenanigans I was pleasantly shocked!Date of experience: October , ( % 73.33)
trustpilot
POSITIVE 🙂
2018/10
Great pricesGreat prices, good service ( % 75.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Great service Great pricesDate of experience: October , ( % 80.00)
trustpilot
POSITIVE 🙂
2018/10
Everything was greatEverything was great - quickly and without problems ( % 56.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
excellent teamexcellent team，excellent service ，You will never regret your choiceDate of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/10
Cheap and fast, convenientReally a great insurance company Online insurance is convenient ( % 46.67) Applying for premiums is also very fast ( % 26.00) Will continue to use next timeDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
QuickQuick, fair price - worth it!Date of experience: October , ( % 50.00)
trustpilot
POSITIVE 🙂
2018/10
Reasonable cost and quick claim handlingI purchased rentalcover insurance anytime I rent a car ( % 26.67) Very efficient claim handling and save you a lot compared with insurance from rental car company ( % 20.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
overall I had good experience with…overall I had good experience with RentalCoveDate of experience: October , ( % 46.67)
trustpilot
POSITIVE 🙂
2018/10
Excellent serviceExcellent service ( % 100.00) Unfortunately we needed to use the insurance to cover a damage of approx ( % -50.00) Euro ( % 0.00) The bureaucratic process was very intuitive, the refund was extremely fast, covered all the expenses, as they promised ( % 20.00) We were so surprised - for the best ( % 55.00) Next time, I will definitely use their service again ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
excellentexcellent: best insurance company with which i have ever had dealingsDate of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/10
Everything worked wellThe processing at the airport was efficient ( % 0.00) The car was better than expected ( % 20.00) An insurance claim for damage to the car whilst I had it was resolved without hassle ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Excellent service regarding claim from the rental companyDate of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/10
I find using RENTALCOVER effective and ( % 60.00) ( % 0.00) ( % 0.00) I find using RENTALCOVER effective and efficient ( % 60.00) Need however to be totally informed of the coverage in fine prints, so that you can deflect the intense cross selling by the car rental companies ( % 15.42) A tabulated list off cover by RENTALCOVER would help ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
A very big problem solvedI had a very big problem with budget rent a car company in Spain on La Palma island, because of a screw that I picked up along a main road with subsequent towing truck call and other hassles that rental cover after over months of battle (due to budget car's enormous delay and lack of communication) solved brilliantly ( % 10.21) They reimbursed me up to the very last cent ( % 0.00) (over euros) ( % 0.00) Very good service ( % 91.00) Thank youDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
TrustworthyTrustworthy ( % 0.00) Got all my money back without much problemsDate of experience: October , ( % 10.00)
trustpilot
POSITIVE 🙂
2018/10
All easy peasy, very happyGetting an offer, buying and (hear! hear!) claim refund processes were fast, easy and professionally managed ( % 29.58) Would certainly use again if needed ( % 21.43) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
excellent servicesVery easy to book at fair prices ( % 71.11) Uncomplicated and efficient processing ( % 0.00) A claim was assessed and approved in a short time ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Very Good serviceVery good service after a damege to my rental car ( % 80.50) Will continue usingDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
one of the best deellDate of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/10
Had a big problem( to me)Had a big problem( to me) ( % 0.00) Took a while to sort out but Rental cover came up with my claim money in the end ( % 0.00) Very grateful ( % 20.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Peace of mind ( % 0.00) Totally worth it ( % 30.00) They processed my claim very smoothly and without any problemsDate of experience: October , ( % 52.00)
trustpilot
POSITIVE 🙂
2018/10
ExcellentGood service, fast and realy cheaperDate of experience: October , ( % 20.00)
trustpilot
POSITIVE 🙂
2018/10
Well-organized processes and quick…Well-organized processes and quick responseDate of experience: October , ( % 33.33)
trustpilot
POSITIVE 🙂
2018/10
Very easy to deal with ( % 56.33) Very easy to deal with ( % 56.33) However claim took a month to process instead of the days advertisedDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Good and confident companyGood and confident company! Respond on timeDate of experience: October , ( % 60.83)
trustpilot
POSITIVE 🙂
2018/10
DEALING WITH THIS COMPANY HAS BEEN AN…DEALING WITH THIS COMPANY HAS BEEN AN ABSOLUTE NIGHTMARE ( % 20.00) I had to submit the SAME documents several times before my claim was finally processed, and now after getting approval for reimbursement I've been stuck in the "payment" stage of this process for two weeks now! Despite SEVERAL attempts to get RentalCovers to reimburse me via PayPal, they have made every excuse to act like they're having an error, and even sent me the error they received which TOLD THEM to contact paypal which they have refused to do ( % -1.00) So to clear any blame they were trying to put on ME, I contacted PP to confirm and rule out anything that could possibly be causing delays on my end; and when PayPal themselves told me nothing was wrong with my account and RentalCover needed to get in touch to fix their account, RentalCovers STILL refuses to address the issue on their end, and is instead being unprofessionally demanding of bank account information through EMAIL (how dumb do they think I am?!) I have asked for the option to either submit my banking info in a secure manner, or for them to provide their PayPal user name so I can send a money request (which is what PayPal advised) and they have NOT answered me ( % -9.38) Just mail me a freaking check at this point! It'd be faster! I want my money and I'm EXTREMELY frustrated and annoyed that it has taken ALMOST TWO MONTHS to get to this point ( % -55.00) There is SOME KIND of scam going on here! ****** IN REGARDS TO THE COMPANY'S RESPONSE BELOW******* You did NOT handle the issue quickly, and I have about emails back and forth with the SAME customer service rep demanding my banking info; no apology for blaming me for the error that wasn't on my end, no apology for making the process extend an EXTRA two weeks because you refused to contact PayPal ( % 21.67) It took a MONTH and a HALF for me to receive payment; I dont care if the situation was "unique" the customer service was despicable ( % 10.42) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Legit and TrustedAt first I have doubt if this is real ( % 22.50) But now I really trust them as the team was handling my claim very fast and professional ( % 18.67) All you need to do is prepare all necessary document and submit to them ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Thank youIt was comfortable, fast and convenient ( % 30.00) Thank you ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Fast and professional serviceI received fast and professional service !!! Someone burst to the car and broke windows ( % 17.38) I received all the money after a few days from the insurance company "rentalcover" Without problems and without unnecessary bureaucracy There is no doubt that making insurance at "rentalcover" has proven itself in unfortunate circumstances ( % -36.67) I will make sure to do the next car insurance through the "rentalcover" companyDate of experience: October , ( % 25.00)
trustpilot
POSITIVE 🙂
2018/10
very good professional and fastDate of experience: October , ( % 50.50)
trustpilot
POSITIVE 🙂
2018/10
About my Spain trip under Rental insurance ( % 0.00) First of all: sorry my poor English language ( % -16.25) I am totally satisfied by the attention and care I received from Rental Cover ( % 50.00) I made my trip under sensation I was well covered at any time ( % 0.00) Obviously I should recommend Rental Cover in future ( % 0.00) Thanks very much to all Rental Cover's crew ( % 23.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Good Customer Service, Insurance NOT Accepted at Car Rental DeskI had no problem communicating with RentalCover ( % 70.00) com, however we were forced to pay the basic insurance at the EuropCar's rental desk at Edinburgh airport, because they didn't accepted our full cover from RentalCover ( % 1.67) com, nor the coverage we have with our credit card ( % 0.00) Their basic cover at the desk was approx ( % 0.00) x the full coverage we had from RentalCover ( % 35.00) com -_-Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Very easy process simple straight…Very easy process simple straight forward and claim settled easily and quickly one if the best Car Insurance company’s I have used globally ( % 32.93) Would recommend them highly to anyone ( % 16.00) Regards David John ReadDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
I have learned the best way to cut…I have learned the best way to cut rental car costs is to organise my own insurance ( % 86.67) Rentalcover made the promise that it is the cheapest cover available and if it's not, it will match or better ( % 45.00) They were true to this claim ( % 35.00) I have never tested their claims process but then I hope I never need too but at least I have perceived, affordable protection from car rental claims ( % -30.00) GeoffDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Excellent serviceExcellent service: simple and clear claims process, fast and efficient money refund in the case of a claimDate of experience: October , ( % 32.50)
trustpilot
POSITIVE 🙂
2018/10
Promptly follow up and settlementPromptly follow up and settlement ( % 0.00) Much appreciated ( % 20.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Quick and easyQuick and easy ( % 38.33) Direct contact with a real person no call center ( % 6.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Insurance claimPut through an insurance claim and was very happy with how it was dealt with ( % 100.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
I had a not very good experience with…I had a not very good experience with you guys ( % -26.92) I rented a car thu one of the companies you deal with in Milan ( % 0.00) ( my reference I-E-INS ( % 0.00) ) ( % 0.00) Long story short ( % -2.50) After months they reply to me that the costs that I paid will be reimbursed to my credit card ( % 0.00) That email was like weeks ago ( % 0.00) They send it to a PayPal compNy ( % 0.00) Which I don’t deal with ( % 0.00) Am still waiting ( % 0.00) Best RegardsDate of experience: October , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/10
Easy to rent a d also quick to solve…Easy to rent a d also quick to solve the damage cover insurance ( % 36.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/10
Find on the insurance market!Unfortunately (or fortunately) I didn’t have to use insurance from Rentalcover ( % 40.00) com because there were no accidents and the distributor returned the deposit in full, but the idea and service were great!Date of experience: October , ( % 35.00)
trustpilot
POSITIVE 🙂
2018/9
Good value and easy to arrange…Good value and easy to arrange additional insurance coverage ( % 52.22) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
the real experience will be…the real experience will be if something really will happen and Rentalcar cover will need to give money and not only to take ( % 15.00) but so far so good, never had that experience ( % 40.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Tricky Company and please avoid ( % 0.00) I have submitted my claim in July and Claim team informed me that I cannot get full claim paid as per their advertisement ( % 35.00) It would not cover to damage fee charged from rental car ( % 0.00) This is really tricky, I don't want to take my time to have long conversation on such fee around $ then agreed as offering to get my claim ASAP ( % 5.00) I completed all process as required and get email that I will get paid within days ( % 0.00) However, as at today, I have never get my claim, it's almost months not within day as its advertisement ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Highly recommendedI'm so pleased I found out about rentalcover ( % 33.00) com! Before, I was always nervous renting cars, worrying about the cost if involved in an accident or being charged for a pre-existing scratch ( % 0.00) I'm also happy to save some time at the rental desk, as well as the money, by confidently saying no to all the extra insurances they try to sell ( % 43.33) This is insurance that gives me peace of mind with real cover AND saves me money ( % 20.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Good advice and the best priceIn any trip I have always made an additional insurance with rentalcover, because I found a good advice and the best price ( % 85.00) Fortunately I have never needed to use it, I hope that if it happens they are able to solve the problem ( % 45.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Full coverage at a reasonable priceFull coverage at a reasonable price ( % 25.00) Compare with other offers and you would be the cheapestDate of experience: September , ( % -1.25)
trustpilot
POSITIVE 🙂
2018/9
You have my full recommendationYou have my full recommendation My experience is excellent NuritDate of experience: September , ( % 56.67)
trustpilot
POSITIVE 🙂
2018/9
Quick cheap and trustworthyQuick cheap and trustworthy ( % 37.78) What more do you want from an insurance company?Date of experience: September , ( % 50.00)
trustpilot
POSITIVE 🙂
2018/9
Excellent price and great serviceI had to make a claim with RentalCover ( % 90.00) com ( % 0.00) I submitted the claim on Sunday evening and my refund was in the bank on Thursday of the same week ( % 0.00) Their price of the insurance was also less than half of that offered at the rental desk ( % -16.67) I could not fault them in any way ( % 0.00) Yes, this is an insurance company!!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Great serviceGreat service, great value, highly recommended ( % 58.67) Very easy to obtain the required cover ( % 56.33) Now a repeat user and will use again ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
I am surprised how fast they handled my…I am surprised how fast they handled my claim!Date of experience: September , ( % 15.00)
trustpilot
POSITIVE 🙂
2018/9
They just do waht they promise they doThey just do waht they promise they do ( % 0.00) Easy to claim damage and fast processed!Date of experience: September , ( % 31.67)
trustpilot
POSITIVE 🙂
2018/9
Best company everOur claim was completed with money transfer to bank account within weeks after we start submitted our claim ( % 100.00) ”Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
No issuesNo issues ( % 0.00) Happy to have found you ( % 80.00) Car hire company excess cover way too high ( % 16.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
I have saved money compared to local-dealer insurances ( % 0.00) I have saved money compared to local-dealer insurances ( % 0.00) Once in touch with the customer support, I had a very good experience and was treated fast and profesionally ( % 55.50) I can only reccomend RentalCover ( % 0.00) com ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Luckily nothing happenedLuckily nothing happened, so I didn't need your services ( % 33.33) I hope next time it will be the same!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Have never had any problems with…Have never had any problems with signing up and staff are fantastic and always ready to answer any/all queries no matter what ( % 30.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Very competitive policy and fast claim serviceVery competitive policy and fast claim service ( % 20.00) Regular user, once needed to make a claim, the process was fast and simple, everything done in one week ( % 6.67) Recommended!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
So far so goodDate of experience: September , ( % 10.00)
trustpilot
POSITIVE 🙂
2018/9
Very helpful and curtiousVery helpful and curtious ( % 20.00) They did what I needed them to do in a timely manner ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
I've bought insurance from Rental Cover…I've bought insurance from Rental Cover for a number of trips ( % 0.00) It's been easy and a lot cheaper than buying at the counter ( % 43.33) So far, I haven't had to make a claim, but other aspects of their service have been all one could ask for!Date of experience: September , ( % -1.25)
trustpilot
POSITIVE 🙂
2018/9
Great value for money and certainly…Great value for money and certainly much cheaper than what the car rental agencies in Australia offer ( % 50.00) And what they offer doesn't include everything covered, while RentalCover ( % 0.00) com does cover everything ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
A good trip with a happy moodWhen I rent a car with RentalCover ( % 75.00) com I feel very smooth in my mind, because I really don't need to worry about anything for my rental car ( % 36.00) That' quite important for me, since I got a happy mood during my travel ( % 60.00) Nothing is better than a good trip ( % 60.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Great product and easy to organiseDate of experience: September , ( % 61.67)
trustpilot
POSITIVE 🙂
2018/9
A small price for peace of mindWe bought car rental insurance through rentalcover ( % -25.00) com for days in NZ in January this year ( % 0.00) It was much cheaper than that offered by the rental company and covered many more possible scenarios ( % 30.00) We also had coverage available through our credit card, but their excess cost more than the policy we bought ( % 45.00) We did end up with stone chips in our windscreen which cost about $ to fix ( % 0.00) The full amount was refunded by rentalcover ( % 35.00) com ( % 0.00) The claims process was quick and easy and the refund was deposited promptly ( % 38.33) We are now in Croatia with a hire car for days and have again chosen coverage with rentalcover ( % 0.00) com ( % 0.00) It gives us complete peace of mind knowing that we are fully covered for a very modest cost ( % 11.50) We have absolutely no hesitation in recommending rentalcover ( % -10.00) com ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Online Chat was during the breakdown…Online Chat was during the breakdown (tyre damage) very useful ( % 39.00) After the Trip I submit the case and all went quite fast until I got my money back ( % 10.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
competitive insurance I have good…competitive insurance I have good experiences with the handling of damage ( % 70.00) I can recommend this insuranceDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Cheaper and more comprehensive than the…Cheaper and more comprehensive than the car rental companies' insurance policies ( % 50.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
I received very good assistance when I…I received very good assistance when I called your office to extend my rental cover and your staff called back promptly when I selected the call back option ( % 45.50) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Nice price especially when you travel…Nice price especially when you travel in European countries ( % 15.00) Recently I rented a car in Spain and used this RentalCover insurance at around dollars ( % 0.00) It incredibly saved my money ( % 90.00) Because the Rental company, Hertz, offered the full coverage insurance about euros ( % 35.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
fast and reliablefast and reliable ( % 20.00) thank you! till next year!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Always good until the claim I had to…Always good until the claim I had to make, then was bombarded with the same questions & same request for info which I already gave time & time again, mnths & I still don’t have my refund, not happy,Date of experience: September , ( % 35.00)
trustpilot
POSITIVE 🙂
2018/9
BrilliantI really want to thank Melissa ( % 20.00) She helped me in this trouble, this hard matter ( % -24.58) The company accomplished my fair claim ( % 45.00) Very recommendable Melissa and the company Witherspoon ( % 20.00) Both serious, worried and kind ( % 13.33) She took care my claim very quickly ( % 43.33) She carried out very responsibly and I finally refunded the rental car insurance ( % 13.00) Thanks a lot ( % 20.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
I had a very smooth experience with my claimI had a very smooth experience with my claim ( % 52.00) The form was easy to fill and the issue was resolved quickly ( % 38.33) Great job !Date of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/9
Reliable and efficientFast, precise, and totally helpful!Date of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2018/9
Very competitive pricesVery competitive prices, friendly staff and quick and easy claim process ( % 33.54) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Good serviceCan highly recommend ( % 43.00) Efficient pick up, clean new car, minimal time in pick up and delivery ( % 13.43) Pleasant staff ( % 73.33) Excellent value ( % 100.00) No problems ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
All questions were given full and…All questions were given full and immediate response using the chat option ( % 35.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
An excellent productNo fuss or hassle ( % 100.00) Very useful step by step approach to customers ( % 39.00) And it saved me money ( % 0.00) I shall use RentalCover again, without hesitation ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
amazing serviceSimple steps, clear procedures and speedy response on buying insurance, answering enquiry, lodging claims and settlement are indeed amazing to me!Date of experience: September , ( % 43.33)
trustpilot
POSITIVE 🙂
2018/9
Very good valueSimple to arrange, great cover, and very good valueDate of experience: September , ( % 87.33)
trustpilot
POSITIVE 🙂
2018/9
A very good serviceWorked fine and fastDate of experience: September , ( % 66.33)
trustpilot
POSITIVE 🙂
2018/9
got rental cover with my car…got rental cover with my car booking ( % 0.00) Always try to do this when booking as i do not like being pushed by car rental companies on the day to suddenly cover extras ( % 0.00) I booked at Gold car Europe this time and true to car companies , suddenly my rental cover was not enough and needed extra cover and deposits on my credit card ( % 8.75) Not what you want on holiday ( % 0.00) I had no choice but to cancel my rental cover and take the car rentals cover ( % 0.00) Rental cover was helpful in canceling my cover with them and i did not have the double insurance in the end ( % 0.00) Will use rental cars and cover againDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
A great choiceWe have used RentalCover many times and always been happy with the service received ( % 70.00) A far better option than taking the additional coverage on offer from the hire co ( % 30.00) Peace of mind at a reasonable rate ( % 20.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Good serviceVery helpful and reply promptly ( % 70.00) Well done!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
RecommandClaim settled reasonably ( % 20.00) Recommand ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Good insuranceDidn’t need to make a claim so cannot comment on that aspect,but price was good and any queries I had were resolved quicklyDate of experience: September , ( % 70.00)
trustpilot
POSITIVE 🙂
2018/9
The customer team help me finishing the…The customer team help me finishing the claim step by step, they made the process easily and smoothly for me ( % 41.67) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Superb serviceEffiecient and helpful ( % 100.00) Can't speak more highly out RentslCiver ( % 33.00) Com ( % 0.00) Luckily we did not have any accidents whilst we were away on holiday but it was easy to arrange the appropriate cover and received all of the required information so we were informed of what to expect and advice ( % 42.22) Thank you ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
EfficientTheir staff are friendly ( % 37.50) The claiming process is clear and transparent ( % 10.00) I would recommend it ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Best car rental company in NZBest car rental company in NZ ( % 100.00) Staff are friendly and always willing to help ( % 31.25) We have used Go rentals a number of times and have always had a good experience ( % 70.00) Their cars are clean and in a good state of repair ( % 53.33) You will not regret the experience ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Best alternative to rental car companies ( % 100.00) Best alternative to rental car companies excess cover with cover for all or near to all items excluded by the car rentals at less the daily rate they offer ( % 23.33) Have only taken out cover with RentalCover, yet to make a claim and hopefully stays that way so cannot give opinion on claims handling ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Quick and easy cover that is much…Quick and easy cover that is much cheaper than rental agencies by farDate of experience: September , ( % 35.00)
trustpilot
POSITIVE 🙂
2018/9
Nice serviceNice service All was resolved rapidly ( % 60.00) We were very satisfied with the professionalism of this company ( % 65.00) ChristianDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
No bad surpriseNo bad surprise, very efficient, cancellation and refund within views days ( % -5.00) Perfect experienceDate of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/9
Excellent service!Excellent service ( % 100.00) Thanks for all!Date of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2018/9
Most importantMost important, your co ( % 45.00) covers the items that I need at a reasonable price ( % 20.00) Your response to my questions replied promptly ( % 0.00) Thanks to your staff ( % 20.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
I have only used this service onceI have only used this service once, but I had a wonderful experience of using it ( % 33.33) During this trip, I purchased towing insurance extra, and I used it after about minutes when I accidentally crashed another truck ( % 0.00) The towing driver is a very nice person ( % 78.00) He drove me back to the car rental, and switched a new car for me immediately ( % 6.82) It wasn't too painful for me ( % -70.00) And I had no other problems since ( % 6.25) Overall, I was very happy with the service ( % 50.00) I'll definitely choose this service again when I need to rent a car ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
So far so goodThe process of obtaining the insurance is very quick and easy to use with no hidden extras ( % 26.25) The policy doc was sent quickly ( % 33.33) I have used them times now ( % 0.00) However i have not tried to make a claim which is the real test i suppose ( % 20.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Buy this instead of car rental company in IcelandWe got flat tire in the middle of a gravel road in Iceland ( % -1.25) While we couldn't reach BlueCar Rental's emergency hotline all night long ( % -5.00) We are able to livechat with RENTALCOVER and advised what to do and how to submit claim afterward ( % 50.00) During livechat, the network disconnected, RENTALCOVER even phoned us, but since we changed to a local Sim, and the personnel could not reach us ( % 0.00) He then emailed us in no time with all informations and also explained the network disconnected and so on ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) The claim was smooth, it was done within a week ( % 40.00) While we never submit any claim during our travel previously, and have no support from car rental coz we never reach them until hours later in next morning ( % -5.56) We are glad that we purchased RentalCover but not the insurance from the car rental company ( % 50.00) Regular travel insurance plan is not enough to cover the high damage cost from Iceland % of car rentals in Iceland do not offer zero deductive plan ( % 5.33) And the price is even cheaper from RENTAL COVER ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Great plansCustomer service skills were excellent and everything was explained in simple terms to understandDate of experience: September , ( % 60.00)
trustpilot
POSITIVE 🙂
2018/9
No hasslesNo hassles ( % 0.00) Gave answers quickly ( % 33.33) Would use again ( % 0.00) :-)Date of experience: September , ( % 50.00)
trustpilot
POSITIVE 🙂
2018/9
Thanks for the good service ( % 45.00) Thanks for the good service ( % 45.00) David ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Very satisfied everything vent smoothDate of experience: September , ( % 65.00)
trustpilot
POSITIVE 🙂
2018/9
Easy and reliableI had a little accident while renting a motorhome in Scotland, I made the claim after the rental period and I was refund in few days ( % 1.53) Everything easy, I would recommend Rentalcover and I will use it again ( % 43.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Since we didn't need to file a claim I…Since we didn't need to file a claim I can't comment on that side of the service but my contacts with customer service about the policy were answered quickly and satisfactorily ( % 33.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Great serviceGreat service! Staff has empathy for their customers ( % 100.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Great serviceDate of experience: September , ( % 80.00)
trustpilot
POSITIVE 🙂
2018/9
Very good hassle free arrangement ( % 65.50) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
An inadequate experience with the full protection insuranceTo whom it may concern, I´d like to inform you that the vehicle I rented on Jul at Geneva Airport suffered a small dent on the right side of the while it was parked on a public road in Neydens, France ( % 9.64) I had also payed a Full protection insurance from Rental cars when I rented it from Buenos Aires ( % 35.00) When I returned the vehicle at the office, I was given a receipt of estimated rental charges for CHF ( % 0.00) ( % 0.00) Budget-Avis counter staff told me that with that receipt I had to contact Rentalcover ( % 0.00) com to reimburse me Budget´s charge ( % 0.00) At Rentalcover I was asked to upload different documents,which I did, but they also request receipts from Budget showing that the repairs have been undertaken ( % 0.00) I claimed these receipts on several occassions to Budget and I had no response since I started my claim on July th ( % 0.00) Unfortunately, I have to tell you that today I was just informed by your company that my case was closed down due to the lack of response from Budget to get the repair invoices after several claims made by myself as a customer and your own company ( % -4.68) Honestly, it´s still not clear to me if that means that it was not solved successfully ( Reference: CQY-PT-INS) ( % 43.33) So,do I have to assume that I won´t get any reimbursement for the invoice of CHF ( % 0.00) despite having paid a full protection insurance to Rental Cars?Date of experience: September , ( % 35.00)
trustpilot
POSITIVE 🙂
2018/9
Great price and customer support ( % 80.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Quick feedbackDate of experience: September , ( % 33.33)
trustpilot
POSITIVE 🙂
2018/9
Quick easy as to bookDate of experience: September , ( % 38.33)
trustpilot
POSITIVE 🙂
2018/9
We have been using Rentalcover ( % 0.00) com for…We have been using Rentalcover ( % 0.00) com for a few years now, great service, easy to use website and there is no hassle or worry ( % 34.44) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
very goodvery good for everything more than I expectDate of experience: September , ( % 46.67)
trustpilot
POSITIVE 🙂
2018/9
Have used Rentalcocer ( % 0.00) com for a number of yearsHave used Rentalcocer ( % 0.00) com for a number of years now, although never had to use the service, feel confident that they are there should I need them ( % 50.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Have found this company to give…Have found this company to give excellent cover and prices ( % 100.00) Very good when contacted with any issues ( % 91.00) Will use in future!!!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Commentary in generalI do not have any spcials but I want to point out, that until now, my experiences with Rental Cover (Rental car) are very good so I have nothing to claim ( % 91.00) Regards Dieter Porwych (My car rental in Faro starts October st and will end November nd ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Attentive and fast serviceDate of experience: September , ( % 30.00)
trustpilot
POSITIVE 🙂
2018/9
very easy and quick confirmDate of experience: September , ( % 44.83)
trustpilot
POSITIVE 🙂
2018/9
very quick easy to deal withvery quick easy to dell withDate of experience: September , ( % 40.83)
trustpilot
POSITIVE 🙂
2018/9
Excellent for price and quality of claim processGreat communication from all staff I dealt with ( % 100.00) The cover is sound and far cheaper than insurance offered by rental companies Definitely use them againDate of experience: September , ( % 16.67)
trustpilot
POSITIVE 🙂
2018/9
Nothing extra thanksEvery time I showed the rental cover to a USA company, they backed down trying to sell me cover ( % -7.78) This shows that this cover is hard to beat and good value for money ( % 20.42) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
I called from USA to a Spanish phone…I called from USA to a Spanish phone number, then I was attended in English, by a nor Spanish neither English person and with no possibility to speak in a decent Spanish and with my problems unsolved ( % 2.38) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Honest business ( % 60.00) Honest business ( % 60.00) I had booked for days insurance but in the end i could only get the car for days, and i asked them to refund me the difference, which they did without any hassle!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
The team at rentalcover went above and…The team at rentalcover went above and beyond for me ( % 0.00) When renting a car in mexico that spend an hour over the phone resolving issues with the local rental company who breached the policy (suddently demanding $ usd in deposit of we did not use their insurance) ( % 0.00) I did have a feeling the Mexican company would do this, so I had spoken to the rentalcover team prior to leaving ( % 0.00) They looked into it further and gave me a direct number to call in case there were any issues) ( % 5.00) Could not be happier with the assistance I got from the team ( % 0.00) ThanksDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
I found Rental Cover professional and…I found Rental Cover professional and polite ( % 10.00) Problem resolved in short time ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Great priceGreat price ( % 80.00) Have not had to make a claim, so I can not speak to that ( % 0.00) Their service otherwise is excellent ( % 100.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
We rented the car through you on the…We rented the car through you on the internet ( % 0.00) Fine altho we seem to have been able to get a better deal AFTERwards buy other companies ?!? (maybe - always afterwards) BUT we NEVER ordered Insurance which was AUTOMATICALLY ADDED ( % 31.51) We were unable to cancel the insurance even before we took possession of the car ( % -50.00) We feel that was a rip off ( % 0.00) We will NEVER use your company again because of that ( % 0.00) We rented a car - that part was fine ( % 41.67) But not fair to be sold something we never ordered nor wanted ( % -35.00) We are covered adequately by Our Credit Card ( % 33.33) We tried to get a refund by phone and email but to no avail ( % 0.00) David OlschewskiDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Very goodI have always received good customer service and a very good product to cover my needs ( % 60.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Fulfilled the promiseFulfilled the promise ( % 0.00) Fast, simple and hassle-free management ( % 10.00) Completed satisfacedDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Great!I did not need your assistance, but I know I was completely safe with your insurance ( % 50.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Not a happy customer as I didn’t get…Not a happy customer as I didn’t get the car I payed for and had to re hire another car a t another cost to me as the credit card deposit wouldn’t go through at £ ( % 20.00) so ended up with a Vw up direct from your supplier in Portugal and it took ( % 10.00) hrs to sort out so I payed twice for car that was not a good start to my holiday ? A full credit would be great full ? Please respondDate of experience: September , ( % 28.75)
trustpilot
POSITIVE 🙂
2018/9
FANTASTIC YET ECONOMICAL COVER ( % 35.00) FANTASTIC YET ECONOMICAL COVER ( % 35.00) ( % 0.00) I haven’t had to claim and hope not to - but the cover IS extensive , super value , and a great web experienceDate of experience: September , ( % 37.78)
trustpilot
POSITIVE 🙂
2018/9
Very efficient costomer service when…Very efficient costomer service when you need their help ( % 20.00) I would recomend this company to anyone ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
RentalCover ( % 0.00) com are fantasticRentalCover ( % 0.00) com are fantastic, I would not use anyone else, their premium are very low ,a lot lower than other companies I have used before and I had two minor claims and they payed me very promptly with little fuse and little paperwork, I will always use them from now on ( % 0.71) Sincerely Keith Blakemore ( % 50.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Car delivered on time at Cairns…Car delivered on time at Cairns downtown Thrifty office ( % 0.00) Very pleased as we were presented with a "new car" !! Only delivery kms on speedo ( % 28.77) We were allowed to drop off at Cairns Airport with no additional charges ( % 0.00) Happy customers will now stick to "RentalCover ( % 80.00) com" for future rentals ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
So far so goodDate of experience: September , ( % 10.00)
trustpilot
POSITIVE 🙂
2018/9
I had a very good experience with…I had a very good experience with rentalcover ( % 91.00) com my one concern was resolved very quickly and efficiently ( % 43.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Never had to claim and never ever had a…Never had to claim and never ever had a claim but felt comfortable knowing I was covered Will use again their policy offered so Much more at a better priceDate of experience: September , ( % 46.67)
trustpilot
POSITIVE 🙂
2018/9
Excellent service and i would highly…Excellent service and i would highly recommend ( % 58.00) I did a fair bit of research before choosing Rental cover ( % 70.00) Plus i also contacted via the online assistant and was very impressed with the quick and friendly help i received ( % 56.94) Cheers Pete Mc ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Staff is very helpful and niceStaff is very helpful and nice, I will recommend to my friends and keep on using this company ( % 33.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Claim for a chip on windscreenI made a claim (for a chip on a windscreen) and got the full refund within less than a week ( % 9.17) And I know how rental companies try to (not!) deal with windscreen insurance ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
A comparatively good price in an…A comparatively good price in an otherwise overpriced commodity ( % 70.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Great Company totally recommendedGreat company, % reliable, professional and honest! Top notch customer service! We need more companies like RentalCover in our world ( % 46.25) Totally recommendedDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Fantastic prompt service and rates ( % 40.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
I had a very positive experience with…I had a very positive experience with the RentaCover Team ( % 29.55) They have promptly and very efficiently informed me about the 'couverture' offered by RentalCover ( % 20.00) The cost of my rent car insurance with RentalCover was in fact far lower than the one offered at the counter of the car renting company ( % 10.00) It is no doubt that I will without hesitation recommend RentalCover to my friends ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Rental Cover's aftercare service is excellent ( % 100.00) Rental Cover's aftercare service is excellent, thanks for resolving my problem so quickly!Date of experience: September , ( % 60.00)
trustpilot
POSITIVE 🙂
2018/9
Very good service from the online…Very good service from the online staff ( % 80.50) I texted him questions and he made a long distance call to me to clarify important issues before my trip ( % 17.50) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
I used Rentalcover ( % 0.00) com for a trip in IcelandI used Rentalcover ( % 0.00) com for a trip in a rental camper van, and the team was very helpful with sorting out any questions I had in regards to the exact (and location-specific) terms of coverage ( % 22.50) Fortunately, I did not have to make any claims, but given my experience so far I would feel confident in using rentalcover again, or recommending it to friends and family ( % 33.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Great rates and terrific serviceGreat rates and terrific service, recommend Rentalcover and Rentalcars to everyone ( % 26.67) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Everything worked fine ( % 41.67) Everything worked fine ( % 41.67) I needed help to understand the coverage before actually finish the purchase and got it through a quick call (i would love I could use the chat for that though, but still nice experience with the customer service) ( % 35.83) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Excellent & nice service ( % 80.00) Look at it before decidingThe service is excellent but not being able to access the conditions of the policy I had doubts about some coverages and the tourists would help us to know the details of the general coverage in NZ, for example "insurance" that covers the injuries caused by a vehicle accident ( % 51.67) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Highly competitive prices and immediate…Highly competitive prices and immediate follow-up when confusion arose ( % 16.00) One of the operators persevered until I had the problem solved and I spoke to the same person for the entire time ( % 0.00) I was quoted an inflated price through a third party website but rental cover made it achievable ( % 0.00) Thank you ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
RentalCover was reliable and fastRentalCover was reliable and fast ( % 20.00) Great customer assistance! They solved my problem and covered the damages I had, like they promised!Date of experience: September , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/9
Insurance hiccupThe process of booking the insurance with RentalCover ( % 0.00) com was quite positive ( % 22.73) However it all became unraveled at the desk of the rental car company when the would not accept the insurance cover provided by the company ( % 0.00) I was left with no alternative but to accept this and pay a large premium to finalise the transaction ( % 10.71) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Very good customer serviceVery good customer service before and during the contracting of the insurance ( % 80.50) Fortunately, I did not need to use it ( % 40.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Honest, professional, quick, cheapVery honest, very professional, and very quick ( % 36.61) I had a little problem with a rented car, and Rentalcover resolved immediately, and they continued to worry about me in the following weeks ( % -9.38) I hope, one day, all companies are like that ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Great valueThis is my second time using RentalCover ( % 40.00) com and they offer the best coverage for the lowest price ( % 100.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Good value for moneyGood value for money and they allowed me to cancel my existing policy to replace with an equivalent one at a much cheaper price ( % 45.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
All was okAll was ok , most of the procedure was smoothDate of experience: September , ( % 50.00)
trustpilot
POSITIVE 🙂
2018/9
Great serviceGreat service! Got my claim settled quickly and efficientlyDate of experience: September , ( % 66.67)
trustpilot
POSITIVE 🙂
2018/9
Car insuconfusionWe booked a car with full insurance cover from Malaga ( % 35.00) When we got to the Goldcar counter the assistant told us we had to have a further insurance ( % 0.00) We were unhappy about this but took it as she said we would not be covered ( % -60.00) On our return we contact Rental car and after sending them a copy of the Goldcar contract they refunded us with the insurance ( % 0.00) We ere pleased with the service from Rental car but are still confused as to what insurance we should take next time ( % 3.33) We have read a lot of emails from Rental car but still do not understand our position, rental car gave us an excellent service ( % 100.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Excellent jobEvery question is answered in seconds, people are always ready to help ( % 60.00) Absolutely pleased with the service ( % 50.00) Will definitely recommend to all my friends ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Helpful Staff and Reasonable PricesRentalcover is a great way to save your money if you want to hire a car abroad ( % 50.00) Fortunately, we didn't need to use it on our holiday in Spain but we weren't so worried about the possible damage in their narrow streeets and tough parking conditions ( % -4.72) Besides, the staff are really helpful ( % 20.00) We asked the online consultant to send us a copy of the insurance in other languages, and he did it immediately ( % -12.50) It was vital for us, as we didn't have time to wait at all ( % 10.00) I'd recommend this company, as they're able to solve your problems for quite reasonable prices ( % 35.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
We received excellent service and we would like to say thank you for the devoted service ( % 100.00) We are very satisfied customer!Date of experience: September , ( % 65.00)
trustpilot
POSITIVE 🙂
2018/9
Very helpful customer service staffDate of experience: September , ( % 20.00)
trustpilot
POSITIVE 🙂
2018/9
Excelent serviceExcelent service, very good experince with rentalcover, no doubt to work again with you ( % 91.00) Best regards ( % 100.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Quick and simple settlement of a claimI had damaged the rental car (scratch on the side) and I uploaded the requested documents on the Rentalcover webpage ( % 16.67) The case was settled within week without any further inquiries or discussions ( % 0.00) I will definitely consider Rentalcover again ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Good job!Reimbursment was done at it's best, although there were some problems with documents from rental company regarding damage estimationDate of experience: September , ( % 85.00)
trustpilot
POSITIVE 🙂
2018/9
Secure PaymentVery Nice jobDate of experience: September , ( % 50.00)
trustpilot
POSITIVE 🙂
2018/9
Perfect serviceEasy, fast and helpful ( % 60.00) I couldn't ask for a better service ( % 50.00) Thank youDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
quick service with great service!Date of experience: September , ( % 56.67)
trustpilot
POSITIVE 🙂
2018/9
I had an excellent experience with…I had an excellent experience with rental cover ( % 100.00) I unfortunately met with an accident and had to make a claim ( % -50.00) I found the rental cover team very responsive and they settled the claim quickly ( % 26.67) They also made the process hassle free for them ( % 40.00) I would highly recommend them ( % 16.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Damage expanses coverFollowing my claim and relevant documents submit I received a refund in short time and with low money transfer fees ( % 13.33) I cannot expect more ( % 50.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Excellent customer service ( % 100.00) Excellent customer service ( % 100.00) My claim was approved very quickly as promised and the money was transferred to my account on time ( % 43.33) I would definitely purchase the insurance on my next car rental ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Exceptionally good company for rental insurance ( % 70.00) Fast, Trustworthy ( % 20.00) Thanks for your work ( % 20.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Marvellous and awesome jobMarvellous and awesome job! My problem has been solved ( % 100.00) I like the service provide ( % 0.00) The staff is helpful and lovely too ( % 50.00) Highly recommend it ( % 16.00) Keep it up!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
I really wish I had a more positive…I really wish I had a more positive review to write about the service of this comany ( % 32.55) Ofcourse you always sign up for insurance hoping you won't need it, but when you do need it you expect it to be more of help than a burdain ( % 50.00) In hindsight I wonder if I wouldn't be better off just paying the rediculous high car rental insurance price for full coverage ( % 33.67) They promise treating your claim in days and I wonder if that ever really happens ( % 20.00) I kept getting requests for additional info while I litteraly provided all the info necessary to treat the claim ( % 0.00) I got appproved finally after two weeks but I am still not confident that I will see any money after all ( % -12.50) I will keep you posted about that ( % 0.00) All the positive reviews have fooled me and after how my simple claim was handled I can't believe that other people who actually file a damage claim can be really satisfied with the service ( % 12.05) It just all seems so fishy and unprofessional that I quickly lost trust in this company ( % 33.33) When you are charged for the damages on your credit card which is usually the case, you lose a substantial amount of credit card charges that this insurance doesn't cover ( % -25.00) Many things to take into consideration when you take on a third party rental insurance ( % 25.00) Right now I unfortunately can't say I would recommend it and I doubt that I will ever sign up for it again ( % -10.71) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Everything smooth and as expectedDate of experience: September , ( % 40.00)
trustpilot
POSITIVE 🙂
2018/9
quick response and claim!Date of experience: September , ( % 33.33)
trustpilot
POSITIVE 🙂
2018/9
The best!Website is very easy to use ( % 56.33) Will use Rentalcars again in the near future ( % 5.00) Recommend!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
I was appreciated one of your staff…I was appreciated one of your staff replied me by phone and we had a long chat ( % 11.67) He was very helpful and explained every single details ( % 6.43) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Confusion steals the fifth starThe instructions about what to answer in the counter of a rental car company are not clear enough ( % -2.50) It is very confusing to understand if "full protection" adds or substitutes CDW and other types of insurance ( % -5.50) Your insurance is very good, but the e-mail with the "what to answer" instructions are ambiguous and make clients like me very insecure until finally getting the keys of the car ( % 8.67) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
weary good!I was very pleased with the serviceDate of experience: September , ( % 65.00)
trustpilot
POSITIVE 🙂
2018/9
Quick process and money transerI paid rental company EUR as damage cost ( % 33.33) It took me about minutes to collect all documents to open a claim on rentalcover ( % 0.00) Got the money in a few days ( % -20.00) Amazing service!!!Date of experience: September , ( % 60.00)
trustpilot
POSITIVE 🙂
2018/9
Fantastic serviceFantastic service, great value for money ( % 60.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Great service which saved me some good…Great service which saved me some good money ( % 75.00) Definitions on included vehicles differed here and there in documentation which created some confusion for me, however the team reached back on me for clarification very fast and even reimbursed in retrospective for an upgrade which turned out I didn’t need in first place (concerning coverage of an on-road-use-only Pickup-Truck) ( % 17.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
I had a minor accident in EnglandChrisI had a minor accident in England, June , and made a claim when I arrived back in Australia ( % -3.33) The claim was handled promptly and without any hassles ( % 0.00) I found the service very good ( % 91.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Charged for damages but not covered ( % 0.00) Was honest about my return of a car rental where I was charged over $ for 'damage' to my rental ( % 60.00) I spent hours at the airport fighting this but thought rentalcover ( % -10.00) com would cover the money I was charged as a result of the damage ( % 0.00) After claiming I was told to try claiming it on my credit card or disputing it with the rental company ( % 0.00) This is simply not acceptable, I do not know the point of this insurance if they just immediately reject the claim and they tell me to find another way ( % 0.00) I paid for this insurance to cover me from charges for damage ( % 0.00) I incurred charges for damage that I disputed with the car company ( % 0.00) I now am over $ out of pocket and I've paid for coverage with rentalcover ( % 0.00) com to tell me to claim it back on my credit card which is not an option ( % 0.00) As outlined on their website - -RentalCover ( % 0.00) com covers this excess along with any administration fees or other charges the rental company will make you pay ( % -12.50) -Enjoy your travel without worrying about rental companies overcharging you for damages -We are here hours a day, days a week to help ensure that the claim process is stress-free ( % 40.00) None of this has been the case ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Very good ( % 91.00) Fast response, high efficiency ( % 18.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Excellent service ( % 100.00) Good service with claim ( % 70.00) Rewards and reply fast ( % 20.00) Communication friendly ( % 37.50) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
My thanks for the prompt responseDear Stewart ( % 20.00) I am very happy with the service I received from RentalCover ( % 100.00) com, even though I had many doubts, the answer to my request was in the shortest time ( % 50.00) I have a wide choice to recommend the rental of vehicles through you ( % -10.00) Receive a big hug ( % 0.00) P ( % 0.00) S ( % 0.00) I apologize for the failures I have when writing in EnglishDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/9
Service was great ( % 80.00) ( % 0.00) Service was great ( % 80.00) ( % 0.00) ( % 0.00) would definitely recommend to anyone hassle freeDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/8
Really pleased with the service ( % 50.00) I had to make a claim for a flat tyre ( % -2.50) Very simple claims procedure and money back within days ( % 0.00) Just the response I would have hoped for ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/8
Efficient and reliable serviceRented a Car in Aruba with thrifty ( % 0.00) The car company "forgot" telling that the car is unusually low and can easily get damaged from below ( % 21.67) When I returned the car they directly looked for damage below (as if they knew) and found some scratches ( % 10.00) They decided to charge an very high fee of USD for the repair ( % 20.80) I have sent the receipt to RentalCover and they treated it efficiently without any problems ( % 0.00) I received a confirmation for the money devaluation in days and the money was in my Paypal account a few days after ( % -20.00) I recomand RentalCover insurance , its cheaper and cover more than the car rental insurance ( % 50.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/8
Great serviceI used them the first time this summer ( % 52.50) Easy to use and very good customer info ( % 67.17) I had to make a claim because of a minor incident ( % -5.00) The claims process is very easy, doable on a smartphone ( % 56.33) I had to give some extra info but it was all resolved and paid within a week or so with updates along the way ( % 0.00) ExcellentDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/8
Good serviceGood service - Could make the process easier ( % 70.00) They did everything that they promised: Paid back the damages + admin fee ( % 0.00) Definitely recommend their service, but they could improve their service A LOT by making the process easier (I had to send a lot of documents to prove the damages for them) as the process two around two weeks in total ( % 0.00) ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/8
Just bought our second policy with you…Just bought our second policy with you after a very successful booking in May to go to Perth Very happy with your website, booking processes and instant confirmations No complaints from us (hence why I have returned plus recommended you to others!) And we will continue to do so :)) Only trick for new comers: The rental car company will charge a higher deposit to your credit card when you pick up the car, we got stung $ which was fully refunded upon successful return of the car with no damage!! Luckily I had a high credit balance otherwise we would have been in trouble! Just thought I’d mention for others using this for the first time ( % 31.10) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/8
proffesional serviceIn the end of the renting process at rentalcars ( % 0.00) com after filling up my credit details, a full protection note shown up again and I pressed on it by mistake ( % 35.00) After seconds i got an email from rentalcover says that my full protection approved and paid ( % 35.00) immediately i contact rentalcover on the chat, and explained that i didnt buy the full protection from rentalcars and I want to cancel it ( % 35.00) The guy was very professional, he asked for my reference number and cancel the mistaken order ( % 13.00) Right after he cancel I got my full protection directly from rentalcover in less than half of the price, for the same conditions ( % 6.71) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/8
Hassle free serviceGreat service, had an accident in Argentina ( % 40.00) Maybe I was lucky that the other car was taxi but the driver provided all the information which I was asked to provide to claim the accident cost ( % 10.42) Fast and quick bank transfer without any issues! Definitely will use these guys next time when I rent!Date of experience: August , ( % 15.42)
trustpilot
POSITIVE 🙂
2018/7
Absolutely fantasticAbsolutely fantastic! I went to purchase car hire insurance after I hired the car, before I even started the engine but every company refused ( % 35.00) A silly oversight on my part but it caused a huge amount of stress and anxiety ( % -5.00) I didn't want to drive the car for fear of damage ( % 0.00) However I emailed these guys and they said they would cover me ( % 0.00) Can't say how happy I am and how relieved ( % 80.00) Thank you so much!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/7
It is real full protection!I damaged a rented car, it was terrible for me ( % -23.75) Rentalcover ( % 0.00) com helped me and returned costs of repare, thank Melissa for help ( % 0.00) Also I want to give thanks Anatoly from Rentalcars ( % 20.00) com, he helped obtain all needed documents from rental company and solve my claim ( % 0.00) I recommend Rentalcover ( % 0.00) com, it is real full protection ( % 52.50) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/7
Rentalcover ( % 0.00) com is an excellent service!despite some disagreements between me and the Italian rental company, rentalcovers ( % 50.00) com completely reimbursed me for all expenses ( % 10.00) Thank you!Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/6
"Must Do" Insurance - Great & fair serviceWe got the "full protection" from rental covers when we went to Italy (in a fair price) ( % 63.75) Spoiler: I’ll be happy (and calm) to get their service again! Unfortunately, we had a minor accident and a flat tire! We made a claim with rental cover (really simple) with all the documents, they answered within a few hours! As soon as we got all the details, they gave us all the money back (charged from the rental company and for buying a spare tire) – within a few days only ( % 1.44) Quick and very kind service (thanks Melissa B!), super fair, exactly what you want from an insurance company ( % 44.11) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/6
Not compliant with FCANot compliant with FCA - Once my claim was accepted a link was provided to show when payment would be made - days for UK via bank transfer ( % 0.00) However, what it doesnt say is that it takes working days from confirmation to process and then a further working days from then to make payment ( % 0.00) As i pointed out to them that their terms say working days, it doesnt mention anything about an additional days plus it clearly breaches the FCA principles of being transparent and clear with clients ( % 10.00) They have repeatedly refused to answer or provide a suitable answer ( % 55.00) In addition, the complaints process is almost non existent and not easily accessible which again is in conflict with FCA principles ( % -18.75) The level of inconvenience caused is immeasurable! Avoid like the plague for the claims payment services alone ( % 0.00) Update: They refuse to take responsibility and in response to your response, it wasnt circumstances out of your control because i got an email saying your process is automated which means its takes longer and that you failef to adhere to your day promise ( % 0.00) STAY AWAY ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/5
great serviceThe process to purchase insurance was painless and affordable ( % 80.00) The agent was very knowledgeable and explained the claims process to me very clearly ( % 16.50) Would use again ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/5
Avoid Avoid AvoidAvoid Avoid Avoid ( % 0.00) This company does not offer good service and does not live up to its claims of good customer service ( % 44.39) Its only when you try and claim that you really understand the value of an insurance policy ( % 10.00) My claim was agreed Apr with a promise of fast payment by PayPal within seconds ( % 20.00) weeks later, emails, twitter, customer chats and phone call and they are unable to give me any indication of () what the issue is and () when my claim will be paid ( % -25.00) I asked for details of the senior customer service rep and was ignored ; today I was told I just need to wait but no explanation (citing data protect issues) ( % 0.00) I have come to the conclusion that () I would have been better using AVIS’s insurance and () I probably won’t receive my claim refund ( % 50.00) My advice is to avoid ( % 0.00) Update May - finally had an explanation as per below but only had that yesterday - not in April ( % 0.00) Happy to share correspondence ( % 80.00) It’s a shame that it took so long to admit to the problems ( % -5.00) Could have nipped this one in the bud earlier ( % 0.00) Hopefully payment will be made soon ( % 0.00) Will update when received ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/4
RecommendedOn my last rental I accidentally bumped the car and scratched it ( % 0.00) I was charged by the rental company the repair costs and a processing fee ( % 0.00) I opened a claim with rentalcover ( % 0.00) com and about a week after I received all the expenses charged by the rental company ( % 0.00) I will definitely buy their insurance for all my rentals from now on, it is cheaper than buying one at the car pickup counter and apparently they have great customer support for when accidents happen ( % 28.33) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/3
Accident in the UKI had an accident in the UK ( % 0.00) It took me a month to get the refund, that was bcz the rental company took so long for providing me receipt for the actual damage invoice ( % -2.50) After providing all the documents the claim was processed very quickly and received the money within a week ( % 43.33) Thanks rentalcover ( % 20.00) com ( % 0.00) Highly recommended!!!Date of experience: March , ( % 16.00)
trustpilot
POSITIVE 🙂
2018/3
Excellent companyExcellent company I submitted a claim on February and rentalcovers gave me all the money back with no problem at all ( % 50.00) The money was in my bank on the / excellent service Reliable people and I will continue to make insurance through this companyDate of experience: March , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/3
The RentalCover ( % 0.00) com has the best ( % 100.00) ( % 0.00) ( % 0.00) The RentalCover ( % 0.00) com has the best services and the claims staff Kenneth Yabut is also awesome! If I have chance, I still want to buy the car insurance from them ( % 100.00) Recommendable!Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/3
claim settled quicklywe took cover from rentalcover ( % 0.00) com for our near month long car hire in South Africa ( % 2.50) I unfortunately bumped the car but after providing rentalcover with all the required documentation, my claim was agreed very quickly and with no hassle I would definitely recommend them and will use them again ( % -2.22) It is a good precaution to add this cover to a hire or you can find yourself seriously out of pocketDate of experience: March , ( % 18.33)
trustpilot
POSITIVE 🙂
2018/3
Rental Cover were very quick and…Rental Cover were very quick and efficient in dealing with our claim, I would certainly use them again ( % 36.03) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/3
I am a frequent traveler and have…I am a frequent traveler and have always taken insurance cover from rentalcover ( % 10.00) com ( % 0.00) Unfortunately while on my tour to South Africa, I had a break-in in my rental car vehicle ( % -50.00) After providing Rentalcover ( % 0.00) com with all the required claim documents they immediately responded to me and immediately initiated the claim refund ( % 0.00) Kennith and Winnie were the agents at Rentalcover ( % 0.00) com who kept me updated on the refund process and also responded to my queries and questions immediately ( % 0.00) I wish I could give more then Stars here ( % 50.00) ( % 0.00) ( % 0.00) I would highly recommend Rentalcover ( % 16.00) com for a hassle free and awesome experience in case of any unfortunate situation arise ( % 30.00) Special Thanks to Kennith & Winnie for the excellent support ( % 51.90) Sabiha ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/3
very good service ( % 91.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/2
Fast and EffectiveI've made a claim on the right mirror ( % 24.29) It was fast and effective ( % 40.00) The claim was approved within business days ( % 0.00) The paid is said to be paid in the coming to business days ( % 0.00) Now it's business days ( % 0.00) Awaiting but believe it reaches the commitment ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/2
I needed to make a small claim…I needed to make a small claim following car rental in UK ( % -16.67) From taking out the insurance to the acceptance and payment of my claim the response times from the Company were excellent with no delays ( % 100.00) I dealt with representatives namely Nicole, Lynn and Kenneth, Thank you ( % 0.00) Only problem, I could not make the claim on line as for some reason I could not upload the paperwork so had to send an e-mail with attachments ( % 0.00) However this did not create a problem as the claim was confirmed within working days ( % 40.00) Will surely use Rental cover again ( % 50.00) well done ( % 0.00) Gerry BagshawDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/2
GratitudeHi, I purchased a cover for a rented car in Cyprus ( % 0.00) The car had some minor damage upon return ( % -5.00) I requested a claim, which was handled swiftly and efficiently by Kenneth ( % 0.00) The claimed amount was in my bank account within days ( % 0.00) I’m very satisfied with their service ( % 65.00) Z ( % 0.00) JosephDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/2
Excellent!!!Excellent!!!! Really friendly and efficient, I highly recommend rentalcover ( % 26.75) com to everyoneDate of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/2
Excellent ServiceHi, Covered a long term rental in South Africa with this company ( % 47.50) Had some damage to a rear passenger door; absolutely my fault ( % 20.00) Claim initiated on return to Australia and the process was smooth and hassle free ( % 40.00) It took a while due to the delays from the South African end, but when all the requisite paperwork was finally collated, it took Rental cover hours to give their decision ( % -4.17) Refund to be received ( % 0.00) Because of the difficulties with South Africa, I would have liked to have checked a couple of things with the case officer handling the claim but was advised that the only contact would be via e-mail ( % 30.00) This is probably to save their staff from receiving abuse over the phone, but I did feel that part was a bit inconvenient ( % -60.00) Apart from the minor point regarding phone contact, this company were excellent and I would certainly recommend them to friends and family ( % 38.81) Geoff Ansell //Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/2
Parked rental car hit by unknown vehicle on rear bumper causing AU$, of damageRental car was parked and unknown vehicle hit the rear bumper causing a crack in the plastic bumper, had to go through claims procedure with rental car company first then lodge a claim with RentalCover ( % 1.67) ALL costs covered by RentalCover and claim processed with them and finalized within week of lodging claim on their online system ( % 0.00) Would highly recommend them as if I had not used them would be out of pocket by over AU$,Date of experience: February , ( % 16.00)
trustpilot
POSITIVE 🙂
2018/2
Good experienceI have booked a car through rentalcars ( % 70.00) com, with rentalcover for the insurance ( % 0.00) Accidentally, a scratch was made on the car ( % 0.00) Fee was charged by the car company ( % 0.00) I have to proceed to the claim through rentalcover ( % 0.00) There is an agent following my case ( % 0.00) The reply speed is absolutely fast, (within one day) ( % 20.00) The progress is also fast, after I have supply the documents needed, only few days was needed to finish the process ( % 0.00) And the transfer was sent to me few days later after confirmation ( % -10.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/2
Thank you very much, RentalCover!I've ordered a car via rentalcar from Romanian provider "PremiumCar", which offered me their insurance for the car for about $, but I have already purchased an insurance from rentalcover for about $ ( % 26.00) Now, If you value you r money DONT RENT CAR FROM THIS SUPPLIER ( % 0.00) for a tiny bit of scratch that couldnot have had done - they charged me almost euro ( % 0.00) I filed a claim on Rentalcover, and after a few emails and two weeks got all my money back ( % -10.00) this company deserves the best review for my opinion! Thank you, RentalCover!Date of experience: February , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/2
Easy claim process and full paymentFast reply on an incident! Everything was fine, received full amount (EUR) in about working days as was promised! Nice to make a business with!Date of experience: February , ( % 46.50)
trustpilot
POSITIVE 🙂
2018/2
I appreciated your prompt services ( % 20.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/2
Positive outcome on my claimPositive outcome on my claim ( % 22.73) Friendly and helpful communication ( % 37.50) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/2
Excellent serviceExcellent service - speedy response, friendly attitude and transparent two-way communication to process my claim ( % 68.75) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/2
Does exactly what it says on the tinDoes exactly what it says on the tin ( % 25.00) Highly recommend it if you want to save some money ( % 16.00) If you are unfortunate enough to have to make a claim ( % -25.00) The process is extremely quick and straightforward as long as you submit all the paperwork ( % 21.94) Not your typical insurance provider ( % -16.67) stars out of ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/2
Excellent serviceExcellent service ( % 100.00) My claim was processed and paid quickly with no problems ( % 33.33) Definitely recommend Rentalcover for car hire insurance ( % 0.00) So much cheaper than taking insurance out at the car hire desk ( % 20.00) Very efficient ( % 20.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Easy and Great CommunicationSubmitting relevant documents were all done online which was easy and straightforward; communication with the claim assessor was very prompt ( % 44.03) It took slightly longer for my claim to be approved, but was genuinely happy that I got a full refund in the end ( % 32.78) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Great quality of service ( % 80.00) Great quality of service ( % 80.00) I did a few mistakes when booking my car and when writing my claim after accident ( % -20.00) But rentalcover ( % 0.00) com thoroughly learnt my docs and confirmed their coverage ( % 40.00) Thank you guys! You saved me $$ and trust to people :-)Date of experience: January , ( % 50.00)
trustpilot
POSITIVE 🙂
2018/1
excellent careQuick response and excellent care even though I am a native English speaker ( % 66.67) That was very reassuring ( % 20.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
ExcellentDealt with my claim following an incident in South Africa very promptly ( % 10.00) Excellent service ( % 100.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Prompt hassle free servicePrompt hassle free service ( % 40.00) They dealt with my recent claim effectively and without drama ( % 30.00) Would have no qualms in using them again and would definitely recommend ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Prompt responsePrompt response ( % 0.00) User friendly interface ( % 37.50) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
quick response and excellent care ( % 66.67) quick response and excellent care ( % 66.67) Thank you very much ( % 26.00) highly recommendedDate of experience: January , ( % 16.00)
trustpilot
POSITIVE 🙂
2018/1
Rental insuranceExtremely efficient and great contact ( % 80.00) At no point did I have to chase or felt I was a number ( % 0.00) The process was simple and that's from someone who's daughter calls him a technophobe ( % 0.00) Thank you and will use again ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
very prompt and excellent customer …very prompt and excellent customer care ( % 73.33) highly recommended ( % 16.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Excellent and prompt service leading to …Excellent and prompt service leading to my claim being accepted and processed in a couple of days ( % 100.00) Well done! MikeDate of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Excellent and quick serviceExcellent and quick service ( % 55.56) Despite the rental company trying to claim that it is all very difficult and requires lots of documentation the claim process is simple and hassle free ( % -8.33) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
SpeedySpeedy, efficient, good email communications ( % 70.00) Only issue was I had difficulty uploading all the required documents but it worked well enough to just send them by email ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
The service exceeded my expectationsThe service exceeded my expectations - excellent communication and a fast resolution, % recommended ( % 60.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
fast and highly professionalfast, efficient and highly professional by Felipe Jomarich!Date of experience: January , ( % 15.33)
trustpilot
POSITIVE 🙂
2018/1
The service was just excellent and …The service was just excellent and nothing more to say ( % 83.33) As soon as I sent all documents claim was processed and paid ( % 0.00) Thanks KennethDate of experience: January , ( % 20.00)
trustpilot
POSITIVE 🙂
2018/1
We managed to lock our car keys in the …We managed to lock our car keys in the boot in Australia at a price of around £ ( % 0.00) Rentalcover aceoted the claim within hours of sending it to them and the money was in my bank within the week ( % 0.00) Was always dubious about these car hire cover companies and thought they wouldn’t pay out but was more than pleasantly surprised with the service ( % 30.00) ThanksDate of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
the claim staff made it very easythe claim staff made it very easy ( % 38.17) emails were responded to quickly and claim resolved within weeks ( % 33.33) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Truly got full insurance coverTruly got full insurance cover, even though I think it only a small and minor wound on front glass ( % 8.00) Tks for your claim instruction and spontaneous reply ( % 60.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Fast and kind serviceDate of experience: January , ( % 40.00)
trustpilot
POSITIVE 🙂
2018/1
Efficient and quick!Very friendly company, our claim was handled swiftly, I have to say I am impressed!Date of experience: January , ( % 37.50)
trustpilot
POSITIVE 🙂
2018/1
Very friendly and efficient customer …Very friendly and efficient customer service ( % 43.13) The process was very straightforward and response time was very fast ( % 37.38) I would highly recommend!Date of experience: January , ( % 16.00)
trustpilot
POSITIVE 🙂
2018/1
Lucky I rented car from rentalcars ( % 33.33) comUnlucky I had car scuffs and vandalism damage when I traveled in Switzerland November ( % 0.00) Lucky I am I did rent the car from rentalcars ( % 33.33) com and I submit the damage claim ( % 0.00) No question, no argument, days later I received the confirmation of my claim ( % 0.00) Quite impressive the fast and great service from rentalcars ( % 66.67) com and rentalcover ( % 0.00) com ( % 0.00) They are professional and taking care of us customer ( % 10.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
My experience with rental cover was very pleasantMy experience with rental cover was splendid from the beggining ( % 51.67) They sent me all the information I needed even before I got the confirmation on my rental ( % 0.00) The information they provided about what to look for at the rental company was very important for me to take an informed decision ( % 52.00) And they are very aware of the emotional state we are when we go through damages with our rental, because they design a quick and regardful claim process so you dont get stressed even more after it ( % 28.96) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Overwhelmingly positive customer service!Overwhelmingly positive customer service experience ( % 22.73) Which everyone knows; in the insurance industry ( % 0.00) That’s pretty hard to come by ( % -2.08) They use zendesk as their online support, which was incredibly fast, responsive, helpful, and friendly ( % 28.75) Cannot speak highly enough of this whole interaction ( % 10.00) This whole process was the simple shining moment that just turned me from someone who has always rejected additional coverage, to someone who will never rent a car again without rentalcover ( % 10.00) com on my side ( % 0.00) 🏅Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Efficient, and professional processingMy claim processing began with an easy online form to fill out with clear instructions ( % 21.11) The claim officer then swiftly responded through email that the claim would be handled in a few business days ( % -20.00) They held to that promise and the claim was processed quite quickly ( % 33.33) Very impressed with the efficient services ( % 100.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Efficient and easy to understand processI have suffered a minor incident during my stay in Italy which resulted in a claim of (surprising) EUR ( % 36.11) But since I contracted the Total Protection Insurance from Rental Cars, once I sent the documentation, the problem was solved in less than hours ( % -8.33) I was positively suprised by the efficient and easy-to-complete process from Rental Covers ( % 22.73) Thumbs up ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Wholeheartedly RecommendI was unfortunate enough to have to make a claim, however RentalCover were absolutely flawless in resolving my issue ( % 16.67) Provided them with all the paperwork and documentation they requested, and had my case resolved in less than hours ( % -16.67) Big thank you to the agent (Carl) who I was in contact with for being prompt, friendly and professional ( % 15.83) Would definitely recommend using them, and will be doing so again in future ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Professional, quick and competitiveVery easy service to use, the staff are friendly and polite and I would highly recommend insuring yourself with rentalcover the next time you hire a car ( % 23.36) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Quick claim and got back all we were owedWe had a car hire in Iceland and unfortunately we had a stone hit our windscreen and caused a crack ( % -5.56) I was nervous because being in a different country when trying to sort out insurances can be daunting but I called rental car and rental cover and they were able to give me all the information I needed to submit a complain all I’d say is make copies of all paperwork you can get from your rental agreement ( % 25.00) Great service and fast and reliable!Date of experience: January , ( % 50.00)
trustpilot
POSITIVE 🙂
2018/1
Awesome supportAwesome support ( % 100.00) They were really fast in handling my case ( % 20.00) After I submitted the documents, in days the claim was approved ( % 0.00) Really impressed with their professionalism ( % 100.00) I would highly recommend them ( % 16.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
First-time claimaint super impressed with fast turnaroundJust made a claim for the first time ( % 44.58) I always wonder when buying insurance like this whether it’s just a waste of money to gain a false sense of security because insurance companies often make it difficult or near impossible to claim ( % -33.33) Not so with RentalCover ( % 0.00) They provided a super fast turnaround and honoured their policy with no questions asked ( % 26.67) I’m very impressed and can definitely recommend them!Date of experience: January , ( % 50.00)
trustpilot
POSITIVE 🙂
2018/1
Quick, polite and professionalI was very impressed ( % 66.67) They called me promptly after I left a voicemail on January, which is good service after a bank holiday ( % 35.00) Their verbal and subsequently written instructions were clear and comprehensive, and they were polite and professional in their email correspondence during the claim ( % 6.67) Their online system for forwarding claim data was easy to navigate ( % 43.33) I would purchase cover with them again ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
I Honestly must sayI Honestly must say, even UAE does not complete the process as fast as you did, i am extremely impressed ( % 47.00) Thank you so much for making it real user friendly and easy ( % 30.21) I will always recommend Rental cover to all my friends and family ( % 0.00) Super work ( % 33.33) Thank you AgainDate of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Absolutely the best insurance company …Absolutely the best insurance company I’ve dealt with ( % 73.33) Immediate assistance via live chat and assurance that there would be no doubts about the claim, even when it took me a long time to get the paperwork I needed ( % 4.32) Immediately settled the claim as soon as I sent it ( % 0.00) I will definitely use them again and recommend them highly ( % 8.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
ExcellantExcellant ( % 0.00) I would highly recommend rentalcover to anyone hiring a car in Europe ( % 16.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
First time using rentalcover ( % 25.00) com and …First time using rentalcover ( % 0.00) com and rental cars ( % 0.00) com ( % 0.00) Local car company in Sicily went over the top in excess charges for minuscule damage, they took months to send my paperwork which was promised in - working days ( % 25.00) Made my claim with rental cover on the Friday and was told to expect a response within two working days, I guess they work weekends, as I got my response and a full refund on Monday morning !! ( % 54.69) Delighted ( % 70.00) Thank you for such a prompt ,professional response ( % 5.00) Definitely recommend ( % 0.00) It was also such a pleasant surprise to call rental cover on the phone, when I had to hang up at my end because of other reasons, I got a call back from Rentalcover saying they had a missed call !! ( % 15.21) Unheard of ( % 0.00) Great stuff, will use again ( % 80.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Perfect!I would recommend this company! Great service, quick reply and if you had an accident they help you really well! I would use them again!Date of experience: January , ( % 46.11)
trustpilot
POSITIVE 🙂
2018/1
Would highly recommendWould highly recommend ( % 16.00) Unfortunately we scuffed the alloys on our rental car and thank goodness we had this insurance ( % -50.00) Excellent customer service, the claim was settled within hours ( % 100.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Quick, clear and easy ( % 28.89) Quick, clear and easy ( % 28.89) Many thanks!Date of experience: January , ( % 50.00)
trustpilot
POSITIVE 🙂
2018/1
Very easy and quick to claimVery easy and quick to claim - they even accepted TransferWise (to save exchange fees) as proof instead of bank statement ( % 41.58) RecommendedDate of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Honest and quick serviceHonest and quick service ( % 42.22) Immediate answers, polite staff, no delays or excessive requests, we received money in weeks ( % -25.00) It was pleasure to travel with you! we'll use your service during our next trip for sure!Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Great service!Swift and courteous responses, great results ( % 73.33) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Fast and simple process to lodge my …Fast and simple process to lodge my claim ( % 6.67) Quick response and approval! Highly Recommended when hiring a car!Date of experience: January , ( % 28.83)
trustpilot
POSITIVE 🙂
2018/1
Courteous, Fast and CheapCheap insurance, which made be a bit concerned about the service ( % 40.00) But they were fast, courteous and I couldn't fault my experience with them ( % 40.00) If you've got the spare cash, use these guys and save yourself a lot of money!Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Very impressed with the quick decesion …Very impressed with the quick decesion turnaround for claims ( % 66.67) Definetly beats any car rental insurance policy in terms of premuim and cover ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
This is the first time to submit the …This is the first time to submit the claim and my experience is good ( % 40.00) Rentalcover did provide excellent service ( % 100.00) Claims assessor (Jomarich Felipe) is very helpful and assessment is reasonably fast ( % 20.00) Surely this is my future insurance company and I would definitely recommend this company to others ( % 16.67) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
great companyi had a claim (punctured tire), they approved my claim easily and were very nice and fair ( % 67.83) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Really quick response timeReally quick response time ( % 33.33) No dramas at all ( % 0.00) I suppose everything goes smoothly if you have completely the form correctly and supplied all required documents ( % 25.00) Took only a few days for my claim to be processed ( % -10.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
We had to make a claim and the process …We had to make a claim and the process was very transparent for us ( % 20.00) Its not easy generally dealing with insurance companies but the website navigation, staff and correspondence was excellent ( % 27.78) I will be looking at shortlisting this company for all future insurance requirements ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Good companyI recently resolved a claim with rentalcover ( % 35.00) com and the claims assessor (Alvin Cruz) guided me through all the necessary steps and was exceedingly helpful ( % 0.00) I would definitely recommend this company to others ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Most highly recommended ( % 33.00) The members of this company responded quickly and professionally to the claim I made ( % 21.67) The claim's adjudicator ( Alvin Cruz ) always kept me in the loop as to the progress of my claim and processed it in record time ( % 0.00) Thank you ( % 0.00) I would unhesitatingly recommend the company for anyone renting a vehicle ( % 10.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Excellent customer serviceExcellent customer service ( % 100.00) Carl corresponded with us promptly and efficiently and our claim was settled within days ( % 0.00) We are only waiting for the amount to be deposited into our account ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Excellent customer serviceExcellent customer service Our claim was finalised and approved within hours I would highly recommend Rentalcover ( % 58.00) comDate of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
I had a great experience with a claimI had a great experience with a claim ( % 80.00) Fast, courteous and hassle free ( % 40.00) I would gladly use again ( % 50.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
It is a pity but i had an accident with …It is a pity but i had an accident with rental car! Rentalcover's workers helped me to cope with my problem as soos as possible and now I am waiting to refund money for car repairing! I can recommend this company to my friends and others and be sure you can be calm ( % 11.50) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
The cover was relatively cheap compared …The cover was relatively cheap compared to the rental car's own cover, but the service was amazing ( % 50.00) I can't believe the claim was processed and the funds were in my bank account within days of the claim being submitted ( % 0.00) The staff were really helpful tooDate of experience: January , ( % 20.00)
trustpilot
POSITIVE 🙂
2018/1
Easy claim processI was initially unsure whether it would be easy to claim the money I had to pay after damaging the car I had hired ( % 28.89) The claim process was actually fairly easy, the person handling my claim was very efficient and professional and I was told my claim was succesful within days of submitting all documents required ( % 24.44) I had bought full cover with rental cover in the past quite a few times without claiming, and can now confirm they are well worth the price as the cover is times cheaper than with car hire companies ( % 5.00) Recommended!Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2018/1
Great service from Kenneth Yabut!Purchased a rentall cover insurance policy online and had a claim for windscreen damage ( % 80.00) Easy enough to lodge the claim online and Kenneth was the claims assessor ( % 21.67) He acted very promptly to assess my claim and requested additional documents to quickly process my claim ( % 26.67) My money was in the account within working days ( % 0.00) I will definitely purchase insurance from rentalcover in future and also book the rental car on their internet portal as it gives all the available companies for me to choose and compare ( % 13.33) Thank you Kenneth for this great customer experience ( % 80.00) In times when online services are frowned upon, you have proven that there is integrity and excellence in this area of business ( % 0.00) I hope the company will reward you for being a dedicated employee and you have won yourself not only customer but many many more as I will be telling my mates to rent their cars and purchase the insurance from your website ( % 37.50) One tip though : Make sure you keep all the rental cover policies emails and the rental car company invoices for the claim ( % 50.00) Can be a bit overwhelming but I guess that's what you need to show proof to make a claim ( % 50.00) Besides that, a wonderful experience!Date of experience: January , ( % 100.00)
trustpilot
POSITIVE 🙂
2018/1
An excellent serviceI am very happy with the service provided ( % 100.00) I have sent all my documents and receipts by email, I have had an excellent return from Kenneth and I am sure that I need the service to be with this company that I will hire ( % 75.00) agility, return time within informed ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
ExcellentThe experience I had with rentalcover was excellent!! We had a small scratch on the side of the Herz rental car, no idea how it got there ( % 37.50) Of course Hertz charged us for it :) ( % 50.00) I filled out the claim form online, which tells you to upload required documentation, and recieved response that the claim was accepted in a day ( % 40.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
Excellent serviceExcellent service ( % 100.00) The claim form is easy to follow, listing all the documentation required ( % 43.33) The company acknowledged the claim almost immediately & everything was sorted within hours ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
Excellent !!!!!Excellent !!!!! Very very quick response~~~ Also % full cover~~~~ I have never experienced this kind and quick service in UK ( % 47.38) Thank you~~~Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
very professional managementDate of experience: December , ( % 13.00)
trustpilot
POSITIVE 🙂
2017/12
AmazingAmazing! Quick response and easy ( % 38.33) Thought it would take awhile, but when they said reply in working days, they mean it ( % -31.25) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
Can`t believe how quick and easy the …Can`t believe how quick and easy the whole claims process was ( % 34.67) Thanks ever so much to the team for making it a pleasant experience ( % 37.78) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
Thank you RentalCover!Thank you RentalCover! I rented a car during the time that my wife came to see me in Brisbane last month ( % 0.00) An unexpected accident resulted in a deduction of excess fees (AU$) from my credit card ( % 10.00) However, after submission of all materials that needed for claim, I finally got the refund from the RentalCover within just days ( % 0.00) I am so happy today, as I am just an international student and I really need these mondy to continure my life abroad ( % 33.33) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
Very fast response to claimVery fast response to claim, very happy ( % 48.67) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
Very positive experienceWe only had a smallish claim due to a chipped windscreen ( % 5.68) Almost didn't bother making it ( % 0.00) But I thought I would claim to test out how good their insurance is ( % 70.00) Was very surprised how quick and easy it was ( % 29.89) Their response was a lot faster and hassle free than I was expecting ( % 40.00) Will definitely use them again ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
My claim was handled quickly and professionallyMy claim was handled quickly and professionally ( % 25.56) The only delay was waiting three weeks for the administrative end of month from my credit card company as a copy statement was requested ( % 0.00) However, all was processed within one month, with the claim being forwarded to my bank account within a few days ( % -20.00) I posted the relevant requested paperwork on Sunday - copies of driving licence / rental invoices / credit card statement - rentalcover raised a query on Monday - solved by car rental company on Tuesday - the money arrived in my bank on Friday ( % 40.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
It is only when there is a problem you …It is only when there is a problem you find out how good a company is ( % 23.33) I made a claim but needed to provide final invoices for repairs ( % 0.00) Budget Car Hire failed to give the paperwork (suspect they didn't have any and never repaired the car) I pestered Budget via email and phone but got nothing ( % -50.00) Copied Rentalcover ( % 0.00) com on all correspondence ( % 0.00) They took up the chase and say they now have all the paper work necessary ( % 0.00) Well done to them and for paying the £ claim ( % 0.00) Never heard before of an insurance company helping you to make claim like this ( % 0.00) Rentalcover ( % 0.00) com get my * ( % 0.00) Budget car hire do not feature on a star rating ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
excellent serviceexcellent service! the online approach to make a claim was easy ( % 71.67) managed to settle my claim quickly!Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
Trusted and EfficientExcellent ( % 0.00) Much cheaper than the rental company's insurance ( % 20.00) Unfortunately we had to make a claim, but the online process was very simple and the claim was processed very quickly with no fuss once I had the required evidence ( % -2.22) Highly recommended and trusted ( % 16.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
Good service!Quick response ( % 70.00) Managed to get my claim settled!Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
Immediate responses and great customer …Immediate responses and great customer service!Date of experience: December , ( % 80.00)
trustpilot
POSITIVE 🙂
2017/12
The claim process is simple and easy on …The claim process is simple and easy on line ( % 21.67) And, the response is very fast, in fact within the next day after submission of proof ( % 13.00) There's no waitinv time or reminders needed ( % 0.00) We'll definitely use the service again in our next trip ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
Precise work and friendly communication!We are just in awe of the precise work and friendly communication of your company ( % 38.75) Honestly, we just could not believe that the online work can be organized in such a wonderful way ( % 53.33) Our conclusion is now clear - not afraid of anything and work only with you! And we will advise your company to our friends with a light heart ( % 20.00) Thanks again!Date of experience: December , ( % 20.00)
trustpilot
POSITIVE 🙂
2017/12
I am fully satisfied with the service …I am fully satisfied with the service by rentalcover ( % 50.00) com ( % 0.00) Thank you for your kind explanation and quick response ( % 46.67) I will recommand this company to my friends ( % 0.00) Of course, I will be your customer on and on ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
Excellent service, claim processed in hours ( % 100.00) Claim was processed in less than hours ( % -16.67) Exceptional service and really easy-to-use claim form ( % 43.33) I would absolutely recommend rentalcover ( % 20.00) com to anyone ( % 0.00) Such a relief to have an insurance company who actually do exactly what they say they will do!Date of experience: December , ( % 12.50)
trustpilot
POSITIVE 🙂
2017/12
Excellent!quick response, smooth claim process, satisfactory experience!Date of experience: December , ( % 40.00)
trustpilot
POSITIVE 🙂
2017/12
Excellent serviceExcellent service Submitted claim Sunday morning and had a decision within hours to pay full amount ( % 67.50) Totally unexpected response time - thank you!Date of experience: December , ( % 10.00)
trustpilot
POSITIVE 🙂
2017/12
Very HelpfulVery quick, straightforward and efficient ( % 30.28) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/12
Quick, straightforward and friendlyFilled my form out and got a super-quick, affirmative response - no dragging it out or unnecessary interrogation ( % 22.71) I supplied all the supporting documents required but still wasn't sure how it would go ( % 37.50) I was so pleased by my response, which even covered cost of currency conversion ( % 50.00) My assessor was really friendly and personable too ( % 37.50) Great service!Date of experience: December , ( % 80.00)
trustpilot
POSITIVE 🙂
2017/12
Perfect service!Perfect service ( % 100.00) Just completed one form, attached required documents and received a confirmation of refund ( % 0.00) Thank a lot, guys ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
Good jobGathered the necessary documents (final invoice, the report of damage), addressed to the specialists of the company and a few days later received a money for damage back ( % 8.33) Good job!Date of experience: November , ( % 70.00)
trustpilot
POSITIVE 🙂
2017/11
Great Prices but with Great Service too ( % 80.00) ( % 0.00) Highly RecommendedHi I've used them for years to find the best price and everything has always gone smoothly ( % 52.00) On a recent booking there were a couple of blip with responsibility on both sides but they sorted both issues painlessly with clear communication and compassion ( % 5.00) Couldn't fault them and I'm in Customer Service so five stars all round from me !Date of experience: November , ( % -25.00)
trustpilot
POSITIVE 🙂
2017/11
Excellent service, speedy processingSpeedy response time, helpful ( % 100.00) Great service ( % 80.00) Will use again ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
Very helpfulVery helpful, I had to make a claim on my insurance and they dealt with it extremely quickly ( % 26.67) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
I had booked a rental car from rentalcars ( % 0.00) comI had booked a rental car from rentalcar ( % 0.00) com for days holidays in Croatia, and taken full insurance form rentalcover ( % 35.00) com, since the car rental company AVIS had £ as the excess and didn't cover all types of accident ( % 0.00) Unfortunately, I ended up with a big scratch/dent on the front bumper while parking ( % -25.00) Rentalcover ( % 0.00) com promptly honored my claim for the damage excess, which was deducted by AVIS Croatia ( % 0.00) It took couple of months get relevant invoices and other documents and have them processed ( % 13.75) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
Very fast processing of my claimVery fast processing of my claim ( % 23.00) No hassle and the loss adjusting staff member was very courteous ( % 78.00) Would have scored five star but the loss adjuster did not read my correspondence carefully and I had to repeat stuff I had already told him ( % -10.00) But this was a small issue in an otherwise very good serviceDate of experience: November , ( % 33.00)
trustpilot
POSITIVE 🙂
2017/11
Excellent and fast serviceExcellent and fast service, highly recommended for that peace of mind ( % 39.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
Excellent A+++Excellent A+++ Very quick responce, aqurate answers, great service without exception ( % 74.44) I am very greatful with my claim assessor ( % 20.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
I had easyI had easy, quick email correspondence with the claims assessor and my claim was resolved with no complications ( % 38.33) Glad I got the extra coverage for my campervan trip in NZ ( % 25.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
Very easy and simple to deal withDate of experience: November , ( % 28.17)
trustpilot
POSITIVE 🙂
2017/11
Very good serviceVery good service ( % 80.50) I had an incident with my car ( % 0.00) In few days I received money/compesation from rentalcover ( % -20.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
I was scepticalI was sceptical, frankly ( % 0.00) My partner had taken out this insurance rather than the rental company insurance ( % 0.00) And after the accident I wished I had taken the additional policy for € at the counter ( % 0.00) A wild boar had come out of the forest, straight across the road, straight into the front of the car (two metres long, a real whopper!) ( % 14.00) The rental car people picked up the car and I continued by train ( % 0.00) So, the rental people then got the car back and assessed the damage and sent me the report - full excess of €, charged ( % 17.50) Rentalcover asked for that report and a copy of the agreement, and a copy of my license ( % 0.00) I uploaded them all on their form (still not believing that I'd be able to complete the documentation, present it to them, and get the refund) ( % 20.00) They accepted a screenshot of the internet bank statement showing the excess had left my account ( % 0.00) And then they paid ( % 0.00) Timely, professional, courteous - at no time did they try a wriggle ('You should have reported it to the police' or 'we need a paper copy of your statement') -- so I'm delighted enough to post this pretty long testimonial (something I don't usually do) ( % 19.29) But that's how it was for us ( % 0.00) (Although I now see I have to join Trustpilot's community - which is EXTREMELY ANNOYING)Date of experience: November , ( % -12.50)
trustpilot
POSITIVE 🙂
2017/11
Unfortunately had to make a claim ( % -50.00) ( % 0.00) ( % 0.00) Unfortunately I had to make a claim ( % -50.00) ( % 0.00) ( % 0.00) but their staff were competent and friendly and the the process was well defined and easy ( % 43.61) I definitely recommend taking out a policy with them - I'm certainly glad I did ( % 25.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
EXCELLENT SERVICEAfter dealing with rentalcover ( % 100.00) com regarding a recent claim i can confirm i was dealt with in a very prompt and efficient manner ( % 10.00) I would definitely recommend them to anyone and would also use them again myself ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
My claim was addressed quicklyMy claim was addressed quickly, efficiently and professionally ( % 21.67) No hassles--not one ( % 0.00) I provided the requested documentation, and that was it ( % 0.00) A full settlement within two days ( % 35.00) Astonishing! RentalCover is exactly as advertised ( % 43.75) I highly recommend their service and will use it again ( % 16.00) They have proven to me that there is no reason to pay the exorbitant insurance fees to car rental companies ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
I am really happy with the service to …I am really happy with the service to resolve the situation with unexpected charges made by hiring company ( % 56.67) ThanksDate of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
Reassuring, prompt and straightforward ( % 37.50) The process was prompt and very straightforward ( % 48.75) My claim was processed immediately once I had sent all documents which is easy to do online ( % 43.33) I was very grateful for immediate replies to concerns while still on holiday as this meant that the holiday wasn't spoilt with worry ( % 20.00) I wouldn't hesitate to recommend using the company and am very grateful that the whole experience was made so easy and reassuring ( % 27.78) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
Amazing service ( % 60.00) ( % 0.00) ( % 0.00) Amazed at the speed my claim was settled ( % 0.00) I haven't made many insurance claims in my lifetime but my experience has always been they argue, delay and try and wear you down ( % 17.22) In this case I was not even sure I had the necessary documents but there was no argument and the claim was approved ion one day ( % 25.00) Excellent service ( % 100.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
Great ServiceFollowing a recent trip to Italy we had to file a claim following an accident with our hire car, whilst the car hire company were not all that helpful RentalCover were very good, Zenith picked up our claim and dealt with it very quickly and professionally ( % 37.39) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
Thank rentalcover teamI thank very much all in rentalcover team for operational desition about my claim!Date of experience: November , ( % 26.00)
trustpilot
POSITIVE 🙂
2017/11
Excellent ServiceI had an accident in my rental car and was dreading the paper work and hassle it would take to make a claim, but Rental Cover ( % 100.00) com online system was really easy to navigate and super straight forward ( % 32.22) the Claim was processed really quickly and all the interactions I had with them were excellent ( % 66.67) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
Bad experience with car rental but …Bad experience with car rental but rentalcover made up for it ( % -70.00) Got % of claim value ( % 0.00) More than good enough for me ( % 40.00) Assessor and claim team are very helpful ( % 20.00) Will definitely getting insurance from them again in the future ( % 0.00) Cheaper than car rental companies and more trustworthy ( % 50.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
BrilliantMy claim was looked at and responded to straight away, they required some further details but this was communicated promptly and in a very clear format ( % 11.00) My claim was then approved and I was notified immediately ( % 0.00) Thank you Jomarich Felipe who I worked with ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
They deliver %Now this company deserves more stars than Trustpilot can accept ( % 50.00) These guys keep their promises and deliver % ( % 0.00) I am a frequent traveller and rent cars at least once a month ( % -10.00) These people have saved me so much money ( % 20.00) Moreover, never have I had a dispute regarding claims ( % 0.00) They respect their customers and deliver on everything they promise ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
My claim was considered straight awayMy claim was considered straight away, approved and I was notified immediately ( % 20.00) Thank you Alvin, brilliant work!Date of experience: November , ( % 90.00)
trustpilot
POSITIVE 🙂
2017/11
excellent in dealing with claimexcellent in dealing with claim ( % 100.00) no hassles like some other companies ( % -12.50) thank you very much sean sidhu-brarDate of experience: November , ( % 26.00)
trustpilot
POSITIVE 🙂
2017/11
Zero hassleStraight forward claim dealt with quickly and efficiently ( % 33.33) Thanks Carl!Date of experience: November , ( % 20.00)
trustpilot
POSITIVE 🙂
2017/11
You did it 👍🏾 As promisedThanks really thanks for your great effort to return my money back immediately ( % 33.33) This is the first time I faced such a problem and I hope It will be the last ( % 8.33) I strongly recommend to use rentalcover wherever I travel ( % 43.33) But you need to make an investigation for my accident case because I never made it ( % 0.00) Thanks again for immediately respond and everything ( % 20.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
RentalCover ( % 0.00) com is trustable and reliableI rented a car adding the whole coverage through RentalCover ( % 20.00) com ( % 0.00) They covered the expenses I had very quickly ( % 43.33) Great serviceDate of experience: November , ( % 80.00)
trustpilot
POSITIVE 🙂
2017/11
( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) finally rd party coverage … ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) finally rd party coverage accepted in Mexico by major auto rentals at a 'fair & reasonable' rate with no haggles at the counter before/after transactions ( % 24.06) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) tip to others : inspect vehicle and list EVERY ding , dent , scratch , crack ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) check oil , spare, jack etc ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) determine allowed 'wear' driving in Mexico on dirt, potholes , mud , cobblestone etc ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
Taking the worry out of car rental excess insurance ( % 0.00) Faced with the high cost of excess cover on a rental car recently to travel Brisbane to Winton via Mitchell, and back, I checked reviews on several companies ( % 4.00) ( % 0.00) ( % 0.00) ( % 0.00) the feedback on Rental Cover’s service by people who had the necessity to make a claim was so good, realistic and professional in their procedures , I chose to insure with them ( % 32.22) That was a relief, and allowed us to enjoy the trip with the confidence that, should something happen to the vehicle, we would have professional , expert assistance to cover that horrible excess that rental companies charge ( % -16.67) Would recommend , and use this company again anytime ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/11
I had minor damage underneath the car …I had minor damage underneath the car in Oz - not certain if I did it or not as I didn't check under the car at start and never heard or felt anything ( % -6.90) Not too high a repair cost ($AU), BUT the car rental company added $AU for admin fee!! After submission of the documents, rentalcover ( % 25.00) com refunded in full ( % 35.00) Happy! points - underbody damage is not normally covered by the rental car companies (also windscreen, tyres etc ( % 46.25) ) - and "admin fees" can be excessive (and no argument is possible) ( % -12.50) I would always get highest level of cover from rentalcover (and do refuse any "extra insurance" at the hire counter - sometimes they REALLY give you the hard sell) ( % -3.06) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/10
I had a very professional and diligent …I had a very professional and diligent experience with Rentalcover especially with Alvin ( % 8.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/10
No-fuss claimMaking a claim was very easy, and they got back to me well within the promised time, completed their investigation and paid the claim ( % 28.17) Would be happy to use this cover again ( % 80.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/10
More than happy with the services …More than happy with the services offered ( % 70.00) The car cover has been at the half of the price of what the company which provided me the car were looking for ( % -16.67) On my last occasion when I used rentalcars ( % 0.00) com to book a car I've raised a claim, and the claim has been resolved in days ( % 0.00) For sure I'll use this company in the future ( % 25.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/10
An outstanding service by a …An outstanding service by a professional team, courteous, friendly and certainly on the ball ( % 38.15) The insurance covers the entire vehicle unlike most competitors who offer only the vehicle, no tires, no windscreen and not above ( % 12.50) m ( % 0.00) The pricing is very good and I can only recommend RentalCover and I will use it again without any hesitation ( % 45.50) Thank you, team and Jamel ( % 0.00) Karl Heinz PeilDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/10
Prompt response to my claim after …Prompt response to my claim after asking for documents which I had already sent ( % 0.00) My telephone enquiry confirmed that I could not send documents by post (my printer/scanner had packed up!) but after I was able to send by e-mail, things went smoothly ( % 46.67) I would engage rentalcover ( % 0.00) com (and rentalcars ( % 0.00) com) again and would recommend their competitively priced services to other potential users ( % -6.25) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/10
Very responsive companySimple to buy insurance ( % 20.00) Have only needed to claim once (for damaged tire), but the process is simple, clear and the response is very good ( % 25.25) Very happy ( % 100.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/10
Great company and great serviceGreat company and great service very recommendedDate of experience: October , ( % 65.00)
trustpilot
POSITIVE 🙂
2017/10
Best ServicesBest Services, I got my claim within few days, definitely will use it again ( % 26.67) ThanksDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/10
Bumped holiday rental car claimA couple of technical issues with submitting the initial claim form, but once I was assigned someone to deal with my case it was very quick and hassle free ( % 20.83) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/10
Jomarich was prompt with replies and …Jomarich was prompt with replies and helped us gather the appropriate paperwork ( % 50.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/10
Good ServiceAlvin Cruz sorted my claim professionally and quickly ( % 37.78) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/10
Excellent rental car insuranceEasy and not so complicated claim form to fill in,and received my money less than a week!!!Date of experience: October , ( % 11.11)
trustpilot
POSITIVE 🙂
2017/10
Great jobCompliments to Alvin Cruz, he did a professional job, made my insurance cover process much easier ( % 36.67) I will use rentalcover again definitely and will recommend it to my folks ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/10
Very impressed experience!Alvin was very helpful! The claim process is much easier than I thought it would be ( % 48.33) Very impressed and highly recommended!!Date of experience: October , ( % 58.00)
trustpilot
POSITIVE 🙂
2017/10
Extra daily insurance worthwhileI am very glad I took out extra daily insurance to cover my -day car hire in Crete ( % 13.00) I had a scary experience when I had to be rescued twice by Road Assistance and then was charged "the maximum amount" by the well-known car hire company ( % -50.00) I put in a claim to rentalcover ( % 0.00) com where I was treated courteously and speedily ( % 60.00) Because my scanner would not scan the required documents appropriately, I had to send the claim form and documentation by post instead of online ( % 50.00) I then had to send bank statements to prove that the amount claimed had been taken from my credit card account ( % 0.00) But I had a satisfactory result quickly, for which I am very grateful ( % 26.67) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/10
Fast handlingUnfortunately I had damage with my rental car ( % 20.00) The application form for claims was easy to complete and the respond of Rentalcover was really fast ( % 24.44) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/10
Problem in PortugalProblem in Portugal ( % 0.00) My claim was dealt with very quickly and professionally even though I made a mistake on my original claim ( % 30.28) My claim agent Jomarich Felipe, was very helpful throughout the process ( % 20.00) I would recommend your company without reservation ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/10
Rentalcover provides the insurance …Rentalcover provides the insurance cover for my car hire ( % 0.00) My hired car, whilst parked on the roadside overnight was hit by another car and the left side of the car was damaged ( % 0.00) There's an excess charge of GBP that I needed to pay to the car hire company ( % 0.00) I subsequently made a claim to Rentalcover and once I submitted all the documents, the claim was examined very quickly by Rentalcover and within days, the claim was approved and money was paid into my bank account ( % 21.67) Truly amazing efficiency - which is hard to find for UK companies ( % 15.42) Date of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/9
Very good service ( % 91.00) Prompt handling of my claim ( % 0.00) Other insurance companies could learn from them! Happy to recommend this company ( % 32.19) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/9
Super fast and correct handlingSuper fast and correct handling of our claim ( % 24.44) Portal is easy to use and up loads of documents works well ( % 43.33) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/9
I would highly recommed this great …I would highly recommed this great company to everyone ( % 48.00) I am super satisfied and happy to choose rentalcover ( % 54.44) The best choice ( % 100.00) I would do it again ( % 0.00) Thank you !Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/9
Very fast and and easyVery fast and and easy ( % 29.78) Time between submit claim and pay processing one weekDate of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/9
Acustomer serviceFantastic service even from the other side of the world with our claim would recommend to anyone travelling thanks LesleyDate of experience: September , ( % 3.75)
trustpilot
POSITIVE 🙂
2017/9
Easy and quick claims processEasy claims process with quick processing and payment ( % 36.67) Would definitely recommend!Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/9
Great customer service!!Great customer service!!! I have been able to solve a problem on live chat!Date of experience: September , ( % 54.55)
trustpilot
POSITIVE 🙂
2017/9
I chatted in real time and answered my …I chatted in real time and answered my questions ( % 20.00) I handled all the insurance claims I reported ( % 0.00) In addition, I handle it promptly and I have unlimited trust ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/9
Thanks Rental carsThe insurance process was clear and easy to follow ( % 24.44) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/9
Best serviceEasy, correct and very fast service! Would definitely use again and recommend ( % 44.17) Date of experience: September , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/9
ExcellentExcellent, correct and very fast service! I had a small parking accident with the rented car ( % 3.75) Rentalcover paid everything back ( % 0.00) Administration was easy ( % 43.33) Glad I took this extra insurance!Date of experience: September , ( % 25.00)
trustpilot
POSITIVE 🙂
2017/8
I am amazed how quickly they processed …I am amazed how quickly they processed my claim ( % 33.33) I had money on my bank account after days ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/8
Easy claim processEasy claim process, clear instructions on what is needed, I provided everything and the claim went through with much grace and ease ( % 24.44) Thank you for the easeful experience - much appreciatedDate of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2017/8
Class A serviceI had my claim dealt within a few days and claim paid in full ( % 7.50) The service was very efficient and very pleasant ( % 57.67) Definitely recommendDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/8
save your money while traveling with …save your money while traveling with rental vehicle , strong recommend !Date of experience: August , ( % 54.17)
trustpilot
POSITIVE 🙂
2017/8
Great serviceGreat service - prompt and friendly interaction and very efficient - just notified that my payment will be processed and in roughly working days after submitting all the paperwork ( % 31.87) Would definitely use again and recommend ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/8
Remarkably easy if you remember to keep …Remarkably easy if you remember to keep all paperwork ( % 43.33) Impressed ( % 100.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/8
Brilliant !Brilliant ( % 95.00) Was expecting a long drawn out painful experience, but after uploading all my documents, confirmation that the claim would be settled took less than hours ( % -30.56) Far exceeded expectations ( % 10.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/8
Quick, easy, efficient and great valueWe had a slight scrape on a hire car which came in at £ ( % 35.00) We transferred the money, having to pay a fee to transfer to a continental bank account, and then made our claim through rentalcover ( % 0.00) I was so impressed ( % 100.00) The claim was felt with and approved in less than hours and we received the full reimbursements including the transfer fee ( % 9.17) Easy and quick and I will definitely use them again ( % 25.56) Also, great value - far cheaper than the hire car were offering for their additional cover ( % 45.00) Thanks Rentalcover!Date of experience: August , ( % 20.00)
trustpilot
POSITIVE 🙂
2017/8
I have always purchased rentalcover as …I have always purchased rentalcover as a precaution and luckily never had to make any kind of claim until recently, I was in the Czech republic and when i returned the car the agent found a chip on the windscreen which he duly noted ( % 14.44) Budget were quick to remove the cost of replacing the screen from my account without providing any backup info? I contacted RC ( % 33.33) com and had no problem providing them with the information they required and the claim was settled forthwith, i would have no hesitation in recommending RC and would advise anyone to purchase this ahead of time as you never know the minute ( % 0.00) I have been renting cars for yrs in Europe and the USA and have peace of mind using RC John McCabe very satisfied customer ( % 65.00) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/8
Claim processed and paid quickly and …Claim processed and paid quickly and easilyDate of experience: August , ( % 33.33)
trustpilot
POSITIVE 🙂
2017/8
I got refunded, but painful processI had a small accident during a car rental in Spain and had to pay the car repair costs ( % -47.50) The sum was refunded in full by RentalCover, but the process took more than a month to complete ( % 31.67) They ask for a huge number of documents - including a statement from the repair shop detailing all cost items (which was not easy at all to obtain) ( % 9.17) In general, I am happy with how my claim was managed, with helpful and responsive staff ( % 42.50) The process is really the problem - I don't think I will buy this cover again (going directly with the rental company is preferable, a little more expensive but extremely easy if things don't go well) ( % 9.10) Date of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/7
No coverage when you need itWhen we were at our hotel our rental car door lock latch became stuck, meaning that we could not close the door ( % 0.00) I called the hour service and they would not come out to help citing 'liability' reasons because the car is a rental ( % 0.00) Essentially, they didn't want the liability of messing with the latch and possibly breaking it ( % 0.00) But it seems that that possibility exists pretty much no matter what you do so I don't completely get it and it was essentially useless ( % 1.25) I gave it two instead of one stars because it was easy to purchase and they emailed me several warnings NOT to buy the insurance from the rental company, and thus tried to save me some money ( % 21.67) Amended: July ( % 0.00) Rentalcover communicated with me and then gave me a full refund ( % 35.00) They also gave me percent off my next purchase ( % 0.00) I upgraded the review by a star ( % 0.00) I feel they did their best to make the situation right ( % 64.29) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/7
Reliable and EfficientThe claim is straight forwards and very efficiently ( % 20.00) I would recommend to my friends and use it again next time ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/7
Very efficient and helpful!Date of experience: July , ( % 20.00)
trustpilot
POSITIVE 🙂
2017/6
Got RentalCover ( % 0.00) com as an alternative …Got RentalCover ( % 0.00) com as an alternative for our weekend trip to France ( % 0.00) I was worried as they sent me several emails telling me not to buy other insurance, but when we picked up the car from the depot, the process was smooth, no questions asked ( % 9.17) Thankfully we didnt have the need to use the insurance at the end, but it certainly helped saved quite a bit of money! Also, the chat function on the website saves lots of time and gave me a quick answer when needed ( % 30.06) Will definitely use it in the future ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/6
Happy with RC ( % 80.00) comI use RC all the time during my travels for work and unfortunately required to lodge a claim for an accident in France ( % -50.00) Initially lodging the claim for the rental car excess was painless but received some questions on accident details which I thought quite irrelevant given I was claiming for the excess only ( % -16.67) After providing more details they have now paid the claim thankfully ( % 50.00) Claim process took about weeks which I thought a bit too long ( % -5.00) I continue to use RC and generally happy ( % 80.00) In saying that I would have been very unhappy if my claim was rejected and some improvement in questions asked at claim lodgement online would enhance the process ( % -78.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/6
Great service !Great service !! Always answer in a few hours ( % 60.00) And most of the Time in french (as we are 😁👍) ( % 25.00) WE had a pbl with one rental (glass broken), they solve it very fast ! Thanks!Date of experience: June , ( % -3.75)
trustpilot
POSITIVE 🙂
2017/6
Good insurance !We use Rental Cover for a campervan in New-Zealand ( % 87.50) We had a flat tyre and a stone on the widscreen ( % -2.50) And they refund us the cost of repairs relatively quickly ( % 33.33) We recommend it !Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/6
Great service ( % 80.00) Date of experience: June , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/5
After buying the insurance before …After buying the insurance before getting the car, the rental company told me that rentalcover was a bogus company and I would not be covered ( % 0.00) I was talked into buying the rental company insurance ( % 0.00) Aftrer I got home I checked out rentalcover and it seemed to be ligit ( % 0.00) When I called them and they gave me a refund ( % 0.00) They were very efficient and friendly and I will certainly use them in the future ( % 19.73) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/5
One happy customer here ( % 80.00) ( % 0.00) 😊I'm very happy with their service ( % 100.00) The call center representatives are very efficient ( % 5.00) I'm looking forward to use the service of rental cover in my next car rental ( % 0.00) ( % 0.00) thank you very much ( % 26.00) ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/4
Good experience with rentalcover in Marseille, FranceI rented a car in Marseille and someone hit the car's bumper when parked ( % 70.00) I was charged for replacement of the whole bumper ( % 20.00) I paid ~ euros for the bumper and then submitted my claim (~ documents) to rentalcover ( % 0.00) Rentalcover approved my claim days later ( % 0.00) After sending my payment details, I received the full amount in my bank account in two days ( % 35.00) This was an unexpectedly good experience with an insurance company--- clear description of benefits, affordable plans, easy sign-up and fast claim processing/payment ( % 35.83) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/4
Great insurance company!Rented a motorhome for months in New Zealand and got a whopping $ bill after returning it to the rental company ( % 46.82) Filed a claim with rentalcover ( % 0.00) com from which I bought an annual policy and had the claim resolved and paid within a week! You don't really need anything else from insurance company other than speedy reimbursements and that's exactly what this company does so I highly recommend them and happy that I have an annual insurance plan ( % 25.70) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/4
Used their cover when renting a car in …Used their cover when renting a car in Melbourne ( % 0.00) I had little knowledge about car rentals and insurance but they informed me all I needed to know patiently and nicely :)Date of experience: April , ( % 30.42)
trustpilot
POSITIVE 🙂
2017/4
Until you claim it's difficult to …Until you claim it's difficult to know ( % -50.00) ( % 0.00) ( % 0.00) we claimed and it was straight forward and efficient! Impressed and would recommend, NickDate of experience: April , ( % 62.50)
trustpilot
POSITIVE 🙂
2017/4
Great serviceGreat service A friend of mine told me about Rentalcover and I decided to try ( % 80.00) My experience was good ( % 70.00) I guess they offer great service for the price ( % 80.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/4
I rented a car from Hertz and rather …I rented a car from Hertz and rather than buy the exhorbitant rates at the counter, i found this website rentalcover ( % 0.00) com about % of the cost and easy to purchase ( % 43.33) I haven't needed to make a claim yet but so far so good with the policy purchase ( % 40.00) Date of experience: April , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/3
Very good serviceRentalcover ( % 91.00) com offered me a very good service and it was ver easy to communication with them every time I needed itDate of experience: March , ( % 67.17)
trustpilot
POSITIVE 🙂
2017/3
Great service!!I've got an insurance with Rental Cover in a for a few days road trip, where I had a little incident that caused some scratches in the car ( % 13.75) The car hire company was not being helpful at all, but rentalcover ( % 0.00) com supported and helped me all along the claiming process until I got % of the damage cost refunded ( % 0.00) They provide a great service, and I won't hesitate to get their insurance every time I rent a car, stars service!Date of experience: March , ( % 80.00)
trustpilot
POSITIVE 🙂
2017/3
I rent cars quite a lot ( % 0.00) …I rent cars quite a lot throughout Europe and I always buy a RentalCover ( % 0.00) com policy ( % 0.00) It's a lot cheaper than the rental companies and when I actually had to make a claim they sorted it out straight away ( % 10.00) Happy to recommend to anyone ( % 80.00) Date of experience: March , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/2
They do their best to reconcile a disputeAn update of a bad experience: After being much aggrieved that we were unable to cancel our policy online, we wrote an email to politely request a refund ( % 0.00) Not long after that, we received an acknowledgement of our email, followed shortly by a reimbursement ( % 1.25) Many thanks ( % 35.00) We now recognise you as a honest company ( % 60.00) Date of experience: February , ( % 0.00)
trustpilot
POSITIVE 🙂
2017/1
It takes months to solve the problem ( % 0.00) Probebly deu to lucky rentalls ( % 33.33) We almost beleave they rent the Van already after week ( % 0.00) We think you had to take more action to them to solve that problem ( % 30.00) I dont know how much you had to pay lucky rental, but we like to know how much it was ( % 24.44) Most likely they make their money in this way? Best Regards, Agnes and JanDate of experience: January , ( % 50.00)
trustpilot
POSITIVE 🙂
2016/12
Successful Easy ClaimWe accidentally got our campervan bogged in the middle of a national park, and when it was pulled out it sustained some underbody damage ( % 24.58) When we read our hire conditions we were devestated to see that neither getting bogged, nor underbody damage were covered ( % -20.00) Luckily, we had insured with rentalcover and they had great customer service both during the incident and afterwards ( % 56.67) We had to pay the excess to the hire car company at first, and pay the costs for the repairs - but once we provided the receipts to rentalcover they returned all the money to us within a week with no issues at all ( % 25.00) Very happy and relieved customers ( % 100.00) Have been recommending them to everyone ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2016/12
Excellent in processing claim onceFantastic and easy management of my claim ( % 71.67) Processing took a little while only because I had to wait for all documents from the car rental company ( % -9.38) Once I had all of those, the claim was very fast ( % 26.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2016/12
Cheap rates, top quality serviceAn insurance that does just what it says it will: cover the car hire excess ( % 45.00) And more: we did not know that, but we accidentally left the keys inside our van and Rental Cover reimbursed the intervention of the NRMA! Perfect customer service, always helpful and available ( % 47.50) star isn't enough!Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2016/12
Very efficient serviceI had a policy wrongly set up due to a misunderstanding of my location/residence ( % -14.17) No specific fault by RentalCover, however they promptly contacted me, and thanks to Elena everything was settled smoothly ( % 20.00) She was very kind, patient and effective ( % 69.00) I'm very satisfied of the service provided RobertoDate of experience: December , ( % 65.00)
trustpilot
POSITIVE 🙂
2016/12
Perfect handling of minor accident in AustraliaVery good communication with Rental Cover ( % 55.00) Rapid handling of a claim file and payment of a minor damage of a rental car in Australia ( % -5.00) Even received a bonus without submission of the invoice ( % 0.00) Isn't that great? Very recommended!Date of experience: December , ( % 50.00)
trustpilot
POSITIVE 🙂
2016/12
Dependable, effcientBeing new to online insurance and being sceptical, I was pleasantly surprised how easy, convenient it was to claim, have it processed and more than what I had expected ( % 21.39) Definitely recommend rentalcover ( % 0.00) com especially where it covers areas even rental companies don't!Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2016/12
Efficient and reliableVery happy with the handling of my claim ( % 80.00) It was done quickly and in a professional manner ( % 21.67) A highly recommended company ( % 16.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2016/12
Very professional and timely supportAfter unfortunately having an accident with a rental car my rentalcover ( % -18.50) com insurance was a great support ( % 80.00) Except for the not fully understandable explanation of the procedure in case of a damage, the email-requests were answered promptly ( % 0.00) Once all documents of the damage costs and payment of these costs were complete, they were turned in to rentalcover ( % 10.00) com ( % 0.00) The refund was announced the day after and has arrived on my bank account shortly thereafter ( % 0.00) It was a very comfortable situation to have that extra coverage and it was a good decision to add the rentalcover ( % 40.67) com service to my car rental contract ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
2016/11
Great value for money!I am not used to opt out for alternatives to the excess reductions offered at the counter ( % 80.00) Some friends told me about Rentalcover and I just thought of giving it a try ( % 0.00) My experience with them has exceeded my expectations ( % 0.00) The customer service is great as they get back to you in a timely manner and answer all the questions you have ( % 40.00) I highly recommend it and will be using their service again for my future rentals around the globe!Date of experience: November , ( % 8.00)
trustpilot
POSITIVE 🙂
2016/11
Great valueGreat value for the insurance ( % 80.00) Strongly recommend ( % 43.33) I was impressed by cheaper price but more coverages ( % 75.00) And Thanks for the nice customer services ( % 40.00) Very patient to answer my questions ( % 20.00) I will definitely use again ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2016/11
Great service for car rentals!Amazing customer service, found this website through friends for my first rental abroad and the information given has been so precious ( % 51.67) These girls really spent time with me on the phone trying to clear my mind from any doubt ( % 0.00) Luckily I didn't need to claim but knowing they were there just in case was very reassuring ( % 26.67) Also got a discount! Big deal ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2016/11
Great InsuranceThe insurance products these guys have cover everything you need when renting a car and have NO GAPS that I could see ( % 80.00) Also claims process was really simple and my claim was paid within hours ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2016/11
good help when i needed iti used them when booking a car rental on rentalcars ( % 70.00) com ( % 0.00) i purchased a cdw policy as I am a US resident ( % 0.00) worked well and quite cheap vs the rental companies ( % 40.00) Date of experience: November , ( % 0.00)
trustpilot
POSITIVE 🙂
2016/10
Great HolidayWe had a fantastic , relaxing holiday ( % 60.00) Used Rental cover for different car rentals over weeksDate of experience: October , ( % 0.00)
trustpilot
POSITIVE 🙂
2016/8
good priceWe purchased Rental Cover for a trip to the US ( % 70.00) price was good, half of what hertz charge ( % 26.67) Didnt have to claim but understand how to do it for next time i go thereDate of experience: August , ( % 0.00)
trustpilot
POSITIVE 🙂
2015/1
Great service, saved me money ( % 80.00) Cheapest provider of excess cover I could find, easy to purchase ( % 43.33) Date of experience: January , ( % 0.00)
trustpilot
POSITIVE 🙂
/
Very fast claim and payment process ( % 26.00) Date of experience: December , ( % 0.00)
trustpilot
POSITIVE 🙂
/
Quick and easy to make the claim which…Quick and easy to make the claim which was settled immediately ( % 40.00) Embarrassed to make claims in a week (because of awful hire company) but done with no fuss ( % -100.00) Date of experience: December , ( % 0.00)
Needs attention
Negative reviews
trustpilot
NEGATIVE 😕
2022/12
Scam?!!? - Payment system not working!!!I'm having big trouble getting actual customer service from the company ( % -6.67) I had a minor damage on my rental car on Madeira ( % -5.00) My claim was approved after a couple of hours after I sent them all the documents ( % 0.00) Since then I'm in a loup with their payment system that doesn't allow me to put in my correct bank details ( % 0.00) Either it's badly maintained or it's a set up for a scam ( % -70.00) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/12
Sustainable companyOutstanding! I had a trouble with the cost of damage ( % -20.00) This company responsed immediately, then I dealt with that case ( % 0.00) Unless rentalcover ( % 0.00) com, I could pay all the cost and have a trouble on my account ( % -20.00) Date of experience: December , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/12
I have been driving rental cars for…I have been driving rental cars for around years in different countries, and the recent small fender scrape was the first damage caused in that time ( % 0.00) I considered the charge sought by the rental company was excessive, but realised that there wasn't much I could do about it, especially as I was domiciled half a world away from London, and suffering from a debilitating travel-acquired virus ( % -5.42) ( % 0.00) Given my age, I very much doubt that I will be hiring a car again, even if I should travel abroad, so it is unlikely that I would be in need of Rental Cover's services, but if that were the case I would not hesitate to choose them ( % -12.00) The reaction to the claim was immediate, the correspondence prompt and reassuring, and their total approach completely professional ( % 5.00) I can confirm that the money is in the bank, and I thank you once again for your much appreciated help ( % 20.00) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/12
A moment of relief in a stressful processThey were very efficient, made a claim on Friday evening and had the money in my account by Monday lunch ( % 20.00) The price we paid for insurance was about % of the quoted price at the rental company ( % 0.00) They were the least difficult part of the whole 'I had an accident in a rental car experience' ( % -20.00) Will definitely use again ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/12
No Phone NumberHi there ( % 0.00) I have already left a review but not happy with the answer ( % -20.00) I want to buy a policy from you but there is no way to get answers to my questions ( % 0.00) Please can someone give me an email or phone number, or do you not have phones at all? Never met such a ridiculous company who don't have a phone number!? If there is no number, who do i email to ask my questions ( % -20.83) Date of experience: December , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/12
That the company is reliable and can be trusted ( % 0.00) The payment was transferred within few days ( % -20.00) I was not able to get a certain document for the purpose of investigation the claim ( % -1.79) Rentalcover contacted the rental company and received the document ( % 0.00) I think it is admrable ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/11
We received compensation quickly…We received compensation quickly without any unnecessary hassle ( % -3.33) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/11
Fast and serious service onlineFast and serious service online ( % -15.56) After some doubt abaout the case, I asked RentakCover to continue the processus of paymant which ended perfetctly ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/11
The process went as expectedThe process went as expected and there was total availability in clarifying and dealing with my process ( % -5.00) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/11
Responsive, informative, helpful and professionalI unfortunately put a small rub on the front bumper of my hire car and so RentalCover ( % -37.50) com were called into action ( % 10.00) I found them to be very responsive, informative, helpful and professional ( % 15.00) Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/11
SCAM Insurance Company - do not use them !!!!Despite making an approved claim (ARCC-U-INS) over five months ago, no payment has been made - and as per, what appears to be the "Standard operating procedure" have been given the run around ( % 0.00) Absolutely appalling customer service and the closest thing to a scam sanctioned by booking ( % -35.00) com and others, that I have ever seen on the internet ( % 0.00) They use bogus reviews from a currency trading platform to boost their approval ratings on facebook, they don't have published contact details and they have hundreds of ripped-off customers around the world trying to get some of their funds back ( % 0.00) An absolute scam that should be reported to the ACCC and all national industry nombudsmDate of experience: November , ( % 20.00)
trustpilot
NEGATIVE 😕
2022/11
My expenses were covered during a terrible experience ( % -100.00) In the midst of a terrible experience with a broken car, RentalCover made me feel secure regarding the fee charged on my credit card ( % -33.33) It could have been the worst trip I ever had, financially speaking ( % -50.00) However, RentalCover really took care of things ( % 20.00) Thank you!Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/11
Not transfering money for an APPROVED claim!I'm contacting here because you are not answering any emails on @rentalcover ( % 0.00) com I have my claim approved, yet you have failed to transfer the money to my bank account for over days now ( % -50.00) please contact me back or transfer the money the claim id is EP-XVS-INS This is not acceptable and start to look like rentalcover is a scam operation ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/10
I had a rather small incidentI had a rather small incident: while I parked the car in Montenegro's Sveti Stefan, somebody hit my car and damaged the rear red light ( % -2.50) I submitted all documents and within one day, I received the reimbursement amount ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/10
terrible customer service when trying…UPDATE - I have not received the email stated below and have proof of comms with Rental Cars as the whole point I am making is Rental Cover will not let me make a claim to be able to communicate - terrible customer service when trying to make a claim, the website just loops me back to the beginning every time I try and so far two advisors have ignored my screenshots of this happening and told me to try and make a claim, the third advisor replied to me in French which was less than helpful ( % -15.19) I've now chased several times over a month and nobody is willing to help me after my rental was cut short early due to a car default and I was charged extra!Date of experience: September , ( % 4.50)
trustpilot
NEGATIVE 😕
2022/10
The windsceen had brokenThe windsceen had broken ( % -40.00) They paid the money quickly and in a few simple stepsDate of experience: October , ( % 4.44)
trustpilot
NEGATIVE 😕
2022/10
Reliable Insurance CompanyWhen the car rental company charged us a hefty sum for an alleged tiny scratch on the car, the Insurance company helped us by refunding the entire amount we paidDate of experience: September , ( % -3.33)
trustpilot
NEGATIVE 😕
2022/10
Dead of close relative (brother) not coveredDead of close relative (brother of one of the insured travelers) was not covered by the cancellation insurance that I booked! Customer support not helpful, no phone contact! Don't do!!Date of experience: September , ( % -6.67)
trustpilot
NEGATIVE 😕
2022/10
DO NOT USE THIS COMPANY ( % 0.00) Most USELESS insurance company who gave…Most USELESS insurance company who gave ME two months of running around, looking for a document is already sent to them, when making a simple claim ( % -12.50) NO CONTACT NUMBER FOR CUSTOMERS TO CALL ( % 0.00) In Australia, consumers are protected by law ( % 0.00) Businesses deal with customers are required to have clear contact details that includes phone numbers ( % 10.00) RentalCover, you are to provide that number for customers OR I'll be making your contact details (yes I now have those numbers) for all to find ( % 0.00) CUSTOMERS CONTACT ME for this companies Phone Numbers, they are denying you ( % 0.00) Email me at southsea ( % 0.00) shell at bigpond dot com ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/9
stress freeEasy to book the cover ( % 0.00) Bags caused a small scuff near the boot ( % -7.50) Once i had the paperwork from Hertz (and hertz erroneously put on a GBP smokers charge which had to be removed !) I scanned it in, sent it through to rentalcover and it was approved in a couple of days and the money in my account in less than a week ( % -39.58) Very easy and very little stress ( % 15.98) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/9
Used Rental Cover twice when booking a…Used Rental Cover twice when booking a car in the UK ( % 0.00) Unfortunately scrubbed a tyre on one of the trips but was refunded the pounds that the rental company took off me within days ;-)Date of experience: September , ( % -12.50)
trustpilot
NEGATIVE 😕
2022/9
I rented a car from Enterprise and…I rented a car from Enterprise and unfortunately it was stolen ( % -50.00) I needed to pay a four-figure amount for excess payment up front ( % 0.00) I'm so glad I purchased my insurance policy with RentalCover ( % 50.00) com they were helpful and professional throughout ( % 10.00) The claims process was simple and to my surprise, I had my money back within a few days ( % -6.67) I will definitely use them again ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/9
As promisedAs promised ( % 0.00) When I bought the insurance it stated any claim would be dealt with promptly ( % 0.00) Unfortunately I did need to make a claim, and as promised it was dealt with within a couple of days ( % -50.00) I was kept updated at every step, the process was seamless ( % 10.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/9
I was overcharged , ( % 0.00) $ ( % 0.00) Unable to get issue resolved or talk to anyone at rentalcover ( % -50.00) comI purchased a plan directly from the website rentalcover ( % 10.00) com ( % 0.00) It was easy to set up and buy ( % 43.33) However, the amount was for ¥ which is equivalent to $ ( % 0.00) They ended up charging my bank account ¥ which is equivalent to $ ( % 0.00) This is crazy! I think they added two zeros to the price and it may have been a mistake but , ( % -75.00) $ is a lot of money ( % 0.00) I contacted their support email ( % 0.00) I received what seemed to be an automated response which had nothing to do with my issue and was asked to email again if my issue wasn’t resolved ( % 0.00) It seems like they didn’t even read my email ( % 0.00) I am really concerned and at the moment would not recommend using this company ( % 20.00) Please beware and stay away ( % 0.00) If my issue is resolved I will update this ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/8
Not easy to claim and poor result so farPaid for ticket insurance cover whilist booking for Wembley Arena show ( % -30.83) Now trying to make a claim for one of our party who was unble to attend ( % 0.00) Have sent off Doctors letter and they are asking for info about a family member who was not the insured person ( % 0.00) I have contacted them twice but only get a generic reply ( % 0.00) I would not purchase cover from them again ( % 0.00) X cover please contact me with a human response not an automated one ( % 0.00) I dont understand what you are asking for nor why the generic replies ( % 0.00) I will update this review as it progresses ( % 0.00) UPDATE-Well months on and X-cover asked for further medical letters which I provided and they still ignore my emails and claim ( % 0.00) I have formally complained to the company and will take it further ( % -15.00) Ticket insurance isnt worth purchasing as they have no intention of paying out ( % 30.00) Date of experience: June , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/8
At first I was quite disappointedAt first I was quite disappointed, because I received a referral from you to a credit company to get the money back ( % -6.25) Even though I explained that the money had already been collected from me and they would not return it ( % 0.00) Only after a few correspondences, you probably understood that the obligations and agreement between us must be fulfilled ( % -10.00) I understand that an insurance company must check, but there was a clear case here that the money should be returned to me according to the contract ( % 10.00) In the end, you complied with the agreement and returned the money to me ( % 0.00) I want to thank you for that ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/8
Made a claim through rentalcoverMade a claim through rentalcover ( % 0.00) No hassles at all ( % 0.00) Got the money back in a few daysDate of experience: August , ( % -10.00)
trustpilot
NEGATIVE 😕
2022/8
I received the insurance compensation…I received the insurance compensation faster than i expected ( % -10.00) Well done!Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/8
Priceworthy solution but a lot of paper workPriceworthy solution versus buying this from rental car ( % 0.00) The only negative is the amount of paper work needed to receive money back for a claim ( % -10.00) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/8
International Vehicle Claim Paid PromptlyWe rented a car in Italy through booking ( % 0.00) com and received information from RentalCover ( % 0.00) com advising that we had complete coverage for damage to the vehicle and that we should waive additional insurance coverage with the car rental agent ( % 10.00) We were a little skeptical, but we did so even with a very stern warning from the car rental agent ( % -16.25) Unfortunately, we scraped the vehicle against a post while backing out of a parking space which caused damage to the bumper ( % -50.00) When we returned the vehicle at the end of the rental period, the car rental agent was very gracious and provided us an invoice showing separate charge for the damage along with photos of the damage ( % 20.00) It is critically important to have this information ( % 40.00) We filed a claim with RentalCover ( % 0.00) com and our claim was approved and we were reimbursed promptly ( % 0.00) I would definitely utilize this coverage again when renting a vehicle ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/8
Scam - avoid these guys ( % 0.00) Scam! Absolute crap automated claim process which im giving up on pursuing as its uneconomic use of my time and I’m going round in circles getting nowhere, no phone number to call listed in their emails, what’s more the cover is only $ for the Ola cab product meaning people will just give up as it’s not worth chasing them for $ ( % -7.50) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/8
Two 👍 👍thumbs upTwo thumbs up on everything especially when we had a flight diversion of airport due to bad weather ( % -27.50) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/7
Impossible to get in touch with…It is impossible to get in touch with Rentalcover ( % -66.67) No email address, no form, no chat, no phonenumbers ( % 0.00) If you're not a customer (yet?) and haven't ordered you cannot get in touch with them ( % 0.00) The "Contact Us" page is a loop and wherever you click you end up on that same page ( % 0.00) The only way to get in touch is get an insurance and then reply to emails you receive ( % 0.00) For some reason I never trust companies that make it so difficult to get in touch with them ( % -50.00) UPDATE: the answer below says it all ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) "We are happy to assist our customers anytime as soon as they inform us they have any requests" ( % 80.00) ( % 0.00) ( % 0.00) They should first make it possible to inform them and that's the problem ( % 12.50) Date of experience: June , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/7
Awful service!!Awful service!!! There is no phone number or email on their website ( % -100.00) Impossible to communicate!!! This might actually be a SCAM! I tried to claim an incident through the website and when adding the policy reference number (EYM--INS) there is a message that says, "the cover period has not ended yet" and it doesn´t allow to proceed further ( % -33.33) Basically, you can`t make a claim ( % 0.00) It's really frustrated!Date of experience: July , ( % 20.00)
trustpilot
NEGATIVE 😕
2022/7
HappyGot off to a slow start (played my part in that too) but once it got going the service and product were great ( % 25.00) Date of experience: July , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/7
No response from RENTALCOVER claims teamThis is regarding my claim on the tesla hire i had in Norway ( % 0.00) I have submitted all the documents multiple times as required over email from rentalcover team ( % 0.00) BUT after completion of all documents, they have stopped responding to my emails for making the payment for the claim to me ( % 0.00) I have send reminders to make payment ( EUROS) but still no response!!!! How can i complaint about this fraud to the police and fraud department where rentalcover is based out of?Date of experience: July , ( % -30.00)
trustpilot
NEGATIVE 😕
2022/7
We had to make claim due ti damage to…We had to make claim due ti damage to our rental, the car company where terrible however I am glad I had cover with rentalcover as I received my money within days of submitting the claim ( % -18.75) Thoroughly recommend this insurance company ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/7
I should not have used them but was…I should not have used them but was lazy and got cover at same time as flight ( % -12.50) Bad move ( % -70.00) They were cheap but cover was hopeless ( % 40.00) My flight was delayed by ( % 0.00) hours and I got £ ( % 0.00) Enough said!!Date of experience: July , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/7
Don't take them!!! - We had a Really Bad experiencWe had a Really Bad experience with them ( % -70.00) Our car got pushed to the side of the road while parking ( % 0.00) We had all the evidence of what happened there, we provided all the needed documents, pictures and videos ( % 0.00) And they decided by themselves that they are not compensating us, without giving any reasons or explanations ( % 0.00) They were continually ignoring their part of the terms of the agreement and tried to exhaust us during the claim for at least months ( % -30.00) Date of experience: July , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/7
XCover ambiguityWe bought the Ryanair Toulouse Bergamo (Milan) ticket in advance and in order to avoid the difficulties linked to the COVID we opted for XCover proposed via the Ryanair website which we did not know before ( % 0.00) On the day of departure, our flight was unfortunately cancelled, and we were not offered any alternatives ( % -50.00) We were unable to travel and all our plans were disrupted (meetings, hotel, etc) ( % -50.00) There was no explanation from Ryanair on the spot, nor any notification of the cancellation at the airport ( % 0.00) We learned of the cancellation in the morning at Blagnac Airport ( % 0.00) Later we received the following message ( % 0.00) "We are sorry to inform you that your flight FR from Toulouse to Bergamo on --, has been cancelled ( % -50.00) Your flight has been cancelled due to delays in airport slots and air traffic control" ( % -12.50) As we had the XCover, we have sent the receipts ( % 0.00) The communication was good (sms, mail), but I received a negative answer to our request ( % 20.00) Indeed, nobody knows if the delay in the slots was really there, but according to the list of guarantees (police) this allows XCover not to cover you ( % 20.00) ( % 0.00) ( % 0.00) This is the way how the companies (Ryanair+XCover) do not cover you and use the specific terminology to avoid any responsibility ( % 0.00) In our case, it was the failure of the airline company, which corresponds, in fact, to the guarantees proposed by the insurance company ( % -31.67) ( % 0.00) ( % 0.00) So never take XCover!Date of experience: July , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/7
I was in a small Accident in GreeceI was in a small Accident in Greece, days after I sent the documents I got a reply with approval that I'll get the money I paid back, and after days it was in my bank account! Grate service!!Date of experience: July , ( % -16.67)
trustpilot
NEGATIVE 😕
2022/6
No call center and they do NOT respond…No call center and they do NOT respond to all emails ( % -10.00) I had to cancel a flight because of a family illness and after weeks I have NOTHING from them ( % 0.00) No idea the status of my claim, no claim number and no response from them ( % 0.00) After an already emotional incident I now have to deal with trying to get my money back for the flight I had to cancel ( % 0.00) BEYOND frustrating ( % -40.00) Stay away from this incompetent company ( % -35.00) Date of experience: June , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/6
We had a dent in our rental car after…We had a dent in our rental car after we had it parked unattended ( % 0.00) The rental firm charged us Euro ( % -20.00) - ( % 0.00) RentalCover reimbursed after uploading the documents without any problems ( % 0.00) The process was fully online and went smooth ( % 40.00) Date of experience: June , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/6
Europcar would not accept this…Europcar would not accept this insurance ( % 0.00) I tried several ways to get ahold of booking ( % 0.00) com to resolve ( % 0.00) After ( % 0.00) hours of wasted vacation at the rental place trying to get a hold of booking ( % -20.00) com, I gave up and used other insurance ( % -12.50) Lost a lot of time and money because of this insurance ( % 0.00) Do not use it!Date of experience: June , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/6
greenmotion charged me a ridiculous…greenmotion charged me a ridiculous amount of money for a damaged windscreen that I am not even sure I did, the damage was very hard to say since it was a very small spot ( % -13.44) Thanks to the insurance I could recover all the moneyDate of experience: June , ( % 20.00)
trustpilot
NEGATIVE 😕
2022/5
One star is too manyI had tickets to a show at the but could not attend due to Covid and Xcover have been less than hepful and habasically have ignored my claim ( % -14.58) Thanks for nothing ( % 20.00) AVOID THIS COMPANY ( % 0.00) Yes you replied ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) by sending me the same useless correspondence as the last five timesDate of experience: April , ( % -16.67)
trustpilot
NEGATIVE 😕
2022/5
DO NOT GET BLACKMAILED! AVOID THEM!!It's been weeks now since I canceled my car insurance policy from them and I still haven't got my money back ( % 0.00) Worst of all RentalCover is keeping that amount  on some user account that is supposed to be mine for, I quote "you future insurance" and also tells me that I have to use it within years ( % -50.00) Also, they are refusing to give me an exact answer to my question ( % 25.00) I repeatedly  ask them to point me to documents that can be found online on their website where I can check the accuracy of their claims! None of this was included in any document I received from them! Avoid them! Have no business with them at all as there are plenty of other companies that won't treat you like this!Date of experience: May , ( % -12.50)
trustpilot
NEGATIVE 😕
2022/5
Paid for minor scratchExcellent service ( % -5.00) Date of experience: May , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/4
Cant refund after cancelling the policyWaited weeks for refund after I cancelled the policy ( % 0.00) Contacted them via emal and receiving responses from different people was told they can't do refund and the alternative solution is for me to make a claim ( % 0.00) How can I make a claim when the policy is cancelled? Obvously they are making it difficult and could be worst when making a claim ( % -75.00) Avoid them at all costDate of experience: April , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/4
Horrible experienceHorrible experience ( % -100.00) I bought a full coverage ( % 35.00) Submitted a claim weeks ago and keep on getting the same email from the same robot "Melissa" asking for the same documents I already sent numerous times! How many times do I need to send my passport, DL and face photo????? I even sent it in the highest resolution and in pdf and still they're saying I'm missing these documents ( % 5.00) Date of experience: April , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/4
horrorBe very careful , with the company rental cover ( % -13.00) My application numbers are K-LIPINS and WMV--IS This is a fraudulent organization ( % 0.00) I used her services twice ( % 0.00) The first time they didn't want to pay insurance, they pretended that they couldn't transfer money to my card ( % 25.00) I had to appeal to the Consumer Protection Society with a complaint in France ( % -30.00) After that, rental cover immediately transferred the money ( % 0.00) There was a second insurance case ( % 0.00) They considered the application for two months, I provided them with all the documents ( % 0.00) But they constantly pretended that they were missing something from the documents ( % -10.00) As a result, the same situation AGAIN, they said they could not pay my insurance ( % 0.00) Here's what they told me: "We understand that this may not be the result you expected ( % -10.00) " You draw conclusions yourself, I will file a complaint against rental cover again ( % -30.00) I do not recommend this insurance company ( % 0.00) ------------------------------------------------ Below they are lying again, please note that they cannot find the number ( % 0.00) Although the number I indicated in the letter corresponded for months ( % 0.00) I have proof and screenshots, it's a pity they can't be attached here ( % -10.00) Date of experience: April , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/3
Still no word back from this disgrace…Still no word back from this disgrace of a company! days and days are passing, emails ignored and no one will help me resolve this problem and query! Do not use them and avoid at all costs! take your money and vanish into thin air!Date of experience: March , ( % -13.33)
trustpilot
NEGATIVE 😕
2022/3
Highley recommend!I had a bit of an accident with my car during the time that I had hired the car and I had Rentalcover insurance through Webjet ( % 0.00) Within few days of making the claim they approved and gave all the money that I had paid for the car hire company for their cars damage ( % -20.00) Highly recommend and I hope they keep this level of service for a long time ( % 5.50) Date of experience: March , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/1
Damage of rental car at the CyprusI hit the bumper of rented car at the parking ( % 0.00) I didn't call police or rental company because it was then I went to airport ( % 0.00) I paid for rental company compensation of the damage ( % 0.00) After I returned home I uploaded all documents and received payment from RentalCover in days ( % 0.00) There was only one moment that disturbed me because I loose about Euro on the exchange rates ( % -3.85) Date of experience: January , ( % 0.00)
trustpilot
NEGATIVE 😕
2022/1
Excelent work!The decision to compencatefor the demage was made within a few hours ( % -20.00) After days the money was recived to the account ( % 0.00) Excellent!!!Date of experience: January , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/12
I recently purchased Rentalcover…and saved at least £!]I recently purchased Rentalcover instead of the very expensive car hire extras, and for the first time made a claim for new tyre ( % -9.39) The claim was for £, and it was processed successfully within days of my claim ( % 75.00) I estimate that I saved at least £!Date of experience: December , ( % -30.00)
trustpilot
NEGATIVE 😕
2021/11
Unable to refund tickets I bought for…Unable to refund tickets I bought for an event I am unable to attend ( % -50.00) Even though this is the extra service I have paid for ( % 0.00) Will never make the same mistake againDate of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/11
When hiring cars I always use rentalcoverWhen hiring cars I always use rentalcover as hire companies will always try to find any damage to the vehicle ( % 0.00) Rentalcover paid back the money I paid out within days of claim being made, I would recommend anybody to use rentalcover instead of using the hire companies own insurance as that can work out expensive and tedious process to claim back moneyDate of experience: November , ( % -8.00)
trustpilot
NEGATIVE 😕
2021/11
Bought a policy thinking it was annualBought a policy thinking it was annual ( % 0.00) Company has switched it so it was only days ( % 0.00) Very unhappy EDIT: THEN PLEASE REFUNDDate of experience: November , ( % -78.00)
trustpilot
NEGATIVE 😕
2021/11
Non expensive very efficient insurance…Non expensive very efficient insurance coverage ( % -15.00) It took less than days after I submitted my claim with all documents required and I receved the full amount to my account ( % 9.17) Thanks ( % 20.00) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/11
I had a broken small window in my…I had a broken small window in my Toyata ( % -32.50) I payed the damage ( % 0.00) At the end of my rent I presented a claim and got my money back in only days ( % 0.00) Really perfect ( % 100.00) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/11
Broken rear light ( % 0.00) ( % 0.00) ( % 0.00) Had the rental company charge me for a broken rear light I hadn't noticed was broken ( % -13.33) Filed a claim and got a response within the hour The online form was clear and easy to fill Additional information required was requested respectfuly and I got my claim approved in a matter of days ( % 26.67) The only car insurance company I'd ever use for a rented car abroad!Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/10
Rentalcars ( % 0.00) com insurance worth the moneyI had booked a car through rentalcars ( % 30.00) com in a big vehicle rental company when visiting Poland ( % 0.00) When returning the vehicle, the rental company demanded an outrageous fee for repairing a minor scratch on the bumper, claiming that I was the one that damaged the car ( % -52.50) Thankfully, I had purchased the rentalcars ( % 0.00) com full insurance with my booking ( % 35.00) After the vehicle rental company deducted the sum off my bank account, I opened a claim on rentalcars and got all the deducted money back within hours ( % 0.00) I highly recommend rentalcars ( % 16.00) com for their efficiency and credibility ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/10
Fast and professional ( % 15.00) Fast and professional ( % 15.00) Sorry only that the refund did not match what I was charged by my bank ( % -25.00) Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/10
Following a small accident I was fully…Following a small accident I was fully reembraced due to the full coverage policy ( % -5.50) The process was simple and pleasant ( % 36.67) Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/9
Very useful when you have bad surprisesWe had a problem during the rental period with a wheel and had to pay € ( % -15.50) We did a claim to Rental Cover and they refunded us less than days after the end of the rental period ( % -16.67) Very efficient!Date of experience: September , ( % 20.00)
trustpilot
NEGATIVE 😕
2021/9
I am disabled and find it easier to…I am disabled and find it easier to travel by coach ( % -20.00) I take a wheeled Walker plus case ( % 0.00) Can I request help for both journeys please ( % 0.00) Just with the transfer ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/8
I have had a hard time trying to find…I have had a hard time trying to find out the specifics of my trip that the policy insures ( % -29.17) ( % 0.00) ( % 0.00) ( % 0.00) namely Covid- protection and if the policy pays for quarantine, if needed ( % 0.00) If I were to find out ( % 0.00) ( % 0.00) ( % 0.00) and it does not include this protection, how can I modify it or just increase coverage after I bought it and received a confirmation?Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/8
Unfortunately I had to make a claim on…Unfortunately I had to make a claim on my insurance due to unable to travel due to covid restrictions ( % -31.25) Xcover handled my claim promptly and they communicated well and it was simple to make the claim ( % 0.00) I rate their service excellentDate of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/8
Affordable and fast serviceGreat and fast service, I was skeptical at first since the policy was $ a day, it was going to be a short trip so didn't think too much about it, then life happened and I needed the insurance, the rental company charged a crazy amount for a bumper, it took the rental company longer to get me an estimate and bill, than it took rentalcover to reimburse me ( % -3.57) Money was in my account in days ( % 0.00) I won't buy insurance from the rental companies again ( % 0.00) Use rental cover, less than half the price and better service ( % 5.56) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/8
After numerous orders, my FIRST CLAIM IS FALSELY DECLINED ( % -5.00) FEELS&LOOKS LIKE A SCAM!I bought this insurance over times ( % 0.00) And for the FIRST time I ever need it - my claim is DECLINED, although it says in numerous places on the website that I'm FULLY covered for the damage ( % 12.50) I wrote a complaint email to Rentalcover ( % -30.00) com and was promised an answer by August th ( % 0.00) but it's August th today, and nobody answers! I am SUPER DISAPPOINTED! This Insurance is a SCAM to take your money! They promise you and tell you that you are covered for everything in several places, but then they retract from their claims and decline the case! It's better to pay for the excess cover from the rental company itself! I got charged ~$ for an accident as an "excess" payment to repair damages for the car of the person I accidentally hit (no damages to the rental car itself I was driving in), and that I was supposed to be covered for, and then rentalcover ( % -1.04) com dismissed my claim and declined it!Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/8
I did the insuranceI did the insurance, but I do not really know if I have paidDate of experience: August , ( % -10.00)
trustpilot
NEGATIVE 😕
2021/8
ExcellentProblem sorted out in a minute! End payment done in less then a day! GreatDate of experience: August , ( % -20.83)
trustpilot
NEGATIVE 😕
2021/7
Probably just a scamI bought around - times excess cover from them, luckily I never needed to use it ( % -16.67) On our last trip, we had a small dent on the rental car, small amount, not worth to submit a claim, so I payed it out of my pocket, but I wanted to test them, specially before I would recommend them to friends or clients of ours ( % -5.86) Unfortunately, after contacting them by email, beside reply with general instructions how to submit a claim( informations available on the website anyway) they didn’t even bothered to offer any support, advice, or any further reply ( % -1.25) I can just imagine how ‘fun’ it had been , if I had a serious problem! I definitely would think twice, before another contract with them ( % -3.89) It really looks like a big scam!Date of experience: July , ( % 10.00)
trustpilot
NEGATIVE 😕
2021/7
does not allow to submit claim & negative comm ( % -30.00) horrifying ( % -90.00) I try to submit claim ( % 0.00) but it does not allow me to submit ( % 0.00) I changed to another browser it does not work too ( % 0.00) Then I want to submit negative comments & star on its "feedback box" on the web page ( % -30.00) it says "error" star also leads to error ( % 0.00) When i tried star, it leads to trustpilot ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/6
XCover ( % 0.00) com impossible to contact ( % -66.67) XCover ( % 0.00) com have been impossible to deal with whilst attempting to make a claim against an existing trip I'm supposed to be going on tomorrow ( % -66.67) I am now having surgery tomorrow and so cannot fly yet trying to get help from this team is like getting blood from a stone ( % 80.00) Date of experience: June , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/6
Complete scamComplete scam, at least when applying toward a rental car in Mexico ( % -10.00) My policy said that the rental cover insurance was all I needed to rent a car in Mexico and to not get tricked into buying unnecessary insurance at the rental agency ( % -40.00) In reality, it was the rental cover company that tricked me, because the rental car company I had reserved wouldn't accept this insurance because it didn't have "collision coverage" ( % 0.00) They wouldn't give me the keys to the car unless I bought the insurance they offered, which was about the same price as what I payed through rental cover ( % 0.00) I tried to ask then what is the point of paying for rental cover insurance that booking ( % 0.00) com suggested was necessary, and they said there is no point, and their customers get duped into doing this all the time ( % 0.00) They were completely used to it and tired of the arguments we were putting up trying to accuse the Mexican rental car agency of trying to scam us ( % -10.00) Maybe this insurance service works great in the U ( % 80.00) S ( % 0.00) , but obviously completely irrelevant in Mexico even though RentalCover said it was necessary to buy this insurance if renting a car in Mexico ( % -25.00) On top of that, it was a complete headache trying to get ahold of RentalCover's practically non-existent customer service line- I had to go through this maze of customer service lines directed through booking ( % 30.00) com and kept having to get put on hold and transferred from person to person, none of whom was a representative of RentalCover ( % 0.00) Finally someone from booking ( % 0.00) com said I'd get a refund in the next day, and seemed completely used to people asking for refunds for this because the service is completely useless ( % -13.33) At least the refund was quick ( % 1.67) Highly recommend against using this company ( % 16.00) Date of experience: June , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/6
excellent service RentalCover ( % 100.00) comDuring that I rented a car in Switzerland, I made a small scratch on the front bumper of the car, which was noticed only by the employee of the rental company ( % -12.50) I was shocked when the entire amount of the franchise was deducted from my credit card ( % -35.00) CHF ( % 0.00) After receiving the receipt for the repair of the car, the rental company returned CHF ( % 0.00) The rest of the amount I received from within days from RentalCover ( % 0.00) com ( % 0.00) It's a pity that just not in the currency in which I paid (I lost on this CHF)Date of experience: June , ( % -10.00)
trustpilot
NEGATIVE 😕
2021/5
It's a bit complicated to understand…It's a bit complicated to understand where to send all the documentation but your service is very fast and efficient ( % -24.67) Date of experience: May , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/3
Cosmetic damage payoutDuring my rental the vehicle suffered cosmetic damage caused by an object flying off an approaching vehicle ( % 0.00) Once I received my final invoice from the rental company and loaded the requested documents onto the claim form, RentalCover paid me out within a couple of days with absolutely no issues ( % -5.00) Date of experience: March , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/3
ExcelentI used rentalcover several times without troubles; last time there was a little damage during the rent ( % -6.25) In days I received the complete refund ( % 10.00) Date of experience: March , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/3
No way to reach customer service for help!Edited -- I was FINALLY able to submit my claim online but I had to submit blank pages for the documents I do not have or that do not apply to me in order to get my claim submitted ( % 25.00) There is still no way to reach customer support which is ridiculous ( % -33.33) A phone number or chat would be nice for assistance ( % 60.00) I still say I will not use this company again for rental car insurance ( % 0.00) --- I am having a terrible time getting help filing a claim ( % -100.00) There is no phone number to contact customer support or chat option ( % 0.00) I have tried DMing them via Instagram and also sending an email ( % 0.00) They should have hour support via phone and/or chat that is easy to get to ( % 43.33) This is ridiculous! I will not be using this company ever again ( % -41.67) Date of experience: March , ( % 0.00)
trustpilot
NEGATIVE 😕
2021/2
They lost me, but now I'm found ( % 0.00) ( % 0.00) ( % 0.00) here ( % 0.00) I made a claim with this company, submitted and uploaded every single documentation required ( % -7.14) I felt totally ghosted by them ( % 0.00) (Amendmend to first review) Their non-responsiveness was due to them advising me to chase the claim from my credit card provider first ( % 12.50) I did this several times without any response ( % 0.00) I believe if they contacted my provider as a third party, this could've speed the process ( % 0.00) To avoid extra cost (interest) I caved in and paid the credit card debt ( % 0.00) However, since the above complaint, the company has taken action ( % -6.67) I am now compensated for the damage only ( % 0.00) This has changed my opinion of the company slightly ( % -16.67) I hope my review amendment may help how they deal with future clientèle ( % 0.00) I might consider using them again in the future ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/10
Terrible customer service I had their…Terrible customer service I had their cover while I was in Turkey ( % -100.00) I run over fox on a road I was left middle of nowhere for hours no courtesy car no help still waiting for my excess money I spouse to have my money within Days it has been nearly two weeks not A Happy costumer send lots of emails no reply 😡 please don’t trust this companyDate of experience: October , ( % -7.50)
trustpilot
NEGATIVE 😕
2020/9
Rental motorhome incidentI had a small incident in the rental of the vehicle for which I made a claim for damages to RentalCover ( % -25.00) They treated me quickly and efficiently and in a few days everything was resolved favorably ( % 6.67) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/8
I got a fraud transactions on my credit…I got a fraud transactions on my credit card after using it at your website with around ,$ ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) and I didn’t use it at any other website so the fraudsters one of your team ( % -12.50) ( % 0.00) ( % 0.00) ( % 0.00) last time to use your service and will advise all my friends not to use it as wellDate of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/8
Used in Namibia, Africa in February and it was terribleUsed in Namibia, Africa in February In case of an accident, I charged the fee for repair However, the setup of this company is extremely slow, the reply to the email is lost, and it often takes a few weeks to reply, so I usually exchange in Japanese, but when it is inconvenient, it becomes English or even Japanese ( % -19.29) It was very suspicious and very time consuming I rushed back and forth again and finally got paid in June I was told later that I was late because of the coronavirus, but why not tell me in advance? It only sounded like an excuse afterwards I was very worried that I wouldn't pay what I charged for months ( % 2.78) Regarding the amount of payment, the actual amount of damage I suffered was about $ , and it was said that the insurance contract here was a full guarantee, but actually it was paid about $ When I asked why it was so reduced, I was told that it was due to bank transfer fees and exchange rates ( % 5.63) I told you that I would like to know a specific method of calculating the exchange rate, but as of August I have not contacted me so I do not know ( % 0.00) It's a very sloppy impression I can't recommend this insurance company [Addition] From February to August , I lost contact with me again and again, and I received only one reply every few weeks, but I responded so smoothly immediately after I wrote a bad review ( % -20.83) Came to come As a result, we are now able to communicate without problems, but I do not like the response like returning the palm of my hand ( % 50.00) I have repeatedly asked you to send me the specific reason why the payment amount has been reduced and details, but I do not receive such details at the moment ( % 0.00) It seems that I want you to correct the evaluation, but since there is a terrible history so far, I am sorry to correct the evaluation, but I can notDate of experience: August , ( % -46.67)
trustpilot
NEGATIVE 😕
2020/7
RIP OFF! You are not insured in a no fault accident ( % 0.00) One star is too much for this company ( % 20.00) We took out insurance with them and were told we were fully covered on our holiday to Sardinia ( % 0.00) What you are NOT told is you are NOT covered in a no-fault accident ( % 0.00) Someone drove into us on holiday and rentalcover have told us to get the money taken by Goldcar (our rental car company) back ourselves ( % 0.00) They are not interested in helping us at all, and we are now approx euros out of pocket ( % -12.50) They have offered us % off insurance with then next time! Absolute joke ( % 10.00) They have, apparently contacted Goldcar who have not responded so they just wash their hands of the problem ( % 5.00) It’s now months since the accident and can’t or won’t even confirm that the money has been paid to Goldcar so we can claim through our credit card company ( % 0.00) Useless ( % -50.00) So angry and concerned that others will be caught in this trap ( % -50.00) I telephoned rental over prior to taking out this insurance and was assured we were FULLY COVERED for all eventualities ( % 0.00) Now they are not responding to emails pleading for help to get our money back, which we cannot afford to lose ( % 0.00) I am now writing to Rip Off Britain, the insurance ombudsmen and taking legal advice ( % 20.00) Please don’t fall into the same trap as us ( % 0.00) So stressful ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/7
Cannot fault themCannot fault them; I was sceptical at first but after a minor ding on a hire van (I am not sure how it happened) Rentalcover ( % -1.67) com paid up the claim within ( % 0.00) days of submitting all the documentation ( % 0.00) Will use them again ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/6
Was difficult to make contact in the…Was difficult to make contact in the first instance No phone number no email Once contact made good after that ( % -1.25) Date of experience: June , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/5
Simple and efficient!We were charged crazy euro for a scratch on a tire by Sixt ( % -30.00) Luckily we purchased insurance for that trip and within few days our money were returned to bank account! No extra papers, no hassle ( % 2.78) Simple and efficient!Date of experience: May , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/5
Waste of money and time ( % -20.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) This company is not as it semes on the net ( % 0.00) Very poor communication no phone number, they dont respond to the emails, my experience was terrible with rentalcover, I submitted my claim online and received an automated email that they pay claims super fast to make their customers happy which is just a big lie ( % -3.11) ( % 0.00) ( % 0.00) ( % 0.00) they ignore all my emails and no one answers my emails ( % 0.00) if you buy insurance with them then you just waste your money and time this company will not pay your claim ( % -20.00) Stay away from them ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/5
Must have insurance for your rental…Must have insurance for your rental vehicle ( % 0.00) Protects you for the exorbitant charges for very minor damage to your rental that you have no control over ( % -6.50) Date of experience: May , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/5
Bottom line i got the expected refund ( % -10.00) Bottom line i got the expected refund ( % -10.00) points: ( % 0.00) i had to do all the interactin with the rental conpany and the credit company on my own it was exhausting and las months ( % 10.00) ( % 0.00) The rental company won this dispute even though it was well planned fraud ( % 0.00) Date of experience: May , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/4
Rentalcover ( % 0.00) com is a bad companyRentalcover ( % -70.00) com is a bad company ( % -70.00) I went to get my money back for a cancelled trip and they did not have an easy way to get a refund ( % 21.67) They only offered a credit which I can likely never use ( % 0.00) No way to contact them ( % 0.00) Terrible rd rateDate of experience: April , ( % -100.00)
trustpilot
NEGATIVE 😕
2020/3
Terrible Costumer ExperianceI attempted to buy a Collision Damage Waiver (CDW) on the rentalcover ( % -100.00) com page and after introduce the credit card and clic on the buy button the page was white with a line of code "{"startSecondaryPayment": true}, they made me a test discount of my credit car of one dollar and it was refounded, I did a refresh on the page and i realized that with each refresh they discounted a dollar of my credit card , However, I didn't received a mail with the information of the purchased , I try to reach out them buy the message option on their web page, tweeter and I haven't any answer, they don't have any phone number or mail to reach them ( % 17.50) in this moment a need a solution and I don't know what to do, the costumer experience is terrible ( % -100.00) Date of experience: March , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/3
I recently had a small accident while…I recently had a small accident while renting a car in Australia ( % -12.50) My insurance was with RentalCover ( % 0.00) com and they processed my claim and paid out in record time with a minimum of fuss and a maximum of helpfulnss, professionalism and courtesy ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/3
Due to COVID- and the cancellation of…Due to COVID- and the cancellation of our motor vehicle hire on st April I have attempted to cancel my policy and have received appalling assistance ( % -23.75) The company doesn’t even have my policy no showing on my online account ( % 0.00) They are easy to book with and I have used them in the past but not claimed ( % 9.17) This lack of response leaves me feeling frustrated ( % -70.00) The only contact is by email only ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/3
£ Cancellation fee introduced in due corse on existing contracts ( % -12.50) The company has now unilaterally introduced a £ cancellation fee ( % -50.00) This should not be acceptable as it's after the fact and i have not accepted the change ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/2
poor insurance didn't cover me my…poor insurance didn't cover me my rent ( % -40.00) ( % 0.00) Dollar Rent A car ( % 0.00) ( % 0.00) I will never rent here again ( % 0.00) The insurance didn't cover the car and paid for the insurance ( % 0.00) Dollar Rent a Car agency did not accept your insurance and I don't understand how (here) offer insurance and when you pick it up the car the agency doesn't accept the insurance for which one you paid ( % 0.00) ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/2
Trustworthy and reliableEfficient, willing to help and just reliable ( % 25.00) My case was a little bit complicated because the rental company wouldn't provide me with the receipt of repair ( % -34.38) However, I got paid all ( % 0.00) Thanks ( % 20.00) Date of experience: February , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/2
Between you and suggested car rental…Between you and suggested car rental Co ( % 0.00) Alpha , Tweed Heads NSW , it was difficult to jump through the hurdles necessary to complete claim ( % -13.33) Date of experience: February , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/2
I was skeptical when I showed up to…I was skeptical when I showed up to pick my rental car up and realized the insurance I purchased was not with the rental car company ( % -50.00) Unfortunately I had an accident during my trip ( % -50.00) I filed a claim with RentalCover ( % 0.00) RentalCover cover was fast once the rental car company provided all the receipts from the repairs ( % 20.00) I would definitely recommend RentalCover to anyone renting through Rentalcars ( % 0.00) An improvement to the service would be to allow the person to submit a claim when the accident happens without having to initially supply the information required ( % 0.00) This would have put me more at ease with the process ( % 50.00) Date of experience: February , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/2
Had an accidentHad an accident Got back money after few daysDate of experience: February , ( % -10.00)
trustpilot
NEGATIVE 😕
2020/2
When you have a bad and horrible…When you have a bad and horrible experience with a car rental service ( % -80.00) In this case EZU car rental in New Zealand ( % 13.64) If you are seeing this review, Please DO NOT rent from EZU but EZI ! Rental cover was a savior to me, the easy of claim and how professional they were, was just phenomenal ( % 34.44) I m grateful and thankful having them as my insurer ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/2
Extremely efficientExtremely efficient, my claim was paid out very quickly ( % 15.42) I did find it a bit difficult to begin with that I couldn't talk to anyone but the emails were informative and the process painless!Date of experience: February , ( % -50.00)
trustpilot
NEGATIVE 😕
2020/2
when you have a bad and horrible…when you have a bad and horrible experience with a car rental service ( % -80.00) In this case EZU car rental in New Zealand ( % 13.64) Rental cover was a savior, the easy of claim and how professional they were, was just phenomenal ( % 34.44) I m grateful and thankful having them as my insurer ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/2
Made a claim months ago and still have not been reimbursedMade a claim months ago and still have not been reimbursed ( what happened to the days advertised) This accident was the fault of a third party and neither Rentalcover or the hire company seem to he able to process my claim ( % 25.00) (Each company blames the other) ( % -12.50) Rentalcover are very poor at returning emails and dont seem to have a phone number that you can ring to find out what is going on ( % -52.00) I am considering going to the Financial services Ombudsman to make a formal complaint ( % -15.00) Zero starsDate of experience: February , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/1
despite being careful, incident can still happen ( % -10.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) My rented BMW G tire rim circumferential surface was slightly damaged due to contact with the road pavement during turning ( % -14.58) It was captured when I returned the car to the rental premise ( % 0.00) I was charged Pound for the damage and the amount was deducted from my deposit ( % 0.00) upon returning from vacation, i immediately submitted my claim online ( % 0.00) The website was user friendly and all pdf documents such as rental agreement, pre and post inspection checklist, driving licence and email correspondences were attached online ( % 18.75) Within hours, my claim was approved and the website guided me again to provide information on my local bank and account number ( % 0.00) I received my money within days ( % 0.00) It was an unfortunate incident but I was glad my family and I were not involved in severe accidents throughout our vacation ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/1
months of waiting for the refund!!! (and still waiting)Our case has been in progress at RentalCover for months without any result and it involves a considerable amount of money! If we get any response to our inquiries about the case at all, it is very general, repetitive and does not help at all ( % -2.00) Under no circumstances should you take out insurance with this provider, because in the event of a claim you will only have problems afterwards and will not receive your money even after months!Date of experience: January , ( % 0.00)
trustpilot
NEGATIVE 😕
2020/1
Very efficient but hard to get in touch…Very efficient but hard to get in touch withDate of experience: January , ( % -12.78)
trustpilot
NEGATIVE 😕
2019/12
Unable to complete submission of claimWe rented a car in Chile at the end of October and purchased coverage from RentalCover ( % -20.00) com - when we returned the car the windshield had a couple of small stone chips which we paid for ( % -25.00) I have just attempted to submit the claim online, I gave all the info and attached all the documentation required but when I clicked 'SUBMIT' the box went grey and the message 'YOUR INFORMATION IS BEING SENT PLEASE WAIT' was displayed ( % -5.00) ( % 0.00) ( % 0.00) I waited ( % 0.00) ( % 0.00) ( % 0.00) for TWO hours and nothing changed ( % 0.00) I tried without success to find a phone number to call and have sent them an e-mail but so far no response ( % 20.00) Date of experience: December , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/12
An unanswered echoWhy don't you e-mail me about the process of handling? I had an accident on September , , and this was the time I had insurance ( % -10.00) All incidents to rental car companies, according to the procedure already paid compensation (, cad) and provide all documents, including receipts, accident report, and the final ( % 0.00) Because it was a big accident, I couldn't get information from the other driver at the time of the accident, but the other driver took my license and took a video ( % -8.33) And a few days later, I went to the federal police station and reported the accident ( % -10.00) I am a student, this is very painful and under a lot of pressure ( % -91.00) I email a few you even asked how processing is undergoing but, not even read my e-mails ( % -20.00) What's the reason? Please let me know how the accident is going ( % 0.00) And whatever I can do to help you as soon as possible ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/12
A really good supplementary insurance cover ( % 70.00) The premium was half of what the car rental company would have asked for ( % -16.67) I was unfortunate to have a minor accident and RentalCover reimbursed my claim without excessive documentation required ( % -26.67) Payment was in my bank account within a few days ( % -20.00) Procedures are very clearly explained on their webpage ( % 13.00) Date of experience: December , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/12
everything worked welleverything worked well ( % 0.00) had a minor chip in the windshield which was reimbursed quickly ( % 14.17) ( % 0.00) ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/12
Simple procedure for small claim and…Simple procedure for small claim and fast payment ( % -7.50) Date of experience: December , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/11
Peace of mindAlthough expensive compared to annual car insurance, Rentalcover delivered what they promised ( % -50.00) Car hire in any country is an execise in hidden cost avoidance ( % -16.67) It pays to have independent, trustworthy cwd insurance cover ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/11
Absolutely useless coverage in MexicoAbsolutely useless coverage in Cabo, Mexico ( % -50.00) They laughed at the policy and would NOT give me the vehicle keys at Budget Rental Car until I purchased their rd party Bodily Injury policy- What a waste of money! If you want to go with minimum coverage- pass on this company-buy it on-site because RentalCover can’t provide it Save bucks a day and pay the rental company per day ( % 15.00) Don’t fall for the anxiety act!Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/11
So sothere is no extra wheel, it's very uncomfortable ( % -32.50) Support is very bad and slow ( % -60.50) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/11
What a shocking company with poor service ( % -70.00) What a shocking company - refused to pay a fraudulant car debit by the Centauro car rental company, despite promising to pay all claims if car rental company overcharges, or falsely debits your account with no approval ( % -40.00) All proof was provided, but I was just told its between me and the rental company, even after explaining that they ignore all my e-mail's ( % 0.00) They take your money, but have no intention of paying your claim ( % 0.00) The one consultant, Ben, just stopped corresponding with me despite repeated e-mails asking him to respond or elevate it to a higher level ( % 25.00) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/11
The handling of the claim was very…The handling of the claim was very professional and although it was missing a document that we could not get from a rental company decided nevertheless to pay me the money ( % -3.50) In the same day the money was transferred to the bank account ( % 0.00) I have no doubt that I will recommend to friends and also in the future I choose to do the insurance with youDate of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/11
We had a minor material damage which…Claims settlement We had a minor material damage which was settled promptly ( % -5.00) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/11
I have always been skeptical about…I have always been skeptical about insurances, but rentalcover ( % -50.00) com left me pleasantly surprised ( % 5.00) About days into my week rental we had a problem with one of the tires losing air pressure and after having to fill it with air twice within half an hour we decided to put the spare tire on ( % -16.67) As we were changing the tire we could hear the air gushing out, so obviously it wasn't just a regular flat tire ( % -0.83) For that reason we drove to the rental company and they gave us another car for the rest of our rental time ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) but not before charging us Euros in damages for the tire ( % 0.00) Once I returned back home I filed the claim ( % 0.00) The process of filing a claim was very simple, my claim was approved within days and once approved they transferred the funds to my bank account right away ( % 14.29) I will never again rent a car without using Rentalcover ( % 0.00) com and I have told all my friends about it too ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/11
Claim settlement extremely efficient and quickFrom the time I purchased the policy, rental cover kept me updated on what to do at the rental agency and what to do in case of an accident ( % -12.50) My claim was settled in one day ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/10
We unfortunately had a little mishapWe unfortunately had a little mishap and have found this company excellent to deal withDate of experience: October , ( % -7.50)
trustpilot
NEGATIVE 😕
2019/10
Awful companyAwful company! You may as well not have insurance at all if RentalCover is your only choice ( % -50.00) We got in a car accident and they denied the claim because they said we violated our rental agreement but can't tell us how ( % 0.00) Then when we asked how we violated the agreement and they couldn't come up with a reason, they said they are denying the claim because we "neglected the car ( % 0.00) " That reason also makes no sense ( % 0.00) The policy claims that it covers % of costs for an accident but we paid about $ for our accident and haven't been reimbursed anything in weeks ( % 0.00) I'm assuming all the reviews on here are fake because this "insurance company" appears to be a scam ( % -50.00) Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/10
Efficient serviceReimbursement of a claim following damage to a rental car in Romania was prompt and efficient with minimal fuss ( % -5.00) Well done!Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/10
Park harmWhen I picked up my rental car next morning, there was a park harm of the left frontal bumper ( % 0.00) The repair has been paid within a few days ( % -20.00) Just great!Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/10
I was flat tyre on the ring loadI was flat tyre on the ring load ( % -2.50) My rent car company do not anything about these issue ( % 0.00) But only rental cover doing full covered on my tyre fee ( % 17.50) Even if these memory, I had a bad experience on my trip ( % -70.00) Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/10
Extremely bad service without any…Extremely bad service without any accountable individual to respond ( % -46.67) Mostly service handled by e-robots ( % 50.00) Called to the office number of their representative insurance AON and talked with representatives several times to resolve our claims without any success ( % 15.00) Everytime you received different instructions to send documents and we did but no update and progress in last months ( % 0.00) Do not waste time time and money on this e-company ( % 10.00) Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/10
Although it was difficult to have a…Although it was difficult to have a conversation via voice or email, the process was pretty easy ( % -7.92) They settled my claim without any issues, I couldn’t be happier and I will use them againDate of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/10
So here we RentalCover are not able to…So here we RentalCover are not able to trace the order for the duplication of my insurance, but will RentalCover refund me will they heck ( % -25.00) I am up to about emails to various people (no names are ever given), and am going round in circles, I dont think RentalCover quite understands English, And the tap dancing continues ( % -6.67) Its costing them more in time and labour than the refund is worth, but as I said to them I have time, lots of it as I am a retired pensioner ( % 40.00) RentalCover doesntt even understand when I ask them (no names are ever given) to elvate this to a FORMAL COMPLAINT, I have no recourse now but to contact the Financial Ombudsman ( % -15.00) Judging by the comments I am not the only one with this complaintDate of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/10
Absolute terrible claims processAbsolute terrible claims process ( % -60.00) Agent refuse to read documents supplied and month down the line they are still refusing to payout the claim even when you've send them everything ( % -15.56) Do not buy their insurance, get it directly from your rental company AVOID AT ALL COST!!!!!!Date of experience: October , ( % 10.00)
trustpilot
NEGATIVE 😕
2019/10
Rentalcover is a scamSince August , I have been trying to recover on a valid claim ( % 0.00) I followed RentalCover's steps ( % 0.00) I submitted the documents requested ( % 0.00) Instead, Rentalcover is refusing to reimburse my claim and has asked me to lie to my credit card company ( % 0.00) Rentalcover wants me to go through my credit card company to dispute a charge with the local rental car company that rented a car to me through their agent Rentalcars instead of recovering through them ( % 10.00) And they want me to fraud the credit card company ( % 0.00) This is horrible ( % -100.00) And there are no telephone numbers to contact Rentalcover and they do not send any formal communication ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/10
My claim was promptly processed and…My claim was promptly processed and while there was the to and fro emails on documents ( % 0.00) Once it’s completed it plain sailing ( % -21.43) Remember to keep all documents & receipt with rental company ( % 0.00) Thank you!Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/9
Bad experience will not be repeated ( % -70.00) Bad experience will not be repeated ( % -70.00) ( % 0.00) When canceled booking more than % of the amount was deductedDate of experience: September , ( % 50.00)
trustpilot
NEGATIVE 😕
2019/9
I highly recommend Rentalcover to…I highly recommend Rentalcover to insure your car hiring period ( % 16.00) Unfortunately I had an issue with the car which was not covered by the rental agency insurance ( % -50.00) I placed a claim upon my return which was Handled by rentalcover with no pains in a timely manner, in days I received the amount that the rental agency charged my credit card ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/9
RentalCover ( % 0.00) com is a SCAM!RentalCover ( % 0.00) com is a SCAM! Trying to cancel my policy and have tried for two days to log on to my "account" - with zero success ( % 30.00) There is no phone number listed ANYWHERE! Finally found phone number on my credit card statement ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) the number has been "busy" for almost THREE HOURS ( % 10.00) If you can't contact them or even log onto the account then it tells me they are a pure SCAM and worthless ( % -29.29) Don't waste your money ( % -20.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/9
I didn't expect to have to make a claim…I didn't expect to have to make a claim (who does!), but after an unfortunate encounter with a kangaroo, I needed to make a claim for reimbursement of the repair costs and extra charges ( % -25.00) I got my documents together (as specified), and days later, the money was in my account and cleared ( % 0.00) No arguments, no fuss ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/9
I had a claim and I recommend RentalCover ( % 0.00) I had a claim ( % 0.00) It was liquidated positively in less than days ( % -16.67) I recommend using Rental Cover ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/9
this insurance worked for meI bought rental coverage and ended up needing it ( % 0.00) To make a claim I submitted the documents requested and I had one email reply a couple of days later asking me to resubmit the bank statement ( % 0.00) So I resubmitted the document ( % 0.00) A few days after that my claim went through and I received the payment ( % -20.00) The service actually worked quite well for me ( % 0.00) I would definitely use this rental coverage again on another trip ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/9
We lost our keys and they help us…We lost our keys and they help us rapidly, with just few steps ( % -20.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/9
Rental cover paid my claim!!Rental cover did everything they said they would ( % 0.00) I had a small scrape on the vehicle I rented the rental company charged me a $ for the damage!!! I contacted rental cover and they were very helpful getting me setup to get my claim ( % -14.41) After filling out the online form I received the money within days no questions asked ( % 0.00) It’s not often companies actually come through with what they say but Rental cover did just that! I would recommend them to anyone ( % 0.00) I will definitely use them again as well ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/8
Terrible ServiceTerrible Service ( % -100.00) I rented a car in Brazil and had a claim with the rental company after I ran over an animal on the road ( % 0.00) I did the police report in Brazil and got all the receipts for the damages from the rental agency ( % 0.00) But since I was flying back to the US, I did not get all the crazy documents they require for this claim ( % -30.00) It has been over a month and I still did not get any response from the insurance company ( % 0.00) I turned in all the documents possible: police report, receipts from the rental company and photos, but they ask for a demand for payment and itemized list of repairs ( % 0.00) When I turned in the vehicle I was getting to my plane to get home and did not had the time to get anything like that ( % 0.00) They just told me how much it was and I paid ( % 20.00) I had a police report and that was it ( % 0.00) I do not recommend buying insurance from this company, specially if you are going out of country ( % 35.71) If I had used the local insurance It would be all taking care at the time of turn the car in ( % 0.00) No one never contacted me in reference to this case ( % 0.00) They only sent me one email requiring all these documents and that was it ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/8
The rental office withdrew the entire…The rental office withdrew the entire deposit after a minor accident, Rentalcover returned the entire amount as soon as possibleDate of experience: August , ( % -1.67)
trustpilot
NEGATIVE 😕
2019/8
The bad experience changed nicerly ( % -70.00) When I bought the car, there was no problem with the car, but when I returned it, the mirror base was broken ( % -60.00) There was no accident ( % 0.00) ( % 0.00) ( % 0.00) The rental car company charged the repair cost and paid for it because it was unfortunate but there was no other way ( % -21.88) Fortunately, there was a rental car insurance, so I was able to get the repair money back ( % 30.00) It's also quick and kind ( % 46.67) A good experience is due to the rental cover ( % 28.75) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/8
takes too longI am supposed to get my money back, however the handling times are way too long ( % -2.50) They kept on emailing me with some ridiculous requests about my bank address and name ( % -33.33) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/8
Got charged euro by the rental…Got charged euro by the rental company to replace a bumper due to a dent that happened when i wasn't in the car ( % -12.50) Rentalcovers gave me back the money after about a week from my return, and it only cost me about euro ( % 0.00) (For the days car rent) ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/8
I had a small accident and after the…I had a small accident and after the documents were transferred I got the money backDate of experience: August , ( % -25.00)
trustpilot
NEGATIVE 😕
2019/8
No customer service no call back numberNo customer service phone number to call cannot cancel your insurance once they charge it to your credit card bad ugly service don’t trust below service standard service!!! Never use them again!!!Date of experience: August , ( % -35.00)
trustpilot
NEGATIVE 😕
2019/8
Kind!!The bank statement was a little difficult after I paid with my Visa card ( % -34.38) All in all, the rest were kind and good ( % 65.00) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/8
Upon receiving the vehicleUpon receiving the vehicle, the vehicle we received was broken, it took us an hour to get a replacement vehicle, all other service was correctDate of experience: August , ( % -26.25)
trustpilot
NEGATIVE 😕
2019/8
When I arrived to collect my car at…When I arrived to collect my car at Goldcar, Marseilles Airport, the clerk advised me that, because I had 'outside' insurance cover, I would be required to: a) Pay an excess deposit of a few thousand Euros, and b) If the car was damaged, it would be unlawful for me to leave France until the claim was paid in full ( % 5.00) I acquiesced and paid their insurance ( % 0.00) Unfortunately, in my shell-shocked state, I did not contact RentalCover ( % -50.00) com immediately ( % 0.00) When I contacted them later, informing them of the situation, and asking if I could get a refund, I was told that I could not do so after the contract had commenced ( % 0.00) Even though I am resident in the USA, and paid with a USA credit card, I made the purchase from RentalCover while on vacation in Cape Town, and was billed in South African Rand (ZAR) ( % 0.00) Could this have had something to do with the high excess? This lesson cost ZAR ( % 16.00) (about USD ) ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/8
Highly recommendedHighly recommended, helped me out through a complicated claim with minimum fuss!Date of experience: August , ( % -17.00)
trustpilot
NEGATIVE 😕
2019/8
Respond to the claim application…Respond to the claim application quickly ( % 33.33) Clearly to inform what documents are missing and what steps are completed ( % -5.00) Also refund is done quickly ( % 33.33) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/8
fast and easyI bought RentalCover assurance several times but never used it ( % 10.00) The last time I had a small scratch but anyway the excess claimed by rental company was Euros ( % -12.50) I collected the required documents, sent them to RentalCover and in three days I got the reimbursement ( % 0.00) Excellent!!!Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/7
ExcellentExcellent ( % 0.00) Very few problem with the pieces to joinDate of experience: July , ( % -26.00)
trustpilot
NEGATIVE 😕
2019/7
Very dissatisfied!Why oh why doesn’t this organisation have a phone line??? It drives me insane not being able to converse with a human being! Europcar left us in the mire with no vehicle after it was damaged in London by ‘vermin’, Europcar wouldn’t answer my emails, I wasted $ NZ in phone calls to them, they are about to take £ off me in excess, and now I want to speak to Rentalcover ( % -8.33) com to get some advice on what to do and there is no telephone number!!!! Not impressed; would NEVER use Europcar again and Rentalcover is heading the same way!Date of experience: July , ( % -25.00)
trustpilot
NEGATIVE 😕
2019/7
the rental cover website is not very…the rental cover website is not very user friendly and is difficult to locate neccessary information ( % -7.50) it is difficult to handle when submitting documents and i was not able to submit additional document as required ( % -37.50) Date of experience: July , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/7
Our rental cover experienceWe were unfortunate and our car got scratched in a parking lot ( % -50.00) After communicating the incident to rental cover and providing some documents, we were refunded within days ( % 0.00) Quick and efficient service ( % 33.33) Would recommend it to anyone ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/7
Thank you for your trust in meThank you for your trust in my statements and your good service ( % 70.00) A consolation after the Ecovia Italy messed up my holiday with their miserable serviceDate of experience: July , ( % -100.00)
trustpilot
NEGATIVE 😕
2019/7
I got my refund within three days of submitting the documentsI had a few scratches on the front bumper and EUROPCAR debited me the charge on my credit card ( % -20.00) Invoice of the charges was delayed but then RentalCover reimbursed the charge within three days ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/7
I had a claim for a minor damageI had a claim for a minor damage ( % -5.00) Rentalcover took care of it really efficiently and transferred the money with no problem in few days ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/6
ExemplaryGood deal was offered ( % 0.00) We had a small accident ( % -25.00) Claim was paid within days as described in their literature ( % 0.00) No fuss ( % 0.00) Would not hesitate in recommending the ( % 0.00) Date of experience: June , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/6
I'm sorry but I'm very disappointed…I'm sorry but I'm very disappointed from Rentlcover ( % -44.38) My daughter and her husband hired a car from Rentalcars with full insurance ( % 35.00) They took a car in Krakow Poland ( % 0.00) The car was with scratches ( % 0.00) My son in law went back to the front desk and said it they told him don't worry we will add it to your contract ( % 0.00) We have photos when they took the car with the scratches ( % 0.00) Few days after they came home they got mail from Rentalcars that they took money for fixing the car ( % -20.00) This is the reason to made a full cover insurance ( % 35.00) We sent all the documents to Rentalcocer and they told them to open a dispute with the credit card ( % 0.00) To be short they refuse to pay And they say that it is a common action in Poland that the rental company do so ( % -6.67) We are very disappointed and we will never use Rentalcars or Rentalcover ( % -97.50) We will recomend to avoid using RentalcarsDate of experience: June , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/6
I was ripped off by Dollar rent a car…I was ripped off by Dollar rent a car in London to the tune of £ for alleged damage to a tyre ( % -10.00) ( % 0.00) there was nothing wrong with the tyre that was not normal wear and tear and certainly nothing that warranted replacing the tyre ( % -12.02) I found a month later that they had withheld £ from my deposit ( % 0.00) Rental cover reimbursed me for this without any quibble ( % 0.00) I have never experienced such underhand behaviour from a rental company before and I will not be using dollar rental againDate of experience: June , ( % -20.00)
trustpilot
NEGATIVE 😕
2019/6
Took little longer than what…Took little longer than what anticipated to close the case ( % -18.75) Communication was slow, no response for a while ( % -30.00) RamDate of experience: June , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/6
They help me to fix all the problem…They help me to fix all the problem when I got the trouble in EuropeDate of experience: June , ( % -20.00)
trustpilot
NEGATIVE 😕
2019/5
RentalCover ( % 0.00) com = false advertisingI bought rental car insurance through RentalCover ( % -40.00) com, as it they were linked via Booking ( % 0.00) com, where I rented my rental vehicle from for a trip recently to Sicily ( % 0.00) However, upon picking up my rental car at the airport, I was coldly told by the rental car company clerk that RentalCover ( % -60.00) com's policy would not be insuring my vehicle, and that any damages or theft sustained by the rental car would need to be paid for through my own pocket ( % 60.00) This was not made clear by either RentalCover ( % 10.00) com nor certainly by its mareting partner, Booking ( % 21.43) com ( % 0.00) The fact that the rental car company in question - Europcar - didn't acknowledge a working relationship with RentalCover ( % 0.00) com, despite the latter claiming online to provide requisite insurance coverage for their vehicles, is unacceptable to consumers, let alone potentially illegal ( % -25.00) I have asked for RentalCover ( % 0.00) com to reimburse my credit card account completely for all costs sustained in taking out their false car rental insurance coverage policy, yet they refused said reimbursement request, claiming yet again that I was indeed covered by their insurance plan during said rental period ( % -15.00) Why doesn't RentalCover ( % 0.00) com tell customers up front about any of this? Because it'd negatively affect their marketing and solicitation efforts ( % -30.00) Just really amateur performance for an e-commerce firm ( % -22.50) Date of experience: May , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/5
Good serviceGood service! ( % 87.50) Unfortunately I had to make a claim ( % -50.00) Qick response for messages ( % 0.00) Even though I didn't have have all the documents at the first time they approved the claim less than weak!! I got the payment five days after ! (cosider in advance currency differences) Recommended!Date of experience: May , ( % -21.64)
trustpilot
NEGATIVE 😕
2019/5
Prompt handling of claimI make a claim because of minor damage to the tyre and wheel rim ( % -5.00) But I have a disagreement with the car rental company on the amount for repairs ( % 0.00) The rental company is poor and dragged on the matter for half a year ( % -28.33) In the six months time, the RentalCover keeps on monitoring my case ( % 0.00) After settlement of the repair bill, the RentalCover approved my claim in working days and I received my reimbursement in another days ( % 0.00) Very efficient and impressive ( % 60.00) Date of experience: May , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/3
There was a side scratches because of…There was a side scratches because of the parking for the rented car ( % 0.00) Rental company charged around euro, within less than days rentalcovers paid everything w/o asking for any extra documents apart from the ones given by the rental companyDate of experience: March , ( % -8.33)
trustpilot
NEGATIVE 😕
2019/3
Once I had all the information needed…Once I had all the information needed from the rental company and paid for the damage, submitting the claim was very simple ( % 0.00) I received payment within a week, and this was dealing with two developing world currencies and slow banking services ( % -30.00) Date of experience: March , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/3
I got my claim but it was not a full…I got my claim but it was not a full claim ( % -17.50) No explanation was given as to why it was not a full claim ( % -17.50) Date of experience: March , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/3
RentalCover were extremely helpful when…RentalCover were extremely helpful when enquiring as to how to claim - they laid out all the documentation I would need, and explained the process thoroughly ( % -12.50) Once I had all the documentation submitted, my claim was processed and paid within a couple of days ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/3
Thanks for the work!Thanks for the work! I received an insurance payment weeks after applying ( % 25.00) Employees always responded to my letters promptly RentalCover ( % 0.00) A small note - some documents sent - times ( % -25.00) No more comments ( % -25.00) Thanks again for your nerves ( % 20.00) Date of experience: March , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/3
Simple and hassle-freePurchase and reimbursement process is simple and painless ( % 0.00) Will definitely recommend everyone to get themselves covered especially when renting a car in a foreign land ( % -4.17) Date of experience: March , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/3
The Rentalcover is a serious company…The bestThe Rentalcover is a serious company and quickly repaid my claimDate of experience: March , ( % -11.11)
trustpilot
NEGATIVE 😕
2019/2
A stupid company that ignored the…A stupid company that ignored the Chinese customers and wasted minutes of my life!!!!! For reason unknown I was transferred to a Chinese webpage to fill in the form for bank transfer ( % -38.51) The translation for "branch code" was translated into Chinese as "branch name" ( % 0.00) I tried countless times and started to doubt my insanity so I called their sales Dept for help ( % 0.00) If a management could allow this stupid mistake ( % -80.00) ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) You can imagine others ( % 0.00) Date of experience: February , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/2
For me it was very complicated process…For me it was very complicated process to get my money ( % -65.00) Date of experience: February , ( % 0.00)
trustpilot
NEGATIVE 😕
2019/2
Got my money back after a week or soGot my money back after a week or so Had my front windshield cracked by a small stone that fell off a truck as I was driving on the highway The claim process was well organizedDate of experience: February , ( % -8.33)
trustpilot
NEGATIVE 😕
2018/12
I had a small accidentI had a small accident which was not covered by the normal insurance ( % -11.67) I got te money from RentalCover without problems ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/12
Took a long time but they resolved it…Took a long time but they resolved it fully ( % -5.00) Date of experience: December , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/12
I will never rent a car in the U ( % 0.00) K ( % 0.00) again without RentalCover ( % 0.00) comWe took insurance from RentalCover ( % 0.00) com for a recent trip to Scotland, and it was one of the best decisions we ever made ( % 50.00) At the time we picked up the car, we had to agree to a $ deposit placed on our credit card per the rental agreement before leaving with the vehicle ( % 0.00) Driving the poorly maintained rural roads of Scotland was a tedious task with potholes and poor curbs in excess ( % -32.50) When we returned the rental car at the end of the trip, we were only given credit of $ out of our $ deposit for "road damage to the tires" ( % 0.00) Because they charged us using the "deposit method", our bank told me the company is justified in charging us this amount ( % 40.00) This to me is a very deceptive way to defraud us financially ( % 10.00) Thrifty/Dollar Rental Car insisted the tires would have to be replaced, even though we had no incident, no car crash, no flat tire during our trip ( % 1.25) As visitors in a foreign country, we were astonished that this type of bill would be charged to us ( % -12.50) Never before in any foreign country or within the United States has this happened to us before ( % -12.50) Taken by such surprise, we were shocked and did not think to request an estimate of damage from a tire store ( % -35.00) ( % 0.00) ( % 0.00) but then again ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) who would we trust not being from the area? Upon our return home to the United States, I contacted Rental Cover and received a response from their customer service department within hours ( % 0.00) Rental Cover encouraged me to communicate with my bank and credit card company to see if the charge could be removed but it could not due to the deceptive manner of Thrifty/Dollar not returning our full deposit ( % 20.63) The end result was that Rental Cover reimbursed us, via a wire transfer into our U ( % 0.00) S ( % 0.00) bank account, the entire amount that Thrifty/Dollar charged us ( % 0.00) What would have been a very expensive experience in Scotland turned into a positive outcome thanks to RentalCover ( % -7.42) com ( % 0.00) We will never rent a car in the U ( % 0.00) K ( % 0.00) without them ( % 0.00) Date of experience: December , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/11
after all the negative comments i read…after all the negative comments i read online, I was skeptical about receiving my claim, however I was proved wrong and my claim was process in less than weeks and the money was transferred to my bank account ( % -35.33) Very pleased with the service and I will use them for all my future rentals and highly recommended ( % 27.00) ( % 0.00) ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/11
I am still waiting for my refundI am still waiting for my refund: Ref: & AI-CL-INS ( % 0.00) A previous client's comment rings true ( % 9.17) ( % 0.00) ( % 0.00) they are liars in promosing refunds subject to a credit card's processing pace! Avoid booking through RentalCover ( % -20.83) comDate of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/11
FAKE positive reviews to hide real…FAKE positive reviews to hide real reviews which are all negative; AVOID this company at all costs! The claims process is long, and painful with no ending in sight ( % -13.86) Submitting documentation to start the claim was the easiest part, unfortunately weeks and emails later, no refund yet! Be forewarned that you will not get a personal response to your emails, what you will get is a templated response that may not even answer your question, but they will send it anyways and waste another - days of your time ( % -17.50) It’s like talking to a robot that keeps asking for the same information over and over ( % 0.00) The robot claims team is STILL requesting more information after weeks, information they have already received ( % 50.00) When will this ever end? I provided my PayPal email, they say unfortunately they are unable to pay using my PayPal information ( % -50.00) They request my bank information, I reluctantly supply my bank information and the response I get is, “we need your savings account information” ( % 0.00) I supply my savings account information and the response, “we noticed you have not provided the account name from your savings account” ( % 0.00) YES, I have ( % 0.00) Don’t bother calling their customer service line, you’ll talk to a representative from Australia who tells you that their claims team is located in the Philippines and ONLY talks to customers through email ( % 0.00) I have resubmitted my savings account information again ( % 0.00) What a nightmare; please avoid at all costs ( % 0.00) Honestly, at this point, I’m not sure if I will ever see my refund, the only thing I see coming is identity theft with all the information they have requested from me ( % 11.67) Save yourself from the headache ( % 0.00) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/11
Reliable and fast service without…Reliable and fast service without unnecessary delays ( % 0.00) We filed the claim and in less than ten days we received our money back ( % -5.56) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/11
We have had a small damage and…We have had a small damage and everything will be paid ( % -25.00) Thank you very muchDate of experience: November , ( % 20.00)
trustpilot
NEGATIVE 😕
2018/11
Wish I could give stars ( % 0.00) ( % 0.00) ( % 0.00) Wish I could give stars ( % 0.00) ( % 0.00) ( % 0.00) I emailed the company on th Nov and haven’t heard back Pls don’t buy the insurance that comes with rental cover ( % 0.00) The catch is that they insure you 👍🏻 ( % 0.00) ( % 0.00) but then when you get to the rental company because you aren’t insured through them they ask for a $ deposit!!!! Again it’s a deposit not a charge so you might swallow that pill but the problem is that because don’t have insurance with them you are scared that any minor scratch (who eevr’s fault) gives them the right to eat into your deposit and then you have to come to rental covers to make claims! In today’s age ( % 15.36) ( % 0.00) such a crapy, convoluted, shady poor customer experience!!!!! Insurance through a third party sounds good but is just crap!!!!!!!!!!! Almost all people trying to get their car had their jaws dropped when the counter staff asked for a $ deposit from them ( % -25.83) Do us a favour ( % 0.00) ( % 0.00) either cut a deal with rental companies and make ensure customers aren’t forced to ensure through you ( % -30.00) And if I knew I had to give deposit of $ to JUCY I would have never done insurance through you!!!Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/11
RentalCover ( % 0.00) com came up trumps after a…RentalCover ( % 0.00) com came up trumps after a minor no-fault damage accident in Vancouver ( % -5.00) I was a bit wary of going with an insurance company online but I knew how expensive it is to go with the rental company insurance, in our case Budget ( % -50.00) Anyway after I paid the bill and sent all the paperwork to RentalCover ( % 0.00) com my claim was approved and paid within a week and No Excess ( % 0.00) Could not have been happier ( % 0.00) This is how insurance should be for genuine people who wish to have the peace of mind when they get behind the wheel that they are fully covered ( % 0.00) I often travel and need to rent a car so there is only one company I will use for insurance and that's RetalCover ( % 0.00) com ( % 0.00) Well Done GuysDate of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/11
Trustworthy & helpful online staffTrustworthy & helpful online staff ! But u have to let staff know your nationality before buying,otherwise u may end up buying the wrong insurance ( % -50.00) We were groups of self drive travellers to Iceland and we bought excess insurance for rented cars ( % 0.00) One car windscreen got a tiny crack due to unkown stone jumped on screen while driving ( % -6.25) Lucky we bought this excess insurance for the rented car because the renter’s insurance willing to pay only the basic & this excess insurance we bought came to our rescue by paying the excess when we file for reimbursement ( % 14.58) Thank you to this company & we shall buy this excess insurance again in our future driving trip !!Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/10
Claim approved, but payment still pending after ONE MONTH - receiving no answers at allI bought a coverage from rentalcover when renting a car in July/August ( % 0.00) Unfortunately, somebody hit the car and I had a damage which I submit ( % -50.00) Everything went well and I received an email stating that my claim was approved and that I would receive payment within -days ( % 0.00) I didn't receive anything and followed up ( % 0.00) I used all possible chanels: email, phone, chat ( % 0.00) However, still no satisfying answer and the payment is still pending for ONE MONTH ( % -25.00) Nobody seems to be in charge ( % 0.00) If I get an answer, it is very general, I guess it's a chat bot ( % 6.50) This is my worst experience ever ( % -100.00) And belief me, I rent cars and bought insurances before ( % 0.00) Same applies to rentalcars (connected to rentalcovers) where I complaint because of additional costs and didn't receive an answer, either ( % -15.00) I'm going to involve a lawyer shouldn't I receive my money, including interests for default, within the next days ( % 0.00) And I will place it on social media ( % 3.33) People need to know ( % 0.00) This is unacceptable and and I'm very angry ( % -65.00) No customer-orientation at all ( % 0.00) Adding: Thank you for your Reply ( % 0.00) However, meanwhile, we could solve the situation ( % 0.00) Rentalcover transmitted the payment ( % 0.00) There was a mistake on side of the bank ( % 0.00) Still, customer-orientation is bad ( % -70.00) Only when I threatened to take action something started to move ( % 5.00) Also, the right hand doesn't know what the left one is doing ( % 14.29) Good product, but very badly handeled once one is in troubles ( % -10.50) It feels like talking to a wall ( % 0.00) Hope this review helps to improve ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/10
Terrible systems and communicationsMy wife and I hired a car out of Port Douglas in Queensland on Aug (Booking ref ) from Avis (Rental Agreement: ), booked through Rentalcars ( % -25.00) com ( % 0.00) We took out the £/day 'full protection' through the associated RentalCover ( % 35.00) com (Claim Reference: TJN-I-INS) to cover against loss of the default AUD excess deposit that Avis take automatically ( % 0.00) The car suffered some minor damage, so the excess was not returned, but we were not worried because we had the cover and we duly returned a completed claim to RentalCover the day after returning the car (Sep) ( % -5.00) On Sep, when it became obvious from our credit card that we had not received a refund, I spoke by phone from the UK to the Avis desk at Port Douglas, who expressed surprise that the claim was not being dealt with directly between Rentalcars ( % 5.00) com and Avis, which they said was what usually happened ( % -25.00) They advised me to contact to Avis Australia Claims (+), which I did ( % 0.00) They advised me that the car was being repaired and that they had an estimate from the repair company of AUD ( % 0.00) , but they did not yet have the final bill ( % 0.00) In the interim, we received emails from RentalCover, saying that they were aware of the claim (and had been in contact with Rentalcars) and were asking us to forward to them invoice for the repair ( % 25.00) In the end I had to get in touch with the claims subsidiary of Avis (abgclaimsatadvent ( % 0.00) claims) who replied saying that the car was still being repaired and they would send whatever was necessary to RentalCover ( % 0.00) We finally received the invoice for the repair from abgclaims on Oct addressed to a garbled version of my wife's email (but thankfully copied to me), which we forwarded to rentalcover immediately ( % 0.00) Today, bizarrely, they send us an email saying we would be refunded for the repair (£) by them sending the money to our account Australia (we have no such account) ( % 20.00) We still have a AUD (~£) sitting on our credit card which is costing as a vast amount of interest (~£) as we are unable to pay the balance off ( % -25.00) The communications through this whole process have been appalling, we are in debt with our CC company (ruining a year old good reputation with them) ( % 16.25) All three companies involved are at fault ( % 0.00) Rentalcars are selling an insurance scheme that is not fit for purpose ( % -20.00) RentalCover do not know how to communicate with clients and are acting completely illogically ( % 5.00) Avis are guilty of unnecessarily holding onto our money for an entirely unreasonable amount of time (they had the quote for the repair on th Sept if not earlier) and have still not refunded us ( % -22.50) Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/10
never again will use the fake service…never again will use the fake service of this company ( % -50.00) Previous time they eaght my money but they will never see them againDate of experience: October , ( % -16.67)
trustpilot
NEGATIVE 😕
2018/10
After a few mails we got our money for…After a few mails we got our money for crash repairments!Date of experience: October , ( % -20.00)
trustpilot
NEGATIVE 😕
2018/9
My only complaint is option # on the…phone answering systemMy only complaint is option # on the phone answering system ( % -15.00) ( % 0.00) ( % 0.00) it should be book cancel or renew a rental ( % 0.00) ( % 0.00) ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/9
Broken windscreenI had a broken windscreen when renting a motorhome in Iceland ( % -40.00) The rental company charged ( % 0.00) Euro for the damage ( % 0.00) Once claimed back, RentalCover refunded us immediately and just within a few days after having submitted all documentation regarding the damage ( % -10.00) % recommendable!!!Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/9
overpriced and i did not know it was…overpriced and i did not know it was going to be charged when i booked my rental and not at the time i paid for it ( % 0.00) i found out that my ordinary travel insurance covered the same things so car rental cover was unneccessary ( % -12.50) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/9
Reliable Insurance ( % 0.00) Whenever I rent a car, I get a Rentalcover ( % 0.00) com policy ( % 0.00) This is because they can cover up accidents with small amount of money and it can be a little unreliable to sign up at local rental desks ( % -14.58) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/9
PoorPoor, this could have been a very bad review, but I'll just make my point today ( % -91.00) I had an issue with rental in May, covered by RentalCovers ( % 0.00) com, however company from which I rented a vehicle returned my money ( % 0.00) it took me month, got very poor support from your side ( % -52.00) Now it's pass, my money returned and if I'll have a compatible alternative RentalCovers ( % 0.00) com I'll swith without blinking ( % 0.00) Younhave to try to win me over now ( % 80.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/9
Asked just one question regarding a…Asked just one question regarding a Condo in Waikiki ( % 0.00) Never got an answer ( % 0.00) But got plenty of other emails implying I had booked itDate of experience: September , ( % -12.50)
trustpilot
NEGATIVE 😕
2018/9
Car rental in SardiniaWe rented a car in Sardinia, Italy in July ( % 0.00) Small damage: € was charged by the car rental company ( % -25.00) I claimed € at RentalCover ( % 0.00) com and I received € on my bank account, even before VISA charged my account ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/9
Value and service ( % 0.00) Rentalcover cost less than half the price quoted by the car rental companies I used ( % -16.67) I made a claim in one instance and it was paid before I had returned home ( % 0.00) The staff were very responsive and helpful ( % 20.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/9
efficientonce the document is ready, I got my reimbursement (whole) in working days, very efficient, a lot less expensive than buying the insurance at the rental desk ( % -1.33) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/9
Only one negative feedback I have got…Only one negative feedback I have got during the process ( % -20.00) I reported claim in GBP by giving my GBP account details ( % 0.00) And then I have got the equivalent payment in EURO in return ( % 0.00) Therefore It took more time for the payment ( % 50.00) But at the end it resolved ( % 0.00) If you are paying in EURO, self claim should not accept GPB claims with GBP bank account info ( % 0.00) Date of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/8
The worst car insurance company everThe worst car insurance company ever ( % -100.00) They are very good at taking the money from you, but they arent helpful at all when you havea problem ( % 91.00) I m waiting for months to get a refund from them ( % 0.00) They hardly reply to my emails and no one from the management team has contacted me in order to solve my case ( % -29.17) ( The agents I m talking to on online chat aren't entitled to refund my money, therefore they advised me to wait for a management team member to contact me) ( % 0.00) Dont be tempted by their insurances prices as in case of any issue, they won't be there to assist you ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/8
Not recognised insurance through rentalcover ( % 0.00) com cost me dearlyI bought the insurance through rentalcover ( % 0.00) com for my trip to Panama ( % 0.00) When I came to Sixt the insurance was simply not recognized (even after an hour of negotiation) ( % 0.00) I was presented with two options: either I buy Sixt insurance on the spot or I leave without the car ( % 0.00) In that situation I had to choose the super expensive insurance which was three times as much as it would be before the trip ( % 1.11) I managed to get my money back from rentalcover ( % 0.00) com and was offered a small discount if I buy insurance from them in the future ( % -12.50) No other assistance or compensation ( % 6.25) I will not trust a company again which says it is recognized worldwide and confirms in the e-mails afterwards it has been experiencing this issue all around the world ( % 0.00) I will not buy insurance from rentalcover ( % 0.00) com again ( % 0.00) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/8
First time (and last time) I will use this coverFirst time (and last time) I will use this cover for my car rental ( % 8.33) I did a small claim for a flat tyre and the experience was terrible ( % -42.50) ) The exchange rate used was way below the normal rate - I complained and I was simply told, this is our rate ( % -5.00) ( % 0.00) ( % 0.00) ) Bank charges - Yes, they tell you that there might be bank charges that's not my problem ( % 0.00) Why not crediting the claimed amount back to the credit card used to buy the insurance? ( % 0.00) If my insurance claims it covers $, I want to receive $ and not $ minus bank charges ( % 5.00) What if when I paid I told the insurance, yes I will pay the premium less the bank charges - would they accept that?? NO!! In conclusion, not a better insurance than what the car rental companies try to sell you - stay away from it ( % -25.52) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/7
I tried to cancel the insurance which I…I tried to cancel the insurance which I found out I didn’t need mins after I purchased it ( % 0.00) However I was unable to do so ( % -50.00) The server was down and the chat service wasn’t working either ( % -15.56) Seems like a scam ( % 0.00) Date of experience: July , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/6
RentalCover ( % 0.00) com paid a claim quickly and professionallyPrior to taking a recent trip to Ireland, I decided to purchase “excess” coverage for a rental car form RentalCover ( % 16.67) com ( % 0.00) While I had concerns about it, it was half the price of what the rental car company would have charged and I didn’t expect to really need it ( % 1.67) Well, I did need it - I had a minor accident in a parking lot that set me back around $, in excess payments to Hertz ( % -2.50) As soon as I returned to the States, I filed a claim with RentalCover ( % 0.00) com, fearing the worst ( % -100.00) As it turned out, I had no reason to worry ( % 0.00) RentalCover ( % 0.00) com responded very quickly and my claim was paid in about a week ( % 43.33) Their service was shockingly good ( % 70.00) Date of experience: June , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/1
months of hassle to get my claim … months of hassle to get my claim processed ( % 0.00) ( % 0.00) ( % 0.00) ( % 0.00) seems like there should be an alternate way to pay out a claim other than international wire transfer ($ fee on a $ claim! What a boondoggle) My small credit union bank in Wisconsin doesn't even do international wire transfers, so had to procure a different bank ( % -6.25) All in all not a good experience ( % -35.00) Date of experience: January , ( % 0.00)
trustpilot
NEGATIVE 😕
2018/1
RentalCover ( % 0.00) com ServiceOur car was broken into in France ( % -40.00) Our claim to RentalCover ( % 0.00) com was handled swiftly and efficiently ( % 0.00) I definitely recommend this insurer ( % 0.00) Date of experience: January , ( % 0.00)
trustpilot
NEGATIVE 😕
2017/11
I got the rear left corner glass broken …I got the rear left corner glass broken and my luggage stolen through that window ( % -20.00) So, I have paid for insurance ( % 0.00) For the office and for the website ( % 0.00) Now, I'm receiving an email that I will get my money back ( % 0.00) It was a pleasure to deal with company ( % 0.00) I would recommend it to anyone ( % 0.00) Thank you so muchDate of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2017/11
Following a trip to Spain I receivedFollowing a trip to Spain I received, via Rentalcars ( % 0.00) com (also very helpful) an invoice issued by Goldcar rental which showed a very doubtful euro damage to a bumper, to a vehicle which had previous reported areas of damage ( % -32.22) Goldcar failed to issue damage reports or invoices to me ( % -50.00) However,Rentalcover ( % 0.00) com dealt with the matter professionally and quickly ( % 21.67) I highly recommend this company and will continue to use them for future car rentals in Spain ( % 8.00) (But not with Goldcar I am afraid) ( % -60.00) Date of experience: November , ( % 0.00)
trustpilot
NEGATIVE 😕
2017/10
Made a normally horrible process quick & easy ( % -7.78) Perfect ( % 100.00) It is never nice to have to claim on an insurance policy ( % -30.00) ( % 0.00) ( % 0.00) because it means something has already gone wrong and we all expect to have to fight to get our claim recognised! However, the team at rentalcover ( % -62.50) com made their claim process clear, easy and very efficient ( % 24.44) Even though I had problems supplying some paper work (thanks Hertz Norway!!) my claims assessor (Kathrina) was patient and helpful throughout, and processed the claim instantly once the final document was submitted ( % 10.42) I will definitely be using rentalcover ( % 0.00) com for all my future car rental excess cover and would recommend them without hesitation ( % 0.00) Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2017/10
Always horrible to have an accident …Always horrible to have an accident when you are abroad- and very costly without insurance Handled courteously and promptly by the claims handlers at rental cover ( % -30.00) com Thank you to the two ladies who assisted with my claim - great customer serviceDate of experience: October , ( % 80.00)
trustpilot
NEGATIVE 😕
2017/10
What a crap companyWhat a crap company, I purchased a coverage for my trip to Mexico ( % -80.00) When I arrived at the airport and want to pick up my car, I found out that EUROPCAR didn't except this insurance, I called back and I was told i could have a refund, I did''t wanted a refund, I wanted for the rental company to except the insurance ( % 0.00) WHAT A SCAM ( % 0.00) Offering worldwide insurance ( % 0.00) hahahaha If you can avoid this company ( % 20.00) Date of experience: October , ( % 0.00)
trustpilot
NEGATIVE 😕
2017/10
Next day refund when I had to cancel my …Next day refund when I had to cancel my booking ( % 0.00) They didn't make me jump through hoops or all the usual pain in the A things companies who promise flexible bookings usually doDate of experience: October , ( % -25.00)
trustpilot
NEGATIVE 😕
2017/9
From my experience with rentalcover ( % 0.00) com …From my experience with rentalcover ( % 0.00) com I have to say that it helps the drivers indeed ( % 0.00) That is a coverage made for ( % 0.00) I trust Rentalcover because when I have had a problem, they have solved it without any doubt ( % 0.00) I have worked with other companies and I have to say Rentalcar and rentalcover make a big difference as for the rest ( % -6.25) For me, the bestDate of experience: September , ( % 0.00)
trustpilot
NEGATIVE 😕
2017/8
Stands out as the worst car insurance I've ever had ( % -100.00) Stands out as the worst car insurance I’ve ever used, this is not due to any rude behavior from any employees, rather the series of slow and unnecessary procedures one as a client had to go through to get the coverage back ( % -32.29) I thought that once I bought the insurance that I didn’t have to pay the car rental company money for minor damages, but I had to cover the entire fee, then start a dialogue with RentalCover ( % -2.50) Apart from the rude and very unhelpful attitude I faced from Centauro in Faro, the process took forever ( % -5.00) First, I needed a receipt of the payment, which is fine, but then RentalCover wanted me to get the car mechanic’s statement, which is unreasonable, since the car rental estimated the price and I had no opportunity to meet the mechanic ( % 33.33) Further, I had to have a bank statement, as if the original receipt wasn’t enough ( % 12.50) Then finally, it took them about months to transfer the payment, after the email contact I wrote to stopped working ( % 0.00) Also worth noting that RentalCars was as hopeless, and even less helpless ( % 6.67) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2017/8
With just a couple of e-mails and a …With just a couple of e-mails and a request for information on the accident my claim was settled in just a few days ( % -20.00) Highly recommended for service and helpfulness ( % 16.00) Date of experience: August , ( % 0.00)
trustpilot
NEGATIVE 😕
2017/3
No respect of what they announcedHi, We would like to subscribe an annual plan with rental cover with € covered in case of an accident, written on the quotation, but in the policy they written € in case of an accident so we reported them this mistake online, they said that they will fix it and go back to us to let us know in order that we could suscribe ( % 0.00) They also talked about end of annual plan yesterday night, so we asked to be more specific, why a end? They said that every night all annual plan not subscribe are canceled and begin the next day with another quotation asked and today we tried to contact them, they replied that the annual plan doesn't exist anymore??? We asked them help to fix this problem because it wasn't explain like this, they don't reply anymore and they evicted me of the chat, we let some messages on their website but no call back and it's impossible to have another quotation online for an annual plan today neither for a simple cover for one rent with a campervan and x, we felt abandon unless we just want to subscribe an insurance because the pick up of the campervan was yesterday ( % -2.78) ( % 0.00) ( % 0.00) so disappointed ( % -75.00) ( % 0.00) ( % 0.00) Date of experience: March , ( % 0.00)
trustpilot
NEGATIVE 😕
2017/1
Appauling ServicePurchased a subscription online - within minutes called them to cancel realizing it was not the product I wanted (info on website is confusing) they refused a refund ( % -30.00) Appalling ( % -35.00) Date of experience: January , ( % 0.00)
trustpilot
NEGATIVE 😕
2016/9
Their patner QBE is the worst insurance company everHi Fellas, This message just to tell you QBE Insurance Australia is the WORST CAR INSURANCE EVER !!! It's been months we have lodge a claim for a car accident ( % -100.00) From that day, everytime we had reach them by email, they never sent any reply back, even just to say that they have received correctly our file or just to give us a quick status update of our claim ( % 16.67) And, everytime we have call them, I had the choice between plenty of ridiculous reason "we are not able to find your claim" (FYI fully send times, proof by email ( % -29.17) ( % 0.00) ( % 0.00) ) or "you are not a priority, your bank account is French" and so on ( % 0.00) ( % 0.00) ( % 0.00) The things is they totally don't care that you miss $ on your bank account, that the rental company still miss more than k$, and by waiting those $ for more than months, my bank account is minus of course and I'm not able anymore to pay my french Taxes ( % 10.83) I'm waiting from you company now to : st, give me a daily update of our claim until we get paid, to do the money transfert by today ( % 0.00) I think until I didn't get my money, I will be glad to spread this post everywhere I can ( % 50.00) And please do not tell me to call you back because I think I have spend maybe h on the phone with your company and your not efficient employee in the last months ( % 0.00) Cheers !Date of experience: September , ( % 0.00)