SentiSolv
Cinchhomeservices
Source of reviews: trustpilotAll times
Number of Reviews
2354
is below the industry average
a industry avg. is 6452 Number of Sentences
13488
is below the industry average
a industry avg. is 35224 Company Sentiment Score
20%
is above the industry average
a industry avg. is % 0 % of Answered Reviews
2.68%
is below the industry average
a industry avg. is 19 Company Response Time
0.49
is below the industry average
a industry avg. is 2Filter Keywords
These words are ordered by the frequency. Most common words reflect the most common themes| Word | Frequency ⤵️ | Positive Percentage ⤵️ | Negative Percentage ⤵️ | Category ⤵️ |
|---|---|---|---|---|
| servic | 2173 | 66.6 | 28.3 | |
| cinch | 1602 | 58.24 | 37.36 | |
| custom | 874 | 66.46 | 30.69 | |
| warranti | 811 | 66.67 | 33.33 | |
| claim | 639 | 57.01 | 38.85 | |
| repair | 580 | 58.5 | 39.46 | |
| replac | 453 | 59.64 | 39.01 | |
| provid | 441 | 62.6 | 34.65 | |
| receiv | 386 | 59.76 | 30.08 | |
| cover | 378 | 68.33 | 26.39 | |
| never | 348 | 49.34 | 45.85 | |
| phone | 346 | 62.84 | 34.1 | |
| inform | 336 | 74.12 | 20 | |
| cancel | 330 | 51.53 | 42.35 | |
| anoth | 306 | 63.64 | 35.86 | |
| repres | 306 | 75.36 | 19.43 | |
| great | 292 | 93.53 | 2.94 | |
| experi | 291 | 69.63 | 19.63 | |
| technician | 283 | 50.41 | 47.97 | |
| 279 | 57.61 | 37.5 | ||
| contract | 277 | 53.39 | 42.99 | |
| answer | 276 | 76.68 | 19.28 | |
| deduct | 271 | 55.93 | 41.81 | |
| water | 270 | 55.05 | 44.95 | |
| first | 261 | 69.51 | 30.49 | |
| explain | 260 | 83.81 | 11.43 | |
| contact | 250 | 59.77 | 37.36 | |
| person | 249 | 66.84 | 26.84 | |
| problem | 247 | 55.21 | 41.1 | |
| someon | 228 | 52.17 | 45.34 | |
| money | 223 | 52.5 | 45.62 | |
| number | 223 | 56.25 | 40.97 | |
| januari | 214 | 0 | 0 | |
| polici | 213 | 54.55 | 27.27 | |
| thank | 208 | 87.5 | 6.25 | |
| order | 206 | 56.49 | 39.69 | |
| februari | 202 | 0 | 0 | |
| process | 199 | 82.05 | 14.1 | |
| coverag | 199 | 76.22 | 18.18 | |
| request | 196 | 53.79 | 45.45 | |
| purchas | 196 | 76.55 | 20 | |
| refriger | 191 | 57.78 | 36.67 | |
| final | 183 | 57.39 | 40 | |
| complet | 177 | 71.76 | 26.72 | |
| march | 176 | 0 | 0 | |
| check | 174 | 54.17 | 40.62 | |
| heater | 173 | 56.16 | 43.84 | |
| knowledg | 173 | 87.42 | 4.4 | |
| profession | 171 | 90.67 | 8.67 | |
| applianc | 166 | 68.75 | 27.68 | |
| worst | 166 | 15.19 | 84.81 | |
| later | 165 | 58.21 | 40.3 | |
| speak | 165 | 50.38 | 48.12 | |
| after | 160 | 57.89 | 39.47 | |
| account | 159 | 58.26 | 36.52 | |
| differ | 157 | 58.39 | 37.23 | |
| charg | 156 | 54.81 | 40.38 | |
| state | 155 | 56 | 43 | |
| supervisor | 153 | 53.26 | 44.57 | |
| pleas | 152 | 84.62 | 10.26 | |
| compani | 151 | 62.32 | 36.23 | |
| offer | 149 | 73.28 | 23.28 | |
| start | 147 | 64.71 | 32.77 | |
| recommend | 147 | 56.91 | 39.02 | |
| spoke | 147 | 76.15 | 22.02 | |
| appoint | 147 | 45.38 | 53.08 | |
| today | 147 | 68.09 | 28.72 | |
| everyth | 146 | 76.99 | 15.04 | |
| system | 146 | 59.04 | 38.55 | |
| respons | 143 | 62.39 | 32.11 | |
| contractor | 139 | 54.55 | 45.45 | |
| plumber | 138 | 55.36 | 44.64 | |
| without | 138 | 66.06 | 31.19 | |
| anyth | 134 | 61.26 | 36.04 | |
| agent | 134 | 78.05 | 18.29 | |
| updat | 133 | 60.66 | 39.34 | |
| realli | 130 | 0 | 0 | |
| anyon | 127 | 45.28 | 50.94 | |
| thing | 127 | 66.22 | 28.15 | |
| horribl | 122 | 25.93 | 74.07 |
Ngrams Look-up
These words are ordered by the frequency. Most common words reflect the most common themes.- servic
- cinch
- custom
- warranti
- claim
- repair
- replac
- provid
- receiv
- cover
- never
- phone
- inform
- cancel
- anoth
- repres
- great
- experi
- technician
- contract
- answer
- deduct
- water
- first
- explain
- contact
- person
- problem
- someon
Frequently Used Ngrams
When two or more words are juxtaposed, they are naming as 'ngrams'. Ngram analysis is good for when some concept is defined by more than one words.- date experience
- customer service
- home warranty
- experience october
- cinch home
- experience august
- experience june
- experience september
- date experience october
- experience january
- date experience august
- experience december
- home services
- experience february
- date experience june
- date experience january
- date experience september
- cinch home services
- experience november
- water heater
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