SentiSolv
Ahscom
Source of reviews: trustpilotAll times
Number of Reviews
3748
is below the industry average
a industry avg. is 6452 Number of Sentences
37117
is above the industry average
a industry avg. is 35224 Company Sentiment Score
-1%
is below the industry average
a industry avg. is % 0 % of Answered Reviews
52.53%
is above the industry average
a industry avg. is 19 Company Response Time
2.95
is above the industry average
a industry avg. is 2Filter Keywords
These words are ordered by the frequency. Most common words reflect the most common themes| Word | Frequency ⤵️ | Positive Percentage ⤵️ | Negative Percentage ⤵️ | Category ⤵️ |
|---|---|---|---|---|
| servic | 4813 | 46.49 | 51.72 | |
| contractor | 2117 | 47.35 | 50.77 | |
| repair | 1975 | 50.71 | 46.88 | |
| custom | 1875 | 40.3 | 58.22 | |
| cancel | 1643 | 45.66 | 51.45 | |
| replac | 1600 | 49.39 | 48.72 | |
| shield | 1561 | 45.26 | 53.16 | |
| american | 1560 | 50 | 50 | |
| never | 1320 | 41.89 | 56.54 | |
| warranti | 1297 | 47.83 | 50 | |
| contract | 1289 | 46.07 | 51.95 | |
| money | 1268 | 43.89 | 54 | |
| cover | 1207 | 49.07 | 48.21 | |
| request | 1141 | 49.63 | 48.44 | |
| water | 1117 | 50.87 | 47.61 | |
| anoth | 1046 | 49.5 | 49.21 | |
| problem | 959 | 56.63 | 40.69 | |
| technician | 934 | 53.7 | 44.24 | |
| claim | 889 | 43.29 | 54.38 | |
| charg | 857 | 46.91 | 49.58 | |
| worst | 843 | 15.98 | 83.54 | |
| order | 841 | 49.91 | 49.35 | |
| phone | 825 | 43.67 | 54.87 | |
| someon | 811 | 46.77 | 51.66 | |
| contact | 706 | 50.84 | 47.7 | |
| first | 675 | 61.02 | 38.98 | |
| heater | 671 | 48.77 | 49.39 | |
| compani | 645 | 45.28 | 53.75 | |
| plumber | 642 | 50.53 | 48.77 | |
| experi | 617 | 47.2 | 48.37 | |
| without | 582 | 46.22 | 52.05 | |
| receiv | 582 | 50 | 48.97 | |
| provid | 582 | 54.46 | 44.31 | |
| everi | 562 | 0 | 100 | |
| refriger | 546 | 43.97 | 52.92 | |
| horribl | 532 | 15.79 | 84.21 | |
| final | 526 | 50.43 | 48.99 | |
| speak | 523 | 45.43 | 53.33 | |
| later | 521 | 47.77 | 51.24 | |
| applianc | 505 | 52.2 | 45.76 | |
| anyth | 503 | 43.28 | 55.26 | |
| state | 491 | 52.9 | 46.13 | |
| supervisor | 477 | 44.58 | 54.52 | |
| after | 476 | 48.34 | 50.51 | |
| 465 | 49.53 | 49.22 | ||
| complet | 459 | 54.82 | 43.67 | |
| assign | 440 | 55.56 | 43.06 | |
| refund | 418 | 45.86 | 50 | |
| system | 418 | 50.8 | 49.2 | |
| recommend | 416 | 45.87 | 51.57 | |
| differ | 413 | 50 | 48.22 | |
| inform | 412 | 57.14 | 42.5 | |
| answer | 412 | 40.68 | 56.52 | |
| thing | 402 | 46.71 | 51.57 | |
| appoint | 401 | 48.26 | 49.42 | |
| vendor | 399 | 46.47 | 53.53 | |
| second | 397 | 50 | 50 | |
| respons | 396 | 55.91 | 42.65 | |
| person | 393 | 50.47 | 48.91 | |
| check | 387 | 52.96 | 45.56 | |
| instal | 387 | 56.47 | 42.35 | |
| minut | 386 | 49.21 | 48.89 | |
| polici | 384 | 51.43 | 45.71 | |
| refus | 372 | 39.93 | 58.02 | |
| januari | 371 | 0 | 0 | |
| terribl | 364 | 17.55 | 82.45 | |
| decemb | 362 | 100 | 0 | |
| plumb | 361 | 53.88 | 45.11 | |
| report | 356 | 48.89 | 49.78 | |
| sever | 354 | 50.94 | 46.79 | |
| repres | 350 | 49.81 | 49.03 | |
| account | 347 | 42.8 | 55.93 | |
| today | 346 | 54.02 | 44.64 | |
| anyon | 345 | 42.91 | 54.26 | |
| absolut | 344 | 45.2 | 54.24 | |
| schedul | 342 | 58.39 | 39.42 | |
| depart | 339 | 43.16 | 56.41 | |
| resolv | 338 | 48.92 | 48.92 | |
| start | 331 | 52.55 | 45.99 | |
| great | 328 | 86.5 | 11.5 |
Ngrams Look-up
These words are ordered by the frequency. Most common words reflect the most common themes.- servic
- contractor
- repair
- custom
- cancel
- replac
- shield
- american
- never
- warranti
- contract
- money
- cover
- request
- water
- anoth
- problem
- technician
- claim
- charg
- worst
- order
- phone
- someon
- contact
- first
- heater
- compani
- plumber
- experi
Frequently Used Ngrams
When two or more words are juxtaposed, they are naming as 'ngrams'. Ngram analysis is good for when some concept is defined by more than one words.- date experience
- home shield
- american home
- american home shield
- customer service
- water heater
- experience august
- home warranty
- date experience august
- experience september
- called ahs
- service request
- date experience september
- experience november
- experience june
- experience october
- experience january
- experience december
- service fee
- date experience june
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