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HomeGauge

Source of reviews: getappza
All times
Number of Reviews
500
is the same with the industry average
business-softwares industry avg. is 500
Number of Sentences
3449
is the same with the industry average
business-softwares industry avg. is 3449
Company Sentiment Score
30%
is above the industry average
business-softwares industry avg. is % 0
% of Answered Reviews
0%
Not calculated
business-softwares industry avg. is 0
Company Response Time
Not calculated
business-softwares industry avg. is 0
(business-softwares)

Filter Keywords

These words are ordered by the frequency. Most common words reflect the most common themes
Word Frequency ⤵️Positive Percentage ⤵️Negative Percentage ⤵️Category ⤵️
softwar83593.295.75 Product
report70394.584.75Service
review54697.622.38General
homegaug44195.834.17 Product
custom43893.645Service
inspect42893.944.76Emotion
great28598.21.8Product
support243954.29Service
servic21997.012.24Service
client18592.987.02Service
inspector16690.418.22Service
templat13194.255.75 Product
2020/01/2112794.493.94 Product
featur12088.6111.39General
product11493.516.49Product
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alway10698.551.45Emotion
pictur9796.723.28Product
comment9289.557.46Service
friendli911000 Product
learn9196.883.12Emotion
profession90955Service
write9095.454.55Emotion
companion8897.672.33Service
could861000General
overal8586.3613.64Price
program8095.924.08Service
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chang7886.2112.07Service
photo7794.555.45Product
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creat7289.3610.64Emotion
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schedul6091.678.33 Product
homeguag585050 Product
easier5892.55Price
think5697.732.27Emotion
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2020/02/044793.620 Product
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2020/01/223897.372.63 Product
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Ngrams Look-up

These words are ordered by the frequency. Most common words reflect the most common themes.
  • softwar
  • report
  • review
  • homegaug
  • custom
  • inspect
  • great
  • support
  • servic
  • client
  • inspector
  • templat
  • 2020/01/21
  • featur
  • product
  • 2020/01/30
  • alway
  • pictur
  • comment
  • friendli
  • learn
  • profession
  • write
  • companion
  • could
  • overal
  • program
  • excel
  • experi
  • chang

Frequently Used Ngrams

When two or more words are juxtaposed, they are naming as 'ngrams'. Ngram analysis is good for when some concept is defined by more than one words.
  • easy use
  • reviewed pros
  • customer service
  • home gauge
  • software reviewed
  • home inspection
  • ease use
  • inspection software
  • review reviewed
  • pros software
  • user friendly
  • customer support
  • home inspector
  • pros ease
  • pros easy
  • homegauge software
  • report writing
  • pros ease use
  • inspection report
  • pros like

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Sentiment by time

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Smart Reading

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All Reviews
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Sentiment highlighting treshold %: 50

Some reviews are not visible due to performance.

Reviews
Positive reviews
getappza
POSITIVE 🙂
2020/1
Easy to use Reviewed on // Pros The app is well-designed and easy to use Cons I don't have any complaints at this point ( % 43.33)
getappza
POSITIVE 🙂
2020/1
Best software for home Inspwctors Reviewed on // Pros Agents and clients love how easy the repost is to read. ( % 64.44) Cons you do have to input a lot of data for new line items. ( % 13.64)
getappza
POSITIVE 🙂
2020/12
Home Gauge Review Reviewed on // I'm a third party inspection for a large company. ( % 10.71) They prefer HomeGauge for their inspections. ( % 0.00) I... ( % 0.00) I'm a third party inspection for a large company. ( % 10.71) They prefer HomeGauge for their inspections. ( % 0.00) I get to use it a lot! ( % 0.00) Make report writing fast and easy! ( % 37.08) Pros Simple, easy to use. ( % 21.67) Creates great reports. ( % 80.00) Cons One you start report on one computer cannot resume from another computer. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge Review Reviewed on // Pros Section layout. ( % 0.00) I had previously been using InspectIT and switched to HomeGauge because that is what was being used when I joined the company. ( % -16.67) Cons I wish there was a version that could be used completely on a mobile phone. ( % 10.00) It would be nice to do the whole report from a handheld device that we can carry with us through the whole inspection and also send it without messing with uploading it to a computer. ( % 33.33)
getappza
POSITIVE 🙂
2020/2
Software Reviewed on // I got great support and all my questions answered. ( % 80.00) I got great support and all my questions answered. ( % 80.00) Pros There are a lot of benefits to my field with the software. ( % 0.00) I have just began to understand some of it overall benefits and see lots of possibilities for my company. ( % 0.00) Cons There is not much to not like. ( % -10.00) I need to start using it every day so I can get more efficient with the software. ( % 50.00)
getappza
POSITIVE 🙂
2020/2
Great software Reviewed on // I have had a great experience I have had a great experience Pros The ability to use on multiple devices. ( % 60.00) Cons Upload time can be a challenge depending on network. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Home Gauge is great and easy to use Reviewed on // Pros I like this software because it's easy to use. ( % 55.56) If there is any trouble they have multiple video tutorials on YouTube to explain. ( % -10.00) Very user friendly to clients to view and download their report once its uploaded Cons The regular program is not compatable with a Chromebook. ( % 19.17) I wish it was. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Satisfied Reviewed on // Fantastic Fantastic Pros I like that it is easy to use and support is local to NC. ( % 34.67) Cons The only thing I do not like is I have not had time yet to explore. ( % 0.00) Alternatives Considered Spectora Reasons for Switching to HomeGauge verbal recommendations from others ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Owner operator Reviewed on // So far everything has been great So far everything has been great Pros Flexibility of lay out and easy to use. ( % 44.67) Something that looks good Cons Limit on upload of photos from the iPad to the computer ( % 70.00)
getappza
POSITIVE 🙂
2018/3
This software gets the job done and looks professional Reviewed on // Pros I like the clear and concise reports I can publish on Home gauge. ( % 10.00) I get good feedback from customers that my reports are easy to read. ( % 56.67) Cons The price would be the only drawback in my opinion. ( % 0.00) I would maybe like to see a payment option of paying on the amount of reports you publish. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Roldan american home inspection Reviewed on // Pros The customer service are very nolegable and ver nice Cons Nothing at all and the software is very good. ( % 42.75)
getappza
POSITIVE 🙂
2020/2
Overall Reviewed on // So far its good So far its good Pros Seems to be easy to navigate once you know the software Cons Haven't used it enough to see any flaws ( % 29.05)
getappza
POSITIVE 🙂
2020/2
It could just be me! ( % 0.00) Reviewed on // It has been ok.It could be that im still new & I need to learn more of the available training, but... ( % 34.55) It has been ok.It could be that im still new & I need to learn more of the available training, but I have struggled with it so far. ( % 28.41) Pros Set up & information available in companion. ( % 40.00) Cons Not being able to store & edit photos freely with the companion. ( % 45.00)
getappza
POSITIVE 🙂
2020/1
Report writing made easy Reviewed on // I couldn't do my job without it I'd recommend to anyone just starting out. ( % 21.67) I couldn't do my job without it I'd recommend to anyone just starting out. ( % 0.00) Pros How most everything you need is already built in Cons Hard to learn at first, but once you do it's a game changer ( % 1.46)
getappza
POSITIVE 🙂
2020/1
Homeguage for home inspectors Reviewed on // Pros I love the cloud features. ( % 50.00) Uploading and downloading reports. ( % 0.00) I love being able to use video in my inspection reports and my customers appreciate it. ( % 50.00) Cons Cost is a bit much but the product is worth it. ( % 25.00)
getappza
POSITIVE 🙂
2020/1
Home Gauge Reviewed on // Pros Great presentation, easy report building, offers a wide variety of formats, professional looking reports. ( % 26.67) Cons Overall happy with the program I am disappointed in not being able to contact customer service after hours and weekends. ( % 13.75)
getappza
POSITIVE 🙂
2020/2
Home Gauge is great Reviewed on // Pros that i can write statement and put pictures under it if needed Cons that we can't turn squares/circles/arrows in a diagonal direction for those weird angles ( % 15.00)
getappza
POSITIVE 🙂
2020/1
Inspection Reviewed on // Been good Been good Pros Easy to use and I'm not a computer type person, before I started it seemed daunting but wasn't Cons Don't know , haven't had a problem , will see in the future ( % 45.83)
getappza
POSITIVE 🙂
2020/1
RV Inspection review Reviewed on // With each use, it is getting easier to complete the inspection With each use, it is getting easier to complete the inspection Pros Template for RV inspection was easy and intuitive to use. ( % 21.11) Cons Still trying to learn how to delete items not applicable to a particular RV. ( % 16.67)
getappza
POSITIVE 🙂
2020/1
great product for home inspectors Reviewed on // Pros Easy, feature rich, a great way to send our report to all parties. ( % 60.21) Fully adaptable and can easily be edited to meet the style of the inspector. ( % 43.33) Cons I have no negative issues with this service. ( % 15.00)
getappza
POSITIVE 🙂
2020/2
Reliable Support Reviewed on // I would recommend I would recommend Pros Dragging in photos and organization of report Cons Some of the pre-written responses aren't very good. ( % 91.00)
getappza
POSITIVE 🙂
2020/2
Customer service Reviewed on // I'm happy with them.. ( % 80.00) I'm happy with them.. Pros The customer service is freaking fabulous! ( % 65.00) / stars! ( % 0.00) When I first downloaded this trial I was clueless where to start. ( % 25.00) I called customer service and they walked me through the basics! ( % 0.00) Cons There are so many features it get confusing at times. ( % 10.00)
getappza
POSITIVE 🙂
2020/2
My report is my final product - Home Gauge produces the best looking reports for my clients Reviewed on // Pros Most professional looking reports and their support is fantastic! ( % 42.00) Cons Took me a bit to learn - I'm not real tech saavy - Went to their office for a day seminar - GREAT way to learn! ( % 45.00)
getappza
POSITIVE 🙂
2019/9
Meh Reviewed on // Pros There is a lot of customization to reports. ( % 0.00) Customer service is very responsive. ( % 20.00) Cons The app is not very robust, especially on iOS. ( % -5.00) After having a bunch of different problems, I contacted customer service and they told me basically that it was written for Android and that the iOS version was written by a third party and was not maintained/updated. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Software Review Reviewed on // Pros The ease, functionality, and use of mobile device is great. ( % 80.00) Cons The pest control form is not available for ios users. ( % -20.00) Also, the fact that the report can't be finished and sent from a mobile device. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great product, great support staff Reviewed on // Excellent and friendly. ( % 74.38) My questions are always answered. ( % 0.00) Excellent and friendly. ( % 68.75) My questions are always answered. ( % 0.00) Pros It is malleable and I can tweak it. ( % 0.00) And it is user involved and friendly. ( % 37.50) Cons It is tough to figure out without calling Homegauge. ( % -38.89)
getappza
POSITIVE 🙂
2020/2
home guage review Reviewed on // Pros Ease of usage. ( % 0.00) Good product support. ( % 70.00) Has everything I need Cons Can be overwhelming when first using. ( % 37.50) So many buttons ( % 50.00)
getappza
POSITIVE 🙂
2020/1
Home Gauge review Reviewed on // Pros The ease of use for the end user for request of repair. ( % 0.00) Cons Building a new library for the report templates. ( % 13.64)
getappza
POSITIVE 🙂
2020/1
My Use Reviewed on // I use HomeGauge for my inspection business. ( % 0.00) My objective is to provide superior service, professiona... ( % 35.00) I use HomeGauge for my inspection business. ( % 0.00) My objective is to provide superior service, professional, with reader/user friendly information. ( % 29.38) HomeGauge equips me with the necessary tools needed in order for me meet the needs of people & thrive as a business man. ( % 0.00) Pros The software was designed with simplicity & us seemingly always constant with updates. ( % 0.00) Cons Cover page options appear to be limited. ( % -7.14)
getappza
POSITIVE 🙂
2020/1
Great software Reviewed on // Non so far. ( % 45.00) Non so far. ( % 10.00) Pros I love the fact it itemizes the repairs and concerns list. ( % 50.00) My realtors live that! ( % 17.05) Cons I have no cons with the product currently. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Makes life easier Reviewed on // As a new inspector starting a new company, there are so many things to learn and take care of.... As a new inspector starting a new company, there are so many things to learn and take care of. ( % 19.32) HomeGauge was simple to learn and helped we with other aspects that I wasn't expecting, like scheduling. ( % -6.25) Pros It was easy to learn and get started. ( % 43.33) Very user friendly. ( % 28.75) Cons I'm still relatively new but I haven't found anything I'm unsatisfied with. ( % 13.64)
getappza
POSITIVE 🙂
2020/1
Search Issues Reviewed on // Pros I like that there are multiple ways of getting photos into the reports Cons There is no search function to easily find items in the comment library. ( % 21.67) When I need a comment from one category that's not available in another category I have to copy paste, if I can find it! ( % -25.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge - my edge Reviewed on // The customer support is excellent. ( % 100.00) Of course they are friendly, but more importantly make me feel... ( % 42.50) The customer support is excellent. ( % 100.00) Of course they are friendly, but more importantly make me feel as if they want to be part of the team. ( % 42.50) It is this unique way of providing a service that I do not think their competition can provide. ( % 37.50) Most welcomed. ( % 50.00) Pros This software allows me to customize to my liking. ( % 0.00) I have a specific method that I inspect a property and HomeGauge keeps me on track. ( % 0.00) Cons At this point I do not have a dislike. ( % 0.00) Being new to the industry, I did not have other experiences with competitive applications. ( % 0.57)
getappza
POSITIVE 🙂
2020/2
Inspection Software Reviewed on // Able to use templates to create custom reports. ( % 50.00) Able to use templates to create custom reports. ( % 50.00) Pros This software is customizable to your specific needs. ( % 0.00) Cons Haven't found anything I don't like with this reporting software ( % 0.00)
getappza
POSITIVE 🙂
2017/1
The only complete package Reviewed on // From online booking to the inspection report and customer follow-up, this is the software all... From online booking to the inspection report and customer follow-up, this is the software all Professional Home Inspectors should consider before commencing their business. ( % 6.67) With photographs, video and voice recording, automated narratives and the ability to tailor the report to your own specifications, everything else is playing catch-up. ( % 60.00) Pros Easy of use, speed of data collection, narrative production and CYA capability. ( % 43.33) Ability to maintain reports for clients regardless of service payments. ( % 0.00) Cons Dual licensing for Desktop and Tablet add unnecessary costs. ( % -40.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge Review Reviewed on // I find that HomeGauge is easy to use and modify for my needs I find that HomeGauge is easy to use and modify for my needs Pros It is everything I need in an Inspection Software. ( % 43.33) Cons Because Texas requires a PDF report, HG doesn't give all the available options to Texas Inspectors. ( % 40.00)
getappza
POSITIVE 🙂
2020/1
Ease oh Homegauge Reviewed on // The software checks to make sure I answered all the questions The software checks to make sure I answered all the questions Pros I was able to use this software by simply watching a few webinars and awesome support from the Homegauge team Cons Sometimes loading the photo locker is difficult if not using HG Companion ( % 25.71)
getappza
POSITIVE 🙂
2020/1
Satisfied Reviewed on // I would like to see the pt and Wind reports easier to include in report. ( % 50.00) I would like to see the pt and Wind reports easier to include in report. ( % 0.00) Pros All inclusive with descriptions ready but able to be edited. ( % 35.00) Cons Tough learning process. ( % -38.89) Sometimes not logical where buttons are. ( % -12.50)
getappza
POSITIVE 🙂
2020/2
Support Reviewed on // Overall a good experience Overall a good experience Pros During business hours the support is great! ( % 48.00) Cons The lack of weekend support. ( % 0.00) Would prefer to see more comments auto inserts ( % 50.00)
getappza
POSITIVE 🙂
2020/1
RV Inspection with HomeGauge Reviewed on // Better than other products I have used, but far from perfect. ( % 36.88) It is definitely designed for house... ( % 0.00) Better than other products I have used, but far from perfect. ( % 36.88) It is definitely designed for house inspectors, not RV inspectors. ( % 0.00) Can not simply follow the template but have to half and half the info and pictures then edit the crap out of it after the inspection. ( % -28.33) Pros Professional reports. ( % 10.00) Ability to upload. ( % 0.00) Appointmet scheduler and email notices. ( % 0.00) Cons Not as customizable as I need. ( % 0.00) Can not remove or add features and components as needed. ( % 0.00) The apple companion is totally unusable. ( % 0.00) Confuses clients with real estate agent info and real estate terms on an RV report. ( % 20.00)
getappza
POSITIVE 🙂
2020/1
Awesome software Reviewed on // Pros Easy, very professional looking and the customer service is out of this world. ( % 52.11) I love talking to customer service. ( % 50.00) Cons Nothing it is easy to use. ( % 43.33) There isn't anything I can think of that I don't like about it. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Excellent software Reviewed on // We use the software for all home inspections, works good We use the software for all home inspections, works good Pros Easy to learn ,and can navigate around very quickly Cons Nothing , works good , good price have nothing really bad to say about it ( % 49.58)
getappza
POSITIVE 🙂
2020/1
HomeGauge Reviewed on // The software as well as the support has been great The software as well as the support has been great Pros I like the step by step process contained in the selected types of inspections Cons The only complaint i ever had was that there was no support after : P.M. ( % 32.50)
getappza
POSITIVE 🙂
2020/1
Makes my job easier! ( % 0.00) Reviewed on // Pros Easy to learn, use and customize! ( % 54.17) Makes adding photos to reports, simple! ( % 0.00) Cons I do not have any at this time. ( % 0.00) The system has not given me any issues as of yet! ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Dave's review Reviewed on // Anytime I call homegauge support, I get a resolution to my problem within minutes, and the... ( % 0.00) Anytime I call homegauge support, I get a resolution to my problem within minutes, and the service support personnel are as friendly as can be. ( % 37.50) I have yet to encounter a problem that they have not been able to fix. ( % 50.00) Couldn't be happier knowing this tech support is a call away. ( % 0.00) Thank you. ( % 0.00) Pros Makes my job easier through all the functionality in the software, and the ease of the companion app software. ( % 0.00) Cons Can't think of anything about the software that I dislike. ( % 0.00) Uploading to the cloud can take some time, but that is all the upload rates of my isp, nothing on your end. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Crushed Armadillo Consulting Reviewed on // Better than what I had. ( % 20.00) Better than what I had. ( % 50.00) Pros Customers can build their own punch list for items that need attention/repair. ( % 60.00) Cons Wish it would work on Mac as well as it does on Windows. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Home gauge Reviewed on // Homegauge helps the customer understand there problems Homegauge helps the customer understand there problems Pros I like the software. ( % 0.00) The report is easy to read and the customer is always impressed. ( % 71.67) Cons What I like least is figuring after updates some comments saved get lost. ( % -30.00)
getappza
POSITIVE 🙂
2020/1
Industry standard software - Class A customer service! ( % 0.00) Reviewed on // Fantastic customer service! ( % 50.00) Fantastic customer service! ( % 50.00) Pros Newest upgrades present attractive client interface. ( % 40.00) Cons Some areas - navigations are less than intuitive - Self-help application could be more comprehensive ( % 16.67)
getappza
POSITIVE 🙂
2020/1
Good product for our sector Reviewed on // Pros It can be customized or not and still be effective. ( % 65.00) Cons It is hard to find all the functionality without calling customer service. ( % -29.17) But it can usually do what I want it to do ( % -25.00)
getappza
POSITIVE 🙂
2020/1
User and customer friendly Reviewed on // Pros I reall like how easy it is to use homegauge as well as how easy it is for my customers. ( % 41.39) Cons Sometimes the software can be overwhelming but homegauge user service is great. ( % 65.00)
getappza
POSITIVE 🙂
2020/2
Long time user Reviewed on // Pros There are a number of things I like about this software. ( % -5.00) I have tried others thinking there may be a better option on the market but definitely do not think there is one. ( % 25.00) The number of ways this software can be customized is incredible and if I ever have an issue I can call customer service and they can talk me through it! ( % 100.00) Don't think I will ever change this software Cons Sometimes I can't figure out some things with my logo or my initials and so on. ( % 0.00) Other than that I haven't found too many other cons ( % 8.33)
getappza
POSITIVE 🙂
2020/1
Great service Reviewed on // The support team is fantastic. ( % 60.00) The support team is fantastic. ( % 40.00) Pros The software will not let you forget anything. ( % 0.00) Cons Sometimes it is hard to navigate the software. ( % -29.17) Need more options to customize the software. ( % 50.00)
getappza
POSITIVE 🙂
2020/2
great software Reviewed on // Helps Helps Pros Easy to use. ( % 61.67) Helps make my business successful. ( % 75.00) Cons To many options. ( % 50.00) Whould like more options for training. ( % 50.00)
getappza
POSITIVE 🙂
2020/2
home inspection Reviewed on // home inspections- made it easier for me to follow the inspection templates home inspections- made it easier for me to follow the inspection templates Pros made it easy for me as a new inspector to use the software and to guide me through each area. ( % 28.48) Also, the system does not let me upload until all items have been answered. ( % 0.00) Cons not able to update comments from print view option. ( % -25.00)
getappza
POSITIVE 🙂
2020/1
Opinion Reviewed on // Pros It creates a very good-looking report and is beneficial to realtors in their clients. ( % 20.00) Cons You are unable to update the template as you are doing a report when you have a new comment. ( % -18.18) Also the homegauge companion is very cumbersome with too many steps to do a report as you're doing an inspection. ( % 35.00) Thank you. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Great Home Inspection Software Reviewed on // Pros This software is easy to use and understand. ( % 61.67) It creates very nice inspection reports in a reasonable time frame. ( % 49.00) Cons I have not discovered any "Cons" for this software as yet... ( % 0.00) I would love to find a tutorial for using the mobile version. ( % 50.00) It may exist somewhere, I just haven't taken the time to look for it yet. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Home Gauge Review Reviewed on // Over it is good, however I have never used any other inspection software. ( % 28.75) Over it is good, however I have never used any other inspection software. ( % 28.75) Pros Once you get used to this software, it is fairly easy to use. ( % 43.33) Cons Having to look for the pre-set terms/answers when doing a report. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Customer support Reviewed on // Pros It's very user friendly. ( % 28.75) I've used the software for a year now. ( % 0.00) Cons Need more training or videos on training. ( % 50.00)
getappza
POSITIVE 🙂
2020/1
Steady as she goes Reviewed on // Tech issues, user error, solved within minutes Tech issues, user error, solved within minutes Pros Keeps evolving for the better. ( % 33.33) HomeGauge. ( % 0.00) Cons So far so good. ( % 40.00) Not had too many issues. ( % 50.00)
getappza
POSITIVE 🙂
2020/2
Great support Reviewed on // HG allows me to schedule, email, complete reports timely . ( % 45.00) I have heard the file size may be... HG allows me to schedule, email, complete reports timely . ( % 10.00) I have heard the file size may be limited with HG but I have had a problem yet. ( % -7.14) I enjoy HG. ( % 40.00) Pros The software is easy to use once you get familiar with where everything is and how it works. ( % 40.42) But if I have questions, HG is available to help and they are excellent in customer service. ( % 70.00) Cons I have not found anything negative to say. ( % -30.00) I enjoy the software. ( % 40.00)
getappza
POSITIVE 🙂
2020/1
Home Gauge for Iphone Reviewed on // Pros Good reports can be generated if you spend the time to create a quality template. ( % 70.00) Lots of tips and valuable information provided in the standard templates. ( % 0.00) Cons Size of files are too big for emailing the report. ( % 0.00) Use with Iphone is not as well supported as with Android. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great Software Reviewed on // Pros I love the "customizability.!" ( % 71.25) )I know that's not a real word.) ( % -10.00) Cons There is nothing I don't like about this software ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Home Gauge user Reviewed on // I'm a Home Inspector. ( % 0.00) Using this software help me to reduce my time writing the report and the... ( % 0.00) I'm a Home Inspector. ( % 0.00) Using this software help me to reduce my time writing the report and the final product is very easy to read and understand by the clients Pros Easy to use, different options to create your own comments in each component Cons If you delete a picture by mistake, you can't get it back... ( % 26.61)
getappza
POSITIVE 🙂
2020/1
Makes Report Writing Easier, Faster, and More Professional Reviewed on // Pros The customer service is exceptional. ( % 42.22) The existing templates are great, comprehensive, etc. ( % 80.00) and adding one-off items is easy. ( % 43.33) Cons None come to mind. ( % 0.00) We have been using the software for nearly two years and have had no issues that were not easily resolved. ( % -5.83)
getappza
POSITIVE 🙂
2020/1
Happy with the custom view of my reports Reviewed on // Pros Create a Repair List. ( % 80.00) Customizing the look of my report to my customer. ( % 0.00) Being able to use camera pictures Cons drop downs and choosing is to many key strokes uploading and down loading is cumbersome Want it to do the management like ISN ( % 21.11)
getappza
POSITIVE 🙂
2020/1
Rich Quade Reviewed on // Pros Ease of adding pics. ( % 37.50) Ease of adding various comments. ( % 0.00) Cons No major issues were found at this time. ( % -3.13)
getappza
POSITIVE 🙂
2020/2
My business Reviewed on // Pros Easy to work and understand program for everyone Cons Wind mitigation needs to add photo page ( % 43.33)
getappza
POSITIVE 🙂
2020/2
Software Reviewed on // Simplicity, although I I am still learning about the features this software has to offer. ( % 0.00) Simplicity, although I I am still learning about the features this software has to offer. ( % 0.00) Pros Great price, although I am fairly new to the industry and wish I could pay per inspection. ( % 46.82) Cons There isn't anything not to like. ( % 0.00) I'm sure anyone getting into this industry should only use Homegauge. ( % 25.00)
getappza
POSITIVE 🙂
2020/2
Home Gauge Reviewed on // By using Home Gauge my reports are gaining me a lot of support from realtors. ( % 0.00) They are impressed by... By using Home Gauge my reports are gaining me a lot of support from realtors. ( % 100.00) They are impressed by the format, ease of use and ability to send the report as an email to the customer and realtor. ( % 100.00) Pros The reports generated by the software are professional looking and easy for customers to read and understand. ( % 26.67) Cons Having to pay a fee for cloud services to send reports from laptop to iPad and back to the iPad when finished. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge Reviewed on // Pros Quite consistent; Adaptable or easy modifications Cons Not iOS compatible. ( % 34.17) Software needs to operate using the Apple products like iMac, iPad, and iPhone. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Happy, But Reviewed on // Quicker turn around in a market that demands same day inspection reports. ( % 40.00) User friendly. ( % 37.50) Quicker turn around in a market that demands same day inspection reports. ( % 0.00) User friendly. ( % 37.50) Pros Ease of use. ( % 0.00) Mobility. ( % 0.00) Quicker turn around for reports. ( % 0.00) Cons As an owner and wanting to build a multi-inspector business, I do not like having to pay full price for each user. ( % 35.00) I do not like that you cannot complete the report on the mobile device. ( % 10.00) Need better talk-to-text software. ( % 50.00)
getappza
POSITIVE 🙂
2020/1
An easy to use excellent product Reviewed on // The problems that I used to have was it took me way too long to do my reports. ( % 46.11) Now I get them done... ( % 0.00) The problems that I used to have was it took me way too long to do my reports. ( % -5.00) Now I get them done on the job. ( % 0.00) Any support that I need from homegauge it's quick and efficient and courteous. ( % 46.67) Pros This software allows you to make a video, complete the inspection on the job uplink it to the client and their real estate agents. ( % 15.00) I don't have to go home and finish the report everything is finished on the job. ( % 0.00) Cons Truthfully, I have not found one con issue with the software. ( % 50.00)
getappza
POSITIVE 🙂
2020/1
West coast customer support Reviewed on // Fine for now Fine for now Pros It's all I know so I have nothing to compare to. ( % 41.67) Cons No customer support after pm pst. ( % 0.00) No weekend or emergency support services. ( % 0.00) I have considered changing software just to get more hour a day of service if needed. ( % 50.00) Customers struggle to log in/understand software. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Homegauge Reviewed on // HomeGauge software allows me to produce a high-quality inspection report in a short amount of time.... HomeGauge software allows me to produce a high-quality inspection report in a short amount of time. ( % 0.00) The photo-editing features make it easy to point out defects to potential home buyers, and the CYA section is a handy reference to make sure I don't miss anything. ( % 38.33) Pros The software is intuitive and easy to navigate. ( % 43.33) It's simple to set up a professional looking report and my customers have been very happy with the results. ( % 36.67) Cons Navigating photos can be tedious; scrolling through them takes time. ( % -50.00) My solution was to write the report from the photos, because it's easy to jump from one section of the report to another. ( % 43.33) It took me some time to figure out that's the best approach for me. ( % 100.00)
getappza
POSITIVE 🙂
2020/2
No Need to be Computer Savvy Reviewed on // Pros What I like most about the software is that you can customize reports to fit your needs. ( % 45.00) You don't need to be an IT specialist to modify reports. ( % 0.00) A little common sense makes it easy. ( % -1.81) Cons I wish options were alphabetized automatically when I entered new things. ( % 13.64)
getappza
POSITIVE 🙂
2020/1
Homegauge - A Work inProcess Reviewed on // Selecting a visually appealing report Selecting a visually appealing report Pros Home Gauge works good with a tablet/PC. ( % 56.67) I have a Dell Toughbook. ( % 0.00) Statements easily modified or added. ( % 43.33) Picts easily added to report. ( % 43.33) Cons Backup - process to update Data Base a little tricky. ( % -49.38) Need basic understanding of DB management. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Homegauge software Reviewed on // Pros It is very user friendly. ( % 28.75) Each section is very easy to navigate through. ( % 56.33) Cons In the beginning, when I first started to use it there was no help.prompt. ( % 25.00) but once I spoke with the customer service representative they were very helpful walking you through everything ( % 20.00)
getappza
POSITIVE 🙂
2020/1
Best Home Inspection Software Out There Reviewed on // This software will get you in and out fast and the finalizing of the report is a breeze. ( % 60.00) Each... ( % 0.00) This software will get you in and out fast and the finalizing of the report is a breeze. ( % 20.00) Each inspection will go smoother and smoother as you grow. ( % 0.00) Pros So user friendly and easy to learn. ( % 40.42) It has a large pre loaded data base ready to go. ( % -12.86) It will get you up and running in no time. ( % 0.00) The reports are outstanding. ( % 50.00) Cons Almost to many option to pick from. ( % 50.00) It is so comprehensive that one of the biggest challenges is picking the best comment. ( % 100.00)
getappza
POSITIVE 🙂
2021/11
Great software! ( % 100.00) Reviewed on // The experience has been excellent, it's a great inspection report product, if not the best! ( % 93.33) The experience has been excellent, it's a great inspection report product, if not the best! ( % 93.33) Pros It's way easy to use and has a pleasant environment, our clients are happy and when we need customer service they responded quickly and efficiently, nothing to complain about. ( % 57.50) Cons Very coincidentally, the software suffers some crashes or bugs, but it's so rare that I don't consider it a serious problem. ( % -10.83)
getappza
POSITIVE 🙂
2020/1
features you need Reviewed on // Pros features like adding video, arrows, etc make this a great value. ( % 80.00) Once you get the template right you can save time finishing reports Cons every once in a while as you answer a call get a text etc...the system closes the current report without saving it...i have finished an inspection and lost the last two sections i did. ( % 9.52) i had to go back and re do those areas. ( % 0.00) hopefully this is just a bug that will get fixed. ( % 10.00) Alternatives Considered Home Inspector Pro Reasons for Choosing HomeGauge better features and less cost ( % 16.67)
getappza
POSITIVE 🙂
2020/1
Great software Reviewed on // This has been great experience for me. ( % 80.00) It's my first inspection software and it's been easy to... ( % 34.17) This has been great experience for me. ( % 80.00) It's my first inspection software and it's been easy to learn and use. ( % 34.17) Pros It's easy to use and allows custom reporting. ( % 43.33) Cons When I click the box for an item in the "repair/replace", any addition pictures or issues that are in the same category get marked as a "repair/replace". ( % 5.00) For example, if I find a roof leak it should get flagged as a repair. ( % 0.00) But if I want to mention something minor in the roofing section that isn't a repair issue, it still gets put in that category at the end of the report. ( % -5.00)
getappza
POSITIVE 🙂
2020/2
A PICTURE IS WORTH A THOUSAND WORDS Reviewed on // CUSTOMERS ARE ABLE TO READ AND UNDERSTAND THE ISSUES SHOWN IN THE PICTURE CUSTOMERS ARE ABLE TO READ AND UNDERSTAND THE ISSUES SHOWN IN THE PICTURE Pros THE ABILITY TO USE PICTURES AND DESCRIBE WHY THE PICTURE WAS TAKEN AND THE ABILITY TO DESCRIBE IN DETAIL CODE VIOLATIONS SHOWN. ( % 43.33) Cons I HAVE NO NEGATIVE COMMENTS ABOUT THE SOFTWARE. ( % 15.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge user, inspector for years, now retired Reviewed on // After long set up period, I was able to grat reports, but due to my attention to detail it took me... After long set up period, I was able to grat reports, but due to my attention to detail it took me to hours to wrire each report. ( % 10.83) Others may include less detail with less time. ( % -16.67) Pros Ease of insertion of photos, good layout. ( % 70.00) Cons Set up, and difficulty of training office staff to take orders. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Works for me. ( % 0.00) Reviewed on // This is the only inspection software we have used. ( % 0.00) Started with it about years ago. ( % 0.00) Mostly it's... ( % 50.00) This is the only inspection software we have used. ( % 0.00) Started with it about years ago. ( % 0.00) Mostly it's been a good experience. ( % 60.00) But I've nothing to compare it to. ( % 0.00) Pros Easy to use Nice reports Easy to modify the templates Cons Lack of improvements for the iOS companion software. ( % 48.89)
getappza
POSITIVE 🙂
2020/1
Customers love the report Reviewed on // Great report. ( % 65.00) Get comments all the time about the report from clients and realtors. ( % 0.00) Great report. ( % 80.00) Get comments all the time about the report from clients and realtors. ( % 0.00) Pros Customers love the detailed picture filled report. ( % 43.33) Cons Needs more business related analysis. ( % 25.00) Like number of inspections tied to a realtor and their revenue. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Homeguage is the only software I would use. ( % 0.00) Reviewed on // Pros The software is easy to use. ( % 43.33) It allows you to easily import photos and comments about the inspection. ( % 43.33) The reports come out looking amazing. ( % 60.00) Also, the software makes it super simple for your agents when preparing the summary for repairs. ( % 16.67) I always tell people to who ask to use Homeguage! ( % 0.00) Cons No Cons. ( % 0.00) The software is awesome. ( % 100.00) It is the only software I would use. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Easy to use Reviewed on // Pros The program is overall very easy to use. ( % 33.22) Cons At the moment I have an issue with my program that causes it to crash. ( % 0.00) I have been working with support to try and solve this. ( % 0.00) Once that's resolved I will have no complaints ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Review Reviewed on // It works well enough for my needs. ( % 0.00) It works well enough for my needs. ( % 0.00) Pros This software makes sharing my reports super easy. ( % 38.33) Cons It is not the most user friendly interface and is somewhat stuck in the early s as far as user experience goes. ( % 26.88)
getappza
POSITIVE 🙂
2020/2
Simple and streamlined Reviewed on // Pros Homegauge reports are very simple to use and can be easily customized to look professional and logical for the client. ( % 15.67) The ability to integrate features like credit card payments or radon are also very helpful. ( % 20.00) Cons When needing to add or create a custom form or attachment it can be difficult because it needs to be in HTML to attach or display properly. ( % -25.00)
getappza
POSITIVE 🙂
2020/1
Great report writting program! ( % 100.00) Reviewed on // Pros Very easy to learn quickly, customizable, compatible with ISN and great customer service. ( % 56.56) Cons Some settings/features take time to figure out but once you work thru it, they become second nature. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Easy use, best value Reviewed on // Really over the years have not have many issues. ( % 53.33) Really over the years have not have many issues. ( % 35.00) Pros Looks good easy to add notes and change menu items. ( % 56.67) Add my own tiles and items in software Cons Make inspections longer without paying more for the service ( % 55.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge review Reviewed on // Good Good Pros Updates to current rules Features Ease of inserting and working with pictures Cons When issues arrive sometimes hard to figure out and company has no support on weekends or after hours ( % 27.71)
getappza
POSITIVE 🙂
2020/1
HomeGauge for Home Inspectors Reviewed on // Overall this software performs well and give my clients the information in an organized format. ( % 0.00) Overall this software performs well and give my clients the information in an organized format. ( % 0.00) Pros This software works great with my business and my customers and realtors find it easy to read and organized reports. ( % 61.67) Cons There are a lot of features that come with this software. ( % 0.00) It take some time to get it set up but once you do it becomes very easy and automated. ( % 56.33)
getappza
POSITIVE 🙂
2020/1
HomeGuage Software Reviewed on // Excellent Excellent Pros Ease of use and my agents find it easy to follow. ( % 81.11) Customer service is second to none. ( % 0.00) Cons I have had no issues and recommend this product to anyone that asks ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Home Gauge Reviewed on // Pros I think homegage is user friendly and I do all my reports on it. ( % 37.50) Cons The price is too high and it will not let use from another computer. ( % 16.00) The mobile app needs alot of work. ( % 0.00)
getappza
POSITIVE 🙂
2017/12
Perfect software for Home Inspectors! ( % 100.00) Reviewed on // Pros Easy to use and great looking reports. ( % 61.67) High quality pictures can easily be attached right in the reports and they come across very nice! ( % 46.35) The reports are very customizable and allow me to make them my own for my business. ( % 40.00) Cons There are almost too many features. ( % 50.00) While easy to use, learning how to use all of the features is daunting and limits how useful it is to have so many. ( % 41.11) Radon test results are geared toward using their service and do not present local lab results well. ( % 0.00) Doesn't integrate to DOE for home energy scores. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Field Review Reviewed on // I have been an Home Inspector over years and a Senior HQS Housing Inspector over years. ( % 0.00) If... ( % 0.00) I have been an Home Inspector over years and a Senior HQS Housing Inspector over years. ( % 0.00) If you could look into modeling Homegauge software for HQS inspections use. ( % 0.00) Pros The ease of mobile use. ( % 0.00) The ability to upload and down load information. ( % -15.56) Providing the report to clients via internet. ( % 0.00) Cons Not enough relevant description that will help new inspectors. ( % 17.88) I myself over the years have added tons of descriptions which come in handy often. ( % 60.00)
getappza
POSITIVE 🙂
2020/1
Home Inspection Reviewed on // Great people and great help. ( % 80.00) Great training. ( % 80.00) Great people and great help. ( % 80.00) Great training. ( % 80.00) Pros Easy to send reports to clients. ( % 43.33) Good photos and well though out. ( % 70.00) Cons No user manual- Have to go on line for everything. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Best Home Inspection Software Available Reviewed on // Pros Complete customization... Whatever you want it to do it can do it! ( % 50.83) I setup the software to work the way I wanted for data entry and the reports look great. ( % 80.00) The best customer support I have ever experienced!...Always friendly and helpful. ( % 68.75) I have shopped a lot of different inspection software and this is the one that smokes all others Cons It would be nice to have the ability to lock the templates with a passcode so that employees cannot copy the template or make changes. ( % 30.00) This is the only thing i miss that was available with Palm-Tech ( % 20.00)
getappza
POSITIVE 🙂
2020/2
Awesome software Reviewed on // Pros Customization is very nice with templates. ( % 89.00) Cons Not user friendly with mobile version. ( % 37.50) Also no way for administrators to edit other users reports remotely. ( % -11.25)
getappza
POSITIVE 🙂
2020/1
The software is customizable and allows you to generate the inspection that you want. ( % 0.00) Reviewed on // For me, having put so much into learning about home inspection, having to understand software for... For me, having put so much into learning about home inspection, having to understand software for reporting seemed daunting. ( % 20.00) HomeGauge made it seamless for me! ( % 12.50) Pros I like that the software "covers the bases" so to speak. ( % 0.00) Not allowing for missed areas. ( % 0.00) Customizable features enable me to make Cons There is a bit of a learning curve but there are videos and support as needed. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Very nice software for inspection report writing. ( % 78.00) Reviewed on // The software has helped me to cut down time on scheduling inspections, and report writing. ( % -15.56) This... ( % 0.00) The software has helped me to cut down time on scheduling inspections, and report writing. ( % -15.56) This allows me to handle more inspections and get things done. ( % 50.00) Pros I love how you can upload photos into the desktop software and have the option of hiding the photos once they are used. ( % 50.00) This allows me to make sure that I have added all of the photos to the report. ( % 50.00) Before, I would have to scroll through each photo to make sure that I added it to the report. ( % 50.00) I also like the email templates and automation. ( % 0.00) Cons If anything, I would say that I would like to be able to automatically add fees to their respective agreements when they are selected in the appointment scheduling screen. ( % 25.00) I have to leave a blank space on my agreements and manually enter the fees onto each agreement. ( % 0.00) For example, termite fee has to manually be entered onto the termite agreement. ( % 0.00) Not a big deal, but my only con. ( % 0.00) Other than that the software is great! ( % 43.75)
getappza
POSITIVE 🙂
2020/1
Great product Reviewed on // Great customer service and ease of use Great customer service and ease of use Pros All the different templates that are accessible Cons I would like to upload an excel spreadsheet with contacts ( % 55.50)
getappza
POSITIVE 🙂
2020/1
Effective Software Reviewed on // I use home gauge for my daily inspection reports and the main tool to communicate with my customers.... ( % 25.56) I use home gauge for my daily inspection reports and the main tool to communicate with my customers. ( % 8.33) It is instrumental in my business. ( % 0.00) Pros It is intuitive to use. ( % 0.00) Simply upload your pictures and drop and drag your photos into the appropriate section and write your comment. ( % 13.33) Cons Sometimes it is hard to adjust auto comments and store them in the correct places. ( % -29.17)
getappza
POSITIVE 🙂
2020/1
Ipro Home Inspections Reviewed on // Pros Ease-of-use and professional look of the reports. ( % 10.00) Cons I don't like the fact that the reports cannot be completed on a handheld device. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
New Company / RV User Reviewed on // HomeGauge support has been excellent. ( % 56.82) My issues have been resolved immediately and I felt very... HomeGauge support has been excellent. ( % 60.00) My issues have been resolved immediately and I felt very supported. ( % 20.00) I like having the YouTube videos available for little tips and tricks. ( % 10.63) The videos have been easy to follow and I like being able to skip through information I think I already know. ( % 46.67) Pros The software is Simple to navigate. ( % 0.00) Even though I had short training on it, and I did use a few YouTube demos, I felt it was intuitive, easy and the software reminds you to check things that may be missed to make sure the report is complete for the customer. ( % 16.67) Cons Unfortunately, I had purchased a MAC before I knew the software only works on windows. ( % -25.00) I did use Parallels to load Windows on the MAC. ( % 0.00) I'm not tech savvy but I was able to do this myself. ( % 50.00) My first report did have a glitch but was resolved with the tech team immediately. ( % 25.00)
getappza
POSITIVE 🙂
2020/1
Most user friendly. ( % 43.75) Reviewed on // My overall experience with HomeGauge is best described by the fact that I plan on using it for the... My overall experience with HomeGauge is best described by the fact that I plan on using it for the rest of my career in home inspection. ( % 50.00) Pros User friendly. ( % 37.50) Support. ( % 0.00) Constantly upgraded. ( % 0.00) Professionalis,. ( % 0.00) Cons Nothing yet in years. ( % 0.00) I have never had a problem that couldn't be straightened out for me by calling support. ( % 0.00) The problem was always on my side. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Great Software! ( % 100.00) Reviewed on // Pros Easy to use for me and my clients, and it creates a great looking report. ( % 61.67) Cons I wish it was easier to make changes on the companion and to edit pictures on the companion. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Great software!! ( % 100.00) Reviewed on // Pros Great software with loads of features. ( % 80.00) Great support! ( % 100.00) Cons I don't have any issues with the software. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Very easy to use and great support team. ( % 68.17) Reviewed on // Been very pleased with the software. ( % 65.00) Once you get the hang of it, it's very easy to use. ( % 56.33) Been very pleased with the software. ( % 65.00) Once you get the hang of it, it's very easy to use. ( % 56.33) Pros Flexibility, ease, layout & support. ( % 0.00) There are multiple options for you choose from and custom layouts for you template. ( % 0.00) Cons Takes a while to get the hang of it. ( % 0.00) After that though, it's a breeze. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Home gauge is a multi functional program Reviewed on // Pros Total out the door all in one to take you from start to finish Cons Learning curve for new users in Cumbersome ( % 6.82)
getappza
POSITIVE 🙂
2020/1
Great Software and Customer Service Reviewed on // The software make professional and easy to read reports The software make professional and easy to read reports Pros Customer service and ability to customize are great. ( % 44.44) Cons The learning curve is huge. ( % 40.00) I also would like to see the customization be more streamlined and user friendly. ( % 43.75)
getappza
POSITIVE 🙂
2020/1
The Best Home Inspection Software Out There Reviewed on // It's just easy to use software that makes running my business easier. ( % 71.67) It's just easy to use software that makes running my business easier. ( % 43.33) Pros The software really lets my clients have lots of options when it comes to their home inspection report. ( % 20.00) They can create lists to give to their builder/realtor just with the click of a button. ( % 0.00) They love it. ( % 50.00) Cons There was a little bit of a learning curve but one call to customer support cleared up everything for me. ( % -18.75) I also learned a lot from the call that was beneficial to how I run my business. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Homegasuge Review Reviewed on // Good experience. ( % 70.00) Great for the homeowner and realtors. ( % 80.00) Ease of access is great. ( % 80.00) Good experience. ( % 70.00) Great for the homeowner and realtors. ( % 80.00) Ease of access is great. ( % 80.00) Pros Picture features and the fact that tidbits of info can be put with each category. ( % 0.00) Cons Auto comments don't always save and transfer over to the companion software. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge Reviewed on // I couldn't imagine doing my business without it!! ( % 0.00) I couldn't imagine doing my business without it!! ( % 0.00) Pros The support is second to none. ( % 0.00) The ease of use is amazing easy to learn. ( % 51.67) My clients love using it. ( % 50.00) Cons I feel there could be some added options but that's just getting picky on my part. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
New user's review for the Recreational Vehicle (RV) industry Reviewed on // The HG support is best in class. ( % 56.82) I evaluated iAuditor with custom template for the RV industry.... ( % 0.00) The HG support is best in class. ( % 100.00) I evaluated iAuditor with custom template for the RV industry. ( % 0.00) While iAuditor has many of the features that I would like to see in HomeGauge, I selected HG for the 'Pro's listed above. ( % 25.00) Pros I like the supporting features; calendar, scheduler, agreement notification and tracking, report cloud services. ( % 25.00) I also like the professional presentation of the services and the final report. ( % 5.00) I like the great support! ( % 100.00) Cons * It is my understanding that for the companion app requires that the camera resolution be set to low resolution. ( % 0.00) Just like the windows version I would like to be able to take full resolution photos and video and then have the app do resizing of the photo in the report. ( % 42.50) * I would like to be able to add logic to templates, for example how many Air Conditioners (AC) are present and then add that # of AC sections based on the answer. ( % 33.33) I would like to be able to look up recall information based on the manufacture, model # and serial # input. ( % 50.00)
getappza
POSITIVE 🙂
2020/2
Good Inspection Software Reviewed on // Pros Easy to use with companion on inspections. ( % 56.67) Creates a sharp report that covers all areas of inspection. ( % -12.50) Cons Photos are not great when taking them at inspection with IPad, so I have to use a camera separately and migrate into report at the office. ( % -40.00)
getappza
POSITIVE 🙂
2020/2
homegauge services Reviewed on // Pros easy to use. ( % 43.33) companion works great and really saves time Cons nothing. ( % 50.00) services were very good. ( % 91.00) there is nothing to dislike ( % 0.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge Review Reviewed on // Pros Very easy to use with great tech support. ( % 68.17) Cons Once I learned it, I really don't have any bad experiences to talk about. ( % -25.00)
getappza
POSITIVE 🙂
2020/1
Homegauge is awesome Reviewed on // Pros Easy to manipulate. ( % 71.67) Great information for the client. ( % 80.00) Cons Nothing to complain about. ( % 0.00) It has always worked out for me. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Homegauge Reviewed on // Homegauge is awesome. ( % 100.00) The pictures, videos, and mobile compatibility set me apart from other... Homegauge is awesome. ( % 43.75) The pictures, videos, and mobile compatibility set me apart from other inspectors in the area Pros The Video capability and the Easy to use app Cons Unable to itemize items within a category ( % -6.39)
getappza
POSITIVE 🙂
2020/2
Great Product Reviewed on // Pros This is the main tool for my business. ( % 48.33) It is easy to use. ( % 43.33) Cons Nothing. ( % 0.00) This product is easy to use and I love it ( % 46.67)
getappza
POSITIVE 🙂
2020/1
Home inspection software Reviewed on // Great home inspection software. ( % 80.00) Report generating is efficient. ( % 0.00) Great home inspection software. ( % 80.00) Report generating is efficient. ( % 0.00) Pros Ease of modifications. ( % 0.00) Insertion of photos and videos is easy. ( % 43.33) Finished reports are impressive. ( % 100.00) Cons Re-ordering of photos once they've been added is cumbersome. ( % 0.00) Photo editing could be improved with more options. ( % 50.00)
getappza
POSITIVE 🙂
2020/2
Excellent Software Reviewed on // Pros Ease of report writing, the business platform is invaluable. ( % 100.00) Cons I would like to see more themes and colors. ( % 50.00)
getappza
POSITIVE 🙂
2020/1
Inspection Software Reviewed on // Quick replies to any questions Quick replies to any questions Pros Ease of use and detailed look of reports Cons Nothing I can think of at this time. ( % 35.56)
getappza
POSITIVE 🙂
2020/2
Inspection Services Reviewed on // Pros Easy to use, thorough check list, complete reporting. ( % 26.67) Cons Timely to set up the first time in use. ( % 25.00)
getappza
POSITIVE 🙂
2020/1
Excellent software Reviewed on // Pros Easy to use, easy to deliver great looking reports Cons Not much. ( % 51.33) I don't have anything to report. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great product Reviewed on // Great. ( % 80.00) They're customer service is second to none Great. ( % 40.00) They're customer service is second to none Pros It's doesn't just help with inspection reports it is a whole system Cons I am not sure if it's windows but everyonce in a while it is buggy. ( % -1.67) The tablet app has a long way to go in my opinion before I would use it ( % -5.00)
getappza
POSITIVE 🙂
2020/1
Ease of Use Reviewed on // I have been using HomeGauge as well as companion for the past year. ( % -25.00) I often get extremely... ( % -12.50) I have been using HomeGauge as well as companion for the past year. ( % -25.00) I often get extremely frustrated with the software and app. ( % -70.00) I am actually looking at alternative software solutions as I move forward in the inspection process. ( % 0.00) Pros Once started, completing an inspection report is relatively easy to complete as navigation is straight forward. ( % 24.44) Cons Working between the app and the online website is extremely difficult to navigate. ( % -50.00) Trying to add contacts is just one example that is difficult to complete between the app and the website. ( % -20.00) Uploading pictures is not easy. ( % -21.67) I use primarily apple products with iPhones and MacBook, however, I have to use a PC for a portion of the reporting process. ( % 40.00) This makes use of the product most difficult. ( % 0.00) Having a software that is compatible with either windows or IOS would be the most ideal. ( % 70.00)
getappza
POSITIVE 🙂
2020/1
Homegauge Reporting Software Reviewed on // This software has helped immensely in starting my home inspection business. ( % 0.00) This software has helped immensely in starting my home inspection business. ( % 0.00) Pros It is easy to use, edit, upload. ( % 43.33) They offer plenty of how to videos. ( % 0.00) Cons As I've only been using it for a little over a year, there's nothing that I have found to dislike yet. ( % -9.38)
getappza
POSITIVE 🙂
2020/2
HomeGuage Reviewed on // Pros Easy to use, very efficient and time saving. ( % 31.67) Cons When printing reports, the webpage view is great but when PDF'd, it splits everything up and does not look too good. ( % 75.00) Wish there was a way to adjust the borders to give it a better view. ( % 50.00)
getappza
POSITIVE 🙂
2020/1
Perfect for Industry Reviewed on // This software has helped me grow as a home inspector. ( % 100.00) This software has helped me grow as a home inspector. ( % 0.00) Pros Once you get the hang of the software it becomes invaluable to formatting a cohesive inspection report. ( % 0.00) Cons Can be confusing at first, but only bc of the many options (not a bad thing) ( % 16.00)
getappza
POSITIVE 🙂
2020/1
Great product Reviewed on // The software has saved me time by filling out most of the report before I get back to the office. ( % 43.33) The software has saved me time by filling out most of the report before I get back to the office. ( % 25.00) Pros Easy to use and modify to your needs. ( % 43.33) Support team is easy to work with. ( % 43.33) Cons Very happy with the software, nothing at this point to call a downfall. ( % 100.00)
getappza
POSITIVE 🙂
2020/2
A good quality software. ( % 70.00) Reviewed on // I am pleased with the template we created through Home Gauge. ( % 50.00) It has created such detailed reports... ( % 20.00) I am pleased with the template we created through Home Gauge. ( % 50.00) It has created such detailed reports for our clients, we have not had one client call us to explain something in the report that they did not understand. ( % 20.00) I REALLY LIKE THAT! ( % 25.00) Pros The cost of the software is very reasonable, along with the monthly fee for access to the cloud etc. ( % 26.00) Home Gauge has great software support both online and via the phone. ( % 80.00) I found the software pretty easy to use right from the get go and the tutorials very helpful. ( % 29.23) Cons I think the templates that come with the software are a waste. ( % -20.00) I think it would be faster to just have a blank template and add your own boiler plates . ( % 30.00) Spent hours and hours unraveling someone else's comments, boiler plates, etc. ( % -10.00) and re-wording them. ( % 0.00)
getappza
POSITIVE 🙂
2018/9
Great software and easily personalized Reviewed on // I use it in the field to inspect homes. ( % 61.67) it versatile and can be used on multiple platforms, pc.... ( % 0.00) I use it in the field to inspect homes. ( % 0.00) it versatile and can be used on multiple platforms, pc. ( % 0.00) android, and apple. ( % 0.00) It works well and can be conformed to your method of inspection. ( % 0.00) Its quick and easy to record the issues found or create new ones on the fly. ( % 42.58) Pros The flexibility to personalize the concerns to fit your needs and how easily it can be completed while in the field Cons Concerns need to prioritized more easily so the the major concerns dont get mixed in with those that are minor ( % 25.42)
getappza
POSITIVE 🙂
2020/1
One person's opinion...... ( % 0.00) Reviewed on // began working as an inspector in , reports were all hand-written. ( % 0.00) joined a HomePro Systems... began working as an inspector in , reports were all hand-written. ( % 0.00) joined a HomePro Systems affiliate in , reports still hand-written. ( % 0.00) switched to the e-HomeBook system approximately . ( % -40.00) used two other digital report systems -. ( % -6.25) not active in business, -. ( % 6.67) using HomeGauge since , it's the best....... Pros ease of use, thoroughness, quality of reports Cons nothing. ( % 100.00) (why won't the survey accept this answer?) ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Very Satisfied! ( % 81.25) Reviewed on // Overall it is way better than most of other programs out there, and when you put the money in the... ( % 21.88) Overall it is way better than most of other programs out there, and when you put the money in the equation, then I believe it becomes #, because compare to other ones and what you pay and what you get, this is the best one. ( % 29.17) Pros Not too busy in the eye, not too fancy without actually working, and keeps everything simple and easy. ( % 13.33) Cons The monthly payment if you want to use the cloud. ( % 0.00) Some extra tools are needed when editing a picture. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great software and support! ( % 100.00) Reviewed on // Report writing is made a lot quicker and easier with the software. ( % 0.00) We spend less time in the field... Report writing is made a lot quicker and easier with the software. ( % -16.67) We spend less time in the field and office. ( % -16.67) Our customer's like the end product, the ease of use and enjoy the CRL (create request list). ( % 40.00) Pros The ease of use, excellent support and customer service. ( % 100.00) Cons Neither myself or my husband, who also uses the software, can think of anything negative about our HomeGuage experience. ( % -30.00)
getappza
POSITIVE 🙂
2020/1
Home Gauge Reviewed on // I have been using this software for approximately fifteen years and from day one the customer... ( % -40.00) I have been using this software for approximately fifteen years and from day one the customer support has been amazing . ( % 10.00) I have recommended the Home Gauge Software to other home inspectors and they are very satisfied well. ( % 26.25) Pros Ease of use. ( % 0.00) Anytime you call them them if they are busy you can leave message and they will call you back. ( % 5.00) Cons I would to do more with the HG companion and less on the computer. ( % 16.67)
getappza
POSITIVE 🙂
2020/1
Best Home Inspection Software Reviewed on // I have looked at other software options for my inspection business. ( % 43.75) I always return to my Home... ( % 0.00) I have looked at other software options for my inspection business. ( % -12.50) I always return to my Home Gauge. ( % 0.00) Pros I found that Home Gauge is the easiest software to navigate during the inspection and editing your report. ( % 0.00) It gives you so many options with photos, videos and with preset written inspection descriptions. ( % 50.00) Cons I have yet to use the software to it's full potential. ( % 17.50) So, I have not found any cons. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Homegauge truly the very best Reviewed on // not just terrific software, but the very best in customer service. ( % 66.67) not just terrific software, but the very best in customer service. ( % 50.00) Pros The ease of use and the customer service that comes with it. ( % 0.00) Cons There is nothing that I dislike about HomeGauge ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Flexible and easy to use software Reviewed on // Helps organize reports and assist in preventing omissions. ( % 43.33) It offers many reporting styles to fit... ( % 33.33) Helps organize reports and assist in preventing omissions. ( % 0.00) It offers many reporting styles to fit your needs. ( % 33.33) Pros Very efficiently organizes your report information Cons The product is not inexpensive. ( % 20.00) A maintenance fee is required to keep product current. ( % 0.00) Since prior versions continue to operate this is not much of a problem if you do not want/need the added features. ( % -5.00)
getappza
POSITIVE 🙂
2020/1
Home inspection reporting Software Reviewed on // Very reliable software and an asset to any inspector. ( % 20.00) Very reliable software and an asset to any inspector. ( % 20.00) Pros Very easy to use, and professional delivery to my clients. ( % 33.17) Cons No cons. ( % 0.00) The software is reliable and professional ( % 10.00)
getappza
POSITIVE 🙂
2020/2
HomeGauge review Reviewed on // Great Great Pros Easy to use and overall presentation. ( % 50.83) Excellent customer service Cons Spell check could be better, I can help. ( % 75.00) Contact me for building terminology ( % 0.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge Reviewed on // Always helpful and willing to listen. ( % 25.00) Tech service is always available during business hours.they... ( % 40.00) Always helpful and willing to listen. ( % 25.00) Tech service is always available during business hours.they will walk you through so you really "get it" Pros Totally custom for your own style.add your own logo.CRL tool.video tool. ( % 36.00) HTML as well as PDF. ( % 0.00) Cons Paying and they should have after hours techs available until the average home inspector is signing off for the night. ( % 12.50) A lot of us promise same day reporting and if there is a "glitch" on my end or theirs I would like the help when needed. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
The BEST inspection software available anywhere Reviewed on // Makes writing inspection reports a breeze...! ( % 75.00) Makes writing inspection reports a breeze...! ( % 0.00) Pros I love the ease of use, the ability to use pictures and video. ( % 50.00) Cons I don't like anything "least" about the software. ( % -30.00)
getappza
POSITIVE 🙂
2020/2
Bill's review Reviewed on // Pros Ease of use. ( % 0.00) Editing and adding to templates could not be easier. ( % 0.00) Cons Spell check is limited and does not included many industry specific wording. ( % 14.29)
getappza
POSITIVE 🙂
2019/11
Daily user Reviewed on // Myself and my customers love my reports, which makes me a very happy homegauge user! ( % 50.00) Myself and my customers love my reports, which makes me a very happy homegauge user! ( % 75.00) Pros There are so many options for customization and templates. ( % 50.00) Once you get used to the software, it is very easy to learn. ( % 56.33) Editing pictures is easy and I love that I can add videos. ( % 46.67) My customers have no complaints about my reports. ( % 0.00) Cons When the software is down, it is typically in the middle of the day (not often). ( % -10.74) Besides that, my only issues were myself not figuring out features myself. ( % 0.00)
getappza
POSITIVE 🙂
2023/5
Used it for three years and I still have to consult the Help Desk for everything. ( % 0.00) Reviewed on // I'm used to the procedure now. ( % 0.00) I won't switch softwares, but I might stop inspections entirely. ( % 0.00) I'm used to the procedure now. ( % 0.00) I won't switch softwares, but I might stop inspections entirely. ( % 0.00) Pros It keeps the history of our inspections in one place. ( % 0.00) It looks fairly professional. ( % 10.00) Cons Difficult to edit templates. ( % -50.00) The reports look ok but I wish they looked better. ( % 50.00)
getappza
POSITIVE 🙂
2020/1
Reliable and user friendly software. ( % 37.50) Reviewed on // As a commercial building consultant firm we started using Homegauge in to support our recently... As a commercial building consultant firm we started using Homegauge in to support our recently added residential inspections, then we're able to customize the Homegauge ASTM template. ( % 1.43) We have had a good experience using the same software for commercial and residential inspection writing for years. ( % 23.33) Pros I have used the software for over years, I like the ease of customizing the templates. ( % 0.00) Cons I have not experienced anything major, Great customer service! ( % 22.08) ! ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Excellent product Reviewed on // Excellent Excellent Pros The functionality of it from tablet to laptop. ( % 100.00) Cons Not available on apple without purchase of special software. ( % 7.86)
getappza
POSITIVE 🙂
2020/1
Love it Reviewed on // Great I my only upgrade would be with the dashboard and scheduler. ( % 43.33) Maybe when the client puts in... Great I my only upgrade would be with the dashboard and scheduler. ( % 40.00) Maybe when the client puts in square footage the price automatically pops up and when the address is put in have an auto fill suggestion from Google Pros Ease of use picture features and print options Cons I have a NC and a SC template but they don't pull from the same statement list ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Homegauge Customer Service is fantastic Reviewed on // The Cust. ( % 40.00) service is excellent. ( % 100.00) The Cust. ( % 0.00) service is excellent. ( % 100.00) Pros The look of the finished report is fantastic Cons It is difficult to switch between template settings globally and locally. ( % -2.50)
getappza
POSITIVE 🙂
2020/1
Pretty Good Reviewed on // Just ok. Could use some improvements but gets the job done. ( % 48.33) Just ok. Could use some improvements but gets the job done. ( % 50.00) Pros Excellent for clients. ( % 100.00) Simple easy to read format. ( % 21.67) Cons Could use help with intuitive functions. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Homegauge Review Reviewed on // Added a Microsoft surface pro to my tools and now I can do most of my inspection report on scene. ( % 50.00) ... Added a Microsoft surface pro to my tools and now I can do most of my inspection report on scene. ( % 50.00) I then go home and clean it up and add the pictures and done in no time. ( % 36.67) Pros Looks great and all of my customers, real estate professionals and attorneys love it. ( % 50.00) The scheduling and agreement function works well. ( % 0.00) Very happy with it. ( % 100.00) Cons Had to self train myself with a lot of its functions. ( % 0.00) Fairly user friendly. ( % 53.75) Had to watch a lot of videos to learn about all of its potential. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Very powerful report writer Reviewed on // Pros Ease of use Customization Desktop and mobile versions Cons There were very few dislikes. ( % 6.50) Mostly very minor improvements which are in the works. ( % -6.50)
getappza
POSITIVE 🙂
2020/1
Excellent software Reviewed on // Pros Customizable and time saver, you can insert your own comments and modify the templates. ( % 80.00) Cons Insurance forms don't allow to insert pictures ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Home Gauge For Nashville Home Inspection Reviewed on // Pros I like the clean presentation of the inspection report. ( % 36.67) It looks great and is easy to explain to the customers. ( % 61.67) I also like the photo manipulation tool. ( % 0.00) Makes it easy to annotate, crop and highlight photos. ( % 43.33) Cons Occasionally I have connectivity issues with the software, which can be frustrating. ( % -20.00) I also wish there was a feature to keyword search the pre-written comments so you wouldn't have to waste time sitting through a long list of comments. ( % -12.50)
getappza
POSITIVE 🙂
2020/2
Software review Reviewed on // Great product with excellent customer service. ( % 90.00) Great product with excellent customer service. ( % 90.00) Pros Ease of use. ( % 0.00) Since switching to HomeGauge I have saved Several hrs a week working on report. ( % 0.00) Cons I would like to be able to make changes to the Main template using the companion. ( % 33.33)
getappza
POSITIVE 🙂
2020/2
Software review Reviewed on // Pros The ease and simplicity of use of the program. ( % 0.00) Cons Not being able to see all the cans statements on one page from all sections for review ( % 50.00)
getappza
POSITIVE 🙂
2020/1
Homegauge Review Reviewed on // Fair product at a reasonable price Fair product at a reasonable price Pros Cost is reasonable Ease of Use Online billing Cons Glitches that never get addressed PDF format is ugly ( % 21.67)
getappza
POSITIVE 🙂
2020/1
Time saver Reviewed on // When I started I would spend hours writing and importing pictures to the report. ( % 0.00) Not I spend on... ( % 0.00) When I started I would spend hours writing and importing pictures to the report. ( % 0.00) Not I spend on average one hour. ( % -15.00) Pros I love the companion. ( % 50.00) It's great to write a majority of the report on site then go home to tweak the final releases. ( % 40.00) My clients love how easy it is to access areas of the report and love how the summary is in one area. ( % 47.78) Cons cannot upload large files into the cloud. ( % 21.43) I take a lot of pictures for my report. ( % 0.00) When the report is finally released they downgrade the quality of the images ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Home inspection software Reviewed on // Very professional Very professional Pros Easy to use. ( % 23.11) Looks professional. ( % 10.00) Works great with my other programs. ( % 33.75) Cons Nothing,it does everything I need it too. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Good software Reviewed on // Makes my job easier. ( % 70.00) Makes my job easier. ( % 0.00) Pros Easy to use and has lots of great features. ( % 61.67) Cons Price is alittle on the steep side for what you get in my opinion. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great Service Reviewed on // Pros We have always gotten great service when needing from the representatives at Home Gauge. ( % 80.00) Always willing to help and go above and beyond Cons Not hearing back from the ideas for future development. ( % 6.25)
getappza
POSITIVE 🙂
2020/2
Good software, but they send a lot of emails Reviewed on // Great value for my business. ( % 75.00) Great customer support. ( % 80.00) Great customization options. ( % 80.00) I could stand... Great value for my business. ( % 80.00) Great customer support. ( % 80.00) Great customization options. ( % 80.00) I could stand less chit chat emails, but nowadays everyone thinks spamming people will win them something. ( % 31.67) Maybe it does somewhere. ( % 0.00) Pros It's pretty great, really. ( % 41.67) No complaints. ( % 0.00) Put some time into it and it will reward the efforts. ( % 0.00) Customer support is stars. ( % 0.00) Cons No complaints about the software. ( % 0.00) They do send a lot of emails asking for reviews and etc. ( % 0.00) It would be a lot nicer if they would just provide the service and know that the money I pay them for their service is all the proof they need that I think it's a good product. ( % 70.00) But, they were pretty insistent that I leave a review, so there you have it. ( % 25.00) If you like to be pummeled by silly emails seeking affirmation, sign on up. ( % -50.00) If you want a solid home inspection software with some of the best customer support I have ever witnessed in any industry, also sign on up. ( % 50.00)
getappza
POSITIVE 🙂
2020/1
Home Gauge Report Writing Software Review Reviewed on // Pros The software is easy to customize and straightforward. ( % 40.42) Customer support is outstanding when faced with a problem. ( % 50.00) Cons I need to learn more about the features that will help make it easier to use. ( % 50.00)
getappza
POSITIVE 🙂
2020/1
Top Notch Software Reviewed on // Pros The dashboard is easy to use and the customer service is great. ( % 57.78) They are able to answer any questions you need. ( % 50.00) Cons The app is not user friendly and the software can not be used on Mac computer. ( % 37.50)
getappza
POSITIVE 🙂
2020/2
Content Reviewed on // The homegauge software is Great ,The customer service is better . ( % 65.00) The homegauge software is Great ,The customer service is better . ( % 65.00) Pros Customer service ,usability, professional reports Cons To this point nothing yet,it is a bit hard to get used to after you learned other software ( % -10.56)
getappza
POSITIVE 🙂
2020/2
Well done... ( % 0.00) Reviewed on // Pros The software is easy to use and complying with our state standards. ( % 43.33) The customer support is top notch. ( % 50.00) Cons The software should be able to operate on Apple computers not just iPhones and iPads. ( % 50.00)
getappza
POSITIVE 🙂
2020/1
Good for the money Reviewed on // Pros Being able to schedule inspections, customize templates and provide a thorough report. ( % 60.00) Cons Does not integrate with Recall Chek. ( % 0.00) Can't edit template or pre made comments from companion app. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
my review Reviewed on // Pros powerful and customizable software that let's me create an easy to read and easy to navigate report Cons lack of built in photo editing tools on the mobile app adds significant time to report writing; recent upgrades to the software seem more geared towards selling things to the buyer (ex: home insurance) rather than improving the user experience. ( % 34.03)
getappza
POSITIVE 🙂
2020/2
Homegauge software Reviewed on // Great customer service. ( % 80.00) Quick report writing. ( % 33.33) Great customer service. ( % 80.00) Quick report writing. ( % 33.33) Pros I like that I can carry my phone with the software on it and take pictures and write comments. ( % 0.00) Cons It takes some time to learn how to use the software. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Home inspector software Reviewed on // Homegauge software is a software for inspection reports for home inspectors. ( % 0.00) A very good software Homegauge software is a software for inspection reports for home inspectors. ( % 91.00) A very good software Pros Very thorough and a very detailed software Cons I have no bad comments. ( % 49.50) The software is a very good software. ( % 91.00)
getappza
POSITIVE 🙂
2020/1
Home Gauge Reviewed on // It has been beneficial for the expansion of my business It has been beneficial for the expansion of my business Pros Ease of use, allows for present or custom comments, helps track progression of inspection, the monthly subscription is very beneficial Cons The need to have both a computer based program and a mobile device program- would be better if it was more integrated ( % 30.00)
getappza
POSITIVE 🙂
2020/1
Buyer choice Reviewed on // Have used for over years and would use nothing else. ( % 0.00) Have used for over years and would use nothing else. ( % 0.00) Pros The ease of using and information it provides. ( % 0.00) Cons Nothing yet. ( % 0.00) I'm able to upgrade if needed to meet my buyers needs. ( % 50.00)
getappza
POSITIVE 🙂
2020/1
Super service when it comes to software dupport Reviewed on // So far great So far great Pros Several upgrade to keep track of what new in the industry. ( % 32.42) Yearly advantage to buy support at a discount. ( % 0.00) Cons The wait for support sometimes. ( % 0.00) No weekend support. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Solid Reviewed on // Pros There are a few things I wish it would/ could do. ( % -10.00) I am generally satisfied. ( % 50.00) Cons I need to speak with tech support to see if my issues stem from user error before I answer this. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
A+ Product Reviewed on // Great. ( % 80.00) Great customer service as well. ( % 80.00) Great. ( % 80.00) Great customer service as well. ( % 80.00) Pros Software is very easy to use and quickly do reports during inspection on my phone. ( % 44.83) Cons Nothing. ( % 0.00) This product has saved me a lot of time and money. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Pretty Good, could be better. ( % 48.33) Reviewed on // Pretty good. ( % 47.50) Pretty good. ( % 47.50) Pros Mobility and ease of template manipulation. ( % 0.00) Cons Re-Inspection part is pretty lackluster. ( % 25.00) Report printing feature needs better means to follow section and page breaks. ( % 50.00)
getappza
POSITIVE 🙂
2020/1
Great Software Reviewed on // Pros The software is easy to make my own statements and templates Cons I wish the defects could be separated from the items without any problems under the systems when in the summary ( % 61.11)
getappza
POSITIVE 🙂
2020/2
Progressive Inspections Reviewed on // easy to use and customize and great to work with easy to use and customize and great to work with Pros Appointment setting with calendar feeds and ability to integrate cc processing Cons Does not integrate with a pos hardware for cc swipes ( % 61.67)
getappza
POSITIVE 🙂
2020/1
Makes my job easier! ( % 0.00) Reviewed on // LOVE this software! ( % 62.50) And the customer support is TOP NOTCH!! ( % 78.13) LOVE this software! ( % 62.50) And the customer support is TOP NOTCH!! ( % 78.13) Pros Ease of use, makes writing reports SO much easier, and faster. ( % 20.00) Cons Some options are difficult to find in the pull-down menus. ( % -50.00)
getappza
POSITIVE 🙂
2020/2
Homegauge Rocks! ( % 0.00) Reviewed on // My experience has been very positive. ( % 29.55) My experience has been very positive. ( % 29.55) Pros The amount of support and online training tutorials is extremely helpful. ( % -12.50) As a newer inspector, the cost to get started was minimal. ( % -10.00) Cons With so many options and custom features, it can be overwhelming at first. ( % 41.67)
getappza
POSITIVE 🙂
2020/2
Good Software Reviewed on // As the office manager I think that home gauge is a good software for professional use. ( % 50.00) As the office manager I think that home gauge is a good software for professional use. ( % 40.00) Pros The software is easy to use. ( % 43.33) So many tools that is provided to you. ( % 50.00) Very helpful and manageable. ( % 20.00) Cons So far I have not come across anything that I did not like about the software. ( % 10.00)
getappza
POSITIVE 🙂
2020/2
Great Reviewed on // Inspections software makes my job easy, rate them +. ( % 61.67) Been using plus years, not complaint.... ( % 15.00) Inspections software makes my job easy, rate them +. ( % 43.33) Been using plus years, not complaint. ( % 15.00) If I ever needed help (usually my fault) immediate response. ( % -25.00) Great customer service. ( % 80.00) Pros Everything, best software & best support I ever used. ( % 100.00) Cons No cons. ( % 0.00) Excellent all the time. ( % 100.00) Great then some ( % 80.00)
getappza
POSITIVE 🙂
2020/1
Convenience of HomeGuage Reviewed on // I have actually had people recommend me because of the type of report I produce I have actually had people recommend me because of the type of report I produce Pros HomeGuage is easy for me to navigate and produce clear, quality reports. ( % 13.33) My clients love the Create a List function Cons need to work on the how it interacts with a companion device ( % 50.00)
getappza
POSITIVE 🙂
2020/2
Homegauge user Reviewed on // I have been using Homegauge for approximately eight years. ( % -40.00) Very satisfied. ( % 65.00) Would not inspect with... ( % 0.00) I have been using Homegauge for approximately eight years. ( % -40.00) Very satisfied. ( % 65.00) Would not inspect with out Homegauge! ( % 0.00) Pros I like the ability to use the HG companion for inspections. ( % 0.00) Cons It would be nice to be able to move videos in the report more easily. ( % 50.83)
getappza
POSITIVE 🙂
2020/1
Easy to use, Reviewed on // Overall it is a great product, if it was not I would not be using it every day Overall it is a great product, if it was not I would not be using it every day Pros It's easy to use, they have international set up I use the app on my phone. ( % 35.24) Cons Switching to a laptop to complete paperwork although there is a lot of features in the computer app ( % 10.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge Reviewed on // So far i have had a wonderful experience using HomeGauge. ( % 55.00) I have friends that have been doing home... ( % 0.00) So far i have had a wonderful experience using HomeGauge. ( % 55.00) I have friends that have been doing home inspections longer than i have. ( % 0.00) When i got into the buisness they told me about HomeGauge and since then I was sold on everything that they have past on. ( % -25.00) Great customer service experience. ( % 80.00) Pros Very easy to use. ( % 56.33) The more you use it the better of a understanding that you have to use it. ( % 50.00) Several ways in the software to improve your speed and inspection needs. ( % 0.00) Plenty of youtube information to help you out in the process. ( % 0.00) I enjoy it very much. ( % 33.00) Cons Really don't know. ( % 20.00) I have only used this software and have't used any other to compare it too. ( % -6.25)
getappza
POSITIVE 🙂
2020/2
Agents and customers find it easy to use Reviewed on // My time management My time management Pros Ease of use. ( % 43.33) The software gives you flexibility to use as a pre inspection software to a full report software Cons Nothing at this time. ( % 35.00) The software is do user friendly and easy to customize. ( % 40.42) How could you not like it ( % 0.00)
getappza
POSITIVE 🙂
2020/1
I love HomeGauge Reviewed on // The program allows home buyers to read the report about their home inspection. ( % 50.00) This helps them... ( % 0.00) The program allows home buyers to read the report about their home inspection. ( % 0.00) This helps them make decisions about their purchase. ( % 0.00) Pros Thorough, detailed, professional, easy to use, easy for customer to rwad. ( % 34.17) Cons There is nothing about the program I don't like. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Homegauge Reviewed on // Providing customers with an easy way to receive, read or review their reports on a timely manner. ( % 43.33) Providing customers with an easy way to receive, read or review their reports on a timely manner. ( % 43.33) Pros User friendly platform to mold your template to your specific needs. ( % 18.75) Cons As soon as I got use to the program it becomes an easy process. ( % 43.33) There are no cons. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Love Homegauge Reviewed on // Pros Ease of use, I can use my phone and do not have to use an Apple product. ( % 50.00) Cons the vertical pictures come across as too large and I have to shrink them ( % 21.43)
getappza
POSITIVE 🙂
2020/1
Home Inspector Reviewed on // Best software for Home Inspectors Best software for Home Inspectors Pros Very easy to use software highly recommend they have a wonderful team to help if you have issues. ( % 74.47) Cons I have no complaints software is good I highly recommend to all Home Inspectors makes your work easy. ( % 43.11)
getappza
POSITIVE 🙂
2020/1
Homeguage Review Reviewed on // Been with Homeguage since . ( % 0.00) Experience has been excellent. ( % 100.00) Customer support is Excellent. ( % 100.00) Been with Homeguage since . ( % 0.00) Experience has been excellent. ( % 100.00) Customer support is Excellent. ( % 100.00) Pros User Friendly and good customer service Cons Lack of improvement. ( % 53.75) Updates are slow to come by ( % -30.00)
getappza
POSITIVE 🙂
2020/1
Homeguage Software Reviewed on // I use the software with my home inspection business and my experience has been outstanding. ( % 50.00) I use the software with my home inspection business and my experience has been outstanding. ( % 50.00) Pros I have been using Homeguage Software since . ( % 0.00) When I started out Home Inspecting I was looking for software and tried a few and ended up going with Homeguage. ( % -20.00) I have no regrets. ( % 5.00) The software is easily customized by the user, the support from Homeguage has been outstanding over the years and the software is always been improving and upgradeable. ( % 46.67) Homeguage seems to try to stay steps ahead of everyone else. ( % 0.00) I have no complaints. ( % 0.00) Cons Nothing. ( % 0.00) It has always worked well for me. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great product Reviewed on // Great product. ( % 80.00) I use it daily Great product. ( % 40.00) I use it daily Pros Ease of use and flexibility. ( % 0.00) Companion is great to ise to finish the report in the field. ( % 80.00) I wish I can enter arrows on pics Cons Time out easily when too many photos using the companion ( % 46.67)
getappza
POSITIVE 🙂
2020/2
fla inspections Reviewed on // good good Pros all in one place. ( % 70.00) ease of use once you get started. ( % 0.00) you can toggle back and forth. ( % 0.00) Cons difficulty of adding comments from outside purchase. ( % 0.00) 'Customers get frustrated with sign in difficulty and confused on original email. ( % -24.17)
getappza
POSITIVE 🙂
2020/1
Easy to use Reviewed on // No problems here No problems here Pros The android app is great to use and really speeds up the reporting process Cons I wish that the app had an area to take and store archive photos. ( % 47.78) These would be saved in the program but not presented in the report ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great product and service Reviewed on // Customer Service has always been helpful and prompt! ( % 100.00) Customer Service has always been helpful and prompt! ( % 0.00) Pros The software is usable right away or you can customize it to meet your needs. ( % 28.57) Cons Updates are not frequent enough. ( % -2.50) Requested improvements don't make it into the update. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
HomeGauge User Reviewed on // Very good. ( % 91.00) I wish HomeGauge services would add an option for a second REP when clients are filing... ( % 0.00) Very good. ( % 91.00) I wish HomeGauge services would add an option for a second REP when clients are filing out requests on-line. ( % 0.00) Pros Easy of use and technical support. ( % 21.67) Integration with HomeGauge services. ( % 0.00) Cons Lack of zip code and town automatically filled in. ( % 40.00)
getappza
POSITIVE 🙂
2020/2
HomeGauge Inspection Software Review Reviewed on // Pros Features are great and easily customizable to suit specific personal reporting desires. ( % 30.83) Tech support has always been friendly, helpful, and timely in response when a message has been left. ( % 18.75) Cons Wish the mobile app could be used completely independently of the computer software for direct upload to the cloud. ( % 5.00)
getappza
POSITIVE 🙂
2020/1
Easy to use software Reviewed on // I have never had a bad experience with anyone at Homegauge. ( % -13.33) I have never had a bad experience with anyone at Homegauge. ( % -70.00) Pros Homegauge software is very easy to use. ( % 56.33) Once you get your profile and templates set up, you are off and running. ( % 0.00) The more I use it the better it gets and the faster I can complete my reports. ( % 36.67) The staff is very friendly and knowledgable if you need to ask for help. ( % 48.75) The classes they teach are affordable and a must if you are serious about your reports. ( % -33.33) I would recommend this software for any inspector that is trying to write a thorough report. ( % 0.00) Cons There is no support staff on the weekend to call. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Spectacular Software Reviewed on // This product greatly reduces my time to type and produce reports. ( % 70.00) This product greatly reduces my time to type and produce reports. ( % 80.00) Pros The ease of use and quality of the generated report. ( % 0.00) Features are great, too. ( % 80.00) Cons Editing end user/customer information requires contacting customer support. ( % 0.00) Also, to add weekly schedule repeating events I have to type in each appointment instead of having a repeat button. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Ease of use Reviewed on // I love the software and the staff. ( % 50.00) They are always quick to answer and are always friendly and... ( % 35.42) I love the software and the staff. ( % 50.00) They are always quick to answer and are always friendly and helpful Pros Cloud storage User friendly Constant upgrades Bug free Cons Certificates should be a visible page not a link. ( % 29.67) Confuses the client ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great product Reviewed on // Realtors are always commenting on the nice easy to understand reports. ( % 61.11) Realtors are always commenting on the nice easy to understand reports. ( % 51.67) Pros It is easy to use and realtors love the reports. ( % 46.67) Cons The Homegauge companion app doesn't give a good way of storing extra pictures. ( % 35.00)
getappza
POSITIVE 🙂
2020/1
Excellent Software Reviewed on // Great customer support and detailed software. ( % 73.33) Great customer support and detailed software. ( % 60.00) Pros The software is powerful and gives many options that my customers really like! ( % 35.00) Cons Sometimes my clients have a hard time finding the agreement from inside the software ( % -29.17)
getappza
POSITIVE 🙂
2020/1
HomeGauge Review by a Daily User Reviewed on // HomeGuage is an affordable way to provide a quality home inspection toon report to a client.... HomeGuage is an affordable way to provide a quality home inspection toon report to a client. ( % 0.00) Overall, very pleased. ( % 32.50) Pros The software is user friendly and the customer service can not be beat. ( % 37.50) Cons Some glitches between the PC software and companion software that I wish could be worked out. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Great program, easy to use Reviewed on // Pros This cut my inspection and more importantly my report writing time down dramatically. ( % 39.56) So nice to be able to insert pictures and videos directly. ( % 40.00) Customer service has been fantastic every time. ( % 40.00) Cons Upload size is small . ( % -25.00) Have to jump through hoops ton upload it if the report is large. ( % 21.43)
getappza
POSITIVE 🙂
2020/1
Review Reviewed on // Very satisfied. ( % 65.00) I cannot remember the last time I had an issue with the software. ( % 0.00) Occasionally... ( % 0.00) Very satisfied. ( % 65.00) I cannot remember the last time I had an issue with the software. ( % 0.00) Occasionally the online services, but support resolves quicly. ( % 0.00) Pros Very editable to make my reports unique. ( % 28.75) Companion has saved me hours a day. ( % 0.00) Cons Online setup for templates and other items is very difficult to get correct. ( % -38.75) Not user friendly ( % 37.50)
getappza
POSITIVE 🙂
2020/2
Almost % mobile operation Reviewed on // HomeGauge makes my home inspection business nearly % mobile. ( % 10.00) Using the Companion software on my... HomeGauge makes my home inspection business nearly % mobile. ( % 10.00) Using the Companion software on my phone allows for direct input of high quality images and videos, directly into the report. ( % 12.00) No need to move from a library, they're already right where they should be. ( % 28.57) Pros The one thing that sold me on this product was the "Companion" feature. ( % 0.00) I am able to perform a home inspection using my phone and have it "almost" ready to send to the client. ( % 35.00) Cons Three things would make this software indespensible... () The ability to edit images through the "Companion". ( % 0.00) () The ability to edit/update template items through the "Companion". ( % 0.00) () The ability to send reports directly from the "Companion" software. ( % 10.00)
getappza
POSITIVE 🙂
2020/2
Report Reviewed on // My clients like the professional look and other features like the CLR "creative list report" that... My clients like the professional look and other features like the CLR "creative list report" that is whats important Pros Puts out a professional looking report and an easy to use web site upload for my clients to view the reports. ( % 20.93) Cons The comment library has no search so its hard to find the issue you need quickly. ( % 2.08)
getappza
POSITIVE 🙂
2020/2
Greatest support ever Reviewed on // Pros I love the fact that I can call during business hours and get professional help. ( % 53.33) No matter how simple the issue. ( % 0.00) From fixing mis-typing a name to correcting an account. ( % 0.00) They get it done. ( % 0.00) Cons Some nights it seems to take longer to fill out the report than the inspection took. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Home inspector Reviewed on // Pros The software is easy to use and creates a great looking report. ( % 61.67) Cons All software takes getting use to, but I would say after using it for almost four years, I like everything about it. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Amazing Company Reviewed on // One of the best things with Homeguage is we can count on them to help guide a client through the... One of the best things with Homeguage is we can count on them to help guide a client through the website if they are having difficulty. ( % 86.67) They are always very helpful. ( % 20.00) Pros We use this software daily. ( % 0.00) It is easy to use and the customer support is outstanding. ( % 46.67) We have never encountered any issue that Homeguage hasn't been able to solve with ease. ( % 50.00) We will continue to recommend Homeguage to all of our collegues. ( % 0.00) Cons We haven't come across anything that isn't helpful. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Radon testing Reviewed on // I truly enjoy the software and the website setup I truly enjoy the software and the website setup Pros Ease of the software usage. ( % 40.00) Customer service is the best in the business. ( % 100.00) I would recommend this software company to all I know. ( % 0.00) Cons Ive had the hardest time figuring out how to set up my radon list. ( % 0.00) Please set a video demonstration. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge Review Reviewed on // THIS PDROGRAM KEEPS ME CONSISTENT. ( % 25.00) THIS PDROGRAM KEEPS ME CONSISTENT. ( % 25.00) Pros . ( % 0.00) ALL I NEED TO DO IS PICK UP THE PHONE FOR HELP Cons WHEN YOU ADD MORE THAN ONE COMENT TO THE SAME LINE ITEM THE SECOND ONE IS NOT AUTOMATICALLY ADDED TO THE SUMMARY. ( % 16.67)
getappza
POSITIVE 🙂
2020/2
year user Reviewed on // Works well. ( % 0.00) The day training is great. ( % 80.00) I would like to attend a . ( % 0.00) class Works well. ( % 0.00) The day training is great. ( % 80.00) I would like to attend a . ( % 0.00) class Pros Flexibility, fairly glitch free, the companion, well established with real estate sales agents. ( % 43.33) Cons Frames is ugly to look at. ( % -70.00) Some times it works lag slow than me on the photo editor. ( % -30.00) The scheduling is not very easy. ( % -16.67)
getappza
POSITIVE 🙂
2020/1
Homegauge review Reviewed on // Overall good experience all things considered Overall good experience all things considered Pros I absolutely love the format of the report. ( % 38.00) It makes it very user friendly for the clients. ( % 28.75) The repair addendum feature is a big hit for both the client and real estate agents. ( % 10.00) Cons There are a few glitches that occur from time to time. ( % -20.00)
getappza
POSITIVE 🙂
2020/1
Want to learn more. ( % 50.00) Reviewed on // Overall it has been good. ( % 35.00) Again I would like to learn more. ( % 50.00) I am a one man operation and do quite... ( % 0.00) Overall it has been good. ( % 35.00) Again I would like to learn more. ( % 50.00) I am a one man operation and do quite a bit of work. ( % 0.00) I do not have time to self teach. ( % 0.00) I do other type real estate work also. ( % 3.75) Pros It has the capabilities to do so much more than I am able to do. ( % 50.00) Cons I wish that Homegauge would have some classes in Texas. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Home Gauge User Reviewed on // I like the fact that i has the convenience of sending the pre-inspection agreement and collects... ( % 0.00) I like the fact that i has the convenience of sending the pre-inspection agreement and collects payment along with sending out the report. ( % 0.00) It makes it easy to work with. ( % 43.33) Pros Simple to use along with having nice templates. ( % 30.00) Cons No major concerns, just a lot to learn about the many different functions that it offers. ( % 14.22)
getappza
POSITIVE 🙂
2020/1
Best system ever Reviewed on // I have been able to wow my clients with the CRL interface and tell them how easy it is to use. ( % 50.83) I have been able to wow my clients with the CRL interface and tell them how easy it is to use. ( % 34.44) Pros It has a very easy user interface and a great CRL for my clients! ( % 78.17) Cons Certain features could be added to help us out more, but I cant think of them right now. ( % 33.33)
getappza
POSITIVE 🙂
2020/2
Great Product Reviewed on // I have been using Homegauge since and I line everything about it. ( % 80.00) It has not given me any... ( % 0.00) I have been using Homegauge since and I line everything about it. ( % 0.00) It has not given me any reason to look at other products, and I think that says a lot. ( % -12.50) Pros Customizable, Easy to use, Professional Looking Report, Great Customer Support Cons Cost of the product, but in all fairness it is a fair price. ( % 50.83)
getappza
POSITIVE 🙂
2020/2
Dependable Reviewed on // HomeGauge works really well on the inspector side, and our clients seem to do really well with... HomeGauge works really well on the inspector side, and our clients seem to do really well with receiving and viewing their reports. ( % 20.00) Everything is quite easy to use. ( % 43.33) Pros Ease of use and excellent customer service. ( % 100.00) Cons I switched to an iPhone, and I am less happy with this version of the HomeGauge companion. ( % 31.67)
getappza
POSITIVE 🙂
2020/2
Homeguage inspection software and services. ( % 0.00) Reviewed on // I am very happy with Homeguage and the easy ofuse and my clients are very happy also. ( % 81.11) They also... ( % 0.00) I am very happy with Homeguage and the easy ofuse and my clients are very happy also. ( % 81.11) They also love the request list option. ( % 50.00) They love the finshed report as do I!! ( % 78.13) Thanks Pros Reminders, online appointments , ease of use, the preloaded explanations etc. ( % 20.00) Cons Clients complains of having to use passwords. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Best on the planet Reviewed on // From the software itself to the phone assistance, All top notch. ( % 75.00) From the software itself to the phone assistance, All top notch. ( % 50.00) Pros Ease of use and produces great reports. ( % 80.00) I recommend this software to everyone that I have mentored including my two sons. ( % 0.00) Cons All good, No cons at all. ( % 70.00) This software played a huge part in me becoming successful. ( % 53.33)
getappza
POSITIVE 🙂
2020/2
A good product Reviewed on // The software makes the home inspection report writing easier. ( % 70.00) Pre written statements in drop down... ( % -15.56) The software makes the home inspection report writing easier. ( % 0.00) Pre written statements in drop down menus do help to speed things up. ( % -15.56) Pros The software is fairly easy to use and customize. ( % 43.33) It runs well. ( % 0.00) Cons Getting templates initially set up can be confusing and difficult. ( % -26.67)
getappza
POSITIVE 🙂
2020/1
Always improving Reviewed on // Pros It's typically pretty straightforward but still allows for flexibility Cons Some of the flexibility can become a tangled web Alternatives Considered Spectora Reasons for Switching to HomeGauge Familiarity ( % 31.25)
getappza
POSITIVE 🙂
2020/1
Easy to use Reviewed on // Pros The software is easy to use. ( % 43.33) I have had feedback that the report is easy to follow. ( % 43.33) Cons The last time I called customer service it took multiple calls before someone answered. ( % 0.00) Alternatives Considered Home Inspector Pro Reasons for Switching to HomeGauge The reports looked more professional, and easier to use. ( % 30.00) I knew another inspector using HomeGauge. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Powerful, user-friendly software and dashboard! ( % 37.50) Reviewed on // Pros This software is great for compiling great looking reports, loaded with photos (and videos!). ( % 90.00) The software is easy to use, continuously updated, and customizable! ( % 54.17) Cons The software does take a little learning to take advantage of the functionality. ( % -18.75)
getappza
POSITIVE 🙂
2020/1
Great software Reviewed on // Software is great. ( % 80.00) Support is amazing. ( % 60.00) Affordable software too. ( % 0.00) Software is great. ( % 80.00) Support is amazing. ( % 60.00) Affordable software too. ( % 0.00) Pros Cannot thank HomeGauge enough for a great experience. ( % 40.00) Love the software. ( % 50.00) Not interested in trying anything else. ( % -12.50) Cons Can't think of any cons... ( % 0.00) I have never had any major issues with the software. ( % 6.25)
getappza
POSITIVE 🙂
2020/1
I'd be helpless without HomeGauge! ( % 0.00) Reviewed on // HomeGauge has made it possible for me to customize my software and contract agreements so that I am... HomeGauge has made it possible for me to customize my software and contract agreements so that I am completely paper free. ( % 12.50) With customized software, I can insert common issues and suggestions so that when I hit a button there could be several paragraphs already written and inserted into the report. ( % -15.00) Buyers and realtors love that I put so much "work" into my reports! ( % 37.50) Pros Easy format with industry leading customer support. ( % 43.33) Cons Not finding it first and trying any other software. ( % 6.25)
getappza
POSITIVE 🙂
2020/1
Homegauge Review Reviewed on // Overall Homegauge has been a very good product for us. ( % 45.50) Overall Homegauge has been a very good product for us. ( % 45.50) Pros Ease of customizing templates and use of the companion in the field. ( % 0.00) Cons Methods of transfer from file on the companion to a computer. ( % 0.00) Cloud based synchronizing with click with ability to edit report on the dashboard AND ability to send finish and send reports from the companion would be great. ( % 80.00)
getappza
POSITIVE 🙂
2020/2
Homegauge review Reviewed on // I've used HG for over years. ( % 0.00) The ease to change or edit the template makes it great for me and... ( % 80.00) I've used HG for over years. ( % 0.00) The ease to change or edit the template makes it great for me and my employees. ( % 80.00) We only use the desktop version and our reports are detailed and done on site. ( % 20.00) It has been easy to train my employees on the software. ( % 43.33) Pros Once you set it up, it's easy to use (desktop version) Cons I only use the desktop version so I don't have issues like the companion version people ( % 21.67)
getappza
POSITIVE 🙂
2020/2
HomeGauge, Home Inspection software Reviewed on // The customer service is superb-they answer immediately or immediately call you back, everybody is... ( % 0.00) The customer service is superb-they answer immediately or immediately call you back, everybody is extremely knowledgeable about their own software, superbly helpful, polite and pleasant to deal with. ( % 44.17) Pros Reliability, stable platform, customization, provides a beautiful looking report. ( % 85.00) Cons I bought the narratives and its a little too bloated, needs considerable personal adjustments. ( % -2.92)
getappza
POSITIVE 🙂
2020/1
Homegauge quality Reviewed on // Pros I have been a home inspector for five years now and I trained with this software from an instructor that used it for + years. ( % 0.00) I couldn't be happier honestly and I haven't scratched the surface of it's full potential. ( % 31.67) Cons I need to attend a training class at the Homegauge headquarters to fully grasp the softwares potential. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Sofeware Reviewed on // Inspection report Inspection report Pros Good working software for the industry we work in. ( % 70.00) Our client and realtors like the report it put out. ( % 0.00) With this report software allow us to do many type of report. ( % 50.00) We also can keep business record. ( % 0.00) New update come out all the time. ( % 13.64) Cons Save me time in the field doing the report or I can start in the office ( % 0.00)
getappza
POSITIVE 🙂
2020/2
HomeGuage Review Reviewed on // HomeGuage and I go back years. ( % 0.00) HG won after a diligent search for the RIGHT software company. ( % 28.57) The... HomeGuage and I go back years. ( % 0.00) HG won after a diligent search for the RIGHT software company. ( % 28.57) Their professional look matches my needs. ( % 10.00) Their customers service keeps me a client. ( % 0.00) This review process, however, if very cumbersome. ( % 20.00) I didn't see home inspection as an OCCUPATION option. ( % 0.00) Borderline ridiculous. ( % -33.33) Pros Professional Grade...................... Cons It doesn't write the report for me...... ( % 10.00)
getappza
POSITIVE 🙂
2020/1
Satisfied Reviewed on // My clients always comment on how nice my reports are which wouldn't be possible without the ease of... My clients always comment on how nice my reports are which wouldn't be possible without the ease of operating the system. ( % 34.00) Pros The Companion App allows me to complete some of the report onsite. ( % 10.00) Cons Not being able to edit photos onsite. ( % 50.00) It would help reduce time at home to be able to add arrows, circles, etc. ( % 50.00) onsite. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Love it Reviewed on // Overall I love it. ( % 33.33) Super easy to use, and i feel like i learn more everyday about it, which makes... ( % 26.67) Overall I love it. ( % 25.00) Super easy to use, and i feel like i learn more everyday about it, which makes my writing process faster. ( % 26.67) Pros I love that you can create custom comments wherever you want and add them in with the click of one easy button. ( % 46.67) Cons Start-up procedures, i seem to have to right click and un-select template each time i open for the first time. ( % 17.86)
getappza
POSITIVE 🙂
2020/2
Review Reviewed on // The software helped me create a report that is easy to read and understand. ( % 43.33) The software helped me create a report that is easy to read and understand. ( % 43.33) Pros I appreciate the software's capacity to allow me to customize the report and still create a thorough report that is easy to read and understand. ( % 43.33) Cons It takes a long time to learn how to use it. ( % -5.00)
getappza
POSITIVE 🙂
2020/1
Great Software Reviewed on // I have had a great experience using HG, have never thought about trying another system. ( % 80.00) I have had a great experience using HG, have never thought about trying another system. ( % 80.00) Pros Home gauge makes writing reports super easy, it makes customizing your own reports simple. ( % 34.17) All my clients love the easy to read reports and easy to navigate client portal. ( % 45.56) Cons The companion has some issues with deleting reports....Apple user. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Fantastic Software!! ( % 62.50) Reviewed on // This is the only company I have used for plus years in the industry! ( % 0.00) They have always been there... ( % 0.00) This is the only company I have used for plus years in the industry! ( % 0.00) They have always been there for me when I needed assistance! ( % 0.00) Pros I love the overall functionality of this software. ( % 25.00) The convenience of using it on my iPhone and being able to work anywhere I am, at any time! ( % 62.50) Cons Nothing to comment on specifically.....Keep up the great work! ( % 100.00)
getappza
POSITIVE 🙂
2020/1
Not keeping up with trends Reviewed on // For over six years you have promised a new scheduler, yet nothing. ( % 13.64) Spectora is Homegauge, only on... For over six years you have promised a new scheduler, yet nothing. ( % 6.82) Spectora is Homegauge, only on steroids. ( % 0.00) You need to gear up and focus of the digital age clients. ( % 0.00) Pros I am comfortable with it. ( % 40.00) It is old school Cons I have been using it for over ten years and have not seen any significant improvements. ( % 15.83) Every year there are new promises, but no results. ( % 13.64)
getappza
POSITIVE 🙂
2020/1
Homeguage Review Reviewed on // Once everything is set up everything is automated from inspection report to payment. ( % 0.00) Once everything is set up everything is automated from inspection report to payment. ( % 0.00) Pros Homeguage is the standard for Home Inspection in my opinion. ( % 0.00) Tried other vendors through free trials but chose Homeguage so I could have one stop shopping. ( % 13.75) They host my website, route credit card payments, handle customer repair request , and manage timed marketing. ( % 0.00) Cons A little difficult to learn at first but I went to the corporate office for a workshop and that was very beneficial. ( % -4.75)
getappza
POSITIVE 🙂
2020/1
Great software with tons of options Reviewed on // I realized I can take videos, transfer items from one section to another. ( % 80.00) The help desk is great... ( % 80.00) I realized I can take videos, transfer items from one section to another. ( % 0.00) The help desk is great too. ( % 80.00) Pros This software compared to other home inspections software is easy to use once you get use to it. ( % 15.42) You can customize it to how you like. ( % 0.00) Take videos and add in your own notes. ( % 60.00) It's quite versatile! ( % 0.00) Cons It has a learning curve which turned me off to it at first bit once you get use to it, it's a great software. ( % 52.50)
getappza
POSITIVE 🙂
2020/2
Great software Reviewed on // Very versatile according to your needs, I have tried several others demo/trials but have always... ( % 33.33) Very versatile according to your needs, I have tried several others demo/trials but have always stuck with home gauge Pros Tablet version and easy updates Lots of good functions Cons Not much that I can think of, the software really got better over the time I have experienced. ( % 34.17) The version for iOS is my fav ( % 0.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge Review Reviewed on // Excellent. ( % 100.00) Excellent. ( % 100.00) Pros Being able to customize the report layout. ( % 50.00) Cons It needs some improvements in to the PC user interface to make adjusting things easier and inconsistencies in the user input. ( % -10.00)
getappza
POSITIVE 🙂
2020/1
Great software Reviewed on // Structured well to confidently do inspection and cover all bases. ( % 65.00) Easy to understand for clients... ( % 43.33) Structured well to confidently do inspection and cover all bases. ( % 50.00) Easy to understand for clients receiving reports. ( % 43.33) Pros Ease of use, in office or on site. ( % 0.00) Easy to set to preferred comments and templates. ( % 43.33) Make it easy to be sure I am meeting requirements of SOPs. ( % 46.67) Cons I have had no complaints. ( % 0.00) Cost would likely be my only concern. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
homegauge Reviewed on // I have had HG software for years and am very please especially with the customer support. ( % 10.00) I have had HG software for years and am very please especially with the customer support. ( % 10.00) Pros Software is easy to use and edit. ( % 43.33) Customers and agents like the layout, ease of reading and the ability to generate a request for repairs list. ( % 0.00) Cons Some of the features are overkill and for computer types, not home inspectors. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
HomeGauge software. ( % 0.00) Reviewed on // Overall I have a good expeience with the software. ( % 35.00) Overall I have a good expeience with the software. ( % 35.00) Pros I have been using this software since . ( % 0.00) I met [SENSITIVE CONTENT HIDDEN] back in and liked his company. ( % 13.33) Both of us had served in the NAVY. ( % 0.00) Cons I have had problems with the software. ( % 0.00) Every time I call in the problem gets resolved. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great software, easy to use and great customer service Reviewed on // Homegauge is intuitive, which is great when you need to learn it, or teach it to new inspectors. ( % 59.39) ... Homegauge is intuitive, which is great when you need to learn it, or teach it to new inspectors. ( % 46.82) It guides you through the questions so that you are sure you haven't missed anything, and has an easy to use interface. ( % 46.67) Pros It is easy intuitive, easy to use and easy to learn. ( % 43.33) Cons I wish it was free :), but it's not. ( % 45.00) Honestly, I can't think of a con. ( % 60.00)
getappza
POSITIVE 🙂
2020/1
Home Inspection Software Reviewed on // I'm very happy with the ease of the software and the time saved using it. ( % 100.00) I'm very happy with the ease of the software and the time saved using it. ( % 100.00) Pros The ease of use. ( % 0.00) If you miss something in the report the software will alert you prior to building the report. ( % 0.00) Cons I can't think of any issues I have had with the software ( % 0.00)
getappza
POSITIVE 🙂
2020/1
From a user Reviewed on // Very good Very good Pros Ease of use. ( % 91.00) Makes a clear, concise report for my clients. ( % 10.00) Cons The inability to change agents information as it changes. ( % 0.00) Currently we have to call HomeGauge in order to make changes. ( % 0.00) That takes time that the agents don't appreciate. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Most popular Reviewed on // customer service is spectacular and HG is very reliable! ( % 48.75) it's also very CLEAN and delivers on... customer service is spectacular and HG is very reliable! ( % 44.22) it's also very CLEAN and delivers on excellence. ( % 47.67) which is why so many inspectors use it. ( % 50.00) Pros Very easy to read. ( % 56.33) Clients and realtors like the pictures and narrative Cons I think what I dislike about Homegauge now is that so many inspectors use it that I'm just one of the many! ( % 56.25)
getappza
POSITIVE 🙂
2020/1
Control Reviewed on // Anytime I have an issue customer service has always been very helpful. ( % 20.00) The ability to customize to... ( % 0.00) Anytime I have an issue customer service has always been very helpful. ( % 20.00) The ability to customize to shoot my inspection and the needs of the client is very important and with homegauge it is obtainable. ( % 52.00) Pros The control I have in what is in my reports and being able customize. ( % 50.00) Cons Learning new software. ( % 13.64) For someone that doesn't have a lot of computer and software knowledge, it can be Challenge learning new software. ( % 13.64)
getappza
POSITIVE 🙂
2020/1
Great Report writing software Reviewed on // Pros I like the way the software puts the report together, and how you could pretty much finish the inspection report using the Home Gauge companion software (using the APP on your phone). ( % 41.67) Cons It takes too long to update the templates!, There is hundreds of comments that I want to show on the General summary and I had to select one by one with about clicks each... ( % -0.63) It's taking me hours to update just one template. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great customer support! ( % 100.00) Reviewed on // Pros I am a current HG subscriber and will be getting more licences for employees soon. ( % 25.00) I just got off the phone with [SENSITIVE CONTENT HIDDEN] after about a minute phone conversation and she needs a raise! ( % -5.42) Excellent customer service and knowledgeable about all my questions! ( % 100.00) Cons Turn on and off the repair amendment creation feature per each inspection ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Good review Reviewed on // Customer satisfaction seems high and I like customer ease of use. ( % 43.00) Customer satisfaction seems high and I like customer ease of use. ( % 16.00) Pros You can modify report/adaptability. ( % 0.00) This can require assistance if you do not regularly modify the software. ( % 0.00) Cons Lowers picture quality. ( % 0.00) Customer service often "talks down" to me since [SENSITIVE CONTENT HIDDEN] selling company. ( % -7.41) Longer wait times for customer service or have to get a "call back". ( % 0.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge years later... ( % 0.00) Reviewed on // HomeGauge support staff has always been very helpful along the way! ( % 25.00) HomeGauge support staff has always been very helpful along the way! ( % 25.00) Pros HomeGauge creates the best looking reports I've seen in the industry and it is highly customizable for any inspection purpose. ( % 58.00) It takes time to build your template, but once it's completed, your reporting time is significantly less. ( % -16.67) Cons I don't care much for the Apple companion app. ( % 20.00) The android version is far superior. ( % 40.00)
getappza
POSITIVE 🙂
2020/1
Excellent Reviewed on // I started using them in . ( % 100.00) Selected them for a few reasons. ( % -20.00) I had looked at several other... ( % -6.25) I started using them in . ( % 0.00) Selected them for a few reasons. ( % -20.00) I had looked at several other software but liked that they had start of the art software, free lifetime support and I could build my website. ( % 21.88) I have been overall very pleased with them. ( % 32.50) Pros Great features, easy to use, has other features that other software does not have. ( % 24.58) Excellent customer support. ( % 100.00) Cons Probably is the spell-check. ( % 0.00) Very outdated. ( % -52.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge is Top of the Line! ( % 62.50) Reviewed on // I've never had a bad experience with HomeGauge and the new create your addendum feature is what... ( % -28.18) I've never had a bad experience with HomeGauge and the new create your addendum feature is what agents love. ( % -2.12) Pros The support team is phenomenal, the software is exceptional and clean. ( % 51.11) I've see. ( % 0.00) Other inspection reports and it's a night and day difference. ( % -12.50) I'll never utilize or even consider another software. ( % 0.00) Cons I wish the mobile software allowed you to mark up photos prior to uploading to the cloud. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
One stop Shop Reviewed on // I want to learn more about the auto fill and would like some instruction for this.... ( % 50.00) I want to learn more about the auto fill and would like some instruction for this.... Pros Homegauge allows me to get my inspection software, website, invoice collection, contract signing. ( % 50.00) It all works almost seamlessly! ( % 12.50) Cons I can't use my MAC computer. ( % 0.00) only windows I want to use the MAC ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Homegauge Reviewed on // Excellent Excellent Pros Ease of use! ( % 100.00) The ability to utilize videos in the report. ( % 0.00) How easily the reports are to finish once sent to the cloud and downloaded onto a computer! ( % 54.17) Cons My software will crash sometimes when taking photos. ( % 0.00) It happens at least once a month. ( % -30.00) I have to reopen the app and find the report. ( % 0.00) The last few items are always deleted and I have to redo them. ( % -10.00)
getappza
POSITIVE 🙂
2020/1
Easy to use Reviewed on // Quick and easy and the support staff are great Quick and easy and the support staff are great Pros It it's easy to set up a template and it can be changed very easy to meet each different inspection. ( % 45.63) It generates by far the best looking report. ( % 55.00) Cons I have been using Home Gauge since so I don't think I have any cons ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great Product and People Reviewed on // Very good- see above Very good- see above Pros I have been using HomeGauge for years and performed thousand's of inspections using the software. ( % 52.40) I have seen many other report systems out there and homegauge is hands down the best. ( % 30.49) Awesome product and awesome people. ( % 100.00) Customer service is A+ all the time. ( % 0.00) Cons None- Any past problem with homegauge has been corrected right away with their support team. ( % 1.79)
getappza
POSITIVE 🙂
2020/1
A lot of Bang for your Buck! ( % 0.00) Reviewed on // HomeGauge seriously is amazing. ( % 60.00) From setting up my credit card payments on my website, to doing my... HomeGauge seriously is amazing. ( % 60.00) From setting up my credit card payments on my website, to doing my reports on site, to even setting up my appointments, it's all here. ( % 0.00) And, if you are just starting out, check out their insurance programs. ( % 0.00) Pros This software does everything you need to run a successful business and the customer service is second to none. ( % 37.50) Cons Because this software does everything you need (I still learn new things weekly that can be done), there is a little bit of a learning curve. ( % -2.56) My advice, take the time to learn it, contact customer service or you can do like I do and just google your question such as "how to add reps to list in homegauge," and I will almost guarantee you that there is a step by step instructional on how to do it. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Great product Reviewed on // Pros Ease of use. ( % 80.00) As a home inspector, software is all about click with the mouse... ( % 0.00) I click less here because this software is so much more organized in its flow of completing an inspection report. ( % 16.67) Great product and everything is saved in the cloud in case your laptop crashes... Cons All photos should be stored with the file even if not use in the report for later review. ( % 40.00) Because it happens. ( % 0.00) By doing so I dont have to keep a seperate copy of the photos for service compalints in the future that happen from time to time. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Good product Reviewed on // I like HomeGauge and every employee is very helpful. ( % 45.00) I just wish they would make it Mac compatible... ( % 0.00) I like HomeGauge and every employee is very helpful. ( % 20.00) I just wish they would make it Mac compatible like they told me they would over years ago. ( % 0.00) Pros Software is easy to use and edit whenever it is needed. ( % 43.33) Cons It is not compatible with Mac, the website takes a long time to load and the HomeGauge version for tablets is a waste of time. ( % -12.50)
getappza
POSITIVE 🙂
2020/1
The inspection software iceberg, more is under the surface Reviewed on // The ability to create a customer record, select the services required and produce your list of... ( % 50.00) The ability to create a customer record, select the services required and produce your list of billables and total sale certainly saves time. ( % 10.71) Then to have the contract be generated, a notice of customer acceptance and a linked inspection process right down to CRM for after sale is nothing more than powerful! ( % 25.13) Pros The process is consistant yet scalable, full customization is possible as you learn the application. ( % 17.50) Cons The Unanswered Question feature really doesnt give you a clear idea of the required entry missing. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great Daily Use Reviewed on // Great Software. ( % 53.33) awesome support team. ( % 100.00) Great Software. ( % 80.00) awesome support team. ( % 100.00) Pros Fast, synchronized scheduling components. ( % 20.00) Easy navigation through different service options. ( % 21.67) Cons Random glitches that cause technical difficulty for clients. ( % -25.00)
getappza
POSITIVE 🙂
2020/2
Inspection By Don HomeGauge Review Reviewed on // Very good and very satisfied with it. ( % 78.00) Would really like to use Home Gauge companion and help cut... ( % 20.00) Very good and very satisfied with it. ( % 78.00) Would really like to use Home Gauge companion and help cut down doing the reports at home. ( % 2.22) Pros It does have a lot of good features that make this software more friendly to use than previously. ( % 35.21) Cons More technical support with Home gauge companion application. ( % 25.00) Have it installed and still not sure oh to use it properly. ( % -12.50)
getappza
POSITIVE 🙂
2020/1
Review Reviewed on // Satisfied, good. ( % 60.00) Satisfied, good. ( % 60.00) Pros Ease of use and secure server. ( % 40.00) Features such as the build a list. ( % 0.00) Cons Very complicated to make changes to the templates and uploading/downloading procedures are complicated as well. ( % -57.50) Quick add of phrases to be used later is also way to complex to figure out. ( % 1.11)
getappza
POSITIVE 🙂
2020/1
Great Report Software Reviewed on // I would (and have) recommended the software. ( % 80.00) I would suggest making the trip to the class upon... ( % 0.00) I would (and have) recommended the software. ( % 0.00) I would suggest making the trip to the class upon purchase and before you create bad habits, it is money well spent. ( % -40.00) Pros I get compliments on my reports often. ( % 0.00) The software is easy to use and can be customized to your company. ( % 43.33) Cons Every month I have to re-login after the payment is made. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Home Gauge software is a big part of my success Reviewed on // Overall the Homegauge software has helped me run my business very efficiently. ( % 12.50) All found together... ( % 0.00) Overall the Homegauge software has helped me run my business very efficiently. ( % 10.00) All found together at one website. ( % 0.00) Pros There are several features that Integrate together. ( % 0.00) Reports, billing, credit card payments, and pre inspection agreements. ( % 0.00) All are vital, and work seamlessly together. ( % 10.00) Cons No after hours support. ( % 0.00) However the FAQ, and you tube videos are great. ( % 80.00)
getappza
POSITIVE 🙂
2020/1
The best home inspection software on the market Reviewed on // Pros The software is user-friendly and easy to learn. ( % 71.67) I have been using it for about years now and would not change it for anything. ( % 0.00) Cons Well at least like about the software is not being able to have a photo locker on my phone for doing reports when I'm in the field. ( % 10.00)
getappza
POSITIVE 🙂
2020/1
Using HomeGauge for home inspection services Reviewed on // I am very pleased with the HomeGauge software on PC and phone. ( % 65.00) I am very pleased with the HomeGauge software on PC and phone. ( % 65.00) Pros The technical support and easement of the software are excellent. ( % 50.00) It makes my over all daily job as a home inspector more professional. ( % 20.00) Cons Some times the software has minor problems, This from my understanding talking with the technical service people is due to the make and model of my phone. ( % -5.83)
getappza
POSITIVE 🙂
2020/1
Home Gauge Reviewed on // Pros The ease of use, the finished product appearance, ability to customize Cons On occasion it locks up, doesn't respond, it sometimes will automatically load the photos, other times I search for the latest file when nothing has changed. ( % 18.75) Angled a little more toward the Southern States and their requirements. ( % 10.42)
getappza
POSITIVE 🙂
2020/1
Format problems Reviewed on // It took a few hours to figure how to configure the software without the comments, headers, footers... ( % -20.00) It took a few hours to figure how to configure the software without the comments, headers, footers etc. ( % -20.00) Then I found the not intuitive location for "print" settings which are actually the best layout options. ( % 50.00) It would be great if I could edit the report directly from the report - Not have to go back into the program and find the spot then out to print to get a view then maybe back in a few time consuming times to get it looking good. ( % 23.33) If I could download the html document I could edit it in word or some other html editor. ( % -12.50) If I could download it in MS word I could do even better. ( % 50.00) Pros Otions for summary display are a little better than Home Inspector Pro which I bought and never have used because they have great assistance to get nowhere. ( % 37.08) Cons No indexing of pdf reports. ( % 0.00) No html download. ( % 0.00) No MS Word format option. ( % 0.00) - Also can't arrange the order of the summary. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Works great for me! ( % 100.00) Reviewed on // My experience has been great. ( % 80.00) The app and software is reliable and support is quick during business... My experience has been great. ( % 56.67) The app and software is reliable and support is quick during business hours if needed. ( % 33.33) Pros I like how it is reliable and how I have been able to learn how to use it efficiently. ( % 50.00) Cons I wish I could use high resolution pictures. ( % 16.00) I wish there was a letter slider in the app when adding an auto comment. ( % 0.00)
getappza
POSITIVE 🙂
2023/6
Home Gauge makes my business successful Reviewed on // Home Gauge has been with me every step of the way and has helped my business to grow and be... Home Gauge has been with me every step of the way and has helped my business to grow and be successful. ( % 75.00) Pros It is a complete package that helps to run all aspects of my company Cons Can't think of anything. ( % 10.00) I am very satisfied. ( % 65.00)
getappza
POSITIVE 🙂
2020/2
Ten stars Reviewed on // Pros The ability to customize it to my needs. ( % 0.00) Cons It's a very sophisticated system that may take extra effort for inexperienced computer users. ( % 18.33)
getappza
POSITIVE 🙂
2020/1
Quality to value Reviewed on // Pros The software is very nice as it come with many features that are useful in reducing time it takes to do a report: auto comments, most brands and companies are already in the templates, and the BuildFax. ( % 52.00) Cons I have a Degree in Information Technology and it still isn't the easiest to use when starting out. ( % 0.00) Getting training would help speed up the learning curve. ( % 0.00) One of the things I like least is the connection between the app and the desktop software: save report, upload to cloud, open software on computer, download from cloud, open report from downloads folder. ( % -10.00) Just seems like too many steps. ( % 50.00)
getappza
POSITIVE 🙂
2020/2
Easier with HomeGauge Reviewed on // Pros I am not very confident dealing with software so switching from my previous software to HomeGauge was not an easy decision. ( % 2.48) The professional support team helped me get my software set up exactly how I want it and are always there when needed. ( % 17.50) This software cut my report preparation time in half. ( % -16.67) Cons What do I like least about this software..... ( % -30.00) It is not free. ( % -20.00) I am confident that it would not have the same quality if it were. ( % 25.00)
getappza
POSITIVE 🙂
2020/1
Fantastic inspection software Reviewed on // It has helped my customers with the CRL feature. ( % 40.00) It is very popular with the realtors during... ( % 78.00) It has helped my customers with the CRL feature. ( % 0.00) It is very popular with the realtors during negotiations. ( % 78.00) Pros It is extremely user friendly and customizeable. ( % 12.50) Cons I have no complaints with the software. ( % 0.00) I am extremely sastified with the support that is available during business hours. ( % 13.75) The only downside is not having hour tech support when problems arise after HomeGauge closes. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
A leader in the industry Reviewed on // From day one the customer service and tech department have been second to none!! ( % 0.00) The software is... From day one the customer service and tech department have been second to none!! ( % 0.00) The software is incredibly user friendly! ( % 68.44) I get positive feedback on a weekly basis on how my home inspection reports are so easy to understand. ( % 33.03) A huge thank you to Home Gauge for revolutionizing the industry!! ( % 62.50) Pros The Customization of the software and templates and how easy it was to use. ( % 43.33) Cons The mobile app version does not allow the report to be finalized from a tablet ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great support early on and continues to get better with my customization Reviewed on // Pros The package has the features I need and the ability to customize allows me to make it better each time I use it. ( % 47.50) Cons The need to use a non-apple tablet cost me extra. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Review from JP Home Inspections Reviewed on // It has been very good from day one and have suggested it to many others that do not currently use... ( % 47.00) It has been very good from day one and have suggested it to many others that do not currently use Home Gauge. ( % 47.00) Pros Easy to use, multiple features, great support when needed, client feedback was good, reliable for the most part, flexible and well written. ( % 48.67) Cons Every inspector I spoke with wants a Wisconsin Template for SPS. ( % 20.00) as these are the requirements for inspection in the state of Wisconsin ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Extremely satisfied customer! ( % 62.50) Reviewed on // Pros The program is very professional and very easy to use and if you have any questions while using, the Homegauge support team is FANTASTIC and always willing to help /answer any questions you may have. ( % 33.58) It generates the highest quality reports on the market! ( % 0.00) Cons I have nothing negative to say about the Homegauge software but if you are going to hold me at gunpoint to pick a con, I guess I'd like it to be a bit cheaper. ( % -30.00)
getappza
POSITIVE 🙂
2020/1
Great software Reviewed on // It's been great everybody with the company has been fantastic It's been great everybody with the company has been fantastic Pros Very easy to use very easy to change and add comments. ( % 61.81) Great customer service Cons I would love to have on my iPad where I can just talk rather than having to type. ( % 65.00) And I would love to be able to move pictures around from section to section on my iPad and not always having to go back to my laptop ( % 33.33)
getappza
POSITIVE 🙂
2020/2
My feedback Reviewed on // Pros Easily edited to customize to my own requirements. ( % 51.67) Cons Not much. ( % -10.00) They generally have the home inspection trade figured out and the software is fairly seamless. ( % 7.50) My one complaint is the M-F - eastern help line. ( % -30.00) I'm busy inspecting during the 'workday'. ( % 10.00) I find I need help at PM or AM and on weekends. ( % 0.00) Seems to me they should have someone on call over a broader time range/ ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Best home inspection software on the market Reviewed on // HomeGauge has been great to work with on the software side and helping set up my website to... HomeGauge has been great to work with on the software side and helping set up my website to generate business. ( % 86.67) Pros The software is very user friendly to create custom home inspection reports. ( % 28.75) It enables you to use pictures in the report and draw on the pictures to help show/describe the problem. ( % 0.00) The reports are very easy to read, follow and understand for the home buyer. ( % 56.33) Cons The automated statements could be easier to create and revise ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Homegauge review Reviewed on // Pros Crl and good looking reports, html, pictures Cons It's not cloud based, it takes hours to finish reports. ( % 70.00) You can't add comments into the auto comments section from new comments written in report. ( % 13.64) You can't edit pics from the companion. ( % 0.00) They promised the cloud software would come out over a yr ago. ( % 0.00) The schedule does not integrate with call centers such as ACC.... ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Best software Reviewed on // Excellent. ( % 100.00) I highly push the software to other local inspectors. ( % 1.17) Real estate agents love the repair... ( % 35.00) Excellent. ( % 100.00) I highly push the software to other local inspectors. ( % 1.17) Real estate agents love the repair request list!! ( % 49.06) Pros The software is incredible and easy to work with. ( % 66.67) The software cut reporting time down to half. ( % -16.11) Cons My last favorite trait with the software is the lack of ability to itemize comments for each components based on the needed repair. ( % 25.00) For example. ( % 0.00) I can check that there are an isolated group of shingles damaged from poor install but if I add another comment to the same item then it's listed as a defect and is added to the summary even if it's a general knowledge comment. ( % -11.67)
getappza
POSITIVE 🙂
2020/1
HomeGauge software is the best Reviewed on // I am able to easily describe the problems found with colored pictures to allow the buyer to see... ( % 64.44) I am able to easily describe the problems found with colored pictures to allow the buyer to see exactly what I am talking about. ( % 39.44) Pros Ease of use and the best layout to show the buyers and agents the problems found from the inspection. ( % 100.00) Highly recommend homegauge to all home inspectors! ( % 20.00) Cons I really do not have any complaints. ( % -10.00) Their customer service has always been able to help when I needed it, making things a lot easier. ( % 50.00)
getappza
POSITIVE 🙂
2020/1
Best Home Inspection Softwaare Bar None Reviewed on // I have had excellent customer service and support from HomeGauge. ( % 100.00) They have even helped me out of... ( % 0.00) I have had excellent customer service and support from HomeGauge. ( % 100.00) They have even helped me out of a jam on a weekend. ( % 0.00) I can't speak highly enough of my experience with this company. ( % 0.00) Pros Ease of use and best customer support in the industry. ( % 100.00) Cons I wish it were Mac compatible, but it is such a great product that I made an exception. ( % 40.00)
getappza
POSITIVE 🙂
2020/1
Years and Counting Reviewed on // Support has always been top notch. ( % 50.00) Support has always been top notch. ( % 50.00) Pros Like the ability to import photos, videos and degree photos. ( % 0.00) Like using the scheduler to book appointments and get clients to sign agreements in advance. ( % 0.00) Cons Poor agreement interface between the software and the dashboard. ( % -40.00) Poor editing of templates in dashboard editor - should have more of a WYSIWIG edit instead of having to use html to create templates. ( % 5.00)
getappza
POSITIVE 🙂
2020/2
Good reporting software Reviewed on // It's easy to use. ( % 56.67) I can set it up so that all the State requirements are answered before I... ( % 0.00) It's easy to use. ( % 43.33) I can set it up so that all the State requirements are answered before I complete the report. ( % 10.00) Pros My customers like it. ( % 0.00) It's easy to use. ( % 43.33) Clients can make a repair list from it. ( % 0.00) Cons No search when looking for comments I've created. ( % 0.00) This takes most of my time. ( % 50.00)
getappza
POSITIVE 🙂
2020/2
Only software I'll use. ( % 0.00) Reviewed on // Love being able to complete all reports on my phone in the field. ( % 36.67) Saving much time at home and in... Love being able to complete all reports on my phone in the field. ( % 32.50) Saving much time at home and in the office. ( % 20.00) I've been using homegauge for going on four years and whenever there was an issue support was there to help every time. ( % 0.00) Pros All inclusive, can do all reports on my phone in the field and finalize them at the office. ( % 0.00) Cons What I liked the least about the software was not being able to do all reports on my phone, but they just implemented it recently. ( % 20.00)
getappza
POSITIVE 🙂
2023/5
Using for years Reviewed on // Pros HG is extremely customizable, flexible, includes great features Cons I really can't think of any downsides. ( % 29.17) Anytime I am having a problem with a feature they correct it. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
excellent software for home energy audits Reviewed on // Very good customer service when you need help. ( % 95.50) (a real human answers the phone) Pricing is very... ( % 10.00) Very good customer service when you need help. ( % 91.00) (a real human answers the phone) Pricing is very reasonable as well. ( % 13.00) We've been using this software for approx yrs. ( % 0.00) Pros The software is pliable in that it is designed primarily for home inspections but we use it for energy audits and it's very easy to use and customize to fit your needs. ( % 45.44) Cons no great way to do utility bill analysis ( % -40.00)
getappza
POSITIVE 🙂
2020/1
Reliable, Affordable and Easy To Use Reviewed on // Customers love it. ( % 46.67) I love it. ( % 50.00) Wouldn't use anything else. ( % 0.00) Customers love it. ( % 50.00) I love it. ( % 50.00) Wouldn't use anything else. ( % 0.00) Pros The software is very easy to customize to personalize your reports. ( % 56.33) Help and support has always been phenomenal. ( % 50.00) Cons Some features are a little archaic, such as when you want to add multiple auto-comments. ( % -6.25) If you forget one, it does not space it automatically. ( % 0.00) I also wish there were programmable short-cut keys which would be a huge time saver. ( % 40.00)
getappza
POSITIVE 🙂
2020/2
HomeGauge = Great Home Inspection Reporting Software Reviewed on // It's a great tool for reporting. ( % 80.00) I also use the app to show clients photos of areas not accessible... ( % -18.75) It's a great tool for reporting. ( % 80.00) I also use the app to show clients photos of areas not accessible to the client (attics, crawlspace and exterior areas during cold/inclement weather). ( % -18.75) Pros I like using the app on my mobile device to capture data and photos on inspection sites. ( % 0.00) Saves time on reporting and allows me to be more efficient. ( % 50.00) Cons I wish you could add arrows, circles and descriptive text to photos within the mobile app. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
review of HomeGuage software Reviewed on // Over all very satisfied Over all very satisfied Pros Easy to use so easy that when I am done with an inspection I can print the report on site before I leave. ( % 54.17) HUGE selling point to clients. ( % 40.00) Easy to customize for myself Support if I have questions is quick and complete Holding and keeping a webpage for me is very important. ( % 34.67) Cons When trying to find a past report on the website can be confusing. ( % -27.50) I type in an address and it "cant be found" I type in an agent's name and after scrolling through many reports can usually find the one I'm looking for ( % 12.50)
getappza
POSITIVE 🙂
2020/2
Simply The Best Reviewed on // The on-line help usually has the step by step instructions I need to get something done. ( % 25.00) If I get... ( % 0.00) The on-line help usually has the step by step instructions I need to get something done. ( % -25.00) If I get stuck somewhere, the (M-F, East coast biz hours) help desk staff really know their stuff, AND, they are available, and US based. ( % 30.00) Can't do better unless they were available /. ( % 45.00) Pros It has all the functionality I need. ( % 0.00) Every time I need to do something new, the software already has the ability, and the on-line help is easy to find. ( % 28.48) Cons With capability comes complexity . ( % 0.00) It takes some getting used to the three apps needed: Web based, PC based, and phone based. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
The Best Home Inspection Software Reviewed on // Pros Homegauge is extreamly easy to use and multiple videos explaining how to use it online from homegauge. ( % 47.78) There is no other software that provides equal value to homegauge. ( % 3.13) Homegauge software is not over priced and staff are extreamly pleasent to deal with and always resolve issues immediately. ( % 0.00) I cannot not say enough about homegauge and how they have help build my business. ( % 0.00) Over reports made using homegauge software. ( % 0.00) Cons Have notencountered any cons while using homegauge. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Easy Reviewed on // Time savings with HomeGauge is amazing. ( % 51.67) It's user friendly for the client and real estate agent. ( % 28.75) Time savings with HomeGauge is amazing. ( % 60.00) It's user friendly for the client and real estate agent. ( % 28.75) Pros HomeGauge software is very easy to use and learn. ( % 56.33) Very adaptable. ( % 20.00) Easy to differentiate from your competition who may use the same software. ( % 21.67) Their customer service has always been outstanding. ( % 50.00) Cons I love everything about it. ( % 50.00) It's an amazing product. ( % 60.00)
getappza
POSITIVE 🙂
2020/1
Software and live service Reviewed on // Great, reliable business partner Great, reliable business partner Pros Live, fast, friendly, fun,responsive, do what they say they are going to do, customer service people Cons Not on Apple, but who cares?...........,,, Alternatives Considered QuickBooks Online and Wave Reasons for Switching to HomeGauge Reference ( % 40.80)
getappza
POSITIVE 🙂
2020/1
Works for stucco inspections Reviewed on // Pros Original use was for traditional home inspections. ( % 18.75) I transitioned over to only stucco inspections (stucco is a big problem where I live) and was able to modify reports to suit my needs. ( % 15.91) The ability to track history on previous inspections and clients has been vital to growing my business. ( % -3.33) The automatic emails for sending out invoices has been extremely helpful as well! ( % -15.63) Cons Not much really. ( % -10.00) Some of the inner workings can be complicated, but that's why there's customer support. ( % -25.00)
getappza
POSITIVE 🙂
2020/2
Home gauge review Reviewed on // I don't have any complaints at all. ( % 0.00) The staff is excellent work with. ( % 100.00) I highly recommend other than... ( % 1.75) I don't have any complaints at all. ( % 0.00) The staff is excellent work with. ( % 100.00) I highly recommend other than I don't want my competitors to have the good software Pros I have used HomeGauge for years plus. ( % 24.50) It's the only thing I have ever used for inspection software. ( % 0.00) The staff is always very helpful. ( % 20.00) We have customized our template over the years several times. ( % 0.00) As time goes on it becomes more user friendly with the app. ( % 43.75) Cons I don't really think I have any cons or complaints ( % 20.00)
getappza
POSITIVE 🙂
2020/2
HomeGauge review Reviewed on // The technical support department is always super helpful. ( % 16.67) They are quick to return my call, if they... ( % 33.33) The technical support department is always super helpful. ( % 16.67) They are quick to return my call, if they can't answer when I call because they are helping other users. ( % 10.42) We also host our website with HomeGauge. ( % 0.00) They did an Amayzin job on the design and functionality. ( % 0.00) [See what I did there? ( % 0.00) ;)] Big thanks to [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]! ( % 3.93) Pros Our reports are professional in appearance. ( % 10.00) The reports are interactive. ( % 0.00) We can include video and photos for clients who live outside the local area. ( % 4.55) Cons Our industry is RV inspection. ( % 0.00) There's no software specific to this industry. ( % 0.00) HomeGauge and [SENSITIVE CONTENT HIDDEN] did tailor the software to our needs as best they could. ( % 31.11) There's still a lot of back office work to add RV industry-specific templates, etc. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
HomeGauge Software Reviewed on // I couldn't do home inspections without the software, but am thinking about switching to a software... ( % 0.00) I couldn't do home inspections without the software, but am thinking about switching to a software that is on an online platform. ( % 0.00) Pros The customer support and excellent and I have gotten used to the software after using it for many years. ( % 75.00) Cons I am a Mac user and I have to run Parallels on my computer to run the software as it is written in Windows. ( % 0.00) The interface is dated and needs an overhaul to make it look and feel up to date. ( % 0.00) I am hoping that HomeGauge releases an online version that is faster, modern and easier to use. ( % 20.00)
getappza
POSITIVE 🙂
2020/1
Home Gauge for Home Inspectors Reviewed on // Benefits this program offers are: New inspectors learn the program very easy. ( % 26.66) This makes their... Benefits this program offers are: New inspectors learn the program very easy. ( % 26.66) This makes their job easier so that they can get their report out to the client faster with the least amount of frustration. ( % -30.00) The various ways to input the information. ( % 0.00) Lap top, phone, etc. ( % 50.00) ... Pros Very comprehensive program for Home Inspectors and the office staff. ( % 20.00) Cons My personal lack of knowledge of the many things this program can do. ( % 25.00) I am constantly learning new things this program can do for my company. ( % 6.82)
getappza
POSITIVE 🙂
2020/1
Homegauge inspection software Reviewed on // The overall experience has been excellent using the software. ( % 50.00) The overall experience has been excellent using the software. ( % 50.00) Pros I really like using Homegauge software for my inspection business. ( % 20.00) It produces a professional looking report, it's easy to use especially when using the Homegauge Companion mobile software on my phone for doing the inspections. ( % 17.78) Cons I don't really have any complaints. ( % 20.00) I guess paying for it is my least favorite thing, but the pricing is reasonable in my opinion. ( % 13.33)
getappza
POSITIVE 🙂
2020/1
Best software and customer service anywhere Reviewed on // My customers and realtors really enjoy how interactive this software is and how easy it is to use. ( % 61.11) ... My customers and realtors really enjoy how interactive this software is and how easy it is to use. ( % 41.67) The staff at HG are always willing to help and they know what they are talking about. ( % 25.00) Pros I really like the ease of use and modern features, HomeGauge is constantly upgrading and adding features to make my reports easier to type and easier to read. ( % 13.33) I can't imagine why any home inspector wouldn't give HG a try, I'm sure that they would change software if they did. ( % 50.00) Cons I like pretty much everything about this software. ( % 22.50)
getappza
POSITIVE 🙂
2020/1
Easy to use... easy to personalize...easy to upgrade Reviewed on // I have been using this product for years and have had minimal (if any) problems, and when I do... ( % 25.56) I have been using this product for years and have had minimal (if any) problems, and when I do the support staff is always there to help me out. ( % -10.00) Pros The ability to change on the fly. ( % 80.00) Using this software on a daily basis the need to make changes based on the inspection you are working on helps keep the report writing fresh and current. ( % 10.00) The integration with the Companion software keeps field reporting up to date and desk report writing faster. ( % 0.00) Cons I really have no cons. ( % 20.00) The software works as promised. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge Home Inspection Reports Reviewed on // Started off with a check list type inspection report years ago. ( % 0.00) Of course a computer generated... ( % 0.00) Started off with a check list type inspection report years ago. ( % 0.00) Of course a computer generated report with photos and adaptability become a superior a immediately. ( % 70.00) Pros The ease, thoroughness and adaptability of this reporting system. ( % 0.00) Cons Steep leaning curve if figuring out the program on your own. ( % 60.00) Training's are available but be prepared to travel a sizable distance in most cases. ( % 45.00)
getappza
POSITIVE 🙂
2020/1
Best We've Had Reviewed on // Customer support is excellent. ( % 100.00) I only wish their hours were extended for late day and saturday... ( % -15.00) Customer support is excellent. ( % 100.00) I only wish their hours were extended for late day and saturday support since that is when we are completing orders and can run into an issue. ( % -15.00) Pros versatility in adding photos, videos. ( % 0.00) Added features like BuildFax and Inspection Notice for Clients Cons Restrictions for updating client/agent information ( % 0.00)
getappza
POSITIVE 🙂
2020/2
My Thoughts About Home Gauge Reviewed on // System is powerful and makes a good impression with client and agents. ( % 50.00) System is powerful and makes a good impression with client and agents. ( % 50.00) Pros The software works without bugs and is easy to modify to my unique needs. ( % 40.42) Cons Built in support / help is very poor. ( % -52.00) Over the phone supports is GREAT, but built in support to say. ( % 80.00) change a agents email address, is less then helpful and in some cases creates a lot of frustration and extra work. ( % -8.33)
getappza
POSITIVE 🙂
2020/1
Happy with the support for a non computer familiar person Reviewed on // I was very happy being able to talk to [SENSITIVE CONTENT HIDDEN] directly in the past and he... ( % 30.73) I was very happy being able to talk to [SENSITIVE CONTENT HIDDEN] directly in the past and he always got things taken care of when I had to replace a computer etc. ( % 21.39) I can say that I have not been disappointed with the tech support recently. ( % -37.50) Pros easy to archive and modify reports on the fly in the field Cons Needing to be connected to the internet to upload, it would be nice if I could hit upload and then the software would upload when internet service was available. ( % 55.83) There is very limited service in many areas where I work. ( % 20.36)
getappza
POSITIVE 🙂
2020/2
Companion user Reviewed on // It is a good field use program that needs to be updated. ( % 70.00) It is a good field use program that needs to be updated. ( % 70.00) Pros I use the companion on my phone, very easy to use, easily transfers to my computer via HG cloud. ( % 49.83) Cons There is a lag between updates and suggested improvements of up to a year. ( % 0.00) Also, updates like photo size selection, adding arrows and circles on the phone, even transmitting reports from the phone do not seem to interest the software developers at all. ( % 0.00) These are things that would help any inspector using the software. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
iOS version Reviewed on // Overall it is a professional looking report but the iOS version needs work Overall it is a professional looking report but the iOS version needs work Pros I like that the software does everything from sound to pictures to videos and integrates them all together for a very good report Cons The companion app on my iPhone is not very stable and has crashed a few time with me losing everything including the pictures even though I had it auto back up every minutes. ( % 13.44) That flaw has caused me alot of time and money. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Best home inspection software period Reviewed on // This software allows me to capture all the essentials components of a home. ( % 100.00) This software allows me to capture all the essentials components of a home. ( % 0.00) Pros Home Gauge is highly intuitive and user friendly. ( % 26.75) I can complete reports in no time flat. ( % 3.75) Since the software is user-customizable I have it set up the way I want and I get rave reviews from my customers. ( % 0.00) Cons There is very little not to like. ( % -24.38) The one thing the software can't do is add punctuation for foreign names, like tildes. ( % -12.50)
getappza
POSITIVE 🙂
2020/2
Great Choice Reviewed on // From scheduling to payment the software is invaluable. ( % 80.00) From scheduling to payment the software is invaluable. ( % 0.00) Pros Everything. ( % 0.00) It is far superior to all other software I have tested. ( % 22.50) My five years of use have been almost without issue. ( % 0.00) The rare occasion I have had an issue support usually has had it resolved within an hour. ( % 2.50) The software is evolving all the time. ( % 0.00) Always improving. ( % 0.00) Cons I honestly can not think of anything but I am sure new improvements are being worked on right now that will make me go oh yes that makes sense. ( % 38.05)
getappza
POSITIVE 🙂
2020/2
Outstanding Inspection Report Software Reviewed on // HomeGauge has always responded quickly to any questions have had. ( % 41.67) Wonderful people to work with,... HomeGauge has always responded quickly to any questions have had. ( % 66.67) Wonderful people to work with, who care about what they do. ( % 100.00) Pros This software allows you to create very professional, detailed reports that are user friendly and will impress your customers. ( % 30.17) Cons Just takes time to customize your comments to speed up the report writing process. ( % 0.00) I would be interested in more pre-built templates/comments. ( % 37.50) Kenton Shepard Template is an amazing resource for comments, but a little overwhelming to use. ( % 30.42)
getappza
POSITIVE 🙂
2020/1
Home Inspection Software Reviewed on // I enjoy the ability to flex my report with the structure I am inspecting. ( % 40.00) I enjoy the ability to flex my report with the structure I am inspecting. ( % 40.00) Pros I have been using HomeGauge Software for years this summer. ( % 0.00) I recommend the software, have and will purchase again. ( % 0.00) Very Satisfied with support when needed, I would highly recommend the day class. ( % 40.50) Cons Without the day class it is daunting to get a rhythm to the inspection itself. ( % 0.00) I have a FLIR camera that is difficult to load pictures to the report without going around left field but it is possible. ( % -16.67)
getappza
POSITIVE 🙂
2020/1
HomeGauge for the long run. ( % -5.00) Reviewed on // Excellent Excellent Pros There may be new players in this software space, but HomeGauge has been one of the most consistent and pioneering members of the home inspection community for decades. ( % 57.73) The customer service is responsive and helpful. ( % 0.00) The software is completely customizable. ( % 10.00) Cons HomeGauge does like to focus on making big updates periodically and small requests for improvements can take time. ( % -12.50)
getappza
POSITIVE 🙂
2020/1
Homegauge software review Reviewed on // Overall I am pleased with this software. ( % 25.00) Overall I am pleased with this software. ( % 25.00) Pros I like the availability of Homegauge team. ( % 0.00) When I have a question they are quick to respond and help me. ( % 33.33) They also are very knowledgeable. ( % 20.00) The software itself is very simple to use once you get familiar with it. ( % 18.75) Cons The only problem I've had with the software is that once in a while when I try to add a picture to my report it will tell me that it did not save and I have to do it over. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Great Product for Growing Business Reviewed on // HG overall is amazing! ( % 51.67) You can access your dashboard on the computer or on your phone. ( % 0.00) Our clients... HG overall is amazing! ( % 37.50) You can access your dashboard on the computer or on your phone. ( % 0.00) Our clients and agents love it. ( % 50.00) It makes it very easy for us to get our reports out as soon as possible. ( % 28.17) Pros This software is very user friendly and home inspectors who are on their own and don't have any staff can figure it out very easily. ( % 43.46) If you have staff or add staff, customer support at HG is always there to help and they go above and beyond to help you use their product. ( % 0.00) Cons It doesn't have the ability to be customized to our specific company. ( % 0.00) Like it would be great if I could customize my dashboard workflow to the way I like it. ( % 80.00)
getappza
POSITIVE 🙂
2020/2
Comprehensive Inspection Solution Reviewed on // The company is committed to the industry's mission, offering real value to inspectors, professionali... ( % 20.00) The company is committed to the industry's mission, offering real value to inspectors, professionalism and maintaining a front to end solution. ( % 20.00) Pros HomeGauge helps streamline the inspection cycle from appointment scheduling, inspection agreement, reminder emails, creating report, publishing report, distributing report, and thank you emails. ( % 0.00) Cons Software interface is somewhat convoluted and takes a commitment to learn how to work around all the idiosyncrasies. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge helps me produce professional reports for my clients Reviewed on // I would not use any other software in my home inspection company. ( % -1.25) I would not use any other software in my home inspection company. ( % -12.50) Pros I have found that HomeGauge Reporting software is easy to use, provides plenty of technical information, and allows for simple use of photographs in my reports. ( % 14.44) Cons I'm not using it to its fullest potential and would recommend that you go through some developer training as soon as you start using the product! ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Home Gauge for start up companies Reviewed on // Its a good system software with a good support team. ( % 70.00) Its a good system software with a good support team. ( % 70.00) Pros Their is a lot of videos on how to use the software. ( % 0.00) making templates at first is a little time consuming, but once you have them made its easy and to write reports. ( % 16.53) Cons I feel that the dash board is difficult to navigate. ( % -50.00) Their is so much that can be done with the software that going through all the window is some what difficult. ( % -15.00) Also it would be nice if you can just adjust inspection service rates without having to add a new service at a different rate then originally set. ( % 27.78) For me every client is different so rate change accordingly. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge inspection report software Reviewed on // Pros The software is very easy to use, I am able to alter the templates to my style of reporting and for many different types of inspections. ( % 39.08) The software provides many needs for office use and tracking all documents. ( % 50.00) Clients can also schedule online if we choose that option. ( % 0.00) I researched many different report software companies, for about a year, before choosing Homegauge. ( % 25.00) Cons Any issue I have had, very few small issues, were corrected by Homegauge when brought to there attention. ( % -25.50) Homegauge even made changes to the template so we could further customize our report. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Customization is king! ( % 0.00) Reviewed on // Homegauge really helps streamline the report writing aspect of home inspection. ( % 20.00) I really like the... Homegauge really helps streamline the report writing aspect of home inspection. ( % 20.00) I really like the software and it helps make my reports concise yet very informative for clients in a shorter amount of time! ( % 18.33) Pros Love how easy the software is to customize! ( % 52.08) It also allows a quick and thorough report without taking a really long time. ( % 14.17) Customer service is very friendly and responsive, too! ( % 60.94) Cons A little clunky at the start until you learn the ins and outs. ( % -18.75)
getappza
POSITIVE 🙂
2020/1
My customers love Homegauge Reviewed on // I have had a very good experience with Homegauge. ( % 70.50) I don't see changing any time soon. ( % 0.00) I have had a very good experience with Homegauge. ( % 91.00) I don't see changing any time soon. ( % 0.00) Pros The software was easy to learn and setup. ( % 43.33) I like how easy it is to modify, add, and revise comments. ( % 43.33) My customers love the request list feature. ( % 50.00) Customers also love the layout, detail, and ease with which the reports can be read. ( % 50.00) Cons Right now, the biggest con is how to fully integrate the Homegauge Companion so that I can begin using the technology in the field to help ease the amount of time I'm spending in the evening writing reports. ( % 28.57) I want to be able to spend time with my family instead of in my office doing reports and Homegauge Companion is going to be a big part of that becoming reality. ( % 31.67) Some more in depth training with the app would be great. ( % 65.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge is a great Companion Reviewed on // Pros The reports are easy to write and the finished report looks very professional. ( % 45.44) Customers tell me all the time that my reports are very detailed. ( % 52.00) What I like most about the software is the Companion. ( % 50.00) It is so easy to use and saves so much time in doing reports. ( % 31.67) I can put all the information about the house in the report on the job. ( % 0.00) One of the best thing about HomeGauge is the staff. ( % 100.00) They are always friendly, knowledgeable, and willing to help in anyway possible. ( % 20.83) Cons Not sure, I've never had a negative experience with HomeGauge in over years. ( % -27.50)
getappza
POSITIVE 🙂
2020/1
Homegauge Review Reviewed on // I have had a few customer service issues with the software, mostly user error and there customer... ( % 15.00) I have had a few customer service issues with the software, mostly user error and there customer service has helped me every time. ( % 15.00) Cu do's to customer service they are always pleasant and professional. ( % 41.67) Pros The ease of use. ( % 0.00) I am not a computer geek and I have been able to manage our inspections fairly well. ( % 60.00) I have received numerous compliments from our customers for our software in the ease of use and the professional format it provides. ( % 5.00) Cons The auto fill capabilities of the software are lacking a little bit. ( % -18.75) Filling out the realtor info during scheduling seems more difficult than it needs to be. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great product but loosing ground to some others... ( % 80.00) Reviewed on // Overall is good. ( % 35.00) Looking forward to trying the new dashboard. ( % 13.64) monthly price is right! ( % 35.71) Overall is good. ( % 35.00) Looking forward to trying the new dashboard. ( % 13.64) monthly price is right! ( % 35.71) Pros HG software and dashboard makes business processes more integrated. ( % 50.00) appointment scheduling, billing, CC payments, report delivery and retention. ( % 0.00) This makes my job a lot easier. ( % 0.00) I have also used the report builder enough to be good at it... Cons The report builder is a bit cumbersome. ( % 35.00) - Desktop software has issues synchronizing report data to cloud storage - I always have to fuss with every video I edit to get the correct preview picture - I don't use the HG companion as too difficult and time consuming to navigate during an inspection ( % -50.00)
getappza
POSITIVE 🙂
2020/1
Detailed beautiful reports. ( % 62.50) Reviewed on // Pros All the tools you need to create a state-of-the-art beautiful report. ( % 85.00) Pictures videos Drone footage D footage, whatever you would like to include in your report can be done with homegauge. ( % 0.00) I also love the create request list for the client. ( % 50.00) Cons They have improved the scheduler for multi inspector businesses. ( % 0.00) I still use the classic scheduler for single inspector companies. ( % 4.76) it's very very convenient. ( % 26.00) It is a little clunky and they promised to improve it. ( % -18.75) It works fine. ( % 41.67) Looking forward to new advancements which they keep coming up with all the time. ( % 13.64)
getappza
POSITIVE 🙂
2020/2
My experience Reviewed on // Overall, good. ( % 35.00) I just use it for reporting. ( % 0.00) I haven't solve much because of it. ( % 20.00) Overall, it has... ( % 0.00) Overall, good. ( % 35.00) I just use it for reporting. ( % 0.00) I haven't solve much because of it. ( % 20.00) Overall, it has been reliable. ( % 0.00) Pros It is fairly easy to use. ( % 43.33) I can take payments online Cons Can't import comments from one template to another. ( % 0.00) Sometimes the emails don't go out to the clients. ( % 0.00) With all the time i have going everywhere else, it is difficult for me to copy and paste or rewrite comments just for creating another template or learning all the capabilities. ( % -50.00) when editing images, it would be nice to be able to turn and manipulate the rectangle box when marking a photo. ( % 55.00) There may be more, but I haven't had the opportunity to learn about the full system. ( % 42.50)
getappza
POSITIVE 🙂
2020/1
Buy Wise Home Inspections HomeGauge Review Reviewed on // Have used HomeGauge for yrs. ( % 70.00) and i am thoroughly pleased with this software. ( % 50.00) Any issues that i... Have used HomeGauge for yrs. ( % 0.00) and i am thoroughly pleased with this software. ( % 50.00) Any issues that i have experienced the HomeGauge team has jumped in and corrected the issue and got me on my way. ( % 80.00) Which by the way have been simple fixes ( i just didn't know where to go to correct them) and very few times in yrs! ( % -16.25) Pros Ease of use and ability to save your regularly used comments for future inspections, saves tremendously on report time. ( % 11.11) Multiple report layout choices. ( % 0.00) Cons Occasional issues with uploading report and sending to client, yet for most part it resolves itself quickly and could be a lag in my internet service ? ( % 27.78)
getappza
POSITIVE 🙂
2020/1
Great Software Reviewed on // Saves time and produces a report that is easy for the customer to read,which saves time answering... ( % 61.67) Saves time and produces a report that is easy for the customer to read,which saves time answering calls to explain what the report means. ( % 43.33) Pros HomeGauge software is designed in a way that is very user friendly. ( % 28.75) You can design your own report to look however you would like. ( % 60.00) You can also add any number of inspection items on the fly to suit your particular needs. ( % 48.33) The customer support is the best. ( % 100.00) I have and will continue to recommend HomeGauge Software to folks who are interested in Home Inspection software. ( % 25.00) Cons Can't really think of anything that I don't like. ( % 20.00)
getappza
POSITIVE 🙂
2020/11
It's THAT easy! ( % 54.17) Reviewed on // From the use of software, the options available, and the excellent customer service, I wouldn't... From the use of software, the options available, and the excellent customer service, I wouldn't choose any other kind. ( % 54.58) Pros This software is the easiest-to-use home inspection software available! ( % 50.00) Whenever we would encounter a question of how to do something with the software, we found it simple to find the answer, which always had us saying "it's THAT easy", which we believe should be their motto. ( % 21.67) Cons At first, there seems to be a lot of features to learn with this software. ( % 25.00)
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POSITIVE 🙂
2020/2
Used on over Four Thousand homes Reviewed on // There are many options that I still have not used yet with the program. ( % 50.00) I am looking forward to... ( % 0.00) There are many options that I still have not used yet with the program. ( % 50.00) I am looking forward to using the new additions this year. ( % 13.64) My experience with Homegauge has been great with no complaints. ( % 80.00) Pros I have been using this software since . ( % 0.00) I love the ease of use and the layout of the program. ( % 50.00) Homegauge makes this product very effective to perform an inspection . ( % 78.00) Due to the layout it covers all your major items and prevents you from missing items. ( % -8.75) Cons There is not anything that I dislike about the program. ( % 0.00) It works great and is perfect for my company . ( % 90.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge Reviewed on // Customer service is top notch! ( % 62.50) Customer service is top notch! ( % 62.50) Pros The Android version is very easy to navigate. ( % 56.33) The HomeGauge desktop is very easy to use. ( % 56.33) Cons Looking for web based software to provide onsite reports for clients. ( % 0.00) Also web based would help speed up the report writing with two inspectors on the same property doing interior and the other doing exterior. ( % -6.25) Alternatives Considered Spectora Reasons for Switching to HomeGauge This software was in use by my previous employer. ( % -16.67) So I was familiar with how to use it ( % 37.50)
getappza
POSITIVE 🙂
2020/1
Easy to use Reviewed on // I often have to read other Inspection reports, and if it's not homegauge, the other reports can be... ( % 6.11) I often have to read other Inspection reports, and if it's not homegauge, the other reports can be difficult to understand. ( % -25.00) Pros I can quickly and easily create an inspection report. ( % 38.33) The system is simple but very detailed. ( % 26.00) My Realestate professionals love the repair list options. ( % 50.00) Cons My clients have tried to pay online, even though I didn't set up online payments. ( % 0.00) This option should not be possible if I didn't set it up. ( % 0.00)
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POSITIVE 🙂
2020/1
Friendly and easy to use Reviewed on // When I was just starting out, I looked around at a few software options. ( % 15.21) After using other... ( % -12.50) When I was just starting out, I looked around at a few software options. ( % -10.00) After using other companies, I started using Homegauge and I found it to fit my needs perfectly. ( % 42.50) However, when I do get stuck on something, I reach out to the systems support group that Homegauge has, and I find them friendly, knowledgeable and very responsive. ( % 28.75) Pros I like the layout of software and its functionality. ( % 0.00) I have the ability to customize to work best with my business and clients find it easy to navigate. ( % 71.67) Cons If I had to find an improvement, it would be the ability to copy over auto-comments to my various templates. ( % 0.00)
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POSITIVE 🙂
2020/2
Ease of use Reviewed on // My experience has been excellent. ( % 100.00) My business has been part time but will be going full time very... My experience has been excellent. ( % 51.67) My business has been part time but will be going full time very soon. ( % 27.50) This will allow me to fully utilize all HomeGauge offers. ( % 10.00) Pros I find the program relatively easy to use as long as you do not need to make many changes away from default settings. ( % 29.44) I am not a tech savvy person, so this is most likely more of a challenge for me than others. ( % 33.33) My clients and realtors appreciate the reports and especially the Create Repair List Cons Graphics and templates perhaps a little out of date. ( % -9.38) But otherwise I do not have any complaints. ( % 0.00)
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POSITIVE 🙂
2020/1
THE BEST THING OUT THERE Reviewed on // This software makes it so easy and convenient for my clients to access and review my reports. ( % 71.67) I can... ( % 0.00) This software makes it so easy and convenient for my clients to access and review my reports. ( % 43.33) I can not say enough great things about this product. ( % 40.00) Home Gauge does everything that I need and more. ( % 50.00) Pros This software is easy to use. ( % 43.33) Makes my job more efficient and professional. ( % 30.00) My clients love the reports that are generated. ( % 50.00) The reports are easy to understand and read. ( % 43.33) The tech support is AWESOME. ( % 100.00) I believe that this software makes me the best home inspector in my area. ( % 100.00) Cons Nothing this software does everything that I could ask for. ( % 0.00)
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POSITIVE 🙂
2020/1
The best inspection tool in my bag. ( % 100.00) Reviewed on // Less time in the field and less time editing per inspection allowing greater annual income. ( % 5.56) Less time in the field and less time editing per inspection allowing greater annual income. ( % 5.56) Pros Homegauge software is the pioneer in bldg inspection software. ( % 0.00) Extremely easy to understand at the end user level and very fast and detailed at the inspector level. ( % 36.44) Updates come multiple times a year, making the use of the software better and more efficient routinely. ( % 33.33) The program reduces time needed per inspection allowing greater income potential for inspectors. ( % 25.00) Cons I have no complaints about the program and the way in which I use it. ( % 0.00)
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POSITIVE 🙂
2020/2
Easy to use software Reviewed on // Pros Customer feedback on downloading and viewing the reports are outstanding. ( % 46.67) I've never had an issue with the report not being able to be viewed. ( % 50.00) From a customer standpoint . ( % 0.00) They always seem to have access anywhere they go as long as they have their credentials. ( % -5.00) . ( % 0.00) Cons What I least like about the software is It definitely takes time and lots of practice to change the formats, add and remove inspection items. ( % -15.00) It definitely takes time to get used to. ( % 0.00) Otherwise there really isn't any negative aspects to the software ( % -5.00)
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POSITIVE 🙂
2020/2
Home inspections Reviewed on // I do appreciate friendly quick response from Home Gage customer service technical support. ( % 23.61) I also... ( % 0.00) I do appreciate friendly quick response from Home Gage customer service technical support. ( % 23.61) I also am glad they are offering E&O insurance. ( % 50.00) I have the rest of this year with Hartford Insurance then will transfer to Home Gage Insurance. ( % 0.00) Friendly customer service keeps me with Home Gage. ( % 37.50) Ray Hernandez. ( % 0.00) Pros Great Customer service. ( % 80.00) Robust software that needs technical support to help me/us. ( % 0.00) I do wish I had a quick reference book in print to review and stay off my CPU. ( % 33.33) Cons I am Unfamiliar with functionality. ( % 0.00) Which is my responsibility to learn. ( % 0.00) I hear there is a defect software that can be purchased and added to Home Gage from InterNachi. ( % 0.00) I wish Home Gage added this defect list to shorten my typing time and report writing. ( % 0.00)
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POSITIVE 🙂
2020/1
Nothing Better Than HomeGauge Reviewed on // I've been using HG for nearly -years and my template has evolved to a work of art. ( % 30.00) HG has made it... ( % 0.00) I've been using HG for nearly -years and my template has evolved to a work of art. ( % 10.00) HG has made it so convenient to customize my template as the industry changes and new technologies are implemented. ( % 13.64) All of my employees are required to use HomeGauge. ( % 0.00) Pros I utilize the narrative format that simplifies the inspection report for Realtors and Buyers. ( % 0.00) HG Companion makes it extremely easy and convenient to document your report on your smartphone. ( % 43.33) The HG Repair List is the most AWESOME tool to provide to Realtors! ( % 75.00) Cons My competition uses it too, eliminating my advantage. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Using Homegauge Reviewed on // HomeGauge produces a professional looking report and the realtors love the Repair Request list... HomeGauge produces a professional looking report and the realtors love the Repair Request list function it gives them. ( % 30.00) Customer service has always been more than helpful. ( % 50.00) Just needs to streamline the interface of tablet report writing. ( % 0.00) Pros I like the overall format and abilities of software to upload, download and print reports. ( % 0.00) The report templates offer any type if configuration needed and formatting to my needs. ( % 0.00) Cons Using the tablet software during an inspection to write as i go is a cumbersome process. ( % 0.00) There are too many clicks to make on screen to get to write a comment and then one has to back out of that screen with multiple clicks to get to another location. ( % 16.67) I just want to choose a section and write. ( % 0.00) Process adds a significant amount of time during inspection relative to previous software i was using. ( % 6.94)
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POSITIVE 🙂
2022/9
Home Gauge produces results Reviewed on // Home Gauge has top notch products and customer services. ( % 50.00) It makes my job easier and my clients love... Home Gauge has top notch products and customer services. ( % 50.00) It makes my job easier and my clients love the end product. ( % 50.00) Pros I have been using Home Gauge for years. ( % 0.00) Seeing the product develop over time has been great to experience. ( % 80.00) I love the templates and presentation on the client end. ( % 50.00) My real estate agents are always complimenting the ease of review and overall presentation of the findings. ( % 10.00) Cons It is nice to see the report writer app improving and it will be great when I can have the report completed on site with arrows and notations in place from the app. ( % 70.00) I understand it is a work in progress and look forward to it. ( % 0.00)
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POSITIVE 🙂
2020/1
Couldn't imagine using anything else... ( % 0.00) Reviewed on // See above. ( % 0.00) See above. ( % 0.00) Pros After years of using HG software, I couldn't imagine using anything else. ( % 0.00) I've seen hundreds of other inspection reports in the years I've been a full time professional Home Inspector and nothing else compares. ( % 10.83) The look, feel, intuitiveness and ease of use far separates HG from other competitors. ( % -1.25) I get compliments all the time in the field from those who see my finished work everyday and my referrals generate from a sleek professional looking report. ( % -5.00) But it doesn't stop there, my website and email is all hosted through HG. ( % 0.00) It's the best, hands down, the best. ( % 61.48) Cons None. ( % 0.00) It keeps getting better with every update. ( % 50.00)
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POSITIVE 🙂
2020/1
Good, but room to improve. ( % 70.00) Reviewed on // Pros The work flow process, fast learning curve Cons I wish the finished report had the option for a bit more custom look. ( % 35.00) Additionally, in the last year, I've had more problems uploading than in the two previous years combined. ( % 11.11) Finally, Homegauge needs after hours support. ( % 0.00) Hume inspectors are put in the field all day. ( % 0.00) When we get home and start the finish process is when problems arise. ( % 0.00) It's also when the support team had gone home home for the day. ( % 0.00) Due to the time sensitivity of our work, often times it won't wait until the next day to resolve. ( % -6.25) Somebody that works the phones on the evening shift would be a game changer support wise. ( % 15.00)
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POSITIVE 🙂
2020/2
HomeGauge review Reviewed on // Pros Very user friendly. ( % 28.75) Excellent customer support. ( % 100.00) Cons Would like to have a cloud based software that I can use on site with a tablet. ( % 0.00) Do not like Home Gauge companion. ( % 0.00) It is not very functional. ( % -10.00) Hoping that HomeGauge will offer a cloud based version soon so that it is more useful in the field. ( % 40.00) . ( % 0.00)
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POSITIVE 🙂
2020/2
HomeGauge review Reviewed on // Taking photos in the appropriate areas of the software saves me a great deal of time. ( % 65.00) Taking photos in the appropriate areas of the software saves me a great deal of time. ( % 65.00) Pros I love how robust and flexible the software is for customizing. ( % 50.00) The developers have done an outstanding job anticipating all types of uses and contingencies that make this software very user friendly. ( % 35.83) The program can be tailor fitted to individual types of properties or used as a template for many similar properties. ( % 16.67) Cons I wish there was a way to move batches of photos from one component to another. ( % 0.00) Sometimes I will take photos on my companion device when I'm in the wrong component. ( % -50.00) Cutting & pasting each photo individually from one component to another is a pain. ( % -30.00)
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POSITIVE 🙂
2020/2
Great Deal Reviewed on // Got my life back. ( % 40.00) This software cut my report preparation time in half from the previous software I... Got my life back. ( % -11.11) This software cut my report preparation time in half from the previous software I used. ( % -16.67) Pros It is a stand alone software. ( % 0.00) No more MS word macro malfunctions. ( % -25.00) Great for organization of the data. ( % 80.00) And the versatile platforms allows you choice of field devises for gathering of the data. ( % 0.00) Cons The defect comments are note very strong. ( % 56.33) I had to import most of my defect comments from my previous software that I had improved over the years. ( % 16.67) However, it was not difficult at all to transfer the comments. ( % 25.00)
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POSITIVE 🙂
2020/1
Awesome product easy to use and manage my schedule. ( % 71.67) Reviewed on // The customer service is amazing. ( % 60.00) Anytime I have had an issue with the software they have been able... ( % 50.00) The customer service is amazing. ( % 60.00) Anytime I have had an issue with the software they have been able to figure it out immediately. ( % 50.00) The support team is quick and great to work with. ( % 56.67) They don't talk over your head. ( % 0.00) Home gauge also manages my website. ( % 0.00) I constantly receive complement on the site. ( % 0.00) If I need something changed or added, they have it done in less than hours. ( % -16.67) Pros Ease of use for me and my customers. ( % 0.00) Easy to track inspections and manage my schedule Easy to book appointments My website Cons I don't have any complaints. ( % 43.33) Keep up the great work! ( % 100.00)
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POSITIVE 🙂
2020/2
Homeguage for home inspections Reviewed on // Pros Makes my home inspections quick, easy amd organized Cons Customer service is sometimes difficult if we run into an issue Alternatives Considered Inform ERP Reasons for Switching to HomeGauge I didn't like the setup of Inform ( % 8.89)
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POSITIVE 🙂
2020/1
Thumbs up to homeguage Reviewed on // Home guage has been extremely helpful with any problems I have encountered. ( % -12.50) I was also very pleased... Home guage has been extremely helpful with any problems I have encountered. ( % 26.25) I was also very pleased with the job they did with my web site. ( % 65.00) Pros Customer support is very professional and easy to work with. ( % 28.17) Cons The separation between the program and on line takes some getting used to. ( % 0.00) Alternatives Considered Home Inspector Pro Reasons for Choosing HomeGauge Customer service was terrible. ( % -100.00) I felt like I was being scammed. ( % 0.00) Switched From InspectIT Reasons for Switching to HomeGauge Quality of the program. ( % 0.00)
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POSITIVE 🙂
2020/1
Home Gauge Reviewed on // Pros Easy photo upload. ( % 43.33) Easy Templates. ( % 43.33) Options on completion with Find First. ( % 25.00) Cons Cannot integrate to all templates offered when building the main template. ( % 16.67) Having check boxes for more than one summary, instead of programmed. ( % 50.00)
getappza
POSITIVE 🙂
2020/1
Home Inspection software Reviewed on // Overall my experience with homegauge is fantastic. ( % 20.00) The staff have always been more than helpful... ( % 50.00) Overall my experience with homegauge is fantastic. ( % 20.00) The staff have always been more than helpful and knowledgeable whenever I've had a question. ( % 50.00) Pros As a Home Inspector I have been using Homegauge for over years. ( % 0.00) I find that once the templates have been designed specifically to my needs it makes the report writing for an inspection very easy and saves a ton of time. ( % 56.33) I can constantly update the templates to make them even more efficient. ( % 25.00) Cons The software although easy to work with, can take a little while to get used to and even longer to personalize. ( % 12.29) But once complete it can really speed up the inspection and report writing process. ( % 15.00)
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POSITIVE 🙂
2020/2
Home Gauge For Residential Inspections Reviewed on // Pros I like the format and the overall use for residential inspections. ( % 0.00) I like the summary page and the repair verification page. ( % 0.00) I like the templates offered for easy selection. ( % 43.33) I like the fact that the software has good customer service and IT help. ( % 70.00) Cons The Commercial inspection report needs to look more professional and less like a residential inspection. ( % 10.83) The software also needs to add PCA reports for commercial. ( % 0.00) The software also needs to add PNA and reserve study. ( % 0.00)
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POSITIVE 🙂
2020/2
Good for business Reviewed on // Pros I love the simplicity of it. ( % 60.00) My clients can make there own addendum list of repairs , while reading the report as well. ( % 60.00) Customer service is very quick to help and respond, and its like talking with a co-worker. ( % 43.33) My reports look very professional, and I'm told that quite often by my clients and Realtors. ( % 13.00) Cons When I have a problem on the weekend, and have to wait till Monday to get resolved. ( % 0.00) I think it would be a good idea to have someone on call each weekend to help resolve problems. ( % 70.00)
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POSITIVE 🙂
2020/1
Easy to use and very manageable Reviewed on // Pros The fast and easy process for inserting pictures, notes, video, and attachments into the reports. ( % 31.67) Cons It would be nice to be able to customize the overall report template instead of just picking from the drop down list. ( % 23.61) Alternatives Considered Horizon Reasons for Choosing HomeGauge I wanted to make my reports more customizable Switched From InspectIT Reasons for Switching to HomeGauge Included templates to get started and easy to use. ( % 46.67)
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POSITIVE 🙂
2020/1
Novice to Pro Reviewed on // As long as I'm in the Home Inspection industry I will use HG. ( % -5.00) Over the years I have tried other... As long as I'm in the Home Inspection industry I will use HG. ( % -8.75) Over the years I have tried other softwares just to see if I like anything better. ( % 18.75) I have never left HG. ( % 0.00) Pros I have used HomeGauge since . ( % 0.00) I love the fact that the software is easy to use and understand it can grow with your business as your Company grows. ( % 46.67) I also really appreciate the Customer Service, they are very helpful and can get you back in business when issues come up or if you happen to make a mistake. ( % 13.33) Cons Sometimes changes come about slowly, but when changes do occur they are well thoughtful. ( % 5.00)
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POSITIVE 🙂
2020/1
Easy to use and customize Reviewed on // Pros I use this home inspection software daily. ( % 21.67) It confirms all areas of the home are inspected prior to leaving the premises. ( % 0.00) You have the option of conducting the report on a hand held device, loading pictures in the relevant category or using a separate camera and loading the pictures at home. ( % 40.00) The template can be customized for your input and report format for the customer. ( % 0.00) Customer service is top notch. ( % 50.00) Cons When moving photos from one section to another they change size. ( % 0.00) You have to double check the report prior to sending it to the customer to ensure photos aren't enlarged. ( % 0.00)
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POSITIVE 🙂
2023/5
HomeGauge The Only Choice for Me! ( % 0.00) Reviewed on // The software works flawlessly. ( % 100.00) The support is fantastic. ( % 40.00) It's been a wonderful years. ( % 100.00) The software works flawlessly. ( % 100.00) The support is fantastic. ( % 40.00) It's been a wonderful years. ( % 100.00) Pros I have been using home gauge for close to years. ( % 0.00) I will never consider switching to any other software! ( % -15.63) Cons There are several features I would like to see added. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Homegauge software Reviewed on // This software has been a big part of my success as an inspector. ( % 15.00) Many of the comments that I... ( % 50.00) This software has been a big part of my success as an inspector. ( % 15.00) Many of the comments that I receive from customers and realtors refer positively to my reports. ( % 36.36) Pros This is a comprehensive software that provides me with the opportunity to offer an inspection report to my customer that is complete, easy to understand, and generally easy to manipulate. ( % 32.22) Any questions that I have ever had about this software have been answered by the support team. ( % 0.00) Support personnel have always been readily available, friendly, and very competent. ( % 47.50) Cons It can sometimes be cumbersome with all of the aspects included in the templates. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Huge time saver - very intutive Reviewed on // I used to own a Home Inspection National Franchise, upon switching software to Home Gauge , I have... ( % 40.00) I used to own a Home Inspection National Franchise, upon switching software to Home Gauge , I have probably saved hours per day (PER DAY!!) ( % 93.75) - and that is priceless!! ( % 100.00) Pros ease of use / functionality, and customer interface / use is very simple! ( % 0.00) Cons There isn't anything i can think of in Cons - it continues to evolve, and any issues that i may experience are quickly addressed / resolved! ( % 41.67) Alternatives Considered Spectora Reasons for Choosing HomeGauge Left / did not re-new my home inspection franchise Reasons for Switching to HomeGauge ease of use and conversion ( % 0.00)
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POSITIVE 🙂
2020/1
Great Product Reviewed on // Home Gauge's Office provides detailed information for the business. ( % 60.00) Home Gauge's Office provides detailed information for the business. ( % 40.00) Pros Home Gauge is simple to use and creates an exceptional end product for my clients. ( % 33.33) Support is only a phone call away, if needed. ( % 0.00) Cons On going subscription costs in order to use the current versions. ( % 0.00)
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POSITIVE 🙂
2020/1
Top notch home inspection software Reviewed on // The customer service is the best. ( % 75.00) It is very comforting to know that there is someone to talk to... ( % 20.00) The customer service is the best. ( % 100.00) It is very comforting to know that there is someone to talk to when you run into a problem that you know there is a fix for. ( % 20.00) Pros The software is easy to use and customizable to fit the inspectors inspection style and methods. ( % 41.67) The software has different inspection templates for different types of properties which the inspector has the ability to create others. ( % 0.00) Cons I have not found a lot of issues with the program or the way I use it. ( % 0.00) I don't believe I follow a traditional method for its use but find the software adaptable to my style and method which I have never been disappointed with the software's abilities or performance. ( % -37.50)
getappza
POSITIVE 🙂
2020/1
Great Home Inspection Software Reviewed on // HomeGauge has reduced my report writing time. ( % 80.00) I also enjoy the interface with office management... HomeGauge has reduced my report writing time. ( % 40.00) I also enjoy the interface with office management software and correspondence. ( % 40.00) Excellent customer service but wish they were available later for Pacific time zone Pros Ease of use and ability to edit in the field on handheld device. ( % 46.67) Cons Lack of location in report to report positives of the home. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Invaluable Reviewed on // I would not be in business without the software. ( % 0.00) The user friendly setup is easy for my clients... ( % 40.42) I would not be in business without the software. ( % 0.00) The user friendly setup is easy for my clients to use and they love it. ( % 43.61) Pros Leading edge in my industry. ( % 0.00) The convenience of the tech cut my time in half and catapulted my business to the top. ( % 16.67) Cons There is a learning curve, but plenty of support is included. ( % 0.00) Alternatives Considered Home Inspector Pro Reasons for Switching to HomeGauge Customer service ( % 0.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge for RV Inspections Reviewed on // HomeGauge report takes me hours to complete. ( % 10.00) There are areas that are redundant, and you are... HomeGauge report takes me hours to complete. ( % -5.00) There are areas that are redundant, and you are answering the same inspection points twice under different tabs in the report (Inspection Items and then go back and have to answer Styles and Materials). ( % -5.00) For example, inspecting a kitchen has items: Stove, Refrigerator, Sink, Microwave, dishwasher, drawers, counter tops,etc. ( % 0.00) With the Homegauge "Walk sheets, or even with the companion device, you first have the Inspection Items and have to go through all of the items answering the Inspections Points questions. ( % 25.00) After going through all those items, you have another tab Styles and Materials, and then you have to go back through the kitchen looking at the same items: Stove, Refrigerator, Sink, Microwave, dishwasher to answer the Styles and Material questions. ( % 0.00) Would be so much easier if when you were at the Stove section in the inspection template it asked all the Styles and Materials questions, and then the inspection points so you are done with Stove, and then have you move onto the Refrigerator - instead of having to go though the same items twice. ( % 10.00) Pros I like that the NRVIA organization has a standardize format for RV inspection reports. ( % 0.00) It has an boilerplate format that covers most all aspects of reporting on an RV inspection. ( % 20.00) Cons .) ( % 0.00) You end up covering the same inspection points twice because HomeGauge Walk sheets and report input have two different tabs: Inspection Points and Styles and Materials, forcing you to flip pages or going back to the same item twice. ( % 0.00) .) ( % 0.00) HomeGauge templates are a boilerplate covering most all aspects of an inspection. ( % 20.00) It is not easy to modify the templates for an inspection. ( % -21.67) If you do not need % of the sections in the boiler plate, you still have to tab through, or answer, or report N/A for % of the form. ( % 0.00) Have not found HomeGauge easy to modify templates. ( % 43.33)
getappza
POSITIVE 🙂
2020/1
Truth about HomeGauge Reviewed on // The ease of access and use make my job so much easier and the constant upgrades and user friendly... ( % 19.17) The ease of access and use make my job so much easier and the constant upgrades and user friendly flow of the software delights the agents I work with and clients. ( % 19.17) Makes even an average Joe like me look professional. ( % -2.50) Pros Ease of use and Technical support. ( % 0.00) The pictures on the fly and auto comments make the experience with my client more informative . ( % 65.00) I have time to explain what is going on and can still give a detailed comment and pictures to the report . ( % 40.00) If there is a problem with the software or I'm having trouble with the software I have always been able to contact tech support and found that every time the problem was easily solved and that most times it wasn't the software but the user . ( % 30.83) Cons I thought long and hard and just could not find anything that disappointed me or I disliked. ( % -32.29)
getappza
POSITIVE 🙂
2023/5
Home Inspector Reviewed on // Pros I have used Home Gauge since I started as a Home Inspector. ( % 0.00) The functions of Home Gauge will give you the tolls to write a compliant inspection report that will help protect you from client's complaints. ( % 0.00) I am a mentor for future Home Inspectors and I always recommend a future inspector to consider Home Gauge. ( % 0.00) I am also a State committee member of the Licensing board and I refer to Hone Gauge when reviewing complaints. ( % 0.00) Cons I have had only positive experiences with Home Gauge. ( % 11.36)
getappza
POSITIVE 🙂
2020/1
Great inspection software tool. ( % 80.00) Reviewed on // Before agreeing to employment with Flyhomes LLC I used this program for my personal inspection... Before agreeing to employment with Flyhomes LLC I used this program for my personal inspection business since . ( % 0.00) I feel that it is a great tool for inspecting and would highly recommend incoming inspectors to this business jump on board. ( % 48.00) Pros I have a team of inspectors that use the software. ( % 0.00) It is easy to teach to new inspectors for both manipulation of the program and use. ( % 28.48) Cons Our company is located in Seattle. ( % 0.00) I would like to be able to reach tech support by phone beyond pm EST. ( % 50.00) There are some software glitches that need correction. ( % 0.00) Occasionally the program informs us that our subscription has expired there is a work around, but I have a CC on file and this is never true. ( % -8.75) Creating a mobile version where inspections could be completed and sent from a cellular device would also be beneficial. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Best Inspection Software. ( % 100.00) Reviewed on // Using HomeGauge to produce our reports, has been essential to our company's success. ( % 15.00) I could not... ( % 0.00) Using HomeGauge to produce our reports, has been essential to our company's success. ( % 15.00) I could not imagine a better software being on the market (I do not know, we were hooked from the free trial over years ago). ( % 45.00) Being able to adjust the templates, to best suit the inspection we are performing and the report we are producing, is great. ( % 76.67) The software helps to provide us peace of mind, knowing that if we are doing our job going through the home and following our templates, it is extremely difficult to miss something of significance. ( % -25.00) Pros The thouroughness of software, and being able to adjust the individual templates to best suit the inspection we are performing. ( % 50.00) The report presentation is impeccable. ( % 75.00) Cons I have no overall complaints about HomeGauge. ( % 0.00) There have been minor glitches, a couple times over + years, that customer service quickly worked out. ( % 14.17)
getappza
POSITIVE 🙂
2020/1
No more upgrades. ( % -25.00) Reviewed on // Overall good, could be better. ( % 40.00) Hate to see the new companies coming out with better features and... ( % -5.45) Overall good, could be better. ( % 40.00) Hate to see the new companies coming out with better features and ease of use. ( % -5.45) Pros Easy to customize. ( % 43.33) Nice looking reports. ( % 60.00) Cons Upgrades remove features. ( % 0.00) Company ignores suggestions Manipulation and highlights for images need to be better ( % 50.00)
getappza
POSITIVE 🙂
2020/1
Excellent Product, Hands Down THE BEST! ( % 61.48) Reviewed on // I'm able to efficiently draft reports which frees time to schedule more inspections. ( % 50.00) A win win! ( % 90.00) I'm able to efficiently draft reports which frees time to schedule more inspections. ( % 50.00) A win win! ( % 90.00) Pros Software enables me to efficiently write reports in a FRACTION of the time I used to spend with other software products. ( % -12.50) Technical support, though rarely necessary, is excellent. ( % 33.33) Scheduling, notification emails, report delivery, user interface all top notch and simple to implement. ( % 25.00) Videos and degree photography a great plus too. ( % 80.00) Honestly I couldn't be happier. ( % 60.00) Cons I really don't have any gripes with the software. ( % 20.00) I would recommend increasing the number of reports allowed into the cloud from to . ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great product & support service Reviewed on // Probably the biggest plus about Home Gauge was the support service. ( % 80.00) When I first bought it I... ( % 25.00) Probably the biggest plus about Home Gauge was the support service. ( % 0.00) When I first bought it I attended a couple of the free training classes offered. ( % 32.50) There were a few times when I ran into a problem especially with the Companion or something on my computer, but when I called Home Gauge they were able to get the problem solved so I could finish my report & get it onto my customer. ( % 10.00) Pros It is very versatile & can be easily edited. ( % 31.67) I don't think there was a home inspection that I did that I didn't edit or tweak the program a little bit to customize it for that particular inspection. ( % -1.04) I loved it. ( % 70.00) Cons One thing I did not like was when I copied the report from one computer to another, the date & time changed. ( % 0.00) The original date & time was changed to the current system date & time even though no change was made to the report. ( % 18.75)
getappza
POSITIVE 🙂
2020/1
Mostly Satisfied User, but with Wishes Reviewed on // I'm happy with how comprehensive the HG software is, but find it a bit cumbersome and time... ( % 65.00) I'm happy with how comprehensive the HG software is, but find it a bit cumbersome and time consuming to navigate and use. ( % 80.00) It still has a technical feel rather than a user feel. ( % 0.00) I have had to develop my own work-around's in order to get the end results that I need for my reports. ( % 60.00) The software could be much more user friendly and eloquent and time efficient. ( % 43.75) The HG Companion software has those issues too. ( % 0.00) Because of the time HG requires to refine my reports I have found myself looking at other options so I can hope to have a life rather than spending entire evenings writing reports. ( % -6.25) Pros I like how comprehensive the HG software is. ( % 0.00) The developers have done a good job covering a vast majority of the concerns and needs of home inspector users. ( % 35.00) Cons The length of time it takes to edit and refine reports after performing an inspection with the HG Companion software on my iPhone. ( % 0.00) After doing an inspection that takes or more hours, I must spend almost an equal amount of time refining the report on my PC before I can be confident enough to send the report to my clients as an end product. ( % 25.00) My biggest wish would be to greatly reduce the time it takes to complete a report in HG. ( % 45.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge Rocks Reviewed on // Pros The Versatility and investment to new features. ( % 13.64) Cons There isn't anything I dislike about it! ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Overall Great Software! ( % 50.00) Reviewed on // Have been very happy with the quality and speed of customer support! ( % 100.00) Have been very happy with the quality and speed of customer support! ( % 100.00) Pros Ability customize the templates is the best aspect, following by allowing for a lot of information to be entered quickly while onsite at an inspection. ( % 44.44) Cons Leak of ease in customizing notifications about when a client as signed a service agreement or paid online...I know this information can be sent to an administrator, but us little end users need this information too and our admin cannot find a way to share this with us. ( % -18.75) I would love to see more development of the HomeGauge cell phone app...currently it is pointless for how we run our business, if that app could allow us to see who has paid online and/or take a phone signature via the app that would be AMAZING! ( % 37.50)
getappza
POSITIVE 🙂
2020/1
HomeGauge Inspections Reviewed on // Pros The ease of use. ( % 0.00) The program can be installed on my phone and the complete inspection done before I leave the inspection site. ( % 10.00) Cons I purchased this program from the inception of my company. ( % 0.00) I haven't had any issues with the program. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Very good inspection software package Reviewed on // HomeGauge lets me write a complete professional report in under one hour. ( % 37.00) HomeGauge lets me write a complete professional report in under one hour. ( % 10.00) Pros I like the templates and the ease of modifying them while writing reports. ( % 0.00) Cons Some of the prewritten descriptions have grammatical and spelling errors. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Powerful tool Reviewed on // Overall my experience has been very good & I'm happy with going with HomeGauge. ( % 50.25) I was primarily... ( % 40.00) Overall my experience has been very good & I'm happy with going with HomeGauge. ( % 57.00) I was primarily looking for a way to write better reports faster. ( % 45.00) HG does that and much more. ( % 50.00) I've only been using it about a month and trying to get familiar with one aspect at a time. ( % 18.75) There is a lot of functionality that I haven't gotten into yet but plan to over time, especially managing appts. ( % 0.00) It took me a while, and quite a few phone calls to support, but I am getting used to all the screens and where to find things, so my confidence is increasing. ( % -20.00) Pros I like the ability to build templates and create reports that are consistent, easy to read, and look good. ( % 46.11) I like the picture management and ability to annotate. ( % 0.00) The checklists and prompts are very helpful and avoid missing things during the inspection process and subsequent reporting. ( % 0.00) The online platform is very powerful and eliminates the need to email reports as clients get an email with login and they grab the report and other info right on the web from wherever they are. ( % 18.36) The software is not super easy to learn but the on-line info is good and phone support is excellent. ( % 49.17) Cons The way some legacy features are handled were/are confusing to me. ( % -30.00) Support has helped me sort it out. ( % 0.00) It helps to have some tech background or someone to help you with web type issues. ( % 0.00) I would not recommend it to old-school lone rangers unless they are patient and willing to take the time to watch alot of you tube videos and read FAQs etc. ( % 25.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge Software Review Reviewed on // I left one of, if not, the largest home inspection companies two plus years ago. ( % 0.00) I purchases the... ( % 0.00) I left one of, if not, the largest home inspection companies two plus years ago. ( % 0.00) I purchases the software and support packages from HomeGauge, worth every penny. ( % 30.00) They really did help make my transition from previous company very smooth. ( % 18.44) Pros The custom features available coupled with great support from the company. ( % 60.00) Cons The custom features of software are amazing but a little overwhelming at first. ( % 29.06) However, It was just a quick call to HomeGauge for support. ( % 33.33) They even took control of my computer once to show how easy it really is to make desired changes. ( % 31.67) It is like getting a new phone or computer and you over think steps necessary to complete your task... Don't be afraid to break it, they will happily fix... ( % 8.73)
getappza
POSITIVE 🙂
2020/1
I've been using HomeGauge for over years! ( % 0.00) Reviewed on // With homegauge I was able to look like a seasoned professional, even when I was new to the... With homegauge I was able to look like a seasoned professional, even when I was new to the business. ( % 24.66) Now, with business insights, it makes doing my taxes and tracking my revenue so much easier. ( % 20.00) Pros The cost and ease of set up was the selling factor for me back in . ( % 0.00) I could lease the software affordably, which was important to me as a startup company. ( % 40.00) Now, I love HomeGauge because the reports are robust and VERY impressive. ( % 75.00) The home buyers I serve love all the detail in the reports and how easy they are to read and receive. ( % 46.67) Cons As with all software, there was a learning curve. ( % 0.00) You can edit EVERYTHING in this software, so it's a little overwhelming at first. ( % 18.75) But software support is super helpful and friendly. ( % 35.42)
getappza
POSITIVE 🙂
2021/2
Good software, difficult to learn and utilize Reviewed on // It was more hassle than it was worth to me. ( % 25.00) I'm a simple guy that doesn't want a lot of complexity.... ( % 0.00) It was more hassle than it was worth to me. ( % 40.00) I'm a simple guy that doesn't want a lot of complexity. ( % 0.00) I just want something simple that works and this is NOT it. ( % 0.00) I purchased another program for my inspection reporting needs. ( % 0.00) Pros Ability to add all photos at once is a benefit that can save time. ( % 0.00) Cons Report writing did not follow a logical process in the program. ( % 25.00) It's like whoever developed the program had no clue how it would be used by the typical end user. ( % -3.33) Difficult to customize the program, e.g. ( % -50.00) adding my own company logo. ( % 60.00) Creating auto comments was cumbersome and the standard comment lists available were generally not very good. ( % -1.83) Writing of the first few reports is almost a completely manual process that takes a LOT of time from the user. ( % 5.00) Eventually, over a longer period of time, it's possible to sort it out and make the setup decent and usable... but not out of the gate. ( % 8.33) Not at all. ( % 0.00) Alternatives Considered EZ Home Inspection Software Reasons for Switching to HomeGauge I didn't. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge Review Reviewed on // I was with a franchise in the past (WIN) and was looking for a new software, I feel that I found... ( % 22.88) I was with a franchise in the past (WIN) and was looking for a new software, I feel that I found what I needed with Home Gauge. ( % 22.88) The reports look extremely professional and the support I receive is excellent. ( % 55.00) Thanks! ( % 25.00) Pros The support that I receive is the most valuable to me. ( % 50.00) It doesn't matter to whom I speak the person is most professional and helpful. ( % 30.00) Cons There are issues, for someone that is not computer software specialist it is difficult to navigate and function. ( % -50.00) An example would be that if a change is made by a agents bio, it need to call in and have it changed. ( % 0.00) It would be nice if it was a simple adjustment I could do. ( % 30.00) I know that some of the issues that I have are probably my own fault. ( % 60.00)
getappza
POSITIVE 🙂
2020/1
Actively seeking a change Reviewed on // I'm really not. ( % -11.67) At this time, I feel like its causing more problems than solving. ( % 50.00) I'm really not. ( % -10.00) At this time, I feel like its causing more problems than solving. ( % 50.00) Pros I like the format and final product and photo input. ( % 0.00) Cons Not web based. ( % 0.00) Reports take way too long. ( % -5.00) Companion UI is not intuitive. ( % 0.00) Alternatives Considered Home Inspector Pro Reasons for Choosing HomeGauge Photo input Reasons for Switching to HomeGauge Price ( % 0.00)
getappza
POSITIVE 🙂
2020/2
The HomeGuage product and staff are the best around. ( % 100.00) Reviewed on // Nothing but satisfaction. ( % 0.00) Nothing but satisfaction. ( % 0.00) Pros The personal attention and courtesy given no matter what the issue. ( % 0.00) Cons Not being able to update agent information without calling in. ( % 50.00) (But I do understand). ( % 0.00) Alternatives Considered Home Inspector Pro Reasons for Choosing HomeGauge Manual to electronic. ( % 0.00) Reasons for Switching to HomeGauge Training ( % 0.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge review Reviewed on // I have always had a good experience. ( % 70.00) I have always had a good experience. ( % 70.00) Pros I Have used this product since , I have seen the user friendly software change over the years. ( % 37.50) More features keep getting added that help my business look professional and keep ahead of the competition. ( % 30.00) When I first started with HomeGauge I used to talk to customer service and they would walk me through my problem. ( % 25.00) Now I have not needed to talk to customer service for the past few years, everything is so easy to do and I can customize a report to fit my clients. ( % 9.58) Cons I do wish the software would allow me to do quarterly reports to make taxes easier. ( % 0.00) Alternatives Considered Home Inspector Pro , D Inspection System and InspectAll Reasons for Choosing HomeGauge I did not like the look , format and it was too hard to use when I was trying to start my business. ( % -29.17) Switched From Home Inspector Pro Reasons for Switching to HomeGauge Easy to use, I was able to concentrate on doing inspection and getting the reports to my clients, instead of spending hours trying to figure out how to fill out the template and use the features of the other software. ( % 26.94)
getappza
POSITIVE 🙂
2020/2
Sold on Homegauge Reviewed on // I have a business advantage over many home inspector competitors in that I can type well. ( % 50.00) I have a... ( % 0.00) I have a business advantage over many home inspector competitors in that I can type well. ( % 50.00) I have a good, ever-improving library. ( % 70.00) These assets allow me to inspect a house, discuss my findings with my client, show him/her my completed report and email it to the client and their realtor before I leave the property. ( % 0.00) With Homegauge I provide immediate results at the end of each and every transaction. ( % 0.00) Pros I have used the Homegauge software for + years. ( % 0.00) My stakeholders (realtors, mortgage lender, clients) love my reports. ( % 50.00) How do I know? ( % 0.00) I can tailor my reports to be very readable and concise. ( % 15.00) I have elected to keep my reports simple yet convey all the information the client needs or wants to know as he/she moves through their real estate transaction. ( % 13.33) I rarely get a phone call asking for further explanation or to clarify statements. ( % 15.00) The support I receive when I have a question or problem is outstanding. ( % 50.00) I always get a very patient, knowledgeable staffer to solve my issues. ( % 20.00) I have been approached by other software reps to change but no other can measure up. ( % -3.13) Cons I am not a techno guru by any measure. ( % 0.00) I can't think of any changes I would like to see. ( % 0.00) I am happy with what I have. ( % 80.00)
getappza
POSITIVE 🙂
2023/6
Almost a decade of use Reviewed on // As an experienced user with almost ten years under my belt, I've got to admit that if I weren't set... As an experienced user with almost ten years under my belt, I've got to admit that if I weren't set in my ways, and if I could persuade my inspectors to do the same, I'd switch to a different software program in a heartbeat, bidding farewell to HomeGauge. ( % 26.67) Pros The ability to take pictures and videos from your phone directly and indirectly and have it in the program is critical. ( % 5.00) As for the service team, they are the epitome of friendliness. ( % 0.00) Despite encountering issues almost daily, they are always apologetic and understanding. ( % 0.00) It's like having a helpful friend on the other end of the line, always ready to lend a listening ear and a solution to any problem. ( % 3.75) Cons Getting a report from your phone to the computer can be a real headache, and additional forms like the four-point and wind mitigation forms make the process even more frustrating. ( % 10.00) It's like pulling teeth! ( % 0.00) Scratch that; it is worse. ( % -40.00)
getappza
POSITIVE 🙂
2020/1
A young guy's opinion on HI software Reviewed on // Positive. ( % 16.36) The people are nice, smart, and helpful. ( % 40.71) The software does what I need even if it is... ( % 0.00) Positive. ( % 22.73) The people are nice, smart, and helpful. ( % 40.71) The software does what I need even if it is buggy. ( % 0.00) It does a good job of it and has made our business better. ( % 60.00) Pros The templates are very easy to customize. ( % 56.33) They look great. ( % 80.00) Our clients rave about how professional, detailed, and easy to read our reports are. ( % 31.11) HomeGauge allows me to create a better report than my competition. ( % 50.00) Cons Bugs in the software. ( % 0.00) Black photos. ( % -16.67) s are a mess. ( % -17.50) Merging the reports can wipe out report attachments causing me to lose hours of work. ( % 0.00) The software is frustrating to use between two inspectors when we need to modify something in the reports or templates. ( % -40.00) It's always "who's side is it on?" ( % 0.00) or "can you exclude this from your template because my side doesn't have it." ( % 0.00) It makes the editing process take longer with two inspectors. ( % 0.00) Alternatives Considered Home Inspector Pro , Inspection Support Network and Spectora Reasons for Switching to HomeGauge Met them at a conference. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Trouble free report writing Reviewed on // Pros Home Gauge can be customized in detail. ( % 10.00) There are many common defects found in most homes that require some type of notation in a report. ( % 23.33) I am able to draw that comment from my pre-written list and insert it quickly into the report. ( % 41.67) This saves time and avoids confusion about the topic. ( % 0.00) I am also very grateful for the wonderful tech support from the very knowledgeable staff. ( % 46.67) They are responsive and diligent in helping me solve any questions I might have about the software. ( % 0.00) The system is even very helpful to my clients and agents with the Request List function. ( % 20.00) They love it! ( % 62.50) Cons A few of the photo editing functions are awkward to use, but I've learned to work around them. ( % -40.00)
getappza
POSITIVE 🙂
2020/1
Versatile Reviewed on // Missing something in an inspection is difficult with the software notification when something is... ( % -35.00) Missing something in an inspection is difficult with the software notification when something is not filled out. ( % -30.00) Pros If your looking for a high quality report HomeGauge has the tools to do it. ( % 16.00) Very configurable to adapt to your methods and stile of inspection. ( % 20.00) Great customer interface! ( % 100.00) Cons It's not simple to set up especially if you have a specific idea of what you what your end product to look like. ( % 0.00) There seems to be a few bugs although to be fair it may be the operator. ( % 25.00)
getappza
POSITIVE 🙂
2021/1
Homegauge ROCKS! ( % 0.00) Reviewed on // Customer service is outstanding and the company is always updating & with improvements as recommenda... ( % 50.00) Customer service is outstanding and the company is always updating & with improvements as recommendations are heard. ( % 50.00) Pros Lots of options for customization & software allows a very easy interface with the clients,agents & inspectors. ( % 56.33) Software is best home inspection Software out today!!! ( % 100.00) Cons Improve the Companion App to allow more cohesiveness between the desktop & tablet. ( % 50.00) I wish it was easier to navigate the report options to change comments & diagrams easily. ( % 43.33)
getappza
POSITIVE 🙂
2020/1
Home Gauge Software Reviewed on // The customers and Realtors like how easy it is to use at their end. ( % 43.33) I get new Realtors and they... ( % 13.64) The customers and Realtors like how easy it is to use at their end. ( % 43.33) I get new Realtors and they like so much, they will recommend me to their clients. ( % 16.82) Pros The software is very custom-able. ( % 20.00) I used a book before I purchased the software and was used to that format, and I was able to customized the software to what I wanted. ( % 50.00) The software is easy to add pictures to, and easy to understand. ( % 43.33) I bought the program from Home Gauge and that was it, no more money going out for updates. ( % -25.00) Home Gauge also comes up with very good additions to the software that really help out my customers and their Realtors. ( % 55.50) When I bought Home Gauge software, I looked at nine different software packages, and chose Home Gauge for how easy it was to customize. ( % 21.67) Cons There is a lot of things in the software I do not use, that would help my business, that I personally have a problem comprehending. ( % 0.00) I am an older inspector, and did not have computers when I grew up. ( % 16.67) I have to get my grown up children to help me get through it. ( % 0.00)
getappza
POSITIVE 🙂
2023/3
Stop and read!! ( % 0.00) Homegauge wont let your buyer open your report unless they get insurance... ( % 0.00) Reviewed on // I wish I never spent a month for seven years plus the cost of the app so that homegauge can use... ( % 5.00) I wish I never spent a month for seven years plus the cost of the app so that homegauge can use our customers to force them to get insurance quotes. ( % 5.00) Pros This is very disturbing but now Homegauge is taking your customers information by forcing them to give them their phone number and emails to get insurance quotes, moving etc before being able to open up the report that they paid for. ( % -5.00) In other words, you are advertising, getting business based on your good name and Homegauge is using that information to get business. ( % 28.75) We have asked many times but they refuse to change this policy. ( % 50.00) I believe that people will complain and inspectors will lose business because of it. ( % 0.00) Cons Forcing our customers that we work hard for, using them to make money ( % -29.17)
getappza
POSITIVE 🙂
2020/1
Extremely Robust Inspection Software Reviewed on // The ability to input details for the inspection in one place and distribute that information into... ( % -12.50) The ability to input details for the inspection in one place and distribute that information into my calendar, pre-inspection agreement and inspection report is a big time-saver. ( % 0.00) It also helps eliminate input errors. ( % 0.00) Pros I've been using HomeGauge for six years, and it has been a fantastic product. ( % 40.00) It allows me to seamlessly perform home inspections (using the mobile app), make final notes & edit pictures (desktop software) and communicate with clients and agents, handle pre-inspection agreements and accept payments (web dashboard.) ( % 5.00) The CRL (Create Request Lists) feature is a big hit with agents. ( % 0.00) I love the ability to force clients to pay for the inspection and sign their pre-inspection agreement before they can access the report. ( % 50.00) Tech support is always quick to respond and very helpful. ( % 26.67) Cons It would be nice to have access to support staff after normal business hours - I often write my reports in the evenings. ( % 37.50) Support for Apple products would be nice as well. ( % 60.00)
getappza
POSITIVE 🙂
2020/2
Solid package of services to manage our business Reviewed on // Love it. ( % 25.00) Fast customer support, solid stable program, clients love the final product (report),... Love it. ( % 24.00) Fast customer support, solid stable program, clients love the final product (report), Speed/ease of use. ( % 17.50) We use their other add-on services such as website design- just a great overall package and I feel its our secret weapon when I hear other inspectors complaining about their various programs they have to tie together. ( % 2.14) Pros Laser focused on primary needs of a home inspection business. ( % 40.00) Report writing, scheduling, invoicing and payment processing, online report delivery... Customization and adaptable as the company has grown. ( % 0.00) Cons It took a few months to get really good at the software, but now that we know how to use it, we are very quick and efficient. ( % 31.11)
getappza
POSITIVE 🙂
2018/8
Good Product Reviewed on // We have Many copies of this software and were hardcore supporters for many years, The delay in... We have Many copies of this software and were hardcore supporters for many years, The delay in updates forced us to go in a different direction and while we paid for services for many years that we really did not use as part of our profile when we cancelled services we were cut off from our stored reports. ( % 34.44) and as there is not a good backup system, these are not available to us Pros Fairly easy to use with a minor learning curve. ( % -4.17) has the ability to use a mobile version that speeds up the process. ( % 0.00) Great customer service. ( % 80.00) Cons The overall look and feel of the program is a bit behind the times however is better than some. ( % 3.33) The ties to third parties are a bit concerning. ( % 0.00) The worst part is that you are forced to pay a monthly fee in order to integrate the mobile software (although there are some ways around it) and it is not a live software so data loss from equipment failure is a concern and the ability to store photos outside of the program is tricky and you have to install a secondary camera app in order to have the photos accessible in you gallery. ( % -23.00)
getappza
POSITIVE 🙂
2020/2
User Friendly Reviewed on // Pros It is user friendly once you get the hang of it. ( % 37.50) Moves quickly and easily through the tabs. ( % 38.33) Photos upload easily and easily transported into the report. ( % 43.33) Cons Cloud transfers seem "bulky". ( % 0.00) Formatting capabilities of the report seem antiquated (can't seem to completely transform the formatting the way we want it) although they have come along way over the years and does offer alot of personalization. ( % 10.00) Integration with ISN is poor. ( % -40.00)
getappza
POSITIVE 🙂
2020/1
Highly recommended Reviewed on // Homegauge software is so reliable that I have not had to "think" about my report software for many... Homegauge software is so reliable that I have not had to "think" about my report software for many years, allowing me of focus on company growth. ( % 38.67) The software is reliable, customer service is friendly and helpful allowing my to focus on my clients needs first. ( % 31.25) Pros This software is easy to learn, easy to use, easy to customize to your needs. ( % 43.33) Report delivery and integrated customer reviews is very useful. ( % 39.00) Customer service is friendly and helpful. ( % 37.50) Cons The software/user dashboard is not friendly for multi-inspector firms. ( % -18.75) There are no "permissions" options to allow various amounts of access. ( % 0.00) Example, owner would have access to all the features, reports for all inspectors, all inspectors calendars, access to all contacts. ( % 0.00) Inspectors would have limited access to only their reports and calendar, with no access to company contacts or customization options. ( % -3.57) Due to the limitation, I have chosen to send reports outside of HG, which then limits my clients use of some of the HG features that I really like. ( % 2.50)
getappza
POSITIVE 🙂
2020/2
HomeGauge Home Inspection Software Review Reviewed on // HomeGauge software has "Time Release Messages" built in to send to you customers, or you can add... HomeGauge software has "Time Release Messages" built in to send to you customers, or you can add your own. ( % 60.00) Automatically send out inspection reminders. ( % 0.00) Pros Simple, Everything! ( % 0.00) Easy to use. ( % 43.33) Easy to make changes. ( % 43.33) Has the ability for you to make different templets for different types of inspections, example, Pools & Spa Inspections. ( % 0.00) Support is one of the best I have ever had the pleasure of using. ( % 100.00) All the people I have met, and talked with from HomeGauge are extremely friendly, helpful, and knowledgeable. ( % 37.50) HomeGauge is always making improvements and innovations to there software. ( % 0.00) They are out ahead of the rest, the rest copy HomeGauge. ( % 0.00) Cons Have not found any yet! ( % 0.00) I did find a problem with Capterra. ( % 0.00) They are asking for feed back on a "Home Inspection" software, yet they do not list "Home Inspection" in there choice of industries. ( % 0.00) I guess with that comment I blew my chance for the $$$$$. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great software all in one! ( % 100.00) Reviewed on // Pros I love this software because it has everything I need for my company in one software. ( % 50.00) From the software generating reports, scheduling, keeping track of inspections per month, sales revenue, etc. ( % 0.00) Plus customer service is always a call away, with no long holding times, and get your problems fixed instantly. ( % 4.17) Definitely would recommend! ( % 0.00) Cons The updates tend to always have bugs and the system should be a bit more personal to each company. ( % 25.00)
getappza
POSITIVE 🙂
2020/1
Working with Home Gauge Software Reviewed on // I am refining my business operations to provide more timely services for commercial and residential... ( % 25.00) I am refining my business operations to provide more timely services for commercial and residential property inspections. ( % 25.00) Home Gauge techs have been a great help. ( % 80.00) When problems do arise, they are quickly resolved by tech support. ( % 33.33) They offer superior support compared to other software programs that I've used in the past. ( % 10.83) Pros I like almost everything about the software. ( % 0.00) Data entry is straightforward and the comments library is easy to edit and refine. ( % 40.42) It works well on hand held devices and the desktop. ( % 0.00) Cons Sometimes the spacing on the report documents has been problematic, but over time this is improving. ( % 0.00) I would like to see this software have more cross platform compatibility between IOS and PC environments. ( % 25.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge is Awesome! ( % 100.00) Reviewed on // We are told by many Realtors they love our reports. ( % 50.00) HomeGauge has allowed us to make our reports... We are told by many Realtors they love our reports. ( % 50.00) HomeGauge has allowed us to make our reports great. ( % 80.00) I can't say enough about the support offered by the staff at HomeGauge. ( % 0.00) Pros The HomeGauge software is extremely user friendly. ( % 12.50) After performing an inspection, the last thing I want to do is take hours writing the report. ( % 0.00) I am able to input all information into the software at the time of the inspection, with final tweeking taking only minutes once I sit down to finalize the report. ( % 8.61) If I do have a question, the support offered can not be beat. ( % 0.00) Cons Since I used this software ALL day as the administrator of our company, I have the Dashboard up all the time. ( % 0.00) When I haven't been active for awhile, I have to re-log in. ( % -13.33) That is the ONLY thing I can think of. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great Customer Service! ( % 100.00) Reviewed on // Overall I really like Homegauge and would recommend it to a person looking for a Home Inspection... ( % 10.00) Overall I really like Homegauge and would recommend it to a person looking for a Home Inspection software. ( % 10.00) Pros When there is an issue or I just need to figure out how to do something on the software, I call and always get a real person and who is pleasant as well as always helps to resolve my issues. ( % 46.67) Rare these days so felt they deserve props for that. ( % 30.00) I think the ease of use is nice since I'm somewhat technologically challenged and so struggle with either too many options, or a platform that's not very intuitive. ( % 33.33) I am yet to take advantage of many items to customize it further, but cool that I can! ( % 31.25) :-) Cons My biggest gripe is that you cannot insert arrows, circles, etc., into the report in the field. ( % 50.00) You can on a desktop but when I get home I want to spend it with my family and not tweaking all my reports before I can send them out. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Why HG Should Be Your Go To Software Reviewed on // Pros The Companion is so easy to use and has greatly reduced my time in writing reports. ( % 61.67) Being able to accept credit cards through HG is a piece of cake as it locks them out until payment is received. ( % 50.00) My agents and clients love the CRL as this simplifies the process of making repair requests from the seller. ( % 50.00) The integration of photos from outside sources is effortless and taking photos from within the software is nice because they end up right where I want them. ( % 29.52) And did I mention the videos! ( % 0.00) You can't argue with a picture or video! ( % 0.00) Cons My only con is probably due to user falderal. ( % -6.25) I struggle with updating my template and getting it back to the Companion. ( % 0.00)
getappza
POSITIVE 🙂
2023/5
HomeGauge is inspectors best tool Reviewed on // I manage time with HomeGauge. ( % 100.00) Very professional company backs their product with stellar service... ( % 19.00) I manage time with HomeGauge. ( % 0.00) Very professional company backs their product with stellar service and employees are genuine and experts. ( % 26.00) Pros Easy to use. ( % 43.33) Customizable as desired. ( % 0.00) Customers, Realtors, Builders like product. ( % 0.00) Saves hours of time. ( % 0.00) They also manage website and SEO. ( % 0.00) Cons The only issue that I can think of might be the insurance solicitation offers from the affiliated company. ( % 5.00) I have not had anyone say anything in several thousand inspections, but have heard a few people complain. ( % -10.00) Likely a non-issue. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Owner inspector Reviewed on // I need to produce a very technical and in depth inspection report fairly quickly. ( % 16.67) I need to produce a very technical and in depth inspection report fairly quickly. ( % 16.67) Pros This software is a very powerful software that enables you to produce an in depth inspection that presents very well. ( % 29.50) Cons It is hard to functionally use some of the more in depth options ( % 10.42)
getappza
POSITIVE 🙂
2018/6
Excellent software with useful features Reviewed on // Pros HomeGauge is an excellent program for writing home inspection reports and much more. ( % 70.00) They have very useful features like scheduling appointments online, and sending contracts for clients to read and sign electronically. ( % 39.00) The software is advanced and elaborate, you can customize your templates and report styles as needed. ( % 45.00) The reports are detailed, well organized and user friendly, with both pictures and narrative. ( % 38.75) Tech support is excellent, above and beyond any tech support I got from other companies in years. ( % 29.17) Cons The price is a bit high. ( % 16.00) It's especially tough in the winter, when there's not much work and income. ( % -43.89) And if you need the NPMA- form. ( % 0.00) (If you don't use it often, you can find the form online for free thru HUD, fill it out and attach it to your report as PDF) ( % 40.00)
getappza
POSITIVE 🙂
2022/5
The best administration software out there Reviewed on // Great product and best options Great product and best options Pros That I own the software and the ability to accommodate to my needs Cons That they change the software ownership to monthly fees and forgot about the ones owning the software. ( % 86.67) Alternatives Considered Home Inspector Pro and Spectora Reasons for Switching to HomeGauge Because of the ownership at the time and the ability to accommodate my needs ( % 0.00)
getappza
POSITIVE 🙂
2023/6
Homegauge is the Key to my success! ( % 18.75) Reviewed on // I think the above review Says it all. ( % 0.00) I think the above review Says it all. ( % 0.00) Pros years ago I started my inspection business with a notepad and a camera hanging around my neck. ( % 0.00) I developed my own website and added content as often as I could with 's of hours invested. ( % 35.00) Early on I realized I wanted to be the best in my area, mediocrity was not in my vocabulary. ( % 30.00) I searched for a decent software that I didn't need a degree to use. ( % 16.67) Something easy to customize as I pride myself in going above and beyond the minimum. ( % 21.67) I found homegauge in and have been growing with thus company ever since. ( % 0.00) I really appreciate that Homegauge is serious about helping me to become as successful as possible. ( % 15.42) I gave found Homegauge to ve open to listening to actual inspectors on the ground. ( % 0.00) When a new idea is brought forward HG puts its efforts into making it happen. ( % 13.64) Over the years I have watch as the HG team has grown and have added more talent to make and application that is not just great, but adds features that other haven't even thought of. ( % 39.17) The features of HG have allowed me to add 's of pictures, dozzens of videos, images and more to every report. ( % 50.00) My cystomers are amazed how much information my reports contain. ( % 20.00) None of this could be possible without the HG team. ( % 0.00) Finally about years ago I confided in HG to build my website. ( % 0.00) Wow, what a great job they did. ( % 45.00) My web traffic has improved immensely. ( % 0.00) I really like the fact that I can send a quick email to [sensitive content hidden] at HG and he can add or delete anything my heart desires to the site. ( % 11.67) HG is a big reason for my success. ( % 15.00) Cons HG seems to be moving toward expanding the inspection part of their business into the insurance/warrenty business and other value added areas. ( % -12.50) I understand businesses need to evolve but I try to stay within my lane of expertise. ( % 0.00) I don't want to offer warrantys that suggest I'll likely miss something during my inspection. ( % 0.00) Furthermore I don't want to become a salesman that oversell customers to see how high I can get my bill before I leave the house. ( % 16.00) Alternatives Considered Home Inspector Pro Reasons for Choosing HomeGauge Too dificult to have a life. ( % 0.00) Inspection reports took all night to complete Reasons for Switching to HomeGauge Seems to recall it being my relationship with Russell. ( % 10.00)
getappza
POSITIVE 🙂
2020/2
User Over Years Reviewed on // Solved report writing as a whole. ( % 20.00) The platform is great and generating reports. ( % 80.00) Home Gauge has also... ( % 0.00) Solved report writing as a whole. ( % 20.00) The platform is great and generating reports. ( % 80.00) Home Gauge has also built two websites to date. ( % 0.00) Each have turned out great. ( % 80.00) Web services has been great to work with. ( % 80.00) If there are changes or dislikes, home gauge has always been accommodating with changes and my expectations. ( % 0.00) Scheduler, which I don't use because it's too time consuming to use and set it all up. ( % 0.00) There are not enough options to change fees on the fly, too many fixed prices with no range of ability to change them to meet my needs. ( % 35.00) Pros The companion and cloud use. ( % 0.00) Relatively easy to use the software in general. ( % 24.17) Support is really great, and I can usually solve most issues fast through HG support. ( % 31.25) Video use. ( % 0.00) Cons Not being able to edit styles and materials drop down menu view. ( % 17.22) It needs to be expanded and we need the ability to drag and drop the S&M within the menu easier. ( % -10.00) It doesn't expand wide enough to view all the text. ( % -5.00) No ability to copy and paste from inspection item text to the picture window. ( % 0.00) Takes too long to either type it of find it the saved picture comments. ( % -5.00) Template items gets too long over time and it's time consuming to find it within the software, either on companion or the desktop. ( % -5.00) I found it's easier to write the defect in long paragraphs and save to the template and just go find it that way, lots of scrolling. ( % -5.00) I hate the current arrow use for pictures. ( % -40.00) We need and I've asked for over years to a more defined arrow and pointing and arrow options. ( % 50.00) Seems like a easy enough fix to add another option, but it's been ignored. ( % 21.67) I can't be changed without major distortion in the pictures or web report view. ( % 6.25) Stabilizing line drawings. ( % 0.00) Too shaky and unstable. ( % -33.33) Alternatives Considered Spectora Reasons for Switching to HomeGauge First choice at the time. ( % 25.00) Seemed user friendly and set-up was easy. ( % 40.42)
getappza
POSITIVE 🙂
2020/2
Homegauge Services and Software Reviewed on // Pros: . ( % 0.00) Customer support is absolutely top notch and one of the best features of the company. ( % 75.00) . ( % 0.00) ... Pros: . ( % 0.00) Customer support is absolutely top notch and one of the best features of the company. ( % 75.00) . ( % 0.00) I like the "full package" of business solutions ( scheduling, taking payment, software integration, website, etc) it has allowed me to start an inspection business literally from scratch and bring it to a fully functional prospering company. ( % 35.00) . ( % 0.00) Software and support are an excellent value for the cost. ( % 100.00) . ( % 0.00) I have gotten many complements on my website design done by the HomeGauge team, and on my reports. ( % 50.00) Cons: . ( % 0.00) I have been VERY frustated with inability to manipulate the information of people who are my contacts, not being able to make simple edits such as spelling, correcting phone numbers, etc. ( % 17.50) This has been a problem numerous times. ( % 0.00) In essence, I am NOT an administrator of my own contact list. ( % 60.00) It gives me the unwelcome feeling that I don't own or control that part of my business. ( % 60.00) As a business owner I should have my own administrative rights over all contact information that my company acquires. ( % 60.00) . ( % 0.00) I dislike having a system that requires user names and passwords for the clients to access the reports. ( % 0.00) Have had to apologize for this several times. ( % 0.00) . ( % 0.00) I would prefer for HomeGauge to be a seamless part of my company and presentation, instead of appearing to be a separate company that the customer must interface with or know about. ( % 10.00) There is no need for my costumers to ever be concerned about who or what Homegauge is. ( % 0.00) Pros Easily intergrates with online scheduler, easy to customize. ( % 43.33) Professional quality end product. ( % 10.00) Company also provides website support. ( % 0.00) Ability to automatically add comments based on Styles and Materials, auto fill of client and inspection info. ( % 0.00) Cons Frankly, using it requires too many "clicks", could be streamlined. ( % 50.00) Focus appears to be more on "bells and whistles" rather than making it easier to use. ( % 50.00) Some aspects in the software are somewhat rigid. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Easy to Use. ( % 43.33) Spend more time DOING Inspections Reviewed on // -star experience. ( % 50.00) Pure and simple. ( % 10.71) Home Inspectors want support when they need it, but even more... -star experience. ( % 50.00) Pure and simple. ( % 10.71) Home Inspectors want support when they need it, but even more than that, they want to spend MORE time doing inspections instead of writing reports! ( % 56.25) With the Desktop HG app AND my mobile app with dictating capability. ( % 0.00) I have % of my report writing DONE while I am in the field doing the inspection. ( % 0.00) Bottom line: HG inspection software and their professional reports get me more business and make me more money! ( % 40.83) Pros Easy to use - intuitive. ( % 43.33) Despite HG's great training in the Asheville area and through videos, I was able to get up and running in minimal time. ( % 40.00) I love that they are constantly adding new capabilities that impact my business growth - like inspection videos! ( % 22.35) Cons I hated that HG took away the ability to add a Buyers Warranty with an Inspection report. ( % -90.00) That was another great value-add my clients liked. ( % 70.00) The integration (similar to the AirChek radon testing) was another differentiator I wish they did not remove. ( % 0.00) Alternatives Considered Home Inspector Pro Reasons for Choosing HomeGauge Two reasons: First, InspectVue required you to create all of your comments/narratives manually. ( % 25.00) The dynamic comment building capabilities of HG were a game-changer. ( % 0.00) Second, the ability to include videos in my reports (via web viewing) separated me from my competition. ( % 0.00) They say pictures are worth a thousand words, but videos of a leak, describing a defect of concern during the inspection (especially if your client cannot be with you DURING the inspection) is PRICELESS. ( % 43.33) Reasons for Switching to HomeGauge Most comprehensive software, best UI, easy to use flexible report options. ( % 64.44) I could go on and on. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Best Home Inspection Software Reviewed on // Pros I like the ease of use of the software. ( % 100.00) I write my reports from my pictures. ( % 0.00) The pictures are on the right. ( % 28.57) I review the picture, select the section of the report it goes in, insert, and then choose pre-written smart text to describe the problem. ( % 21.43) Then I can customize the pre-written text for the specific issue. ( % 0.00) Highlighting on the picture with arrows, circles, lines... easy. ( % 43.33) Cropping and zooming the picture... click done. ( % 0.00) I can even insert hyperlinks to web based articles on electric panel defects or what asbestos tiles look like. ( % 0.00) I also was able to customize the General Summary the way I wanted it and create a custom cover sheet. ( % 27.50) Cons While they have a tablet based interface, the main software itself only runs on Windows. ( % 8.33) For a while I ran it on a Mac using both Parallels and VMS, but there were always issues with file location (these may have been solved). ( % 0.00) What I would really like is to be able to log in from any machine (or tablet like an iPad Pro) and write the full report online. ( % 35.00) They have teased that this is coming... ( % 0.00) There are several products out there that have been doing this for years. ( % 0.00) Homegauge is the top in the industry. ( % 50.00) I am disappointed that this has not come to pass yet. ( % -75.00) ESPECIALLY since their software is essentially creating an html document and online html document editors have been available for over a decade. ( % 13.33) Alternatives Considered Home Inspector Pro Reasons for Choosing HomeGauge Online report delivery. ( % 0.00) Flexibility of format. ( % 0.00) Ease of working with photos. ( % 0.00) Reasons for Switching to HomeGauge I was more comfortable with the interface and process for writing the report. ( % 45.00)
getappza
POSITIVE 🙂
2020/1
Veteran business owner loves working with another Navy Veteran Business Owner Reviewed on // HomeGuage software is only as great as the people who provides the technical services. ( % 16.00) Evertime I... HomeGuage software is only as great as the people who provides the technical services. ( % 26.67) Evertime I contact the HomeGauge support team to address a question or issue regarding my report (% of the time it's operator error on me! ( % 0.00) ), the service team has been professional, proficient, resourceful, and uncommonly kind while making you feel your question is so important to them. ( % 42.50) They even call you back to follow up with you, WHO does that? ( % 0.00) HomeGuage does!!! ( % 0.00) Pros This software is not only the most user friendly during and after the inspection services. ( % 29.17) The software reporting makes my business look so professional and reliable. ( % 10.00) I routinely get comments about the quality of my reporting with pictures and built in narrative. ( % 0.00) Cons Continue to work out the kinks with Apple, I ended up buying a new android phone to prevent lost data while conducting the inspection. ( % 13.64) Tell you the truth, I love the new phone with the use of Homegauge companion. ( % 31.82) NO REGRETS! ( % 6.25)
getappza
POSITIVE 🙂
2020/1
Homegauge Software is the best I've used! ( % 100.00) Reviewed on // So far, I've had a great experience. ( % 45.00) I have never experienced a time when I couldn't access it,... ( % -40.00) So far, I've had a great experience. ( % 45.00) I have never experienced a time when I couldn't access it, and my clients and agents appear to like it also. ( % -40.00) Pros Over the past four years, I have used a couple different inspection software products. ( % -12.50) I started with a very basic program, that was inexpensive, but soon realized I needed something with more functionality. ( % 25.00) Specifically, the ability to customize the program was a must. ( % 0.00) After another miss, I finally landed on HomeGauge and found that it worked great for my needs. ( % 40.00) It's very customizable, and was easy to get started. ( % 31.67) They had some great tutorials and now, over years later, I couldn't do business without it. ( % 40.00) I also like the ability to save back-ups to the cloud as well as my own computer. ( % 60.00) Overall, I would say that it fulfills all my needs quite nicely. ( % 30.00) Cons The only thing I don't like, which is consistent with almost all software in this day and age. ( % 12.50) The $. ( % 0.00) fee every month for using the cloud services. ( % 0.00) Not that it's pricey, but I'm just not a big fan of SAAS. ( % 0.00) I miss the days when you bought something, you owned it. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Home Gauge report review Reviewed on // It's Great! ( % 100.00) I contact customer service and get quick replies and easy to follow instructions when I... ( % 38.33) It's Great! ( % 100.00) I contact customer service and get quick replies and easy to follow instructions when I get stuck on something. ( % 38.33) I feel that they actually listen to their customer base and try to meet the concerns with updates of the software. ( % -40.00) Sometimes I find myself watching the youtube video's that they do ... it does help. ( % 0.00) Pros Really like the software ... pretty easy to use for the most part ... no real learning curve here ... just need to be patient and pay attention that includes when editing a template. ( % 25.67) I edited mine several times over the years to fit my and my clients needs ... really happy with it. ( % 40.00) Cons I don't think it's really the software itself --- but saving / printing to a PDF - well lets say I wish there was an alternative ... Adobe and other PDF's tend to rearrange the report - just doesn't look as nice and neat as the HTML version. ( % 22.50) The other one is editing Reps info ... including email ... Reps change companies but leave behind team members that use the same email ... maybe a more less restrictive editing ability would be nice. ( % 6.81) Alternatives Considered Home Inspector Pro , EZ Home Inspection Software and Palmtech Home Inspection Software Reasons for Switching to HomeGauge I liked the way Home Gauge was laid out, the ease of editing, the reviews from other inspectors about Home Gauge and users of the other programs and this is important - the client that receives the report ... ( % 18.75) I don't pay attention to the hype of the companies ... ( % 0.00) I look at the actual reviews of users and sample they posted ... when I contacted Home Gauge I didn't feel like I was just a pay check for them. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
One of the best Reviewed on // Professional reports that wow my clients and business services that have saved time and headaches.... Professional reports that wow my clients and business services that have saved time and headaches. ( % 28.00) An all in one company that offers everything needed to get started. ( % 10.00) Some of those features may not be as great as could be found elsewhere for more money, but work well enough to satisfy startup business needs and budget. ( % 43.33) Pros Full suite of features that help run your business in addition to excellent software, webinars, and customer support. ( % 67.50) Cons Can be cumbersome at times. ( % 0.00) The many options for customizing could be more streamlined and easier to learn as you go. ( % 50.00) Same with making changes to customer information after scheduling. ( % 0.00) Alternatives Considered Home Inspector Pro and Spectora Reasons for Choosing HomeGauge Limited features and customization. ( % -7.14) No additional services. ( % 0.00) Reasons for Switching to HomeGauge Value...priced well with similar features and services. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Long Time User Reviewed on // Overall, I really like HomeGauge. ( % 5.00) Just like any company there are hiccups. ( % 0.00) When ever I experience... ( % 0.00) Overall, I really like HomeGauge. ( % 10.00) Just like any company there are hiccups. ( % 0.00) When ever I experience one and couldn't figure it out on my own I found their Customer Service willing and able to help me out. ( % 45.00) I have compared other reporting software but I just can't bring myself to learning a new program. ( % 0.57) I have been happy with my decision I made years ago and don't plan on switching. ( % 80.00) Pros I like the fact that the templates are customizable. ( % 0.00) Example: I live in Colorado where the weather is hot and dry in the summer. ( % 10.66) Many people use Swamp Coolers. ( % 50.00) I was able to easily add this inspection item into the template. ( % 46.67) Also, I can rearrange the inspection items to fit my preferred inspection procedures. ( % 40.00) I like the fact that the pictures are included with the comment and not made reference to pages of pictures at the end of the report for the client to search for. ( % 0.00) My Realtors and clients like the Create Repair List function. ( % 0.00) This has been a great marketing point to my Realtors because it saves them a lot of time in writing up the Inspection Objection report for the seller. ( % 80.00) Another great feature is I can have auto comments that I want in every report to appear when I start a new report. ( % 46.82) I no longer have to remember to include them. ( % 0.00) In the Styles and Material section of the report I was able to select certain items and when they are selected the comment for that item is automatically inserted into the report. ( % 35.71) An example of this is when I select Federal Pacific Panel in the Styles and Material section a comment also is placed in the report under Electrical that tells the client about the concerns of the FPE. ( % 0.00) I also do this with aluminum wiring as well as dozens of other items. ( % -12.50) This is a great time saver for me. ( % 80.00) I also suggested a feature for labeling manually uploaded report like Radon and Sewer Reports that they now include as a feature. ( % 0.00) Cons I would have to say that the think I like the least is the time I spend on generating the report. ( % -30.00) This is more my fault then HomeGauge. ( % 50.00) There are quicker ways to generate the report like using your cell phone but I have been using HomeGauge for over years and prefer to do it the old school way using a laptop. ( % 10.00) But still I only spend to minutes on a report and up to . ( % 0.00) hours on a really bad house with all kinds of defects. ( % -70.00) I prefer to put a lot of detail into my reports. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great Software Reviewed on // I am a AHIT trained inspector and was convinced that their software was the best. ( % 90.00) After talking to... ( % 0.00) I am a AHIT trained inspector and was convinced that their software was the best. ( % 100.00) After talking to many inspectors about the software they were using I decided to give Homeguage a try. ( % 50.00) I was glad I did!! ( % 78.13) Homeguage is much better than its competitors that it's in a category of its own. ( % 55.00) It becomes very apparent that the software was created by a home inspector. ( % 6.50) The only thing I regret is not switching to Homeguage much sooner. ( % 10.00) I have been a home inspector going on years and have been using Homeguage almost . ( % 0.00) I have convinced other inspectors in my area to use Homeguage as well and they feel the same way I do. ( % -6.25) Pros Customizing Homeguage software is very easy and virtually unlimited variables. ( % 56.33) Being able to create multiple templates for specific applications makes inspections much easier and efficient. ( % 17.50) The end result to the customer is a very professional report that is very easy to navigate. ( % 34.67) Both my customers and realtors are very happy with the reports I turn out. ( % 100.00) Cons The biggest con is having to deal with customers that do not have or use email. ( % 0.00) There is a work around for it but getting contracts and reports to them is a little more time consuming. ( % 15.63) It probably seems like a con because everything else has been made so much easier. ( % 20.00) Alternatives Considered Home Inspector Pro and InspectAll Switched From InspectIT Reasons for Switching to HomeGauge Nothing else remotely compares to Homeguages versatility and customization. ( % -10.00)
getappza
POSITIVE 🙂
2019/10
Nothing but a check list and difficult to use Reviewed on // Frustrating. ( % -45.00) Infuriating. ( % -60.00) Aggravating. ( % 0.00) Exasperating. ( % 0.00) I'm a computer geek. ( % 0.00) I can usually overcome... Frustrating. ( % -32.50) Infuriating. ( % -60.00) Aggravating. ( % 0.00) Exasperating. ( % 0.00) I'm a computer geek. ( % 0.00) I can usually overcome most any software obstacle, if the software is even remotely functional. ( % 5.00) But every time I came up with a work-around for some HomeGauge limitation, more would pop up. ( % 50.00) Their customer support is above average. ( % -7.50) But good customer support is not enough to overcome the many software limitations of the desktop version and the broken iPhone version. ( % 20.00) I ended up switching to iAuditor, which is a far superior product that surprisingly, costs much less. ( % 33.33) Do yourself a favor. ( % 0.00) Avoid HomeGauge like the plague. ( % 0.00) It's a time waster. ( % 0.00) Pros Hmmm... ( % 0.00) I sat here for two minutes, before writing this, just trying to think of something good to say about the HomeGauge software. ( % 70.00) But despite my best efforts, I can't think of anything I like about the software, itself. ( % 100.00) That said, I must complement the developer on providing above average technical support. ( % -5.00) Unfortunately their support is not enough to overcome the many missing or broken features in the HomeGauge software. ( % -12.00) Cons Wow! ( % 12.50) The list of issues with HomeGauge is long. ) ( % -5.00) Windows only - won't run on Mac. ) ( % 0.00) iPhone version crashes regularly. ) ( % 0.00) It's nothing more than a glorified list - NO LOGIC. ) ( % 50.00) Generated reports are hard to follow. ) ( % -29.17) The desktop version is only available on the Windows operating system. ( % 20.00) If you use a Mac, you have to install Windows on your Mac. ( % 0.00) Surprisingly, I found that the app actually runs faster on my Mac than on a friend's PC. ( % 35.00) Go figure... ( % 0.00) But many of the features that Mac users take for granted are not available under windows. ( % 15.00) So it becomes a pain to use. ) ( % 0.00) Although they offer a mobile version, the iPhone version is less than useless. ( % -33.33) My RV inspections take to hours and the iPhone version of HomeGauge would crash to times during an inspection. ( % 0.00) I would always lose at least the last question that I answered. ( % -15.00) But at times, I lost as many as responses. ( % 50.00) Every time HomeGauge crashed on the iPhone, I would have to spend several minutes going back to figure out which questions I was going to have to answer again and then re-create those answers. ( % 0.00) Result: I lost any time that HomeGauge saved me. ( % 0.00) Really less than useless. ) ( % -33.33) It's nothing more than a glorified list. ( % 50.00) There is NO LOGIC. ( % 0.00) Therefore the user must answer many unnecessary questions. ( % 5.00) If the RV has only air conditioners, I shouldn't have to answer questions about ACs. ) ( % 0.00) The generated reports are difficult to follow (poorly structured) and only in PDF. ( % -30.00) There is no built-in color coding. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
My only choice and haven't looked back Reviewed on // It has been a wonderful ride as I've become more comfortable with the mobile application and... ( % 38.00) It has been a wonderful ride as I've become more comfortable with the mobile application and customizing my systems to compliment the web based service. ( % 63.33) The web services are an additional cost, but you are absolutely missing our and even causing yourself massive headaches if you aren't integrating the web portal. ( % -10.00) Pros The ability to create a system that integrates everything from scheduling appointments, to the final product being presented to a client all on a web based portal. ( % 0.00) It makes communicating with the customer seamless and allows the to create repair lists off the report I have created. ( % 10.00) Ultimately, it make me look more professional because it offers such a clean interface for my customers to interact with my company and their reports. ( % 17.78) Cons Learning the actual reporting software took quite a bit of time. ( % 0.00) Auto-comments are difficult to figure out without a simple trial and error time. ( % -25.00) Using their video tutorials I'm sure would have made a world of difference, but I was limited on time when learning the program at the beginning as I was blessed to be busy enough I couldn't take all of them. ( % 13.21) Of those that I really needed to use to learn something, they were rather informative and usually led me to creating a solution. ( % -2.50) Alternatives Considered Spectora Reasons for Switching to HomeGauge I simply decided that I was going to try HomeGauge based off the recommendation of a very seasoned inspector that was my mentor at the beginning of my home inspection career. ( % 16.25)
getappza
POSITIVE 🙂
2020/1
HomeGauge Review Reviewed on // HomeGauge has been good software for the most part and they are always looking for ways to improve.... HomeGauge has been good software for the most part and they are always looking for ways to improve. ( % 60.00) I do have my website hosted by HomeGauge and they also created my website. ( % 0.00) The only thing in that respect is a lot of money to have them service the website and provide SEO services. ( % 0.00) Using HomeGauge for all my website needs should dictate a discount for SEO and tweaking of the website to be sure its up to date and accessible to all the search engines. ( % 43.75) Pros The software is fairly easy to use except when trying to change fields in the software, such as the inspected, not inspected, monitor, safety item, etc. ( % 21.67) which is somewhat challenging but at least the options are there. ( % 10.00) The tablet version, uploads, picture ability and videos etc. ( % 0.00) are very nice and easy to use. ( % 60.67) Additions such as clients ability to make lists for repair, etc. ( % 0.00) is also a nice feature. ( % 60.00) Cons Some areas are hard to use and the help files are hard to navigate. ( % -29.17) When items are not included in reports by using the "x", fields that have automatic responses are still included in the report and these have to be manually deleted. ( % 0.00) It would also be nice to have fields in the report that provide explanations of various items without the inspector having to hunt for them and insert them. ( % 30.00) Things like the Illustrated Home pictures, explanations such as those used in Verizon Software (out of Canada) automatically inserted when there is a "repair or replace" check-mark in the report would be outstanding. ( % 25.00) I urge you to check out Verizon if you haven't already as their reports are the premier in my opinion. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Homegauge Reviewed on // The presentation is very professional and it's made my business better. ( % 31.50) The presentation is very professional and it's made my business better. ( % 31.50) Pros The software is very user-friendly you can upload and download true cloud you could use to home gauge companion on site which makes report writing a lot quicker and easier I've been using home gauge for about years or so and I've been able to change my templates and change this and that for my liking and quicker report writing I've tried several other softwares and home gauge is second to none over the years the upgrades have been fantastic their web site Department as-built vantastic website for me and whenever I have a problem I call in the customer service is very good when you call and you can't get ahold of anybody in someone else is on the phone they surely get back to you in a timely manner I would recommend home gauge to anybody getting into the field don't waste your time with other software. ( % 20.08) Cons The few things that I don't like on the software would be sometimes there's a glitch here in there which can be expected, but it makes you go to your dashboard and sigh in even though you keep your self signed in. ( % -15.00) Every month you have to reactivate your your software which can be nerve racking if it is on a Friday and they are closed until Monday and you have report to get out. ( % -10.00) Which has happend to me. ( % 0.00) The funny thing is in the past few months i do not remembering reactivating the software so maybe they have fixed it. ( % -2.50) My agents just love the repair list feature. ( % 50.00)
getappza
POSITIVE 🙂
2020/1
HomeGauge Review Reviewed on // The overall experience with HomeGauge is very good, almost excellent. ( % 63.67) I wanted a product that gave... ( % 0.00) The overall experience with HomeGauge is very good, almost excellent. ( % 63.67) I wanted a product that gave immediate return, a professional impression, an ease of use for my customers, a rugged, mobile use platform (my phone), a user friendly software and support that made for little downtime. ( % 9.58) I got/get all of this with HomeGauge. ( % 0.00) Pros What I like most about HomeGauge is the software is highly intuitive which allowed for immediate use and revenue stream to payoff the investment. ( % 33.00) The next thing I like, almost as much as the ease of use, is the customer support; customer support provides immediate useful help, they get me up and running fast. ( % 17.50) The third thing I like is the software allowed for enough customization that I could/can change it to fit my requirements immediately. ( % 13.33) I have used the word "immediately" in all three reasons for liking HomeGauge, so I'm thinking what I like best about HomeGauge is that it works for Me immediately. ( % 100.00) Cons The thing I least like about HomeGauge is there are limits to the customization of the report form, but, I think, based on my last conversation with customer support, they may be working on my request... ( % -15.00)
getappza
POSITIVE 🙂
2020/1
Love HomeGauge and Love the Company Employees Reviewed on // They overall are great! ( % 50.00) The customer service/technical support department are top notch and make me... ( % 50.00) They overall are great! ( % 50.00) The customer service/technical support department are top notch and make me feel like they truly do care and want to get to the bottom of any issue I may be having. ( % 50.00) Pros The fact that is let me customize the layout of reports to fit my vision of what me reports should look like. ( % 40.00) Cons I feel like the app needs some work. ( % 0.00) It crashes on me frequently and still has bug fixes needed. ( % 10.00) Updates from the developers are slow to come out. ( % -30.00) Alternatives Considered Home Inspector Pro and Palmtech Home Inspection Software Reasons for Switching to HomeGauge That they were flexible in allowing me to more or less design the flow of how my reports appeared. ( % 16.67) It let me assign a tier system, or design my report view so that the bigger, more important report items were at the top of the report, and the lower relevance items were at the bottom. ( % 35.00) The technical support staff were friendly, informative, and helpful in educating me in realizing this was an option. ( % 18.75) Other software companies did not offer this flexibility. ( % -12.50)
getappza
POSITIVE 🙂
2020/2
HOMEGAUGE usability and interface Reviewed on // THE CALENDAR/SCHEDULER! ( % 0.00) Managing a multi inspector firm MUST BE MADE EASIER! ( % -25.00) If it is not mad... ( % 31.25) THE CALENDAR/SCHEDULER! ( % 0.00) Managing a multi inspector firm MUST BE MADE EASIER! ( % -25.00) If it is not mad easier then I will have to leave HG as much as it will hurt at first, the current way of doing things is not tenable. ( % 19.06) Pros It's malleable. ( % 0.00) I can customize templates very easily. ( % 56.33) The customer interface is good. ( % 70.00) Cons The cumbersome calendar is awful. ( % -100.00) The CLASSIC SCHEDULER is totally antiquated and there is not support for it anymore. ( % 8.33) Running a company with more than one inspector is dreadful. ( % -25.00) There is no smooth crossover from one inspector to another from an admin position. ( % -20.00) I manage the scheduling and in order to do so each inspector has to have their own profile that I can not toggle back and forth to. ( % 30.00) I have to literally log out of one and into another each time there is a calendar change. ( % 0.00) Interface with Outlook and Google calendar should be WAAYY easier ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Quality and Professional Inspection Software Reviewed on // Overall this software in my opinion is irreplaceable. ( % 5.00) It provides my company with a professional... ( % 10.00) Overall this software in my opinion is irreplaceable. ( % 0.00) It provides my company with a professional looking and high quality report and the tools needed to deliver that report to our clients. ( % 13.00) The customer service they offer is top notch and any problem we have ever had they walk us through the resolution not just fixing the issue but by educating us in the process. ( % 50.00) Pros The Quality of the finished report, when my clients get there reports they know it is a professional report and not something someone threw together. ( % 10.00) Cons Learning curve getting started is steeper then with other software packages but the quality that comes out is worth the learning curve. ( % 8.75) The customer service is outstanding which also helps to erase this con. ( % 50.00) Alternatives Considered Home Inspector Pro and Spectora Reasons for Choosing HomeGauge Product was sloppy basic and did not provide the tools I needed or required to present my clients with a top notch report and experience which is the goal of my company. ( % 2.08) Reasons for Switching to HomeGauge Customer Service, product presentation, and final product/report. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Great software, but could use a little improvement Reviewed on // Overall, good. ( % 32.81) The various features (scheduling, notification emails, payment processing, report... ( % 0.00) Overall, good. ( % 35.00) The various features (scheduling, notification emails, payment processing, report sending) have made managing my business at lot easier. ( % 0.00) The software could use some improvement. ( % 0.00) Technical and customer support at HG has always been excellent. ( % 50.00) Technical reps are very knowledgeable and professional. ( % 10.00) Pros Easy of use, scheduling, payment processing and report delivery functionality are great . ( % 61.67) Cons I've been using this SW since . ( % 0.00) Over the years I have a had a number of issues with the various report templates I use. ( % 0.00) For example, I created a long list of auto-comments over the years. ( % -5.00) The problem is getting access to global auto-comments. ( % 0.00) I constantly up-date and add new auto-comments to my various templates (i.e. ( % 4.55) residential, commercial, commercial office bldg, restaurant, etc). ( % 0.00) However, there is no way to access ALL of the auto-comments I've created. ( % 0.00) The template saves just the comments that were added when it was last used. ( % 0.00) Second is text editing. ( % 0.00) I've started using a HG commercial template. ( % 0.00) Editing of comments is frustrating. ( % -40.00) I spend a lot of time cleaning up the formatting. ( % 0.00) Apparently HTML code has very limited text format capability. ( % -2.14) I would also like to be able to insert tables and headings into description fields when I have large res or commercial inspections that have a lot of one particular component such as HVAC equipment and appliances. ( % 17.62) I've also been experiencing problems with photo files loading into the report properly. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Solid Software on All Aspects Reviewed on // Awesome. ( % 50.00) Not much else to say. ( % -10.00) It would be nearly impossible for me to switch at this point and... ( % -66.67) Awesome. ( % 100.00) Not much else to say. ( % -10.00) It would be nearly impossible for me to switch at this point and have no plans to. ( % -66.67) Pros I like Homegauge as it really does all I need for my business: Electronic Agreements Payment gateway Digital uploads Ease of use after initial learning curve. ( % 6.67) Overall, I personally think it is the best, but I have not used many others. ( % 37.50) I have tried a few out as samples, but went with Homegauge. ( % -20.00) I am still making small tweaks after or so inspections, but it is great! ( % 37.50) Cons Their internal time stamp (for uploads and documentation) is East coast only, and after a few requests, this has not been able to be swapped to reflect my native time zone. ( % 7.50) This cannot be hard to adjust.......really!?!?! ( % -56.97) My customers do not care about the East Coast time zone. ( % 0.00) It can be a bit clunky initially with getting things set up. ( % 0.00) You have PC Software and your web dashboard. ( % 0.00) Once established it is great. ( % 80.00) There was just a bit of a learning curve, however they were helpful on the phone. ( % 0.00) Alternatives Considered Home Inspector Pro Reasons for Switching to HomeGauge Basically I chose HG due to a recommendation from someone I was training with. ( % -12.50)
getappza
POSITIVE 🙂
2020/1
I Heart HG Reviewed on // Super friendly, always recognize me when I call (or at least they successfully pretend to), and... Super friendly, always recognize me when I call (or at least they successfully pretend to), and everyone loves the look of my report. ( % 28.96) Pros Well the staff is the bomb which is super important because I'm a hot mess to deal with on the phone sometimes. ( % 20.21) Homegauge does everything I want it to (minus a few minor improvements). ( % -11.67) I rarely have a problem and the staff is always there to get me back on track when I get click crazy and mess something up Cons When editing images on my computer, the image is soooo small and sometimes it is difficult to see what I'm trying to capture. ( % -20.42) I also wish that I could put arrows on my images in the companion. ( % 0.00) Alternatives Considered Home Inspector Pro and Spectora Reasons for Switching to HomeGauge Honestly, the booshie staff at the other software companies turned me off instantly. ( % 15.83) I'm only going to deal with down to earth people because I could care less how well you can annunciate and read a script. ( % -10.74)
getappza
POSITIVE 🙂
2020/1
HomeGauge Software and Services Reviewed on // I use the services platform to manage inspection agreements, scheduling, messaging, and report... ( % 0.00) I use the services platform to manage inspection agreements, scheduling, messaging, and report delivery. ( % 0.00) It simplifies my day to day management, and makes the process convenient and easy for my clients. ( % 43.33) The software is excellent. ( % 100.00) It takes awhile to get it customized to your needs so that the amount of time spent writing reports is minimized. ( % -10.00) The companion app works very well and is easy to navigate. ( % 31.67) If it had some picture editing capability, and you could default the desktop picture size smaller, it would be more time efficient to use. ( % 25.00) I recommend the software to everyone in the Home Inspection business. ( % 0.00) Pros Easy to customize Reasonably priced Great benefits and ease of use for my clients Robust platforms for laptop and smart devices via the companion app Cons Can't edit the photos on the companion app Can't set a default size for pictures, would like to set them small and enlarge when needed. ( % 27.95) Landscape and portrait orientations are sized differently. ( % 0.00) To make a portrait view the same size as a landscape view, you must rotate the picture degrees, set the size, and rotate it back. ( % 0.00) Conversion to .pdf adds a lot of white space and resizes the images, resulting in a much longer report. ( % 10.00) Takes awhile to get it customized enough to be time efficient. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Best long term solution Reviewed on // I started with this software in when we established our business. ( % 47.50) It has had so many upgrades... ( % 50.00) I started with this software in when we established our business. ( % 0.00) It has had so many upgrades along the way. ( % 50.00) I have had so many colleagues use other software over the years and had to switch because of lack of support, no upgrades and software companies going out of business. ( % 18.75) I'm glad I made the right choice initially with Homegauge. ( % 26.19) I've had a lot of colleagues switch to it. ( % 0.00) Pros Ease of use. ( % 0.00) Always improving and making it better. ( % 50.00) Cons Nothing. ( % 0.00) If there is ever a problem, they fix or improve it. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Easily customization and use Reviewed on // This product and company has helped to streamline my processes. ( % 43.33) I do not use all of their... ( % 0.00) This product and company has helped to streamline my processes. ( % 0.00) I do not use all of their products, but the ones I do use are great. ( % 80.00) Pros I have used this software for over six years and love that I can continually fine tune to streamline my process. ( % 45.83) The online scheduling makes life easy and reduces the amount of phone calls I have to take. ( % 43.33) It now integrates into my calendar as well. ( % 0.00) Agreements can be paperless so I do not have keep track of tons of paper and the agents and clients love the report format. ( % 50.00) Easy to use out of the box, with pictures and video ability. ( % 43.33) Cons Several times new features have been promised and either were late in coming or had trouble implementing. ( % -9.09) Also, sometimes have issues with connecting it to quickbooks for accounting. ( % 0.00) Reporting has not had any issues that I have encountered. ( % 0.00) Alternatives Considered Home Inspector Pro and Horizon Reasons for Switching to HomeGauge I was an real estate agent before a home inspector. ( % 20.00) I appreciated the format of the report from Homegauge. ( % 20.00) I also liked the online scheduling they offered. ( % 60.00) Other inspectors I trusted were positive about it as well. ( % 5.11)
getappza
POSITIVE 🙂
2020/1
Most likely leaving the HG platform Reviewed on // I loved HG when I first got started, it had the most features of any other platform. ( % 30.42) Fast forward ... ( % 20.00) I loved HG when I first got started, it had the most features of any other platform. ( % 33.13) Fast forward years and HG seems to be the old guy in the group. ( % 15.00) Web based/mac platforms have been promised for years but haven't seen any changes in the software in the years I've been a customer. ( % 0.00) I am currently testing other platforms and they are leaving HG in the dust. ( % -6.25) Hopefully you can make some changes and lead the industry again. ( % 0.00) Until then Im not sure my business can afford to be stuck in the past with HG. ( % -25.00) Pros Very versatile, easy picture editing. ( % 31.67) Tons of features and customization options. ( % 0.00) Appeared to be the industry leader at the time. ( % 0.00) Cons Not Mac compatible. ( % 0.00) Outdated, clumsy, less features and usability than the leading competition. ( % -28.89) No longer a good option for a full featured inspection software platform. ( % 52.50) Alternatives Considered Home Inspector Pro and Spectora Reasons for Switching to HomeGauge Feature packed at the time. ( % 0.00) Was the most comprehensive platform, sadly no longer. ( % 37.50)
getappza
POSITIVE 🙂
2020/1
Great inspection software and support Reviewed on // I am very happy with HomeGauge. ( % 90.00) I tried several software plate forms and none are as easy and... ( % 21.67) I am very happy with HomeGauge. ( % 100.00) I tried several software plate forms and none are as easy and useful as HomeGauge Pros It is very user friendly and super easy to use. ( % 29.64) My clients and their professional realtors like the easy to read format of the reports . ( % 26.67) The support from the homegauge team is outstanding. ( % 50.00) Cons My only complaint the support office runs on ET and I live and work in PT and when I usually need them I have to wait till the next day because they are closed for the day. ( % -8.56) They should compromise and stay open at least half the time zone difference in mornings and evenings? ( % -15.56) Alternatives Considered Home Inspector Pro and D Inspection System Reasons for Switching to HomeGauge Easy to use fast friendly service. ( % 33.61) One spot got me everything I needed. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
One Inspector's opinion... ( % 0.00) Reviewed on // Overall the software and support teams are good and will respond to your calls quickly. ( % 34.44) Overall the software and support teams are good and will respond to your calls quickly. ( % 34.44) Pros The software is user friendly and makes for a good clean inspection report. ( % 48.06) Cons There are a couple of issues in the software that are redundant, such as deleting an item and getting asked again if you want to delete it, this takes extra time when deleting several line items or a category. ( % -5.00) Alternatives Considered Palmtech Home Inspection Software Reasons for Switching to HomeGauge I feel HG is easier to navigate through as the reader or Buyer and makes for a better looking report to both the real estate agents and our clients. ( % 35.00)
getappza
POSITIVE 🙂
2020/1
An Outstanding Inspection Reporting Software Package Reviewed on // Outstanding. ( % 50.00) It has made my inspections appreciably more accurate while taking less time to... ( % 24.44) Outstanding. ( % 50.00) It has made my inspections appreciably more accurate while taking less time to complete. ( % 20.83) Pros The ability to customize the inspection software to meet my exacting needs is a critical feature for me. ( % 0.00) As huge bonuses, the ability to integrate everything online and add video to my reports has allowed me to stand out from the mass of other inspectors. ( % 13.75) Cons Lack of ability to get a customer signature on the device instead of online. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Best looking reports Reviewed on // Wouldn't change companies for these other cheap looking layouts. ( % 42.50) Wouldn't change companies for these other cheap looking layouts. ( % 13.75) Pros The layout and how easy things are to navigate. ( % 43.33) If I have any issue or question the support team is very knowledgeable and helpful. ( % 20.00) Each time someone sees our reports we get compliments on the look and layout verse other in the area. ( % -12.50) Cons How I can't hide documents from the team or the ability to only share what's needed. ( % 0.00) Alternatives Considered Home Inspector Pro , D Inspection System and Horizon Reasons for Switching to HomeGauge Ease of navigating the software and the layout. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
CheckIt Home Inspections loves this software Reviewed on // Home gauge is great with the agreements and notifications. ( % 80.00) I wish I knew it a little better. ( % 15.63) Home gauge is great with the agreements and notifications. ( % 80.00) I wish I knew it a little better. ( % 15.63) Pros love the tech support and updates, always call me back Cons I feel like its hard top customize your template and edit the documents. ( % 17.71) but I have never been to any classes Alternatives Considered InspectAll Reasons for Switching to HomeGauge I like it, other inspector I was training under had it and I was used to it. ( % -12.50) I didn't want to learn something new. ( % 13.64)
getappza
POSITIVE 🙂
2020/1
Homegage review Reviewed on // The only real issue I ever had was the state I am licensed in reviewed a report of mine and dis not... ( % 10.00) The only real issue I ever had was the state I am licensed in reviewed a report of mine and dis not like the wording on several of the default comments. ( % 6.67) Pros Can customize to your needs and really make it your own. ( % 40.00) Cons Sometimes too many intricate details or features. ( % 50.00) Can get lost sometimes or change something inadvertently. ( % 0.00)
getappza
POSITIVE 🙂
2020/1
Use of HomeGauge Software Reviewed on // I have no problems. ( % 0.00) I have to adjust to not having more than one inspection open at a time till one... ( % 25.00) I have no problems. ( % 0.00) I have to adjust to not having more than one inspection open at a time till one is completed. ( % 25.00) Yes, I can save as another file but I don't want to clutter my lists. ( % 0.00) Pros I have used HomeGauge software for over years now. ( % 0.00) I have looked at and tried others prior to this purchase. ( % 0.00) I like the ease of use, modifying it to fit my needs of buildings to inspect, the end product to my clients and the support when needed. ( % 40.00) My service area is very remote within country settings in the Northeast. ( % -13.00) I had to be real versatile on my building inspections. ( % 20.00) Because of the nature of the area I inspect churches, farms, apartment buildings, small commercial office building spaces, residential, new homes, mobile homes, homes mostly in 's and even restaurants. ( % 9.66) Thanks to the ease of HomeGauge use and the choice of inspection formats they supply, I am able to make any one work to my needs and I can modify to fit the building I inspect. ( % 36.67) The software comes with example inspection points that are easily modified or one can add and save for future use and placement of photos. ( % 21.67) HomeGauge also offers tools such as website design which was a great thing for me. ( % 30.00) They helped design and then I can access and update and redesign as needed. ( % 0.00) HomeGauge updates it's software, sends you immediate upgrades and always backs up reports. ( % 0.00) Any problems, just call and they walk you through the easy process. ( % 43.33) Most recent additional upgrade in past year that clients love is where they can build their own list to be used for negotiations off the original inspection report. ( % 28.75) The ease of use of the Companion is the best tool at the site for pictures and notes. ( % 100.00) I really enjoy using HomeGauge. ( % 40.00) Cons Actually there is no complaints that I have using this software. ( % 0.00) If at any time I do have a question, I make the call, the support team is right there and I get the help needed. ( % 28.57) Sorry, no "cons" from this user. ( % -50.00)
getappza
POSITIVE 🙂
2020/2
Home Gauge takes your business to the next level Reviewed on // Using the Home Gauge Companion on the phone or tablet helps to keep the reports, organized,... ( % 0.00) Using the Home Gauge Companion on the phone or tablet helps to keep the reports, organized, especially when doing multiple inspections in a day. ( % 0.00) We are able to upload the report to the cloud and the office staff is able to begin reviewing the report and setting it up for final review before we even return to the office. ( % 33.33) Pros The ability to include videos and deg photos with this program provides an excellent value to my customers and allows them to see the issues the way that we see them at the inspection. ( % 100.00) The deg photos are a great point of reference, especially for a customer that may not be able to attend the inspection. ( % 43.33) Also, the ability to work with multiple inspectors on a larger job and merge the reports quickly and efficiently. ( % 11.11) Cons As with any home inspection software, there is a learning curve when first setting up the system. ( % 25.00) However Home Gauge provides fantastic customer support and a full library of instructional videos and documents to assist with setting up and using the software. ( % 37.50)
getappza
POSITIVE 🙂
2020/2
? ( % 0.00) ?? ( % 0.00) Not sure what this is for Reviewed on // My overall experience is very good. ( % 22.00) I particularly LOVE the great service as you guys are there... My overall experience is very good. ( % 55.25) I particularly LOVE the great service as you guys are there when I need you. ( % 65.00) DO NOT CHANGE THIS! ( % 0.00) You are one of the few companies that I don't have to talk to India to get support, which is really no support at all. ( % -15.00) You have invested to make sure knowledgeable people for the most part are available to help. ( % 46.67) There is nothing worse than calling a support line and you know more than the person on the other end about their own software!! ( % 22.81) Pros The ability to get the job done. ( % 0.00) It does what it advertises quickly and efficiently. ( % 33.33) Love the online feature, where I upload my reports to the website for my customers and realtors. ( % 50.00) Love the phone app for writing reports at the inspection. ( % 50.00) Cons ). ( % 0.00) How hard it is to change a report's view and match the colors to the colors of your company, because you have to know CSS style sheets. ( % -29.17) ). ( % 0.00) The fact that I can't sort my comments, and when I add a new I have to use the up/down button to sort alphabetically my comments. ( % 13.64) ). ( % 0.00) The fact that when I add a new value for the "Smart Text Word" to my comment, I can't sort that either, which means I have to take time again to move up/down the new value so that it is sorted alphabetically. ( % 16.23) Drives me crazy! ( % -75.00) ). ( % 0.00) My template can get corrupted a lot due to me putting in quotes or contraction words or special characters and when that happens it causes a HUGE slow down in the speed of the software. ( % 3.53) I am using the InterNACHI comments that I purchased. ( % 0.00) For now, I just don't put in special characters anymore, and I spell out the words instead of contractions. ( % 35.71)
getappza
POSITIVE 🙂
2021/6
Homegauge is an all in one platform Reviewed on // The reports are very well received by my client and they have complemented me on the detail. ( % 20.00) A lot... ( % 0.00) The reports are very well received by my client and they have complemented me on the detail. ( % 20.00) A lot of that has to do with how Homegauge will let you go above and beyond just a simple checklist with a few pictures. ( % -6.67) The other thing I would like to comment on is that I have always found HomeGauge customer service and tech support have always been very helpful when needed. ( % 3.75) Pros The reason I decided on Homegauge from the beginning was that it is set up as a checklist and makes sure that you have not missed an item before you send out the report. ( % 50.00) It also will let you add video and deg pictures in the report which my clients really do like and complement me on. ( % 20.00) Cons It does seem the software platform is not as streamlined as some others and consequently report writing may be longer with homegauge. ( % 0.00) But to be fair this may be more attributed to my style of reporting in detail defects that I feel my clients hired me for. ( % 60.00)
getappza
POSITIVE 🙂
2020/1
IOS Reviewed on // Pros Customer service. ( % 0.00) Cons Software is not IOS friendly which forces use of windows software Companion app has not been made for IOS that does not crash after being told they are working on it. ( % 37.50) Alternatives Considered Home Inspector Pro Reasons for Choosing HomeGauge Won a Free subscription Switched From Home Inspector Pro Reasons for Switching to HomeGauge Was already using HimeGauge ( % 40.00)
getappza
POSITIVE 🙂
2020/1
Quality product, ever improving! ( % 0.00) Reviewed on // I've been using HG forever it seems... years of more I'd say. ( % 50.00) They are supportive and receptive... ( % 50.00) I've been using HG forever it seems... years of more I'd say. ( % 50.00) They are supportive and receptive to our input. ( % 50.00) I've never been inclined to leave to another provider. ( % 0.00) They treat their long time users as good as their newbies with bundles and discounts. ( % 32.50) Often on the leading edge of new ideas... always thinking about what is next. ( % 6.82) Pros I like the versatility of the software. ( % 0.00) We can customize so much of it. ( % 20.00) The ability to use companion to update the report while in the field is very helpful. ( % 20.00) Just when i think it can't get much better, they improve it. ( % 50.00) Cons occasionally there are some quirks that cause the software to crash... but none anymore than any other computer software. ( % -6.25)
getappza
POSITIVE 🙂
2020/3
HomeGuage experienced review Reviewed on // Our overall experience with HomeGauge has been wonderful. ( % 60.00) I can honestly say that this software has... Our overall experience with HomeGauge has been wonderful. ( % 53.33) I can honestly say that this software has provided us with the ability to increase our business significantly. ( % 48.75) We are able to inspect homes and issue reports to several clients a day without compromising quality. ( % 25.00) I do and will continue to recommend this software to other home inspectors already working in the industry or thinking of home inspecting as a new career. ( % 0.57) Pros I like the fact that we are able to build a design several templates. ( % 25.00) This feature significantly increases the efficiency of our inspections and report writing. ( % 37.50) The ability to design different templates based on the several variations of build and design in our region has made training new employees much easier and gives our employees confidence in there inspection and report writing processes. ( % 8.41) Cons Spell check can sometimes be inconsistent, most notably when words are in bold and/or in all capitals. ( % 44.44) Honesty not much to be disappointed in with this software. ( % 37.50) Any issues that we have had with this software has been resolved promptly, if not immediately, with the outstanding HomeGauge customer service. ( % 50.00)
getappza
POSITIVE 🙂
2020/2
Please update FL Insurance Forms to make companion app friendly Reviewed on // Pretty decent. ( % 26.39) Just bothered by a few consistent glitches that never get fixed. ( % 5.00) Main issue is... ( % 16.67) Pretty decent. ( % 20.83) Just bothered by a few consistent glitches that never get fixed. ( % 5.00) Main issue is spending too much time annotating pics back at the office and spending too much time assembling FL insurance reports. ( % 14.17) Pros Companion app and cloud services. ( % 0.00) Good customer support. ( % 70.00) Cons Been asking for years to be able to annotate pictures in the companion app. ( % 50.00) Wind Mitigation Inspections, Point Inspection and Roof Conditions Certifications should be app friendly. ( % 37.50) The current set up for FL insurance inspections is not user friendly in the least. ( % 2.50) I need something that will help me save time instead of sifting through hundreds of pictures at : on a friday night. ( % 0.00) Been a problem for several years yet nothing has changed. ( % 0.00) This costs me a significant amount of wasted time assembling insurance inspection reports that are necessary for most every home buying customer in Florida. ( % 16.88) PLEASE update these to make them more "in the field" friendly/companion app friendly. ( % 43.75)
getappza
POSITIVE 🙂
2020/1
years experience using Homeguage Reviewed on // Overall Homeguage is awesome, but I feel they are falling behind their newer competitors as far as... ( % 17.50) Overall Homeguage is awesome, but I feel they are falling behind their newer competitors as far as web report presentation, reporting and appointment scheduling capabilities. ( % 17.50) Pros I love the excellent consumer support. ( % 75.00) I love the "Smart Text" time saving functionality of Homeguage comment writing when using the HG Companion software. ( % 35.71) I love the cloud service. ( % 50.00) Cons I am unhappy with the inability to truly have an online scheduler on my home inspection website. ( % -60.00) I used their "old" online scheduler for years, until they stopped supporting it. ( % 17.50) Homeguage keeps promising a new truly online scheduler, but keep missing their promise dates by years. ( % 4.55) I finally switched to ISN software for scheduling, and I will never go back!! ( % 0.00) I wish Homeguage would integrate their "Request List" feature for clients and Realtors into ISN's third party report delivery. ( % 0.00) "HG Services" are overpriced for what they have to offer. ( % 0.00)
getappza
POSITIVE 🙂
2023/5
Why? ( % 0.00) Reviewed on // Getting inspection agreement signed. ( % 0.00) Getting inspection agreement signed. ( % 0.00) Pros Picture edits. ( % 0.00) able to add arrows and contrast/brightness, ability to find old reports. ( % 30.00) Cons Why no word search? ( % 0.00) Just a "control F" function would be great. ( % 80.00) A picture in picture tutorial I could follow along with as I actually perform the function would be great. ( % 40.00) The spell check algorithm needs upgrading. ( % 0.00) There are words very specific to home inspections that are not in the data base such as "escutcheon". ( % -26.67) It may be there now I have not checked (it is the chrome base around an knob or spigot). ( % -80.00) Many words with an "s" at the end will not be accepted. ( % 50.00) Some words with one obvious letter missing or misplace and it does not recognize it at all. ( % -10.00) Can not even suggest the correct word. ( % 0.00) Some times myself and another HomeGauge user will have a note that we are proud of as being concise, clear and dealing with a difficult issue just vanish. ( % 12.50) This is not after a software upgrade. ( % 0.00) Just one day it is there and the next it is gone. ( % 0.00) Scrambled notes. ( % 0.00) For instance after one software upgrade a list of foundation note disappeared and were under foundations. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
HG has been a big part of my success! ( % 18.75) Reviewed on // Pros Pretty easy to use from the start. ( % 34.17) Easy to customize to my business. ( % 43.33) HG takes feedback from it's users and performs useful updates periodically that are tested and trouble free. ( % 16.67) Cons I didn't like it when they went from the client initiating contact regarding the home warranty to HG automatically contacting them without permission, so I opted out of that part of the program. ( % 0.00) If HG would set it up so the client could initiate contact again I would be happy to include a link or referral in my reports for the client to make contact. ( % 80.00) I do not want my clients to feel that I have sold or openly distributed their contact information to anyone. ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Outdated Reviewed on // I no longer use homegage no longer use homegauge I no longer use homegage no longer use homegauge Pros Homegauge is Moderately easy to use It has some OK customizable features Cons It is missing cloud based reporting I had to leave this software. ( % 8.33) It was a decision to go to a full cloud based software program so reports could mostly done onsite. ( % 42.50) The answer that I got was they have an app that uploads to a cloud and downloads to the desktop software This is mediocre at best and I was losing information or my file size was too large and I had to delete information in order to move to my desktop software just to complete my reports this added valuable time. ( % 20.36) The administration at home gauge claimed that it was going to go to full cloud base (meaning you can deliver reports from phone)at least years ago and it has yet to move there. ( % -25.00) Alternatives Considered Spectora Reasons for Switching to HomeGauge I switched away from homegauge not to it ( % 0.00)
getappza
POSITIVE 🙂
2020/2
Home Guage is the best Reviewed on // Love having the reports online for the customer to view with picture zoom, video, an pictures. ( % 75.00) M... Love having the reports online for the customer to view with picture zoom, video, an pictures. ( % 50.00) Most of my customers are using the customer request programe for forwarding defects. ( % 50.00) That's great. ( % 80.00) Pros Great interface Easy to edit Works well in the field on my phone Online services are great Appointment tool is very good Good intagration with my website Love the cloud, great for my customers Cons Would like to be able to use higher resolution pictures and videos. ( % 63.26) Would like to be able to upload larger files faster. ( % 25.00) I normally copy directly from my phone to laptop. ( % 12.50) Uploading to the cloud is slow and many times fails. ( % -10.00) Would like Profesional extra care brochures sent from Home Guage, I have to print my own. ( % 30.00) It would be nice to upload my Radon Away reports to the cloud to appear with the home inspection. ( % 60.00)
getappza
POSITIVE 🙂
2020/2
Change is not always the best solution Reviewed on // I understand that HomeGauge has been sold and the company is growing. ( % 100.00) I think that the customer... ( % 0.00) I understand that HomeGauge has been sold and the company is growing. ( % 0.00) I think that the customer service was better years ago when I knew the staff by name and they always answered my calls. ( % 50.00) Now, not so much. ( % 20.00) Now when I call, the rep may not be having a good day and it reflects in the call. ( % 70.00) Just saying. ( % 0.00) Pros I've used HomeGauge for almost years. ( % 0.00) I love the format. ( % 50.00) Very professional. ( % 13.00) Easy for customer to review. ( % 43.33) I've also looked at a lot of other reports done by other inspectors and quite frankly, they are very poorly done. ( % -25.67) Cons Adding too many options as the company grows. ( % 50.00) In my experience, the client wants a clean, professional report that is to the point for their specific need at the time of the inspection. ( % 16.67) I have been called on the carpet and have quit using the option to send client information to a security system vendor. ( % 0.00) Worse thing I could have done. ( % -40.00)
getappza
POSITIVE 🙂
2020/1
I love this software! ( % 62.50) Reviewed on // My at home report time has been cut to % of what it was with my last software program, My at home report time has been cut to % of what it was with my last software program, Pros The software is easily customizable and you can get as detailed or generic as you desire. ( % 16.67) It lets me insert pictures as I inspect (my first programs didn't) and when programmed correctly, it doesnt let me leave the inspection until I am completely done. ( % 17.50) The ability to enter appointments an access the reports from anywhere is great also as I no longer have to write things down or commit them to memory. ( % 32.22) Cons Some additions like being able to annotate pictures in the handheld version or having it's own camera app would be nice. ( % 56.67) Being able to edit all aspects of the narrative when reviewing pictures would be helpful also. ( % 50.00)
Needs attention
Negative reviews
getappza
NEGATIVE 😕
2020/1
Home inspection software Reviewed on // Pros Reports include photos and descriptions. ( % 0.00) Cons Software crashes on iPhones. ( % 0.00) Templates are not easy to manipulate. ( % -21.67)
getappza
NEGATIVE 😕
2020/1
HG software Reviewed on // Pros this software is fairly simple and gives a professional product Cons this software can be a little confusing when modifying templates ( % -9.69)
getappza
NEGATIVE 😕
2017/12
Difficult to pick up. ( % -50.00) A pioneer in the industry. ( % 0.00) Reviewed on // Pros This software was a strong second choice for me to run my business. ( % 21.67) It is streamlined and online and simple to use... once you learn it. ( % 0.00) The company offers a full suite of business tools for your home inspection business. ( % 22.50) Cons The mobile app was difficult to learn. ( % -50.00) The updates and new features are at a stand still. ( % 13.64) It doesn't integrate well with ISN. ( % 0.00) The report output is stale and hasn't really changed in years. ( % -15.00)
getappza
NEGATIVE 😕
2020/1
if you want input about your home inspection software have a Home inspection category in... ( % 0.00) Reviewed on // none none Pros ease of use Cons one drawback is altering of saved statements in a report changes to saved original this sucks!! ( % -4.69) ! ( % 0.00)
getappza
NEGATIVE 😕
2023/5
Homeguage works but seems awkward to use Reviewed on // I used Homeguage when working with a spcialize client base. ( % -70.00) Part of my experience may have been the... ( % 0.00) I used Homeguage when working with a spcialize client base. ( % -80.00) Part of my experience may have been the limited functionality associate with this operation. ( % -7.14) I was not displeased with the software but more indifferent than anything else. ( % 50.00) Pros The customer support team is excelllent. ( % 0.00) Very willing to help and patient when working with clients. ( % 32.50) Cons The format style and inspection style seems bulky and time consuming. ( % 0.00)
getappza
NEGATIVE 😕
2020/1
Photo editing Reviewed on // Pros Customer service and overall ease of use. ( % 0.00) Cons The photo editing is very small even on a inch laptop. ( % -32.50)
getappza
NEGATIVE 😕
2020/1
HomeGauge review Reviewed on // Pros I like connection with calendar, reminder of coming appointment Cons On new appointment tab, If you make a mistake (wrong email) and want to change it, the way to correct too complicated. ( % -28.79) Also there is no quick search in narratives field. ( % -16.67) Present search takes almost forever. ( % 0.00) Any correction on existing customer, create a new customer. ( % 13.64) I wish it would be easier. ( % 0.00)
getappza
NEGATIVE 😕
2020/1
home gauge softward usage Reviewed on // controlling my time messaging and hold on report until paid controlling my time messaging and hold on report until paid Pros all in one apointments, messaging, payments and detail of report Cons to complex for the client to open and sign and navigate ( % -15.00)
getappza
NEGATIVE 😕
2023/5
RV Inspectors Use of Homegauge Inspection Software Reviewed on // I am content enough with the software to continue using it for now. ( % 0.00) I am content enough with the software to continue using it for now. ( % 0.00) Pros I appreciate the turnkey package and have built my RV inspection business around the HG platform. ( % 0.00) Cons There is little communication or feedback regarding the website set-up process. ( % -18.75)
getappza
NEGATIVE 😕
2020/1
Homegauge Reviewed on // Pros I like the ease to get around the program and my customers and agents i work with really like the features. ( % 20.00) Cons I dont have anything bad to say about the software ( % -70.00)
getappza
NEGATIVE 😕
2019/10
Frustrating and Unintuitive Reviewed on // Horrible overall product. ( % -46.67) It has potential but it hasn't been capitalized on. ( % 0.00) Horrible overall product. ( % -50.00) It has potential but it hasn't been capitalized on. ( % 0.00) Pros Auto comments make it easy to fill out the report. ( % 43.33) Desktop suite is decently laid out. ( % 16.67) Fairly customizable. ( % 70.00) Cons Horrible UI, HG Companion for iOS is an absolute steaming hot pile of garbage. ( % -18.33) The system crashes, has issues converting from Companion, and is about years behind the times. ( % -40.00)
getappza
NEGATIVE 😕
2020/1
Some changes Reviewed on // Pros The ease of use putting in comments with pictures is a big plus. ( % 0.00) Cons make the boxes you have to check off a little bigger, too small make changing email easier, rather than email or call customer support auto generate town with zip code in report section. ( % -14.58)
getappza
NEGATIVE 😕
2020/1
homeguage Reviewed on // frustrating at times frustrating at times Pros reports are professional looking. ( % -23.33) Cons contacts are sometimes deleted or come up as previously used and cant update email, voice recognition software is difficult at times and very slow when asked for support homeguage blames it on dragon and dragon blames it on Homeguage ( % -35.22)
getappza
NEGATIVE 😕
2020/1
Awful Reviewed on // Awful haven't changed much compared to the competitors. ( % -60.00) Sub par software. ( % 0.00) Wish I had help Awful haven't changed much compared to the competitors. ( % -40.00) Sub par software. ( % 0.00) Wish I had help Pros Nothing the software doesn't have any really good feature sub par Cons Crashes all the time, no explanation when calling, unfortunately switching software soon unless someone fixes these issues. ( % 10.00) Also scheduling is awful and difficult. ( % -75.00) They have fallen behind. ( % -40.00)
getappza
NEGATIVE 😕
2020/1
User Review Reviewed on // Software saves me time and creates professional reports. ( % 10.00) Software saves me time and creates professional reports. ( % 10.00) Pros Laptop and mobile work well. ( % 0.00) Can customize a few options. ( % -20.00) Software has worked well over the past plus years. ( % -25.00) Minor problems but tech team usually solves issues quickly and are knowledgeable about the software. ( % 1.11) Cons Some changes I make in the template do not save and have to be changed each time. ( % 0.00) Every once in a while customers have problems logging in, but typically it is user error. ( % -16.67)
getappza
NEGATIVE 😕
2020/2
HomeGauge Inspection Software....."Don't inspect homes without it!" ( % 0.00) Reviewed on // Unbelievable time saver when writing reports.......love the added features Unbelievable time saver when writing reports.......love the added features Pros We are a multi inspector firm that regularly inspect homes over , SF......we usually attack homes of this size with multiple Inspectors cutting down on Inspection time as well as reporting time. ( % -21.32) Our inspectors are assigned specific parts of the home to inspect, they write that portion of the inspection report, than all pieces are merged into one comprehensive report for the client and posted to our secure cloud for viewing. ( % 20.00) Cons There are no "cons" for us with the software ( % 0.00)
getappza
NEGATIVE 😕
2020/1
Review of HG Reviewed on // Not great. ( % -40.00) Not great. ( % -40.00) Pros It does the job. ( % 0.00) It's not too difficult to figure out how to use the basics. ( % -50.00) Cons There a constant bugs and glitches in the system. ( % 0.00)
getappza
NEGATIVE 😕
2020/1
Review Reviewed on // Their support is very helpful but unfortunately is never available when I really need it (after... Their support is very helpful but unfortunately is never available when I really need it (after hours or on weekends, etc.) ( % 6.67) I'm typing reports after :PM, and they're closed. ( % -10.00) They shut down their online support forum, where users can ask/answer questions and get help from other HG users. ( % -14.03) They add new features to the software without fixing known bugs first. ( % 19.32) Pros Generally easy to customize, but some features are not intuitive. ( % 43.33) Reports are easy to read. ( % 43.33) Agents and clients like the report upload features. ( % 0.00) Cons No universal template (comments from one template are not available in other templates) which renders having multiple templates useless. ( % -16.50) Trying to customize the front page of the report requires HTML coding knowledge. ( % 0.00) One of the only programs I have ever used that doesn't allow the user to predict exactly what the printed output will look like (too much white space, weird positions of photos). ( % -6.25) The Companion app is clunky and has too many clicks. ( % 50.00) HomeGauge has one of the worst spell checkers I have ever encountered. ( % -100.00)
getappza
NEGATIVE 😕
2020/2
Overall its an ok product Reviewed on // Its functional. ( % 25.00) Its functional. ( % 0.00) Pros The software is a complete package. ( % 10.00) It includes report writing and office features. ( % 0.00) Cons Simple usability updates and corrections/repairs to the software are not performed. ( % 0.00) Support is difficult to get through to. ( % -50.00) The company cares more about selling insurance than providing inspectors with a solid platform to operate a business and produce inspection reports. ( % 25.00) Once your business is set up it is exceptionally difficult to make a transition to another software which makes you feel like your business is trapped. ( % -35.00)
getappza
NEGATIVE 😕
2020/1
Owner/ home inspector Reviewed on // The only problem I have is it is not computer friendly to elderly people. ( % 18.75) I've complained before... ( % -30.00) The only problem I have is it is not computer friendly to elderly people. ( % 18.75) I've complained before about the username and password feature in order to view the reports and signing the contract is very difficult for some people. ( % -47.50) Pros I like the software overall. ( % 0.00) Doing the reports is easy once you learn the system. ( % 43.33) I do have some issues with the signing of the contract. ( % 0.00) Cons I do not like that my agents and my clients have to put a username and a password in in order to see their reports and for the customer to get their contract. ( % 0.00) I have lost numerous real estate agents because of this feature. ( % 10.00) I do like the homegauge software but if this does not change I may have to find a new supplier for reports. ( % 13.64) I have called in several times and complained about that feature. ( % -15.00) Can that be changed. ( % 0.00)
getappza
NEGATIVE 😕
2020/1
Few flaws Reviewed on // It's helping get the job done. ( % -20.00) It's helping get the job done. ( % 0.00) Pros It's integration with Invoicing, payment and scheduling. ( % 0.00) Cons The glitch in transferring auto diagrams/pictures from companion to desktop. ( % 0.00) The time it takes to find Auto comments, missing search feature. ( % -20.00) The ordering of comments takes too long. ( % -5.00) The little glitches in the scheduling software when you have to go back and correct something I mistyped. ( % -9.38) Texas Template causes comments to run together and get split between pages ( % 0.00)
getappza
NEGATIVE 😕
2022/6
The worst advice I got when I became and inspector was to use this software. ( % -100.00) Reviewed on // Poor, it's not very well designed, there are places where they used in place of an o. ( % -25.00) For... Poor, it's not very well designed, there are places where they used in place of an o. ( % -25.00) For example: Hell this is Hmegauge. ( % 0.00) LL Pros I guess it does let me create inspection reports but at a high cost which goes up every year. ( % 16.00) Cons . ( % 0.00) They have terrible support. ( % -100.00) . ( % 0.00) Even though they charge you a lot to use the software, they don't consider you their customer. ( % 0.00) Their customer is your client so they will try to sell their services to them. ( % 0.00) . ( % 0.00) The software is older and outdated compared to similar software. ( % -7.78) . ( % 0.00) Rather than update the software you already purchased, they just created a different version and want you to pay for it monthly. ( % 0.00) . ( % 0.00) The software claims to have many different templates but when you create a defect comment, it is only available in one template which makes all the other templates useless. ( % 4.58) . ( % 0.00) No matter what problem you will have using the product, it will always be blamed on your computer, camera, cell phone, etc. ( % 0.00) never their fault. ( % 0.00) . ( % 0.00) I've used the product for years because once you create a bunch of inspection comments, it's difficult to switch to another company. ( % -50.00) Over the years, whenever we have requested a new feature, the response has always been, "Yes, we get asked for that feature a lot and maybe in the future", they have never added any of the features. ( % 6.82) . ( % 0.00) Since the company is now owned by American Family Insurance, they will try to sell insurance to your clients. ( % 0.00) Over the years we have had many companies try to offer us money to give them access to our clients information. ( % 50.00) We have always declined since it's not fair to clients. ( % -35.00) However, they will force insurance offers on your clients even if you tell them you do not want this. ( % 10.00)
getappza
NEGATIVE 😕
2020/1
Be More user Friendly Reviewed on // Mediocre. ( % 12.50) Font in the overview section of the report is abysmal. ( % 0.00) Looks bad when uploaded. ( % -70.00) Looks... Mediocre. ( % -50.00) Font in the overview section of the report is abysmal. ( % 0.00) Looks bad when uploaded. ( % -70.00) Looks even worse if the client prints it out. ( % -40.00) My ADA clients usually do as they meet together to strategize. ( % -25.00) Pros . ( % 0.00) Love the flexibility of creating a template for any type of inspection we want to perform at our company. ( % 50.00) . ( % 0.00) . ( % 0.00) Thank you for letting me call in to the office and say I need to send a large report and the size limit is lifted (I will pay!) ( % 26.79) and then I can call back to return the cap once report sent. ( % 0.00) . ( % 0.00) . ( % 0.00) Have a store - publish pricing - do not care if it is high or low prices. ( % 8.00) Let me know pricing so I can budget for what I want - signature color for email background/ spreadsheet/ signature color for styles and format/ cool fonts - think package like you buy in a video game... Cons . ( % -2.50) When I go back in to the schedule to add information (the realtor texted me the combo code, for example), I have to remember to uncheck the request payment box. ( % 0.00) We use Guardian - just not through HG. ( % 0.00) If I forget to uncheck the box, then it shows the customer needs to pay before they can see the report - can be stressful for the customer . ( % 0.00) . ( % 0.00) I want to set the color code for the inspectors on the schedule - one was orange for a while and now he is purple. ( % 0.00) A different inspector is now orange - Yikes!! ( % 0.00) If I am on the phone and glance at the schedule, I may say a certain inspector is available when that is not true. ( % 14.64) . ( % 0.00) Need to customize the emails in order to do better branding for our company. ( % 50.00) I read your code to determine how to make the background blue. ( % 0.00) It can end up with a lot of question marks all over it when received by the customer - I do not know why. ( % 0.00) I want to bring a bang when the customer receives the email. ( % 0.00) . ( % 0.00) I want other items on the new appointment tab. ( % 0.57) I want to totally customize the type of information that gets put in that email also. ( % 0.00) - Option for another ID - for the WDO report - Option for type of access - combo/ Supra eKey/ ELB/ other (and can put code in the blank) - Option to put in a gate code - Option for other to be present at inspection and fill in the blank - we have parent/ sibling/ friend as the buyer rep etc. ( % -5.00) and the inspector needs to know who that person is. ( % 0.00) - Option for detached ( % 0.00)
getappza
NEGATIVE 😕
2022/8
Poor customer service Reviewed on // My experience recently has been terrible. ( % -46.67) I have complained repeatedly that my clients cannot... My experience recently has been terrible. ( % -43.33) I have complained repeatedly that my clients cannot access inspection agreements (and reports) from their website. ( % -30.00) They have refused to address the problem. ( % 0.00) They have only been giving me lip service. ( % 0.00) Part of this problem was created when Homegauge added extra steps that my clients have to go through when approving inspection agreements. ( % 0.00) Homegauge added pages (steps) that my clients have to see before accessing their agreements. ( % 0.00) More importantly, Homegauge added these pages in order to sell insurance and other services to MY CLIENTS. ( % 25.83) They are directly trying to market to the customers I worked hard to acquire. ( % -9.58) Marketing directly to my clients without my permission is unethical, but in the process of doing this, they have complicated the process my clients use when accessing their inspection agreements and reports. ( % -20.00) It is a great inconvenience to my clients and Homegauge refuses to do anything about this. ( % 80.00) Pros It appeared to be a good product at the time with good customer support. ( % 70.00) The [SENSITIVE CONTENT] at the time was a home inspector and developed the software himself from what I understand. ( % 10.00) But the company was bought out by a larger corporation. ( % 0.00) Cons I have been using Homegauge for over years. ( % 0.00) I like the product, but their customer service has declined drastically since the company was sold to a larger corporation. ( % 0.00) Since the company was sold, I have more trouble getting through on the phone to a customer rep. ( % 15.00)