SentiSolv
VisionWorks
Source of reviews: consumeraffairsAll times
Number of Reviews
50
is below the industry average
eyewear industry avg. is 243 Number of Sentences
280
is below the industry average
eyewear industry avg. is 1309 Company Sentiment Score
18%
is above the industry average
eyewear industry avg. is % 0 % of Answered Reviews
0%
Not calculated
eyewear industry avg. is 0 Company Response Time
Not calculated
eyewear industry avg. is 0Filter Keywords
These words are ordered by the frequency. Most common words reflect the most common themes| Word | Frequency ⤵️ | Positive Percentage ⤵️ | Negative Percentage ⤵️ | Category ⤵️ |
|---|---|---|---|---|
| glass | 90 | 77.78 | 11.11 | Product |
| great | 25 | 100 | 0 | Emotion |
| visionwork | 25 | 100 | 0 | Brand |
| could | 20 | 50 | 50 | Uncategorized |
| husband | 20 | 100 | 0 | Family |
| custom | 20 | 75 | 0 | Communication |
| warranti | 20 | 100 | 0 | Warranty |
| purchas | 15 | 66.67 | 0 | Operation |
| anthoni | 15 | 0 | 0 | Uncategorized |
| check | 15 | 100 | 0 | Operation |
| assist | 15 | 100 | 0 | Operation |
| wrong | 15 | 50 | 50 | Communication |
| appoint | 15 | 0 | 100 | Time Category |
| first | 15 | 100 | 0 | Time Category |
| optometrist | 15 | 100 | 0 | Medical |
| shake | 15 | 100 | 0 | Emotion |
| cataract | 15 | 100 | 0 | Medical |
| happi | 10 | 0 | 0 | Emotion |
| peopl | 10 | 100 | 0 | Uncategorized |
| servic | 10 | 100 | 0 | Service |
| offer | 10 | 100 | 0 | Operation |
| return | 10 | 50 | 0 | Operation |
| today | 10 | 100 | 0 | Time Category |
| store | 10 | 100 | 0 | Service |
| woman | 10 | 100 | 0 | |
| reason | 10 | 50 | 50 | |
| frame | 10 | 100 | 0 | |
| cross | 10 | 100 | 0 | |
| readi | 10 | 0 | 0 | Uncategorized |
| constantli | 10 | 0 | 0 | Uncategorized |
| think | 10 | 100 | 0 | Emotion |
| profession | 10 | 100 | 0 | Uncategorized |
| friendli | 10 | 0 | 0 | Emotion |
| littl | 10 | 100 | 0 | Uncategorized |
| locat | 10 | 50 | 50 | Service |
| america | 10 | 0 | 0 | Uncategorized |
| forev | 5 | 0 | 100 | Time Category |
| whoever | 5 | 100 | 0 | Uncategorized |
| choos | 5 | 0 | 100 | Uncategorized |
| choic | 5 | 0 | 100 | Uncategorized |
| disappoint | 5 | 0 | 100 | Uncategorized |
| alreadi | 5 | 0 | 0 | |
| badli | 5 | 0 | 0 | |
| broken | 5 | 0 | 100 | |
| super | 5 | 50 | 50 | |
| solder | 5 | 0 | 100 | |
| broke | 5 | 0 | 100 | |
| desper | 5 | 0 | 100 | |
| altitud | 5 | 100 | 0 | |
| absolutely-care-for-less | 5 | 100 | 0 | |
| expect | 5 | 100 | 0 | |
| pleasant | 5 | 100 | 0 | |
| cloth | 5 | 100 | 0 | |
| while | 5 | 0 | 0 | |
| anyth | 5 | 100 | 0 | |
| share | 5 | 100 | 0 | |
| concern | 5 | 100 | 0 | |
| mouth | 5 | 100 | 0 | |
| better | 5 | 100 | 0 | |
| virtual | 5 | 100 | 0 | |
| coupl | 5 | 100 | 0 | |
| shoprit | 5 | 0 | 0 | |
| repair | 5 | 100 | 0 | |
| supervisor | 5 | 100 | 0 | |
| secondli | 5 | 0 | 0 | |
| 08540 | 5 | 100 | 0 | |
| posit | 5 | 50 | 50 | |
| greet | 5 | 100 | 0 | |
| place | 5 | 100 | 0 | |
| realli | 5 | 0 | 0 | |
| ashley | 5 | 0 | 0 | |
| honest | 5 | 100 | 0 | |
| phillip | 5 | 0 | 0 | |
| refund | 5 | 100 | 0 | |
| money | 5 | 100 | 0 | |
| insur | 5 | 100 | 0 | |
| promis | 5 | 100 | 0 | |
| visit | 5 | 100 | 0 | |
| exactli | 5 | 0 | 0 | |
| decis | 5 | 100 | 0 |
Ngrams Look-up
These words are ordered by the frequency. Most common words reflect the most common themes.- glass
- great
- visionwork
- could
- husband
- custom
- warranti
- purchas
- check
- assist
- wrong
- first
- optometrist
- shake
- cataract
- peopl
- servic
- offer
- return
- today
- store
- woman
- reason
- frame
- cross
Frequently Used Ngrams
When two or more words are juxtaposed, they are naming as 'ngrams'. Ngram analysis is good for when some concept is defined by more than one words.- shake nod
- purchase glasses
- customer service
- shake nod shake
- nod shake nod
- nod shake
- pair glasses
- america best
- phillip think refunded
- people want
- people want deal
- personnel assistance
- personnel assistance friendly
- phenomenal greeted
- phenomenal greeted ms
- phillip think
- able secondly
- pick left
- people attend consider
- picked glasses
Keyword Profiler
Bubble sizes by positive sentiment scoresKeyword Profiler
Bubble sizes by negative sentiment scoresSentiment by time
See trends of reviewsSmart Reading
Read all reviews with AI based highlighted Sentences All Reviews
ⓘ
Sentiment highlighting treshold %: 50
Some reviews are not visible due to performance.
Reviews
Positive reviews
consumeraffairs
POSITIVE 🙂
2023/12
Today I visited Visionworks located in Ashley Park (Newnan, GA) and needless to say my experience with them was phenomenal!! ( % 14.06) I was first greeted by Ms. **, whom took me thru the steps of my virtual eye exam! ( % 31.25) That was a first but it was great and better than expected! ( % 35.63) She was friendly and very pleasant and I told plenty of jokes that kept her laughing! ( % 68.75) She was a joy! ( % 100.00) I then met Ms. **! ( % 0.00) She helped me with doing the house on the hill eye check lol and she worked with that telehealth doctor to obtain my new eye prescriptions as well as my glasses! ( % 48.52) We talked a little as well during the process and she was awesome to talk to! ( % 40.63)
consumeraffairs
POSITIVE 🙂
2023/6
The staff is very nice especially Le'ashia B. ( % 39.00) She went above and beyond when it came to my checkout. ( % 0.00) She is very professional and go over everything clearly. ( % 11.50) I would recommend asking for her when it comes to picking out glasses and checking out. ( % 0.00) She will get you the best. ( % 100.00)
consumeraffairs
POSITIVE 🙂
2023/1
I actually had left America's Best. ( % 33.33) They were horrible, so I left and pulled into Visionworks. ( % -50.00) Within moments I had an incredible eye test X-rays and all with that % off of my purchase of my glasses. ( % 90.00) I think they are are great because they smile. ( % 55.00) They like their customers. ( % 0.00) I'm telling you I've been to eye outlet America's Best and visionworks took care of me properly. ( % 50.00) Made me feel comfortable and help me find a pair of glasses that will last me a lifetime. ( % 20.00) Thank you visionworks. ( % 0.00) I enjoyed myself today and that's how it should be. ( % 50.00) You should never be bullied anywhere. ( % 0.00) They're just kind and that's the kind of people I want to have deal with. ( % 60.00) Even if it cost a little extra it's worth it. ( % 3.75) God bless and I hope you take my advice go to visionworks. ( % 0.00)
consumeraffairs
POSITIVE 🙂
2023/1
Great personnel assistance and friendly, I don't have much to say, I'm humbled with the assistance offered, great customer service and good communication, happy client and assistance.... Can't wait to have my glasses. ( % 61.25)
consumeraffairs
POSITIVE 🙂
2023/11
This is the first company that I know in many years that do NOT give warranties for lenses and glass. ( % 37.50) They advertise day warranty. ( % 0.00) Other companies give full year warranty, even Walmart. ( % 11.25) I was very surprised, the clerk told me that I need to buy for $. ( % 13.00) Also they were suppose to call me when the glass were ready, and after days I call and told me that were ready. ( % 20.00) Pricy, In Boynton Beach near the Mall store was only one emplyee with many people to attend. ( % 20.00) I will not consider this company again. ( % 0.00)
consumeraffairs
POSITIVE 🙂
2023/10
Ramon (**) helped us to purchase the glasses and he was good. ( % 47.50) Anthony offered the worst customer service that we ever experienced when we went for pick up. ( % -10.00) He left the case with the new pair of glasses inside in front of my husband, crossed his arm and just stood there, which was signaling us to help ourselves. ( % 6.82) My husband opened the case, saw some oil stain on the lens so took out the cloth to mop the lens. ( % 0.00) While this Anthony was still crossing his arms and not saying or doing anything, my husband tried the glasses on and then shared his concern about the loose of the frame. ( % -7.69) Anthony then opened his mouth, told my husband (in his 's) to shake, nod, shake, nod, shake, nod his heads couple of times, then said the frame could not be fixed and we should take the glasses to Shoprite for repair. ( % 10.00) He may be the boss or supervisor in this site (zip ) because his "absolutely-care-for-less" altitude can turn whoever comes in to the store away. ( % 0.00)
consumeraffairs
POSITIVE 🙂
2023/8
They gave me the wrong glasses and when I returned them telling them they were wrong the woman who saw me, said the glasses were right and I just said, "No I can't see," so she told me that I had advanced cataracts that's the reason And I knew she was lying, I had seen my optometrist a year ago. ( % -7.86) He said exactly the opposite, a really great Dr and above all honest; this woman on top rude, from Phillip I think but they refunded the money but not yet to my insurance as they promise. ( % 26.43) This is a bad place to go, I just couldn't get an app with my optometrist so I went there bad decision; finally I got hold of my optometrist and naturally he said, "You have cataract but you need glasses," the cataracts can wait still, for surgery and gave me new readers; I am so happy now. ( % -6.06) Dr ** it's the best; so important to have your glasses done and your eyes checked by an excellent Professional; and everyone at Gold Canyon Eyes it's just wonderful. ( % 70.00)
consumeraffairs
POSITIVE 🙂
2023/12
Today I visited Visionworks located in Ashley Park (Newnan, GA) and needless to say my experience with them was phenomenal!! ( % 14.06) I was first greeted by Ms. **, whom took me thru the steps of my virtual eye exam! ( % 31.25) That was a first but it was great and better than expected! ( % 35.63) She was friendly and very pleasant and I told plenty of jokes that kept her laughing! ( % 68.75) She was a joy! ( % 100.00) I then met Ms. **! ( % 0.00) She helped me with doing the house on the hill eye check lol and she worked with that telehealth doctor to obtain my new eye prescriptions as well as my glasses! ( % 48.52) We talked a little as well during the process and she was awesome to talk to! ( % 40.63)
consumeraffairs
POSITIVE 🙂
2023/6
The staff is very nice especially Le'ashia B. ( % 39.00) She went above and beyond when it came to my checkout. ( % 0.00) She is very professional and go over everything clearly. ( % 11.50) I would recommend asking for her when it comes to picking out glasses and checking out. ( % 0.00) She will get you the best. ( % 100.00)
consumeraffairs
POSITIVE 🙂
2023/1
I actually had left America's Best. ( % 33.33) They were horrible, so I left and pulled into Visionworks. ( % -50.00) Within moments I had an incredible eye test X-rays and all with that % off of my purchase of my glasses. ( % 90.00) I think they are are great because they smile. ( % 55.00) They like their customers. ( % 0.00) I'm telling you I've been to eye outlet America's Best and visionworks took care of me properly. ( % 50.00) Made me feel comfortable and help me find a pair of glasses that will last me a lifetime. ( % 20.00) Thank you visionworks. ( % 0.00) I enjoyed myself today and that's how it should be. ( % 50.00) You should never be bullied anywhere. ( % 0.00) They're just kind and that's the kind of people I want to have deal with. ( % 60.00) Even if it cost a little extra it's worth it. ( % 3.75) God bless and I hope you take my advice go to visionworks. ( % 0.00)
consumeraffairs
POSITIVE 🙂
2023/1
Great personnel assistance and friendly, I don't have much to say, I'm humbled with the assistance offered, great customer service and good communication, happy client and assistance.... Can't wait to have my glasses. ( % 61.25)
consumeraffairs
POSITIVE 🙂
2023/11
This is the first company that I know in many years that do NOT give warranties for lenses and glass. ( % 37.50) They advertise day warranty. ( % 0.00) Other companies give full year warranty, even Walmart. ( % 11.25) I was very surprised, the clerk told me that I need to buy for $. ( % 13.00) Also they were suppose to call me when the glass were ready, and after days I call and told me that were ready. ( % 20.00) Pricy, In Boynton Beach near the Mall store was only one emplyee with many people to attend. ( % 20.00) I will not consider this company again. ( % 0.00)
consumeraffairs
POSITIVE 🙂
2023/10
Ramon (**) helped us to purchase the glasses and he was good. ( % 47.50) Anthony offered the worst customer service that we ever experienced when we went for pick up. ( % -10.00) He left the case with the new pair of glasses inside in front of my husband, crossed his arm and just stood there, which was signaling us to help ourselves. ( % 6.82) My husband opened the case, saw some oil stain on the lens so took out the cloth to mop the lens. ( % 0.00) While this Anthony was still crossing his arms and not saying or doing anything, my husband tried the glasses on and then shared his concern about the loose of the frame. ( % -7.69) Anthony then opened his mouth, told my husband (in his 's) to shake, nod, shake, nod, shake, nod his heads couple of times, then said the frame could not be fixed and we should take the glasses to Shoprite for repair. ( % 10.00) He may be the boss or supervisor in this site (zip ) because his "absolutely-care-for-less" altitude can turn whoever comes in to the store away. ( % 0.00)
consumeraffairs
POSITIVE 🙂
2023/8
They gave me the wrong glasses and when I returned them telling them they were wrong the woman who saw me, said the glasses were right and I just said, "No I can't see," so she told me that I had advanced cataracts that's the reason And I knew she was lying, I had seen my optometrist a year ago. ( % -7.86) He said exactly the opposite, a really great Dr and above all honest; this woman on top rude, from Phillip I think but they refunded the money but not yet to my insurance as they promise. ( % 26.43) This is a bad place to go, I just couldn't get an app with my optometrist so I went there bad decision; finally I got hold of my optometrist and naturally he said, "You have cataract but you need glasses," the cataracts can wait still, for surgery and gave me new readers; I am so happy now. ( % -6.06) Dr ** it's the best; so important to have your glasses done and your eyes checked by an excellent Professional; and everyone at Gold Canyon Eyes it's just wonderful. ( % 70.00)
consumeraffairs
POSITIVE 🙂
2023/12
Today I visited Visionworks located in Ashley Park (Newnan, GA) and needless to say my experience with them was phenomenal!! ( % 14.06) I was first greeted by Ms. **, whom took me thru the steps of my virtual eye exam! ( % 31.25) That was a first but it was great and better than expected! ( % 35.63) She was friendly and very pleasant and I told plenty of jokes that kept her laughing! ( % 68.75) She was a joy! ( % 100.00) I then met Ms. **! ( % 0.00) She helped me with doing the house on the hill eye check lol and she worked with that telehealth doctor to obtain my new eye prescriptions as well as my glasses! ( % 48.52) We talked a little as well during the process and she was awesome to talk to! ( % 40.63)
consumeraffairs
POSITIVE 🙂
2023/6
The staff is very nice especially Le'ashia B. ( % 39.00) She went above and beyond when it came to my checkout. ( % 0.00) She is very professional and go over everything clearly. ( % 11.50) I would recommend asking for her when it comes to picking out glasses and checking out. ( % 0.00) She will get you the best. ( % 100.00)
consumeraffairs
POSITIVE 🙂
2023/1
I actually had left America's Best. ( % 33.33) They were horrible, so I left and pulled into Visionworks. ( % -50.00) Within moments I had an incredible eye test X-rays and all with that % off of my purchase of my glasses. ( % 90.00) I think they are are great because they smile. ( % 55.00) They like their customers. ( % 0.00) I'm telling you I've been to eye outlet America's Best and visionworks took care of me properly. ( % 50.00) Made me feel comfortable and help me find a pair of glasses that will last me a lifetime. ( % 20.00) Thank you visionworks. ( % 0.00) I enjoyed myself today and that's how it should be. ( % 50.00) You should never be bullied anywhere. ( % 0.00) They're just kind and that's the kind of people I want to have deal with. ( % 60.00) Even if it cost a little extra it's worth it. ( % 3.75) God bless and I hope you take my advice go to visionworks. ( % 0.00)
consumeraffairs
POSITIVE 🙂
2023/1
Great personnel assistance and friendly, I don't have much to say, I'm humbled with the assistance offered, great customer service and good communication, happy client and assistance.... Can't wait to have my glasses. ( % 61.25)
consumeraffairs
POSITIVE 🙂
2023/11
This is the first company that I know in many years that do NOT give warranties for lenses and glass. ( % 37.50) They advertise day warranty. ( % 0.00) Other companies give full year warranty, even Walmart. ( % 11.25) I was very surprised, the clerk told me that I need to buy for $. ( % 13.00) Also they were suppose to call me when the glass were ready, and after days I call and told me that were ready. ( % 20.00) Pricy, In Boynton Beach near the Mall store was only one emplyee with many people to attend. ( % 20.00) I will not consider this company again. ( % 0.00)
consumeraffairs
POSITIVE 🙂
2023/10
Ramon (**) helped us to purchase the glasses and he was good. ( % 47.50) Anthony offered the worst customer service that we ever experienced when we went for pick up. ( % -10.00) He left the case with the new pair of glasses inside in front of my husband, crossed his arm and just stood there, which was signaling us to help ourselves. ( % 6.82) My husband opened the case, saw some oil stain on the lens so took out the cloth to mop the lens. ( % 0.00) While this Anthony was still crossing his arms and not saying or doing anything, my husband tried the glasses on and then shared his concern about the loose of the frame. ( % -7.69) Anthony then opened his mouth, told my husband (in his 's) to shake, nod, shake, nod, shake, nod his heads couple of times, then said the frame could not be fixed and we should take the glasses to Shoprite for repair. ( % 10.00) He may be the boss or supervisor in this site (zip ) because his "absolutely-care-for-less" altitude can turn whoever comes in to the store away. ( % 0.00)
consumeraffairs
POSITIVE 🙂
2023/8
They gave me the wrong glasses and when I returned them telling them they were wrong the woman who saw me, said the glasses were right and I just said, "No I can't see," so she told me that I had advanced cataracts that's the reason And I knew she was lying, I had seen my optometrist a year ago. ( % -7.86) He said exactly the opposite, a really great Dr and above all honest; this woman on top rude, from Phillip I think but they refunded the money but not yet to my insurance as they promise. ( % 26.43) This is a bad place to go, I just couldn't get an app with my optometrist so I went there bad decision; finally I got hold of my optometrist and naturally he said, "You have cataract but you need glasses," the cataracts can wait still, for surgery and gave me new readers; I am so happy now. ( % -6.06) Dr ** it's the best; so important to have your glasses done and your eyes checked by an excellent Professional; and everyone at Gold Canyon Eyes it's just wonderful. ( % 70.00)
consumeraffairs
POSITIVE 🙂
2023/12
Today I visited Visionworks located in Ashley Park (Newnan, GA) and needless to say my experience with them was phenomenal!! ( % 14.06) I was first greeted by Ms. **, whom took me thru the steps of my virtual eye exam! ( % 31.25) That was a first but it was great and better than expected! ( % 35.63) She was friendly and very pleasant and I told plenty of jokes that kept her laughing! ( % 68.75) She was a joy! ( % 100.00) I then met Ms. **! ( % 0.00) She helped me with doing the house on the hill eye check lol and she worked with that telehealth doctor to obtain my new eye prescriptions as well as my glasses! ( % 48.52) We talked a little as well during the process and she was awesome to talk to! ( % 40.63)
consumeraffairs
POSITIVE 🙂
2023/6
The staff is very nice especially Le'ashia B. ( % 39.00) She went above and beyond when it came to my checkout. ( % 0.00) She is very professional and go over everything clearly. ( % 11.50) I would recommend asking for her when it comes to picking out glasses and checking out. ( % 0.00) She will get you the best. ( % 100.00)
consumeraffairs
POSITIVE 🙂
2023/1
I actually had left America's Best. ( % 33.33) They were horrible, so I left and pulled into Visionworks. ( % -50.00) Within moments I had an incredible eye test X-rays and all with that % off of my purchase of my glasses. ( % 90.00) I think they are are great because they smile. ( % 55.00) They like their customers. ( % 0.00) I'm telling you I've been to eye outlet America's Best and visionworks took care of me properly. ( % 50.00) Made me feel comfortable and help me find a pair of glasses that will last me a lifetime. ( % 20.00) Thank you visionworks. ( % 0.00) I enjoyed myself today and that's how it should be. ( % 50.00) You should never be bullied anywhere. ( % 0.00) They're just kind and that's the kind of people I want to have deal with. ( % 60.00) Even if it cost a little extra it's worth it. ( % 3.75) God bless and I hope you take my advice go to visionworks. ( % 0.00)
consumeraffairs
POSITIVE 🙂
2023/1
Great personnel assistance and friendly, I don't have much to say, I'm humbled with the assistance offered, great customer service and good communication, happy client and assistance.... Can't wait to have my glasses. ( % 61.25)
consumeraffairs
POSITIVE 🙂
2023/11
This is the first company that I know in many years that do NOT give warranties for lenses and glass. ( % 37.50) They advertise day warranty. ( % 0.00) Other companies give full year warranty, even Walmart. ( % 11.25) I was very surprised, the clerk told me that I need to buy for $. ( % 13.00) Also they were suppose to call me when the glass were ready, and after days I call and told me that were ready. ( % 20.00) Pricy, In Boynton Beach near the Mall store was only one emplyee with many people to attend. ( % 20.00) I will not consider this company again. ( % 0.00)
consumeraffairs
POSITIVE 🙂
2023/10
Ramon (**) helped us to purchase the glasses and he was good. ( % 47.50) Anthony offered the worst customer service that we ever experienced when we went for pick up. ( % -10.00) He left the case with the new pair of glasses inside in front of my husband, crossed his arm and just stood there, which was signaling us to help ourselves. ( % 6.82) My husband opened the case, saw some oil stain on the lens so took out the cloth to mop the lens. ( % 0.00) While this Anthony was still crossing his arms and not saying or doing anything, my husband tried the glasses on and then shared his concern about the loose of the frame. ( % -7.69) Anthony then opened his mouth, told my husband (in his 's) to shake, nod, shake, nod, shake, nod his heads couple of times, then said the frame could not be fixed and we should take the glasses to Shoprite for repair. ( % 10.00) He may be the boss or supervisor in this site (zip ) because his "absolutely-care-for-less" altitude can turn whoever comes in to the store away. ( % 0.00)
consumeraffairs
POSITIVE 🙂
2023/8
They gave me the wrong glasses and when I returned them telling them they were wrong the woman who saw me, said the glasses were right and I just said, "No I can't see," so she told me that I had advanced cataracts that's the reason And I knew she was lying, I had seen my optometrist a year ago. ( % -7.86) He said exactly the opposite, a really great Dr and above all honest; this woman on top rude, from Phillip I think but they refunded the money but not yet to my insurance as they promise. ( % 26.43) This is a bad place to go, I just couldn't get an app with my optometrist so I went there bad decision; finally I got hold of my optometrist and naturally he said, "You have cataract but you need glasses," the cataracts can wait still, for surgery and gave me new readers; I am so happy now. ( % -6.06) Dr ** it's the best; so important to have your glasses done and your eyes checked by an excellent Professional; and everyone at Gold Canyon Eyes it's just wonderful. ( % 70.00)
consumeraffairs
POSITIVE 🙂
2023/12
Today I visited Visionworks located in Ashley Park (Newnan, GA) and needless to say my experience with them was phenomenal!! ( % 14.06) I was first greeted by Ms. **, whom took me thru the steps of my virtual eye exam! ( % 31.25) That was a first but it was great and better than expected! ( % 35.63) She was friendly and very pleasant and I told plenty of jokes that kept her laughing! ( % 68.75) She was a joy! ( % 100.00) I then met Ms. **! ( % 0.00) She helped me with doing the house on the hill eye check lol and she worked with that telehealth doctor to obtain my new eye prescriptions as well as my glasses! ( % 48.52) We talked a little as well during the process and she was awesome to talk to! ( % 40.63)
consumeraffairs
POSITIVE 🙂
2023/6
The staff is very nice especially Le'ashia B. ( % 39.00) She went above and beyond when it came to my checkout. ( % 0.00) She is very professional and go over everything clearly. ( % 11.50) I would recommend asking for her when it comes to picking out glasses and checking out. ( % 0.00) She will get you the best. ( % 100.00)
consumeraffairs
POSITIVE 🙂
2023/1
I actually had left America's Best. ( % 33.33) They were horrible, so I left and pulled into Visionworks. ( % -50.00) Within moments I had an incredible eye test X-rays and all with that % off of my purchase of my glasses. ( % 90.00) I think they are are great because they smile. ( % 55.00) They like their customers. ( % 0.00) I'm telling you I've been to eye outlet America's Best and visionworks took care of me properly. ( % 50.00) Made me feel comfortable and help me find a pair of glasses that will last me a lifetime. ( % 20.00) Thank you visionworks. ( % 0.00) I enjoyed myself today and that's how it should be. ( % 50.00) You should never be bullied anywhere. ( % 0.00) They're just kind and that's the kind of people I want to have deal with. ( % 60.00) Even if it cost a little extra it's worth it. ( % 3.75) God bless and I hope you take my advice go to visionworks. ( % 0.00)
consumeraffairs
POSITIVE 🙂
2023/1
Great personnel assistance and friendly, I don't have much to say, I'm humbled with the assistance offered, great customer service and good communication, happy client and assistance.... Can't wait to have my glasses. ( % 61.25)
consumeraffairs
POSITIVE 🙂
2023/11
This is the first company that I know in many years that do NOT give warranties for lenses and glass. ( % 37.50) They advertise day warranty. ( % 0.00) Other companies give full year warranty, even Walmart. ( % 11.25) I was very surprised, the clerk told me that I need to buy for $. ( % 13.00) Also they were suppose to call me when the glass were ready, and after days I call and told me that were ready. ( % 20.00) Pricy, In Boynton Beach near the Mall store was only one emplyee with many people to attend. ( % 20.00) I will not consider this company again. ( % 0.00)
consumeraffairs
POSITIVE 🙂
2023/10
Ramon (**) helped us to purchase the glasses and he was good. ( % 47.50) Anthony offered the worst customer service that we ever experienced when we went for pick up. ( % -10.00) He left the case with the new pair of glasses inside in front of my husband, crossed his arm and just stood there, which was signaling us to help ourselves. ( % 6.82) My husband opened the case, saw some oil stain on the lens so took out the cloth to mop the lens. ( % 0.00) While this Anthony was still crossing his arms and not saying or doing anything, my husband tried the glasses on and then shared his concern about the loose of the frame. ( % -7.69) Anthony then opened his mouth, told my husband (in his 's) to shake, nod, shake, nod, shake, nod his heads couple of times, then said the frame could not be fixed and we should take the glasses to Shoprite for repair. ( % 10.00) He may be the boss or supervisor in this site (zip ) because his "absolutely-care-for-less" altitude can turn whoever comes in to the store away. ( % 0.00)
consumeraffairs
POSITIVE 🙂
2023/8
They gave me the wrong glasses and when I returned them telling them they were wrong the woman who saw me, said the glasses were right and I just said, "No I can't see," so she told me that I had advanced cataracts that's the reason And I knew she was lying, I had seen my optometrist a year ago. ( % -7.86) He said exactly the opposite, a really great Dr and above all honest; this woman on top rude, from Phillip I think but they refunded the money but not yet to my insurance as they promise. ( % 26.43) This is a bad place to go, I just couldn't get an app with my optometrist so I went there bad decision; finally I got hold of my optometrist and naturally he said, "You have cataract but you need glasses," the cataracts can wait still, for surgery and gave me new readers; I am so happy now. ( % -6.06) Dr ** it's the best; so important to have your glasses done and your eyes checked by an excellent Professional; and everyone at Gold Canyon Eyes it's just wonderful. ( % 70.00)
Needs attention
Negative reviews
consumeraffairs
NEGATIVE 😕
2023/9
It took me forever after exam to choose the glasses I would be ok but from the choices I was already disappointed. ( % -12.50) I needed them very badly for two reasons, Mine had been broken and super glued and soldered and they broke again so I desperately needed to be able to see. ( % -21.53) Secondly, I got a new position at work and was constantly on computer and couldn't read fine print at all. ( % 13.83)
consumeraffairs
NEGATIVE 😕
2023/9
My appointment was made for the wrong location. ( % -50.00) Impossible to change. ( % -66.67) I arrived minutes early and they still could not get me in on scheduled appointment time. ( % 10.00) Why make appointment if you can't keep them. ( % 0.00)
consumeraffairs
NEGATIVE 😕
2023/9
It took me forever after exam to choose the glasses I would be ok but from the choices I was already disappointed. ( % -12.50) I needed them very badly for two reasons, Mine had been broken and super glued and soldered and they broke again so I desperately needed to be able to see. ( % -21.53) Secondly, I got a new position at work and was constantly on computer and couldn't read fine print at all. ( % 13.83)
consumeraffairs
NEGATIVE 😕
2023/9
My appointment was made for the wrong location. ( % -50.00) Impossible to change. ( % -66.67) I arrived minutes early and they still could not get me in on scheduled appointment time. ( % 10.00) Why make appointment if you can't keep them. ( % 0.00)
consumeraffairs
NEGATIVE 😕
2023/9
It took me forever after exam to choose the glasses I would be ok but from the choices I was already disappointed. ( % -12.50) I needed them very badly for two reasons, Mine had been broken and super glued and soldered and they broke again so I desperately needed to be able to see. ( % -21.53) Secondly, I got a new position at work and was constantly on computer and couldn't read fine print at all. ( % 13.83)
consumeraffairs
NEGATIVE 😕
2023/9
My appointment was made for the wrong location. ( % -50.00) Impossible to change. ( % -66.67) I arrived minutes early and they still could not get me in on scheduled appointment time. ( % 10.00) Why make appointment if you can't keep them. ( % 0.00)
consumeraffairs
NEGATIVE 😕
2023/9
It took me forever after exam to choose the glasses I would be ok but from the choices I was already disappointed. ( % -12.50) I needed them very badly for two reasons, Mine had been broken and super glued and soldered and they broke again so I desperately needed to be able to see. ( % -21.53) Secondly, I got a new position at work and was constantly on computer and couldn't read fine print at all. ( % 13.83)
consumeraffairs
NEGATIVE 😕
2023/9
My appointment was made for the wrong location. ( % -50.00) Impossible to change. ( % -66.67) I arrived minutes early and they still could not get me in on scheduled appointment time. ( % 10.00) Why make appointment if you can't keep them. ( % 0.00)
consumeraffairs
NEGATIVE 😕
2023/9
It took me forever after exam to choose the glasses I would be ok but from the choices I was already disappointed. ( % -12.50) I needed them very badly for two reasons, Mine had been broken and super glued and soldered and they broke again so I desperately needed to be able to see. ( % -21.53) Secondly, I got a new position at work and was constantly on computer and couldn't read fine print at all. ( % 13.83)
consumeraffairs
NEGATIVE 😕
2023/9
My appointment was made for the wrong location. ( % -50.00) Impossible to change. ( % -66.67) I arrived minutes early and they still could not get me in on scheduled appointment time. ( % 10.00) Why make appointment if you can't keep them. ( % 0.00)