SentiSolv
MarineMax
Source of reviews: bbb❇️AI generated topic list
All reviews can be defined with these topics. (Experimental)
Topic #1: (Negative)
Customers report dissatisfaction with MarineMax's repair services. Issues include repeated charges for unresolved problems, delays in parts availability, and poor communication regarding repair status. Several customers experienced recurring issues despite multiple repair attempts and felt they were overcharged for ineffective fixesTopic #2: (Negative)
Reviews highlight frustration with boat purchases and dealership service. Complaints involve delays in repairs, missed promises, and poor handling of warranty issues. Customers faced ongoing problems with their boats and received inadequate support from the dealership.Topic #3: (Negative)
Issues include disputes over service charges and misrepresentations about boat condition. Customers were charged for diagnostics they didn’t authorize and received boats with undisclosed problems. Discrepancies in service agreements and repair needs led to dissatisfaction.Topic #4: (Negative)
Customers express frustration with the quality of service provided. Problems include prolonged service times, poor attention to detail, and damage to boats while in the dealership's care. There were also issues with improper handling and lack of accountability.Topic #5: (Negative)
Reviews point to misrepresentation and unresolved issues with boat purchases. Customers faced problems with boat conditions not disclosed at sale, missed repairs, and lack of promised services. Complaints include damaged parts and unmet expectations regarding boat features.All times
Number of Reviews
18
is below the industry average
mareq industry avg. is 87 Number of Sentences
187
is below the industry average
mareq industry avg. is 640 Company Sentiment Score
1%
is above the industry average
mareq industry avg. is % 0 % of Answered Reviews
0%
Not calculated
mareq industry avg. is 0 Company Response Time
Not calculated
mareq industry avg. is 0Filter Keywords
These words are ordered by the frequency. Most common words reflect the most common themes| Word | Frequency ⤵️ | Positive Percentage ⤵️ | Negative Percentage ⤵️ | Category ⤵️ |
|---|---|---|---|---|
| repair | 29 | 63.64 | 36.36 | Service |
| service | 27 | 63.64 | 36.36 | Service |
| warranty | 18 | 50 | 50 | Product |
| problem | 14 | 25 | 75 | General |
| 12 | 83.33 | 16.67 | Service | |
| month | 11 | 57.14 | 42.86 | Service |
| damage | 10 | 50 | 50 | Product |
| purchase | 9 | 66.67 | 33.33 | Product |
| bought | 9 | 50 | 50 | Price |
| replace | 8 | 80 | 20 | Product |
| charge | 8 | 60 | 40 | Product |
| battery | 8 | 50 | 50 | Product |
| dealer | 7 | 75 | 25 | Price |
| phone | 7 | 80 | 20 | Service |
| state | 7 | 66.67 | 33.33 | Service |
| water | 7 | 40 | 60 | Product |
| whaler | 6 | 0 | 0 | Product |
| order | 6 | 60 | 40 | Service |
| later | 6 | 40 | 60 | Service |
| cushion | 6 | 100 | 0 | Product |
| visit | 5 | 50 | 50 | Service |
| never | 5 | 75 | 25 | General |
| respons | 5 | 100 | 0 | Service |
| boston | 5 | 0 | 0 | Service |
| manage | 5 | 75 | 25 | Service |
| attempt | 5 | 66.67 | 33.33 | General |
| contact | 5 | 75 | 25 | Service |
| yacht | 5 | 100 | 0 | Product |
| explain | 5 | 66.67 | 33.33 | Emotion |
| perform | 4 | 100 | 0 | Service |
| person | 4 | 100 | 0 | Service |
| cover | 4 | 50 | 50 | Warranty |
| board | 4 | 66.67 | 33.33 | Service |
| engine | 4 | 50 | 50 | Product |
| return | 4 | 0 | 100 | Service |
| request | 4 | 75 | 25 | Service |
| local | 4 | 100 | 0 | Service |
| refund | 4 | 100 | 0 | Service |
| glitch | 3 | 0 | 100 | General |
| install | 3 | 50 | 50 | Product |
| manufacture | 3 | 50 | 50 | Product |
| worst | 3 | 0 | 100 | Price |
| product | 3 | 33.33 | 66.67 | Product |
| steven | 3 | 0 | 0 | Brand |
| failur | 3 | 50 | 50 | Product |
| offer | 3 | 66.67 | 33.33 | Emotion |
| charter | 3 | 100 | 0 | Service |
| fischer | 3 | 0 | 0 | Brand |
| panda | 3 | 0 | 0 | Product |
| bracket | 3 | 0 | 100 | Product |
| reglu | 3 | 0 | 100 | Product |
| repli | 3 | 0 | 0 | General |
| thruster | 3 | 100 | 0 | Product |
| requir | 3 | 0 | 100 | Product |
| owner | 3 | 75 | 25 | Brand |
| prior | 3 | 50 | 50 | Service |
| vessel | 3 | 50 | 50 | Product |
| experi | 3 | 50 | 50 | Price |
| contract | 3 | 0 | 100 | Service |
| properli | 3 | 0 | 0 | Product |
| report | 3 | 50 | 50 | Service |
| check | 3 | 50 | 50 | Emotion |
| happen | 3 | 50 | 50 | Emotion |
| dealership | 3 | 0 | 100 | Service |
| provid | 3 | 100 | 0 | Service |
| estim | 3 | 33.33 | 66.67 | Product |
Ngrams Look-up
These words are ordered by the frequency. Most common words reflect the most common themes.- repair
- service
- warranty
- problem
- month
- damage
- purchase
- bought
- replace
- charge
- battery
- dealer
- phone
- state
- water
- order
- later
- cushion
- visit
- never
- respons
- manage
- attempt
- contact
- yacht
- explain
- perform
Frequently Used Ngrams
When two or more words are juxtaposed, they are naming as 'ngrams'. Ngram analysis is good for when some concept is defined by more than one words.- running problem
- sea dek
- picked boat
- bought boat
- boston whaler
- boat ready
- ready pick
- fischer panda
- new boat
- lower unit
- cushions boat
- board rack
- wake board rack
- wake board
- covered warranty
- kind company
- cost repair
- marinemax service
- later called
- later called told
Keyword Profiler
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Read all reviews with AI based highlighted Sentences All Reviews
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Sentiment highlighting treshold %: 50
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Reviews
Positive reviews
bbb
POSITIVE 🙂
2022/0
Hours on a outboard engine are versus what I was told and evidenced by pictures to be hours. ( % 0.00) The difference in the hours impacted the trade-in value for the motor because I wanted to upgrade to a new motor. ( % 13.64) prop is locked and MarineMax is telling me to have a dealer figure it out. ( % 0.00) Please help make other consumers aware of the pitfalls of buying a brokerage boat through MarieMax. ( % 6.25) I have not heard from the seller of the boat or listing broker from MarineMax. ( % 0.00) This is my first complaint ever with the BBB. ( % -2.50) Please help! ( % 0.00) Thank you. ( % 0.00)
bbb
POSITIVE 🙂
2022/0
-Transaction date: //
-Item: Maintenance service on Searay
-Amount paid was not the amount agreed to via text and phone
-Multiple quotes were provided, each with "estimated charges" but nothing stating my credit card would be charged
-I stated via phone and text exactly what services I wanted completed, and have confirmation with shop manager of what would be completed
-Charged $ per diagnostic item assessed (x); I had explained on two separate occasions that I did not need these items completed (blower, bilge pump, and battery replacement)
-Seeking refund of the $ (Diagnostic fee) x = $. ( % 12.50)
bbb
POSITIVE 🙂
2021/1
I purchase a Sea Ray SLX-W from dealer. ( % 0.00) Purchase was made via internet. ( % 0.00) MarineMax was suppose to go over and survey said vessel. ( % 0.00) I was told that boat had been gone through completely, all services would be performed on vessel and the prior owner was going to take care of all said repairs as well as have a bow thruster replaced under warranty. ( % 5.00) I was also told that all cushions were with the boat. ( % 0.00) I was told that boat was in tip top condition that hull and upholstery were all in good shape and boat was mechanical in perfect shape. ( % 73.33) Several months later I am told the boat is ready for pick up. ( % 6.67) However on the way to get to boat I am told that a the batteries that control the thrusters are now bad and I am responsible for replacement. ( % -25.00) Keep in mind that MarineMax surveyed said boat and went through it and missed these items. ( % 0.00) Upon arrive to my home area (Nashville) the local dealer has also shown me where the bow thruster was never replaced. ( % 0.00) I believe that they missed the battery issue and had me pay for their mistake. ( % 0.00) Also cushions were not with the boat and I was told that said cushion would be shipped to me. ( % 0.00) Only one cushion ever came and it was damaged and will need to be replaced. ( % 0.00) No services had been done to boat as I was told they would me. ( % 0.00) There are also several issues with the gel coat that I was never made aware of. ( % 12.50) Lastly boat is missing a wake board rack that was in the sales pictures. ( % -10.00) I feel that MarineMax should refund the cost of the batteries since this is clearly something that they missed. ( % 10.00) I should also be sent new cushions at no cost to me as I was clearly told that cushions where with the boat and in good order. ( % 31.21) Lastly I feel that MarineMax should also repay me for cost of services perform by local dealer that they misrepresented that they had actually done, as well as cost to repair areas of gel coat that were not disclosed, and missing wake board rack. ( % -5.00) if resolution cant be had, small claims court will be the next step. ( % -12.50)
bbb
POSITIVE 🙂
2021/0
First, I wanted to send this directly to MarineMax but it is impossible to find a way to email the corporate headquarters. ( % -7.92) I contacted the service dept. ( % 0.00) in Pensacola to set an appt. ( % 0.00) for boat repair the week of August th. ( % 0.00) I was told there was availability on the th. ( % 0.00) I went to the office on the th and sat down with Steven and he wrote up the items of concern. ( % -15.56) Told me to bring the boat over the morning of the th at a.m. and tie off at the end of the dock. ( % 0.00) On the th i brought the boat in and docked it. ( % 0.00) Went to the office Steven was unavailable, I signed off on the repair ticket and left. ( % 0.00) The next day I get a call and am told there was a misunderstanding and it would be - weeks for repair. ( % 0.00) They never moved my boat from the dock. ( % 0.00) Left the keys in it, batteries turned on and it sat at the dock all night. ( % 0.00) It could have easily been taken. ( % 43.33) No Steven, no sorry, no nothing. ( % 25.00) What kind of company is this? ( % 60.00) ?I would like to be contacted by someone from corporate. ( % 0.00)
bbb
POSITIVE 🙂
2021/0
October , I arranged to have MarineMax service my boat. ( % 0.00) MM Seabrook location has mobile technician (Jose B.) ( % 0.00) that works out of local marina on lake Conroe. ( % 0.00) Work order ******* with a total of $. ( % 0.00) was provided (copy attached) . ( % 0.00) I prepaid for the maintenance work to be done via a credit card as per their policy. ( % 0.00) Jose called me - days later and said the boat was ready to go. ( % 10.00) He said everything was done except the fuel gauge, it was on back order. ( % 0.00) Jose offered to come by my house when the replacement gauge came in and install it. ( % 0.00) I followed up via phone, text and email. ( % 0.00) Feb , Jose responded saying he would find the gauge and call me, I did not hear back, so I sent him a text. ( % 0.00) Jose responded , said he not with MM anymore. ( % 0.00) I contacted MM and requested they refund $. ( % 0.00) for the work/parts they did not do, Jerry, the Serv manager said no refund they said their records show the gauge was installed. ( % 0.00) Asked him to call Jose or check email to verify, no response. ( % 0.00)
bbb
POSITIVE 🙂
2024/3
We have sent this email to ************, the general manager of Marine Max Ft. Myers, ** on March , and have not had a reply or repair. ( % 5.00) We feel this is a time delay tactic to have the boat's warranty to expire leaving us with no recourse. ( % 0.00) This is our second boat purchased in years from your facility and expected prompter service. ( % -5.00) We have been vigorously trying throughout these past months to have our SeaRay SLX, which we purchased from Ft. Myers (June ), warranty work completed. ( % -25.00) Your experience and knowledge in the boating industry will hopefully assist in a quick solution to this problem.We have worked with numerous service advisors/employees throughout these last months and have had difficulty getting our warranty work accomplished. ( % 13.33) The speakers were replaced (//) by the electrical company from Venice who works on Fusion electronics. ( % 0.00) There have been many emails, phone calls and personal visits to *****************. ( % 25.00) The latest attempt was a personal visit //), then an email (//) with no response, and then another personal visit (//) by *****. ( % 16.67) ***** was told by *****************, someone would be out the next week by Friday, March , which did not happen. ( % 0.00) We dont doubt your service department is busy. ( % 10.00) We dont doubt emergencies happen and change the schedule. ( % 0.00) We feel we have been very patient with this process and many solutions have been suggested by *****, but it seems our boat has fallen through the cracks and service has not been able to be completed after all these months. ( % 40.00) We are requesting a resolution to this huge delay and inconvenience. ( % 40.00) We would like a reply and a secured service appointment to ensure this work gets completed immediately. ( % 0.00) MarineMax goes above and beyond other boat dealers to create the best ownership experience from start to finish. ( % 29.17) We hope this quote from the MarineMax website will be holding true for us in the very near future. ( % 16.00) Thank you. ( % 0.00)
bbb
POSITIVE 🙂
2023/1
We took our pontoon in to have annual service ($) at MarineMax Georgia.The boat was working, however we bought the boat used and have had it for years.During service MarineMax was unscrewing bolts and the bolt(s) severed and dropped into the lower unit.MarineMax is asking us to pay the full amount ($) to rebuild the lower unit where these bolts dropped as they cannot extract them.They asked that we file to see if our insurance will cover, they denied due to damage done during servicing of the boat.I asked for MarineMax's general liability and they will not provide it.MarineMax is not willing to accept any responsibility.I have contacted them by phone and email, they have had our boat for almost months for service work they said would take - days.I do not feel that the full cost of repair work (that they caused) should be all of our responsibility. ( % 10.00)
bbb
POSITIVE 🙂
2023/0
On // MarineMax charged me $. ( % 0.00) for an inspection on a used boat they were brokering. ( % 0.00) The inspection came back with $**** worth of repairs that the boat needed. ( % 15.00) I stated that I was not going to pay for repairs and asked that the seller make the repairs for the deal to continue. ( % 0.00) On /, ********************* left a message stating the owner of the boat talked to the inspector, and that the boat really didnt need the stated repairs that they sent on our report. ( % 10.00) I am not really sure what I paid for, they were willing to have me pay **** dollars of repairs, but stated the report had discrepancies when I wanted to end the deal. ( % 0.00) Pretty sure I am the sucker in this deal and bucks poorer. ( % 15.00)
bbb
POSITIVE 🙂
2022/1
I purchased a Boston Whaler Conquest from Marine Max with warranties of years on motors and an extended warranty for years. ( % 0.00) I bought this boat used because of these reasons. ( % 0.00) When I went to purchase I put offer in my name. ( % 0.00) my account suggested for IRS issues it might be best to list it in Charter business we had just established for use of the boat. ( % 100.00) The sales person ***** in Sarasota did not make mention That I would lose these warranties if boat was used to charter. ( % 0.00) After several months I was informed from Mercury That my warranty would be canceled due to chartering boat. ( % -6.25) This was the icing on the cake as far as damages. ( % 10.00) I took boat in April after a steering failure had that repaired and had hour service performed on boat at venice MM. ( % -31.67) They performed a service that caused non use of my boat for weeks. ( % 0.00) I sent a detail time line to Corp in clearwater and have yet to get any satisfaction in this matter. ( % 0.00) I have about pages of email conversations and a timeline that spells out specific dates and issues. ( % 0.00) I thought corp would attempt to make this right with a customer that spends a half million on a boat but that is not the case. ( % 5.95) My final attempt was last week to get a response to my request to hear nothing back. ( % 0.00) my threats were I would be doing this and blasting them on social media and now that is where we are in this dispute!. ( % 4.17)
bbb
POSITIVE 🙂
2022/0
Bought a new Galeon HTC Yacht on // from Marinemax Seabrook **. ( % 13.64) salesman Skip P. Now after years of constant warranty issues still being addressed, the Fischer Panda mini generator stopped working on May while leaving South Shore Marina into Clear Lake getting about miles out on the way for a hour trip that had to cancel due to no AC. ( % -0.83) Emailed and texted marinemax Service no reply, so we called the manufacturers warranty local agent for Fischer Panda Advanced Marine agent Linn who came out the next morning and found oil good but water in controll box that no one can explain how it got there and charged me . ( % 27.50) to order parts and to inform me the the Fischer Panda generator was out of warranty due to it being a *** model generator with different serial numbers and different model numbers and different years on the generator and out of warranty due to the age even if we purchased the new yacht years ago. ( % -1.89) July st Still no parts and now after leaving the Yacht at the Marinemax docks for repairs since the May incident the engine is full of water which no one can explain only to accuse sabotage by someone never mentioned who and not covered under warranty and not willing to do anything and the product fraud of selling a Yacht with a *** generator that does not run and is labeled as discussed above. ( % 5.63) No answer just complete run around not knowing if the yacht will be ready this season
unless a major financial impact is put forth on my part as out of pocket. ( % 9.06) NEED SERIOUS HELP
*** ******** *** ***-**** *** **** ***** *** *** *****, ** ***** ( % -33.33)
Needs attention
Negative reviews
bbb
NEGATIVE 😕
2022/0
Took my Boston Whaler to Marine Max Ocean View NJ for repairs Sept . ( % 0.00) When driving the boat over RPM for some time the engine starves for fuel. ( % 0.00) The tachometer goes down to RPM and back up to RPM at a fast pace. ( % 1.48) When I open the fuel door the tank will then vent, and I am able to get back to the marina at RPM. ( % 16.67) I explained this to the service manager when I dropped off the boat for repairs. ( % 0.00) A week later I was called and told the problem was a loose negative battery cable and the boat was ready for pick up. ( % -4.42) I tried to explain that this could not be the problem. ( % 0.00) I was charged $. ( % 0.00) for this. ( % 0.00) I picked up the boat put it in the water, and it had the same running problem. ( % 0.00) I took a video of the tachometer showing the running problem and returned the boat the same day. ( % 0.00) A week later I was called and told the boat was repaired and it had a bad gas filter and that was causing the running problem. ( % -35.00) I was charged $. ( % 0.00) for this. ( % 0.00) I picked up the boat and put it away for the winter. ( % 0.00) When I put the boat in the water in June it still had the same running problem. ( % 0.00) I returned the boat again to Marine Max. ( % 0.00) After dropping off the boat I contacted Boston Whaler customer service about the problem, and they sent me an email that said the problem was the two vents on the gas tank. ( % 0.00) I called Marine Max and forwarded the email to Lisa R. and she told me she would give it to the service manager. ( % 0.00) After two weeks I received an email saying the boat was ready for pick up. ( % 20.00) I called Marine Max and was told there is nothing wrong with the boat and I owed $. ( % -50.00) for their time. ( % 0.00) I picked up the boat, put it in the water and it still has the same running problem. ( % 0.00) I have now been charged $. ( % 0.00) and the boat still has the original running problem. ( % 37.50)
bbb
NEGATIVE 😕
2022/2
I have a Whaler with full extended warranties. ( % 35.00) I have used Marine Max Pompano twice this past year for warranty repair and service. ( % -25.00) First, don't buy a boat here if you expect service. ( % 25.00) I had to wait to weeks to get an appointment. ( % 0.00) They kept my boat for more than a month each time, and each time repairs were missed, not done, ignored, or done poorly. ( % 5.00) After my last visit, they told me I had bad batteries so I approved replacement over the phone, only to find out when I picked up the boat, it had been left with power on, not plugged in, and nobody attending to it for weeks (no wonder they were dead). ( % -18.00) When I picked up the boat, they said they updated the CZone on their own initiative. ( % 60.00) When I boarded, I noted all kinds of glitches. ( % 0.00) Richard brought a guy on for about an hour and tried to fix with his computer, and all they could do was tell me to leave the boat or they would quote me on sending someone to my dock to fix the problem, as software was not covered on warranty....well they did the update and caused the subsequent glitches. ( % 0.00) They phoned me a few days later to quote . ( % -10.00) for a tech to come and fix the issue they caused. ( % 0.00) In addition, there were more things broken when I picked up the boat than when I left it. ( % 3.33) They keep boats sitting there weeks on end, unlocked, keys inside, power on, not plugged in, they don't DOUBLE CHECK their work, and they don't address half the problems and just send you a report that says it was checked and operational...until you pick up the boat and find that not to be true upon use. ( % 6.11) Since my last visit in August, I decided to just fix many of the warranty issues myself, unless it is something serious, because I can't afford to have Marine Max mess up my boat or keep on their dock for months at a time doing nothing but damage. ( % -0.21) I have since fixed a generator impeller, a bait pump, seat harness, door seals, black water pump, at my cost. ( % -3.33) Still need to fix freezer plate, Czone glitch (lights go on randomly), boarding door seals. ( % -50.00)
bbb
NEGATIVE 😕
2021/2
I purchased a ft Boston Whaler Boat from Marine Max. ( % 0.00) The cost was approximately $ Million. ( % -40.00) The boat went in for a repair under warranty and they told me that they would have the part for the repair on Oct. th. ( % 0.00) They have now had the boat for approximately three months and called today to tell me that they had no idea when the part needed would be available and that they had met their obligations by ordering the part. ( % 0.00) Brunswick owns Marine Max, Boston Whaler, and Mercury Marine which manufacture the part in question which is a lower unit for the engine. ( % 0.00) They stated today that the parts in question was needed for new boat manufacture and was not available for repairs. ( % -3.18) They have had my boat for three months and told me they have no estimate of when a part would be available to repair and return my boat. ( % 40.00)
bbb
NEGATIVE 😕
2024/0
Boat was at Marine Max for them to sell. ( % 0.00) They did not properly take care of the boat causing physical damages. ( % 0.00) marine max refuses to give any compensation nor fix damages they caused by not caring for it in their care. ( % 0.00) Seat damaged, batteries are dead, sun damage from not having cover on it ( % -20.00)
bbb
NEGATIVE 😕
2024/0
They sold me a boat and promised an estimated delivery in the contract for /. ( % 0.00) Three weeks later no delivery, they cannot tell me when they will have it, and every time I call them its one excuse after another with no definitive answers. ( % -2.50) I am not paying for a slip, insurance on a boat and making ffinance payments on a boat, that I dont have and do not know when they will deliver. ( % 0.00) They breached the contract and I am getting literally no benefit for all the money I am spending because they failed to deliver the boat in accordance with their requirements under the sales contract. ( % -50.00)
bbb
NEGATIVE 😕
2024/0
In December , I was negotiating the purchase of a used boat from Marine Max in ********** on I-. ( % 0.00) The sales rep at this dealership was ***********************. ( % 0.00) After the nd sea trial, I asked ***** if he would reglue the sea dek on the swim platform which was about to fall off. ( % 0.00) I also asked him if he could tighten the fasteners on the ****** bracket. ( % 0.00) He said he would. ( % 0.00) I have a message from ***** saying he would handle the sea dek. ( % 0.00) When I arrived at the dealership the day of pickup, the ****** bracket had not been secured nor had the sea dek been reglued. ( % 0.00) ***** was on vacation but the attending employees said ***** had glued it. ( % 0.00) While I was in route to pick the boat up, I asked the service advisor (*****************) to see if he could put some grease in the trailer bearings since I had a little trip to take the boat back home.. ( % 2.08) He said he attempted to take the bearing cap off but was afraid he would break the hub. ( % -60.00) This is a service adviser that has been with Marine Max yrs telling me this. ( % 0.00) A reputable dealership would have offered to put some grease in a few bearings but I was quickly learning what kind of company I was confronted with. ( % 30.83) After all, I was buying a boat and the owner of that boat was paying this dealer $,. ( % 0.00) to sell it (per ***********************). ( % 25.00) So I will overlook the ****** bracket and bearing issues since they were easily resolved. ( % 43.33) The sea dek took me hours to clean/reglue and required parts as well. ( % 0.00) I have included pics of the products used and the cleaning required prior to regluing the material. ( % 0.00) The non skid deck under the sea dek had never been cleaned and any attempt to glue it prior to using acetone and soap would have failed (and it did fail). ( % -33.33) My time to reattach the sea dek plus the cost of the materials to do it, will be $. ( % 0.00) I am not sorry I bought this boat but I am very disappointed in the dealer I bought it from. ( % -36.25) I have bought more than vessels and this is by far the worst experience I have ever had. ( % -13.33)
bbb
NEGATIVE 😕
2023/0
refused to repair work, i hired Admiral ********************** to diagnose the work product failure my Marine Max work repaired and paid for out of pocket, See attachments requesting they reimburse the repair charges for failing to properly install sunshade and failing to honor the work product.They wanted to guarantee another ***** Hours at $ per/man hour. ( % -15.83) See repair invoice was for factory reimbursement maximum repair limit and travel expenses to repair the Marine Max Failure to preform the task. ( % -31.67)
bbb
NEGATIVE 😕
2023/1
I bought my brand new boat and its been a nightmare, I bought the boat and since new it's been a problem, water gets under it, they took it to fix it and they returned it to me without solving it. ( % 13.64) They damaged the formica of the fridge,, ( Venere) they broke the leather panel, the anchor door doesn't work properly, and it still doesn't work, I bought the boat a month ago, and I've lived a nightmare, the worst service in history and I have a new boat full of problems, they damaged a part of the floor and they tell me that it is in back order, the worst thing that has happened to me was making the decision to buy in this Marine. ( % -25.23)