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EasyCare

Source of reviews: bbb

All times

Number of Reviews

713

is above the industry average

apco industry avg. is 259

Number of Sentences

5262

is above the industry average

apco industry avg. is 1883

Company Sentiment Score

Not calculated

apco industry avg. is % 0

% of Answered Reviews

Not calculated

apco industry avg. is 0

Company Response Time

Not calculated

apco industry avg. is 0

(apco)

Word	Frequency ⤵️	Positive Percentage ⤵️	Negative Percentage ⤵️	Category ⤵️
warranti	863	100	0	Product
cover	627	64.25	31.35	Product
repair	461	62.22	34.22	Service
easycar	453	100	0	Product
vehicl	386	67.11	32	Product
claim	352	44.98	51.41	Service
purchas	298	56.1	42.07	Product
dealership	295	71.34	27.39	Service
custom	291	61.24	38.76	Service
servic	273	62.89	36.08	Service
extend	266	71.6	28.4	Emotion
month	232	60	34.17	Service
money	201	61.59	34.15	Price
transmiss	193	73.77	26.23	Product
contract	187	73.53	25	Service
coverag	169	52.35	42.95	Product
dealer	168	69.36	25.11	Price
state	167	88.43	11.57	Service
replac	164	58.47	29.66	Product
could	164	58.99	39.57	General
inform	157	57.61	34.78	Emotion
rental	154	69.33	21.33	Price
total	140	59.77	40.23	Price
anyth	139	42.61	51.3	Price
approv	129	57.14	42.86	Product
complet	128	53.76	46.24	Service
never	127	73.12	23.66	General
bought	125	54.76	35.71	Price
recommend	124	60	40	General
truck	123	47.95	42.47	Service
receiv	115	46.55	53.45	Product
document	115	57.65	42.35	Service
reimburs	114	43.18	56.82	Product
first	114	70.93	29.07	Service
insur	111	58.57	31.43	Product
everi	108	0	0	Product
engin	105	52.24	37.31	Service
check	103	60.34	39.66	Emotion
payment	102	56.98	43.02	Service
submit	98	32.08	67.92	Service
bumper	97	64.81	35.19	Product
refus	93	67.05	29.55	General
chang	86	65.62	34.38	Service
cancel	81	85.71	14.29	Service
invoic	79	43.24	56.76	Product
process	77	52.17	47.83	Service
requir	74	61.22	38.78	Product
provid	74	73.68	26.32	Service
adjust	74	69.77	30.23	Emotion
explain	73	86.27	13.73	Emotion
includ	72	86.84	13.16	Service
email	70	0	100	Service
manag	69	80.77	19.23	Price
reach	68	62.26	37.74	Emotion
contact	68	26.32	73.68	Service
number	66	67.86	32.14	Service
anyon	66	82.76	17.24	Product
mechan	65	73.21	26.79	Product
peopl	64	57.41	29.63	Price
polici	63	0	0	Product
problem	63	100	0	General
someon	62	68	32	Product
compani	60	78.12	0	Price
thing	59	59.21	30.32	Price
someth	57	77.19	10.53	Price
reason	55	87.5	12.5	General
horribl	55	0	100	Product
differ	54	68.09	17.02	Emotion
refund	54	100	0	Service
right	54	100	0	Price
clearli	54	0	0	Product
final	52	87.88	12.12	Service
speak	52	88.89	11.11	Emotion
terribl	51	56.25	43.75	Product
experi	50	81.82	18.18	Price

All Reviews

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Sentiment highlighting treshold %: 50

Some reviews are not visible due to performance.

Reviews

Positive reviews

bbb

POSITIVE 🙂

2024/5

It was a terrible experience. ( % -100.00) It took them a month to approve a repair for my car, and when they did, they authorized a fix that worsened the condition instead of the recommended transmission replacement. ( % 0.00) After a month's wait, my car's repair was finally approved, but then it took another two months for the part to become available due to backorder. ( % 9.17) While the part delay wasn't their fault, had they approved the correct fix immediately, the part was available at that time. ( % 40.00) Moreover, they refused to cover a rental for more than six days. ( % 50.00) After repeated disputes, the dealership managed to secure an extension, but they failed to mention it was only for an additional five days. ( % -3.33) So, I was left without a vehicle for three months, with only an -day rental coverage. ( % 0.00) All this while, I've been paying for their warranty every month for years without ever needing it before. ( % 0.00) I would rate them out of and do not recommend their services. ( % 0.00) I would give stars if that was an option. ( % 0.00) Instead of EasyCare it should be called RefuseCare. ( % 0.00)

bbb

POSITIVE 🙂

2024/0

Contacted Easycare for a paintless dent repair on Monday // while at the dealership shop that was doing the repair. ( % 0.00) The shop was available to get me right in for service but easycare did not want to cover all the repairs. ( % 34.29) Easycare was going to cover $. ( % 0.00) of the cost and I was to cover the rest. ( % 0.00) Since I paid for a zero deductable warranty I questioned easycare who refused to answer any questions from me regarding the denial of service or explain to the shop what was/was not covered. ( % 0.00) After several hours of waiting I took a rental car that was supposed to be included in my contract. ( % 0.00) Right on the webpage, "However, extended service always includes / Emergency Roadside Assistance, Rental Car Coverage, and Towing Reimbursement." ( % 28.57) it is clearly stated that rental car coverage is ALWAYS included. ( % 10.00) Finally today // the shop called me and said that Easycare agreed the dent removal was within the contract and would be covered but now wanted me to cover the cost of the rental car since it is not part of my contract for dent removal. ( % 0.00) The rental would not have been necessary had easycare covered the service initially. ( % 0.00) This expense was created due to easycares poor communication and failure to do their jobs. ( % -28.06)

bbb

POSITIVE 🙂

2024/2

I have had my car stolen over months ago. ( % 0.00) Every time I try to make a claim, they say that something is missing. ( % -20.00) I call and speak to a customer service rep and they cant help me. ( % 0.00) It has been almost months and I am still making payments on a car I do not have and that GAP is supposed to help me with. ( % 0.00) CLEARLY they dont help at all. ( % 10.00) I was in the car sales industry for years and will make sure NO ONE USES THIS COMPANY, until they know how to assist people in what they pay for!! ( % 78.13) For the record, I still can NOT reach someone to help me no matter how hard I try! ( % -36.46)

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2024/0

Everything is denied. ( % 0.00) I had my car in for service twice, one for a lift gate shock and the other for an issue with my AC. ( % -12.50) They denied both claims. ( % 0.00) This is an excellent example of why most extended warranties are a scam; they want to sell you a product, then good luck trying to get help. ( % 73.33) Avoid this company and take the money you would have spent on a warranty and invest it. ( % -10.00) At least you'll have that money if something goes wrong. ( % -40.00)

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2024/0

Firstly i cant believe i am giving a POSITIVE one star. ( % 23.86) There is nothing positive about EasyCare.They are born to be PainInTheA**.The dealer sold me their warranty saying its bumper to bumbper and covers EVERTYTHING that goes bad due to normal operation.When i had some issues , these thieves, do not cover anything.Its a Joint Scam between Dealers (who sell you this shi*) and PainfulCare .Sorry i can't even take their name properly.Not sure if there is anything anyone can do to STOP this daylight Robbery.Government should interfere in this. ( % 5.04)

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POSITIVE 🙂

2024/3

I have easycare and it was purchased when I bought my former leased vehicle. ( % 0.00) At purchase it had ****** miles on it. ( % 0.00) The new lease gave me months/****** additional miles. ( % 13.64) I received a notice from them offering an extension. ( % 0.00) The months will end in August, and I am only at ****** of my allotted ******* miles. ( % 0.00) I called to see if I could extend the months to equal the miles. ( % 0.00) A very polite person advised that I could do that and passed me off to a sales rep. **** sales rep who would not give her name, said that my warranty ended at ****** period! ( % 25.00) I explained my contract that I had in front of me disagreed in fact it gave me till August of this year and or ******* miles, she said it ended at ****** miles sir, that's it. ( % 0.00) Even with my account number and all other pertinent information from THEIR document, she wanted to argue...I hung up and am done with this unprofessional organization. ( % -12.50)

bbb

POSITIVE 🙂

2024/0

Bought the total care warranty, supposedly the best warranty these con artist provide. ( % 50.00) Gasket blew on my exhaust. ( % 0.00) Clearly on the warranty coverage it states the "gaskets", hoses, belts etc was covered. ( % 10.00) After spending $ for an extended warranty I have to still spend money for covered repairs. ( % 0.00) I will be filling a consumer complaint with the Attorney General. ( % -12.50) These people are crooks and need to be stopped and sent to prison for fraud. ( % 0.00) I'm waiting for the mass tort ( % 0.00)

bbb

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2024/0

The financier of the ****** Springfield dealer in ******** forced me to sign documents so that they could give me a loan for a used car. ( % -30.00) But that was not so much the problem now Easycare does not want to pay for the engine repair due to high oil consumption the dealer's workshop wants to change the block but they want me to pay for the opening of the engine out of my pocket because easycare wants to see first if they cover it or not The repair is a fraud, this company. ( % 14.75)

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POSITIVE 🙂

2024/0

I purchased a Easy Care *********** policy for over $, in when purchasing a Honda Odyssey. ( % 43.33) I took my van in as my driver's side heating was not working and the dealership stated that the heating core was not working on the drivers side. ( % 0.00) Easy Care explained that they would not cover this as it was a blockage and was due to lack of maintenance and flushing of fluids. ( % 15.42) I explained that the vehicle's fluids had been flushed in and I had driven the car less than ****** miles from the time the fluids had been flushed and maintance was not due. ( % -5.21) Easy Care continued to explain that "there is nothing we can do" and was not willing to assist in any way (covering even a small portion of the bill). ( % 1.94) This is the second time they have refused to cover an issue on the car that was sold as "bumper to bumper". ( % 0.00) I cannot stress enough what a mistake it was to get an extended warranty with Easy Care. ( % 21.67) It is possible that there are good extended warranty companies for used vehicles, but my experience with Easy Care has ensured that I will never purchase an extended warranty ever again with any company. ( % 37.78)

bbb

POSITIVE 🙂

2024/0

We have a **** Escape bought from ************ **** in ************ *********. ( % 0.00) When we bought the vehicle, we took out an extended warranty from ************ ****.. ( % 0.00) The name of the extended warranty company is EasyCare. ( % 0.00) The coverage was bumper to bumper, ******* miles or five years whichever came first. ( % 25.00) At around ****** miles there was a clunk with the transmission when I would reach the speed of miles per hour.I took the vehicle in to ********************* in ********** *********. ( % 0.00) The transmission was replaced with a rebuilt one from EasyCare. ( % 0.00) ********************* wanted to put in a new transmission Then I would have a warranty years or ******* miles EasyCare did not want too. ( % 13.64) After I got the vehicle back. ( % 0.00) I noticed another chunk with the Transmission when I reached miles per hour. ( % 0.00) I took the vehicle back to *********************. ( % 0.00) ***** the Service Manager said drive the vehicle for about ****** miles so the transmission can learn your driving habits. ( % 0.00) So I drove the vehicle ***** miles until I reached ****** miles. ( % 0.00) ** change with the transmission. ( % 0.00) Took the vehicle back to *********************. ( % 0.00) Talked with ***** again, he stated the same thing as last time. ( % 0.00) So I drove the vehicle for ****** miles. ( % 0.00) ******** I had a warranty on the rebuilt transmission. ( % 0.00) I called *********************, the manager ***** at ********************* to express my concern. ( % 0.00) Then I called the EasyCare sometime at the end of January . ( % 0.00) I informed customer service what was going on. ( % 0.00) They stated if *************** would have called them before I hit ******* miles they would have been able to help me out. ( % 50.00) I think there is no reason why I need to pay anything because *************** **** dropped the ball by not calling EasyCare when I first mentioned a problem with the rebuilt transmission. ( % 25.00) Even with the rebuild there should have been some kind of a warranty. ( % 60.00) **w I have about ******* miles, and still having issues. ( % 0.00) *********************** ( % 0.00)

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2024/0

I wish that I could give them less than one star! ( % -20.83) This company is a total scam. ( % 0.00) My car was completely totaled by a tree in a storm in July . ( % 10.00) After my auto insurance company paid out the totaled amount on my car, I proceeded to pursue a refund on my auto warranty. ( % 0.00) I talked to an Easy Care representative in late September and completed the refund form with all needed attachments requested in the form and sent it to Easy Care on October th. ( % 18.89) This included a letter from my insurance company along with the car loan payoff and a copy of the vehicle odometer statement that was forwarded to the State. ( % 0.00) All I heard from them was crickets!!!! ( % 0.00) I finally remembered to call them again on February rd, at which time, they told me that I would need to have the ***************** include the mileage in their letter, or get the Odometer mileage statement notorized. ( % 0.00) I provided both to them on the same date. ( % 0.00) Now, March th, I call again, and they are asking me for a Total Loss Evaluation. ( % 0.00) Number one: this is not a requirement of items listed on the actual contract. ( % 0.00) Number two: It was never required before. ( % 0.00) All of this smacks as "one more item" until I give up. ( % 50.00) They foisted my off on "they will talk to the cancellation department"and they will contact me. ( % 0.00) I asked them, 'why should I expect that they will call me back, when they have never called me back to date?" ( % 0.00) Needless to say, they **** and will not give me my refund. ( % -50.00)

bbb

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2024/0

When I first purchased my vehicle in , I was informed by *********** Cadillac that Easy Care was the best warranty plan. ( % 56.11) I have lived long enough to realize that is False! ( % -18.33) !Easy Care is the worse warranty company around. ( % 1.67) They will try every effort to blame you for the failed auto part. ( % -50.00) It is there ultimate goal to maximize profits even if it means taking away from the customer. ( % 0.00) Creating financial setbacks with breach of contracts and lies.In addition, Easy Care will send company inspectors to reverse Manufacture automotive decision making or double check Ford/GM/Chrysler mechanic set of eyes to prevent paying the claim. ( % 14.44) Easy Care is janky, please be aware. ( % 34.17) Do not sign up for a warranty plan with this company. ( % 0.00)

bbb

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2024/0

Very disappointed with Easy Care for taking my money for years and declined to cover any repairs on my vehicle after it stopped working!!! ( % -6.43) Now I understand why most dealerships in my area dosen't do business with them because they say that they"don't like to pay" when you need them to! ( % 62.50) Scam artists!!!??????????????????? ( % 0.00) ? ( % 0.00)

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2024/0

I had an emergency with my vehicle leaking a large amount of oil when I was out of town. ( % 21.43) I had to get it to a shop on a Sunday to get it repaired. ( % 0.00) I did not have a copy of the warranty with me (who carries this around?). ( % 0.00) I got the repair done and they told me since it was not pre authorized, they would not reimburse me. ( % 0.00) Not even with an emergency would they help me out. ( % 0.00) This program is a complete was of money. ( % 10.00) Do yourself a favor and ********************** buying extended warranties. ( % 0.00) Nothing is ever covered even when you have the full coverage. ( % 35.00)

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2023/0

Called to file a claim since our car was totaledvery nice and helpful on the phonethen they send you a document outlining all of the information they requirethey bury you in paperwork so you will do exactly what I didgive up!there is no way we would be able to gather all the information they require ( % 45.00)

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2023/1

I have easy care gap insurance and have been waiting two months for the to pay off my loan, would definitely not recommend ( % 21.67)

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2023/0

I have been an EasyCare customer for years on different cars but I will be cancelling my plan tomorrow and not working with them again. ( % 0.00) I had the sidewall of a tire split and the tire bulge. ( % 0.00) After waiting minutes at a tire plce, they denied my claim as it wasn't leaking air.I called directly to talk to someone. ( % 10.00) The claim was still denied. ( % 0.00) When I mentioned to them it was a safety concern and would blow out if driven, I was informed my options were to pay for it myself or wait for it to blow out. ( % 0.00) I then asked to speak with a supervisor or ask to file a complaint. ( % -30.00) I was put on hold and waiting on the call for fifteen minutes. ( % 0.00) I then chose to end the call. ( % 0.00) I am thoroughly disappointed. ( % -75.00) This insurance is there for a reason and there's clearly no reason to have it if my options are pay or risk my own safety.I will be sure to inform the dealership I purchased the three insurances at about my experience and speak honestly to anyone who asks my opinion about it. ( % 41.25) I do not recommend EasyCare. ( % 0.00)

bbb

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2023/0

*****. ( % 0.00) For a warranty that won't cover anything. ( % 0.00) I will make sure everyone I know won't choose easycare warranty. ( % 50.00)

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2023/0

Do NOT purchase this extended warranty! ( % 0.00) My husband and I were on vacation with our th wheel. ( % 0.00) While we were not towing it at the time, our check engine light came on. ( % 40.00) My husband drove the truck to the nearest **** dealer to see what the issue was. ( % 0.00) Without going into the repair detail, we had our truck repaired in days. ( % 0.00) The cost was $, which we paid. ( % 0.00) I immediately got on the phone with easy care. ( % 43.33) What a complete joke that was. ( % 10.00) After numerous phone calls and getting told something different every single time, our claim was denied because we hadnt gotten the pre approval prior to repairs. ( % -1.79) We had the paid invoice to prove what was done and what we paid. ( % 0.00) Im talking with them, we were told getting pre approval could take hours to a week. ( % 0.00) Let me again voice, we were on vacation. ( % 0.00) One of the supervisors there even told my husband on one of the calls that they said they probably would have had the dealership turn OFF our check engine light and have us drive the truck for weeks to see if the light came back on!! ( % 26.67) We were towing our th wheel. ( % 0.00) Hello? ( % 0.00) That would have been very unsafe to say the least. ( % -5.00) I would give this business a zero star rating. ( % 0.00) SAVE Your money! ( % 0.00) ! ( % 0.00)

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2023/0

The warranty isn't worth the cost of the paper it's printed on. ( % 30.00) On two different occasions I've called in. ( % 0.00) First time, I bumped a curb with my tire, and a 'chunk' of the sidewall came out. ( % 25.00) Which is not repairable. ( % 0.00) Easy Care cited, the curb is not part of the road, and only the road surface of the tire is covered. ( % 21.67) On top of which, it didn't lose air. ( % 50.00) So, not covered, but I paid out of pocket to replace the tire so it wouldn't blow out on the interstate and kill my family. ( % 0.00) Second time, my tire was losing pressure, suspected a nail in it. ( % 0.00) The auto repair shop said it was unrepairable due to the tread being /" (at ****** miles). ( % -12.50) Easy Care only covers /" and thicker. ( % 21.67) Seriously....why are my 'factory' tires at end of life at ****** miles, and what does /" of an inch really separate? ( % 20.00) ****** my money away on that warranty. ( % 0.00) Will never buy one again. ( % 0.00) Total trash! ( % 0.00)

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2023/1

I have easy care gap insurance and have been waiting two months for the to pay off my loan, would definitely not recommend ( % 21.67)

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2023/0

*****. ( % 0.00) For a warranty that won't cover anything. ( % 0.00) I will make sure everyone I know won't choose easycare warranty. ( % 50.00)

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2023/0

Easy care might seem ideal but nope. ( % 66.67) They say you can take it to any dealer that accepts easycare. ( % 0.00) The sad thing is they dont have a list of dealers that they know will accept them. ( % -50.00) You as the customer have to call around n locate a shop is unacceptable! ( % 0.00) Then when i call customer service to get a list of shops near me that accept my warranty, its the same dude who always has an attitude for no reason! ( % 5.00) How can you say you warranty is acceptable anywhere but dont tell me where I can take it too ? ( % 0.00) ?? ( % 0.00) Make it make sense. ( % 0.00) Easy care is a company that doesnt care about its customers. ( % 43.33) Very unprofessional very rude! ( % -14.37) I give easy care negative stars! ( % 2.92)

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2023/0

Good experience. ( % 70.00) I would highly recommended. ( % 16.00) Saved me thousands on my vehicle repairs. ( % 0.00) The service department even said they were easy to deal with. ( % 43.33) Also approved me for a rental. ( % 0.00)

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2023/0

I paid **** for this warranty in for a ********** Murano. ( % 0.00) I have not used it until recently the car has a right rear brake caliper not fully retracting. ( % 14.29) I took the car to my dealer and after waiting three hours they told me that an inspector has to come look at it. ( % 0.00) I brought up the fact that my contract includes a $. ( % 0.00) per day car rental reimbursement and that I can leave the car for the inspection. ( % 0.00) I was told that Easy Care will not approve it . ( % 43.33) The next day I had an appointment there with the inspector. ( % 0.00) After an hour I was told the inspector had to send a report to Easy Care. ( % 43.33) Another waste of time. ( % -20.00) I would encourage others not to buy an extended car warranty as they do not benefit you and they try to evade payment. ( % 0.00) Why would they send an inspector out when the garage/dealer has competent mechanics? ( % 50.00)

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2023/0

Ive had nothing but amazing results with the warranty company. ( % 60.00) They covered everything that need to be to fixed and even provided me with a loaner vehicle. ( % 10.00) I would buy this over and over again with whatever vehicle I purchase ( % 0.00)

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2023/2

Nothing but trouble out of the trying to get them to pay of my car it was totaled now a month later still giving me a hard time.Ive sent them all documents they asked for and still gave not got this resolved.they said only review the cases once a month meanwhile now we have to make more payments on the car I would not buy gap insurance from them again nothing but a headache ( % 0.17)

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2023/0

wished id looked at reviews first before buying this c*** warranty. ( % 25.00) bought RV in feb . ( % 0.00) come to find out that if u have a warranty issue the tiffin mfg. ( % 0.00) will not honor these folks at easy care. ( % 43.33) u have to pay first and they will submit the claim. ( % 25.00) looks like they have a hard time getting there money. ( % -29.17) i canceled the warranty and now im in a waiting game to see if i get my refund. ( % -40.00) im holding right now on phone for minutes for help on when i get refund. ( % 28.57) and so it begins. ( % 0.00) what a fool i am. ( % 0.00) lol. ( % 80.00) im an idiot ( % -80.00)

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2023/1

I have easy care gap insurance and have been waiting two months for the to pay off my loan, would definitely not recommend ( % 21.67)

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*****. ( % 0.00) For a warranty that won't cover anything. ( % 0.00) I will make sure everyone I know won't choose easycare warranty. ( % 50.00)

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I have my car in the shop over times for a repair that should of been cover under their warranty. ( % 0.00) Each time they refuse to cover anything. ( % 0.00) The latest problem is a air conditioning issue that they will not cover. ( % 50.00) my car has been in the shop for over days. ( % 0.00) And this was a motor trend warranty. ( % 0.00)

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2023/0

This review is from independent auto repair company. ( % 0.00) A young customer needed wheel hub and bearings replaced in his car. ( % 10.00) It was a safety issue. ( % 0.00) Our auto repair business did not charge for shop or hazardous waste on this invoice. ( % 20.00) The total bill was $.. ( % 0.00) The young customer had to pay $ deductible. ( % 10.00) The ******************** adjuster argued over the $. ( % 0.00) left after deductible. ( % 0.00) The adjuster said our labor rates were too high, according to a "chart" for our area of ********* call to a couple repair shops in our area would have confirmed our competitive rates. ( % 28.00) The adjuster told me to get the extra money from the customer. ( % 0.00) I could not ask the customer to pay the extra, he is a single wage earner for family of . ( % -3.57) EasyCare Warranty covered $. ( % 0.00) of the total bill. ( % 0.00) I refuse to work with EasyCare again. ( % 0.00) My small business will not pad the pockets of unscrupulous warranty company execs. ( % -25.00) I would leave a rank, but site would not allow. ( % -80.00)

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2023/0

Easy care is a lousy warranty.Long story short I put the highest tier warranty on my care when I bought it. ( % -2.22) A ***** had low miles ******. ( % 0.00) Recently I noticed on the passenger side front vent was blowing cold while the heat was on.Took it to *** they know I have easy care warranty.Got the adjuster out there and he basically said Easy care couldnt fix the issue. ( % 6.67) *** said if I wanted to continue the process of breaking every thing down and the adjuster still couldnt find anything Id be on the hook for over $, .Im thinking if the adjuster couldnt find anything initially he sure wouldnt find it after going further.I paid close to $, for this and the first time I need it they couldnt do anything.And have the audacity to see if I wanna renew the warranty.Money grab at its finest.I already told two of my friends not to go with them for ANYTHINGAnd will continue to do so. ( % 19.81)

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2023/4

My car has been in the shop for a month now! ( % 0.00) When first taken in to be looked at, the dealership stated my transmission was faulty. ( % 25.00) So they called Easy Care to see if I was covered under my powertrain warranty. ( % 43.33) Easy care stated they would send out a rep to view the damage and that the transmission needed to be teared down so they could validate the damage claim. ( % 13.89) No representative showed up. ( % 0.00) A week later they then stated they wanted pictures. ( % 0.00) The dealership sent pictures to which Easy Care claimed they never received. ( % 43.33) Regardless, after Easy Care did finally receive and view the photos, they came back and stated they wanted more photos. ( % 23.33) Finally, after some weeks, they approved the replacement of the transmission on their terms against the dealership's recommendations. ( % 0.00) They stated they would only cover the full cost of a rebuilt transmission that they would order, even though the dealer had a transmission in stock. ( % 17.50) Easy Care would not pay the additional $. ( % 43.33) At this point I *********** were at least moving forward. ( % -30.00) It was to take - business days for the transmission from Easy Care to arrive. ( % 43.33) However, one week later, (going on one month since my car was diagnosed), the transmission had still not arrived. ( % 0.00) The dealership said they could not track it because they did not order it. ( % 0.00) I called Easy Care and they said a part they needed was not being made anymore and that an adjuster would call me back that same day to resolve the issue. ( % 14.44) No phone call! ( % 0.00) I am still uncertain after one month whether my car is going to be repaired! ( % 0.00) So frustrating!! ( % -62.50) On top of this, they would only budget days of car rental at a paltry $ a day. ( % 25.00) Realistic rental cost for month = $. ( % 16.67) I am upset to say the least. ( % -30.00) I am also dismayed that a company with the name "Easy Care" is so *** in their customer service/care. ( % 43.33) I feel like I'm being taken advantage of. ( % 0.00)

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2023/0

Its a scam They will deny warranty at anytime over parts they dont even cover.I replaced my own cabin air filter for AC only in October In December ****** under warranty replaced my entire AC unit due to Covid shipping issues it was easier to pull entire system vs parts for system In may dealer doesnt want to cover the oil change and state inspection because I voided the warranty with an after market self installed cabin air filter on a part the company doesnt even warranty. ( % 9.50) Easy care legit told me from a customer service rep named *** at **** am eastern time on may that even if you replace your own filters or wiper blades and your not a certified shop and certified mechanic you voided the warranty. ( % 51.67)

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I have easy care gap insurance and have been waiting two months for the to pay off my loan, would definitely not recommend ( % 21.67)

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*****. ( % 0.00) For a warranty that won't cover anything. ( % 0.00) I will make sure everyone I know won't choose easycare warranty. ( % 50.00)

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Easy Care stinks they will not honor there contract Please Buyer beware they will find a reason to not cover you. ( % -8.33) I had ask them to clean my rims up and I had to meet a guy in a parking lot while he worked out of his trunk claims he was a contractor. ( % 36.67) Now after years of payments my driver side window power went out and the window was stuck down I asked the dealership if they could help me get it up and they claim they were to busy and snow was due that nite so I had a mechanic get the window up but in the process he broke the driver side window button, well the dealership took a picture of the switch and easy care denied my claim even though the power is out on that switch they will not check it to replace it its a dealership sold item only for $ and $ to put in that easy care is a risk. ( % 11.44) I will never use them again. ( % 0.00)

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2023/0

They suck! ( % 0.00) I got a GMC Sierra ****** and my power running boards stopped working and they denied to repair. ( % 0.00) They said they seen no mechanical issue with the running boards but theyre not working? ( % 0.00) Go figure. ( % 0.00) However, in my warranty it states that it will cover electrical issues since I got the truck with all the bells and whistles I wanted protection. ( % 0.00) Bottom line, I will never suggest easy care to anyone. ( % 43.33)

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2023/0

I made a claim when my transmission went out and Easy Care declined it. ( % 43.33) Their explanation was I had modified the vehicle. ( % 0.00) My **** F- was completely stock original except, I replaced the tires with a set one size larger than the original tires. ( % 21.25) They twisted the terminology just to decline my claim. ( % -50.00) The contract never mentions tires. ( % 0.00) The only claim I made through out the years I had the policy, and when I talked to them, they were extremely rude, would not discuss the subject. ( % -15.56) I would never deal with them again! ( % 0.00)

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2023/0

I purchased extended warranty through the dealership for my Mini and this was their preferred warranty company. ( % 0.00) Didnt really have an issues and most of the things I needed were maintenance and not covered which I knew beforehand. ( % 35.00) The issue came when I sold the Mini and was trying to cancel. ( % 0.00) I had to act like the middle man to get any work done, it was ridiculous. ( % -16.67) I did everything that was required of me by EasyCare and they still werent able to help me. ( % 50.00) I called and spoke with a cancellation specialist ****** and she was too busy talking over me to hear my complaints! ( % 12.50) I explained that it wasnt my fault that neither the dealership or them had proper communication to resolve the issue without having me sit at work calling them both back and forth. ( % 0.00) Once I had said I canceled the policy because I no longer had the car ****** should have taken it upon herself start the cancellation process. ( % 0.00) But instead of listening to me when I told her I shouldnt be paying for a service for a car I no longer had she talked over me and hung up when I asked to speak with a manager. ( % 0.00) I had to call back and wait on the line to get through to a manager, *** who actually listened to me and was willing to provide me with answers that worked. ( % 8.33) It should require the paying customers to jump through so many hoops to cancel a policy. ( % 50.00) If I no longer have the car that the policy was for I will not be paying for it. ( % 0.00) Calling multiple times is ridiculous especially when I dont have the vehicle. ( % -11.11) It is my right to terminate a policy at anytime and holding someone hostage to a contract they no longer want is terrible business practice. ( % -35.71)

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2023/1

DO NOT purchase this extended warranty!I have had easy care since I purchased my vehicle over years ago....Paid the premium on time every month.I never had even one claim.Yesterday my check engine light came on...I took the vehicle to the dealer and they diagnosed a code P ESIM switch and gasket problem. ( % 41.67) This problem needed to be fixed to pass the emissions test.After years of on time payments of over $ easy care denied the $. ( % 26.67) repair cost...I had to pay out of my pocket.What the heck do I have easy care for?!?! ( % 67.71) ?DO NOT purchase this "coverage"This is a SCAM! ( % 0.00)

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2023/0

Do not get a ********* warranty they r scam for customers ,, I have a truck with warranty and everyone knows u need antifreeze for ure motor mine is losing antifreeze and they say its not covered under my warranty I dont recommended anyone getting this warranty company even another dealership told me they where positive that is will b covered this bussiness should b stopped they dont want to spend the money WARNING!!!! ( % 55.49) ! ( % 0.00)

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I have easy care gap insurance and have been waiting two months for the to pay off my loan, would definitely not recommend ( % 21.67)

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*****. ( % 0.00) For a warranty that won't cover anything. ( % 0.00) I will make sure everyone I know won't choose easycare warranty. ( % 50.00)

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Horrible business dont buy there are way better companies out there. ( % -25.00) Had the Def module go out on my truck should be covered under primary vehicle function. ( % 40.00) Specific part not covered under Primary function Warranty. ( % 20.00) All company does after siting on hold for mins is recite contracts. ( % 0.00) Definitely not a customer service based company, and they definitely dont plan to. ( % 0.00) Im sure the response I get from them here is a reciting of the specifics of a contract as they are not responsible to cover that specific part.. ( % 13.33)

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2023/0

If you cant provide all service documents they will deny your claim, even if the claim has not had any recommended services come due yet. ( % -12.50) They really like to push the company line of proof for ALL MANUFACTURER RECOMMENDATIONS, despite extenuating circumstances or the fact that the problems are completely unrelated to other recommended services. ( % 5.83) They probably bank on the fact that people will miss an oil change or air filter so they dont have to pay out on claims. ( % 0.00) Complete garbage. ( % 10.00) As you can see from their responses, they dont care about their customers who have issues. ( % 0.00) They just like to throw legal verbiage stated in the fine print so they can get out of covering claims. ( % 30.83)

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2023/0

AVOID THIS COMPANY AT ALL COST! ( % 0.00) You will sit on hold for a minimum of minutes every time you call so be prepared! ( % 0.00) My story ( I'll make it short) is my truck has K miles performed regular maintenance, the radiator cracked which caused the head gasket to blow and the cylinder head to warp! ( % 0.00) The customer service reps are friendly but have no clue what they are doing (you will get a different story every time you call.) ( % 18.75) ************ covered the radiator and the head gasket but refused to cover the $ for the cylinder sighting "that the cylinder head should be covered by my power train K warranty". ( % 0.00) Why would the manufacturer have to cover something that had no defect? ( % 0.00) I called times to talk to a supervisor and or a manager (the dealership called times) and they would not pass the call on. ( % 0.00) I was frustrated and didn't want to do this but I said I would get my lawyer involved and they basically laughed. ( % 0.00) I will gladly be taking them to arbitration for this lack of coverage. ( % 50.00) Do yourself a favor and save your money for the fix if you ever need it. ( % 0.00) They will weasel out of paying any chance they get. ( % 0.00) They know they got ya between a rock and a hard place. ( % -29.17) Also be aware they only cover a car rental for days for around $. ( % 12.50) I hope this helps and Good luck! ( % 87.50)

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2023/0

Zero stars. ( % 0.00) This is % a scam. ( % 0.00) Email from ******************************* **-Your Equinox had the rear main seal blow out. ( % 16.67) My technician found the oil leak coming from between the transmission and engine. ( % 0.00) After cleaning off the oil and determining exactly where the leak was (the rear main seal) he continued his diagnosis to find the cause of the seal blowing out as they dont normally just failMy technician found the Positive Crankcase Ventilation (PCV) orfice clogged with carbon buildup, which causes excessive pressure in the crankcase damaging the rear main crankcase seal.We called the diagnosis into easy careand spoke with ******* and he stated that repair will not be covered due to carbon buildup not being covered under the contract.Parts and labor to complete the repairs will be $. ( % 12.43) plus state sales tax Our diagnostic fee is $. ( % 0.00) plus states sales tax since Easy Care did not cover that either.Let me know how you would like to proceed. ( % 43.33) It looks like the parts to complete the repair are - days away and there is approximately labor hours for the entire repair so with your authorization we could likely have it back to you Friday if you authorized it before noon tomorrow.The vehicle is not safe to be driven as it is currently. ( % -7.86) There is oil leaking onto the exhaust which presents a risk of fire; also, the engine running low on oil could further damage the internals. ( % 0.00)

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2022/0

Easy Care *** coverage is not a customer service business. ( % 43.33) ******************** may be the worst representative of customer service that I have ever experienced. ( % -10.00) I was recently involved is an automobile accident which caused my vehicle to be totaled by my ****************** but fortunately, I had paid for *** insurance, and would be covered is case of such an incident, or so I believed. ( % 13.33) Not only does Easy Care not take into consideration a loss that the client may have incurred, they also make it an EXTREMELY difficult process close out the remaining balance of my loan (which is why customers choose *** Insurance). ( % -2.22) in order for Easy Care to complete the *** insurance process, there are certain documents that they require, I have submitted documentation after documentation to this company and not only does it take weeks for them to process the documents, they will not let you know if the documents they received are correct!! ( % 18.69) i have had to call several time to see if they received my submitted documents, only to find that these documents were not sufficient. ( % 0.00) this process being dragged on for so long causes the customer to continue making payments on the totaled vehicle. ( % -5.00) I would not advise anyone to use Easy Care *** Insurance to cover the remainder of loss you may incur, not only will you have to deal with your loss, and possibly injury, Easy Care will make the completion of this process very difficult. ( % 4.33) NEVER AGAIN!! ( % 0.00) ! ( % 0.00)

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I have easy care gap insurance and have been waiting two months for the to pay off my loan, would definitely not recommend ( % 21.67)

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*****. ( % 0.00) For a warranty that won't cover anything. ( % 0.00) I will make sure everyone I know won't choose easycare warranty. ( % 50.00)

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Easy Care is a rip off. ( % 43.33) We paid almost $ for an extended warranty plan for our Tahoe which just had a transmission issue. ( % 0.00) Had to have it towed to the dealership...problem number ****they will pay dollars to towing unless you have it towed and extra miles to the purchasing dealership..if we had done that it would have paid dollars...which the tow bill to the closest dealer was . ( % 0.00) Next problem...current state of affairs with no one wanting to work and supposed supply chain issues, broken vehicle gets towed to dealer, they don't even get to look at it for a week..full days...but when dealership calls to get authorization they are told they only cover a loaner for bucks a day for days...what a joke! ( % -13.33) I will never let anyone I know buy an easy care plan again. ( % 43.33) Shame on you easy care for charging for a premium service and delivering sub par results ( % 43.33)

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2022/0

EasyCare is a rip off. ( % 0.00) I paid for the gold standard policy - almost $. ( % 0.00) I just had to pay $ for a repair to my van because they consider carbon buildup as corrosion. ( % 0.00) I spoke to other mechanics who agree that carbon buildup is NOT the same as corrosion! ( % -6.25) They spell out everything in their contract but when it came to my vehicle needing repaired, they found a way out of paying for it. ( % 0.00) My salesperson was very good at convincing me any major repairs would be taken care of by my policy. ( % 49.08) The technician at the dealership explained about how the piston rings became aligned and allowed for oil to get above the piston and with the combustion caused the carbon buildup. ( % 0.00) I am not a mechanic. ( % 0.00) I had nothing to do with the piston rings becoming aligned and oil getting through past the piston so I cannot understand how and why the warranty company will not cover it. ( % 10.00) This company is a scam! ( % 0.00) Thanks for nothing EasyCare. ( % 20.00) Also, I could not get a supervisor to have a discussion with me about it. ( % 0.00) I was told I would have a call back from this particular supervisor in no more than one hour. ( % -2.78) That was a week ago. ( % 0.00) I talked to a senior adjuster who told me the supervisor was too busy to talk with me. ( % 10.00) I wish someone from the company would have the courtesy of talking to me and using some common sense when it comes to this. ( % -30.00) I guess they just assume everyone has $ just lying around in their ***** cash drawer. ( % 0.00) Totally disappointed in EasyCare. ( % -75.00) EasyCare - I would give you zero stars but this website is making me put at least one start so I can submit my review! ( % -37.50)

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2022/0

Take careful consideration when purchasing a warranty from EasyCare. ( % -10.00) If you don't follow the contract exactly (like specific oil change language on receipts) they will deny your claim. ( % 12.50)

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Easy Care does not make it easy. ( % 43.33) The first time I made a claim, they paid for a minimal amount. ( % 7.50) My bill was over $, and it involved a safety issue. ( % 0.00) My *** module went out and was telling my back brakes to remain engaged, causing replacement of the brakes, rotors, and calipers. ( % 0.00) When I asked them "why" they are covering so little, they stated "the module is the only thing that is bad." ( % -29.58) If they did really did their research, they would have seen the only way I was going see my truck back to me operational this year was by buying the *** computer, because the module has no get well date for coming back on the market. ( % 5.00) Plus, I drive a ****, brakes average a life span of K miles, I replaced everything at K miles because of the *** module failure. ( % -23.33) Find anyone else besides easy care. ( % 43.33) I have had warranty's by other companies and loved them. ( % 28.75) Not this company. ( % 0.00)

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canceled my policy after they did not cover anything. ( % 0.00) was told I canceled after days so my down payment was prorated. ( % -15.56) I canceled less than a week after days and they refunded less than half of my payment. ( % -16.67) was also told in the beginning I would receive my full refund back after trading my car in and having their warranty on my new car. ( % 16.21) When I called I was tossed around on the phone and continuously talked over. ( % 0.00) single mom of trying to get my car fixed so I can work and they scammed me. ( % 1.43) ** and told me that their legal team would be notified too.... great company ( % 50.00)

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I have easy care gap insurance and have been waiting two months for the to pay off my loan, would definitely not recommend ( % 21.67)

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*****. ( % 0.00) For a warranty that won't cover anything. ( % 0.00) I will make sure everyone I know won't choose easycare warranty. ( % 50.00)

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Reached out to Easy Care regarding my contract. ( % 43.33) I have the gold coverage which covers the entire vehicle. ( % 0.00) I had to request to speak with a manger after several representative disconnecting the call. ( % 0.00) After speaking with the manager of course he was willing to give me the run around., Easy Care do not value the contracts they are selling to customers. ( % 34.17) I will be filing a complaint with consumers affairs also a civil suit. ( % -30.00) Easy Care has been getting away with customers money for some time now and they will continue until something is done about it. ( % 43.33)

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2022/0

I purchased the extended warranty with my camper in . ( % 0.00) This is the first time it has been back to the dealership for warranty concerns. ( % 12.50) Awning motor not working, trim pieces falling off, some minor MEP systems. ( % -5.00) I am being told that nothing is covered from Easycare. ( % 0.00) When this was presented to me at the time of purchase, I was told that these types of discrepancies would be taken care of with no issues. ( % 0.00) That is not happening at all. ( % 0.00) The company said they choose not to sell this ripoff warranty anymore because of previous issues like mine. ( % -16.67) This company is a scam and I would like my money back as soon as possible. ( % 0.00)

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2022/0

I purchased a warranty through the dealership. ( % 0.00) It has proved to be a huge waste of money. ( % 10.00) The only thing I am getting is numerous call to renew the warranty. ( % 0.00) That would appear to be the only thing they are good at. ( % 35.00) Prospective purchasers beware - wish I had read reviews before purchasing. ( % 0.00)

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2022/0

I spoke to a representative of easycare they are scam artist company!! ( % 0.00) I was assured this would take care of my car and the problems by the original rep that I spoke to. ( % 37.50) I renewed my contract and now they are saying it wont cover because I had a problem with my car prior to the new contract!! ( % 10.65) Stay away from this company! ( % 0.00) ! ( % 0.00)

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2022/2

I bought my ******* sonata from *********************** in ******** **** years ago. ( % 0.00) I moved to ********** I paid over ***** dollars on my loan for this coverage. ( % 0.00) It had original ***** miles on it. ( % 37.50) I have changed the oil myself everytime below the ***** miles. ( % 0.00) I have a oil change log that I kept I bought all the oil and oil filter the same everytime. ( % 0.00) They refuse to cover at ****** miles. ( % 0.00) **** because of no receipts for proof but my thing is there is a law that was from **** that has allowed all warranty's to be not denied by changing your oil yourself. ( % 0.00) Along with that the month after I bought the sonata ******* is refusing to cover the engine recall because I didn't get the *** update that was put out a month after I bought the car. ( % 0.00) So as it stands I will not recommend ******* or easycare again to anyone. ( % 0.00)

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2022/1

I purchased a TotalCare extended contract from EasyCare for my **** Explorer with contract #EGTYVF. ( % 0.00) With months and ***** miles left on my contract and never having filed a claim my **** Dealership (Apple **** ********, **) due to my airbag light being displayed on my dash. ( % 13.13) I have been told the wiring harness is not long enough and when moving the rear seats forward and backward the wiring will no longer work so all airbags are inoperable. ( % 1.25) The manager at EasyCare, *****************************, informed me that this was not a material defect and therefore EasyCare would not cover the claim. ( % 0.00) How a wiring harness being causing all airbags to be inoperable is not a material defect blows my mind. ( % 0.00) This is why I never purchase extended warranties but was assured that EasyCare was reputable and stood behind the vehicles they cover. ( % 5.00) I have been proven wrong again regarding extended warranties from companies like EasyCare are a fraud. ( % -50.00)

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2022/0

In , my wife and I bought our RL Keystone *******, it was barely used. ( % 5.00) At the time of buying, we were talked into purchasing an extended warranty from Easy Care. ( % 43.33) We bought their ********** warranty for $., which checks every box on the list on what could go wrong on our RV, and it included the slides. ( % -50.00) Well, we ended up having ***** marks in the flooring from the kitchen slide and bedroom slide. ( % 0.00) My storage facility does all manners of repairs to RV's and warranty work, and said the slides needed adjusting and the floor repaired. ( % 0.00) So I called Easy Care and was promptly told my ********** package, nor any of their warranty packages covers adjustments to the slides or any damage on the floors. ( % 43.33) (Nothing on their brochure states my problem is not covered) What a joke. ( % 0.00) So now I'm paying out of pocket. ( % 0.00) I would avoid this lame company at all costs. ( % -50.00) If I could give it a negative rating I would. ( % -30.00) It appears that many many others like me are getting scammed out of their hard earned cash for a warranty company that does not keep their end of the deal. ( % 23.61)

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2022/0

Called for minor dent repair and waited minutes for them to pickup. ( % -5.00) Got transferred and got disconnected immediately. ( % 0.00) Called back and waited another minutes and told the agent what happened. ( % 0.00) She gave me the direct number. ( % 10.00) I called and waited minutes. ( % 0.00) I hung up. ( % 0.00) Ive been paying for this for year and I want my money back and going to cancel this joke of a warranty. ( % 0.00)

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I have easy care gap insurance and have been waiting two months for the to pay off my loan, would definitely not recommend ( % 21.67)

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*****. ( % 0.00) For a warranty that won't cover anything. ( % 0.00) I will make sure everyone I know won't choose easycare warranty. ( % 50.00)

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I would like to give them a negative . ( % -30.00) Our camper slide quit working. ( % 0.00) It was the motor. ( % 0.00) They refused our claim on a ****** dollar part. ( % 0.00) Not the money really. ( % 20.00) It's the fact that we had bumper to bumper warranty and that was not covered. ( % 0.00) There are good warranty companies out there but is not one of them. ( % 70.00) Buyer be warned. ( % 0.00)

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2022/0

My car broke down on the side of the highway at am- called Easy Care for emergency road side assistance and waited to speak to someone for minutes only to be spontaneously disconnected by their system. ( % 21.94) Then called back for the same again!I find them totally inept and just plain unavailable to provide the service I pay them for- when in the greatest place of need and vulnerability. ( % 15.71) Im canceling my contract and filing every complaint I can. ( % -30.00)

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2022/0

YOU SHOULD BE ASHAMED OF YOURSELF AND HOW YOU RUN THIS WARRANTY COVERAGE!I UNDERSTAND WHY YOU HAVE A STAR RATING AND ARE FLOODED WITH ANGRY AND EXTEMELY UPSET CUSTOMERS!!!! ( % -100.00) !YOU AND YOUR TEAM KNOW NOTHING ABOUT CUSTOMER CARE AND HOW TO SPEAK OR TREAT THEM. ( % 0.00) CALL HOLD ****S ARE RIDCULOUS, NOT JUST FOR ME, BUT FOR THE DEALERSHIPS ALSO!THERE IS NO CUSTOMER SERVICE HERE, YOU TAKE THE MONEY AND RUN!YOU ARE FAMOUS FOR "DUE TO EXCEPTIONALLY HIGH CALL VOLUMES, WAIT****S ARE HIGHER THAN NORMAL.' ( % 18.70) BECASUE NO ONWE ACTUALLY WORKS IN THIS COMAPNY OR YOU DON'T HAVE ENOUGH PEOPLE WORKING FOR THE CUSTOMER, EITHER WAY, YOU'RE AWFUL!! ( % -33.33) !IF YOU ACTUALLY PROVIDED CUSTOMER CARE AND DEALESHIP PARTNERSHIP REPSONSES, YOU WOULD HAVE HAPPIER CUSTOMERS AND A BETTER RATING WITH THE BBB! ( % 31.25) IMAGINE THAT!!!! ( % 0.00) REVIEWS AND YOU HAVE .STAR OUT OF STAR RATING. ( % 0.00) YOU SHOULD BE ASHAMED OF YOURSELF!!!!!! ( % 0.00) MY DEALERSHIP STARTED THE CALL AT :AM AND STILL HAS NOT HEARD BACK FROM YOU AND IT IS : PM!!!!! ( % 0.00) I REALLY DO NOT KNOW WHY IT WOULD HAVE TO BE REVIEWED, BUT EVEN IF YOU HAD TO REVIEW THE WARRANTY, THIS IS , WHAT COMPUTER SYSTEM ARE YOU USING OR DO YOU STILL HAVE FILE CABINETS THAT NEED SOMEONE TO GO FIND THE WARRANTY. ( % -10.00) ARE YOU KIDDING ME? ( % 0.00) I PURCHASED THE COVERAGE AND IT SHOULD BE AN IMMEDIATE REPSONSE TO ME AND THE DEALERSHIP. ( % 0.00) YOU SHOULD HAVE THE WARRANTY INFORMATION AVAILABLE AT THE **** OF THE CALL TO YOUR CUSTOMERS AND THE DEALERSHIP!!! ( % 78.13) WHAT THE **** IS WRONG WITH YOU?????!!!!!! ( % -100.00) !I WILL NEVER REFER YOUR WARRRANTY TO ANYONE AND WILL BE SPEAKING TO THE DEALERSHIP ON WHO THEY USE, BECAUSE YOU SUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ( % 0.00) ! ( % 0.00)

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2022/0

I was encouraged to purchase this warranty when purchasing my car through the official *** dealership. ( % 0.00) I asked the representative about what functions usually go wrong with the vehicle and he stated that one issue some owners report is the sunroof/moonroof. ( % -50.00) He then preceded to tell me that this was the best warranty tier and it was covered along with many others. ( % 75.00) I spent almost $, on this warranty for the type of vehicle I purchased. ( % -10.00) The ONE TIME that I need to use my warranty to fix the sunroof this company REFUSES to fix the sunroof, stating that the component that is faulty (the cassette) is the ONE THING that magically is not covered. ( % -25.00) Yet, this is apart of the sunroof! ( % 0.00) I have called and they have not offered any resolution to this matter. ( % 0.00) This warranty is a scam ( % 0.00)

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2022/0

If I could do a negative zero I would. ( % -30.00) DO NOT USE THIS COMPANY!! ( % 0.00) Bought this warranty through my dealership when I bought my car.My husband ran over a hitch and ball on the ******** could not get out of the way in time and ran over it destroying the right & rear passgr side tires and rims. ( % 4.29) It literally poked a hole through the rim!! ( % 0.00) Not many were that lucky. ( % 4.17) Some had their car destroyed underneath by driving straight center over it. ( % 5.00) He is fortunate to be alive!!! ( % 29.77) Upon inspection by Easycares adjuster (this is new btw) the shyster will cover the front ********** but not the rear ********** because my tread was / not /. ( % 13.64) Seriously!? ( % -41.67) My issue is the front tire was brand new & regardless of tread depth the ************ WAS GOING TO DESTROY BOTH RIMS!! ( % -8.81) Tread depth had ZEROOOO to do with it but because its written in the contract they SCREWED ME OVER /!! ( % 0.00) They were all unapologetic & was going straight by the contract. ( % 20.00) Im here to tell you just because something is in black & white doesnt make it necessarily right. ( % 3.97) There have always been concessions made when you find the right management job that can understand and NOT allow such a small technicality keep from assisting their customers in need. ( % 1.19) The guy was an unfeeling. ( % 0.00) If the tread depth was horrid & my tire in bad shape, I would not be here. ( % -70.00) Soooo Noooo DO NOT USE THIS COMPANY!! ( % 0.00) $ down the ********* barely used it. ( % -5.28) They will use whats written in the tiny fine print to get out of covering *************** did they.Heres food for thought people! ( % 26.04) EasyCare (what a joke) has been in business for over YEARS & is NOT BBB ACCREDITED!! ( % 0.00) Hmmm Geeee I wonder why!!!?? ( % 0.00) ? ( % 0.00)

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I have easy care gap insurance and have been waiting two months for the to pay off my loan, would definitely not recommend ( % 21.67)

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*****. ( % 0.00) For a warranty that won't cover anything. ( % 0.00) I will make sure everyone I know won't choose easycare warranty. ( % 50.00)

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2021/2

Stay clear of this company. ( % 10.00) I bought a motorhome primarily to use in a few years after we retired. ( % 10.00) The motorhome wasn't used at times for months to a year. ( % 0.00) At , miles, the Ford Triton V- (stay clear of this engine as well), the engine failed. ( % -20.00) Easy Care and Ford like to put miles or month on their oil change. ( % 43.33) So, If I were to change my oil in October prior to winter (I live in northern Montana), and winterize the vehicle and not use it during the winter (I don't camp in snow banks), I would have to drain brand new oil and discard a new filter and put a new filter and oil to stay in compliance with the warranty. ( % 10.91) I'm sure we are not the only people who don't camp in Montana (and other areas in the country) during the winter. ( % 12.50) Now for the real reason. ( % 20.00) Easy Care is very good about abiding by Fords oil change recommendations. ( % 67.17) Ford likes these recommendation so their dealerships can keep the shop full. ( % 35.00) I've worked on vehicle my entire life and have a number of cars I don't drive that often. ( % 0.00) I generally change the oil every two years, and I'm actually throwing away perfectly good oil! ( % 30.83) I think another reason Ford and Easy Care like these recommendations is they can use this to void warranties. ( % 43.33) I'm thinking with a customer review rating of . ( % 0.00) / , they are loving to use this ridiculous method to void warranties. ( % 13.33) Their roadside assistance is a joke too. ( % 0.00) Don't go out to the middle of nowhere with your RV. ( % 0.00) If it breaks down out there, good luck. ( % 27.22) They only pay $ for a tow, so expect to pitch in another $ just for the tow if you can find someone who will do it! ( % 0.00) Don't walk, but run from this company (and Ford too in my opinion). ( % 0.00)

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2021/0

Not worth the hassle. ( % -15.00) Spent $k on an extended warranty for RV. ( % -10.00) This company has set reimbursements for each type of service. ( % 0.00) Most preferred service shops do not work with EasyCare because they are lower than standard rates. ( % 25.00) When you do collect reimbursement from EasyCare, the check is non-scannable on mobile apps, branch bank ATMs and even office bank tellers. ( % 0.00) They had to manually enter check routing/acct info to get it deposited. ( % 0.00) If you are away from home/traveling, finding/visiting your bank office is not something I enjoy. ( % 40.00)

Needs attention

Negative reviews

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2024/2

********** ************ is horrible. ( % -100.00) I went to my local ****** dealership to purchase an extended warranty and I purchased it with EasyCare. ( % 0.00) On June , , I took my vehicle to the dealership to have the air conditioning compared. ( % 0.00) That repair took a week and a half (it was originally supposed to be a week). ( % 10.42) I contacted EasyCare to inform them of the extension of the repair and I was told to submit the invoice from the rental car company as soon as I received it. ( % 0.00) I received the invoice on June , and immediately submitted (via email) to EasyCare. ( % 0.00) I called them a week later to get a status of the payment and was told that the reimbursement was sent to the car dealership along with the car repair payment. ( % 0.00) I contacted the dealership and was told that they had not received a reimbursement check from EasyCare and to call them. ( % 0.00) I got the run around from EasyCare for going on two weeks now. ( % 0.00) I am now being told that they made a mistake when they told me that they had not paid the dealership. ( % 0.00) It is now July , and I am still waiting on my check and I am now being told that my reimbursement will not be sent out until Tuesday, July and then I will not receive it for another week. ( % 0.00) I have had to wait a month to get my rental car reimbursement from a so called reputable company. ( % 50.00) Because of their mistake, I now have to wait a month to get a reimbursement check that should have been sent out the same day the repair invoice was paid. ( % 0.00) I am a very unsatisfied customer and I will never use their services to guarantee the repairs on any of my vehicles. ( % 20.00) Never. ( % 0.00)

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2024/0

**************** is absolutely HORRIBLE. ( % -100.00) PLEASE stay away, use them FOR GAP coverage. ( % 0.00) It's been one big run around, when I came to file my claim after my car was totaled out. ( % 0.00)

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2024/0

Their extended powertrain warranty is useless. ( % -50.00) According to "*******************************" from APCO, (the parent of EasyCare), my claim was denied because my GMC dealer didn't document a powertrain inspection at K and K miles They will nit-pick your claim to death to do anything they can to avoid covering your claim. ( % 0.00) Many dealerships, particularly *************** dealerships offer extended coverage at no charge when you purchase a new vehicle. ( % 26.77) Don't consider this as an enhancement when you're comparing vehicles and dealerships that offer this warranty to others who don't. ( % 0.00) It's worthless. ( % -80.00) And CERTAINLY DON"T ever purchase an extended warranty out-of-pocket from this scam "insurer". ( % 21.43)

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2024/0

EasyCare is NOT a good warranty company. ( % -35.00) We were sold the warranty when we bought our truck and it has been a hassle to get anything done. ( % 0.00) We were told it was bumper to bumper coverage and when we needed to make a claim on the transmission, they said it was not covered. ( % 0.00) The tech said that there is a restriction in the trans cooler and the bypass valve and EasyCare refuses to have it fixed. ( % 10.00) There is also a tapping noise in the motor and the tech said he found oil on cylinder six spark plug. ( % 0.00) They did a borescope and found oil to be entering the combustion chamber. ( % 0.00) Found oil on valves and cylinder wall. ( % 0.00) The tech recommended an engine replacement and EasyCare declined repair. ( % 0.00) This plan is not worth the money. ( % -15.00) Next time, we will go with someone ( % 0.00)

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2024/0

Hard to deal with. ( % -29.17) Very uncooperative. ( % 20.00) They make it extremely difficult to complete a claim ( % -20.00)

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Hard to deal with. ( % -29.17) Very uncooperative. ( % 20.00) They make it extremely difficult to complete a claim ( % -20.00)

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2024/1

This is the most pathetic excuse for an organization I've ever encountered. ( % -18.33) This is my first ever review of any company and I truly wish I could give them stars. ( % 25.00) They play games with you to the point where you wonder if this isn't a complete scam. ( % 10.00) I have tried getting my money back for months and still nothing. ( % 0.00)

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2024/0

This warranty company is a scam along with the dealers who sell it. ( % 0.00) We have a powertrain warranty through this company . ( % 0.00) Our f is currently in the garage having a pinion bearing replaced. ( % 0.00) They are refusing to pay said repair because of the oil change records. ( % 0.00) This truck is not a daily driver and has around k miles on it.. Our vehicle is well maintained and serviced. ( % 0.00) Besides the fact that this repair has absolutely nothing to do with an oil change. ( % 20.00) This company and the dealer who sold us the warranty are not standing behind the warranty. ( % -40.00)

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2024/0

This is the worst warranty process I have been through. ( % -100.00) The communication has been terrible. ( % -100.00) They will do about anything to keep from covering anything. ( % 0.00) % do not recommend. ( % 0.00)

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2024/0

Would not send payment check to the address on my contract. ( % 0.00) They sent it to the wrong address. ( % -50.00) Will not reissue the check until the bank sends an email with their letterhead confirming the address on the contract is correct. ( % 0.00) Would not agree to have a conference call with the bank loan officer. ( % 0.00) Its been . ( % 0.00) weeks since my claim was filed. ( % 0.00)

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Hard to deal with. ( % -29.17) Very uncooperative. ( % 20.00) They make it extremely difficult to complete a claim ( % -20.00)

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2024/0

Awful, horrible customer service and clearly push hard on not approving covered components.I had to read the contract over and over with the customer service agent and have them contact the adjuster and have the manager call me so that I could get a part approved that was on the contract.Shady business, NOT renewing with them! ( % -56.61)

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NEGATIVE 😕

2023/0

I have to say i am extremely disappointed with this company. ( % -75.00) We purchased this with our vehicle with our kids in mind with the intention of essentially having any and all ************, scuffs, rock chips, and scratches, etc, repaired prior to passing down to our children. ( % -5.19) We were told it would cover a variety of items both interior and exterior along with mechanical as well. ( % 0.00) We were % deceived and lied to. ( % 0.00) After submitting our claims, it turns out only one single dent was covered of the dozen plus items submitted. ( % -3.57) Not even worth the hassle they tried to put us through to even get that covered. ( % 30.00) It says no deductible but you are still required to cover any shop fees. ( % 0.00) None of this was disclosed to us by the sales person nor was made clear in the documentation we received. ( % 10.00) I would absolutely NOT recommend this company to anyone and if I could give them a ZERO STARS, i would. ( % -10.00) DO NOT WASTE YOUR MONEY ON THIS PIECE OF GARBAGE COMPANY!! ( % 15.63) ! ( % 0.00)

bbb

NEGATIVE 😕

2024/2

bbb

NEGATIVE 😕

2024/0

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NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

Hard to deal with. ( % -29.17) Very uncooperative. ( % 20.00) They make it extremely difficult to complete a claim ( % -20.00)

bbb

NEGATIVE 😕

2024/1

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

As a Automotive repair and maintenance shop I give Easy Care a / star rating because they are anything except easy. ( % 43.33) We had a customer come in the shop // with information regarding their Easycare plan. ( % 0.00) I reached out to the company for the required approval prior to repairing the tire. ( % 0.00) I was instructed to give certain information regarding the vehicle such as milage, VIN, and a photo of the damage to the tire. ( % 10.71) All information was submitted and I received a PA. ( % 0.00) I was instructed to submit the invoice with the PA number and customer's signature to them via email. ( % 0.00) I submitted required information one completing the repair and obtaining the customer's signature. ( % 0.00) I waited until the following Monday to follow up due to being unsure on how long wait times typically are. ( % -8.54) When I called I was informed that payments are typically made within a day and they could not find the claim or email that I had sent. ( % -16.67) I resent the email, and followed up shortly after inquiring as to if it was received. ( % 0.00) In response I was asked to give the PA number. ( % 0.00) I emailed back with the PA number and indicated where it was on the invoice as well. ( % 0.00) I was then asked for the invoice to be sent again with the same information I provided with the initial call. ( % 0.00) Considering it was over a week later and the vehicle was no longer in the shop I was unable to provide VIN and odometer reading. ( % -25.00) I don't understand how what should be a simple process to be reimbursed for a repair that we have already performed can be so complicated. ( % -25.00) They need to fix their issues with the process and follow through with reimbursement approved, promised, and owed. ( % 0.00)

bbb

NEGATIVE 😕

2023/0

They intentionally operate in bad faith. ( % -70.00) They will find a technicality to deny your claim. ( % 0.00)

bbb

NEGATIVE 😕

2024/2

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NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

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NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

Hard to deal with. ( % -29.17) Very uncooperative. ( % 20.00) They make it extremely difficult to complete a claim ( % -20.00)

bbb

NEGATIVE 😕

2024/1

bbb

NEGATIVE 😕

2024/0

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NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

They intentionally operate in bad faith. ( % -70.00) They will find a technicality to deny your claim. ( % 0.00)

bbb

NEGATIVE 😕

2023/0

weeks & still waiting for approval. ( % 0.00) Their rep read remarks to me in their system that I was combative. ( % 0.00) No - extremely frustrated that every day it was a different story. ( % 17.50) Today it was discovered that a the mileage entered by their employee was wrong. ( % -50.00) All along their ************ husband missed critical doctor ************* ( % 0.00)

bbb

NEGATIVE 😕

2023/1

Been with Easy Care for a little over a year and they have saved my truck multiple times. ( % 8.19) I bought a Dodge Ram MegaCab HD after bout month of running the truck hard for work everyday the Transmission left the chat and took out the rear end as well I thought my truck was done after The dealership was dragging there heels to work on the truck so I turned to my extended warranty they had the truck back and working with me within / weeks ( % -12.29)

bbb

NEGATIVE 😕

2023/0

They are awful to deal with. ( % -100.00) Not a professional company , do not keep past records, and are just a headache when you need to try to use them. ( % -15.00) Save your money! ( % 0.00)

bbb

NEGATIVE 😕

2023/0

Terrible customer service. ( % -100.00) They paid what they want without giving an explanation or a writing summery. ( % 0.00) supervisors dont care. ( % 0.00) They dont return calls. ( % 0.00) This is a total scam. ( % 0.00) $, warranty plan and they just take the money and dont deal with the claims. ( % 0.00) Someone has to close down these scammers ASAP. ( % -15.56) This is America and st Century! ( % 0.00)

bbb

NEGATIVE 😕

2024/2

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NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

Hard to deal with. ( % -29.17) Very uncooperative. ( % 20.00) They make it extremely difficult to complete a claim ( % -20.00)

bbb

NEGATIVE 😕

2024/1

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

They intentionally operate in bad faith. ( % -70.00) They will find a technicality to deny your claim. ( % 0.00)

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/1

bbb

NEGATIVE 😕

2023/0

They are awful to deal with. ( % -100.00) Not a professional company , do not keep past records, and are just a headache when you need to try to use them. ( % -15.00) Save your money! ( % 0.00)

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

I agree with these negative reviews, if I could give it less than star I would. ( % -23.33) I wish I would have looked up reviews sooner and cancelled earlier, but better late than never.It amazes me they're still in business. ( % 6.67)

bbb

NEGATIVE 😕

2024/2

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NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

Hard to deal with. ( % -29.17) Very uncooperative. ( % 20.00) They make it extremely difficult to complete a claim ( % -20.00)

bbb

NEGATIVE 😕

2024/1

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NEGATIVE 😕

2024/0

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NEGATIVE 😕

2024/0

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NEGATIVE 😕

2024/0

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NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

They intentionally operate in bad faith. ( % -70.00) They will find a technicality to deny your claim. ( % 0.00)

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/1

bbb

NEGATIVE 😕

2023/0

They are awful to deal with. ( % -100.00) Not a professional company , do not keep past records, and are just a headache when you need to try to use them. ( % -15.00) Save your money! ( % 0.00)

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

This was the biggest waste of money I have ever spent, purchasing the bumper to bumper extended warranty, and in fact has turned me off to ever purchasing another warranty of any kind ever again. ( % 10.00) They find every possible loop hole and fight you on every claim. ( % 0.00) We had to track down every single receipt for oil changes to try to get coverage for a manufacturer repair that absolutely should be covered, after first being told it was covered, and after finding every receipt except for ONE single receipt, they tried to deny it. ( % 3.03) I hope a lot of people see this and DO NOT BUY THIS awful useless warranty. ( % -75.00) The customer service is awful as well when you try to get help and understand why they are trying to deny it. ( % -100.00)

bbb

NEGATIVE 😕

2023/2

So I purchased this warranty when I got my vehicle back in April . ( % 0.00) Around months ago my engine unexpectedly went out due to no fault of mine. ( % -1.25) I paid for the top coverage which says in the fine print that engine replacement is covered. ( % 45.83) They have been dragging this out for months, my dealership has Provided them with all the needed information as to why the engine failed and yet they are still trying to make it seem like I was the cause when in fact all the paperwork shows I wasnt . ( % -50.00) At this point this has been the worst experience Ive ever had with a warranty company and I dont know why they are still in business. ( % -100.00)

bbb

NEGATIVE 😕

2023/0

HORRIBLE!!! ( % -100.00) We filed a claim with them for our awning that tore off the side of our rig and was denied - WTH. ( % 0.00) I sent emails, pictures, explanations and we were denied -- AVOID EASYCARE! ( % 0.00)

bbb

NEGATIVE 😕

2023/0

I have purchased a vehicle within one year they continued to deny charges for the warranty coverage that needed to be completed. ( % 0.00) Easy care is the worst extended warranty and selfless customer care. ( % -28.33) Anyone looking to purchase extended warranty look into your contact they blame you for not being told when purchasing the contract that there is a cap off on what they would pay for your vehicle. ( % 0.00) **************** ******* and Supervisor **** stated that dont assist with any complaints a customer has and only says its in the contact the cap off what the warranty will pay when being told multiple times that there was nothing on the one paper that stated there is a cap off on the extended warrant they blame the customer. ( % 0.00) Bad business for the extended ********************** with ******************** and Audi Dealership for not providing and explaining when purchasing the extended warranty that there is a cap on the extended warranty even though it hasnt reached its expiration or miles. ( % -70.00) They dont resolve anything Warning look else where dont purchase warranty with Easy care. ( % 43.33)

bbb

NEGATIVE 😕

2024/2

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

Hard to deal with. ( % -29.17) Very uncooperative. ( % 20.00) They make it extremely difficult to complete a claim ( % -20.00)

bbb

NEGATIVE 😕

2024/1

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

They intentionally operate in bad faith. ( % -70.00) They will find a technicality to deny your claim. ( % 0.00)

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/1

bbb

NEGATIVE 😕

2023/0

They are awful to deal with. ( % -100.00) Not a professional company , do not keep past records, and are just a headache when you need to try to use them. ( % -15.00) Save your money! ( % 0.00)

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/2

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

Complete scam. ( % 10.00) I bought a policy when I purchased my new car. ( % 13.64) The policy is to cover paintless dent repair. ( % 0.00) I had a paintless dent. ( % 0.00) Easycare sent out a third party to repair the dent. ( % 0.00) The technician was unable to repair the dent due to Easycare denying the procedure needed to repair the dent. ( % -31.25) Do not purchase this Easycare. ( % 0.00)

bbb

NEGATIVE 😕

2023/0

% a SCAM. ( % 0.00) They'll take your money and then find ANY reason to avoid paying a claim. ( % 0.00) My car was totaled out by insurance. ( % 0.00) There was a balance of $ after ***** paid out. ( % 0.00) Easy care denied my claim without EVER telling me. ( % 43.33) They were missing documentation...which I submitted and was assured it should be taken care of within - business days. ( % -20.00) Well. ( % 0.00) They denied it due to a missed payment from THREE YEARS AGO that was already PAID. ( % -12.50) Not a SINGLE person attempted to update me. ( % 3.57) I had to reach out myself after TWELVE BUSINESS DAYS. ( % 0.00) Absolute SCAM. ( % 20.00) They'll steal your money and find any reason to deny your claim and they get away with it because they've stripped the consumer of any power by including VAGUE verbiage in the contract and their customer service reps aren't informed AT ALL. ( % -50.00)

bbb

NEGATIVE 😕

2023/0

Complete scam. ( % 10.00) Bought a used Jeep and bought this warranty. ( % 0.00) Transmission failed in less than a year and ****** miles. ( % -33.33) Easy care wants all service documentation from before I owned it. ( % 31.67) That's impossible. ( % -66.67)

bbb

NEGATIVE 😕

2022/0

Terrible for business!. ( % -100.00) I purchased this warranty for a ***** through the dealer, in July . ( % 0.00) I had to get the car inspected by the dealer in order to complete the purchase. ( % 10.00) I understand the car is used and would need normal wear and tear items replaced. ( % 15.00) I have done a couple of oil changes at recommended intervals, replace worn tires, and front/rear brakes and rotors. ( % 0.00) However, during the rear brake/rotor maintenance I was told my calipers would not retract. ( % 0.00) I do not know what calipers are nor have I been told they were going bad or needed replacement till now. ( % -70.00) Well, I have the full total care coverage which is supposed to cover the calipers, and was told by the warranty company to have the mechanic call and place a claim. ( % 17.50) The mechanic calls and says the claim was denied due to the customer not properly maintaining this part! ( % -6.25) Well, I called Easy care and the agent says they denied it due to rust. ( % 15.42) I replied how would I know if this part has rust, I've had the car inspected probably - times now and no one stated my calipers were rusted or needed repair. ( % 0.00) Otherwise, I would have replaced them! ( % 0.00) I've even had my brakes looked at by the dealership and they didn't even say anything about my calipers! ( % 0.00) This replacement costs over $! ( % 0.00) for something, I did not even know needed replacement. ( % 0.00) Do NOT go with this company, or I guess make sure when you purchase a used car it's inspected with a fine tooth comb! ( % 51.04) Do not trust these guys, be warned. ( % 0.00)

bbb

NEGATIVE 😕

2022/0

Worse service Ive ever had! ( % -50.00) Not worth paying for the additional tire insurance. ( % -15.00) Rude customer service representative. ( % -30.00)

bbb

NEGATIVE 😕

2024/2

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

Hard to deal with. ( % -29.17) Very uncooperative. ( % 20.00) They make it extremely difficult to complete a claim ( % -20.00)

bbb

NEGATIVE 😕

2024/1

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

They intentionally operate in bad faith. ( % -70.00) They will find a technicality to deny your claim. ( % 0.00)

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/1

bbb

NEGATIVE 😕

2023/0

They are awful to deal with. ( % -100.00) Not a professional company , do not keep past records, and are just a headache when you need to try to use them. ( % -15.00) Save your money! ( % 0.00)

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/2

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/0

Worse service Ive ever had! ( % -50.00) Not worth paying for the additional tire insurance. ( % -15.00) Rude customer service representative. ( % -30.00)

bbb

NEGATIVE 😕

2022/0

Horrible business. ( % -100.00) They should be ashamed for taking people's money. ( % 0.00) Won't pay for anything. ( % 0.00) You have to put so much money out first and then if they deem it that they'll pay its only for some of the repair not all. ( % 15.00) I'm out $. ( % 0.00) and they haven't even approved anything to be repaired with the transmission. ( % 0.00) Call and get out now while you can. ( % 0.00)

bbb

NEGATIVE 😕

2022/0

If I could give EasyCare no stars I would. ( % 0.00) Let's start by saying if they tell you no they won't cover it don't take it laying down. ( % -15.56) They denied my claim initially by saying there was evidence of me driving the vehicle with a bad head gasket. ( % -35.00) Interestingly enough the **** Tech who diagnosed my car twice said the head gasket was perfectly fine. ( % 20.83) The first time the car was brought to **** they couldn't even replicate the issue. ( % 25.00) The issue turned out being a very common coolant intrusion due to a manufacturer defect. ( % -25.75) A TSB was issued for vehicle years starting one year after mine so this meant to EasyCare there was no way this was the issue with my vehicle and it had to be caused by neglect on my part. ( % 0.00) Long story short a Corporate **** Tech had to look at my car and send documentation to EasyCare saying this is a coolant intrusion not caused by the owner. ( % -1.67) EasyCare finally gave in but would only cover a used engine that very well might have the same issue down the road. ( % 0.89) Then to top it off EasyCare wouldn't pay for an oil filter to put in the car, talk about *****. ( % 50.00) In the end they paid up but had I been someone who wasn't knowledgeable on the issue they would've washed their hands of the issue. ( % 0.00) Terrible company with people who have no morals working for them just trying to save the company they work for a buck. ( % -100.00)

bbb

NEGATIVE 😕

2022/1

Horrible warranty company still waiting on rental reimbursement been over a month.Good luck with getting it straightened out on the phone, very long wait time only to be transferred and wait another min. ( % -35.50) - hour just to get no clear answer. ( % -5.00) Wish I can leave zero stars, dont use this company unless you dont mind going without a car for awhile until they send out a inspector to wait another two weeks after to decide if they gonna cover its all bad been a total nightmare almost lost my job! ( % -35.00)

bbb

NEGATIVE 😕

2022/0

Tried to get roadside service because I locked my keys in my car. ( % 0.00) What a joke! ( % 0.00) The person I talked to sounded like they were in ******** and could barely speak English. ( % 2.50) They didn't know where *********, ** was and was useless. ( % -50.00) Then the calipers went on my car and the service person said they were installed wrong at the factory. ( % -50.00) I talked with of your agents the day before and neither of them mentioned that I needed pre-authorization to get it fixed. ( % 10.00) Now I cannot file a claim and get any of the $ back. ( % 0.00) This company is a joke. ( % 0.00) Don't buy an extended warranty with this company! ( % 0.00)

bbb

NEGATIVE 😕

2024/2

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

Hard to deal with. ( % -29.17) Very uncooperative. ( % 20.00) They make it extremely difficult to complete a claim ( % -20.00)

bbb

NEGATIVE 😕

2024/1

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

They intentionally operate in bad faith. ( % -70.00) They will find a technicality to deny your claim. ( % 0.00)

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/1

bbb

NEGATIVE 😕

2023/0

They are awful to deal with. ( % -100.00) Not a professional company , do not keep past records, and are just a headache when you need to try to use them. ( % -15.00) Save your money! ( % 0.00)

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/2

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/0

Worse service Ive ever had! ( % -50.00) Not worth paying for the additional tire insurance. ( % -15.00) Rude customer service representative. ( % -30.00)

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/1

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/0

This is a scam!!! ( % 0.00) Stay away!! ( % 0.00) I was stupid enough to buy the Totalcare package when I purchased my ****** z in . ( % -40.00) To say that my experience with this warranty has been terrible is an understatement. ( % -100.00) My car is leaking oil around the valve cover but according to the adjuster, they cannot cover the repair as this is not an "active" oil leak, which does not make any sense; if there's oil around the valve cover, then the car is leaking oil!! ( % -20.83) Should I wait until the car is dumping oil and blow out my engine? ( % 0.00) Because I am sure they will say that this negligence and not cover the repair. ( % 50.00) And this is not the only issue that this scam company has refused to cover (List is too long to write). ( % -2.50) Never buy this garbage product. ( % 0.00) SCAM! ( % 0.00) SCAM! ( % 0.00) SCAM!! ( % 0.00) ! ( % 0.00)

bbb

NEGATIVE 😕

2024/2

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

Hard to deal with. ( % -29.17) Very uncooperative. ( % 20.00) They make it extremely difficult to complete a claim ( % -20.00)

bbb

NEGATIVE 😕

2024/1

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

They intentionally operate in bad faith. ( % -70.00) They will find a technicality to deny your claim. ( % 0.00)

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/1

bbb

NEGATIVE 😕

2023/0

They are awful to deal with. ( % -100.00) Not a professional company , do not keep past records, and are just a headache when you need to try to use them. ( % -15.00) Save your money! ( % 0.00)

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/2

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/0

Worse service Ive ever had! ( % -50.00) Not worth paying for the additional tire insurance. ( % -15.00) Rude customer service representative. ( % -30.00)

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/1

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/0

YOU PEOPLE ARE A SCAM MY HUSBAND PURCHASED AN EXTENDED WARRENTY FOR HIS CAR AND YOU WILL NOT FIX IT BECAUSE YOU SAID THAT WE NEED RECIPTS FOR ANY MAINTENANCE DONE ON THE VEHICLE EVERY OIL CHANGE ,EVERY SPARK PLUG ANYTHING DONE TO THE VEHICLE IN THE LAST YEARS. ( % 0.00) WHICH IS AN IMPOSSIBLE REQUEST TO ASK OF SOMEONE!!!!!! ( % -100.00) ALL YOU GUYS DO IS TAKE PEOPLES MONEY AND SCAM PEOPLE TRYING TO DO THE RIGHT THING. ( % 28.57) YOU THINK WHEN YOU BUY AN EXTENDED WARRENTY YOU ARE TRYING TO BEING PROACTIVE AND BE RESPONSIBLE. ( % 20.00) BUT ALL YOU ARE DOING IS GIVING YOUR MONEY AWAY TO PEOPLE WHO NEVER INTEND TO DO WHAT YOU PAY THEM TO DO. ( % 0.00) THIS IS A HORRIBLE COMPANY YOU SHOULD BE ASHAMED OF YOURSELVES!!!! ( % -100.00) ! ( % 0.00)

bbb

NEGATIVE 😕

2022/0

We purchased an EasyCare warranty for our RV. ( % 0.00) Originally they wanted % of the vehicle price for the coverage, but we negotiated down by about $, less than the original amount. ( % 10.69) We attempted to use the warranty for about items and only the two cheapest were partially covered. ( % -5.00) Even the ones that were covered did not fully cover labor. ( % 0.00) And we ended up having to pay $ in diagnostics for $ in warranty coverage. ( % 0.00) Absolutely useless. ( % -50.00) We paid $ to get $ in coverage plus a $ deductible. ( % 0.00)

bbb

NEGATIVE 😕

2021/0

Terrible customer service. ( % -100.00) The people at the call center will just say "that's what the contract says" with an annoyed tone obviously not having a care to my concerns. ( % -16.67) $ for a simple wheel warranty and they cover the bare minimum. ( % 2.50) Of course i purchased it at the dealer while buying the car. ( % 0.00) I made the mistake Of not reading all pages of the terms and conditions. ( % 0.00) As you can see if you read through other customer reviews, they respond with their contract copy and pasted. ( % -12.50) They don't care about helping you nor do they care about your issue. ( % 0.00) They just hope you forget about them. ( % 0.00) I will not use them again. ( % 0.00) I wouldn't recommend to my worst enemy. ( % -100.00) Stay away. ( % 0.00)

bbb

NEGATIVE 😕

2021/0

Company makes it difficult to make claim. ( % -50.00) Whenever I need service they always drag out the approval process. ( % -10.00) It's pretty clear they are trying to make it a nuisance so you will give up. ( % 17.50) They also don't cover things that I was told were covered in the sales process. ( % 0.00) Even the service agents at the car dealer are shocked at how difficult EasyCare is to work with. ( % -60.00) They are quick to take your money and slow to cover your costs. ( % 1.67) Beware of them or any dealer that offers their coverage. ( % 10.00) SL ( % 0.00)

bbb

NEGATIVE 😕

2024/2

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

Hard to deal with. ( % -29.17) Very uncooperative. ( % 20.00) They make it extremely difficult to complete a claim ( % -20.00)

bbb

NEGATIVE 😕

2024/1

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2024/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

They intentionally operate in bad faith. ( % -70.00) They will find a technicality to deny your claim. ( % 0.00)

bbb

NEGATIVE 😕

2023/0

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NEGATIVE 😕

2023/1

bbb

NEGATIVE 😕

2023/0

They are awful to deal with. ( % -100.00) Not a professional company , do not keep past records, and are just a headache when you need to try to use them. ( % -15.00) Save your money! ( % 0.00)

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/2

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2023/0

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/0

Worse service Ive ever had! ( % -50.00) Not worth paying for the additional tire insurance. ( % -15.00) Rude customer service representative. ( % -30.00)

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/1

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2022/0

bbb

NEGATIVE 😕

2021/0

bbb

NEGATIVE 😕

2021/0

bbb

NEGATIVE 😕

2021/0

Easycare is organized looting, as simple as that they do not have any respect for customers and they form cartel with cartel sell something useless to customers forcefully. ( % -25.00) I think dealers get their fair commission by selling their products. ( % 70.00) I wonder how these type of business model thrive in US irrespective poor customer satisfaction. ( % -40.00) In my case , in years they never obliged any claims not even single claim and i had total care and told bumper to bumper coverage , the most famous selling gimmicks. ( % 23.21) To explain my recent horrific experience , my accelerator pedal needed replacement and they said according to their manual it would only cost $ for a part and $ for labour. ( % -33.33) I would say their manual was not updated since , rates were up to % in years and they denied my claim stating its still within the deductible limit , the claim amount was just $ and i would have happily my deductible of $ and expected them to cover mere $ , but that did not happen , once had to upgrade my car's infotainment to andriod for $ that's not covered, needless to say they do not cover any glass part. ( % -7.50) I do not see any value buying this. ( % 0.00) So be prepare to say big "NO" when you buy your new car next time because Easycare = "Organized looting in cartel with dealers". ( % 4.55) Remember this. ( % 0.00)

SentiSolv

EasyCare

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